Hotel Suites Mar Elena

For one night, it was quiet, and the pool was refreshing

My family loved the place. It’s very cozy and picturesque. The beautiful orchids decorating the common areas bring a sense of tranquility and freshness. The pool area has plenty of seating for conversation or reading. The breakfast is excellent, with a different menu offered every day. The hotel is within walking distance of the beach, restaurants, and shopping stores. I highly recommend it.

NO HABIA AGUA EN CIERTAS HRAS DEL DIA CONTRATAMOS CON DESAYUNO Y AL LLEGAR NOS DIJERON QUE EL DESAYUNO NO ESTAB INCLUIDO

Everything was very good: stylish property. clean, safe, very close to the beach, friendly staff. Only disappointed with water interruption and noise of water tracks.

The room was nice, staff were very friendly. We loved the location of this hotel. It was walkable to many places. The rooftop was nice and relaxing with great views. I would stay here again.

Un trato excelente lo unico malo es que no hay donde estacionarce

Suite was great, pool was small but serene. Location was nice. I would critique their breakfast. The food was inedible (think crusty refried beans, hot dogs for breakfast). They ran out of coffee two mornings and bread another morning. I would not pay for the breakfast again.

This hotel is older but very well maintained. The staff are friendly and the rooms are very clean and comfortable. The roof top pool provides enough sun and shade. We would stay here again.

The hotel does not provide any parking. They do don't have a parking lot for the hotel. You need to find parking on the street, if it's late you might not find parking. Inside my room there was a bad smell coming from the drains.

It has been recently renovated. Very clean and welcoming look. Pool area on top of building very clean and relaxing 😎 Complimentary Breakfast at the pool side enjoyable.

Staff were great! Pool and property was clean. AC didnt work too great but fan did. Conveniently located

This property looks cute on the outside and we only needed it for a night BUT overpriced WAY below expectations. The couches in the lobby area were filthy as was the floor. Check in was good and the lady was pleasant. Once in the room, the lack of upkeep became apparent. The tile floors were filthy, the light in the bathroom did not work, no towels, half a roll of toilet paper, one tiny bottle of hand soap (trial size) for 3 people. No shampoo or conditioner. The one knob in the shower was completely broken off. The water pressure in the shower was pathetic. Rainshower shower head that clearly needed some CLR to clear out calcium and or debris. The bathroom sink was slow to drain, filling with water quickly while we washedThe bathroom door was damaged and in poor condition. It looked very shabby.It spoke to the poor maintenance this hotel receives. The TV had the cable box dangling from it. We asked the staff to deal with the bathroom light twice. On the second go round a young man came in and played with the switch by turning it on and off quickly. We laughed as we knew it clearly had a short and you had to toy with it to turn on... a little scary for sure. We had to go fetch our own towels and luckily we had our own toiletries. The hotel is cute, great location but is in major need of TLC and a good cleaning. Overpriced. I give it a 5 out of 10 for its proximity to buses, beach and restaurants. I would not stay there again for the price paid

Check in was lacking. No information on the property was provided. Not friendly. Room appeared to be clean, but on closer inspection lots of dust on overhead fan and table legs. Description of king room is lacking. Only window did not open and was frosted, so you couldn’t see out unless you opened the door to the courtyard. Door had a key lock on the outside and inside and they only provided one key - a safety issue. Bed sagged in the middle. However, after lifting the mattress we discovered the cross boards on the frame were not spaced correctly, so we fixed them. Pool was small, but the area was nice and comfortable. Hotel was relatively quiet at night.

The property is cute, but management is bad. When you rent an apartment you expect to have enough silverware, pots and pans, good fridge, a cleaned place. That was not the case. If you decide to stay here, you will have some kind of issue for sure. Dirty pool, bug bites, dirty place, not enough silverware, pots, pans, non working remote controls, bad smell, no hot water or no water, old bread, fridge will freeze your food, dirty utensils. I will not be staying here again.

Excelente servicio y atención del personal. Instalaciones limpias.

Hotel suites Mar Elena was clean, well kept, and the service was excellent. They are still working on their breakfast options so the only thing I would say is that don’t expect too much for breakfast. It is very simple. This does reflect on the cost and if a reasonably priced hotel is what you need this is a great place to stay. It is very central. The grocery store is very close and the bus stop to get pretty much anywhere in PV. Very nice hotel.

This is a nice, very clean hotel. The staff are very friendly and helpful. The pool was really nice as well. I would have liked to have a little fridge and coffee maker in the room but other than that I really enjoyed my stay at this hotel. It is in a nice safe area of Puerto Vallarta and close to local transportation. Good coffee shop next door and some really good local restaurants are nearby. Walk along Francia street for a few blocks and you will find a Crepe restaurant, a couple of Greek restaurants as well as a fantastic barbeque restaurant 'Zeniza's ' which I highly recommend.

We had a room on the bottom floor. There were two dead roaches in the room when we got there. We found a live roach under the bed. The hot water in the bathroom did not turn on at all. The TV had a double visioned screen. There were no towels at all in the room so I had to go to the front desk to get them. The room was so musty smelling that we had to go to the store and buy air freshener just to make it through the night. We asked for a room transfer but were told there were none. We slept with the light on all night to keep an eye out/to discourage roaches coming out. They do offer a continental breakfast but to get that you have to wear a blue wristband that says "Breakfast" all day/night to get the breakfast the next morning. Seems unnecessary. Perhaps the other rooms are better but steer clear of floor level rooms!

This hotel is older but very well maintained. The staff are friendly and the rooms are very clean and comfortable. The roof top pool provides enough sun and shade. We would stay here again.

The hotel does not provide any parking. They do don't have a parking lot for the hotel. You need to find parking on the street, if it's late you might not find parking. Inside my room there was a bad smell coming from the drains.

The property looked cute at first, nice courtyard, decorations, white and blue colour scheme. However, we did not enjoy our stay there. The bathroom didn't have any shampoo, shower gel, towels or hairdryer, and the tap was leaking and making noise 24/7. There was no blanket on the bed either (even though it's winter time and the nights get a bit chilly), the pillows were extremely uncomfortable and gave me a neck pain. The single pane window let all the noise from the street in, so this, coupled with really bad pillows and no blanket, ensured that a restful sleep was out of question. The wifi was really patchy, coming on and off all the time, which was really annoying. They also wanted to take a security deposit in cash, which is a practice I haven't seen in years, if not a decade, and we do travel a lot. So, overall, we do not recommend this hotel.

Very basic room. No closet or hanger for cloths.

El aire acondicionado de la habitación no enfriaba y el ventilador no era suficiente habitación pb3

Check in was lacking. No information on the property was provided. Not friendly. Room appeared to be clean, but on closer inspection lots of dust on overhead fan and table legs. Description of king room is lacking. Only window did not open and was frosted, so you couldn’t see out unless you opened the door to the courtyard. Door had a key lock on the outside and inside and they only provided one key - a safety issue. Bed sagged in the middle. However, after lifting the mattress we discovered the cross boards on the frame were not spaced correctly, so we fixed them. Pool was small, but the area was nice and comfortable. Hotel was relatively quiet at night.

Greatn location rooms can be noisy

Cleanliness is good and nice staff. The hotel is right next to a busy road and traffic easily is heard in some rooms and can last late into the evening, and might affect air quality.

Estuvo muy bien unicamente la tv nunca funciono

Stay was good overall. Located just a few blocks away from beach and restaurants. I didn't like that the room didn't offer a refrigerator so you can't store leftover food. Rooftop is very nice 👍

Very Hard mattress! It was uncomfortable. The surrounding area is loud and mostly massage shops. It does feel safe and the hotel is nice for the price

Staff was very friendly, room was spacious and much more than we expected, great location close to restaurants and shops. Awesome small hotel

All of the staff included managers are so friendly.

Avis sur l'Hôtel Suites Mar Elena (Chambre 109) Nous avons séjourné à l'Hôtel Suites Mar Elena pendant 7 jours, et notre expérience a été très mitigée. Points positifs : Accueil : L'accueil à notre arrivée a été excellent, avec un personnel chaleureux et serviable. Grandeur de la chambre : La chambre 109 était spacieuse et confortable, ce qui est un vrai plus. Points négatifs : Service durant le séjour : Malheureusement, le service a été décevant, voire horrible à certains moments. La femme de ménage ne passait pas certains jours, et d'autres fois, elle enlevait des serviettes sans les remplacer (nous n'avions qu'une seule serviette pour deux personnes). Un jour, après être revenus de la piscine avec une serviette trempée, on nous a refusé une serviette de rechange. De plus, on nous a refusé une deuxième carte d'accès à la chambre, ce qui était très gênant puisque nous avions des horaires différents. Bruit : L'isolation acoustique est inexistante. Le bruit le soir et la nuit était si intense que nous devions dormir avec des bouchons d'oreilles. Petit déjeuner : Le petit déjeuner est très léger et peu nourrissant (quelques morceaux de pain de pâtisserie). Sur 3 jours, il n'y avait plus d'ustensiles, ce qui rendait le repas encore plus compliqué. Conclusion : Globalement, notre séjour a été décevant, surtout en ce qui concerne le service et le confort. Heureusement, Puerto Vallarta en lui-même a été une destination très accueillante et agréable, ce qui a sauvé notre vo

The hotel was clean, staff was very helpful and friendly, the breakfast was always really good, location was close to everything we needed. We will be returning next year!

Check in was lacking. No information on the property was provided. Not friendly. Room appeared to be clean, but on closer inspection lots of dust on overhead fan and table legs. Description of king room is lacking. Only window did not open and was frosted, so you couldn’t see out unless you opened the door to the courtyard. Door had a key lock on the outside and inside and they only provided one key - a safety issue. Bed sagged in the middle. However, after lifting the mattress we discovered the cross boards on the frame were not spaced correctly, so we fixed them. Pool was small, but the area was nice and comfortable. Hotel was relatively quiet at night.

If your thinking about coming here because it’s a good deal.. Don’t. Pay a little more for somewhere else. Unless you want to ask for towels everyday because they take them and don’t replenish unless you ask. Also elevators were broken. Street noise was wild. If you like sleep don’t come here. No hairdryers available either. If you get the suite with the kitchen, they wont supply sponges or soap. You probably have to ask for that too.

The room was nice, staff were very friendly. We loved the location of this hotel. It was walkable to many places. The rooftop was nice and relaxing with great views. I would stay here again.

Nice hotel. Everyone is very kind and customer oriented. I truly recommend it

Staff was very friendly, room was spacious and much more than we expected, great location close to restaurants and shops. Awesome small hotel

Great staff they work around the clock and very polite. Close to the beach, just a short 3 minutes walk to the beach, cab 🚕 in front of the hotel. Nice and clean.

Front desk staff was very friendly and accommodating.

My family loved the place. It’s very cozy and picturesque. The beautiful orchids decorating the common areas bring a sense of tranquility and freshness. The pool area has plenty of seating for conversation or reading. The breakfast is excellent, with a different menu offered every day. The hotel is within walking distance of the beach, restaurants, and shopping stores. I highly recommend it.

Cleanliness is good and nice staff. The hotel is right next to a busy road and traffic easily is heard in some rooms and can last late into the evening, and might affect air quality.

The room was nice, staff were very friendly. We loved the location of this hotel. It was walkable to many places. The rooftop was nice and relaxing with great views. I would stay here again.

The folks who run Hotel Mar Elena are wonderful and create a wonderful experience! It is a short walk from the beach and while it doesn’t have a beach view, it has a lovely rooftop pool. Rooms at the east end of the hotel are a bit noisier as they are close to a busy street and a Karaoke Bar that loves to crank the volume, but still quite pleasant. Just with the nature of the set-up, if you have noisy neighbours, you will hear them, but this place seems to have a lot of regulars who know each other and are quite friendly. A safe neighborhood in the hotel zone and a lovely spot for a simple getaway.

There were many options for authentic Mexican dining within a short walking distance. The taxis were reasonable and could get you to downtown easily. The hotel was cute, breakfast was average.

Stay was good overall. Located just a few blocks away from beach and restaurants. I didn't like that the room didn't offer a refrigerator so you can't store leftover food. Rooftop is very nice 👍

Hotel suites Mar Elena was clean, well kept, and the service was excellent. They are still working on their breakfast options so the only thing I would say is that don’t expect too much for breakfast. It is very simple. This does reflect on the cost and if a reasonably priced hotel is what you need this is a great place to stay. It is very central. The grocery store is very close and the bus stop to get pretty much anywhere in PV. Very nice hotel.

Beau séjour passé à cet hôtel à uper bien placé! Près de tout à pieds surtout le quartier cool de Versalles. Fortement recommandé!

Staff was very friendly, room was spacious and much more than we expected, great location close to restaurants and shops. Awesome small hotel

Great staff they work around the clock and very polite. Close to the beach, just a short 3 minutes walk to the beach, cab 🚕 in front of the hotel. Nice and clean.

My family loved the place. It’s very cozy and picturesque. The beautiful orchids decorating the common areas bring a sense of tranquility and freshness. The pool area has plenty of seating for conversation or reading. The breakfast is excellent, with a different menu offered every day. The hotel is within walking distance of the beach, restaurants, and shopping stores. I highly recommend it.

This was a perfect place for a gateway. You can cross the main street for restaurants or the best food place in front of the hotel. Pool was nice and hotel was clean. They only serve continental breakfast

The hotel was clean, staff was very helpful and friendly, the breakfast was always really good, location was close to everything we needed. We will be returning next year!

This property is a great deal for the price. While the wifi nor tv was working and breakfast is hit or miss as far as availability. It has a great rooftop pool and lounge area, staff is very helpful, housekeeping is wonderful. I could tell this hotel is constantly being upgraded. I would stay again.

They didn’t have blankets for the room. Breakfast was very limited. Coffee was terrible. The bathroom didn’t have an exhaust at all. The staff made me run to the room to bring back remotes on check out and didn’t even know my keys won’t work. It was not worth the money I spent.

There were many options for authentic Mexican dining within a short walking distance. The taxis were reasonable and could get you to downtown easily. The hotel was cute, breakfast was average.

Lo único que no me gusto que no hay variedad en el desayuno

Hotel suites Mar Elena was clean, well kept, and the service was excellent. They are still working on their breakfast options so the only thing I would say is that don’t expect too much for breakfast. It is very simple. This does reflect on the cost and if a reasonably priced hotel is what you need this is a great place to stay. It is very central. The grocery store is very close and the bus stop to get pretty much anywhere in PV. Very nice hotel.

Suite was great, pool was small but serene. Location was nice. I would critique their breakfast. The food was inedible (think crusty refried beans, hot dogs for breakfast). They ran out of coffee two mornings and bread another morning. I would not pay for the breakfast again.

Allot of dining options within 500 m. 3 minutes to the beach. Excellent message’s on the beach. Pool area on the roof quiet and relaxing. Staff friendly and accommodating. Breakfast included, very nice.