Quest Henderson, Auckland Apartment Hotel

From

$85

/ night

Quest Henderson, Auckland Apartment Hotel - Image 1

Quest Henderson, Auckland Apartment Hotel - Room

Quest Henderson, Auckland Apartment Hotel - Reception

Quest Henderson, Auckland Apartment Hotel - Bathroom

Select dates to see prices and availability

From

$85

/ night

About this property

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and discounted use of a nearby fitness facility.

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Location

12 Wadier Place, Henderson, Auckland, New Zealand

Waitakere Hospital (0.6 miles)

Trusts Stadium (1.6 miles)

Babich Wines (2.9 miles)

RNZAF Base Auckland (6.4 miles)

Western Springs Lakeside Park (6.6 miles)

Auckland Zoo (6.7 miles)

More location info

Room options

Apartment, 2 Bedrooms

Room details

2 King Beds

Sleeps 5

807 ft²

Air Conditioning

Wi-Fi (Free)

Kitchen

Apartment, 1 Bedroom

Room details

1 King Bed

Sleeps 3

322 ft²

Air Conditioning

Wi-Fi (Free)

Kitchen

Studio

Room details

1 King Bed

Sleeps 2

Air Conditioning

Wi-Fi (Free)

Kitchen

Guest reviews of Quest Henderson, Auckland Apartment Hotel

8.3

Very good

Based on 558 verified reviews

Who stays here?

Business

19%

Couple

40%

Family

28%

Group

Solo

What guests think

AI-generated summary based on recent guest reviews

At Quest Henderson, Auckland Apartment Hotel, guests consistently praise the clean, well-equipped apartment-style rooms with kitchen and laundry, the convenient Henderson location near shops and venues, and the friendly, helpful staff who assist with smooth stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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What guests think

Recurring drawbacks include limited or paid parking, occasional road or internal noise, and spotty Wi-Fi for some rooms. A few guests reported check-in or after-hours access confusion, and some cautioned about the surrounding area at night. Expect practical, self-contained comfort suited to short stays and errands around West Auckland.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Many appreciate the in-room kitchens and laundry facilities. On-site parking is limited or paid and can be tight, and a few maintenance issues (e.g., dryer or extractor) were noted.

Related guest reviews

Cindi

Feb 16, 2026

Stayed 1 night

Our apartment was clean and comfortable. We especially appreciated having laundry in our bathroom.

Bernie

May 16, 2025

Stayed 1 night

The Quest was great, clean, convenient, comfy bed, good shower. Good check in, would recommend booking a park. The refrigerator was noisy so we turned it off over night

BENJAMIN

May 11, 2025

Stayed 2 nights

Overall, was a great stay, I had no issues, was a littlw dissapointed about the parking availablity and having to park at the wilson car park accross the road. I couldn't sleep thinking that someone might steal it lol thats why I give it 4 stars. If you dont have a car, its perfect.

Kekeatamaitai

Mar 20, 2025

Stayed 1 night

Dryer did not really work. No instructions

Tanya

Apr 24, 2025

Stayed 2 nights

Lovely room clean only downfall no on sight parking

Shazil

Jul 5, 2025

Stayed 3 nights

best location parking and shopping around

Andy

Sep 17, 2024

Stayed 3 nights

Clean and tidy. Staff were very friendly and helpful. The extractor fan over the cooker was not working. It was reasonably quiet. Overall not bad at all.

Kekeatamaitai

Mar 20, 2025

Stayed 2 nights

Parking was good for wheelchair cars. But limited parking

Joyce

Aug 25, 2025

Stayed 4 nights

Perfect location as it was really close to the West Wave Pool and nearby supermarket, suited my travel purpose. Spacious rooms and plenty of amenities, appreciated that there were kitchen utilities if needed too.

Kerrie

Oct 16, 2025

Stayed 4 nights

Good kitchen area with dishwasher. Washing machine and dryer fast and efficient.

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews frequently mention very clean rooms. Minor lapses were noted, such as a bin not emptied and infrequent linen changes during longer stays.

Related guest reviews

Karen

Aug 27, 2025

Stayed 1 night

Nice and spacious. Spotlessly clean. Wouldn’t walk around this area at night, but other than that it’s great.

Jamie

Nov 19, 2025

Stayed 2 nights

Room was very clean and tidy. Great quiet location central to shopping and eaterys

Hamish

Mar 2, 2025

Stayed 1 night

Excellent use of space in room. Very clean,tidy and quiet. Great vaule for money.

Mama Puna

May 12, 2025

Stayed 6 nights

Clean rooms and well located. The staff were very helpful.

Kjesten

Jul 1, 2025

Stayed 1 night

The rubbish bin had not been emptied when I checked into the room.

Marthapearl

May 29, 2025

Stayed 1 night

I liked the staff and their professionalism. They were very helpful and assisting.even the house keeping staff were friendly and helpful.i did not like having the same sheets on my bed for 7 days .. housekeeping usually change everything if they do housekeeping everyday

mary

Nov 23, 2025

Stayed 2 nights

Very clean , comfortable Bit of noise from main road. Receptionist efficient but please tell her to smile!!!

Fiona

Sep 8, 2025

Stayed 3 nights

Great location. Clean & tidy. Friendly, approachable cleaning staff.

kori

Jul 31, 2024

Stayed 1 night

Nice clean

Shazil

Feb 9, 2025

Stayed 2 nights

great location and very clean

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable, well-equipped, and often spacious, with kitchenettes and in-room laundry. However, noise varies (road or internal), some beds or fittings feel worn, and a few guests reported noisy appliances and spotty Wi-Fi.

Related guest reviews

Åsa

Mar 1, 2026

Stayed 1 night

Rummet var fint och trevligt men tyvärr drog en högljudd ventilation igång som inte gick att stänga av. Den tystnade så småningom men var rejält störande innan så skedde.

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Bernie

May 16, 2025

Stayed 1 night

The Quest was great, clean, convenient, comfy bed, good shower. Good check in, would recommend booking a park. The refrigerator was noisy so we turned it off over night

William

Jan 11, 2024

Stayed 1 night

The bed was old tired with springs collapsing The mattress had a serious hump in the middle with roll out to the sides felt like I was sleeping on slope

Nicholas

Feb 8, 2025

Stayed 2 nights

Communication with hotel was good, on arrival had my car park clearly labelled so was super easy to find. Check in staff were excellent, friendly and explained everything we needed to know. Location was good, room was great including fridge and laundry. Only downsides for me was the comfort of that specific bed, mattress had 2 different sides and neither really comfortable for myself (one too bouncy and the other too firm). WiFi was a little spotty while I worked as well. Good value for money.

Karen

Aug 27, 2025

Stayed 1 night

Nice and spacious. Spotlessly clean. Wouldn’t walk around this area at night, but other than that it’s great.

Joyce

Aug 25, 2025

Stayed 4 nights

Hayley

Aug 10, 2025

Stayed 1 night

Very comfortable bed

Susanne

Jul 17, 2025

Stayed 3 nights

The room I stayed in this time was nicer, bed was comfier enjoyed my stay

Martha

Nov 2, 2024

Stayed 3 nights

Area was convenient for our plans. Parts of the room shows wear and tear but was clean and well equipped. Downside was that the room wasn’t sound proof. We can hear car doors and people talking on the street in the evening. One time we heard luggage trolley in the middle of the night. Otherwise stay went as expected.

Chris

Jan 1, 2026

Stayed 2 nights

Nice room

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AI-generated summary based on recent guest reviews

Service

Service is widely described as friendly, helpful and accommodating, with late check-outs and smooth check-ins reported. A few guests experienced confusion or delays around reception hours, access, or after-hours instructions.

Related guest reviews

Joseph

Oct 3, 2025

Stayed 1 night

Nick and Thalia were both very helpful this weekend. Had a tough couple of days at the dentist and they helped accomodate and make things easy.

Teresa

Oct 23, 2025

Stayed 1 night

Good value for money. Lovely reception person named Nick.

Peter

Jul 13, 2025

Stayed 1 night

Had a great stay. Was abit confusing with different messages regards to reception hours.

Gillian

Jan 30, 2025

Stayed 2 nights

Excellent bed, but the windows were heavily tinted which made it look dull and drab. The curtains hang badly. Several people , including me, had difficulty with the "keys" and access instructions when desk not manned were not clear. The double doors made access with bags very awkward.

Phil

Oct 18, 2025

Stayed 3 nights

We had a great stay, staff were friendly and helpful. Happy to recommend this property

William

Nov 9, 2025

Stayed 1 night

Nice clean room. Provided everything I needed. The staff were great. They helped by offering me a later check out time when my scheduled flight was cancelled.

Bryan

Jan 15, 2023

Stayed 1 night

Checkin was disappointing. The greeting email and dor notice said checkin closed at 5pm. We received a phone call while we were enroute to Henderson to say that checkin closed at 4pm. When we arrived at 3:59pm reception door was locked. Intercom was not answered. Phoned the landline number and whoever answered expected reception to be answered. As we spoke someone came out to unlock the reception door and let us in.

Cole

Jan 19, 2025

Stayed 2 nights

Easy check in with great service, made everything smooth and simple. And even gave us tips of where to go and made conversation about the concert we were going to see. Room was completely clean and bigger than we thought it was going to be, shower water pressure was very good. Unlimited wifi which was fairly quick. Room service was also great. Overall I highly recommend staying here and would also recommend getting the parking for $10 a night as it definitely made life a whole lot easier.

Wayne

Apr 30, 2025

Stayed 2 nights

All good. I was in Auckland working and the Quest accommodation was superb in every respect. Great Staff in Office.

Fiona

Sep 8, 2025

Stayed 3 nights

Great location. Clean & tidy. Friendly, approachable cleaning staff.

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AI-generated summary based on recent guest reviews

Location

Convenient Henderson location close to shops, supermarkets and venues like West Wave Pool and Trusts Arena; handy for events or appointments. Some mention road noise, and a few caution about the area at night.

Related guest reviews

Suzanne

Mar 29, 2025

Stayed 2 nights

Great central Henderson location. We arrived late but after hours check in was easy. Nice and comfy, and quiet. Loved that we had a kitchenette and there was also ac waging machine and dryer in the bathroom.

Gerald

Jul 7, 2025

Stayed 1 night

Convenient location

James

May 25, 2023

Stayed 1 night

The property had emergency housing guests fighting with 'exes', doors kicked in and plants ripped out of planter boxes. Not a particularly secure feeling and certainly NOT what I was expecting. WOTIF should not be promoting this property without full disclosure

Tim

Jun 20, 2025

Stayed 4 nights

The hotel was close to the places we wanted to visit.

Shazil

Jul 5, 2025

Stayed 3 nights

best location parking and shopping around

Abby

Mar 30, 2025

Stayed 3 nights

It was close to the Trusts Arena.

Karen

Aug 27, 2025

Stayed 1 night

Nice and spacious. Spotlessly clean. Wouldn’t walk around this area at night, but other than that it’s great.

Jamie

Nov 19, 2025

Stayed 2 nights

Room was very clean and tidy. Great quiet location central to shopping and eaterys

Joyce

Aug 25, 2025

Stayed 4 nights

mary

Nov 23, 2025

Stayed 2 nights

Very clean , comfortable Bit of noise from main road. Receptionist efficient but please tell her to smile!!!

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AI-generated summary based on recent guest reviews

Dining

Not enough information in reviews.

Related guest reviews

Pamela

Nov 27, 2023

Stayed 2 nights

It was convenient and close to dining options. The TV did not have enough viewing options. 8 out of 10.

Tessa

Dec 27, 2024

Stayed 4 nights

Good clean accomodation. Friendly staff. Lacks dining amenities.

Ngatoto

Jul 28, 2025

Stayed 1 night

The bed was comfy and the food wzs okay I would of preferred a hit meal. But everything was awe. Thank you to Russell who gave a great service.

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AI-generated summary based on recent guest reviews

Wayne

3 weeks ago

Stayed 1 night

Have already complained about the lack of parking, so nothing further to add

Darwin

Sep 22, 2026

Stayed 1 night

Great stay at Quest Henderson! The staff were welcoming, and super helpful throughout my visit. Everything was spotless, comfortable, and easily accessible. Highly recommended for a hassle-free stay!

John

Sep 11, 2026

Stayed 1 night

Great Hotel with fully fitted out rooms complete kitchens etc . Brilliant staff . Handy to lots of amenities.

Chanell

Jul 15, 2026

Stayed 1 night

Stayed for a concert was a lovely room

Fefiloi

Jul 11, 2026

Stayed 2 nights

Great stay

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 00:00

Before 10:00

Security deposit

You'll be required to pay the fully refundable deposit for this property.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about Quest Henderson, Auckland Apartment Hotel

Is parking available at the property?

Self parking is available on-site for a fee of NZD 25 per night, which includes in/out privileges.

What type of breakfast is offered and what are the serving hours?

Continental breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee of approximately NZD 15 for adults and children.

What are the check-in and check-out times?

Check-in is from 2:00 PM, and check-out is until 10:00 AM. Early check-in and late check-out may be available for an additional fee of NZD 65, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details regarding room accessibility should be confirmed with the property directly.

What is the location of the property in relation to key landmarks?

The property is located in Henderson, Auckland, within a 5-minute drive of Waitakere Hospital and Trusts Stadium. It is approximately 2.9 miles (4.7 km) from Babich Wines and 6.7 miles (10.8 km) from Auckland Zoo.

What are the policies for guests staying with children?

One child aged 2 years or younger stays free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

Cribs are available for a fee of NZD 15 per night, and rollaway beds can be provided for a fee of NZD 45 per night. Advance request or confirmation is required for both.

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Prices for upcoming dates

October 2026

November 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.

The front desk is open during the following times:

Monday - Friday: 7:00 AM - 7:00 PM

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests arriving outside of regular check-in hours can use the exterior intercom for check-in assistance and key retrieval instructions.

Check-in must be done by someone who is at least 18 years old.

You'll be required to pay the following fully refundable deposit.

Cash deposit: NZD 300 per accommodation, per stay
Breakage deposit: NZD 200 per stay

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The property is professionally cleaned.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Fee for continental breakfast: approximately NZD 15 for adults and NZD 15 for children
Self parking fee: NZD 25 per night (in/out privileges)
Late check-out fee: NZD 65 (subject to availability)
Crib (infant bed) fee: NZD 15 per night
Rollaway bed fee: NZD 45 per night
Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Su	Mo	Tu	We	Th	Fr	Sa
1 $71	2 $87	3 $89	4 $91	5 $93	6 $97	7 $96
8 $76	9 $89	10 $92	11 $92	12 $91	13 $97	14 $97
15 $74	16 $93	17 $91	18 $90	19 $90	20	21 $96
22 $70	23 $86	24 $109	25 $108	26 $91	27 $87	28 $96
29 $81	30 $98

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23 $93	24
25 $82	26 $77	27 $86	28 $82	29 $83	30 $88	31