Quality Inn & Suites West Bend - Image 1

Quality Inn & Suites West Bend

Name: Quality Inn & Suites West Bend
Address: 2433 West Washington Street, West Bend, Wisconsin, United States of America, West Bend, Wisconsin, United States of America
Rating: 7.23

"Great dining options"

"Great location"

"Loved the swimming pool"

"Clean rooms"

"Spacious rooms"

"Welcoming staff"

Amenities

Parking
Hot Tub / Jacuzzi
Swimming pool
Pool Indoor
Non-Smoking Rooms
Room Service

Show all

Property description

Take time to pamper yourself with a visit to the full-service spa.

‌

Guest reviews

7.2

Good

Based on 471 verified reviews

Who stays here?

Business

11%

Couple

32%

Family

27%

Group

9%

Solo

19%

What guests think

AI-generated summary based on recent guest reviews

At Quality Inn & Suites West Bend, guests report a simple stay in a convenient location, tempered by dated spaces, variable cleanliness, and recurring reports of the pool or hot tub being unavailable.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

6

Brock

Apr 19, 2026

·

Stayed 1 night

Food was fresh and flavorful, staff was friendly and attentive. Linens were worn and building was dark and not welcoming.

10

Litha

Mar 12, 2026

·

Stayed 1 night

My stay was great. The floor was a little dirty but took care of it staff was very helpful with cleaning products thanks I will be returning.

8

Jessica

Feb 16, 2026

·

Stayed 1 night

Overall the stay was good. The room and bathroom were very clean staff was friendly. Only complaint we had was the free WiFi. It was horrible. It would connect but nothing would load. Other then that we have no complaints

2

Jessica

Feb 16, 2026

·

Stayed 2 nights

I want my money back. My wife left in the middle of the first night. She told me the room was disgusting

4

Michael

Feb 9, 2026

·

Stayed 2 nights

I stayed here specifically for the hot tub, everything was closed up. No notice on website. I would have booked some were else had I been aware. Front desk lady, Nicole I think was her name, was outstanding. Very nice woman and very helpful.

2433 West Washington Street, West Bend, Wisconsin, United States of America

Location

Located in West Bend, Quality Inn & Suites West Bend is within a 5-minute drive of Regner Park and Museum of Wisconsin Art. This spa hotel is 1.9 mi (3 km) from Eisenbahn State Trail and 1.9 mi (3.1 km) from West Bend Labyrinth Garden.

Regner Park(1.4 miles)

West Bend Labyrinth Garden(1.9 miles)

Museum of Wisconsin Art(2 miles)

Eisenbahn State Trail(2.1 miles)

1889 Courthouse Museum(2.1 miles)

St. Agnes Historic Convent and School(2.3 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 05:30

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

Have a question?

Instant AI responses are based on hotel information