LP Los Portales Hotel Cusco
US$116
/ night
Avg. for September
Prices for LP Los Portales Hotel Cusco
Select dates to see prices and availability
US$116
/ night
Avg. for September
Monthly average prices
Nightly prices at LP Los Portales Hotel Cusco average US$68 in the cheapest month (February) and US$127 in the most expensive month (October), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$71 |
| February | US$68 |
| March | US$78 |
| April | US$104 |
| May | US$116 |
| June | US$100 |
| July | US$103 |
| August | US$111 |
| September | US$116 |
| October | US$127 |
| November | US$97 |
| December | US$76 |
J
F
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M
J
J
A
Sept · US$116
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Most expensive: October (~US$127)
Cheapest: February (~US$68)
About this property
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.
Amenities
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.
Business amenities
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cusco? This hotel has 1798 square feet (167 square meters) of space consisting of conference space and 2 meeting rooms. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours).
Dining
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Full breakfasts are available daily from 6:00 AM to 9:00 AM for a fee.
Rooms
Make yourself at home in one of the 50 guestrooms featuring minibars. Cable television is provided for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Location
A stay at LP Los Portales Hotel Cusco places you in the heart of Cusco, within a 15-minute walk of Plaza de Armas and San Pedro Market. This hotel is 0.2 mi (0.3 km) from Centro de Textiles and 0.3 mi (0.4 km) from Wanchaq Market.
What's nearby
Centro Qosqo de Arte Nativo(0.1 Miles)
Centro de Textiles(0.1 Miles)
Orellana Pumaqchupan Park(0.2 Miles)
Coricancha(0.2 Miles)
Iglesia de Santo Domingo(0.2 Miles)
Wanchaq Market(0.3 Miles)
Quechua Museum(0.3 Miles)
Cusco Craft Center(0.3 Miles)
Palace of Justice(0.3 Miles)
Kusicancha(0.3 Miles)
Cusco Museum of Popular Art(0.3 Miles)
Museo de Arte Popular(0.4 Miles)
Santa Catalina Convent(0.4 Miles)
Iglesia y Monasterio de Santa Catalina(0.4 Miles)
Museo de Historia Natural(0.4 Miles)
The preferred airport for LP Los Portales Hotel Cusco is Alejandro Velasco Astete Intl. Airport (CUZ)(2.7 Miles)
Airport shuttle
Restaurant
Non-smoking rooms
Business centre
Room service
Tour desk
Location
Av. El Sol 602, Cusco, Peru
Centro Qosqo de Arte Nativo (0.1 Miles)
Centro de Textiles (0.1 Miles)
Orellana Pumaqchupan Park (0.2 Miles)
Coricancha (0.2 Miles)
Iglesia de Santo Domingo (0.2 Miles)
Wanchaq Market (0.3 Miles)
Room options
6
Standard Double Room
Room details
1 Large Double Bed
Sleeps 2
193 ft²
Private BathroomMini BarTV
2
Superior Twin Room, 2 Twin Beds
Room details
2 Single Beds
Sleeps 2
151 ft²
Private BathroomMini BarTV
10
Junior Suite, Jetted Tub
Room details
1 Extra-Large Double Bed
Sleeps 2
301 ft²
BathtubPrivate BathroomMini Bar
6
Standard Twin Room, 2 Twin Beds
Room details
2 Single Beds
Sleeps 2
193 ft²
Private BathroomMini BarTV
5
Basic Room, 1 Double Bed
Room details
1 Double Bed
Sleeps 2
150 ft²
Private BathroomMini BarTV
Guest reviews of LP Los Portales Hotel Cusco
9.1
Superb
Based on 867 verified reviews
Who stays here?
Business
5%
Couple
51%
Family
18%
Group
17%
Solo
6%
What guests think
AI-generated summary based on recent guest reviews
Across many reviews, travellers describe LP Los Portales Hotel Cusco as clean, comfortable, and very well located near Qorikancha and the Plaza de Armas, with consistently friendly, helpful staff who assist with luggage storage, tours, taxis, and early breakfasts.
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What guests think
Across many reviews, travellers describe LP Los Portales Hotel Cusco as clean, comfortable, and very well located near Qorikancha and the Plaza de Armas, with consistently friendly, helpful staff who assist with luggage storage, tours, taxis, and early breakfasts.
Common drawbacks include small rooms, no air conditioning leading to warm or stuffy nights, and noise in street‑facing or atrium rooms. Breakfast and the on‑site restaurant are often praised, though some found the selection limited or average, and there is an isolated report of food poisoning. The property is older and occasional maintenance issues appear, such as a one‑day elevator outage, slow bathroom drains, weak Wi‑Fi, or fluctuating hot water. Overall, expect a convenient base with standout service and straightforward comforts.
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AI-generated summary based on recent guest reviews
Facilities
Pleasant central courtyard/patio and lounge spaces are appreciated, though the building feels older. A few maintenance hiccups were noted, including a temporary elevator outage and a very slow water dispenser.
Related guest reviews
4
DALE
27 Sept 2024
·
Stayed 3 nights
Low water pressure, little or no hot water, elevator was not working and had to foot 11 flights of stairs daily for 4 days. Since the booking is non-refundable there was little to do.
Low water pressure, little or no hot water, elevator was not working and had to foot 11 flights of stairs daily for 4 days. Since the booking is non-refundable there was little to do.
8
Liang
9 Sept 2023
·
Stayed 1 night
I stayed there for three nights with friend traveling to Peru for sightseeing. The hotel is clean and is located in nice location about ten minutes walk to plaza de Armas. The staff are very friendly and professional. There is a court yard for tea, between restaurant and lounge, making guests feel comfortable. However hardware in the hotel is getting old. I saw elevator was not working for one day. When I first moved into room #202, wifi was not working since signal was too weak. They let me switched to different room. Toilet flush was a little slow. Breakfast was nice but selection is limited. Given the price I paid to be compared with hotels I stayed in other cities of Peru, I can only give 4 star rating since price performance ratio is not the best.
I stayed there for three nights with friend traveling to Peru for sightseeing. The hotel is clean and is located in nice location about ten minutes walk to plaza de Armas. The staff are very friendly and professional. There is a court yard for tea, between restaurant and lounge, making guests feel comfortable. However hardware in the hotel is getting old. I saw elevator was not working for one day. When I first moved into room #202, wifi was not working since signal was too weak. They let me switched to different room. Toilet flush was a little slow. Breakfast was nice but selection is limited. Given the price I paid to be compared with hotels I stayed in other cities of Peru, I can only give 4 star rating since price performance ratio is not the best.
10
Debbie
3 Oct 2024
·
Stayed 2 nights
The property was very well located for our purposes. The staff was extremely friendly and willing to help with any questions we had. The only drawback that I can think of if the lack of a bar. Not a big deal at all for me. Overall, very happy with my experience.
The property was very well located for our purposes. The staff was extremely friendly and willing to help with any questions we had. The only drawback that I can think of if the lack of a bar. Not a big deal at all for me. Overall, very happy with my experience.
10
Ramon
3 Oct 2024
·
Stayed 4 nights
The staff, location & overall facilities were prefect.
The staff, location & overall facilities were prefect.
10
Timothy
28 Nov 2024
·
Stayed 2 nights
Great stay with excellent service and a good and convenient restaurant. My room was a tad warm, but opening windows helped.
Great stay with excellent service and a good and convenient restaurant. My room was a tad warm, but opening windows helped.
10
Keziahlyn Marie
4 Oct 2023
·
Stayed 4 nights
Staff was accommodating and very friendly. Had a hiccup and it didn’t take long for them to resolve the issue and address it. Area was quiet compared to other areas of town around central square. Loved the center of the hotel where you can chill and have some tea.
Staff was accommodating and very friendly. Had a hiccup and it didn’t take long for them to resolve the issue and address it. Area was quiet compared to other areas of town around central square. Loved the center of the hotel where you can chill and have some tea.
10
Shota
22 Sept 2025
·
Stayed 1 night
観光で利用しました。マチュピチュでのデモにより急な予定変更を強いられましたが、それによる追加宿泊も迅速に対応して頂きました。 客室や設備も手入れが行き渡っていて、清潔感がありました。ベッドのクッション性も上々です。
観光で利用しました。マチュピチュでのデモにより急な予定変更を強いられましたが、それによる追加宿泊も迅速に対応して頂きました。 客室や設備も手入れが行き渡っていて、清潔感がありました。ベッドのクッション性も上々です。
10
Kimberly
19 Aug 2023
·
Stayed 5 nights
Overall great place to stay! The breakfast isn’t included in your reservation but it really isn’t that much more. We only stayed 5 days, we didn’t need housekeeping, so I can’t comment on that. There’s no spa on location but you can have a masseuse come to your room and guest services was really helpful with that. Two things that really bugged me- 1. The key cards stopped working all the time. Every other day we would need to get a new key card. It was odd. 2. The water dispenser was so slow! I appreciate it was there and we can refill our bottles whenever we needed. But only a little water dripped out at a time and it would stop when only a little has been dispensed. It took FOREVER. It must be programmed to save water. My yoga studio has that exact same dispenser and it can be programmed to fill the bottle normally. Not deal breakers— but important to know if you’re planning on a lot of pricey tours. Don’t wait until morning to fill up your water bottles. Overall— clean, helpful and pleasant environment.
Overall great place to stay! The breakfast isn’t included in your reservation but it really isn’t that much more. We only stayed 5 days, we didn’t need housekeeping, so I can’t comment on that. There’s no spa on location but you can have a masseuse come to your room and guest services was really helpful with that. Two things that really bugged me- 1. The key cards stopped working all the time. Every other day we would need to get a new key card. It was odd. 2. The water dispenser was so slow! I appreciate it was there and we can refill our bottles whenever we needed. But only a little water dripped out at a time and it would stop when only a little has been dispensed. It took FOREVER. It must be programmed to save water. My yoga studio has that exact same dispenser and it can be programmed to fill the bottle normally. Not deal breakers— but important to know if you’re planning on a lot of pricey tours. Don’t wait until morning to fill up your water bottles. Overall— clean, helpful and pleasant environment.
10
Paul
29 Jan 2024
·
Stayed 1 night
Nice comfortable patio space at entrance and accommodating staff
Nice comfortable patio space at entrance and accommodating staff
10
Nicholas
17 Jul 2025
·
Stayed 1 night
Staff and hotel were great! Jimmy was extremely nice and helpful. Beautiful courtyard and breakfast was amazing!
Staff and hotel were great! Jimmy was extremely nice and helpful. Beautiful courtyard and breakfast was amazing!
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AI-generated summary based on recent guest reviews
Cleanliness
Rooms and common areas are frequently described as very clean and well maintained. A few isolated housekeeping issues were mentioned.
Related guest reviews
10
Kara
24 Sept 2025
·
Stayed 6 nights
Great location, clean hotel, safe area away from the craziness of the plaza. The staff was very helpful.
Great location, clean hotel, safe area away from the craziness of the plaza. The staff was very helpful.
4
Ana Luiza
13 Aug 2023
·
Stayed 3 nights
Our stay in the hotel was not good. The room was not well cleaned when we arrived, towels were not soft, the carpet floor provoked allergies in both me and my husband. The worst part was the breakfast: at 9am, it was only with leftovers. No eggs, no juice. A disappointing experience.
Our stay in the hotel was not good. The room was not well cleaned when we arrived, towels were not soft, the carpet floor provoked allergies in both me and my husband. The worst part was the breakfast: at 9am, it was only with leftovers. No eggs, no juice. A disappointing experience.
10
Abigail
2 Jun 2025
·
Stayed 1 night
I had a great stay at Los Portales. The hotel was very clean and well-maintained, with a great location close to restaurants and the main square—super convenient for exploring the area. The food was excellent, with a nice variety of options, and the staff were incredibly friendly and helpful throughout my stay. Would definitely recommend!
I had a great stay at Los Portales. The hotel was very clean and well-maintained, with a great location close to restaurants and the main square—super convenient for exploring the area. The food was excellent, with a nice variety of options, and the staff were incredibly friendly and helpful throughout my stay. Would definitely recommend!
10
Reji
15 Sept 2025
·
Stayed 2 nights
Very clean and convenient to restaurants
Very clean and convenient to restaurants
10
Karen
14 May 2025
·
Stayed 3 nights
A clean and lovely hotel a few blocks below the Plaza de Armas. Quiet rooms, attentive staff, excellent service. Highly recommend.
A clean and lovely hotel a few blocks below the Plaza de Armas. Quiet rooms, attentive staff, excellent service. Highly recommend.
10
Yi
24 Dec 2024
·
Stayed 1 night
Good price and clean
Good price and clean
10
Aliette
27 Mar 2025
·
Stayed 3 nights
Excellent hotel. Very clean and staff was very welcome and helpful all the time
Excellent hotel. Very clean and staff was very welcome and helpful all the time
10
Osvaldo
4 Jun 2023
·
Stayed 1 night
Excellent hotel in Cusco centre for family vacation. Very good breakfast, friendly staff and very clean and quiet rooms. Highly recommended.
Excellent hotel in Cusco centre for family vacation. Very good breakfast, friendly staff and very clean and quiet rooms. Highly recommended.
10
Shota
22 Sept 2025
·
Stayed 1 night
観光で利用しました。マチュピチュでのデモにより急な予定変更を強いられましたが、それによる追加宿泊も迅速に対応して頂きました。 客室や設備も手入れが行き渡っていて、清潔感がありました。ベッドのクッション性も上々です。
観光で利用しました。マチュピチュでのデモにより急な予定変更を強いられましたが、それによる追加宿泊も迅速に対応して頂きました。 客室や設備も手入れが行き渡っていて、清潔感がありました。ベッドのクッション性も上々です。
10
Richelle
7 Sept 2025
·
Stayed 3 nights
I had a wonderful stay! The room was very clean, comfortable, and well-maintained. The staff were all incredibly nice, friendly, and helpful, which made the experience even better. I would definitely recommend this hotel and would love to stay here again!
I had a wonderful stay! The room was very clean, comfortable, and well-maintained. The staff were all incredibly nice, friendly, and helpful, which made the experience even better. I would definitely recommend this hotel and would love to stay here again!
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AI-generated summary based on recent guest reviews
Rooms
Rooms are comfortable but often small, with some tight bathrooms. Lack of air conditioning and noise in street‑ or atrium‑facing rooms are recurring issues; bed firmness varies and Wi‑Fi can be spotty.
Related guest reviews
8
Shariq
5 Sept 2024
·
Stayed 1 night
I was allocated Room 203 which was noisy. I requested the fromt desk and they helped me to change the room. There is no AC but the staff helped to provide a fan. Breakfast is good. Staff is very helpful. Overall good experience. Just avoid room on the road.
I was allocated Room 203 which was noisy. I requested the fromt desk and they helped me to change the room. There is no AC but the staff helped to provide a fan. Breakfast is good. Staff is very helpful. Overall good experience. Just avoid room on the road.
6
Timothy
15 Mar 2025
·
Stayed 5 nights
Very small rooms. Hard mattress. Breakfast is subpar for the area.
Very small rooms. Hard mattress. Breakfast is subpar for the area.
8
Benedicto
2 May 2023
·
Stayed 1 night
Good property but room are small
Good property but room are small
6
Sarah
15 Jul 2024
·
Stayed 1 night
The staff and service at the hotel are amazing! We felt the rooms were okay. Beds were kind of hard and you could hear a lot of sound from other rooms and the hallway
The staff and service at the hotel are amazing! We felt the rooms were okay. Beds were kind of hard and you could hear a lot of sound from other rooms and the hallway
6
Kar Wai
15 Oct 2023
·
Stayed 2 nights
We were arranged to room near traffic road. It was a bit noisy. We struggled between natural ventilation (since no air conditioning in hotel) and noise isolation. Opening window, too noisy. Close window, stagnant air.
We were arranged to room near traffic road. It was a bit noisy. We struggled between natural ventilation (since no air conditioning in hotel) and noise isolation. Opening window, too noisy. Close window, stagnant air.
8
bryan
26 Dec 2023
·
Stayed 4 nights
Great location close to everything we wanted to do during the stay. No air conditioning…. Start of summer. With windows open too much noise from restaurant and interior courtyard. Front desk brought us a fan, which helped somewhat.
Great location close to everything we wanted to do during the stay. No air conditioning…. Start of summer. With windows open too much noise from restaurant and interior courtyard. Front desk brought us a fan, which helped somewhat.
10
Iris
23 Jul 2025
·
Stayed 4 nights
Service was great, accommodations was great, staff were great but the bathroom is to small. Shower drain was slow. But we really enjoyed our stay and are staying there again next week
Service was great, accommodations was great, staff were great but the bathroom is to small. Shower drain was slow. But we really enjoyed our stay and are staying there again next week
8
Tom
11 Oct 2023
·
Stayed 1 night
10 minute walk to Plaza de Armas. Right across the street from another site (sun god). Overall a good stay. They don’t have AC, however, but does offer fan if asked.
10 minute walk to Plaza de Armas. Right across the street from another site (sun god). Overall a good stay. They don’t have AC, however, but does offer fan if asked.
8
Dr.Victor
1 Sept 2024
·
Stayed 5 nights
The room was smaller than expected and very tight with not much space to hang clothing. The bathroom was tight as well. Difficult to maneuver. The breakfast buffet was ok but limited.
The room was smaller than expected and very tight with not much space to hang clothing. The bathroom was tight as well. Difficult to maneuver. The breakfast buffet was ok but limited.
8
David
17 Nov 2023
·
Stayed 1 night
Great property, convenient and clean. However, the front rooms sit right off a noisy street and with no AC you have to leave your windows open making it difficult to sleep. Otherwise, excellent visit.
Great property, convenient and clean. However, the front rooms sit right off a noisy street and with no AC you have to leave your windows open making it difficult to sleep. Otherwise, excellent visit.
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AI-generated summary based on recent guest reviews
Service
Staff are widely praised as warm, attentive, and proactive, assisting with luggage storage, early breakfast boxes, taxis, and changes after disrupted travel. Occasional complaints about charges or an unhelpful interaction appear.
Related guest reviews
10
Robert
28 Jun 2025
·
Stayed 1 night
The service was outstanding! They held our larger luggage for 2 days while we took just backpacks on the train to Machu Picchu. Breakfast buffet was excellent. Some people reviewed the restaurant a bit lower, but when we were exhausted, we tried it. The chicken noodle soop was a delicious meal when feeling a little slow in the altitude.The only negative was a shower with fluctuating hot/cold water. I suggest the bath instead of a shower.
The service was outstanding! They held our larger luggage for 2 days while we took just backpacks on the train to Machu Picchu. Breakfast buffet was excellent. Some people reviewed the restaurant a bit lower, but when we were exhausted, we tried it. The chicken noodle soop was a delicious meal when feeling a little slow in the altitude.The only negative was a shower with fluctuating hot/cold water. I suggest the bath instead of a shower.
10
Andrew
27 Jul 2025
·
Stayed 4 nights
Absolutely amazing, I cannot recommend this place enough! They just get all the details right. The bed is perfect, the towels are amazingly soft, the staff are incredibly kind, always accommodating and willing to help in any way. I struggled a bit with the altitude sickness, and the staff genuinely cared to help make my stay as comfortable as possible, bringing me tea and going above and beyond to make sure I was okay. The location is perfect, right across from Inca Rail if you are heading out to Machu Picchu or anywhere else nearby. Location is also great, close to the plaza and anywhere else you might explore in Cusco! 10/10 best place in the city!!
Absolutely amazing, I cannot recommend this place enough! They just get all the details right. The bed is perfect, the towels are amazingly soft, the staff are incredibly kind, always accommodating and willing to help in any way. I struggled a bit with the altitude sickness, and the staff genuinely cared to help make my stay as comfortable as possible, bringing me tea and going above and beyond to make sure I was okay. The location is perfect, right across from Inca Rail if you are heading out to Machu Picchu or anywhere else nearby. Location is also great, close to the plaza and anywhere else you might explore in Cusco! 10/10 best place in the city!!
10
Betsy
14 Oct 2025
·
Stayed 4 nights
I had a great experience at this hotel! I checked out early to head to the airport, but after my flight got canceled, I came back and they kindly gave me the same room again with no extra charge. The staff was incredibly helpful and understanding, which made a stressful situation so much easier. The room was very clean, and the location is perfect, close to everything. Highly recommend!
I had a great experience at this hotel! I checked out early to head to the airport, but after my flight got canceled, I came back and they kindly gave me the same room again with no extra charge. The staff was incredibly helpful and understanding, which made a stressful situation so much easier. The room was very clean, and the location is perfect, close to everything. Highly recommend!
6
Walid
8 Aug 2024
·
Stayed 7 nights
Person at reception wasn't very helpful when i requested food delivery.
Person at reception wasn't very helpful when i requested food delivery.
2
Tatiana
21 Dec 2024
·
Stayed 1 night
This place runs a scam. I paid for a room with two double beds, upon arrival I was told that they charge additional 30$ for second person. My expedia receipt states that the room was booked and nothing regarding amount of people. Also, on Expedia listing it says "our base rate is for two guests". We asked whether additional charge was for breakfast for second person - they said no. They also show us receipt that Expedia charges them a commission and that is also the reason they need to charge extra. You pay commission to advertise your hotel in Expedia! That is not additional customer's cost. At the end they charged us the same rate that Sonesta Hotel at Cusco did, where we stayed a few nights prior. However, Sonesta is new or recently renovated, has rooms and beds twice the size, provided bottled water and unlimited toiletries. Service at Sonesta also was impeccable and buffet breakfast was huge. LP Los Portales scam you into thinking you are paying less, but at the end charge the same. We are not cheap people and always tip well when we get good service, but this place just made us never want to stay here again. 30$ is not a lot of money, but a lie is a lot to avoid a business at all costs. Do yourself a favor, choose a more honest business.
This place runs a scam. I paid for a room with two double beds, upon arrival I was told that they charge additional 30$ for second person. My expedia receipt states that the room was booked and nothing regarding amount of people. Also, on Expedia listing it says "our base rate is for two guests". We asked whether additional charge was for breakfast for second person - they said no. They also show us receipt that Expedia charges them a commission and that is also the reason they need to charge extra. You pay commission to advertise your hotel in Expedia! That is not additional customer's cost. At the end they charged us the same rate that Sonesta Hotel at Cusco did, where we stayed a few nights prior. However, Sonesta is new or recently renovated, has rooms and beds twice the size, provided bottled water and unlimited toiletries. Service at Sonesta also was impeccable and buffet breakfast was huge. LP Los Portales scam you into thinking you are paying less, but at the end charge the same. We are not cheap people and always tip well when we get good service, but this place just made us never want to stay here again. 30$ is not a lot of money, but a lie is a lot to avoid a business at all costs. Do yourself a favor, choose a more honest business.
10
Adam
14 Sept 2025
·
Stayed 6 nights
Excellent staff very helpful and accommodating. Great location right in the heart of Cusco historic centre
Excellent staff very helpful and accommodating. Great location right in the heart of Cusco historic centre
10
RAFAEL
21 Dec 2025
·
Stayed 3 nights
Equipe impecável, quarto confortável, bom café da manhã. Guardaram as malas no hotel para ir a Machu Picchu e também por algumas horas após o check-out.
Equipe impecável, quarto confortável, bom café da manhã. Guardaram as malas no hotel para ir a Machu Picchu e também por algumas horas após o check-out.
10
Michele
23 Sept 2023
·
Stayed 1 night
The staff was super friendly and helpful. When our flight got canceled after we went to the airport, even though we had already checked out, we returned to the hotel and they stored our bags and arranged our transportation back to the hotel.
The staff was super friendly and helpful. When our flight got canceled after we went to the airport, even though we had already checked out, we returned to the hotel and they stored our bags and arranged our transportation back to the hotel.
10
Vivian
9 Oct 2024
·
Stayed 1 night
Only stayed for one night unfortunately but great service and staff. Very helpful in ordering a taxi for us to get to the airport the next day which is a standard rate, and called in the morning to make sure we were awake, very helpful! Also offered us early breakfast options as we had to leave before breakfast was officially served. Overall had a great experience with the staff and customer service. The room was very nice with very comfortable bed and a nice bathroom.
Only stayed for one night unfortunately but great service and staff. Very helpful in ordering a taxi for us to get to the airport the next day which is a standard rate, and called in the morning to make sure we were awake, very helpful! Also offered us early breakfast options as we had to leave before breakfast was officially served. Overall had a great experience with the staff and customer service. The room was very nice with very comfortable bed and a nice bathroom.
10
Andrew
26 Nov 2025
·
Stayed 3 nights
The staff were excellent at helping me settle in. Being an english speaking Canadian not knowing much Spanish this was helpful! Room service was always fast and delicious! I recommend the grilled alpaca (sort of like goat). I would just say potentially consider adding a larger selection to the menu however this is a personal preferance as there are many places to eat in Cusco. Location is super convinient as it is literally across the street from Inca Rail office to book tours to various destinations. Great all around stay
The staff were excellent at helping me settle in. Being an english speaking Canadian not knowing much Spanish this was helpful! Room service was always fast and delicious! I recommend the grilled alpaca (sort of like goat). I would just say potentially consider adding a larger selection to the menu however this is a personal preferance as there are many places to eat in Cusco. Location is super convinient as it is literally across the street from Inca Rail office to book tours to various destinations. Great all around stay
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AI-generated summary based on recent guest reviews
Location
Central, walkable location near Qorikancha, Inca Rail, and the Plaza de Armas, convenient for restaurants, shops, and tour pickups. Some guests recommend back rooms to avoid traffic noise on the main avenue.
Related guest reviews
10
Susana
11 Jul 2024
·
Stayed 1 night
Great hotel- superb service and perfect location for Inca Rail to get to Machu Picchu. Close to many restaurants and sightseeing- walkable.
Great hotel- superb service and perfect location for Inca Rail to get to Machu Picchu. Close to many restaurants and sightseeing- walkable.
10
Kara
24 Sept 2025
·
Stayed 6 nights
Great location, clean hotel, safe area away from the craziness of the plaza. The staff was very helpful.
Great location, clean hotel, safe area away from the craziness of the plaza. The staff was very helpful.
10
Claudia
22 Feb 2025
·
Stayed 2 nights
Excellent location 5 min walking to plaza de armas, shopping areas, staff friendly and knowledgeable Julio went above and beyond to make us feel like home, I can’t recommend this hotel more, definitely will come back again and again
Excellent location 5 min walking to plaza de armas, shopping areas, staff friendly and knowledgeable Julio went above and beyond to make us feel like home, I can’t recommend this hotel more, definitely will come back again and again
8
Sarah
29 May 2023
·
Stayed 3 nights
Lovely staff, nice room, good breakfast but our room was on the bust main street (Ave Sol) and there was a lot of traffic noise and on Sat night a very loud slanging match/fight among a large group of men on the street late at night. Ask for a room in the back of the hotel!
Lovely staff, nice room, good breakfast but our room was on the bust main street (Ave Sol) and there was a lot of traffic noise and on Sat night a very loud slanging match/fight among a large group of men on the street late at night. Ask for a room in the back of the hotel!
10
Abigail
2 Jun 2025
·
Stayed 1 night
I had a great stay at Los Portales. The hotel was very clean and well-maintained, with a great location close to restaurants and the main square—super convenient for exploring the area. The food was excellent, with a nice variety of options, and the staff were incredibly friendly and helpful throughout my stay. Would definitely recommend!
I had a great stay at Los Portales. The hotel was very clean and well-maintained, with a great location close to restaurants and the main square—super convenient for exploring the area. The food was excellent, with a nice variety of options, and the staff were incredibly friendly and helpful throughout my stay. Would definitely recommend!
10
Richard
22 Apr 2024
·
Stayed 2 nights
Stayed as LP Los Portales for our last two nights in Cusco. Got a fairly large, clean and quiet room at the back of the hotel. Staff were great and the free breakfast was good enough for us. It's a short walk from the main square which we actually preferred due to it's quieter location.
Stayed as LP Los Portales for our last two nights in Cusco. Got a fairly large, clean and quiet room at the back of the hotel. Staff were great and the free breakfast was good enough for us. It's a short walk from the main square which we actually preferred due to it's quieter location.
10
Marlene
1 Mar 2025
·
Stayed 3 nights
It was a very pleasant place. The Staff were very congenial, helpful and friendly. The hotel is pristine with excellent service. It is located across the street from Inca Rail. This will take you up to Machu Picchu. The walk to central Cusco square was about 10 minutes. Excellent location. Breakfast included
It was a very pleasant place. The Staff were very congenial, helpful and friendly. The hotel is pristine with excellent service. It is located across the street from Inca Rail. This will take you up to Machu Picchu. The walk to central Cusco square was about 10 minutes. Excellent location. Breakfast included
10
Jean Carlo
21 Aug 2025
·
Stayed 4 nights
The people were amazing with us!!! Súper friendly and polite The Hotel is super centric, a block away from the Qoricancha, 4 blocks away from the main Central Plaza, full of restaurants and alive.
The people were amazing with us!!! Súper friendly and polite The Hotel is super centric, a block away from the Qoricancha, 4 blocks away from the main Central Plaza, full of restaurants and alive.
8
WHAN HOI
18 Feb 2025
·
Stayed 2 nights
아르마스 광장 다니기엔 운동삼아서 괜찮았고, 찿아가기엔 매우 쉬웠어요. 쿠스코에 보고 즐길거리가 아르마스 광장만 있는건 아니잖아요. 코리칸차 관람하기에 접근성은 최고죠. 근처에 은행, 환전소가 너무너무 많은게 특징이었습니다. 직원들 매우 친절했어요.
아르마스 광장 다니기엔 운동삼아서 괜찮았고, 찿아가기엔 매우 쉬웠어요. 쿠스코에 보고 즐길거리가 아르마스 광장만 있는건 아니잖아요. 코리칸차 관람하기에 접근성은 최고죠. 근처에 은행, 환전소가 너무너무 많은게 특징이었습니다. 직원들 매우 친절했어요.
10
Gustavo
26 May 2024
·
Stayed 2 nights
The hotel was excellent. The accommodation and service were great. Breafast offered a variety of food that was tasteful and good. And the is close to the main square and walking distance to attractions.
The hotel was excellent. The accommodation and service were great. Breafast offered a variety of food that was tasteful and good. And the is close to the main square and walking distance to attractions.
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AI-generated summary based on recent guest reviews
Dining
Breakfast and the on‑site restaurant receive many positive remarks, and room service is appreciated. Others found the selection limited or average, and there is one report of food poisoning.
Related guest reviews
10
Robert
28 Jun 2025
·
Stayed 1 night
The service was outstanding! They held our larger luggage for 2 days while we took just backpacks on the train to Machu Picchu. Breakfast buffet was excellent. Some people reviewed the restaurant a bit lower, but when we were exhausted, we tried it. The chicken noodle soop was a delicious meal when feeling a little slow in the altitude.The only negative was a shower with fluctuating hot/cold water. I suggest the bath instead of a shower.
The service was outstanding! They held our larger luggage for 2 days while we took just backpacks on the train to Machu Picchu. Breakfast buffet was excellent. Some people reviewed the restaurant a bit lower, but when we were exhausted, we tried it. The chicken noodle soop was a delicious meal when feeling a little slow in the altitude.The only negative was a shower with fluctuating hot/cold water. I suggest the bath instead of a shower.
6
Timothy
15 Mar 2025
·
Stayed 5 nights
Very small rooms. Hard mattress. Breakfast is subpar for the area.
Very small rooms. Hard mattress. Breakfast is subpar for the area.
10
Adriana
29 Jul 2024
·
Stayed 2 nights
Great location, comfortable room & bathroom, and excellent dining experience.
Great location, comfortable room & bathroom, and excellent dining experience.
10
diego
16 Aug 2023
·
Stayed 2 nights
It was perfect, nice location very close to main square and comfy rooms. Breakfast was great and it was very helpful the hotel has some food available at 4am when we were picked up for our tour.
It was perfect, nice location very close to main square and comfy rooms. Breakfast was great and it was very helpful the hotel has some food available at 4am when we were picked up for our tour.
10
Iris
6 Aug 2025
·
Stayed 3 nights
Great place to stay. Food options and room comfort were all great
Great place to stay. Food options and room comfort were all great
10
Nancy
10 Dec 2024
·
Stayed 2 nights
Fantastic hotel with caring and helpful staff, felt very safe. Great breakfast buffet with range of options, love the fresh juice! Restaurant on site is absolutely amazing, well priced and the food is exceptional as is the service. Let you store luggage for Machu Picchu as well. Cannot wait to come back! Definitely book here.
Fantastic hotel with caring and helpful staff, felt very safe. Great breakfast buffet with range of options, love the fresh juice! Restaurant on site is absolutely amazing, well priced and the food is exceptional as is the service. Let you store luggage for Machu Picchu as well. Cannot wait to come back! Definitely book here.
10
Katherine
10 Jul 2024
·
Stayed 2 nights
Great location. The staff were all wonderful and helpful. The food was absolutely amazing!
Great location. The staff were all wonderful and helpful. The food was absolutely amazing!
10
Jurgen
1 Apr 2025
·
Stayed 5 nights
El desayuno no era lo que esperaba, la comida estaba fría y había poca variedad
El desayuno no era lo que esperaba, la comida estaba fría y había poca variedad
8
IRIA RENATA
10 Feb 2025
·
Stayed 1 night
Estruturar ótima, boa localização, excelente atendimento. Pecou apenas no café da manhã, que tinha muitas opções, mas nada era gostoso.
Estruturar ótima, boa localização, excelente atendimento. Pecou apenas no café da manhã, que tinha muitas opções, mas nada era gostoso.
10
RAFAELLA
8 Mar 2025
·
Stayed 2 nights
Incrível! Os funcionários muito atenciosos! a internet não funcionou bem em alguns momentos. O café da manhã farto, mas com poucas opções para celíacos. Voltaria a me hospedar e o recomendaria, com certeza!
Incrível! Os funcionários muito atenciosos! a internet não funcionou bem em alguns momentos. O café da manhã farto, mas com poucas opções para celíacos. Voltaria a me hospedar e o recomendaria, com certeza!
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AI-generated summary based on recent guest reviews
10
Mihaela
18 Aug 2026
·
Stayed 1 night
The room was spotless and had a lovely scent. It was a bit chilly on the day so the radiator in the room was a fantastic addition. Breakfast was delicious and the staff super attentive and kind. Would definitely stay again!
The room was spotless and had a lovely scent. It was a bit chilly on the day so the radiator in the room was a fantastic addition. Breakfast was delicious and the staff super attentive and kind. Would definitely stay again!
10
Kozo
13 Aug 2026
·
Stayed 6 nights
Although I stayed in August (winter), the room wasn't cold and an oil heater was provided. The bedding was high quality, which was great. There's a free tea corner in the common area. You can use the water dispenser if you bring your own bottle. The WiFi was excellent. I enjoyed the free breakfast. The staff were kind and helpful.
Although I stayed in August (winter), the room wasn't cold and an oil heater was provided. The bedding was high quality, which was great. There's a free tea corner in the common area. You can use the water dispenser if you bring your own bottle. The WiFi was excellent. I enjoyed the free breakfast. The staff were kind and helpful.
8
Juan
3 Aug 2026
·
Stayed 4 nights
From front desk to Restaurant staff were always smiling, helpful and always ready to help you. Receptionist were always welcoming us back with a “Buenos dias” “Buenas tardes” That little detail gives that sensation of you being welcomed back home. Totally recommend this Hotel.
From front desk to Restaurant staff were always smiling, helpful and always ready to help you. Receptionist were always welcoming us back with a “Buenos dias” “Buenas tardes” That little detail gives that sensation of you being welcomed back home. Totally recommend this Hotel.
10
Ling Ling
20 Jun 2026
·
Stayed 7 nights
Location is excellent and the room is spacious.
Location is excellent and the room is spacious.
10
Christopher
16 Jun 2026
·
Stayed 1 night
Filtered water in the lobby was so great to have. The staff was incredibly helpful with storing bags and everything else
Filtered water in the lobby was so great to have. The staff was incredibly helpful with storing bags and everything else
FAQs about LP Los Portales Hotel Cusco
What type of breakfast is offered and what are the serving hours?
Full breakfasts are available daily from 6:00 AM to 9:00 AM for a fee of approximately USD 7 per person.
What are the standard check-in and check-out times?
Check-in time is at 11:00 AM and check-out time is at 10:00 AM. Early or late check-in/check-out availability details are not specified.
Are airport shuttle services available?
Yes, airport shuttle services are available for a fee of USD 8 per vehicle (maximum occupancy 2). The service is available 24 hours.
Where is the property located in relation to key landmarks?
The property is located in the heart of Cusco, within a 15-minute walk of Plaza de Armas and San Pedro Market. It is 0.1 km from Centro Qosqo de Arte Nativo and 0.2 km from Centro de Textiles.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-24: NO DATA
- 2026-09-25: 113.4398945834427USD
- 2026-09-26: NO DATA
- 2026-09-27: 112.18133504709625USD
- 2026-09-28: 109.9286797759018USD
- 2026-09-29: 109.74431022974396USD
- 2026-09-30: 105.63179830240631USD
- 2026-10-01: 110.92277551074982USD
- 2026-10-02: 108.1060060185318USD
- 2026-10-03: 108.1060060185318USD
- 2026-10-04: 115.51751075109864USD
- 2026-10-05: 112.02151975411988USD
- 2026-10-06: 108.1060060185318USD
- 2026-10-07: 113.2800792904663USD
- 2026-10-08: 107.33689112380982USD
- 2026-10-09: 107.33689112380982USD
- 2026-10-10: NO DATA
- 2026-10-11: 107.33689112380982USD
- 2026-10-12: 110.94275567717743USD
- 2026-10-13: 117.06573062375641USD
- 2026-10-14: 110.92277551074982USD
- 2026-10-15: NO DATA
- 2026-10-16: NO DATA
- 2026-10-17: 121.09111791573334USD
- 2026-10-18: 113.2800792904663USD
- 2026-10-19: 109.44288051651002USD
- 2026-10-20: 110.94275567717743USD
- 2026-10-21: 113.2800792904663USD
- 2026-10-22: 110.92277551074982USD
- 2026-10-23: 123.6082283089447USD
- 2026-10-24: 115.07801652554322USD
- 2026-10-25: 123.94783906132507USD
- 2026-10-26: 123.94783906132507USD
- 2026-10-27: 112.75068299546814USD
- 2026-10-28: 123.94783906132507USD
- 2026-10-29: 110.62312509122467USD
- 2026-10-30: 112.80062473205567USD
- 2026-10-31: 135.324790586586USD
- 2026-11-01: 106.85744524488068USD
- 2026-11-02: 96.74903465969848USD
- 2026-11-03: 105.02833999171447USD
- 2026-11-04: 98.44708842160034USD
- 2026-11-05: 108.02610271178436USD
- 2026-11-06: 109.87398168344879USD
- 2026-11-07: 101.93809739619446USD
- 2026-11-08: 101.70335213937378USD
- 2026-11-09: 106.60978491957856USD
- 2026-11-10: 98.44708842160034USD
- 2026-11-11: 105.02833999171447USD
- 2026-11-12: 108.02610271178436USD
- 2026-11-13: 97.43824624767304USD
- 2026-11-14: 119.40305423704528USD
- 2026-11-15: 108.66163170664215USD
- 2026-11-16: 105.48142628530884USD
- 2026-11-17: 106.76951341773987USD
- 2026-11-18: 108.02610271178436USD
- 2026-11-19: 108.02610271178436USD
- 2026-11-20: 119.40305423704528USD
- 2026-11-21: 112.51095571626281USD
- 2026-11-22: 111.29594981811523USD
- 2026-11-23: 99.03641653639984USD
- 2026-11-24: 94.12205071009826USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
- According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
- Only registered guests are allowed in the guestrooms.
- Contactless check-in and contactless check-out are available.
- Fee for full breakfast: approximately USD 7 per person
- Airport shuttle fee: USD 8 per vehicle (maximum occupancy 2)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Airport shuttle
Restaurant
Non-smoking rooms
Business centre
Room service
Tour desk
Services
Business centre
Tour desk
Housekeeping
Banquet facilities
Safe-deposit box
Luggage storage
Self laundry
24-Hour Front Desk
General
Room service
Restaurant
Non-smoking rooms
Breakfast in the room
Activities
Outdoor Furniture
Terrace
Parking
Airport shuttle
Internet
Free wi-fi