Name: Candlewood Suites Chambersburg by IHG
Address: 231 Walker Road, Chambersburg, Pennsylvania, United States of America, Chambersburg, Pennsylvania, US
Price range: $85–$226 per night
Rating: 7.6

What guests think

At Candlewood Suites Chambersburg by IHG, reviewers frequently praise the convenient, walkable location and spacious, kitchen-equipped rooms, while feedback on cleanliness, maintenance, and renovation disruption varies widely, leading to a mixed but workable extended-stay experience.

Guests often find staff friendly and check-in smooth, but some report front-desk delays, room-type changes or cancellations, and inconsistent communication. Facilities feedback notes a decent gym, free laundry, and a pool, alongside renovation-related closures or clutter and an occasionally broken entrance. Breakfast is not provided; most rely on in-room kitchens or nearby restaurants. Best suited to travelers who value space and self-catering over hotel-style amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests mention a decent gym, free laundry, and a pool. Renovations have caused occasional pool/hot tub closures, cluttered common areas, and a broken side door; parking is generally plentiful.

Related guest reviews

8

Caranell

Apr 17, 2023

·

Stayed 1 night

Well one of the things that was very upsetting what the pool was not in serve. I was looking forward to getting in the hottub which was closed due to some kind of construction.

8

Linda

Jun 5, 2023

·

Stayed 2 nights

Property is undergoing a renovation. Room was definitely in need of work, but it was clean and the beds comfortable. The parking area and the back of the property have trailers for the renovation and are not really pleasant to look at and do take up parking spaces (although there are plenty around).

8

Richard

Sep 21, 2025

·

Stayed 5 nights

Couldn’t ask for a more convenient location. Walk to many restaurants! Hotel was nice. Gym was good. No food included but you have a full kitchen and fridge. So as long as you know that, it’s a great place!

10

Johnathan

Jun 4, 2024

·

Stayed 2 nights

The uniqueness of this property is that every accommodation is actually that. An accommodation. As in free to use. So long as it’s maintained after your use. It’s fantastic. The crew is more than willing to help you with ANYTHING you might need. Plus, the pool is open for 24 hours 😱👌👍

10

Cristinna

Aug 5, 2024

·

Stayed 5 nights

The amenities here are great! Free laundry, a pool and a gym. The rooms are clean and spacious.

8

David

Apr 13, 2023

·

Stayed 1 night

Was fine. Some remodeling taking place.

2

Robert

Sep 11, 2023

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Stayed 4 nights

Property is under renovation, the common areas are dirty, my room was damp even with the ac running all day and night. When I returned to the hotel at 9 pm, my key card didn't work and had to wait 20 minutes for someone to show up at the front desk to fix it.

4

Kathleen

Aug 15, 2025

·

Stayed 1 night

Bed was fine- bed cover a bit dirty- medium-sized hole in the window curtain remains since my last stay (same room). For check-in, front desk staffing is usually lacking, no one there at all for at least 10 minutes in some cases. Side door of the building was hit-or-miss at my last stay. This time it was “completely broken” and had to be propped open to get back inside. Doesn’t work with room key any more.

10

Nancy

May 10, 2023

·

Stayed 3 nights

We stayed in a newly renovated room and it was lovely. Some issues with things that were unfinished yet, due to the renovations, but they quickly made them right.

10

JOY

May 7, 2025

·

Stayed 2 nights

Really liked the property. Hotel was in a good location.. next to plenty of eateries. Room was nice and spacious. No complaints. Staff was friendly and helpful as well. Parking was plentiful. I would definitely stay again!!

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Cleanliness

Cleanliness is inconsistent: some guests found rooms clean, but several reported poorly cleaned kitchens and bathrooms, dirty dishes, odors, and other lapses.

Related guest reviews

8

Linda

Jun 5, 2023

·

Stayed 2 nights

Property is undergoing a renovation. Room was definitely in need of work, but it was clean and the beds comfortable. The parking area and the back of the property have trailers for the renovation and are not really pleasant to look at and do take up parking spaces (although there are plenty around).

6

David

Dec 11, 2023

·

Stayed 1 night

Room was needing help. Room 213 the bathroom floor needs to be replaced. Food was left in the microwave from last person in the room. The dishes in the dishwasher were clean mixed with dirty dishes. Carpet was dirty and a screw found on the floor in the bedroom. This will be the last stay and any Candlewood suites.

8

Tammy

Jun 15, 2025

·

Stayed 1 night

The property was nice and pretty clean. When I booked the room, the photo and details showed a sofa bed, I called the property to verify a sofa bed would be in the room, and was told yes. It was to be a room with two queen beds and a sofa bed. We arrived, there were two queen beds, no sofa, and obviously no sofa bed. All in all, it was a decent stay, and I would stay again. Hopefully next time I receive the correct information.

4

William

Aug 24, 2025

·

Stayed 2 nights

Smelly, dirty, hair everywhere, AC doesn’t function properly, had to downgrade to another available room just for a cleaner non smelly room with no refund because prepaid with Expedia

8

Diane

Oct 27, 2025

·

Stayed 3 nights

Could not figure out the stove top. Dirty dishes in dishwasher. I cleaned then! Hair dryer did not work and there was no safe in the room as stated on website

10

Desirae

Mar 21, 2025

·

Stayed 1 night

Very clean, professional loved the room overall

10

Stacy

Jul 15, 2025

·

Stayed 1 night

We were just in town for a softball tournament so we just needed a place to sleep. Very comfortable and clean room. The front desk clerk was a delight!

4

Kathleen

Aug 15, 2025

·

Stayed 1 night

Bed was fine- bed cover a bit dirty- medium-sized hole in the window curtain remains since my last stay (same room). For check-in, front desk staffing is usually lacking, no one there at all for at least 10 minutes in some cases. Side door of the building was hit-or-miss at my last stay. This time it was “completely broken” and had to be propped open to get back inside. Doesn’t work with room key any more.

4

Elizabeth

Jul 26, 2025

·

Stayed 1 night

Stayed here many times in past few years because it was renovated and we like the separate bedroom living room. This time we were put in a handicapped room that was smaller and meant for wheelchair access which made the bathroom uncomfortable. Room should have been for someone who needed it. Worst part about this stay is the filth of room and bathroom. Bedding wasn’t changed and kitchen had food stuck everywhere in it and fridge and freezer had huge spills never cleaned. Floor had spills old food and hair everywhere and we had to scrub it ourselves. Toilet had feces all around rim. Also kitchen shelves empty of all accessories that are supposed to come with it.

4

Sherri

Apr 26, 2025

·

Stayed 1 night

Housekeeping needs to step up. 1st room smelled like a spicey restaurant that lingered in an unpleasant way. 2nd room was average with a smell that covered up the spicey stink. Front desk was LOVELY!

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Rooms

Many guests like the spacious suites, full kitchens, and comfortable beds. Others report maintenance or comfort issues such as broken curtains or TVs, plumbing quirks, damp rooms, unfinished renovation items, occasional noise, and missing promised features like a sofa bed.

Related guest reviews

8

Richard

Sep 21, 2025

·

Stayed 5 nights

Couldn’t ask for a more convenient location. Walk to many restaurants! Hotel was nice. Gym was good. No food included but you have a full kitchen and fridge. So as long as you know that, it’s a great place!

10

Phyllis

Oct 20, 2024

·

Stayed 1 night

Stayed here many times and always get the one bedroom king. We love the space it gives and the full kitchen is great. The front desk girls this stay were absolutely wonderful from check in to assisting us with water and snacks.

4

Chad

Apr 27, 2025

·

Stayed 1 night

Very poor experience!! Check in was smooth but room was bad! Curtain was broken and was originally told to "throw a blanket over the window" to get privacy. Turns out the blackout curtain is behind the sheer curtain and manager said "the staff didnt know to look back there" TV was factory reset and unable to be used! Was switched to another room. This room reeked of cigarette,body odor, and weed. Here again this TV didnt work. Front desk staff was very helpfull and obviously streesed because of housekeeping and management issues. Do not recommend any time soon!

10

Larry

Apr 28, 2024

·

Stayed 1 night

We would definitely repeat and search out other locations in our travels. The beds and room size were excellent. The mini kitchen was a nice addition.

8

Tammy

Jun 15, 2025

·

Stayed 1 night

The property was nice and pretty clean. When I booked the room, the photo and details showed a sofa bed, I called the property to verify a sofa bed would be in the room, and was told yes. It was to be a room with two queen beds and a sofa bed. We arrived, there were two queen beds, no sofa, and obviously no sofa bed. All in all, it was a decent stay, and I would stay again. Hopefully next time I receive the correct information.

2

Robert

Sep 11, 2023

·

Stayed 4 nights

Property is under renovation, the common areas are dirty, my room was damp even with the ac running all day and night. When I returned to the hotel at 9 pm, my key card didn't work and had to wait 20 minutes for someone to show up at the front desk to fix it.

8

Karen

Jun 20, 2022

·

Stayed 2 nights

Comfortable room. Lots of space with full size fridge.

10

Stacy

Jul 15, 2025

·

Stayed 1 night

We were just in town for a softball tournament so we just needed a place to sleep. Very comfortable and clean room. The front desk clerk was a delight!

8

Joseph

Sep 22, 2025

·

Stayed 2 nights

Room was fine. The bed was clean and comfortable. The kitchen needs the disposal unit replaced. The bathroom toilet needs the flapper replaced. The toilet kept burping all night long.

10

Nancy

May 10, 2023

·

Stayed 3 nights

We stayed in a newly renovated room and it was lovely. Some issues with things that were unfinished yet, due to the renovations, but they quickly made them right.

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Service

Staff are frequently described as friendly and helpful with smooth check-ins. However, some guests experienced front-desk absences, room-type downgrades or cancellations without notice or compensation, and difficulty resolving errors or refunds.

Related guest reviews

10

Phyllis

Oct 20, 2024

·

Stayed 1 night

Stayed here many times and always get the one bedroom king. We love the space it gives and the full kitchen is great. The front desk girls this stay were absolutely wonderful from check in to assisting us with water and snacks.

2

John

Sep 2, 2025

·

Stayed 4 nights

We made a mistake on the website, for the original order, and attempted to cancel the stay, but the hotel not only refused to cancel but charged the card anyway and would not refund the stay. I won't use Expedia again because of this, and will continue to give that particular hotel the worst reviews I can.

4

Robyn

Oct 10, 2022

·

Stayed 2 nights

I have nothing to say about this stay. Got to hotel and my reservation was cancelled due to overbooking. No one called or emailed me about the problem

10

Carlise

Sep 24, 2025

·

Stayed 1 night

Very kind staff and quick check in process

2

Andrew

Jun 29, 2022

·

Stayed 3 nights

Reserved a suite a month in advance. When I got there, the one woman on duty wasn't very personable or friendly. They gave our suite away saying that an extended stay person had taken it and tried just swapping it out for a regular room with double beds without any kind of price adjustment or compensation. We left because the woman refused to do anything to make up for the error. This is pretty sad as we've stayed there several times without an issue and normally really like staying there.

10

Stacy

Jul 15, 2025

·

Stayed 1 night

We were just in town for a softball tournament so we just needed a place to sleep. Very comfortable and clean room. The front desk clerk was a delight!

10

Tynette

Jul 6, 2025

·

Stayed 1 night

The room was great, staff was excellent

4

Kathleen

Aug 15, 2025

·

Stayed 1 night

Bed was fine- bed cover a bit dirty- medium-sized hole in the window curtain remains since my last stay (same room). For check-in, front desk staffing is usually lacking, no one there at all for at least 10 minutes in some cases. Side door of the building was hit-or-miss at my last stay. This time it was “completely broken” and had to be propped open to get back inside. Doesn’t work with room key any more.

6

Robert

Jun 13, 2024

·

Stayed 3 nights

I had paid for the 1 bedroom king suit but when I got there they gave me a standard 2 queen bed room which is cheaper but was not reimbursed any money for my room being downgraded. There was no notification my room would be changed either.

10

steve

Mar 23, 2023

·

Stayed 1 night

Check in staff was awesome

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AI-generated summary based on recent guest reviews

Location

Consistently praised as convenient and walkable, close to numerous restaurants, and with easy access to I-81; several guests felt the area was safe.

Related guest reviews

8

Richard

Sep 21, 2025

·

Stayed 5 nights

Couldn’t ask for a more convenient location. Walk to many restaurants! Hotel was nice. Gym was good. No food included but you have a full kitchen and fridge. So as long as you know that, it’s a great place!

10

Kenneth

Jul 27, 2025

·

Stayed 1 night

Nice staff. Location is very convenient. A lot of surrounding restaurants and establishments

10

Susan

Jun 30, 2025

·

Stayed 2 nights

The staff was wonderful, and helped our extended stay while moving very comfortable. A clean, safe, and walkable area. Our puppy 🐶 was welcome. Good choice of restaurants in walking distance.

8

Leana

May 24, 2025

·

Stayed 1 night

Clean, quiet, and convenient location.

10

Steven

Aug 28, 2025

·

Stayed 1 night

Liked the location

10

Scott

Dec 24, 2022

·

Stayed 1 night

Comfortable, convenient, clean.. great food within walking distance!

10

debra s

Dec 20, 2024

·

Stayed 1 night

Easy on and off 81

10

JOY

May 7, 2025

·

Stayed 2 nights

Really liked the property. Hotel was in a good location.. next to plenty of eateries. Room was nice and spacious. No complaints. Staff was friendly and helpful as well. Parking was plentiful. I would definitely stay again!!

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Dining

Breakfast is not included and no on-site dining is noted; guests use in-room kitchens or eat at nearby restaurants.

Related guest reviews

8

Richard

Sep 21, 2025

·

Stayed 5 nights

Couldn’t ask for a more convenient location. Walk to many restaurants! Hotel was nice. Gym was good. No food included but you have a full kitchen and fridge. So as long as you know that, it’s a great place!

6

Glenn

Jul 9, 2023

·

Stayed 2 nights

I was not informed that this property was under renovation.. So I was surprised when we arrived… When I booked, I thought breakfast was included, but was advised it wasn’t… Booked a king bed, but was given a queen… No shower curtain in our bathroom… backsplash was unfinished and coffee pot was mismatched and didn’t function… slightly annoyed after paying $250 a night for 2 nights…

6

Nicole

Dec 31, 2022

·

Stayed 19,353 nights

The front desk staff was never around or they were sitting on the sofa watching the TV in the lobby. This was very hard when we wanted something. The rooms were clean, we we're there for a while so we just didn't find it necessary to use the cleaning service everyday. The only thing I wish the hotel had was a free breakfast in the morning like most hotels.

10

Scott

Dec 24, 2022

·

Stayed 1 night

Comfortable, convenient, clean.. great food within walking distance!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $126	17 $179	18 $211	19 $207
20 $107	21 $143	22 $155	23 $190	24 $198	25 $226	26 $176
27 $94	28 $131	29 $136	30 $110

Su	Mo	Tu	We	Th	Fr	Sa
				1 $105	2 $114	3 $103
4 $85	5 $110	6 $121	7 $106	8 $102	9 $121	10 $136
11 $85	12 $109	13 $113	14 $123	15 $131	16 $169	17 $139
18 $108	19 $119	20 $124	21 $130	22 $109	23 $140	24 $132
25	26 $101	27 $105	28 $128	29 $107	30 $123	31 $134

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About this property

Location

Room options

Studio Suite, 1 Queen Bed, Mobility Accessible

Studio Suite, 1 Queen Bed

Suite, 1 Bedroom (1 Queen & 1 Sofa Bed)

Studio Suite, 1 Queen Bed, Accessible (Communications)

Studio Suite

Suite, 1 Bedroom, Accessible (Communication)

Suite, 1 Bedroom

Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds, Accessible (Communications)

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Candlewood Suites Chambersburg by IHG

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