Hotel&Resort Yamanouchi Hills

Location is incredible, especially if traveling by train/bus. The hotel is 2 minute walk from station. There is a Lawson's very nearby as well. The staff is very nice, and the hotel was very quiet. They have free drinks, snacks daily in the lounge. I mistakenly mixed up our checkout date and didn't realize until after we were supposed to have checked out. The staff was VERY understanding and they allowed us to book an additional night at the same rate we already had. I would definitely stay here again.

The receptionist is good & courteous, yet the room and amenities are old & poorly upkept, they also need to put a mobile heater in the room to keep it warm. There is a big lounge area with various drink & snack which is convenient but breakfast has to be booked 2 days in advance which is not mentioned in the booking page.

While I was there, only one member of staff was manning the front desk as well undertaking other responsibilities around the hotel, but a phone was left at the front desk so you could call when you needed assistance. The accommodations were clean and comfortable and enjoyed the retro-feel. The free drinks and snacks in the lounge area were a nice touch and I loved the outdoor Onsen.

Room was good size and bed was comfortable. Hotel is close to Yudanaka station and shops. Enjoyed my stay.

Great spot with nice views. Free drinks and snacks. Has a Onsen built into the hotel.