Suminoyu
US$259
/ night
Avg. for October
Prices for Suminoyu
Select dates to see prices and availability
US$259
/ night
Avg. for October
Monthly average prices
Nightly prices at Suminoyu average US$162 in the cheapest month (July) and US$1,040 in the most expensive month (June), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$292 |
| February | US$279 |
| March | US$266 |
| April | US$223 |
| May | US$230 |
| June | US$1,040 |
| July | US$162 |
| August | US$194 |
| September | US$197 |
| October | US$259 |
| November | US$278 |
| December | US$286 |
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Oct · US$259
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Most expensive: June (~US$1,040)
Cheapest: July (~US$162)
About this property
Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available.The ryokan offers complimentary parking for guests wh...
Location
Yamanouchi is home to Ryokan Suminoyu. Shibu and Yudanaka Hot Spring are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Joshin'etsu-kogen National Park and Mount Yokote. Don't miss out on a visit to Jigokudani Monkey Park. Spend some time exploring the area's activities, including skiing.
Parking
Family room
Hiking
Luggage storage
Designated smoking area
Vending machines
Room options
5
Japanese-Style Room
Room details
4× Futon Beds
Sleeps 4
142 ft²
Air ConditioningHeatingShared Bathroom
4
Superior Twin Room
Room details
2 Single Beds
and 2 Futon Beds
Sleeps 4
301 ft²
Air ConditioningHeatingShared Bathroom
4
Deluxe Twin Room
Room details
2 Single Beds
and 2 Futon Beds
Sleeps 4
355 ft²
Air ConditioningHeatingShared Bathroom
5
Quadruple Room with Shower
Room details
4× Futon Beds
Sleeps 4
196 ft²
Air ConditioningHeatingRefrigerator
5
Japanese-Style Room Included
Room details
4× Futon Beds
Sleeps 4
142 ft²
Air ConditioningHeatingShared Bathroom
5
Japanese-Style Room
Room details
4× Futon Beds
Sleeps 4
142 ft²
Air ConditioningHeatingShared Bathroom
Guest reviews of Suminoyu
9.2
Superb
Based on 354 verified reviews
Who stays here?
Couple
42%
Family
40%
Group
16%
What guests think
AI-generated summary based on recent guest reviews
Across reviews, Suminoyu stands out for refined kaiseki dinners and generous breakfasts, clean and comfortable spaces, and relaxing onsen facilities, with occasional notes about an aging building and futon firmness or room size not suiting everyone.
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What guests think
Across reviews, Suminoyu stands out for refined kaiseki dinners and generous breakfasts, clean and comfortable spaces, and relaxing onsen facilities, with occasional notes about an aging building and futon firmness or room size not suiting everyone.
Many highlight its convenient setting in Shibu Onsen for strolling the bath district and visiting the Snow Monkey Park. Service is frequently praised, including station pickups, timely shuttles to the park, and clear guidance for the local bath circuit, while one review warns check-in is not available after 10 p.m. Expect a traditional, well-run ryokan experience with attentive hospitality.
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AI-generated summary based on recent guest reviews
Facilities
On-site rooftop and indoor/outdoor onsens are a highlight, with pleasant views. Many guests used the key for the nine-bath Shibu Onsen circuit.
Related guest reviews
10
Adam
24 Dec 2024
·
Stayed 1 night
Fantastic ryokan within Shibu Onsen - the rooftop spring are so nice that we barely felt the need to leave the town, and the food and service was amazing
Fantastic ryokan within Shibu Onsen - the rooftop spring are so nice that we barely felt the need to leave the town, and the food and service was amazing
10
Sami
25 Feb 2025
·
Stayed 1 night
Excellent service. Delicious meals at the Ryokan and they catered to my dietary needs! They made me delicious vegan and gluten-free dinner and breakfast. I loved the bathhouse as well.
Excellent service. Delicious meals at the Ryokan and they catered to my dietary needs! They made me delicious vegan and gluten-free dinner and breakfast. I loved the bathhouse as well.
10
Boon Kiat
22 Jan 2024
·
Stayed 1 night
the stay was very nice, very nice lady boss and very friendly, The room was large and extremely cozy and warm for ryokan stay. breakfast and dinner we have was so good. just love it. They supplied us with the key for the 9 public onsens and all the instructions. We also had all the necessary items for the onsen trips including warm jackets for going out. The onsen at the hotel is indoor and outdoor with an amazing view outdoors.
the stay was very nice, very nice lady boss and very friendly, The room was large and extremely cozy and warm for ryokan stay. breakfast and dinner we have was so good. just love it. They supplied us with the key for the 9 public onsens and all the instructions. We also had all the necessary items for the onsen trips including warm jackets for going out. The onsen at the hotel is indoor and outdoor with an amazing view outdoors.
10
matt
15 Apr 2023
·
Stayed 1 night
Lovely small hotel. Very clean, great service. Great onsen on top floor. Traditional Japanese dinner was excellent.
Lovely small hotel. Very clean, great service. Great onsen on top floor. Traditional Japanese dinner was excellent.
10
マコト
13 May 2024
·
Stayed 1 night
九つの湯巡りがとても楽しかった。
九つの湯巡りがとても楽しかった。
10
Karen
1 Mar 2025
·
Stayed 1 night
Great service, from check in to check out. Amenities available were great & dinning room staff were very friendly & explained all the dishes. Onsen was fabulous
Great service, from check in to check out. Amenities available were great & dinning room staff were very friendly & explained all the dishes. Onsen was fabulous
10
Virginia
22 Feb 2025
·
Stayed 2 nights
We had a wonderful two night stay here, one in a traditional Japanese room and one in a modern Japanese room. The staff did everything to make us welcome; they are super friendly and helpful. You have everything you need for a stay in an onsen town. The kaiseki dinner was delicious - served in a dining room not in the room, and breakfast wonderful too. The roof level onsen is clean and tidy and has great views from the outside pools - the men's more so as the women's have a bamboo discretion fence. But you can see over it. Collected and dropped at Yudanaka station to meet our trains Heartily recommend.
We had a wonderful two night stay here, one in a traditional Japanese room and one in a modern Japanese room. The staff did everything to make us welcome; they are super friendly and helpful. You have everything you need for a stay in an onsen town. The kaiseki dinner was delicious - served in a dining room not in the room, and breakfast wonderful too. The roof level onsen is clean and tidy and has great views from the outside pools - the men's more so as the women's have a bamboo discretion fence. But you can see over it. Collected and dropped at Yudanaka station to meet our trains Heartily recommend.
10
Lynn
15 Feb 2024
·
Stayed 2 nights
Judanaka station transfers were so very convenient for us as well as the transfers to Snow Monkey Park. The staff were incredibly patient and helpful even though we did not speak Japanese. The food served was really incredible. Even the kids meal was very thoughtfully planned and tasty. Location was perfect, it was so close to the shrine and a tiny play area with snow for kids was right next door. They also had a foot bath and next to an area with foot baths. The onsen on site was very nice especially the outdoor one. Not crowded at all. We had everything we needed, even great espresso at the front desk. We loved our stay.
Judanaka station transfers were so very convenient for us as well as the transfers to Snow Monkey Park. The staff were incredibly patient and helpful even though we did not speak Japanese. The food served was really incredible. Even the kids meal was very thoughtfully planned and tasty. Location was perfect, it was so close to the shrine and a tiny play area with snow for kids was right next door. They also had a foot bath and next to an area with foot baths. The onsen on site was very nice especially the outdoor one. Not crowded at all. We had everything we needed, even great espresso at the front desk. We loved our stay.
10
Joanne
29 Mar 2024
·
Stayed 2 nights
A lovely traditional Ryokan. The staff were lovely and welcoming and went out of their way to make our stay memorable. They offer free collection and delivery to the train station and drop off to the snow monkey resort. The food is beautifully presented and very traditional. They also have a lovely onsen to enjoy.
A lovely traditional Ryokan. The staff were lovely and welcoming and went out of their way to make our stay memorable. They offer free collection and delivery to the train station and drop off to the snow monkey resort. The food is beautifully presented and very traditional. They also have a lovely onsen to enjoy.
10
Karen
8 Apr 2025
·
Stayed 2 nights
Thoroughly enjoyed my stay. From the pickup at the station to the drop off at the Snow Monkey Park, to the “key” to the local Onsen circuit…this was a welcome reprieve from the crazy pace of Tokyo and Kyoto. Everyone was so friendly and helpful, dinner and breakfast meals were all amazing and the rooms and facilities were clean and comfortable. I would go back in a heartbeat. And to top it all off, I accidentally left my shampoo and conditioner and before I’d realized it, they drove it over to me and gave it to me in the train before it departed, going way above expectations!
Thoroughly enjoyed my stay. From the pickup at the station to the drop off at the Snow Monkey Park, to the “key” to the local Onsen circuit…this was a welcome reprieve from the crazy pace of Tokyo and Kyoto. Everyone was so friendly and helpful, dinner and breakfast meals were all amazing and the rooms and facilities were clean and comfortable. I would go back in a heartbeat. And to top it all off, I accidentally left my shampoo and conditioner and before I’d realized it, they drove it over to me and gave it to me in the train before it departed, going way above expectations!
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AI-generated summary based on recent guest reviews
Cleanliness
Reviews commonly describe the property as clean and well maintained, including the roof onsen. A few mention that parts of the building show their age.
Related guest reviews
10
Carlos
19 Apr 2023
·
Stayed 1 night
Lovely ryokan experience at a reasonable price! Felt like a new property, with great rooms, food, and hospitality for our entire stay. Highly recommended for your first time staying at a ryokan, especially in an onsen village
Lovely ryokan experience at a reasonable price! Felt like a new property, with great rooms, food, and hospitality for our entire stay. Highly recommended for your first time staying at a ryokan, especially in an onsen village
10
Takashi
27 May 2023
·
Stayed 1 night
施設自体は新しくはないですが、ホテルスタッフの方の気遣いが良かったです。宿泊費が安くても工夫された食事が提供されて、量も種類も充分で満足できました。
施設自体は新しくはないですが、ホテルスタッフの方の気遣いが良かったです。宿泊費が安くても工夫された食事が提供されて、量も種類も充分で満足できました。
10
Kia Hung
15 Jan 2024
·
Stayed 1 night
Definitely the best decision to change our booking (for 03 families) to Suminoyu Ryokan as the overall stay was a superb one right from the start. It was also a 2nd time stay in this ryokan for one of us. Lady proprietor greeted us warmly outside the ryokan after we had parked our cars and her team immediately sprang into action welcoming and helping us with the bags and parking. It had snowed the night before so the roads were snowed in and iced and very cold. As we were heading into snow monkey park, lady boss was concerned with the ladies' footwear and gladly offered her personal snow boots to 2 of our female travellers. The rooms were clean, cosy and well maintained taking into account that the ryokan was fully booked. Dinner and breakfast were served in a room separated for each travelling party. Service were prompt and excellent especially from a lady staff ( Filipina) who is always obliging and smiley. The Onsen on the top floor was good and we enjoyed hot soaks daily with an awesome view of the mountain range. Check out was swift and the farewell experience from lady owner and her team was with the highest recognition to their guests. They stood and waited to bid goodbye out in the cold even when we gestured that we would take a while to get ready. Overall it was a great stay and the experience we had was exceptional from the team in Suminoyu Ryokan. Thank you Suminoyu Ryokan, we will sure to be back!
Definitely the best decision to change our booking (for 03 families) to Suminoyu Ryokan as the overall stay was a superb one right from the start. It was also a 2nd time stay in this ryokan for one of us. Lady proprietor greeted us warmly outside the ryokan after we had parked our cars and her team immediately sprang into action welcoming and helping us with the bags and parking. It had snowed the night before so the roads were snowed in and iced and very cold. As we were heading into snow monkey park, lady boss was concerned with the ladies' footwear and gladly offered her personal snow boots to 2 of our female travellers. The rooms were clean, cosy and well maintained taking into account that the ryokan was fully booked. Dinner and breakfast were served in a room separated for each travelling party. Service were prompt and excellent especially from a lady staff ( Filipina) who is always obliging and smiley. The Onsen on the top floor was good and we enjoyed hot soaks daily with an awesome view of the mountain range. Check out was swift and the farewell experience from lady owner and her team was with the highest recognition to their guests. They stood and waited to bid goodbye out in the cold even when we gestured that we would take a while to get ready. Overall it was a great stay and the experience we had was exceptional from the team in Suminoyu Ryokan. Thank you Suminoyu Ryokan, we will sure to be back!
10
Ward
30 Jan 2024
·
Stayed 3 nights
The place shows it’s age a little but the hospitality is first rate
The place shows it’s age a little but the hospitality is first rate
10
Lisa
17 Jul 2025
·
Stayed 1 night
Loved our experience. Only issue was the bed was not enough mattress for us but maybe others would not take issue. Other than that everything was a 10/10. Food was unique and delicious, service excellent, clean and of course the Onsen’s we so fun. Beautiful little town.
Loved our experience. Only issue was the bed was not enough mattress for us but maybe others would not take issue. Other than that everything was a 10/10. Food was unique and delicious, service excellent, clean and of course the Onsen’s we so fun. Beautiful little town.
10
matt
15 Apr 2023
·
Stayed 1 night
Lovely small hotel. Very clean, great service. Great onsen on top floor. Traditional Japanese dinner was excellent.
Lovely small hotel. Very clean, great service. Great onsen on top floor. Traditional Japanese dinner was excellent.
10
Virginia
22 Feb 2025
·
Stayed 2 nights
We had a wonderful two night stay here, one in a traditional Japanese room and one in a modern Japanese room. The staff did everything to make us welcome; they are super friendly and helpful. You have everything you need for a stay in an onsen town. The kaiseki dinner was delicious - served in a dining room not in the room, and breakfast wonderful too. The roof level onsen is clean and tidy and has great views from the outside pools - the men's more so as the women's have a bamboo discretion fence. But you can see over it. Collected and dropped at Yudanaka station to meet our trains Heartily recommend.
We had a wonderful two night stay here, one in a traditional Japanese room and one in a modern Japanese room. The staff did everything to make us welcome; they are super friendly and helpful. You have everything you need for a stay in an onsen town. The kaiseki dinner was delicious - served in a dining room not in the room, and breakfast wonderful too. The roof level onsen is clean and tidy and has great views from the outside pools - the men's more so as the women's have a bamboo discretion fence. But you can see over it. Collected and dropped at Yudanaka station to meet our trains Heartily recommend.
10
Suzanne
8 May 2025
·
Stayed 2 nights
Ryokan Suminoyu was absolutely wonderful. We had a traditional Japanese room with two twin futons. The bathroom and shower were modern and lovely. The staff spoke English and were very gracious about our attempts to speak Japanese. The location is perfect; tucked on a quaint street in the heart of Shibu Onsen. We were picked up from the Yudanaka Station by the staff who monitored our train arrival time and were there to retrieve us when we arrived. There were also two very convenient morning shuttles to the Snow Monkey park. The walk back was down hill and only took 25 minutes. There were cabs there if you needed one. We were absolutely delighted with our Kaiseki style dinners and breakfasts. They were prepared and served beautifully and the wait staff were very gracious in explaining the various dishes and in what order to eat them. I cannot praise Ryokan Suminoyu enough. Thank you to the staff for making our first Ryokan and Onsen experience one we will never forget.
Ryokan Suminoyu was absolutely wonderful. We had a traditional Japanese room with two twin futons. The bathroom and shower were modern and lovely. The staff spoke English and were very gracious about our attempts to speak Japanese. The location is perfect; tucked on a quaint street in the heart of Shibu Onsen. We were picked up from the Yudanaka Station by the staff who monitored our train arrival time and were there to retrieve us when we arrived. There were also two very convenient morning shuttles to the Snow Monkey park. The walk back was down hill and only took 25 minutes. There were cabs there if you needed one. We were absolutely delighted with our Kaiseki style dinners and breakfasts. They were prepared and served beautifully and the wait staff were very gracious in explaining the various dishes and in what order to eat them. I cannot praise Ryokan Suminoyu enough. Thank you to the staff for making our first Ryokan and Onsen experience one we will never forget.
8
???
12 Jun 2025
·
Stayed 1 night
建物は古そうですが、飾り付けが良い。 食事が美味しかった。 外湯の企画は大変楽しめた。
建物は古そうですが、飾り付けが良い。 食事が美味しかった。 外湯の企画は大変楽しめた。
10
Karen
8 Apr 2025
·
Stayed 2 nights
Thoroughly enjoyed my stay. From the pickup at the station to the drop off at the Snow Monkey Park, to the “key” to the local Onsen circuit…this was a welcome reprieve from the crazy pace of Tokyo and Kyoto. Everyone was so friendly and helpful, dinner and breakfast meals were all amazing and the rooms and facilities were clean and comfortable. I would go back in a heartbeat. And to top it all off, I accidentally left my shampoo and conditioner and before I’d realized it, they drove it over to me and gave it to me in the train before it departed, going way above expectations!
Thoroughly enjoyed my stay. From the pickup at the station to the drop off at the Snow Monkey Park, to the “key” to the local Onsen circuit…this was a welcome reprieve from the crazy pace of Tokyo and Kyoto. Everyone was so friendly and helpful, dinner and breakfast meals were all amazing and the rooms and facilities were clean and comfortable. I would go back in a heartbeat. And to top it all off, I accidentally left my shampoo and conditioner and before I’d realized it, they drove it over to me and gave it to me in the train before it departed, going way above expectations!
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AI-generated summary based on recent guest reviews
Rooms
Rooms range from traditional tatami setups with futons to more modern Japanese options; several guests found them comfortable, though some noted smaller sizes or firm bedding.
Related guest reviews
10
Lorenzo
1 Mar 2024
·
Stayed 2 nights
A really special place. Amazing room, onsen and food. The service was absolutely amazing. We had the most special time.
A really special place. Amazing room, onsen and food. The service was absolutely amazing. We had the most special time.
10
Carlos
19 Apr 2023
·
Stayed 1 night
Lovely ryokan experience at a reasonable price! Felt like a new property, with great rooms, food, and hospitality for our entire stay. Highly recommended for your first time staying at a ryokan, especially in an onsen village
Lovely ryokan experience at a reasonable price! Felt like a new property, with great rooms, food, and hospitality for our entire stay. Highly recommended for your first time staying at a ryokan, especially in an onsen village
10
Boon Kiat
22 Jan 2024
·
Stayed 1 night
the stay was very nice, very nice lady boss and very friendly, The room was large and extremely cozy and warm for ryokan stay. breakfast and dinner we have was so good. just love it. They supplied us with the key for the 9 public onsens and all the instructions. We also had all the necessary items for the onsen trips including warm jackets for going out. The onsen at the hotel is indoor and outdoor with an amazing view outdoors.
the stay was very nice, very nice lady boss and very friendly, The room was large and extremely cozy and warm for ryokan stay. breakfast and dinner we have was so good. just love it. They supplied us with the key for the 9 public onsens and all the instructions. We also had all the necessary items for the onsen trips including warm jackets for going out. The onsen at the hotel is indoor and outdoor with an amazing view outdoors.
10
Ward
30 Jan 2024
·
Stayed 3 nights
The place shows it’s age a little but the hospitality is first rate
The place shows it’s age a little but the hospitality is first rate
10
Lisa
17 Jul 2025
·
Stayed 1 night
Loved our experience. Only issue was the bed was not enough mattress for us but maybe others would not take issue. Other than that everything was a 10/10. Food was unique and delicious, service excellent, clean and of course the Onsen’s we so fun. Beautiful little town.
Loved our experience. Only issue was the bed was not enough mattress for us but maybe others would not take issue. Other than that everything was a 10/10. Food was unique and delicious, service excellent, clean and of course the Onsen’s we so fun. Beautiful little town.
10
Betty
6 Apr 2023
·
Stayed 1 night
My room was lovely and comfortable, the staff was very pleasant, friendly and helpful. The superb dinner and breakfast were really memorable and a highlight of my trip!
My room was lovely and comfortable, the staff was very pleasant, friendly and helpful. The superb dinner and breakfast were really memorable and a highlight of my trip!
10
桐人
23 Apr 2022
·
Stayed 1 night
宿泊した部屋は狭さを感じましたが、その不満を打ち消すほどスタッフの方々の対応が素晴らしく良かったです。
宿泊した部屋は狭さを感じましたが、その不満を打ち消すほどスタッフの方々の対応が素晴らしく良かったです。
10
Virginia
22 Feb 2025
·
Stayed 2 nights
We had a wonderful two night stay here, one in a traditional Japanese room and one in a modern Japanese room. The staff did everything to make us welcome; they are super friendly and helpful. You have everything you need for a stay in an onsen town. The kaiseki dinner was delicious - served in a dining room not in the room, and breakfast wonderful too. The roof level onsen is clean and tidy and has great views from the outside pools - the men's more so as the women's have a bamboo discretion fence. But you can see over it. Collected and dropped at Yudanaka station to meet our trains Heartily recommend.
We had a wonderful two night stay here, one in a traditional Japanese room and one in a modern Japanese room. The staff did everything to make us welcome; they are super friendly and helpful. You have everything you need for a stay in an onsen town. The kaiseki dinner was delicious - served in a dining room not in the room, and breakfast wonderful too. The roof level onsen is clean and tidy and has great views from the outside pools - the men's more so as the women's have a bamboo discretion fence. But you can see over it. Collected and dropped at Yudanaka station to meet our trains Heartily recommend.
10
Suzanne
8 May 2025
·
Stayed 2 nights
Ryokan Suminoyu was absolutely wonderful. We had a traditional Japanese room with two twin futons. The bathroom and shower were modern and lovely. The staff spoke English and were very gracious about our attempts to speak Japanese. The location is perfect; tucked on a quaint street in the heart of Shibu Onsen. We were picked up from the Yudanaka Station by the staff who monitored our train arrival time and were there to retrieve us when we arrived. There were also two very convenient morning shuttles to the Snow Monkey park. The walk back was down hill and only took 25 minutes. There were cabs there if you needed one. We were absolutely delighted with our Kaiseki style dinners and breakfasts. They were prepared and served beautifully and the wait staff were very gracious in explaining the various dishes and in what order to eat them. I cannot praise Ryokan Suminoyu enough. Thank you to the staff for making our first Ryokan and Onsen experience one we will never forget.
Ryokan Suminoyu was absolutely wonderful. We had a traditional Japanese room with two twin futons. The bathroom and shower were modern and lovely. The staff spoke English and were very gracious about our attempts to speak Japanese. The location is perfect; tucked on a quaint street in the heart of Shibu Onsen. We were picked up from the Yudanaka Station by the staff who monitored our train arrival time and were there to retrieve us when we arrived. There were also two very convenient morning shuttles to the Snow Monkey park. The walk back was down hill and only took 25 minutes. There were cabs there if you needed one. We were absolutely delighted with our Kaiseki style dinners and breakfasts. They were prepared and served beautifully and the wait staff were very gracious in explaining the various dishes and in what order to eat them. I cannot praise Ryokan Suminoyu enough. Thank you to the staff for making our first Ryokan and Onsen experience one we will never forget.
10
Karen
8 Apr 2025
·
Stayed 2 nights
Thoroughly enjoyed my stay. From the pickup at the station to the drop off at the Snow Monkey Park, to the “key” to the local Onsen circuit…this was a welcome reprieve from the crazy pace of Tokyo and Kyoto. Everyone was so friendly and helpful, dinner and breakfast meals were all amazing and the rooms and facilities were clean and comfortable. I would go back in a heartbeat. And to top it all off, I accidentally left my shampoo and conditioner and before I’d realized it, they drove it over to me and gave it to me in the train before it departed, going way above expectations!
Thoroughly enjoyed my stay. From the pickup at the station to the drop off at the Snow Monkey Park, to the “key” to the local Onsen circuit…this was a welcome reprieve from the crazy pace of Tokyo and Kyoto. Everyone was so friendly and helpful, dinner and breakfast meals were all amazing and the rooms and facilities were clean and comfortable. I would go back in a heartbeat. And to top it all off, I accidentally left my shampoo and conditioner and before I’d realized it, they drove it over to me and gave it to me in the train before it departed, going way above expectations!
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AI-generated summary based on recent guest reviews
Service
Service is consistently described as warm and proactive, with station pickups, Snow Monkey Park shuttles, helpful explanations of meals, and thoughtful assistance like early breakfasts or loaned items. One review reports check-in is unavailable after 10 p.m.
Related guest reviews
10
Brad
13 Jul 2025
·
Stayed 2 nights
Nicer Ryokan for the area. Obvious reason to stay is to visit the Shibu Onsen facilities and the Snow Monkey Park and this is a great option for those activities. Pretty close to the Shiga Kogen resort. Check the Map before booking as it is not in Nagano despite the address. Diner and breakfast with Half board was very good and staff were friendly and helpful. Free shuttles were a bonus.
Nicer Ryokan for the area. Obvious reason to stay is to visit the Shibu Onsen facilities and the Snow Monkey Park and this is a great option for those activities. Pretty close to the Shiga Kogen resort. Check the Map before booking as it is not in Nagano despite the address. Diner and breakfast with Half board was very good and staff were friendly and helpful. Free shuttles were a bonus.
10
John
6 Apr 2025
·
Stayed 1 night
For an authentic Japanese experience this is the place to go. Staff wonderfully helpful, picked us up from the Monkey Park when we arrived, also put on an early breakfast for us as well as early transport to the railway station.
For an authentic Japanese experience this is the place to go. Staff wonderfully helpful, picked us up from the Monkey Park when we arrived, also put on an early breakfast for us as well as early transport to the railway station.
2
Miroslav
1 Aug 2025
·
Stayed 1 night
We lost a money 100% for the reason, that no one was able to make check in after 10 p.m. We must to find and pay another hotel :-((((((
We lost a money 100% for the reason, that no one was able to make check in after 10 p.m. We must to find and pay another hotel :-((((((
10
Kia Hung
15 Jan 2024
·
Stayed 1 night
Definitely the best decision to change our booking (for 03 families) to Suminoyu Ryokan as the overall stay was a superb one right from the start. It was also a 2nd time stay in this ryokan for one of us. Lady proprietor greeted us warmly outside the ryokan after we had parked our cars and her team immediately sprang into action welcoming and helping us with the bags and parking. It had snowed the night before so the roads were snowed in and iced and very cold. As we were heading into snow monkey park, lady boss was concerned with the ladies' footwear and gladly offered her personal snow boots to 2 of our female travellers. The rooms were clean, cosy and well maintained taking into account that the ryokan was fully booked. Dinner and breakfast were served in a room separated for each travelling party. Service were prompt and excellent especially from a lady staff ( Filipina) who is always obliging and smiley. The Onsen on the top floor was good and we enjoyed hot soaks daily with an awesome view of the mountain range. Check out was swift and the farewell experience from lady owner and her team was with the highest recognition to their guests. They stood and waited to bid goodbye out in the cold even when we gestured that we would take a while to get ready. Overall it was a great stay and the experience we had was exceptional from the team in Suminoyu Ryokan. Thank you Suminoyu Ryokan, we will sure to be back!
Definitely the best decision to change our booking (for 03 families) to Suminoyu Ryokan as the overall stay was a superb one right from the start. It was also a 2nd time stay in this ryokan for one of us. Lady proprietor greeted us warmly outside the ryokan after we had parked our cars and her team immediately sprang into action welcoming and helping us with the bags and parking. It had snowed the night before so the roads were snowed in and iced and very cold. As we were heading into snow monkey park, lady boss was concerned with the ladies' footwear and gladly offered her personal snow boots to 2 of our female travellers. The rooms were clean, cosy and well maintained taking into account that the ryokan was fully booked. Dinner and breakfast were served in a room separated for each travelling party. Service were prompt and excellent especially from a lady staff ( Filipina) who is always obliging and smiley. The Onsen on the top floor was good and we enjoyed hot soaks daily with an awesome view of the mountain range. Check out was swift and the farewell experience from lady owner and her team was with the highest recognition to their guests. They stood and waited to bid goodbye out in the cold even when we gestured that we would take a while to get ready. Overall it was a great stay and the experience we had was exceptional from the team in Suminoyu Ryokan. Thank you Suminoyu Ryokan, we will sure to be back!
10
ごう
2 Aug 2025
·
Stayed 1 night
スタッフ様の対応がとても良かったです。 あと食事すごく美味しかったです。 是非また泊まりたいです^_^
スタッフ様の対応がとても良かったです。 あと食事すごく美味しかったです。 是非また泊まりたいです^_^
10
Alan
31 Mar 2025
·
Stayed 1 night
The whole stay was a great experience. The staff were amazingly helpful. We needed to be picked up from the station and they came. I needed a PowerPoint adapter abd tgey were able to loan me one. We needed to get back to the station earlier than their set time abd tgey accommodated us. Well done guys, it was great.
The whole stay was a great experience. The staff were amazingly helpful. We needed to be picked up from the station and they came. I needed a PowerPoint adapter abd tgey were able to loan me one. We needed to get back to the station earlier than their set time abd tgey accommodated us. Well done guys, it was great.
10
Shufang
21 Nov 2024
·
Stayed 1 night
Unique dining, excellent service
Unique dining, excellent service
10
Suzanne
8 May 2025
·
Stayed 2 nights
Ryokan Suminoyu was absolutely wonderful. We had a traditional Japanese room with two twin futons. The bathroom and shower were modern and lovely. The staff spoke English and were very gracious about our attempts to speak Japanese. The location is perfect; tucked on a quaint street in the heart of Shibu Onsen. We were picked up from the Yudanaka Station by the staff who monitored our train arrival time and were there to retrieve us when we arrived. There were also two very convenient morning shuttles to the Snow Monkey park. The walk back was down hill and only took 25 minutes. There were cabs there if you needed one. We were absolutely delighted with our Kaiseki style dinners and breakfasts. They were prepared and served beautifully and the wait staff were very gracious in explaining the various dishes and in what order to eat them. I cannot praise Ryokan Suminoyu enough. Thank you to the staff for making our first Ryokan and Onsen experience one we will never forget.
Ryokan Suminoyu was absolutely wonderful. We had a traditional Japanese room with two twin futons. The bathroom and shower were modern and lovely. The staff spoke English and were very gracious about our attempts to speak Japanese. The location is perfect; tucked on a quaint street in the heart of Shibu Onsen. We were picked up from the Yudanaka Station by the staff who monitored our train arrival time and were there to retrieve us when we arrived. There were also two very convenient morning shuttles to the Snow Monkey park. The walk back was down hill and only took 25 minutes. There were cabs there if you needed one. We were absolutely delighted with our Kaiseki style dinners and breakfasts. They were prepared and served beautifully and the wait staff were very gracious in explaining the various dishes and in what order to eat them. I cannot praise Ryokan Suminoyu enough. Thank you to the staff for making our first Ryokan and Onsen experience one we will never forget.
10
Joanne
29 Mar 2024
·
Stayed 2 nights
A lovely traditional Ryokan. The staff were lovely and welcoming and went out of their way to make our stay memorable. They offer free collection and delivery to the train station and drop off to the snow monkey resort. The food is beautifully presented and very traditional. They also have a lovely onsen to enjoy.
A lovely traditional Ryokan. The staff were lovely and welcoming and went out of their way to make our stay memorable. They offer free collection and delivery to the train station and drop off to the snow monkey resort. The food is beautifully presented and very traditional. They also have a lovely onsen to enjoy.
10
Karen
8 Apr 2025
·
Stayed 2 nights
Thoroughly enjoyed my stay. From the pickup at the station to the drop off at the Snow Monkey Park, to the “key” to the local Onsen circuit…this was a welcome reprieve from the crazy pace of Tokyo and Kyoto. Everyone was so friendly and helpful, dinner and breakfast meals were all amazing and the rooms and facilities were clean and comfortable. I would go back in a heartbeat. And to top it all off, I accidentally left my shampoo and conditioner and before I’d realized it, they drove it over to me and gave it to me in the train before it departed, going way above expectations!
Thoroughly enjoyed my stay. From the pickup at the station to the drop off at the Snow Monkey Park, to the “key” to the local Onsen circuit…this was a welcome reprieve from the crazy pace of Tokyo and Kyoto. Everyone was so friendly and helpful, dinner and breakfast meals were all amazing and the rooms and facilities were clean and comfortable. I would go back in a heartbeat. And to top it all off, I accidentally left my shampoo and conditioner and before I’d realized it, they drove it over to me and gave it to me in the train before it departed, going way above expectations!
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AI-generated summary based on recent guest reviews
Location
Situated in Shibu Onsen, convenient for bath-hopping and the Snow Monkey Park, with most spots walkable in the compact town. One review also notes it is a good base for Shiga Kogen.
Related guest reviews
10
Adam
24 Dec 2024
·
Stayed 1 night
Fantastic ryokan within Shibu Onsen - the rooftop spring are so nice that we barely felt the need to leave the town, and the food and service was amazing
Fantastic ryokan within Shibu Onsen - the rooftop spring are so nice that we barely felt the need to leave the town, and the food and service was amazing
10
Leah
23 Mar 2023
·
Stayed 1 night
Really nice place. You get access to the 9 onsen nearby and the town is cute and quiet. Definitely opt in for meals, they are AMAZING.
Really nice place. You get access to the 9 onsen nearby and the town is cute and quiet. Definitely opt in for meals, they are AMAZING.
10
Brad
13 Jul 2025
·
Stayed 2 nights
Nicer Ryokan for the area. Obvious reason to stay is to visit the Shibu Onsen facilities and the Snow Monkey Park and this is a great option for those activities. Pretty close to the Shiga Kogen resort. Check the Map before booking as it is not in Nagano despite the address. Diner and breakfast with Half board was very good and staff were friendly and helpful. Free shuttles were a bonus.
Nicer Ryokan for the area. Obvious reason to stay is to visit the Shibu Onsen facilities and the Snow Monkey Park and this is a great option for those activities. Pretty close to the Shiga Kogen resort. Check the Map before booking as it is not in Nagano despite the address. Diner and breakfast with Half board was very good and staff were friendly and helpful. Free shuttles were a bonus.
10
Lisa
17 Jul 2025
·
Stayed 1 night
Loved our experience. Only issue was the bed was not enough mattress for us but maybe others would not take issue. Other than that everything was a 10/10. Food was unique and delicious, service excellent, clean and of course the Onsen’s we so fun. Beautiful little town.
Loved our experience. Only issue was the bed was not enough mattress for us but maybe others would not take issue. Other than that everything was a 10/10. Food was unique and delicious, service excellent, clean and of course the Onsen’s we so fun. Beautiful little town.
10
Herve
11 Jun 2025
·
Stayed 1 night
Riokan magnifique dans la ville des Onsen. Le parc des singes est a 10 mn L'accueil était trés professionnel le diner Kaiseki est trés raffiné et le petit déjeuner tout autant. Le séjour était mémorable
Riokan magnifique dans la ville des Onsen. Le parc des singes est a 10 mn L'accueil était trés professionnel le diner Kaiseki est trés raffiné et le petit déjeuner tout autant. Le séjour était mémorable
10
yoshie
30 Dec 2021
·
Stayed 1 night
渋温泉街の一番端にあります。とはいえ、小さな温泉街ですので、湯めぐりや有名な金具やにも歩いて5分以内です。 宿は、スタッフの方のサービスの距離感が良く、食事も工夫を凝らした地の物で美味しかったです。温泉がすごく気持ち良かったですです。 地獄谷野猿公苑の入口まで無料で送ってくださりました。猿はものすごく可愛かったです。
渋温泉街の一番端にあります。とはいえ、小さな温泉街ですので、湯めぐりや有名な金具やにも歩いて5分以内です。 宿は、スタッフの方のサービスの距離感が良く、食事も工夫を凝らした地の物で美味しかったです。温泉がすごく気持ち良かったですです。 地獄谷野猿公苑の入口まで無料で送ってくださりました。猿はものすごく可愛かったです。
10
Suzanne
8 May 2025
·
Stayed 2 nights
Ryokan Suminoyu was absolutely wonderful. We had a traditional Japanese room with two twin futons. The bathroom and shower were modern and lovely. The staff spoke English and were very gracious about our attempts to speak Japanese. The location is perfect; tucked on a quaint street in the heart of Shibu Onsen. We were picked up from the Yudanaka Station by the staff who monitored our train arrival time and were there to retrieve us when we arrived. There were also two very convenient morning shuttles to the Snow Monkey park. The walk back was down hill and only took 25 minutes. There were cabs there if you needed one. We were absolutely delighted with our Kaiseki style dinners and breakfasts. They were prepared and served beautifully and the wait staff were very gracious in explaining the various dishes and in what order to eat them. I cannot praise Ryokan Suminoyu enough. Thank you to the staff for making our first Ryokan and Onsen experience one we will never forget.
Ryokan Suminoyu was absolutely wonderful. We had a traditional Japanese room with two twin futons. The bathroom and shower were modern and lovely. The staff spoke English and were very gracious about our attempts to speak Japanese. The location is perfect; tucked on a quaint street in the heart of Shibu Onsen. We were picked up from the Yudanaka Station by the staff who monitored our train arrival time and were there to retrieve us when we arrived. There were also two very convenient morning shuttles to the Snow Monkey park. The walk back was down hill and only took 25 minutes. There were cabs there if you needed one. We were absolutely delighted with our Kaiseki style dinners and breakfasts. They were prepared and served beautifully and the wait staff were very gracious in explaining the various dishes and in what order to eat them. I cannot praise Ryokan Suminoyu enough. Thank you to the staff for making our first Ryokan and Onsen experience one we will never forget.
10
Lynn
15 Feb 2024
·
Stayed 2 nights
Judanaka station transfers were so very convenient for us as well as the transfers to Snow Monkey Park. The staff were incredibly patient and helpful even though we did not speak Japanese. The food served was really incredible. Even the kids meal was very thoughtfully planned and tasty. Location was perfect, it was so close to the shrine and a tiny play area with snow for kids was right next door. They also had a foot bath and next to an area with foot baths. The onsen on site was very nice especially the outdoor one. Not crowded at all. We had everything we needed, even great espresso at the front desk. We loved our stay.
Judanaka station transfers were so very convenient for us as well as the transfers to Snow Monkey Park. The staff were incredibly patient and helpful even though we did not speak Japanese. The food served was really incredible. Even the kids meal was very thoughtfully planned and tasty. Location was perfect, it was so close to the shrine and a tiny play area with snow for kids was right next door. They also had a foot bath and next to an area with foot baths. The onsen on site was very nice especially the outdoor one. Not crowded at all. We had everything we needed, even great espresso at the front desk. We loved our stay.
10
Karen
8 Apr 2025
·
Stayed 2 nights
Thoroughly enjoyed my stay. From the pickup at the station to the drop off at the Snow Monkey Park, to the “key” to the local Onsen circuit…this was a welcome reprieve from the crazy pace of Tokyo and Kyoto. Everyone was so friendly and helpful, dinner and breakfast meals were all amazing and the rooms and facilities were clean and comfortable. I would go back in a heartbeat. And to top it all off, I accidentally left my shampoo and conditioner and before I’d realized it, they drove it over to me and gave it to me in the train before it departed, going way above expectations!
Thoroughly enjoyed my stay. From the pickup at the station to the drop off at the Snow Monkey Park, to the “key” to the local Onsen circuit…this was a welcome reprieve from the crazy pace of Tokyo and Kyoto. Everyone was so friendly and helpful, dinner and breakfast meals were all amazing and the rooms and facilities were clean and comfortable. I would go back in a heartbeat. And to top it all off, I accidentally left my shampoo and conditioner and before I’d realized it, they drove it over to me and gave it to me in the train before it departed, going way above expectations!
10
James
1 Jan 2024
·
Stayed 1 night
The staff were so kind and helpful, and the included meals were exquisite. We were picked up from Yudanaka station and driven to the Snow Monkey Park the next morning. The location is within a block of two public onsens, but the hotel’s own onsen is even nicer and well-appointed.
The staff were so kind and helpful, and the included meals were exquisite. We were picked up from Yudanaka station and driven to the Snow Monkey Park the next morning. The location is within a block of two public onsens, but the hotel’s own onsen is even nicer and well-appointed.
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AI-generated summary based on recent guest reviews
Dining
Kaiseki dinners and Japanese breakfasts are frequently praised for quality, presentation, and variety, with staff explaining courses. The kitchen accommodates dietary needs, including vegan and gluten-free meals.
Related guest reviews
10
Sami
25 Feb 2025
·
Stayed 1 night
Excellent service. Delicious meals at the Ryokan and they catered to my dietary needs! They made me delicious vegan and gluten-free dinner and breakfast. I loved the bathhouse as well.
Excellent service. Delicious meals at the Ryokan and they catered to my dietary needs! They made me delicious vegan and gluten-free dinner and breakfast. I loved the bathhouse as well.
10
Brad
13 Jul 2025
·
Stayed 2 nights
Nicer Ryokan for the area. Obvious reason to stay is to visit the Shibu Onsen facilities and the Snow Monkey Park and this is a great option for those activities. Pretty close to the Shiga Kogen resort. Check the Map before booking as it is not in Nagano despite the address. Diner and breakfast with Half board was very good and staff were friendly and helpful. Free shuttles were a bonus.
Nicer Ryokan for the area. Obvious reason to stay is to visit the Shibu Onsen facilities and the Snow Monkey Park and this is a great option for those activities. Pretty close to the Shiga Kogen resort. Check the Map before booking as it is not in Nagano despite the address. Diner and breakfast with Half board was very good and staff were friendly and helpful. Free shuttles were a bonus.
10
ごう
2 Aug 2025
·
Stayed 1 night
スタッフ様の対応がとても良かったです。 あと食事すごく美味しかったです。 是非また泊まりたいです^_^
スタッフ様の対応がとても良かったです。 あと食事すごく美味しかったです。 是非また泊まりたいです^_^
10
Lisa
17 Jul 2025
·
Stayed 1 night
Loved our experience. Only issue was the bed was not enough mattress for us but maybe others would not take issue. Other than that everything was a 10/10. Food was unique and delicious, service excellent, clean and of course the Onsen’s we so fun. Beautiful little town.
Loved our experience. Only issue was the bed was not enough mattress for us but maybe others would not take issue. Other than that everything was a 10/10. Food was unique and delicious, service excellent, clean and of course the Onsen’s we so fun. Beautiful little town.
10
Herve
11 Jun 2025
·
Stayed 1 night
Riokan magnifique dans la ville des Onsen. Le parc des singes est a 10 mn L'accueil était trés professionnel le diner Kaiseki est trés raffiné et le petit déjeuner tout autant. Le séjour était mémorable
Riokan magnifique dans la ville des Onsen. Le parc des singes est a 10 mn L'accueil était trés professionnel le diner Kaiseki est trés raffiné et le petit déjeuner tout autant. Le séjour était mémorable
10
Virginia
22 Feb 2025
·
Stayed 2 nights
We had a wonderful two night stay here, one in a traditional Japanese room and one in a modern Japanese room. The staff did everything to make us welcome; they are super friendly and helpful. You have everything you need for a stay in an onsen town. The kaiseki dinner was delicious - served in a dining room not in the room, and breakfast wonderful too. The roof level onsen is clean and tidy and has great views from the outside pools - the men's more so as the women's have a bamboo discretion fence. But you can see over it. Collected and dropped at Yudanaka station to meet our trains Heartily recommend.
We had a wonderful two night stay here, one in a traditional Japanese room and one in a modern Japanese room. The staff did everything to make us welcome; they are super friendly and helpful. You have everything you need for a stay in an onsen town. The kaiseki dinner was delicious - served in a dining room not in the room, and breakfast wonderful too. The roof level onsen is clean and tidy and has great views from the outside pools - the men's more so as the women's have a bamboo discretion fence. But you can see over it. Collected and dropped at Yudanaka station to meet our trains Heartily recommend.
10
Suzanne
8 May 2025
·
Stayed 2 nights
Ryokan Suminoyu was absolutely wonderful. We had a traditional Japanese room with two twin futons. The bathroom and shower were modern and lovely. The staff spoke English and were very gracious about our attempts to speak Japanese. The location is perfect; tucked on a quaint street in the heart of Shibu Onsen. We were picked up from the Yudanaka Station by the staff who monitored our train arrival time and were there to retrieve us when we arrived. There were also two very convenient morning shuttles to the Snow Monkey park. The walk back was down hill and only took 25 minutes. There were cabs there if you needed one. We were absolutely delighted with our Kaiseki style dinners and breakfasts. They were prepared and served beautifully and the wait staff were very gracious in explaining the various dishes and in what order to eat them. I cannot praise Ryokan Suminoyu enough. Thank you to the staff for making our first Ryokan and Onsen experience one we will never forget.
Ryokan Suminoyu was absolutely wonderful. We had a traditional Japanese room with two twin futons. The bathroom and shower were modern and lovely. The staff spoke English and were very gracious about our attempts to speak Japanese. The location is perfect; tucked on a quaint street in the heart of Shibu Onsen. We were picked up from the Yudanaka Station by the staff who monitored our train arrival time and were there to retrieve us when we arrived. There were also two very convenient morning shuttles to the Snow Monkey park. The walk back was down hill and only took 25 minutes. There were cabs there if you needed one. We were absolutely delighted with our Kaiseki style dinners and breakfasts. They were prepared and served beautifully and the wait staff were very gracious in explaining the various dishes and in what order to eat them. I cannot praise Ryokan Suminoyu enough. Thank you to the staff for making our first Ryokan and Onsen experience one we will never forget.
8
???
12 Jun 2025
·
Stayed 1 night
建物は古そうですが、飾り付けが良い。 食事が美味しかった。 外湯の企画は大変楽しめた。
建物は古そうですが、飾り付けが良い。 食事が美味しかった。 外湯の企画は大変楽しめた。
10
mikako
26 May 2025
·
Stayed 1 night
炭の湯さんの宿泊はとても快適で心地よい滞在でした。旅館のみなさんのサービスがとてもよく、とても有り難く思いました。また他の旅館に比べると料金が半分ほどで、素晴らしいお食事内容なのでビックリしました。夕食、朝食ともにとても素晴らしい内容でした。 上品なお料理で地元の特産をいかした美味しいお料理でした。炭の湯旅館のみなさん、どうもありがとうございました。
炭の湯さんの宿泊はとても快適で心地よい滞在でした。旅館のみなさんのサービスがとてもよく、とても有り難く思いました。また他の旅館に比べると料金が半分ほどで、素晴らしいお食事内容なのでビックリしました。夕食、朝食ともにとても素晴らしい内容でした。 上品なお料理で地元の特産をいかした美味しいお料理でした。炭の湯旅館のみなさん、どうもありがとうございました。
10
Karen
8 Apr 2025
·
Stayed 2 nights
Thoroughly enjoyed my stay. From the pickup at the station to the drop off at the Snow Monkey Park, to the “key” to the local Onsen circuit…this was a welcome reprieve from the crazy pace of Tokyo and Kyoto. Everyone was so friendly and helpful, dinner and breakfast meals were all amazing and the rooms and facilities were clean and comfortable. I would go back in a heartbeat. And to top it all off, I accidentally left my shampoo and conditioner and before I’d realized it, they drove it over to me and gave it to me in the train before it departed, going way above expectations!
Thoroughly enjoyed my stay. From the pickup at the station to the drop off at the Snow Monkey Park, to the “key” to the local Onsen circuit…this was a welcome reprieve from the crazy pace of Tokyo and Kyoto. Everyone was so friendly and helpful, dinner and breakfast meals were all amazing and the rooms and facilities were clean and comfortable. I would go back in a heartbeat. And to top it all off, I accidentally left my shampoo and conditioner and before I’d realized it, they drove it over to me and gave it to me in the train before it departed, going way above expectations!
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AI-generated summary based on recent guest reviews
10
Jo
17 Apr 2026
·
Stayed 1 night
What a welcoming and special stay we had! Couldn’t fault the facilities or the staff. A great location, comfortable setup with great amenities, added services like shuttles from the train station and to the monkey park, and a super dinner and breakfast.
What a welcoming and special stay we had! Couldn’t fault the facilities or the staff. A great location, comfortable setup with great amenities, added services like shuttles from the train station and to the monkey park, and a super dinner and breakfast.
10
Benjamin
17 Apr 2026
·
Stayed 2 nights
Outdoor Onsen on 6th floor has great views. Food was amazing. Staff very friendly and helpful.
Outdoor Onsen on 6th floor has great views. Food was amazing. Staff very friendly and helpful.
10
Echo
10 Jan 2026
·
Stayed 1 night
A cozy onsen ryokan with very attentive and helpful male staff. I was truly impressed by his excellent service and will definitely return for another stay. Both dinner and breakfast were delicious. Although the onsen is not very large, it offers both indoor and outdoor baths and was pleasantly quiet with few people around.
A cozy onsen ryokan with very attentive and helpful male staff. I was truly impressed by his excellent service and will definitely return for another stay. Both dinner and breakfast were delicious. Although the onsen is not very large, it offers both indoor and outdoor baths and was pleasantly quiet with few people around.
10
Alejandro
18 Nov 2025
·
Stayed 1 night
Excellent service, amazed with the attention during the check in and check out service, incredible experience durin the dinner en breakfast service. All 9 baths incluided in rate, awesome stay
Excellent service, amazed with the attention during the check in and check out service, incredible experience durin the dinner en breakfast service. All 9 baths incluided in rate, awesome stay
2
Miroslav
1 Aug 2025
·
Stayed 1 night
We lost a money 100% for the reason, that no one was able to make check in after 10 p.m. We must to find and pay another hotel :-((((((
We lost a money 100% for the reason, that no one was able to make check in after 10 p.m. We must to find and pay another hotel :-((((((
FAQs about Suminoyu
Is parking available at the property?
Yes, complimentary parking is available on-site for guests who arrive with their own mode of transport.
What are the check-in and check-out times?
Check-in time starts at 13:00 and ends at 18:00. Check-out time is at 10:00. Early or late check-in/check-out may be available upon request, but guests should contact the property in advance for arrangements.
Are pets allowed at the property?
Pets are not allowed at this property.
Is breakfast offered at the property?
Breakfast is not provided at this property.
What accessibility features are available for guests with disabilities?
The property offers step-free entrances and wheelchair-accessible facilities in public areas. However, specific details about room accessibility features are not provided.
What is the location like in relation to key landmarks?
The property is located in Yamanouchi, close to Shibu and Yudanaka Hot Springs. Guests can explore the natural beauty of Joshin'etsu-kogen National Park and Mount Yokote, and visit the Jigokudani Monkey Park. The area is also suitable for skiing activities.
What are the policies for guests staying with children?
Children are allowed at the property. However, the minimum age for children to stay for free is not specified.
What are the policies regarding extra beds and cribs?
No cribs or rollaway/extra beds are available at the property. Extra-person charges may apply depending on the property policy.
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Prices for upcoming dates
October 2026
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Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
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- 2026-10-12: 142.2566717706299USD
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- 2026-10-24: 358.04789345703125USD
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- 2026-10-30: 326.70180792626957USD
- 2026-10-31: NO DATA
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- 2026-11-02: 326.70180792626957USD
- 2026-11-03: 212.42659201220704USD
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- 2026-11-06: 143.23719678125002USD
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- 2026-11-09: 438.52810717138675USD
- 2026-11-10: 304.31812602490237USD
- 2026-11-11: 131.69202448815918USD
- 2026-11-12: NO DATA
- 2026-11-13: 438.52810717138675USD
- 2026-11-14: NO DATA
- 2026-11-15: NO DATA
- 2026-11-16: 304.31812602490237USD
- 2026-11-17: 326.70180792626957USD
- 2026-11-18: NO DATA
- 2026-11-19: NO DATA
- 2026-11-20: 305.81443946044925USD
- 2026-11-21: NO DATA
- 2026-11-22: 407.1036117553711USD
- 2026-11-23: 326.70180792626957USD
- 2026-11-24: NO DATA
- 2026-11-25: NO DATA
- 2026-11-26: 326.70180792626957USD
- 2026-11-27: 304.31812602490237USD
- 2026-11-28: NO DATA
- 2026-11-29: NO DATA
- 2026-11-30: 441.62743298437505USD
- 2026-12-01: NO DATA
- 2026-12-02: NO DATA
- 2026-12-03: 214.46844350561526USD
- 2026-12-04: 156.4301468339844USD
- 2026-12-05: NO DATA
- 2026-12-06: 227.73947887109378USD
- 2026-12-07: NO DATA
Check-in time starts at13:00Check-in time ends at18:00Check-out time ends at10:00
Check-in must be done by someone who is at least 18 years old.
Age Requirements
Minimum age to check in is 18 years old
Pets
Pets not allowed;
Front Desk Services
This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 6:30 AM - 10 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests booking rooms with Half Board must check in by 6 PM to receive dinner. Dietary restrictions and specific food requests cannot be accommodated.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; No cribs (infant beds) availableNo rollaway/extra beds available
Mandatory Fees And Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
- A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Popular amenities
Parking
Family room
Hiking
Luggage storage
Designated smoking area
Vending machines
Parking
Parking
Free parking
Area Shuttle (free)
Parking Onsite
Internet
Free wi-fi
Services
Luggage storage
Designated smoking area
General
Vending machines
Family room
Activities
Hiking