Tsuru Apartments
From
US$89
/ night
Select dates to see prices and availability
From
US$89
/ night
About this property
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and ski storage.
Parking
Airport shuttle
Non-smoking rooms
Garden
Self laundry
Free parking
Location
Kitanomine-cho 10-16, Furano, Japan
Asahigaoka Sogotoshi Park (0.2 Miles)
Furano Ski Resort (0.2 Miles)
Furano Shrine (1.1 Miles)
Furano Marche Shopping Center (1.5 Miles)
Ningle Terrace (2 Miles)
Garden of Wind (2.6 Miles)
Room options
8
Luxury Villa, 3 Bedrooms
Room details
6× Single Beds
Sleeps 8
1615 ft²
Separate Dining AreaAir ConditioningWi-Fi (Free)Kitchen
10
Family Apartment
Room details
4× Single Beds
Sleeps 4
592 ft²
Separate Dining AreaAir ConditioningWi-Fi (Free)Kitchen
6
Deluxe Apartment, 1 Bedroom
Room details
2 Single Beds
Sleeps 2
538 ft²
Separate Dining AreaAir ConditioningWi-Fi (Free)Kitchen
7
Luxury Cottage, 4 Bedrooms
Room details
8× Single Beds
1776 ft²
Separate Dining AreaAir ConditioningWi-Fi (Free)Kitchen
10
Deluxe Apartment, 2 Bedrooms
Room details
2 Single Beds
and 2 Single Beds
Sleeps 5
1076 ft²
Separate Dining AreaAir ConditioningWi-Fi (Free)Kitchen
6
Design Apartment, 2 Bedrooms
Room details
2 Single Beds
and 3× Single Beds
Sleeps 5
Separate Dining AreaAir ConditioningWi-Fi (Free)Kitchen
Guest reviews of Tsuru Apartments
9
Superb
Based on 209 verified reviews
Facilities
9.5
Cleanliness
9.5
Rooms
9.4
Service
9.5
Location
9.2
Dining
9.2
Who stays here?
2
CHUN KIT
3 weeks ago
·
Stayed 1 night
Extremely disappointing experience. We arrived at approximately 9:30 PM and later discovered that check-in was only available between 4:00 PM and 8:00 PM. While I accept that we should have noticed this policy, the way the host handled the situation was completely unacceptable.Upon arrival, we made every effort to contact the host and even asked people nearby to help us get in touch. When we finally reached the host, they refused to come and assist with check-in. I even offered to drive and pick them up myself so they could help us access the property, but they declined.The host claimed they had sent me a message regarding the check-in policy, but I never received any such message. When I requested a refund due to being unable to access the accommodation, that was also refused.What shocked me most was that when I explained that I was travelling with elderly family members and young children and asked whether they were seriously suggesting that we sleep on the street, the host's response was simply, "Yes."I understand that accommodation providers have rules and policies, and I accept responsibility for missing the check-in window. However, a good host should show at least some willingness to help, provide alternatives, or demonstrate basic empathy. Instead, we were met with a complete lack of assistance, flexibility, and customer care.Based on this experience, I would not stay here again and cannot recommend this property to others.
Extremely disappointing experience. We arrived at approximately 9:30 PM and later discovered that check-in was only available between 4:00 PM and 8:00 PM. While I accept that we should have noticed this policy, the way the host handled the situation was completely unacceptable.Upon arrival, we made every effort to contact the host and even asked people nearby to help us get in touch. When we finally reached the host, they refused to come and assist with check-in. I even offered to drive and pick them up myself so they could help us access the property, but they declined.The host claimed they had sent me a message regarding the check-in policy, but I never received any such message. When I requested a refund due to being unable to access the accommodation, that was also refused.What shocked me most was that when I explained that I was travelling with elderly family members and young children and asked whether they were seriously suggesting that we sleep on the street, the host's response was simply, "Yes."I understand that accommodation providers have rules and policies, and I accept responsibility for missing the check-in window. However, a good host should show at least some willingness to help, provide alternatives, or demonstrate basic empathy. Instead, we were met with a complete lack of assistance, flexibility, and customer care.Based on this experience, I would not stay here again and cannot recommend this property to others.
8
Dikla
28 Jul 2024
·
Stayed 2 nights
Great location, nice clean comfortable apartment, good price. We were requested to separate the garbage (which is good, and was done). What we didn't know how to separate we put in a small plastic bag next to trash cans, and left a msg to owner about that. For that we got a fine-ticket and had to pay extra 1500 yen. I understand from him it is the policy in Furano, so maybe not related to the property, still important for next guests to understand this
Great location, nice clean comfortable apartment, good price. We were requested to separate the garbage (which is good, and was done). What we didn't know how to separate we put in a small plastic bag next to trash cans, and left a msg to owner about that. For that we got a fine-ticket and had to pay extra 1500 yen. I understand from him it is the policy in Furano, so maybe not related to the property, still important for next guests to understand this
10
Andrew
24 Mar 2024
·
Stayed 6 nights
A comfortable stay in a relaxing, quiet area. Hiro was extremely helpful from start to end. We can’t wait to come back. .
A comfortable stay in a relaxing, quiet area. Hiro was extremely helpful from start to end. We can’t wait to come back. .
6
Michael
25 Feb 2024
·
Stayed 15 nights
First of all,great location in relation to Ski lifts ..short stroll to Convenience Store and a couple of restaurants.Newly renovated apartments with spacious living area/kitchen/dining.No drying room ,however the central heating did the job. The only drawback was the host seems to think that not being at the property at the nominated check in time of 4.00 PM was not important,this happened to nearly every guest that arrived after us for the other rooms. My suggestion would be to contact the host prior to arrival and confirm that he will be there upon arrival.The other drawback was we paid almost 30% more p/n ,however this is not the host's fault ,rather mine because different accom platforms have differing rates and I did not shop around.If the host is not spreading himself too thin and can greet his guests upon arrival,I'd fully recommend staying at TSURU apartments
First of all,great location in relation to Ski lifts ..short stroll to Convenience Store and a couple of restaurants.Newly renovated apartments with spacious living area/kitchen/dining.No drying room ,however the central heating did the job. The only drawback was the host seems to think that not being at the property at the nominated check in time of 4.00 PM was not important,this happened to nearly every guest that arrived after us for the other rooms. My suggestion would be to contact the host prior to arrival and confirm that he will be there upon arrival.The other drawback was we paid almost 30% more p/n ,however this is not the host's fault ,rather mine because different accom platforms have differing rates and I did not shop around.If the host is not spreading himself too thin and can greet his guests upon arrival,I'd fully recommend staying at TSURU apartments
8
Wing Ki
10 Jul 2023
·
Stayed 2 nights
The apartment is so spacious, good for families who wanna do some cookings. All electronic appliances are in good condition, all utilities are clean. The little hiccup is that the host is not always there, while we overlooked his note with his phone number left at desk. Check-in not really smooth. It would be better if host could share more details on check in beforehand
The apartment is so spacious, good for families who wanna do some cookings. All electronic appliances are in good condition, all utilities are clean. The little hiccup is that the host is not always there, while we overlooked his note with his phone number left at desk. Check-in not really smooth. It would be better if host could share more details on check in beforehand
FAQs about Tsuru Apartments
Is parking available at the property?
Free self-parking is available on-site.
Is breakfast offered, and what are the serving hours?
Full breakfasts are available daily from 7 AM to 8:30 AM for a fee of approximately JPY 1000 per person.
Are pets allowed at the property?
No pets are allowed at the property, including service animals.
What are the standard check-in and check-out times?
Check-in is from 4:00 PM to 8:00 PM, and check-out is by 10:00 AM. Early or late check-in/check-out may be available upon request.
Is there an airport shuttle service available?
Airport shuttle services are available; details regarding pricing and arrangements can be obtained from the property.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details regarding room accessibility can be confirmed with the property.
What is the location of the property in relation to key landmarks?
The property is located within a 5-minute walk of Furano Ski Resort and Asahigaoka Sogotoshi Park. It is approximately 1.1 miles from Furano Shrine and 1.4 miles from Furano Marche Shopping Center.
What are the policies for guests staying with children?
Children are welcome at the property, and there is no minimum age for children to stay for free.
What are the policies regarding extra beds and cribs?
Cribs (infant beds) are available for a fee of JPY 3000 per night, and rollaway beds are available for JPY 8000 per night. Advance request is required for these amenities.
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Prices for upcoming dates
September 2026
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October 2026
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Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.