IntercityHotel Bonn City

The hotel was clean, breakfast was fine, but the room was just too hot. The air conditioning wasn’t adequate to cool the room down quickly.

We are very sorry. We could not be satisfied at spending one night. That was inconfortable stay. In the room there are dust here and there, on the self, on the desk, on the side tables. And we are two, but there are only goods l for one person; towels, pillow, comforter, coffee, sugar,...etc.We had checked in at late night because of Xmas Market, so we were very sleepy, we didn't ask the set for more one person. Because we feeled there was only one staff without house keeper.We could not wait so long time. I use the spare bad smellig comforter and pillow, without cover, they had bad smellig. Next morning, when I used the toilet without underwear, housekeeper suddenly opened the door! I shouted "Non!!" , and we have catched the eyes each others. But he didn't apologized me at all, and closed and opened it again immediately !! After the toilet, I complained him outside of the room, he talked back to me " you have not hang the card "don't disturb". Of course there was not such card in our room.Of course if there had been existed, I did so!! Front stuffs are normal kindly, bud housekeeper was tooooo bad. We had so sorry stay.

The best part was the closeness to the train station. Room was wonderful and staff was great.

I expected much more for the price paid. The location is very good, as the hotel is situated only a few meters from the central station. The rooms, including the bathrooms, are spacious; however, the furniture is outdated and not particularly aesthetically pleasing. The breakfast quality is below average, and the dining room lacks a cozy or welcoming atmosphere. This is just a personal anecdote that did not influence my review: I was actually scolded by a staff member for drinking “too much” bottled water. It was a surprising and somewhat negative experience, even though I chose to laugh it off.

Staff were very friendly and helpful.