Is parking available at the property?

Yes, free parking is available on-site. An electric car charging station is also provided.

Is breakfast offered at the hotel?

Yes, breakfast is available, with Asian cuisine options. Guests can inquire about the cost for extra breakfasts directly at the property.

Are pets allowed at the hotel?

No, pets are not allowed at the property. However, service animals are exempt from this policy.

What are the check-in and check-out times?

Check-in time starts at 15:00 and ends at 19:00. Check-out time is at 10:00. Early or late check-in/check-out may be available upon request.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

What is the location of the hotel in relation to nearby attractions?

The hotel is located in Tsuruoka, near attractions such as Yura Beach, Kamo Aquarium, and Dewanoyuki Sake Brewery Museum. It is easily accessible for those looking to explore the area's natural beauty.

What are the policies regarding children staying at the hotel?

Children are allowed at the property. However, the minimum age for guests to stay for free is not specified.

What are the policies for extra beds and cribs?

No cribs or rollaway beds are available at the property. Extra-person charges may apply depending on the property policy.

Bankokuya

What guests think

Across recent reviews, Bankokuya stands out for its relaxing hot spring and sauna facilities, tasty multi-course meals—especially the sea bream breakfast—and generally warm, attentive staff, creating a comfortable, quiet base for a restorative ryokan stay.

Rooms are often spacious and comfortable, with some offering private baths and views, though decor can feel dated. Several guests mention inconsistent service at times—such as slow or mixed-up orders, limited explanations, or periods of self-service. The setting is quiet and strollable with nearby foot baths, and amenities like free soft drinks are appreciated. Best suited to travelers prioritizing relaxation over modern polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple hot spring and sauna areas are a highlight, with clean, varied baths (including outdoor) and appreciated extras like free soft drinks; crowding is rarely an issue. Some facilities feel dated, and a few noted the cold plunge isn’t very cold.

Related guest reviews

10

Takashi

Aug 3, 2025

·

Stayed 1 night

24時間のフリードリンクは良い

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23 $165	24 $164	25 $165	26 $255
27 $151	28 $149	29 $141	30 $149

Su	Mo	Tu	We	Th	Fr	Sa
				1 $149	2 $162	3 $251
4 $162	5 $139	6 $149	7 $149	8 $149	9 $138	10 $302
11 $266	12 $162	13 $162	14 $139	15 $185	16 $162	17 $274
18 $454	19 $151	20 $162	21 $174	22 $162	23 $185	24 $290
25 $285	26 $162	27 $149	28 $162	29 $162	30 $263	31 $322

About this property

Location

Room options

Suite with Mountain View

Junior Suite

Suite with River View

Deluxe Family Room

Japanese-Style Quadruple Room

Family Room with Mountain View

Japanese-Style Room

Deluxe Quadruple Room

Guest reviews of Bankokuya

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Bankokuya

Prices for upcoming dates