Ana y José Charming Hotel & Spa
173 US$
/ noche
Promedio para septiembre
Precios para Ana y José Charming Hotel & Spa
Selecciona fechas para ver precios y disponibilidad
173 US$
/ noche
Promedio para septiembre
Precios medios mensuales
En Ana y José Charming Hotel & Spa, los precios por noche son de 132 US$ de media en el mes más barato (agosto) y de 346 US$ en el mes más caro (enero), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 346 US$ |
| febrero | 310 US$ |
| marzo | 311 US$ |
| abril | 275 US$ |
| mayo | 153 US$ |
| junio | 148 US$ |
| julio | 159 US$ |
| agosto | 132 US$ |
| septiembre | 173 US$ |
| octubre | 173 US$ |
| noviembre | 295 US$ |
| diciembre | 283 US$ |
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sept · 173 US$
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Más caro: enero (aprox. 346 US$)
Más barato: agosto (aprox. 132 US$)
Acerca de esta propiedad
Regálate momentos de relax solicitando los masajes, tratamientos corporales y tratamientos faciales. Tras un día de sol en la playa privada, diviértete con instalaciones recreativas como una piscina al aire libre y gimnasio. Encontrarás ade...
Servicios
Regálate momentos de relax solicitando los masajes, tratamientos corporales y tratamientos faciales. Tras un día de sol en la playa privada, diviértete con instalaciones recreativas como una piscina al aire libre y gimnasio. Encontrarás además conexión a Internet wifi gratis, servicios de conserjería y servicio de celebración de bodas.
Servicios empresariales
Tendrás tintorería, un servicio de recepción las 24 horas y atención multilingüe a tu disposición. ¿Estás organizando un evento en Tulum? En este hotel tienes a tu disposición 140 metros cuadrados de espacio con zona para conferencias y una sala de reuniones. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) disponible 24 horas y aparcamiento con asistencia gratuito.
Comida
Toma algo de cocina internacional en Ana’s Kitchen, un restaurante en primera línea de playa con vistas al jardín al aire libre. Si quieres, también puedes llamar al servicio de habitaciones con horario limitado. Disfruta de un detalle de bienvenida gratuito organizado por la recepción todos los días, donde podrás conocer a otros huéspedes mientras tomas un bocado. Disfruta de tu bebida favorita en el bar o lounge o en el bar en la playa. Se ofrece un desayuno a la carta gratuito todos los días de 07:30 a 10:30.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 32 habitaciones con decoraciones diferentes, equipadas con minibar y máquina de café espresso. Descansa como nunca en una cama con edredón de plumas y ropa de cama de alta calidad. Las habitaciones disponen de balcón. La conexión wifi gratis te permitirá estar al tanto de todo. Para tus momentos de ocio, tendrás una Smart TV de 40 pulgadas con canales por satélite. El cuarto de baño está provisto de ducha, cabezal de ducha tipo lluvia y artículos de higiene personal gratuitos.
Ubicación
Si decides alojarte en Ana y Jose Tulum Hotel & Spa, te encontrarás en una fantástica zona de Tulum (Zona Hotelera), estarás a unos pasos de Playa de Tulum y a 4 min en coche de Reserva de la biosfera Sian Ka'an. Además, este hotel de playa se encuentra a 3,5 km de Parque Nacional Tulum y a 5,8 km de Playa Paraíso.
Qué hay cerca
Playa de Tulum(0.1 millas)
Escultura Ven a la Luz(0.4 millas)
Museo SFER IK(1.7 millas)
Parque del Jaguar(2.1 millas)
Reserva de la biosfera Sian Ka'an(2.1 millas)
Parque Nacional Tulum(2.2 millas)
Acceso al Parque Jaguar(2.3 millas)
Mirador Jaguar Tulum(2.3 millas)
Playa pública Las Palmas(3.1 millas)
Centro comercial Hunab Lifestyle Center(3.5 millas)
Playa Paraíso(3.6 millas)
Playa Akun(4.1 millas)
Centro de salud y bienestar Holistika Art Walk(4.7 millas)
Playa(5 millas)
Parque Dos Aguas(5 millas)
Aeropuerto Internacional de Tulum (TQO)(28.5 millas)
Cancún, Quintana Roo (CUN-Cancún Intl.)(77 millas)
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Servicio de habitaciones
Mostrador turístico
Ubicación
Carretera Tulum Bocapaila Km 7, Zona Hotelera, Tulum, Tulum, Estado de Quintana Roo, México
Playa de Tulum (0.1 millas)
Escultura Ven a la Luz (0.4 millas)
Museo SFER IK (1.7 millas)
Parque del Jaguar (2.1 millas)
Reserva de la biosfera Sian Ka'an (2.1 millas)
Parque Nacional Tulum (2.2 millas)
Opciones de habitación
25
Superior Garden
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
14
Charming Garden
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
13
Manglar
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
26
2 Bedroom Suite
Detalles de la oferta
1 Cama Doble Extragrande
y 2 Camas Dobles Grandes
Capacidad: 4
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
12
Feelings Ov
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
11
Charming Ov
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
28
Villa Coba
Detalles de la oferta
3× Camas Dobles Extragrandes
Capacidad: 6
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Microondas
20
Casa Del Agua
Detalles de la oferta
3× Camas Dobles Extragrandes
y 2 Camas Dobles Grandes
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Cocina
Reseñas de los huéspedes sobre Ana y José Charming Hotel & Spa
8.7
Fabuloso
Basado en 239 comentarios verificados
¿Quién se queda aquí?
Pareja
59%
Familia
26%
Grupo
12%
Solo/a
1%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En el Ana y Jose Tulum Hotel & Beach Club, los viajeros elogian al personal amable y su ubicación frente a la playa, mientras que las opiniones sobre la relación calidad-precio de la restauración y algunas habitaciones afectadas por el ruido son variadas, creando una experiencia encantadora, pero a veces costosa y no tan tranquila.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En el Ana y Jose Tulum Hotel & Beach Club, los viajeros elogian al personal amable y su ubicación frente a la playa, mientras que las opiniones sobre la relación calidad-precio de la restauración y algunas habitaciones afectadas por el ruido son variadas, creando una experiencia encantadora, pero a veces costosa y no tan tranquila.
Los huéspedes destacan con frecuencia un servicio cálido y atento, un ambiente boutique y familiar, y una hermosa playa. Las habitaciones varían desde amplias suites con vistas al mar y piscinas privadas hasta opciones más sencillas; varios mencionan el ruido proveniente de la carretera, locales cercanos o áreas de servicio. La comida suele ser sabrosa, pero los precios son elevados, el desayuno incluido se limita a pan, fruta y bebidas, y el servicio en el restaurante o en la playa puede ser lento en ocasiones. Ideal para viajeros que priorizan el acceso a la playa y la atención personalizada sobre presupuestos estrictos y tranquilidad garantizada.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Ubicación frente a la playa con una hermosa playa y un spa bien valorado; algunas habitaciones incluyen piscinas privadas pequeñas. El gimnasio es pequeño y necesita mejoras.
Reseñas de huéspedes relacionadas
10
Claudia
15 may 2023
·
Se alojó 1 noche
Beautiful hotel next to the beach.
Beautiful hotel next to the beach.
10
Dionne
23 jun 2024
·
Se alojó 3 noches
Service is excellent! I spent 3 nights and had a relaxing, peaceful time. It rained a lot and I ordered room service for dinner two nights and the food was really delicious and healthy. Omar deserves a special shoutout for being a fantastic and hilarious waiter. He recommended meals that were superb. My last night I ate at the restaurant and wasn’t feeling well, and he recommended the grilled fish and quinoa risotto, since they were light. Great choice. The spa services are a must! I had the best facial and massage, 70 minutes each, by I think, Abigail? I booked one for each day. Just amazing! My room was large and had everything I could want. The beach when it stopped raining, was fantastic! My last day the sun came out and while it was not hot, nice breeze, I still got sunburnt. This was my first solo trip and thanks to Ana y Jose, it was perfect due to staff and amenities. I will definitely stay there again when I visit.
Service is excellent! I spent 3 nights and had a relaxing, peaceful time. It rained a lot and I ordered room service for dinner two nights and the food was really delicious and healthy. Omar deserves a special shoutout for being a fantastic and hilarious waiter. He recommended meals that were superb. My last night I ate at the restaurant and wasn’t feeling well, and he recommended the grilled fish and quinoa risotto, since they were light. Great choice. The spa services are a must! I had the best facial and massage, 70 minutes each, by I think, Abigail? I booked one for each day. Just amazing! My room was large and had everything I could want. The beach when it stopped raining, was fantastic! My last day the sun came out and while it was not hot, nice breeze, I still got sunburnt. This was my first solo trip and thanks to Ana y Jose, it was perfect due to staff and amenities. I will definitely stay there again when I visit.
10
Alexander
15 dic 2024
·
Se alojó 6 noches
We greatly enjoyed Villa Coba, with the private pool and jacuzzi. Excellent breakfast right by the beach. Very happy with the service, friendly and helpful staff
We greatly enjoyed Villa Coba, with the private pool and jacuzzi. Excellent breakfast right by the beach. Very happy with the service, friendly and helpful staff
10
David
14 feb 2025
·
Se alojó 7 noches
Beautiful beachfront resort
Beautiful beachfront resort
10
Dania Sara
18 jun 2024
·
Se alojó 3 noches
I loved my stay at this place! Very friendly staff, and a beautiful hotel! I think the pool area could’ve been a bit bigger, but the beach made up for it! The food was definitely exceeding my expectations! Very great quality food.
I loved my stay at this place! Very friendly staff, and a beautiful hotel! I think the pool area could’ve been a bit bigger, but the beach made up for it! The food was definitely exceeding my expectations! Very great quality food.
8
Brenda Roberta
11 mar 2025
·
Se alojó 4 noches
We stayed in an ocean view room, Agua de Mar. it was large, lovely, with a gorgeous view and private plunge pool. The staff was wonderful! The property was very lovely. We did NOT like the incredibly loud Electronic Dance Music played beginning in the late morning and continuing all day long. The bass actually hurt our ears! Also, the fit was center was very tiny, no treadmill, broken bicycle… Thsnk goodness I run on the beach, which is absolutely gorgeous, great breakfasts, dinner was good if you have a small number of people. We had a dinner for 10 one night, I had reserved in advance. The restaurant never got the message. Service was very slow, food was mediocre. The soft shell crab tacos were amazing!
We stayed in an ocean view room, Agua de Mar. it was large, lovely, with a gorgeous view and private plunge pool. The staff was wonderful! The property was very lovely. We did NOT like the incredibly loud Electronic Dance Music played beginning in the late morning and continuing all day long. The bass actually hurt our ears! Also, the fit was center was very tiny, no treadmill, broken bicycle… Thsnk goodness I run on the beach, which is absolutely gorgeous, great breakfasts, dinner was good if you have a small number of people. We had a dinner for 10 one night, I had reserved in advance. The restaurant never got the message. Service was very slow, food was mediocre. The soft shell crab tacos were amazing!
10
Aric
28 ene 2022
·
Se alojó 3 noches
This hotel is amazing! Our room "The Palma" was priced very reasonable, spacious, private hot tub was amazing, beds were so comfortable, we will definitely be back.
This hotel is amazing! Our room "The Palma" was priced very reasonable, spacious, private hot tub was amazing, beds were so comfortable, we will definitely be back.
10
Chamil
24 mar 2025
·
Se alojó 5 noches
We had a wonderful stay at Ana y Jose. The place is beautiful and offers a perfect balance of a boutique hotel and family friendly vibe. The service was impeccable: friendly and accommodating, always going an extra mile. The little kids playground on the beach was a highlight. We also enjoyed the spa very much. We are definitely coming back.
We had a wonderful stay at Ana y Jose. The place is beautiful and offers a perfect balance of a boutique hotel and family friendly vibe. The service was impeccable: friendly and accommodating, always going an extra mile. The little kids playground on the beach was a highlight. We also enjoyed the spa very much. We are definitely coming back.
6
Ivan
12 mar 2025
·
Se alojó 3 noches
Ana y Jose hotel is a good hotel. Right on the beautiful beach. Our servers for breakfast Maria & Mario were great, they were very kind and met our every needs. Our server for Dinner Rafael also was terrific, made recommendations on whats a popular dish and went above and beyond to make our experience phenomenal. What I didnt like from the hotel was our room being righf next to the kitchen, we heard almost everyones conversation and all the pots & pans crashing into eachother. The hotel food fell below my expectations. I was hoping for more options like menudo or tradional tacos, something more mexican. However, the massages my wife & I got from the spa were amazing. Those two young ladies im forgetting thier names but they made us feel like royalty.
Ana y Jose hotel is a good hotel. Right on the beautiful beach. Our servers for breakfast Maria & Mario were great, they were very kind and met our every needs. Our server for Dinner Rafael also was terrific, made recommendations on whats a popular dish and went above and beyond to make our experience phenomenal. What I didnt like from the hotel was our room being righf next to the kitchen, we heard almost everyones conversation and all the pots & pans crashing into eachother. The hotel food fell below my expectations. I was hoping for more options like menudo or tradional tacos, something more mexican. However, the massages my wife & I got from the spa were amazing. Those two young ladies im forgetting thier names but they made us feel like royalty.
10
Pamela
10 mar 2025
·
Se alojó 3 noches
This was our first visit to Tulum. This small charming hotel was great. The staff were all very friendly and helpful and it is right on the beach, The food at the restaurant was good, but the service a bit slow. The gym could use upgrading, but on the whole we were very satisfied and would go back again.
This was our first visit to Tulum. This small charming hotel was great. The staff were all very friendly and helpful and it is right on the beach, The food at the restaurant was good, but the service a bit slow. The gym could use upgrading, but on the whole we were very satisfied and would go back again.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Generalmente limpio y bien mantenido.
Reseñas de huéspedes relacionadas
8
Pedro
4 may 2025
·
Se alojó 3 noches
Hotel was clean and well maintained. Service was great from housekeeping to waitstaff. The front desk wasn’t the best at check out but overall great service Our room was comfortable, clean with a stunning ocean view The only negative was the quality and value of the food and drinks. We had breakfast, lunch and ordered food at the beach. The quality was middle of the road but at Miami prices. We ended paying $125 for lunch for the two of us and a drink at the beach is $17-18 for unremarkable, water down cocktails. I can go to Miami for those prices and get better quality It had been 2 years since our last visit to Tulum. I will look for other places in the future. Prices have risen to Miami levels but you still have to endure some of the negatives like lack of street sidewalks, chaotic and extremely congested traffic, poor street lighting, risk of food poisoning, and a hint of insecurity. (We saw a group of fully geared Marine squad including their M16, patrolling the beach. I thought I was in an episode of Seals) Overall we had a good but not excellent experience that would make me want to go back
Hotel was clean and well maintained. Service was great from housekeeping to waitstaff. The front desk wasn’t the best at check out but overall great service Our room was comfortable, clean with a stunning ocean view The only negative was the quality and value of the food and drinks. We had breakfast, lunch and ordered food at the beach. The quality was middle of the road but at Miami prices. We ended paying $125 for lunch for the two of us and a drink at the beach is $17-18 for unremarkable, water down cocktails. I can go to Miami for those prices and get better quality It had been 2 years since our last visit to Tulum. I will look for other places in the future. Prices have risen to Miami levels but you still have to endure some of the negatives like lack of street sidewalks, chaotic and extremely congested traffic, poor street lighting, risk of food poisoning, and a hint of insecurity. (We saw a group of fully geared Marine squad including their M16, patrolling the beach. I thought I was in an episode of Seals) Overall we had a good but not excellent experience that would make me want to go back
8
Kathy
29 jul 2024
·
Se alojó 3 noches
The property was well maintained and offered a boutique feel, which we loved! However we were not expecting families to select this property because there are no kid amenities here? The beach service was lacking too, they only came around maybe every 3 or so hours. Housekeeping was inconsistent as well. The food was absolutely amazing here!!
The property was well maintained and offered a boutique feel, which we loved! However we were not expecting families to select this property because there are no kid amenities here? The beach service was lacking too, they only came around maybe every 3 or so hours. Housekeeping was inconsistent as well. The food was absolutely amazing here!!
8
Bodil Overgaard
6 abr 2022
·
Se alojó 7 noches
Udemærket hotel som er lidt slidt. Vi købte en opgradering til pool værelse med Ocean View. Hotellet er dyrt i forhold til standen på værelset. God morgenmad og fin strand. Dog meget blæsende og meget tang. Det kan være årstiden. Fin service som er god efter Mexicanske forhold.
Udemærket hotel som er lidt slidt. Vi købte en opgradering til pool værelse med Ocean View. Hotellet er dyrt i forhold til standen på værelset. God morgenmad og fin strand. Dog meget blæsende og meget tang. Det kan være årstiden. Fin service som er god efter Mexicanske forhold.
2
Maries
13 mar 2023
·
El hotel muy bonito en general y limpio. En la noche ingresa mucha luz a la habitación (muy mal)
El hotel muy bonito en general y limpio. En la noche ingresa mucha luz a la habitación (muy mal)
10
Dagmar
19 oct 2024
·
Se alojó 5 noches
Everything was perfect. Everybody was helpful. I will go back if I ever go back to Tulum. Celebrated my husbands birthday. Had ordered a cake. They made it so nice with music and singing. I was very touched, more than I expected. Clean and everybody is very attentive. The airport shuttle was working very well too.
Everything was perfect. Everybody was helpful. I will go back if I ever go back to Tulum. Celebrated my husbands birthday. Had ordered a cake. They made it so nice with music and singing. I was very touched, more than I expected. Clean and everybody is very attentive. The airport shuttle was working very well too.
6
Mirela
24 ene 2025
·
Se alojó 3 noches
The room was damp and cold, and smelled bad. We barely had warm water in the shower. The cleaning was good and room in okay shape. But it smelled bad and damp all day and all the pillows etc smelled damp. Really not nice. The food was also really bad and so expensive, do not recommend eating there. General Tulum is awful, wish we hadn’t traveled here but stayed in Mexico City. The make you pay for everything. We bought a bottled water at the restaurant and took the bootle to refill it, but housekeeping saw it and noted it as being taken from the minibar and charged us 255mex pesos. It is insane! The toilet smelled really bad and they clearly have issues with their sewage system! All power also went out one night. It was a waist of time and money staying there. So glad we finally left! And don’t drink the “filtered” water in the room. Both me and my husband got sick.
The room was damp and cold, and smelled bad. We barely had warm water in the shower. The cleaning was good and room in okay shape. But it smelled bad and damp all day and all the pillows etc smelled damp. Really not nice. The food was also really bad and so expensive, do not recommend eating there. General Tulum is awful, wish we hadn’t traveled here but stayed in Mexico City. The make you pay for everything. We bought a bottled water at the restaurant and took the bootle to refill it, but housekeeping saw it and noted it as being taken from the minibar and charged us 255mex pesos. It is insane! The toilet smelled really bad and they clearly have issues with their sewage system! All power also went out one night. It was a waist of time and money staying there. So glad we finally left! And don’t drink the “filtered” water in the room. Both me and my husband got sick.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones varían desde amplias suites y villas con vistas al mar y piscinas privadas hasta opciones más sencillas, y muchas son cómodas. Varios huéspedes informaron sobre ruido procedente de la carretera, locales cercanos o áreas de servicio, con algunos toques anticuados o peculiaridades en la distribución.
Reseñas de huéspedes relacionadas
10
Manuel Armando
28 may 2025
·
Se alojó 3 noches
Un hotel con todo lo necesario para pasar una excelente estancia. El personal es muy amable. La comida es muy buena. El único tema son que las habitaciones pegadas a la calle principal pueden ser un poco ruidosas. Pero en general es un lugar de 9.0
Un hotel con todo lo necesario para pasar una excelente estancia. El personal es muy amable. La comida es muy buena. El único tema son que las habitaciones pegadas a la calle principal pueden ser un poco ruidosas. Pero en general es un lugar de 9.0
8
Nicole
1 ene 2023
·
Se alojó 19.357 noches
Beautiful small hotel, good food, amazing beach and comfortable beds. Great food. We were in one of their new suites which was beautiful but noisey at night which didn’t bother us. The view from the balcony was not the best but the beach made up for any negative things. Would stay here again
Beautiful small hotel, good food, amazing beach and comfortable beds. Great food. We were in one of their new suites which was beautiful but noisey at night which didn’t bother us. The view from the balcony was not the best but the beach made up for any negative things. Would stay here again
10
Alexander
15 dic 2024
·
Se alojó 6 noches
We greatly enjoyed Villa Coba, with the private pool and jacuzzi. Excellent breakfast right by the beach. Very happy with the service, friendly and helpful staff
We greatly enjoyed Villa Coba, with the private pool and jacuzzi. Excellent breakfast right by the beach. Very happy with the service, friendly and helpful staff
8
Pedro
4 may 2025
·
Se alojó 3 noches
Hotel was clean and well maintained. Service was great from housekeeping to waitstaff. The front desk wasn’t the best at check out but overall great service Our room was comfortable, clean with a stunning ocean view The only negative was the quality and value of the food and drinks. We had breakfast, lunch and ordered food at the beach. The quality was middle of the road but at Miami prices. We ended paying $125 for lunch for the two of us and a drink at the beach is $17-18 for unremarkable, water down cocktails. I can go to Miami for those prices and get better quality It had been 2 years since our last visit to Tulum. I will look for other places in the future. Prices have risen to Miami levels but you still have to endure some of the negatives like lack of street sidewalks, chaotic and extremely congested traffic, poor street lighting, risk of food poisoning, and a hint of insecurity. (We saw a group of fully geared Marine squad including their M16, patrolling the beach. I thought I was in an episode of Seals) Overall we had a good but not excellent experience that would make me want to go back
Hotel was clean and well maintained. Service was great from housekeeping to waitstaff. The front desk wasn’t the best at check out but overall great service Our room was comfortable, clean with a stunning ocean view The only negative was the quality and value of the food and drinks. We had breakfast, lunch and ordered food at the beach. The quality was middle of the road but at Miami prices. We ended paying $125 for lunch for the two of us and a drink at the beach is $17-18 for unremarkable, water down cocktails. I can go to Miami for those prices and get better quality It had been 2 years since our last visit to Tulum. I will look for other places in the future. Prices have risen to Miami levels but you still have to endure some of the negatives like lack of street sidewalks, chaotic and extremely congested traffic, poor street lighting, risk of food poisoning, and a hint of insecurity. (We saw a group of fully geared Marine squad including their M16, patrolling the beach. I thought I was in an episode of Seals) Overall we had a good but not excellent experience that would make me want to go back
2
Maries
13 mar 2023
·
El hotel muy bonito en general y limpio. En la noche ingresa mucha luz a la habitación (muy mal)
El hotel muy bonito en general y limpio. En la noche ingresa mucha luz a la habitación (muy mal)
8
Brenda Roberta
11 mar 2025
·
Se alojó 4 noches
We stayed in an ocean view room, Agua de Mar. it was large, lovely, with a gorgeous view and private plunge pool. The staff was wonderful! The property was very lovely. We did NOT like the incredibly loud Electronic Dance Music played beginning in the late morning and continuing all day long. The bass actually hurt our ears! Also, the fit was center was very tiny, no treadmill, broken bicycle… Thsnk goodness I run on the beach, which is absolutely gorgeous, great breakfasts, dinner was good if you have a small number of people. We had a dinner for 10 one night, I had reserved in advance. The restaurant never got the message. Service was very slow, food was mediocre. The soft shell crab tacos were amazing!
We stayed in an ocean view room, Agua de Mar. it was large, lovely, with a gorgeous view and private plunge pool. The staff was wonderful! The property was very lovely. We did NOT like the incredibly loud Electronic Dance Music played beginning in the late morning and continuing all day long. The bass actually hurt our ears! Also, the fit was center was very tiny, no treadmill, broken bicycle… Thsnk goodness I run on the beach, which is absolutely gorgeous, great breakfasts, dinner was good if you have a small number of people. We had a dinner for 10 one night, I had reserved in advance. The restaurant never got the message. Service was very slow, food was mediocre. The soft shell crab tacos were amazing!
10
Aric
28 ene 2022
·
Se alojó 3 noches
This hotel is amazing! Our room "The Palma" was priced very reasonable, spacious, private hot tub was amazing, beds were so comfortable, we will definitely be back.
This hotel is amazing! Our room "The Palma" was priced very reasonable, spacious, private hot tub was amazing, beds were so comfortable, we will definitely be back.
6
Ivan
12 mar 2025
·
Se alojó 3 noches
Ana y Jose hotel is a good hotel. Right on the beautiful beach. Our servers for breakfast Maria & Mario were great, they were very kind and met our every needs. Our server for Dinner Rafael also was terrific, made recommendations on whats a popular dish and went above and beyond to make our experience phenomenal. What I didnt like from the hotel was our room being righf next to the kitchen, we heard almost everyones conversation and all the pots & pans crashing into eachother. The hotel food fell below my expectations. I was hoping for more options like menudo or tradional tacos, something more mexican. However, the massages my wife & I got from the spa were amazing. Those two young ladies im forgetting thier names but they made us feel like royalty.
Ana y Jose hotel is a good hotel. Right on the beautiful beach. Our servers for breakfast Maria & Mario were great, they were very kind and met our every needs. Our server for Dinner Rafael also was terrific, made recommendations on whats a popular dish and went above and beyond to make our experience phenomenal. What I didnt like from the hotel was our room being righf next to the kitchen, we heard almost everyones conversation and all the pots & pans crashing into eachother. The hotel food fell below my expectations. I was hoping for more options like menudo or tradional tacos, something more mexican. However, the massages my wife & I got from the spa were amazing. Those two young ladies im forgetting thier names but they made us feel like royalty.
8
Eldreth
20 may 2024
·
Se alojó 1 noche
Nos recibieron excelente, muy amables, las habitaciones lindas, solo que en una de ellas el aire acondicionado estaba mal localizado y fue insuficiente por la noche. Pero en genaral bien y la gente muy amables y atentos. Centrico y lindo
Nos recibieron excelente, muy amables, las habitaciones lindas, solo que en una de ellas el aire acondicionado estaba mal localizado y fue insuficiente por la noche. Pero en genaral bien y la gente muy amables y atentos. Centrico y lindo
6
BENJAMIN
8 may 2025
·
Se alojó 5 noches
La chambre était bien mais la tv était toute petite et mal positionnée dans la chambre pour la regarder dans le lit. Le matela était vieux et inconfortable, trop dure. Pas de miroir dans la partie salle de bain, pas de porte pour les wc.
La chambre était bien mais la tv était toute petite et mal positionnée dans la chambre pour la regarder dans le lit. Le matela était vieux et inconfortable, trop dure. Pas de miroir dans la partie salle de bain, pas de porte pour les wc.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El servicio es ampliamente elogiado por ser amable, atento y personalizado en toda la propiedad. Algunos huéspedes experimentaron un servicio más lento en la playa o en el restaurante.
Reseñas de huéspedes relacionadas
8
Pedro
4 may 2025
·
Se alojó 3 noches
Hotel was clean and well maintained. Service was great from housekeeping to waitstaff. The front desk wasn’t the best at check out but overall great service Our room was comfortable, clean with a stunning ocean view The only negative was the quality and value of the food and drinks. We had breakfast, lunch and ordered food at the beach. The quality was middle of the road but at Miami prices. We ended paying $125 for lunch for the two of us and a drink at the beach is $17-18 for unremarkable, water down cocktails. I can go to Miami for those prices and get better quality It had been 2 years since our last visit to Tulum. I will look for other places in the future. Prices have risen to Miami levels but you still have to endure some of the negatives like lack of street sidewalks, chaotic and extremely congested traffic, poor street lighting, risk of food poisoning, and a hint of insecurity. (We saw a group of fully geared Marine squad including their M16, patrolling the beach. I thought I was in an episode of Seals) Overall we had a good but not excellent experience that would make me want to go back
Hotel was clean and well maintained. Service was great from housekeeping to waitstaff. The front desk wasn’t the best at check out but overall great service Our room was comfortable, clean with a stunning ocean view The only negative was the quality and value of the food and drinks. We had breakfast, lunch and ordered food at the beach. The quality was middle of the road but at Miami prices. We ended paying $125 for lunch for the two of us and a drink at the beach is $17-18 for unremarkable, water down cocktails. I can go to Miami for those prices and get better quality It had been 2 years since our last visit to Tulum. I will look for other places in the future. Prices have risen to Miami levels but you still have to endure some of the negatives like lack of street sidewalks, chaotic and extremely congested traffic, poor street lighting, risk of food poisoning, and a hint of insecurity. (We saw a group of fully geared Marine squad including their M16, patrolling the beach. I thought I was in an episode of Seals) Overall we had a good but not excellent experience that would make me want to go back
10
Kathryn
29 ene 2025
·
Se alojó 3 noches
We LOVED our stay at Ana y Jose! Four friends got out of Dodge, and headed to Tulum for an all-inclusive, relaxing ladies weekend - we couldn’t have picked a better spot to land. They were attentive in advance, asking for our flight and shuttle information (and offering to help), and were incredibly sweet, kind, funny, and professional during our stay. Melissa is the head concierge and she was a ray of sunshine popping up everywhere! There wasn’t a thing we asked for (recommendations, taxis, getting ourselves locked out of our safe, etc) that she didn’t help with immediately. William and Maria (Mary) were our breakfast servers everyday and we had so much fun with them. Loved getting to know them a little bit and being able to relax into the stay so authentically. Mario was our dinner server every evening and similarly, we just loved getting to know him, learning new words from him (we had a fluent Spanish speaker with us, so communication was fairly easy), and seeing a friendly face every evening. They remembered a food allergy amongst us and went above and to bring her amazing dishes, brought us drinks (coffee, tea, margs) to at they knew we liked, and didn’t scrimp on presentation. Perfecto! The property is beautiful and does a wonderful job using the space to create a home-like but also bougie experience. The beach is beautiful, of course! We never fought for a lounge chair or even a spot in one of the shade lounges. We can’t recommend this place enough!
We LOVED our stay at Ana y Jose! Four friends got out of Dodge, and headed to Tulum for an all-inclusive, relaxing ladies weekend - we couldn’t have picked a better spot to land. They were attentive in advance, asking for our flight and shuttle information (and offering to help), and were incredibly sweet, kind, funny, and professional during our stay. Melissa is the head concierge and she was a ray of sunshine popping up everywhere! There wasn’t a thing we asked for (recommendations, taxis, getting ourselves locked out of our safe, etc) that she didn’t help with immediately. William and Maria (Mary) were our breakfast servers everyday and we had so much fun with them. Loved getting to know them a little bit and being able to relax into the stay so authentically. Mario was our dinner server every evening and similarly, we just loved getting to know him, learning new words from him (we had a fluent Spanish speaker with us, so communication was fairly easy), and seeing a friendly face every evening. They remembered a food allergy amongst us and went above and to bring her amazing dishes, brought us drinks (coffee, tea, margs) to at they knew we liked, and didn’t scrimp on presentation. Perfecto! The property is beautiful and does a wonderful job using the space to create a home-like but also bougie experience. The beach is beautiful, of course! We never fought for a lounge chair or even a spot in one of the shade lounges. We can’t recommend this place enough!
8
Kathy
29 jul 2024
·
Se alojó 3 noches
The property was well maintained and offered a boutique feel, which we loved! However we were not expecting families to select this property because there are no kid amenities here? The beach service was lacking too, they only came around maybe every 3 or so hours. Housekeeping was inconsistent as well. The food was absolutely amazing here!!
The property was well maintained and offered a boutique feel, which we loved! However we were not expecting families to select this property because there are no kid amenities here? The beach service was lacking too, they only came around maybe every 3 or so hours. Housekeeping was inconsistent as well. The food was absolutely amazing here!!
10
Elios
21 ago 2024
·
Se alojó 5 noches
The service was great Rafael & Paulina are top class.
The service was great Rafael & Paulina are top class.
8
Brenda Roberta
11 mar 2025
·
Se alojó 4 noches
We stayed in an ocean view room, Agua de Mar. it was large, lovely, with a gorgeous view and private plunge pool. The staff was wonderful! The property was very lovely. We did NOT like the incredibly loud Electronic Dance Music played beginning in the late morning and continuing all day long. The bass actually hurt our ears! Also, the fit was center was very tiny, no treadmill, broken bicycle… Thsnk goodness I run on the beach, which is absolutely gorgeous, great breakfasts, dinner was good if you have a small number of people. We had a dinner for 10 one night, I had reserved in advance. The restaurant never got the message. Service was very slow, food was mediocre. The soft shell crab tacos were amazing!
We stayed in an ocean view room, Agua de Mar. it was large, lovely, with a gorgeous view and private plunge pool. The staff was wonderful! The property was very lovely. We did NOT like the incredibly loud Electronic Dance Music played beginning in the late morning and continuing all day long. The bass actually hurt our ears! Also, the fit was center was very tiny, no treadmill, broken bicycle… Thsnk goodness I run on the beach, which is absolutely gorgeous, great breakfasts, dinner was good if you have a small number of people. We had a dinner for 10 one night, I had reserved in advance. The restaurant never got the message. Service was very slow, food was mediocre. The soft shell crab tacos were amazing!
10
Chamil
24 mar 2025
·
Se alojó 5 noches
We had a wonderful stay at Ana y Jose. The place is beautiful and offers a perfect balance of a boutique hotel and family friendly vibe. The service was impeccable: friendly and accommodating, always going an extra mile. The little kids playground on the beach was a highlight. We also enjoyed the spa very much. We are definitely coming back.
We had a wonderful stay at Ana y Jose. The place is beautiful and offers a perfect balance of a boutique hotel and family friendly vibe. The service was impeccable: friendly and accommodating, always going an extra mile. The little kids playground on the beach was a highlight. We also enjoyed the spa very much. We are definitely coming back.
10
TAMIKA
6 oct 2024
·
Se alojó 4 noches
Definitely a location I would visit again. It was such a great experience. ALL of the staff was always very helpful and attentive to our needs. We had a group of 8 and there were absolutely no complaints. The food was excellent, beautiful beach and great amenities. Thanks for making my brother's birthday trip an amazing one
Definitely a location I would visit again. It was such a great experience. ALL of the staff was always very helpful and attentive to our needs. We had a group of 8 and there were absolutely no complaints. The food was excellent, beautiful beach and great amenities. Thanks for making my brother's birthday trip an amazing one
10
Pamela
10 mar 2025
·
Se alojó 3 noches
This was our first visit to Tulum. This small charming hotel was great. The staff were all very friendly and helpful and it is right on the beach, The food at the restaurant was good, but the service a bit slow. The gym could use upgrading, but on the whole we were very satisfied and would go back again.
This was our first visit to Tulum. This small charming hotel was great. The staff were all very friendly and helpful and it is right on the beach, The food at the restaurant was good, but the service a bit slow. The gym could use upgrading, but on the whole we were very satisfied and would go back again.
10
Dagmar
13 oct 2025
·
Se alojó 5 noches
It was our second visit, and we are still happy to come here. They even remembered us, from last time, which makes you feeling home. Everything is always nice from service thru the people.
It was our second visit, and we are still happy to come here. They even remembered us, from last time, which makes you feeling home. Everything is always nice from service thru the people.
10
Dagmar
19 oct 2024
·
Se alojó 5 noches
Everything was perfect. Everybody was helpful. I will go back if I ever go back to Tulum. Celebrated my husbands birthday. Had ordered a cake. They made it so nice with music and singing. I was very touched, more than I expected. Clean and everybody is very attentive. The airport shuttle was working very well too.
Everything was perfect. Everybody was helpful. I will go back if I ever go back to Tulum. Celebrated my husbands birthday. Had ordered a cake. They made it so nice with music and singing. I was very touched, more than I expected. Clean and everybody is very attentive. The airport shuttle was working very well too.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Excelente ubicación frente a la playa con acceso conveniente y hermosas vistas. Algunos huéspedes experimentaron ruido significativo procedente de la carretera, locales cercanos o construcciones.
Reseñas de huéspedes relacionadas
10
Manuel Armando
28 may 2025
·
Se alojó 3 noches
Un hotel con todo lo necesario para pasar una excelente estancia. El personal es muy amable. La comida es muy buena. El único tema son que las habitaciones pegadas a la calle principal pueden ser un poco ruidosas. Pero en general es un lugar de 9.0
Un hotel con todo lo necesario para pasar una excelente estancia. El personal es muy amable. La comida es muy buena. El único tema son que las habitaciones pegadas a la calle principal pueden ser un poco ruidosas. Pero en general es un lugar de 9.0
10
Claudia
15 may 2023
·
Se alojó 1 noche
Beautiful hotel next to the beach.
Beautiful hotel next to the beach.
8
Nicole
1 ene 2023
·
Se alojó 19.357 noches
Beautiful small hotel, good food, amazing beach and comfortable beds. Great food. We were in one of their new suites which was beautiful but noisey at night which didn’t bother us. The view from the balcony was not the best but the beach made up for any negative things. Would stay here again
Beautiful small hotel, good food, amazing beach and comfortable beds. Great food. We were in one of their new suites which was beautiful but noisey at night which didn’t bother us. The view from the balcony was not the best but the beach made up for any negative things. Would stay here again
8
Pedro
4 may 2025
·
Se alojó 3 noches
Hotel was clean and well maintained. Service was great from housekeeping to waitstaff. The front desk wasn’t the best at check out but overall great service Our room was comfortable, clean with a stunning ocean view The only negative was the quality and value of the food and drinks. We had breakfast, lunch and ordered food at the beach. The quality was middle of the road but at Miami prices. We ended paying $125 for lunch for the two of us and a drink at the beach is $17-18 for unremarkable, water down cocktails. I can go to Miami for those prices and get better quality It had been 2 years since our last visit to Tulum. I will look for other places in the future. Prices have risen to Miami levels but you still have to endure some of the negatives like lack of street sidewalks, chaotic and extremely congested traffic, poor street lighting, risk of food poisoning, and a hint of insecurity. (We saw a group of fully geared Marine squad including their M16, patrolling the beach. I thought I was in an episode of Seals) Overall we had a good but not excellent experience that would make me want to go back
Hotel was clean and well maintained. Service was great from housekeeping to waitstaff. The front desk wasn’t the best at check out but overall great service Our room was comfortable, clean with a stunning ocean view The only negative was the quality and value of the food and drinks. We had breakfast, lunch and ordered food at the beach. The quality was middle of the road but at Miami prices. We ended paying $125 for lunch for the two of us and a drink at the beach is $17-18 for unremarkable, water down cocktails. I can go to Miami for those prices and get better quality It had been 2 years since our last visit to Tulum. I will look for other places in the future. Prices have risen to Miami levels but you still have to endure some of the negatives like lack of street sidewalks, chaotic and extremely congested traffic, poor street lighting, risk of food poisoning, and a hint of insecurity. (We saw a group of fully geared Marine squad including their M16, patrolling the beach. I thought I was in an episode of Seals) Overall we had a good but not excellent experience that would make me want to go back
10
David
14 feb 2025
·
Se alojó 7 noches
Beautiful beachfront resort
Beautiful beachfront resort
6
Tabassom
23 feb 2022
·
Se alojó 4 noches
The location of this property is excellent and the restaurant food is amazing however, the service was not consistently great every time. The complementary breakfast does not include any warm food, it’s only a basket of bread and coffee and a few pieces of fruits. The level of noise is super super loud due to construction next door and also the music from the bar across the street.
The location of this property is excellent and the restaurant food is amazing however, the service was not consistently great every time. The complementary breakfast does not include any warm food, it’s only a basket of bread and coffee and a few pieces of fruits. The level of noise is super super loud due to construction next door and also the music from the bar across the street.
8
Francisco de Asis
9 ene 2023
·
Se alojó 19.365 noches
La ubicación es excelente , en el cuarto la TV muy pegada a la pared , me dolia el cuello al verla , en la barra del bar del cuarto faltan unos bancos , a los meseros en la playa se les olvida y tardan bastante en traer lo que uno les pide.
La ubicación es excelente , en el cuarto la TV muy pegada a la pared , me dolia el cuello al verla , en la barra del bar del cuarto faltan unos bancos , a los meseros en la playa se les olvida y tardan bastante en traer lo que uno les pide.
8
Eddy Alexandra
17 ene 2022
·
Se alojó 3 noches
El hotel es muy lindo, cada rinconcito lleno de detalles, es tranquilo en medio del festivo Tulum, Habitaciones amplias y cómodas, la playa con todo lo necesario para disfrutar con comodidad y pasear por ella viendo los demás clubs de playa. Es un hotel familiar, lo que es una bendición en Tulum, volvería definitivamente. Lo único que me pareció raro, fue incluía el desayuno pero sin huevos, debían pagarse adicional, cualquier proteína se pagaba adicional. Solo incluye jugo, café y panes. Igual deliciosos los panes. Al principio nos pareció raro, pero era tan rico que no nos hizo falta la proteína, solo lo comento para que se tenga en cuenta quienes van a reservar
El hotel es muy lindo, cada rinconcito lleno de detalles, es tranquilo en medio del festivo Tulum, Habitaciones amplias y cómodas, la playa con todo lo necesario para disfrutar con comodidad y pasear por ella viendo los demás clubs de playa. Es un hotel familiar, lo que es una bendición en Tulum, volvería definitivamente. Lo único que me pareció raro, fue incluía el desayuno pero sin huevos, debían pagarse adicional, cualquier proteína se pagaba adicional. Solo incluye jugo, café y panes. Igual deliciosos los panes. Al principio nos pareció raro, pero era tan rico que no nos hizo falta la proteína, solo lo comento para que se tenga en cuenta quienes van a reservar
8
Brenda Roberta
11 mar 2025
·
Se alojó 4 noches
We stayed in an ocean view room, Agua de Mar. it was large, lovely, with a gorgeous view and private plunge pool. The staff was wonderful! The property was very lovely. We did NOT like the incredibly loud Electronic Dance Music played beginning in the late morning and continuing all day long. The bass actually hurt our ears! Also, the fit was center was very tiny, no treadmill, broken bicycle… Thsnk goodness I run on the beach, which is absolutely gorgeous, great breakfasts, dinner was good if you have a small number of people. We had a dinner for 10 one night, I had reserved in advance. The restaurant never got the message. Service was very slow, food was mediocre. The soft shell crab tacos were amazing!
We stayed in an ocean view room, Agua de Mar. it was large, lovely, with a gorgeous view and private plunge pool. The staff was wonderful! The property was very lovely. We did NOT like the incredibly loud Electronic Dance Music played beginning in the late morning and continuing all day long. The bass actually hurt our ears! Also, the fit was center was very tiny, no treadmill, broken bicycle… Thsnk goodness I run on the beach, which is absolutely gorgeous, great breakfasts, dinner was good if you have a small number of people. We had a dinner for 10 one night, I had reserved in advance. The restaurant never got the message. Service was very slow, food was mediocre. The soft shell crab tacos were amazing!
10
Pamela
10 mar 2025
·
Se alojó 3 noches
This was our first visit to Tulum. This small charming hotel was great. The staff were all very friendly and helpful and it is right on the beach, The food at the restaurant was good, but the service a bit slow. The gym could use upgrading, but on the whole we were very satisfied and would go back again.
This was our first visit to Tulum. This small charming hotel was great. The staff were all very friendly and helpful and it is right on the beach, The food at the restaurant was good, but the service a bit slow. The gym could use upgrading, but on the whole we were very satisfied and would go back again.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
Muchos elogian la comida como sabrosa, con desayunos agradables y platos destacados. Sin embargo, los precios son elevados, el desayuno incluido se limita a pan, fruta y bebidas, y el servicio puede ser lento.
Reseñas de huéspedes relacionadas
10
Jesus O
16 dic 2025
·
Se alojó 1 noche
La comida es muy rica
La comida es muy rica
10
Dionne
23 jun 2024
·
Se alojó 3 noches
Service is excellent! I spent 3 nights and had a relaxing, peaceful time. It rained a lot and I ordered room service for dinner two nights and the food was really delicious and healthy. Omar deserves a special shoutout for being a fantastic and hilarious waiter. He recommended meals that were superb. My last night I ate at the restaurant and wasn’t feeling well, and he recommended the grilled fish and quinoa risotto, since they were light. Great choice. The spa services are a must! I had the best facial and massage, 70 minutes each, by I think, Abigail? I booked one for each day. Just amazing! My room was large and had everything I could want. The beach when it stopped raining, was fantastic! My last day the sun came out and while it was not hot, nice breeze, I still got sunburnt. This was my first solo trip and thanks to Ana y Jose, it was perfect due to staff and amenities. I will definitely stay there again when I visit.
Service is excellent! I spent 3 nights and had a relaxing, peaceful time. It rained a lot and I ordered room service for dinner two nights and the food was really delicious and healthy. Omar deserves a special shoutout for being a fantastic and hilarious waiter. He recommended meals that were superb. My last night I ate at the restaurant and wasn’t feeling well, and he recommended the grilled fish and quinoa risotto, since they were light. Great choice. The spa services are a must! I had the best facial and massage, 70 minutes each, by I think, Abigail? I booked one for each day. Just amazing! My room was large and had everything I could want. The beach when it stopped raining, was fantastic! My last day the sun came out and while it was not hot, nice breeze, I still got sunburnt. This was my first solo trip and thanks to Ana y Jose, it was perfect due to staff and amenities. I will definitely stay there again when I visit.
8
Pedro
4 may 2025
·
Se alojó 3 noches
Hotel was clean and well maintained. Service was great from housekeeping to waitstaff. The front desk wasn’t the best at check out but overall great service Our room was comfortable, clean with a stunning ocean view The only negative was the quality and value of the food and drinks. We had breakfast, lunch and ordered food at the beach. The quality was middle of the road but at Miami prices. We ended paying $125 for lunch for the two of us and a drink at the beach is $17-18 for unremarkable, water down cocktails. I can go to Miami for those prices and get better quality It had been 2 years since our last visit to Tulum. I will look for other places in the future. Prices have risen to Miami levels but you still have to endure some of the negatives like lack of street sidewalks, chaotic and extremely congested traffic, poor street lighting, risk of food poisoning, and a hint of insecurity. (We saw a group of fully geared Marine squad including their M16, patrolling the beach. I thought I was in an episode of Seals) Overall we had a good but not excellent experience that would make me want to go back
Hotel was clean and well maintained. Service was great from housekeeping to waitstaff. The front desk wasn’t the best at check out but overall great service Our room was comfortable, clean with a stunning ocean view The only negative was the quality and value of the food and drinks. We had breakfast, lunch and ordered food at the beach. The quality was middle of the road but at Miami prices. We ended paying $125 for lunch for the two of us and a drink at the beach is $17-18 for unremarkable, water down cocktails. I can go to Miami for those prices and get better quality It had been 2 years since our last visit to Tulum. I will look for other places in the future. Prices have risen to Miami levels but you still have to endure some of the negatives like lack of street sidewalks, chaotic and extremely congested traffic, poor street lighting, risk of food poisoning, and a hint of insecurity. (We saw a group of fully geared Marine squad including their M16, patrolling the beach. I thought I was in an episode of Seals) Overall we had a good but not excellent experience that would make me want to go back
8
Kathy
29 jul 2024
·
Se alojó 3 noches
The property was well maintained and offered a boutique feel, which we loved! However we were not expecting families to select this property because there are no kid amenities here? The beach service was lacking too, they only came around maybe every 3 or so hours. Housekeeping was inconsistent as well. The food was absolutely amazing here!!
The property was well maintained and offered a boutique feel, which we loved! However we were not expecting families to select this property because there are no kid amenities here? The beach service was lacking too, they only came around maybe every 3 or so hours. Housekeeping was inconsistent as well. The food was absolutely amazing here!!
6
Tabassom
23 feb 2022
·
Se alojó 4 noches
The location of this property is excellent and the restaurant food is amazing however, the service was not consistently great every time. The complementary breakfast does not include any warm food, it’s only a basket of bread and coffee and a few pieces of fruits. The level of noise is super super loud due to construction next door and also the music from the bar across the street.
The location of this property is excellent and the restaurant food is amazing however, the service was not consistently great every time. The complementary breakfast does not include any warm food, it’s only a basket of bread and coffee and a few pieces of fruits. The level of noise is super super loud due to construction next door and also the music from the bar across the street.
8
Eddy Alexandra
17 ene 2022
·
Se alojó 3 noches
El hotel es muy lindo, cada rinconcito lleno de detalles, es tranquilo en medio del festivo Tulum, Habitaciones amplias y cómodas, la playa con todo lo necesario para disfrutar con comodidad y pasear por ella viendo los demás clubs de playa. Es un hotel familiar, lo que es una bendición en Tulum, volvería definitivamente. Lo único que me pareció raro, fue incluía el desayuno pero sin huevos, debían pagarse adicional, cualquier proteína se pagaba adicional. Solo incluye jugo, café y panes. Igual deliciosos los panes. Al principio nos pareció raro, pero era tan rico que no nos hizo falta la proteína, solo lo comento para que se tenga en cuenta quienes van a reservar
El hotel es muy lindo, cada rinconcito lleno de detalles, es tranquilo en medio del festivo Tulum, Habitaciones amplias y cómodas, la playa con todo lo necesario para disfrutar con comodidad y pasear por ella viendo los demás clubs de playa. Es un hotel familiar, lo que es una bendición en Tulum, volvería definitivamente. Lo único que me pareció raro, fue incluía el desayuno pero sin huevos, debían pagarse adicional, cualquier proteína se pagaba adicional. Solo incluye jugo, café y panes. Igual deliciosos los panes. Al principio nos pareció raro, pero era tan rico que no nos hizo falta la proteína, solo lo comento para que se tenga en cuenta quienes van a reservar
8
Brenda Roberta
11 mar 2025
·
Se alojó 4 noches
We stayed in an ocean view room, Agua de Mar. it was large, lovely, with a gorgeous view and private plunge pool. The staff was wonderful! The property was very lovely. We did NOT like the incredibly loud Electronic Dance Music played beginning in the late morning and continuing all day long. The bass actually hurt our ears! Also, the fit was center was very tiny, no treadmill, broken bicycle… Thsnk goodness I run on the beach, which is absolutely gorgeous, great breakfasts, dinner was good if you have a small number of people. We had a dinner for 10 one night, I had reserved in advance. The restaurant never got the message. Service was very slow, food was mediocre. The soft shell crab tacos were amazing!
We stayed in an ocean view room, Agua de Mar. it was large, lovely, with a gorgeous view and private plunge pool. The staff was wonderful! The property was very lovely. We did NOT like the incredibly loud Electronic Dance Music played beginning in the late morning and continuing all day long. The bass actually hurt our ears! Also, the fit was center was very tiny, no treadmill, broken bicycle… Thsnk goodness I run on the beach, which is absolutely gorgeous, great breakfasts, dinner was good if you have a small number of people. We had a dinner for 10 one night, I had reserved in advance. The restaurant never got the message. Service was very slow, food was mediocre. The soft shell crab tacos were amazing!
6
Ivan
12 mar 2025
·
Se alojó 3 noches
Ana y Jose hotel is a good hotel. Right on the beautiful beach. Our servers for breakfast Maria & Mario were great, they were very kind and met our every needs. Our server for Dinner Rafael also was terrific, made recommendations on whats a popular dish and went above and beyond to make our experience phenomenal. What I didnt like from the hotel was our room being righf next to the kitchen, we heard almost everyones conversation and all the pots & pans crashing into eachother. The hotel food fell below my expectations. I was hoping for more options like menudo or tradional tacos, something more mexican. However, the massages my wife & I got from the spa were amazing. Those two young ladies im forgetting thier names but they made us feel like royalty.
Ana y Jose hotel is a good hotel. Right on the beautiful beach. Our servers for breakfast Maria & Mario were great, they were very kind and met our every needs. Our server for Dinner Rafael also was terrific, made recommendations on whats a popular dish and went above and beyond to make our experience phenomenal. What I didnt like from the hotel was our room being righf next to the kitchen, we heard almost everyones conversation and all the pots & pans crashing into eachother. The hotel food fell below my expectations. I was hoping for more options like menudo or tradional tacos, something more mexican. However, the massages my wife & I got from the spa were amazing. Those two young ladies im forgetting thier names but they made us feel like royalty.
10
Pamela
10 mar 2025
·
Se alojó 3 noches
This was our first visit to Tulum. This small charming hotel was great. The staff were all very friendly and helpful and it is right on the beach, The food at the restaurant was good, but the service a bit slow. The gym could use upgrading, but on the whole we were very satisfied and would go back again.
This was our first visit to Tulum. This small charming hotel was great. The staff were all very friendly and helpful and it is right on the beach, The food at the restaurant was good, but the service a bit slow. The gym could use upgrading, but on the whole we were very satisfied and would go back again.
10
Jaime
26 may 2025
·
Se alojó 3 noches
El personal fue muy amable y la habitación también. La comida excelente
El personal fue muy amable y la habitación también. La comida excelente
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
6
enrique
3 jun 2026
·
Se alojó 4 noches
No es un hotel boutique, caro para lo que ofrece
No es un hotel boutique, caro para lo que ofrece
10
Jesus O
16 dic 2025
·
Se alojó 1 noche
La comida es muy rica
La comida es muy rica
10
Manuel
1 nov 2025
·
Se alojó 3 noches
Good porquekwh me gustó porque why
Good porquekwh me gustó porque why
6
Luis Angel
12 oct 2025
·
Se alojó 3 noches
No te dejan hacer nada en el hotel, tienes que pagar para todo y quieres meter una bebida o comida y al hotel y no está permitido te quieren cobrar por todo y los precios elevados muy elevados
No te dejan hacer nada en el hotel, tienes que pagar para todo y quieres meter una bebida o comida y al hotel y no está permitido te quieren cobrar por todo y los precios elevados muy elevados
10
Manuel Armando
28 may 2025
·
Se alojó 3 noches
Un hotel con todo lo necesario para pasar una excelente estancia. El personal es muy amable. La comida es muy buena. El único tema son que las habitaciones pegadas a la calle principal pueden ser un poco ruidosas. Pero en general es un lugar de 9.0
Un hotel con todo lo necesario para pasar una excelente estancia. El personal es muy amable. La comida es muy buena. El único tema son que las habitaciones pegadas a la calle principal pueden ser un poco ruidosas. Pero en general es un lugar de 9.0
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 00:00
Antes de la(s) 12:00
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
septiembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-17: 299.85071022180176USD
- 2026-09-18: 151.16211664823913USD
- 2026-09-19: NO DATA
- 2026-09-20: NO DATA
- 2026-09-21: NO DATA
- 2026-09-22: NO DATA
- 2026-09-23: 151.16211664823913USD
- 2026-09-24: 138.9934998639679USD
- 2026-09-25: 143.4753500763016USD
- 2026-09-26: 138.9621789274521USD
- 2026-09-27: 139.08595828896333USD
- 2026-09-28: 151.16211664823913USD
- 2026-09-29: 151.16211664823913USD
- 2026-09-30: 151.16211664823913USD
- 2026-10-01: 211.84682036338808USD
- 2026-10-02: 206.2489354740143USD
- 2026-10-03: 211.84682036338808USD
- 2026-10-04: 151.16211664823913USD
- 2026-10-05: 211.84682036338808USD
- 2026-10-06: 211.84682036338808USD
- 2026-10-07: 211.84682036338808USD
- 2026-10-08: 151.16211664823913USD
- 2026-10-09: 151.16211664823913USD
- 2026-10-10: 151.16211664823913USD
- 2026-10-11: 151.16211664823913USD
- 2026-10-12: 138.9621789274521USD
- 2026-10-13: 151.16211664823913USD
- 2026-10-14: 138.9621789274521USD
- 2026-10-15: 151.16211664823913USD
- 2026-10-16: 151.16211664823913USD
- 2026-10-17: 211.84682036338808USD
- 2026-10-18: 143.2757567305069USD
- 2026-10-19: 151.16211664823913USD
- 2026-10-20: 143.48196237119294USD
- 2026-10-21: 151.16211664823913USD
- 2026-10-22: 233.7309974842987USD
- 2026-10-23: 460.52415825732425USD
- 2026-10-24: 233.7309974842987USD
- 2026-10-25: 159.86540110981753USD
- 2026-10-26: 166.0941828974762USD
- 2026-10-27: 159.86540110981753USD
- 2026-10-28: 166.0941828974762USD
- 2026-10-29: 151.16211664823913USD
- 2026-10-30: 151.78522923110964USD
- 2026-10-31: 143.4753500763016USD
- 2026-11-01: 197.9211698865967USD
- 2026-11-02: 197.9211698865967USD
- 2026-11-03: 195.77170174012758USD
- 2026-11-04: 320.26129019549563USD
- 2026-11-05: 320.26129019549563USD
- 2026-11-06: 320.26129019549563USD
- 2026-11-07: 320.26129019549563USD
- 2026-11-08: 320.26129019549563USD
- 2026-11-09: 320.26129019549563USD
- 2026-11-10: 195.77170174012758USD
- 2026-11-11: 197.9211698865967USD
- 2026-11-12: 320.26129019549563USD
- 2026-11-13: 320.26129019549563USD
- 2026-11-14: 320.26129019549563USD
- 2026-11-15: 320.26129019549563USD
- 2026-11-16: 320.26129019549563USD
- 2026-11-17: 225.81511839294436USD
Este alojamiento proporciona un servicio de traslado desde el aeropuerto (es posible que se apliquen cargos adicionales). Los huéspedes deberán proporcionar al alojamiento los datos de su llegada a través de la información de contacto que figura en la confirmación de la reserva. Este alojamiento no permite realizar el registro de entrada fuera del horario establecido. El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
Se te pedirá que pagues el siguiente depósito totalmente reembolsable.
Deposit: MXN 2000 per accommodation, per night
A damage deposit of MXN 2000 will be collected before check-in.
A damage deposit of MXN 2000 will be collected before check-in.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- El nombre de la tarjeta de crédito utilizada a la llegada para pagar gastos adicionales debe corresponderse con el nombre principal que figura en la reserva de la habitación.
- Este alojamiento acepta tarjetas de crédito, tarjetas de débito y efectivo.
- Se permite celebrar fiestas u otros eventos en las instalaciones.
- Se aceptan estancias de larga duración.
- Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: detector de monóxido de carbono, extintor y detector de humo.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- Es necesario reservar con antelación los servicios de masaje y los tratamientos de spa. Las reservas se realizan poniéndose en contacto con el hotel antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
- Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
- Este alojamiento permite mascotas solo en determinadas habitaciones y tiene otras restricciones sobre las mascotas (se aplican cargos y se pueden encontrar en la sección relativa a las tarifas). Los huéspedes pueden realizar las gestiones para traer sus mascotas poniéndose en contacto directamente con el alojamiento mediante la información de contacto que figura en la confirmación de la reserva.
- Es posible realizar el registro de entrada sin contacto personal y el registro de salida sin contacto personal.
- Este alojamiento acepta huéspedes de cualquier orientación sexual e identidad de género (LGTBQ+ friendly).
- Transporte al aeropuerto: 4940 MXN por vehículo (ida y vuelta, máximo 7 personas)
- Mascotas: 700 MXN por mascota, por noche
- El registro de entrada temprana tiene un coste adicional (servicio sujeto a disponibilidad).
- El registro de salida tardía tiene un coste adicional (sujeto a disponibilidad)
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Servicio de habitaciones
Mostrador turístico
Servicios
Mostrador turístico
Servicio de tintorería
Servicio de limpieza
Salones para banquetes
Cambio de divisas
Caja fuerte
Alquiler de bicicletas
Consigna de equipajes
Autoservicio de lavandería
24-Hour Front Desk
Concierge Services
Actividades
Piscina
Playa privada
Jardín
Playa (cercana)
Windsurf
Ciclismo
Piscina al aire libre
Música en directo
Muebles de exterior
Pool (Seasonal Outdoor)
Terraza
Fitness Center (nearby)
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Bañera de hidromasaje/Jacuzzi
Servicio de masajes
Solárium
Spa y centro de bienestar
Club infantil
Mesas y zona de picnic
Comidas para llevar
Desayuno en la habitación
Habitaciones antialérgicas disponibles
Habitación familiar
Beach Sun Loungers
Snack Bar/Deli
Aparcamiento
Aparcamiento
Traslados al aeropuerto
Aparcamiento gratuito
Parking Onsite
Internet
WiFi gratuito