Ana y Jose Tulum Hotel & Beach Club
US$ 173
/noite
Média para setembro
Preços para Ana y Jose Tulum Hotel & Beach Club
Selecione datas para ver preços e disponibilidade
US$ 173
/noite
Média para setembro
Preços médios mensais
Em Ana y Jose Tulum Hotel & Beach Club, o preço por noite é, em média, US$ 132 no mês mais barato (agosto) e US$ 346 no mês mais caro (janeiro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 346 |
| fevereiro | US$ 310 |
| março | US$ 311 |
| abril | US$ 275 |
| maio | US$ 153 |
| junho | US$ 148 |
| julho | US$ 159 |
| agosto | US$ 132 |
| setembro | US$ 173 |
| outubro | US$ 173 |
| novembro | US$ 295 |
| dezembro | US$ 283 |
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set. · US$ 173
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Mais caro: janeiro (aprox. US$ 346)
Mais barato: agosto (aprox. US$ 132)
Sobre este alojamento
E porque não desfrutar de massagens, tratamentos corporais e tratamentos faciais? Depois de um dia na praia privada, experimente uma piscina exterior e uma sala de fitness. As facilidades adicionais incluem Wi-fi grátis, serviços de concier...
Comodidades
E porque não desfrutar de massagens, tratamentos corporais e tratamentos faciais? Depois de um dia na praia privada, experimente uma piscina exterior e uma sala de fitness. As facilidades adicionais incluem Wi-fi grátis, serviços de concierge e serviços para casamentos.
Comodidades para negócios
As principais comodidades incluem um serviço de limpeza a seco, uma receção aberta 24 horas e assistência multilingue. Planeia um evento em Tulum? Este hotel dispõe de uma zona para conferências e de uma sala de reuniões, com uma área total de 140 metros quadrados. O hotel conta com transporte de/para o aeroporto (disponível 24 horas) mediante uma sobretaxa e há estacionamento com motorista grátis no local.
Restaurante
Conheça o melhor da cozinha internacional no Ana’s Kitchen, um restaurante à beira da praia com uma magnífica vista para o jardim. Se preferir desfrutar do aconchego dos seus aposentos, dê uma vista de olhos pelo menu do serviço de quarto (a horas específicas). Aproveite ainda para conviver na receção grátis, organizada diariamente. Aproveite ainda para tomar um copo entre dois dedos de conversa no bar/lounge ou no bar de praia. Comece as suas manhãs da melhor forma com um pequeno-almoço preparado no momento grátis, servido diariamente entre as 7:30 e as 10:30.
Quartos
Sinta-se em casa num dos 32 quartos com decoração personalizada, com um minibar e uma máquina de café expresso. As camas têm edredões de penas e roupa de alta qualidade, para um sono pleno de conforto. As unidades contam com uma varanda. Ao final do dia, assista a uma seleção de canais via satélite no seu Smart TV de 40 polegadas. A internet sem fios permite-lhe estar sempre contactável. As casas de banho têm um polibã com um chuveiro fixo e artigos de higiene grátis.
Localização
Com uma estadia nAna y Jose Tulum Hotel & Spa em Tulum (Zona Hotelera), ficará a alguns passos de Playa de Tulum e a 4 minuto(s) de carro de Reserva de la Biósfera Sian-Ka'an. Este hotel de praia está a 3,5 km (2,2 mi) de Parque Nacional de Tulum e a 5,8 km (3,6 mi) de Playa Paraiso.
O que há nas proximidades
Playa de Tulum(0.1 milhas)
Escultura Ven a la Luz(0.4 milhas)
SFER IK(1.7 milhas)
Parque Jaguar(2.1 milhas)
Reserva de la Biósfera Sian-Ka'an(2.1 milhas)
Parque Nacional de Tulum(2.2 milhas)
Entrada do Parque Jaguar(2.3 milhas)
Mirante do Jaguar Tulum(2.3 milhas)
Playa de Aceso Libre Las Palmas(3.1 milhas)
Centro de Estilo de Vida Hunab(3.5 milhas)
Playa Paraiso(3.6 milhas)
Praia Akun(4.1 milhas)
Caminhada de Arte Holistika(4.7 milhas)
Praia(5 milhas)
Parque Dos Aguas(5 milhas)
Aeroporto Internacional de Tulum (TQO)(28.5 milhas)
Cancun, Quintana Roo (CUN-Aeroporto Internacional de Cancun)(77 milhas)
Estacionamento
Serviço de transporte ao aeroporto
Restaurante
Piscina
Serviço de quartos
Balcão de turismo
Localização
Carretera Tulum Bocapaila Km 7, Zona Hotelera, Tulum, Tulum, Estado de Quintana Roo, México
Playa de Tulum (0.1 milhas)
Escultura Ven a la Luz (0.4 milhas)
SFER IK (1.7 milhas)
Parque Jaguar (2.1 milhas)
Reserva de la Biósfera Sian-Ka'an (2.1 milhas)
Parque Nacional de Tulum (2.2 milhas)
Opções de quartos
25
Superior Garden
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 3
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
14
Charming Garden
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
13
Manglar
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
26
2 Bedroom Suite
Detalhes do quarto
1 Cama De Casal Extragrande
e 2 Camas De Casal Grandes
Dormidas 4
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
12
Feelings OV
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
28
Villa Coba
Detalhes do quarto
3× Camas De Casal Extragrandes
Dormidas 6
VarandaAr condicionadoWi-Fi (gratuito)Microondas
20
Casa del Agua
Detalhes do quarto
3× Camas De Casal Extragrandes
e 2 Camas De Casal Grandes
VarandaAr condicionadoWi-Fi (gratuito)Cozinha
11
Charming OV
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
Avaliações dos hóspedes sobre Ana y Jose Tulum Hotel & Beach Club
8.7
Fabuloso
Com base em 239 avaliações verificadas
Quem se hospeda aqui?
Casal
59%
Família
26%
Grupos
12%
Individual
1%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No Ana y Jose Tulum Hotel & Beach Club, os viajantes elogiam a simpatia da equipe e a localização à beira-mar, enquanto as opiniões sobre o custo-benefício da alimentação e alguns quartos afetados por barulho são variadas, criando uma experiência charmosa, mas ocasionalmente cara e nem sempre tranquila.
Saiba maisIsto foi útil?
O que pensam os hóspedes
No Ana y Jose Tulum Hotel & Beach Club, os viajantes elogiam a simpatia da equipe e a localização à beira-mar, enquanto as opiniões sobre o custo-benefício da alimentação e alguns quartos afetados por barulho são variadas, criando uma experiência charmosa, mas ocasionalmente cara e nem sempre tranquila.
Os hóspedes frequentemente destacam o atendimento caloroso e atencioso, o ambiente boutique e familiar e a bela praia. Os quartos variam de suítes espaçosas com vista para o mar e piscinas privativas a opções mais simples; vários mencionam ruído da estrada, locais próximos ou áreas de serviço. A comida costuma ser saborosa, mas os preços são altos, o café da manhã incluso é limitado a pão, frutas e bebidas, e o serviço no restaurante ou na praia pode ser lento às vezes. Ideal para viajantes que priorizam o acesso à praia e a atenção da equipe em vez de orçamentos rígidos e silêncio garantido.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
Localização à beira-mar com uma bela praia e um spa bem avaliado; alguns quartos incluem piscinas privativas. A academia é pequena e precisa de reformas.
Avaliações dos hóspedes relacionadas
10
Claudia
15 de mai. de 2023
·
A estadia foi de 1 noite
Beautiful hotel next to the beach.
Beautiful hotel next to the beach.
10
Dionne
23 de jun. de 2024
·
A estadia foi de 3 noites
Service is excellent! I spent 3 nights and had a relaxing, peaceful time. It rained a lot and I ordered room service for dinner two nights and the food was really delicious and healthy. Omar deserves a special shoutout for being a fantastic and hilarious waiter. He recommended meals that were superb. My last night I ate at the restaurant and wasn’t feeling well, and he recommended the grilled fish and quinoa risotto, since they were light. Great choice. The spa services are a must! I had the best facial and massage, 70 minutes each, by I think, Abigail? I booked one for each day. Just amazing! My room was large and had everything I could want. The beach when it stopped raining, was fantastic! My last day the sun came out and while it was not hot, nice breeze, I still got sunburnt. This was my first solo trip and thanks to Ana y Jose, it was perfect due to staff and amenities. I will definitely stay there again when I visit.
Service is excellent! I spent 3 nights and had a relaxing, peaceful time. It rained a lot and I ordered room service for dinner two nights and the food was really delicious and healthy. Omar deserves a special shoutout for being a fantastic and hilarious waiter. He recommended meals that were superb. My last night I ate at the restaurant and wasn’t feeling well, and he recommended the grilled fish and quinoa risotto, since they were light. Great choice. The spa services are a must! I had the best facial and massage, 70 minutes each, by I think, Abigail? I booked one for each day. Just amazing! My room was large and had everything I could want. The beach when it stopped raining, was fantastic! My last day the sun came out and while it was not hot, nice breeze, I still got sunburnt. This was my first solo trip and thanks to Ana y Jose, it was perfect due to staff and amenities. I will definitely stay there again when I visit.
10
Alexander
15 de dez. de 2024
·
A estadia foi de 6 noites
We greatly enjoyed Villa Coba, with the private pool and jacuzzi. Excellent breakfast right by the beach. Very happy with the service, friendly and helpful staff
We greatly enjoyed Villa Coba, with the private pool and jacuzzi. Excellent breakfast right by the beach. Very happy with the service, friendly and helpful staff
10
David
14 de fev. de 2025
·
A estadia foi de 7 noites
Beautiful beachfront resort
Beautiful beachfront resort
10
Dania Sara
18 de jun. de 2024
·
A estadia foi de 3 noites
I loved my stay at this place! Very friendly staff, and a beautiful hotel! I think the pool area could’ve been a bit bigger, but the beach made up for it! The food was definitely exceeding my expectations! Very great quality food.
I loved my stay at this place! Very friendly staff, and a beautiful hotel! I think the pool area could’ve been a bit bigger, but the beach made up for it! The food was definitely exceeding my expectations! Very great quality food.
8
Brenda Roberta
11 de mar. de 2025
·
A estadia foi de 4 noites
We stayed in an ocean view room, Agua de Mar. it was large, lovely, with a gorgeous view and private plunge pool. The staff was wonderful! The property was very lovely. We did NOT like the incredibly loud Electronic Dance Music played beginning in the late morning and continuing all day long. The bass actually hurt our ears! Also, the fit was center was very tiny, no treadmill, broken bicycle… Thsnk goodness I run on the beach, which is absolutely gorgeous, great breakfasts, dinner was good if you have a small number of people. We had a dinner for 10 one night, I had reserved in advance. The restaurant never got the message. Service was very slow, food was mediocre. The soft shell crab tacos were amazing!
We stayed in an ocean view room, Agua de Mar. it was large, lovely, with a gorgeous view and private plunge pool. The staff was wonderful! The property was very lovely. We did NOT like the incredibly loud Electronic Dance Music played beginning in the late morning and continuing all day long. The bass actually hurt our ears! Also, the fit was center was very tiny, no treadmill, broken bicycle… Thsnk goodness I run on the beach, which is absolutely gorgeous, great breakfasts, dinner was good if you have a small number of people. We had a dinner for 10 one night, I had reserved in advance. The restaurant never got the message. Service was very slow, food was mediocre. The soft shell crab tacos were amazing!
10
Aric
28 de jan. de 2022
·
A estadia foi de 3 noites
This hotel is amazing! Our room "The Palma" was priced very reasonable, spacious, private hot tub was amazing, beds were so comfortable, we will definitely be back.
This hotel is amazing! Our room "The Palma" was priced very reasonable, spacious, private hot tub was amazing, beds were so comfortable, we will definitely be back.
10
Chamil
24 de mar. de 2025
·
A estadia foi de 5 noites
We had a wonderful stay at Ana y Jose. The place is beautiful and offers a perfect balance of a boutique hotel and family friendly vibe. The service was impeccable: friendly and accommodating, always going an extra mile. The little kids playground on the beach was a highlight. We also enjoyed the spa very much. We are definitely coming back.
We had a wonderful stay at Ana y Jose. The place is beautiful and offers a perfect balance of a boutique hotel and family friendly vibe. The service was impeccable: friendly and accommodating, always going an extra mile. The little kids playground on the beach was a highlight. We also enjoyed the spa very much. We are definitely coming back.
6
Ivan
12 de mar. de 2025
·
A estadia foi de 3 noites
Ana y Jose hotel is a good hotel. Right on the beautiful beach. Our servers for breakfast Maria & Mario were great, they were very kind and met our every needs. Our server for Dinner Rafael also was terrific, made recommendations on whats a popular dish and went above and beyond to make our experience phenomenal. What I didnt like from the hotel was our room being righf next to the kitchen, we heard almost everyones conversation and all the pots & pans crashing into eachother. The hotel food fell below my expectations. I was hoping for more options like menudo or tradional tacos, something more mexican. However, the massages my wife & I got from the spa were amazing. Those two young ladies im forgetting thier names but they made us feel like royalty.
Ana y Jose hotel is a good hotel. Right on the beautiful beach. Our servers for breakfast Maria & Mario were great, they were very kind and met our every needs. Our server for Dinner Rafael also was terrific, made recommendations on whats a popular dish and went above and beyond to make our experience phenomenal. What I didnt like from the hotel was our room being righf next to the kitchen, we heard almost everyones conversation and all the pots & pans crashing into eachother. The hotel food fell below my expectations. I was hoping for more options like menudo or tradional tacos, something more mexican. However, the massages my wife & I got from the spa were amazing. Those two young ladies im forgetting thier names but they made us feel like royalty.
10
Pamela
10 de mar. de 2025
·
A estadia foi de 3 noites
This was our first visit to Tulum. This small charming hotel was great. The staff were all very friendly and helpful and it is right on the beach, The food at the restaurant was good, but the service a bit slow. The gym could use upgrading, but on the whole we were very satisfied and would go back again.
This was our first visit to Tulum. This small charming hotel was great. The staff were all very friendly and helpful and it is right on the beach, The food at the restaurant was good, but the service a bit slow. The gym could use upgrading, but on the whole we were very satisfied and would go back again.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
Geralmente limpo e bem conservado.
Avaliações dos hóspedes relacionadas
8
Pedro
4 de mai. de 2025
·
A estadia foi de 3 noites
Hotel was clean and well maintained. Service was great from housekeeping to waitstaff. The front desk wasn’t the best at check out but overall great service Our room was comfortable, clean with a stunning ocean view The only negative was the quality and value of the food and drinks. We had breakfast, lunch and ordered food at the beach. The quality was middle of the road but at Miami prices. We ended paying $125 for lunch for the two of us and a drink at the beach is $17-18 for unremarkable, water down cocktails. I can go to Miami for those prices and get better quality It had been 2 years since our last visit to Tulum. I will look for other places in the future. Prices have risen to Miami levels but you still have to endure some of the negatives like lack of street sidewalks, chaotic and extremely congested traffic, poor street lighting, risk of food poisoning, and a hint of insecurity. (We saw a group of fully geared Marine squad including their M16, patrolling the beach. I thought I was in an episode of Seals) Overall we had a good but not excellent experience that would make me want to go back
Hotel was clean and well maintained. Service was great from housekeeping to waitstaff. The front desk wasn’t the best at check out but overall great service Our room was comfortable, clean with a stunning ocean view The only negative was the quality and value of the food and drinks. We had breakfast, lunch and ordered food at the beach. The quality was middle of the road but at Miami prices. We ended paying $125 for lunch for the two of us and a drink at the beach is $17-18 for unremarkable, water down cocktails. I can go to Miami for those prices and get better quality It had been 2 years since our last visit to Tulum. I will look for other places in the future. Prices have risen to Miami levels but you still have to endure some of the negatives like lack of street sidewalks, chaotic and extremely congested traffic, poor street lighting, risk of food poisoning, and a hint of insecurity. (We saw a group of fully geared Marine squad including their M16, patrolling the beach. I thought I was in an episode of Seals) Overall we had a good but not excellent experience that would make me want to go back
8
Kathy
29 de jul. de 2024
·
A estadia foi de 3 noites
The property was well maintained and offered a boutique feel, which we loved! However we were not expecting families to select this property because there are no kid amenities here? The beach service was lacking too, they only came around maybe every 3 or so hours. Housekeeping was inconsistent as well. The food was absolutely amazing here!!
The property was well maintained and offered a boutique feel, which we loved! However we were not expecting families to select this property because there are no kid amenities here? The beach service was lacking too, they only came around maybe every 3 or so hours. Housekeeping was inconsistent as well. The food was absolutely amazing here!!
8
Bodil Overgaard
6 de abr. de 2022
·
A estadia foi de 7 noites
Udemærket hotel som er lidt slidt. Vi købte en opgradering til pool værelse med Ocean View. Hotellet er dyrt i forhold til standen på værelset. God morgenmad og fin strand. Dog meget blæsende og meget tang. Det kan være årstiden. Fin service som er god efter Mexicanske forhold.
Udemærket hotel som er lidt slidt. Vi købte en opgradering til pool værelse med Ocean View. Hotellet er dyrt i forhold til standen på værelset. God morgenmad og fin strand. Dog meget blæsende og meget tang. Det kan være årstiden. Fin service som er god efter Mexicanske forhold.
2
Maries
13 de mar. de 2023
·
El hotel muy bonito en general y limpio. En la noche ingresa mucha luz a la habitación (muy mal)
El hotel muy bonito en general y limpio. En la noche ingresa mucha luz a la habitación (muy mal)
10
Dagmar
19 de out. de 2024
·
A estadia foi de 5 noites
Everything was perfect. Everybody was helpful. I will go back if I ever go back to Tulum. Celebrated my husbands birthday. Had ordered a cake. They made it so nice with music and singing. I was very touched, more than I expected. Clean and everybody is very attentive. The airport shuttle was working very well too.
Everything was perfect. Everybody was helpful. I will go back if I ever go back to Tulum. Celebrated my husbands birthday. Had ordered a cake. They made it so nice with music and singing. I was very touched, more than I expected. Clean and everybody is very attentive. The airport shuttle was working very well too.
6
Mirela
24 de jan. de 2025
·
A estadia foi de 3 noites
The room was damp and cold, and smelled bad. We barely had warm water in the shower. The cleaning was good and room in okay shape. But it smelled bad and damp all day and all the pillows etc smelled damp. Really not nice. The food was also really bad and so expensive, do not recommend eating there. General Tulum is awful, wish we hadn’t traveled here but stayed in Mexico City. The make you pay for everything. We bought a bottled water at the restaurant and took the bootle to refill it, but housekeeping saw it and noted it as being taken from the minibar and charged us 255mex pesos. It is insane! The toilet smelled really bad and they clearly have issues with their sewage system! All power also went out one night. It was a waist of time and money staying there. So glad we finally left! And don’t drink the “filtered” water in the room. Both me and my husband got sick.
The room was damp and cold, and smelled bad. We barely had warm water in the shower. The cleaning was good and room in okay shape. But it smelled bad and damp all day and all the pillows etc smelled damp. Really not nice. The food was also really bad and so expensive, do not recommend eating there. General Tulum is awful, wish we hadn’t traveled here but stayed in Mexico City. The make you pay for everything. We bought a bottled water at the restaurant and took the bootle to refill it, but housekeeping saw it and noted it as being taken from the minibar and charged us 255mex pesos. It is insane! The toilet smelled really bad and they clearly have issues with their sewage system! All power also went out one night. It was a waist of time and money staying there. So glad we finally left! And don’t drink the “filtered” water in the room. Both me and my husband got sick.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos variam de suítes espaçosas com vista para o mar e vilas com piscinas privativas a opções mais simples, e muitos são confortáveis. Vários hóspedes relataram ruído da estrada, locais próximos ou áreas de serviço, com toques ocasionais desatualizados ou peculiaridades no layout.
Avaliações dos hóspedes relacionadas
10
Manuel Armando
28 de mai. de 2025
·
A estadia foi de 3 noites
Un hotel con todo lo necesario para pasar una excelente estancia. El personal es muy amable. La comida es muy buena. El único tema son que las habitaciones pegadas a la calle principal pueden ser un poco ruidosas. Pero en general es un lugar de 9.0
Un hotel con todo lo necesario para pasar una excelente estancia. El personal es muy amable. La comida es muy buena. El único tema son que las habitaciones pegadas a la calle principal pueden ser un poco ruidosas. Pero en general es un lugar de 9.0
8
Nicole
1 de jan. de 2023
·
A estadia foi de 19.357 noites
Beautiful small hotel, good food, amazing beach and comfortable beds. Great food. We were in one of their new suites which was beautiful but noisey at night which didn’t bother us. The view from the balcony was not the best but the beach made up for any negative things. Would stay here again
Beautiful small hotel, good food, amazing beach and comfortable beds. Great food. We were in one of their new suites which was beautiful but noisey at night which didn’t bother us. The view from the balcony was not the best but the beach made up for any negative things. Would stay here again
10
Alexander
15 de dez. de 2024
·
A estadia foi de 6 noites
We greatly enjoyed Villa Coba, with the private pool and jacuzzi. Excellent breakfast right by the beach. Very happy with the service, friendly and helpful staff
We greatly enjoyed Villa Coba, with the private pool and jacuzzi. Excellent breakfast right by the beach. Very happy with the service, friendly and helpful staff
8
Pedro
4 de mai. de 2025
·
A estadia foi de 3 noites
Hotel was clean and well maintained. Service was great from housekeeping to waitstaff. The front desk wasn’t the best at check out but overall great service Our room was comfortable, clean with a stunning ocean view The only negative was the quality and value of the food and drinks. We had breakfast, lunch and ordered food at the beach. The quality was middle of the road but at Miami prices. We ended paying $125 for lunch for the two of us and a drink at the beach is $17-18 for unremarkable, water down cocktails. I can go to Miami for those prices and get better quality It had been 2 years since our last visit to Tulum. I will look for other places in the future. Prices have risen to Miami levels but you still have to endure some of the negatives like lack of street sidewalks, chaotic and extremely congested traffic, poor street lighting, risk of food poisoning, and a hint of insecurity. (We saw a group of fully geared Marine squad including their M16, patrolling the beach. I thought I was in an episode of Seals) Overall we had a good but not excellent experience that would make me want to go back
Hotel was clean and well maintained. Service was great from housekeeping to waitstaff. The front desk wasn’t the best at check out but overall great service Our room was comfortable, clean with a stunning ocean view The only negative was the quality and value of the food and drinks. We had breakfast, lunch and ordered food at the beach. The quality was middle of the road but at Miami prices. We ended paying $125 for lunch for the two of us and a drink at the beach is $17-18 for unremarkable, water down cocktails. I can go to Miami for those prices and get better quality It had been 2 years since our last visit to Tulum. I will look for other places in the future. Prices have risen to Miami levels but you still have to endure some of the negatives like lack of street sidewalks, chaotic and extremely congested traffic, poor street lighting, risk of food poisoning, and a hint of insecurity. (We saw a group of fully geared Marine squad including their M16, patrolling the beach. I thought I was in an episode of Seals) Overall we had a good but not excellent experience that would make me want to go back
2
Maries
13 de mar. de 2023
·
El hotel muy bonito en general y limpio. En la noche ingresa mucha luz a la habitación (muy mal)
El hotel muy bonito en general y limpio. En la noche ingresa mucha luz a la habitación (muy mal)
8
Brenda Roberta
11 de mar. de 2025
·
A estadia foi de 4 noites
We stayed in an ocean view room, Agua de Mar. it was large, lovely, with a gorgeous view and private plunge pool. The staff was wonderful! The property was very lovely. We did NOT like the incredibly loud Electronic Dance Music played beginning in the late morning and continuing all day long. The bass actually hurt our ears! Also, the fit was center was very tiny, no treadmill, broken bicycle… Thsnk goodness I run on the beach, which is absolutely gorgeous, great breakfasts, dinner was good if you have a small number of people. We had a dinner for 10 one night, I had reserved in advance. The restaurant never got the message. Service was very slow, food was mediocre. The soft shell crab tacos were amazing!
We stayed in an ocean view room, Agua de Mar. it was large, lovely, with a gorgeous view and private plunge pool. The staff was wonderful! The property was very lovely. We did NOT like the incredibly loud Electronic Dance Music played beginning in the late morning and continuing all day long. The bass actually hurt our ears! Also, the fit was center was very tiny, no treadmill, broken bicycle… Thsnk goodness I run on the beach, which is absolutely gorgeous, great breakfasts, dinner was good if you have a small number of people. We had a dinner for 10 one night, I had reserved in advance. The restaurant never got the message. Service was very slow, food was mediocre. The soft shell crab tacos were amazing!
10
Aric
28 de jan. de 2022
·
A estadia foi de 3 noites
This hotel is amazing! Our room "The Palma" was priced very reasonable, spacious, private hot tub was amazing, beds were so comfortable, we will definitely be back.
This hotel is amazing! Our room "The Palma" was priced very reasonable, spacious, private hot tub was amazing, beds were so comfortable, we will definitely be back.
6
Ivan
12 de mar. de 2025
·
A estadia foi de 3 noites
Ana y Jose hotel is a good hotel. Right on the beautiful beach. Our servers for breakfast Maria & Mario were great, they were very kind and met our every needs. Our server for Dinner Rafael also was terrific, made recommendations on whats a popular dish and went above and beyond to make our experience phenomenal. What I didnt like from the hotel was our room being righf next to the kitchen, we heard almost everyones conversation and all the pots & pans crashing into eachother. The hotel food fell below my expectations. I was hoping for more options like menudo or tradional tacos, something more mexican. However, the massages my wife & I got from the spa were amazing. Those two young ladies im forgetting thier names but they made us feel like royalty.
Ana y Jose hotel is a good hotel. Right on the beautiful beach. Our servers for breakfast Maria & Mario were great, they were very kind and met our every needs. Our server for Dinner Rafael also was terrific, made recommendations on whats a popular dish and went above and beyond to make our experience phenomenal. What I didnt like from the hotel was our room being righf next to the kitchen, we heard almost everyones conversation and all the pots & pans crashing into eachother. The hotel food fell below my expectations. I was hoping for more options like menudo or tradional tacos, something more mexican. However, the massages my wife & I got from the spa were amazing. Those two young ladies im forgetting thier names but they made us feel like royalty.
8
Eldreth
20 de mai. de 2024
·
A estadia foi de 1 noite
Nos recibieron excelente, muy amables, las habitaciones lindas, solo que en una de ellas el aire acondicionado estaba mal localizado y fue insuficiente por la noche. Pero en genaral bien y la gente muy amables y atentos. Centrico y lindo
Nos recibieron excelente, muy amables, las habitaciones lindas, solo que en una de ellas el aire acondicionado estaba mal localizado y fue insuficiente por la noche. Pero en genaral bien y la gente muy amables y atentos. Centrico y lindo
6
BENJAMIN
8 de mai. de 2025
·
A estadia foi de 5 noites
La chambre était bien mais la tv était toute petite et mal positionnée dans la chambre pour la regarder dans le lit. Le matela était vieux et inconfortable, trop dure. Pas de miroir dans la partie salle de bain, pas de porte pour les wc.
La chambre était bien mais la tv était toute petite et mal positionnée dans la chambre pour la regarder dans le lit. Le matela était vieux et inconfortable, trop dure. Pas de miroir dans la partie salle de bain, pas de porte pour les wc.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
O serviço é amplamente elogiado por ser atencioso, prestativo e personalizado em toda a propriedade. Alguns hóspedes experimentaram um serviço mais lento na praia ou no restaurante.
Avaliações dos hóspedes relacionadas
8
Pedro
4 de mai. de 2025
·
A estadia foi de 3 noites
Hotel was clean and well maintained. Service was great from housekeeping to waitstaff. The front desk wasn’t the best at check out but overall great service Our room was comfortable, clean with a stunning ocean view The only negative was the quality and value of the food and drinks. We had breakfast, lunch and ordered food at the beach. The quality was middle of the road but at Miami prices. We ended paying $125 for lunch for the two of us and a drink at the beach is $17-18 for unremarkable, water down cocktails. I can go to Miami for those prices and get better quality It had been 2 years since our last visit to Tulum. I will look for other places in the future. Prices have risen to Miami levels but you still have to endure some of the negatives like lack of street sidewalks, chaotic and extremely congested traffic, poor street lighting, risk of food poisoning, and a hint of insecurity. (We saw a group of fully geared Marine squad including their M16, patrolling the beach. I thought I was in an episode of Seals) Overall we had a good but not excellent experience that would make me want to go back
Hotel was clean and well maintained. Service was great from housekeeping to waitstaff. The front desk wasn’t the best at check out but overall great service Our room was comfortable, clean with a stunning ocean view The only negative was the quality and value of the food and drinks. We had breakfast, lunch and ordered food at the beach. The quality was middle of the road but at Miami prices. We ended paying $125 for lunch for the two of us and a drink at the beach is $17-18 for unremarkable, water down cocktails. I can go to Miami for those prices and get better quality It had been 2 years since our last visit to Tulum. I will look for other places in the future. Prices have risen to Miami levels but you still have to endure some of the negatives like lack of street sidewalks, chaotic and extremely congested traffic, poor street lighting, risk of food poisoning, and a hint of insecurity. (We saw a group of fully geared Marine squad including their M16, patrolling the beach. I thought I was in an episode of Seals) Overall we had a good but not excellent experience that would make me want to go back
10
Kathryn
29 de jan. de 2025
·
A estadia foi de 3 noites
We LOVED our stay at Ana y Jose! Four friends got out of Dodge, and headed to Tulum for an all-inclusive, relaxing ladies weekend - we couldn’t have picked a better spot to land. They were attentive in advance, asking for our flight and shuttle information (and offering to help), and were incredibly sweet, kind, funny, and professional during our stay. Melissa is the head concierge and she was a ray of sunshine popping up everywhere! There wasn’t a thing we asked for (recommendations, taxis, getting ourselves locked out of our safe, etc) that she didn’t help with immediately. William and Maria (Mary) were our breakfast servers everyday and we had so much fun with them. Loved getting to know them a little bit and being able to relax into the stay so authentically. Mario was our dinner server every evening and similarly, we just loved getting to know him, learning new words from him (we had a fluent Spanish speaker with us, so communication was fairly easy), and seeing a friendly face every evening. They remembered a food allergy amongst us and went above and to bring her amazing dishes, brought us drinks (coffee, tea, margs) to at they knew we liked, and didn’t scrimp on presentation. Perfecto! The property is beautiful and does a wonderful job using the space to create a home-like but also bougie experience. The beach is beautiful, of course! We never fought for a lounge chair or even a spot in one of the shade lounges. We can’t recommend this place enough!
We LOVED our stay at Ana y Jose! Four friends got out of Dodge, and headed to Tulum for an all-inclusive, relaxing ladies weekend - we couldn’t have picked a better spot to land. They were attentive in advance, asking for our flight and shuttle information (and offering to help), and were incredibly sweet, kind, funny, and professional during our stay. Melissa is the head concierge and she was a ray of sunshine popping up everywhere! There wasn’t a thing we asked for (recommendations, taxis, getting ourselves locked out of our safe, etc) that she didn’t help with immediately. William and Maria (Mary) were our breakfast servers everyday and we had so much fun with them. Loved getting to know them a little bit and being able to relax into the stay so authentically. Mario was our dinner server every evening and similarly, we just loved getting to know him, learning new words from him (we had a fluent Spanish speaker with us, so communication was fairly easy), and seeing a friendly face every evening. They remembered a food allergy amongst us and went above and to bring her amazing dishes, brought us drinks (coffee, tea, margs) to at they knew we liked, and didn’t scrimp on presentation. Perfecto! The property is beautiful and does a wonderful job using the space to create a home-like but also bougie experience. The beach is beautiful, of course! We never fought for a lounge chair or even a spot in one of the shade lounges. We can’t recommend this place enough!
8
Kathy
29 de jul. de 2024
·
A estadia foi de 3 noites
The property was well maintained and offered a boutique feel, which we loved! However we were not expecting families to select this property because there are no kid amenities here? The beach service was lacking too, they only came around maybe every 3 or so hours. Housekeeping was inconsistent as well. The food was absolutely amazing here!!
The property was well maintained and offered a boutique feel, which we loved! However we were not expecting families to select this property because there are no kid amenities here? The beach service was lacking too, they only came around maybe every 3 or so hours. Housekeeping was inconsistent as well. The food was absolutely amazing here!!
10
Elios
21 de ago. de 2024
·
A estadia foi de 5 noites
The service was great Rafael & Paulina are top class.
The service was great Rafael & Paulina are top class.
8
Brenda Roberta
11 de mar. de 2025
·
A estadia foi de 4 noites
We stayed in an ocean view room, Agua de Mar. it was large, lovely, with a gorgeous view and private plunge pool. The staff was wonderful! The property was very lovely. We did NOT like the incredibly loud Electronic Dance Music played beginning in the late morning and continuing all day long. The bass actually hurt our ears! Also, the fit was center was very tiny, no treadmill, broken bicycle… Thsnk goodness I run on the beach, which is absolutely gorgeous, great breakfasts, dinner was good if you have a small number of people. We had a dinner for 10 one night, I had reserved in advance. The restaurant never got the message. Service was very slow, food was mediocre. The soft shell crab tacos were amazing!
We stayed in an ocean view room, Agua de Mar. it was large, lovely, with a gorgeous view and private plunge pool. The staff was wonderful! The property was very lovely. We did NOT like the incredibly loud Electronic Dance Music played beginning in the late morning and continuing all day long. The bass actually hurt our ears! Also, the fit was center was very tiny, no treadmill, broken bicycle… Thsnk goodness I run on the beach, which is absolutely gorgeous, great breakfasts, dinner was good if you have a small number of people. We had a dinner for 10 one night, I had reserved in advance. The restaurant never got the message. Service was very slow, food was mediocre. The soft shell crab tacos were amazing!
10
Chamil
24 de mar. de 2025
·
A estadia foi de 5 noites
We had a wonderful stay at Ana y Jose. The place is beautiful and offers a perfect balance of a boutique hotel and family friendly vibe. The service was impeccable: friendly and accommodating, always going an extra mile. The little kids playground on the beach was a highlight. We also enjoyed the spa very much. We are definitely coming back.
We had a wonderful stay at Ana y Jose. The place is beautiful and offers a perfect balance of a boutique hotel and family friendly vibe. The service was impeccable: friendly and accommodating, always going an extra mile. The little kids playground on the beach was a highlight. We also enjoyed the spa very much. We are definitely coming back.
10
TAMIKA
6 de out. de 2024
·
A estadia foi de 4 noites
Definitely a location I would visit again. It was such a great experience. ALL of the staff was always very helpful and attentive to our needs. We had a group of 8 and there were absolutely no complaints. The food was excellent, beautiful beach and great amenities. Thanks for making my brother's birthday trip an amazing one
Definitely a location I would visit again. It was such a great experience. ALL of the staff was always very helpful and attentive to our needs. We had a group of 8 and there were absolutely no complaints. The food was excellent, beautiful beach and great amenities. Thanks for making my brother's birthday trip an amazing one
10
Pamela
10 de mar. de 2025
·
A estadia foi de 3 noites
This was our first visit to Tulum. This small charming hotel was great. The staff were all very friendly and helpful and it is right on the beach, The food at the restaurant was good, but the service a bit slow. The gym could use upgrading, but on the whole we were very satisfied and would go back again.
This was our first visit to Tulum. This small charming hotel was great. The staff were all very friendly and helpful and it is right on the beach, The food at the restaurant was good, but the service a bit slow. The gym could use upgrading, but on the whole we were very satisfied and would go back again.
10
Dagmar
13 de out. de 2025
·
A estadia foi de 5 noites
It was our second visit, and we are still happy to come here. They even remembered us, from last time, which makes you feeling home. Everything is always nice from service thru the people.
It was our second visit, and we are still happy to come here. They even remembered us, from last time, which makes you feeling home. Everything is always nice from service thru the people.
10
Dagmar
19 de out. de 2024
·
A estadia foi de 5 noites
Everything was perfect. Everybody was helpful. I will go back if I ever go back to Tulum. Celebrated my husbands birthday. Had ordered a cake. They made it so nice with music and singing. I was very touched, more than I expected. Clean and everybody is very attentive. The airport shuttle was working very well too.
Everything was perfect. Everybody was helpful. I will go back if I ever go back to Tulum. Celebrated my husbands birthday. Had ordered a cake. They made it so nice with music and singing. I was very touched, more than I expected. Clean and everybody is very attentive. The airport shuttle was working very well too.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Excelente localização à beira-mar com acesso conveniente e belas vistas. Alguns hóspedes experimentaram ruído significativo da estrada, locais próximos ou construções.
Avaliações dos hóspedes relacionadas
10
Manuel Armando
28 de mai. de 2025
·
A estadia foi de 3 noites
Un hotel con todo lo necesario para pasar una excelente estancia. El personal es muy amable. La comida es muy buena. El único tema son que las habitaciones pegadas a la calle principal pueden ser un poco ruidosas. Pero en general es un lugar de 9.0
Un hotel con todo lo necesario para pasar una excelente estancia. El personal es muy amable. La comida es muy buena. El único tema son que las habitaciones pegadas a la calle principal pueden ser un poco ruidosas. Pero en general es un lugar de 9.0
10
Claudia
15 de mai. de 2023
·
A estadia foi de 1 noite
Beautiful hotel next to the beach.
Beautiful hotel next to the beach.
8
Nicole
1 de jan. de 2023
·
A estadia foi de 19.357 noites
Beautiful small hotel, good food, amazing beach and comfortable beds. Great food. We were in one of their new suites which was beautiful but noisey at night which didn’t bother us. The view from the balcony was not the best but the beach made up for any negative things. Would stay here again
Beautiful small hotel, good food, amazing beach and comfortable beds. Great food. We were in one of their new suites which was beautiful but noisey at night which didn’t bother us. The view from the balcony was not the best but the beach made up for any negative things. Would stay here again
8
Pedro
4 de mai. de 2025
·
A estadia foi de 3 noites
Hotel was clean and well maintained. Service was great from housekeeping to waitstaff. The front desk wasn’t the best at check out but overall great service Our room was comfortable, clean with a stunning ocean view The only negative was the quality and value of the food and drinks. We had breakfast, lunch and ordered food at the beach. The quality was middle of the road but at Miami prices. We ended paying $125 for lunch for the two of us and a drink at the beach is $17-18 for unremarkable, water down cocktails. I can go to Miami for those prices and get better quality It had been 2 years since our last visit to Tulum. I will look for other places in the future. Prices have risen to Miami levels but you still have to endure some of the negatives like lack of street sidewalks, chaotic and extremely congested traffic, poor street lighting, risk of food poisoning, and a hint of insecurity. (We saw a group of fully geared Marine squad including their M16, patrolling the beach. I thought I was in an episode of Seals) Overall we had a good but not excellent experience that would make me want to go back
Hotel was clean and well maintained. Service was great from housekeeping to waitstaff. The front desk wasn’t the best at check out but overall great service Our room was comfortable, clean with a stunning ocean view The only negative was the quality and value of the food and drinks. We had breakfast, lunch and ordered food at the beach. The quality was middle of the road but at Miami prices. We ended paying $125 for lunch for the two of us and a drink at the beach is $17-18 for unremarkable, water down cocktails. I can go to Miami for those prices and get better quality It had been 2 years since our last visit to Tulum. I will look for other places in the future. Prices have risen to Miami levels but you still have to endure some of the negatives like lack of street sidewalks, chaotic and extremely congested traffic, poor street lighting, risk of food poisoning, and a hint of insecurity. (We saw a group of fully geared Marine squad including their M16, patrolling the beach. I thought I was in an episode of Seals) Overall we had a good but not excellent experience that would make me want to go back
10
David
14 de fev. de 2025
·
A estadia foi de 7 noites
Beautiful beachfront resort
Beautiful beachfront resort
6
Tabassom
23 de fev. de 2022
·
A estadia foi de 4 noites
The location of this property is excellent and the restaurant food is amazing however, the service was not consistently great every time. The complementary breakfast does not include any warm food, it’s only a basket of bread and coffee and a few pieces of fruits. The level of noise is super super loud due to construction next door and also the music from the bar across the street.
The location of this property is excellent and the restaurant food is amazing however, the service was not consistently great every time. The complementary breakfast does not include any warm food, it’s only a basket of bread and coffee and a few pieces of fruits. The level of noise is super super loud due to construction next door and also the music from the bar across the street.
8
Francisco de Asis
9 de jan. de 2023
·
A estadia foi de 19.365 noites
La ubicación es excelente , en el cuarto la TV muy pegada a la pared , me dolia el cuello al verla , en la barra del bar del cuarto faltan unos bancos , a los meseros en la playa se les olvida y tardan bastante en traer lo que uno les pide.
La ubicación es excelente , en el cuarto la TV muy pegada a la pared , me dolia el cuello al verla , en la barra del bar del cuarto faltan unos bancos , a los meseros en la playa se les olvida y tardan bastante en traer lo que uno les pide.
8
Eddy Alexandra
17 de jan. de 2022
·
A estadia foi de 3 noites
El hotel es muy lindo, cada rinconcito lleno de detalles, es tranquilo en medio del festivo Tulum, Habitaciones amplias y cómodas, la playa con todo lo necesario para disfrutar con comodidad y pasear por ella viendo los demás clubs de playa. Es un hotel familiar, lo que es una bendición en Tulum, volvería definitivamente. Lo único que me pareció raro, fue incluía el desayuno pero sin huevos, debían pagarse adicional, cualquier proteína se pagaba adicional. Solo incluye jugo, café y panes. Igual deliciosos los panes. Al principio nos pareció raro, pero era tan rico que no nos hizo falta la proteína, solo lo comento para que se tenga en cuenta quienes van a reservar
El hotel es muy lindo, cada rinconcito lleno de detalles, es tranquilo en medio del festivo Tulum, Habitaciones amplias y cómodas, la playa con todo lo necesario para disfrutar con comodidad y pasear por ella viendo los demás clubs de playa. Es un hotel familiar, lo que es una bendición en Tulum, volvería definitivamente. Lo único que me pareció raro, fue incluía el desayuno pero sin huevos, debían pagarse adicional, cualquier proteína se pagaba adicional. Solo incluye jugo, café y panes. Igual deliciosos los panes. Al principio nos pareció raro, pero era tan rico que no nos hizo falta la proteína, solo lo comento para que se tenga en cuenta quienes van a reservar
8
Brenda Roberta
11 de mar. de 2025
·
A estadia foi de 4 noites
We stayed in an ocean view room, Agua de Mar. it was large, lovely, with a gorgeous view and private plunge pool. The staff was wonderful! The property was very lovely. We did NOT like the incredibly loud Electronic Dance Music played beginning in the late morning and continuing all day long. The bass actually hurt our ears! Also, the fit was center was very tiny, no treadmill, broken bicycle… Thsnk goodness I run on the beach, which is absolutely gorgeous, great breakfasts, dinner was good if you have a small number of people. We had a dinner for 10 one night, I had reserved in advance. The restaurant never got the message. Service was very slow, food was mediocre. The soft shell crab tacos were amazing!
We stayed in an ocean view room, Agua de Mar. it was large, lovely, with a gorgeous view and private plunge pool. The staff was wonderful! The property was very lovely. We did NOT like the incredibly loud Electronic Dance Music played beginning in the late morning and continuing all day long. The bass actually hurt our ears! Also, the fit was center was very tiny, no treadmill, broken bicycle… Thsnk goodness I run on the beach, which is absolutely gorgeous, great breakfasts, dinner was good if you have a small number of people. We had a dinner for 10 one night, I had reserved in advance. The restaurant never got the message. Service was very slow, food was mediocre. The soft shell crab tacos were amazing!
10
Pamela
10 de mar. de 2025
·
A estadia foi de 3 noites
This was our first visit to Tulum. This small charming hotel was great. The staff were all very friendly and helpful and it is right on the beach, The food at the restaurant was good, but the service a bit slow. The gym could use upgrading, but on the whole we were very satisfied and would go back again.
This was our first visit to Tulum. This small charming hotel was great. The staff were all very friendly and helpful and it is right on the beach, The food at the restaurant was good, but the service a bit slow. The gym could use upgrading, but on the whole we were very satisfied and would go back again.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
Muitos elogiam a comida como saborosa, com cafés da manhã agradáveis e pratos de destaque. No entanto, os preços são altos, o café da manhã incluso é limitado a pão, frutas e bebidas, e o serviço pode ser lento.
Avaliações dos hóspedes relacionadas
10
Jesus O
16 de dez. de 2025
·
A estadia foi de 1 noite
La comida es muy rica
La comida es muy rica
10
Dionne
23 de jun. de 2024
·
A estadia foi de 3 noites
Service is excellent! I spent 3 nights and had a relaxing, peaceful time. It rained a lot and I ordered room service for dinner two nights and the food was really delicious and healthy. Omar deserves a special shoutout for being a fantastic and hilarious waiter. He recommended meals that were superb. My last night I ate at the restaurant and wasn’t feeling well, and he recommended the grilled fish and quinoa risotto, since they were light. Great choice. The spa services are a must! I had the best facial and massage, 70 minutes each, by I think, Abigail? I booked one for each day. Just amazing! My room was large and had everything I could want. The beach when it stopped raining, was fantastic! My last day the sun came out and while it was not hot, nice breeze, I still got sunburnt. This was my first solo trip and thanks to Ana y Jose, it was perfect due to staff and amenities. I will definitely stay there again when I visit.
Service is excellent! I spent 3 nights and had a relaxing, peaceful time. It rained a lot and I ordered room service for dinner two nights and the food was really delicious and healthy. Omar deserves a special shoutout for being a fantastic and hilarious waiter. He recommended meals that were superb. My last night I ate at the restaurant and wasn’t feeling well, and he recommended the grilled fish and quinoa risotto, since they were light. Great choice. The spa services are a must! I had the best facial and massage, 70 minutes each, by I think, Abigail? I booked one for each day. Just amazing! My room was large and had everything I could want. The beach when it stopped raining, was fantastic! My last day the sun came out and while it was not hot, nice breeze, I still got sunburnt. This was my first solo trip and thanks to Ana y Jose, it was perfect due to staff and amenities. I will definitely stay there again when I visit.
8
Pedro
4 de mai. de 2025
·
A estadia foi de 3 noites
Hotel was clean and well maintained. Service was great from housekeeping to waitstaff. The front desk wasn’t the best at check out but overall great service Our room was comfortable, clean with a stunning ocean view The only negative was the quality and value of the food and drinks. We had breakfast, lunch and ordered food at the beach. The quality was middle of the road but at Miami prices. We ended paying $125 for lunch for the two of us and a drink at the beach is $17-18 for unremarkable, water down cocktails. I can go to Miami for those prices and get better quality It had been 2 years since our last visit to Tulum. I will look for other places in the future. Prices have risen to Miami levels but you still have to endure some of the negatives like lack of street sidewalks, chaotic and extremely congested traffic, poor street lighting, risk of food poisoning, and a hint of insecurity. (We saw a group of fully geared Marine squad including their M16, patrolling the beach. I thought I was in an episode of Seals) Overall we had a good but not excellent experience that would make me want to go back
Hotel was clean and well maintained. Service was great from housekeeping to waitstaff. The front desk wasn’t the best at check out but overall great service Our room was comfortable, clean with a stunning ocean view The only negative was the quality and value of the food and drinks. We had breakfast, lunch and ordered food at the beach. The quality was middle of the road but at Miami prices. We ended paying $125 for lunch for the two of us and a drink at the beach is $17-18 for unremarkable, water down cocktails. I can go to Miami for those prices and get better quality It had been 2 years since our last visit to Tulum. I will look for other places in the future. Prices have risen to Miami levels but you still have to endure some of the negatives like lack of street sidewalks, chaotic and extremely congested traffic, poor street lighting, risk of food poisoning, and a hint of insecurity. (We saw a group of fully geared Marine squad including their M16, patrolling the beach. I thought I was in an episode of Seals) Overall we had a good but not excellent experience that would make me want to go back
8
Kathy
29 de jul. de 2024
·
A estadia foi de 3 noites
The property was well maintained and offered a boutique feel, which we loved! However we were not expecting families to select this property because there are no kid amenities here? The beach service was lacking too, they only came around maybe every 3 or so hours. Housekeeping was inconsistent as well. The food was absolutely amazing here!!
The property was well maintained and offered a boutique feel, which we loved! However we were not expecting families to select this property because there are no kid amenities here? The beach service was lacking too, they only came around maybe every 3 or so hours. Housekeeping was inconsistent as well. The food was absolutely amazing here!!
6
Tabassom
23 de fev. de 2022
·
A estadia foi de 4 noites
The location of this property is excellent and the restaurant food is amazing however, the service was not consistently great every time. The complementary breakfast does not include any warm food, it’s only a basket of bread and coffee and a few pieces of fruits. The level of noise is super super loud due to construction next door and also the music from the bar across the street.
The location of this property is excellent and the restaurant food is amazing however, the service was not consistently great every time. The complementary breakfast does not include any warm food, it’s only a basket of bread and coffee and a few pieces of fruits. The level of noise is super super loud due to construction next door and also the music from the bar across the street.
8
Eddy Alexandra
17 de jan. de 2022
·
A estadia foi de 3 noites
El hotel es muy lindo, cada rinconcito lleno de detalles, es tranquilo en medio del festivo Tulum, Habitaciones amplias y cómodas, la playa con todo lo necesario para disfrutar con comodidad y pasear por ella viendo los demás clubs de playa. Es un hotel familiar, lo que es una bendición en Tulum, volvería definitivamente. Lo único que me pareció raro, fue incluía el desayuno pero sin huevos, debían pagarse adicional, cualquier proteína se pagaba adicional. Solo incluye jugo, café y panes. Igual deliciosos los panes. Al principio nos pareció raro, pero era tan rico que no nos hizo falta la proteína, solo lo comento para que se tenga en cuenta quienes van a reservar
El hotel es muy lindo, cada rinconcito lleno de detalles, es tranquilo en medio del festivo Tulum, Habitaciones amplias y cómodas, la playa con todo lo necesario para disfrutar con comodidad y pasear por ella viendo los demás clubs de playa. Es un hotel familiar, lo que es una bendición en Tulum, volvería definitivamente. Lo único que me pareció raro, fue incluía el desayuno pero sin huevos, debían pagarse adicional, cualquier proteína se pagaba adicional. Solo incluye jugo, café y panes. Igual deliciosos los panes. Al principio nos pareció raro, pero era tan rico que no nos hizo falta la proteína, solo lo comento para que se tenga en cuenta quienes van a reservar
8
Brenda Roberta
11 de mar. de 2025
·
A estadia foi de 4 noites
We stayed in an ocean view room, Agua de Mar. it was large, lovely, with a gorgeous view and private plunge pool. The staff was wonderful! The property was very lovely. We did NOT like the incredibly loud Electronic Dance Music played beginning in the late morning and continuing all day long. The bass actually hurt our ears! Also, the fit was center was very tiny, no treadmill, broken bicycle… Thsnk goodness I run on the beach, which is absolutely gorgeous, great breakfasts, dinner was good if you have a small number of people. We had a dinner for 10 one night, I had reserved in advance. The restaurant never got the message. Service was very slow, food was mediocre. The soft shell crab tacos were amazing!
We stayed in an ocean view room, Agua de Mar. it was large, lovely, with a gorgeous view and private plunge pool. The staff was wonderful! The property was very lovely. We did NOT like the incredibly loud Electronic Dance Music played beginning in the late morning and continuing all day long. The bass actually hurt our ears! Also, the fit was center was very tiny, no treadmill, broken bicycle… Thsnk goodness I run on the beach, which is absolutely gorgeous, great breakfasts, dinner was good if you have a small number of people. We had a dinner for 10 one night, I had reserved in advance. The restaurant never got the message. Service was very slow, food was mediocre. The soft shell crab tacos were amazing!
6
Ivan
12 de mar. de 2025
·
A estadia foi de 3 noites
Ana y Jose hotel is a good hotel. Right on the beautiful beach. Our servers for breakfast Maria & Mario were great, they were very kind and met our every needs. Our server for Dinner Rafael also was terrific, made recommendations on whats a popular dish and went above and beyond to make our experience phenomenal. What I didnt like from the hotel was our room being righf next to the kitchen, we heard almost everyones conversation and all the pots & pans crashing into eachother. The hotel food fell below my expectations. I was hoping for more options like menudo or tradional tacos, something more mexican. However, the massages my wife & I got from the spa were amazing. Those two young ladies im forgetting thier names but they made us feel like royalty.
Ana y Jose hotel is a good hotel. Right on the beautiful beach. Our servers for breakfast Maria & Mario were great, they were very kind and met our every needs. Our server for Dinner Rafael also was terrific, made recommendations on whats a popular dish and went above and beyond to make our experience phenomenal. What I didnt like from the hotel was our room being righf next to the kitchen, we heard almost everyones conversation and all the pots & pans crashing into eachother. The hotel food fell below my expectations. I was hoping for more options like menudo or tradional tacos, something more mexican. However, the massages my wife & I got from the spa were amazing. Those two young ladies im forgetting thier names but they made us feel like royalty.
10
Pamela
10 de mar. de 2025
·
A estadia foi de 3 noites
This was our first visit to Tulum. This small charming hotel was great. The staff were all very friendly and helpful and it is right on the beach, The food at the restaurant was good, but the service a bit slow. The gym could use upgrading, but on the whole we were very satisfied and would go back again.
This was our first visit to Tulum. This small charming hotel was great. The staff were all very friendly and helpful and it is right on the beach, The food at the restaurant was good, but the service a bit slow. The gym could use upgrading, but on the whole we were very satisfied and would go back again.
10
Jaime
26 de mai. de 2025
·
A estadia foi de 3 noites
El personal fue muy amable y la habitación también. La comida excelente
El personal fue muy amable y la habitación también. La comida excelente
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
6
enrique
3 de jun. de 2026
·
A estadia foi de 4 noites
No es un hotel boutique, caro para lo que ofrece
No es un hotel boutique, caro para lo que ofrece
2
Gabriela
31 de mai. de 2026
·
A estadia foi de 4 noites
The Places in a Good Location, but it’s really really dated the rooms are old the food is mediocre The air conditioning was leaking and they had no screens on the sliding patio doors if your looking for something overpriced for what it is this would be a good place to stay it’s worth $ 100 usd a night because it’s on the beach the staff is nice But they charge double or triple that if you don’t like old and warn out damp rooms I would not recommend 2 stars only
The Places in a Good Location, but it’s really really dated the rooms are old the food is mediocre The air conditioning was leaking and they had no screens on the sliding patio doors if your looking for something overpriced for what it is this would be a good place to stay it’s worth $ 100 usd a night because it’s on the beach the staff is nice But they charge double or triple that if you don’t like old and warn out damp rooms I would not recommend 2 stars only
10
Kevin
1 de abr. de 2026
·
A estadia foi de 4 noites
Clean room + amazing service! Breakfast menu was delicious and Fresh, and they even got us fresh coconuts straight from the trees. 10/10 would recommend.
Clean room + amazing service! Breakfast menu was delicious and Fresh, and they even got us fresh coconuts straight from the trees. 10/10 would recommend.
10
Milton
19 de fev. de 2026
·
A estadia foi de 3 noites
Amazing room. Clean and excellent staff.
Amazing room. Clean and excellent staff.
10
Paulina
15 de fev. de 2026
·
A estadia foi de 2 noites
Very nice, clean and friendly personal.
Very nice, clean and friendly personal.
Políticas da propriedade
Check-in
Check-out
De 15:00 a 00:00
Antes das 12:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-19: NO DATA
- 2026-09-20: NO DATA
- 2026-09-21: NO DATA
- 2026-09-22: NO DATA
- 2026-09-23: 123.21495999374389USD
- 2026-09-24: 123.21495999374389USD
- 2026-09-25: 123.48138923721312USD
- 2026-09-26: 122.20572195587157USD
- 2026-09-27: 122.12508029937743USD
- 2026-09-28: 123.48561924591064USD
- 2026-09-29: 127.42078845520018USD
- 2026-09-30: 123.48561924591064USD
- 2026-10-01: 182.54838118438718USD
- 2026-10-02: 188.36304046936033USD
- 2026-10-03: 182.54838118438718USD
- 2026-10-04: 123.48561924591064USD
- 2026-10-05: 182.54838118438718USD
- 2026-10-06: 182.54838118438718USD
- 2026-10-07: 182.54838118438718USD
- 2026-10-08: 123.48561924591064USD
- 2026-10-09: 127.42078845520018USD
- 2026-10-10: 123.48561924591064USD
- 2026-10-11: 123.48561924591064USD
- 2026-10-12: 123.48561924591064USD
- 2026-10-13: 123.48561924591064USD
- 2026-10-14: 123.48561924591064USD
- 2026-10-15: 123.48561924591064USD
- 2026-10-16: 123.48561924591064USD
- 2026-10-17: 182.54838118438718USD
- 2026-10-18: 123.48561924591064USD
- 2026-10-19: 123.48561924591064USD
- 2026-10-20: 123.48561924591064USD
- 2026-10-21: 123.48561924591064USD
- 2026-10-22: 209.8724858139038USD
- 2026-10-23: 457.59186658935545USD
- 2026-10-24: 209.8724858139038USD
- 2026-10-25: 141.98663511276243USD
- 2026-10-26: 137.59893379287718USD
- 2026-10-27: 137.59893379287718USD
- 2026-10-28: 137.59893379287718USD
- 2026-10-29: 123.48561924591064USD
- 2026-10-30: 123.48561924591064USD
- 2026-10-31: 123.48561924591064USD
- 2026-11-01: 173.85433833923338USD
- 2026-11-02: 168.48208716888428USD
- 2026-11-03: 173.85433833923338USD
- 2026-11-04: 287.4382866668701USD
- 2026-11-05: 287.4382866668701USD
- 2026-11-06: 296.5960540679931USD
- 2026-11-07: 296.5960540679931USD
- 2026-11-08: 284.4447892074585USD
- 2026-11-09: 296.5960540679931USD
- 2026-11-10: 168.48208716888428USD
- 2026-11-11: 168.48208716888428USD
- 2026-11-12: 287.4382866668701USD
- 2026-11-13: 287.4382866668701USD
- 2026-11-14: 296.5960540679931USD
- 2026-11-15: 296.5960540679931USD
- 2026-11-16: 287.4382866668701USD
- 2026-11-17: 173.85433833923338USD
- 2026-11-18: 168.48208716888428USD
- 2026-11-19: 368.31198935241696USD
Este alojamento disponibiliza transporte a partir do aeroporto. Forneça ao alojamento informações sobre a sua chegada antes de viajar, através dos dados de contacto que poderá encontrar na sua confirmação de reserva. Este alojamento não oferece check-in fora de horas. Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
Terá de pagar a seguinte caução totalmente reembolsável.
Deposit: MXN 2000 per accommodation, per night
A damage deposit of MXN 2000 will be collected before check-in.
A damage deposit of MXN 2000 will be collected before check-in.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- O nome que consta do cartão de crédito usado no momento do registo de entrada para pagamento de despesas adicionais deverá ser o nome principal na reserva do quarto
- Este alojamento aceita cartões de crédito, cartões de débito e numerário
- É permitida a realização de festas e eventos no local.
- Aceitam-se estadias prolongadas
- O alojamento dispõe dos seguintes elementos de segurança: detetor de monóxido de carbono, extintor e detetor de fumo.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- Terá de efetuar uma reserva se quiser desfrutar de massagens ou aceder a tratamentos de spa. As reservas poderão ser efetuadas contactando Este hotel antes da chegada, utilizando as informações que constam na sua confirmação de reserva.
- Apenas é permitido o acesso aos quartos a clientes registados.
- O alojamento aceita animais de estimação apenas em quartos específicos e aplica outras restrições aos mesmos (haverá lugar a custos adicionais, devidamente discriminados na secção "Taxas"). Os clientes deverão contactar diretamente o alojamento no sentido de organizar a estadia dos seus animais de estimação, utilizando para tal as informações de contacto que constam na sua confirmação de reserva.
- O alojamento disponibiliza check-in sem contacto e check-out sem contacto.
- Este alojamento aberto à comunidade LGBTQ+ aceita clientes de qualquer orientação sexual e identidade de género.
- Taxa de transporte de/para o aeroporto: 4940 MXN por veículo (ida e volta, ocupação máxima de 7) pessoas
- Estadia de animais de estimação: 700 MXN por animal, por noite
- Check-in antecipado disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)
- Check-out tardio disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
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Serviço de quartos
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Serviços
Balcão de turismo
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Serviços de limpeza
Instalações para banquetes
Câmbio de moeda
Cofre
Aluguer de bicicletas
Depósito de bagagem
Lavagem de roupa própria
24-Hour Front Desk
Concierge Services
Atividades
Piscina
Praia privada
Jardim
Praia (na proximidade)
Windsurf
Andar de bicicleta
Piscina exterior
Música ao vivo
Mobiliário de exterior
Pool (Seasonal Outdoor)
Terraço
Fitness Center (nearby)
Geral
Serviço de quartos
Restaurante
Quartos de não fumadores
Banheira de hidromassagem/Jacúzi
Massagem
Solário
Spa/Health club
Clube para crianças
Área de piquenique/Mesas
Almoços embalados
Pequeno-almoço no quarto
Quarto para pessoas com alergia
Sala familiar
Beach Sun Loungers
Snack Bar/Deli
Estacionamento
Estacionamento
Serviço de transporte ao aeroporto
Estacionamento gratuito
Parking Onsite
Internet
Wi-fi gratuito