Courtyard by Marriott Buffalo Airport

Pool and jacuzzi were awesome and amazing, just what i needed to relax. Room was great with the balcony. Beds were a bit uncomfortable since they were so soft.

Overall stay was very good. Room was found to be clean, as was the modern, well-kept lobby. Parking was close, convenient, and included with our booking. Hotel is located across the street from the airport, however did not hear the planes which was fantastic (2nd floor room). Pool was large and a great temperature. Hot tub was a good temperature but needed to be cleaned, both foam and gunk found in it. Towels were provided for the pool.

Shuttle was late

The hot tub was foamy, hair in and around on tiles. No towels in pool area, but once notified they brought clean towels within minutes. Hot tub water cloudy.

Quiet, clean and convenient. Bar did not open till 5 pm. Comfortable beds and a nice large room.

Great staff! Clean hotel, swimming, and hot tab were awesome. Very clean.

Liked the pool and hot tub. Really loved the bed, but not the pillows - too soft 4 me.

Great place! Shuttle service to airport was amazing.

Pool and gym was great. For a quick bite there was plenty options nearby.

Clean and well maintained. Pool and hot tub were nice and the front desk staff were great. Multiple food and coffee options within walking distance.

The power went out for a couple hours, no air conditioning, no tv, no internet. The pool had zero towels and was very dirty in and around the pool area.

This place was fine for a quick stay. The room was spacious and comfortable. It was a good location, easy to access, close to restaurants and other venues. I would have preferred to see a cleaner room, especially the bathroom. It was okay, but it felt like it was just quickly cleaned before the next guests and the bathtub felt a bit sticky. Nothing major, but you know... could be better.

The lobby/lounging area was in the dirty side. It's probably time to replace furniture in that area.

The hotel is very well kept and clean. Additionally the bed is one of the most comfortable beds I’ve slept on! Will be staying here from now on.

The hotel is okay, the rooms need to be cleaned better, specifically the showers, there is mold in them and the bottoms are clearly not scrubbed. Last night there was a large group of people having a party outside the window for several hours. At 1030 pm, i called the front desk to see if they could talk to them, nothing happened .

Clean and convenient to get to the airport. Overall great experience

MOLD! MOLD! MOLD! In the bathroom! Reference pictures. There is no way these housekeepers do not see the mold. Black mold!!! How can they clean everyday and not address the mold that looks like it’s been there quite a while. I was so disgusted upon seeing it I don’t even finish my shower. Disgusting and unacceptable!!! Pool was overran by families with their 20 baseball kids in the pool, screaming extremely loudly in a confined closed space and making every other person uncomfortable that we all left and didn’t enjoy the amenities. These parents had no control of their demon offspring and the staff did nothing to help. The ONLY good staff members were the 2 men at the barista counter, 1 was in a chef coat and the other worked the register. Really kind guys and great service.

Hotel is fine but our room was not clean.

Friendly and prompt service. Room was spotless and bedding was great

Very clean rooms, nice clean hotel.

Pool and jacuzzi were awesome and amazing, just what i needed to relax. Room was great with the balcony. Beds were a bit uncomfortable since they were so soft.

Beds were comfortable. Staff was very friendly and helpful. My room was nice and big.

We took a risk and stayed somewhere other than the heavenly Hyatt Place Amherst/Buffalo, where we have stayed multiple times. TOTAL MISTAKE. We reserved a double queen room (for 4 people) and they had given that room to someone else, so we were put in a king with a twin sofa bed. The room was sparse and felt more bloke a motel than a hotel. There was a huge gap under the door so light and noise were pouring in all night. The TV says that streaming services were available, but that's only if you already had an account. No free breakfast, which we knew about, but after a horrible night's sleep on the floor, even a free coffee would have been helpful. Horrible way to end a holiday weekend. Never again.

Very clean room. Only three towels for four people. Starburst is very convenient but the espresso machine broke in our second day; so we ended up walking across the parking lot to the other Starbucks. A little disappointed because there is no microwave in the room to heat up my leftovers.

Nice spacious room

The heater/ a/c wouldn't come off 74 degrees no matter what you set it at. The bed is so warn out we only slept a little. Won't stay here again!

The hotel was very clean & the staff was nice. However, it sounded like people in the hall were in your room. Everyone that came in were talking in the hallway throughout the night sounded like they were already in your room. It made for a very restless night. We were especially surprised because the door to the room was so he’s we could barely push it open.

Great room on 5th floor (executive queen suite). Hotel very comfortable and an enjoyable stay.

good location. only complaint is the elevator is SUPER SUPER loud and we were 2 doors down from it.

The property was a bit dated, but clean and quiet. Staff was professional, no issues there. Room was comfortable, bed was passable (never happy with hotel beds in general)

A quick over night before I caught a flight. Staff was nice. Parking easy. Shuttle service quick and on time.

Staff was very friendly and accommodative. Quality and cleanliness is good. Location is excellent. Staff and bistro and front desk was very helpful

The staff were not friendly. We asked for a wake up call since we had an early flight. They did not call… we had our phone alarms as a backup but how unprofessional.

The hotel was 'oversold' so they put us in another hotel. They did not call or email me so upon unloading my luggage from traveling all day in the car, I was told at the check in counter they were 'over sold' and that because I booked through Expedia.com, I was not notified via email or phone even though they have my contact information. That is crappy service!

Other than one cleaning woman, the staff was not friendly at all, it felt like you were annoying them with any questions you had. The cable tv wasn’t working properly and when I asked about it, the front desk woman said they know and it’s always like that. There were stains on the furniture and one of the walls in our suite, and we were kind of bummed they didn’t provide free continental breakfast for what the price of the rooms are.

The lady airport shuttle driver was very rude with every one in my family and not in the good mood that morning around 5am. She's also slamming all the van doors when closing it that almost catch my sister's finger. She is very unprofessional and has no manners to seniors. If she has personal problem she should not take it to her job!

I’m still waiting to check in as the system was upgrading when I arrived after an extremely long travel day with multiple flight delays. Waiting on lobby furniture that is covered in stains

Upon checking into our room, we discovered the bathroom was completely clogged. I immediately contacted the front desk, and a maintenance worker was sent. This individual entered our room without greeting, introduction, or even basic eye contact - an interaction that felt dismissive and unprofessional. He made an unsuccessful attempt to fix the problem, then left without explanation. When the problem persisted, we called the front desk again. On this occasion, Scott Marshall assured us that the matter would be fully resolved by the time we returned from a concert that evening, and that the superintendent would personally ensure it was fixed. Based on this assurance, we left confident that the issue would be handled. However, when we returned at approximately 1:30 a.m., we were shocked to find that nothing had been done. I called the front desk and spoke with Raven Beckles, who stated there was no record of our earlier calls or the problem. To make matters worse, she implied - gesturing toward my partner - that we had failed to communicate the issue properly. This insinuation was false, disrespectful, and offensive. Ms. Beckles then informed us that no other rooms were available and instructed us to use the public restroom in the lobby for the remainder of our stay. This suggestion was not only wholly unacceptable but also degrading and unsafe. We had paid for a private room with functioning amenities, not a compromised experience requiring use of a public facility. When I

When we went to the front desk to complain about the crazy amount of kids in the hot tub, the staff went over and above to get us access to the next door facility hot tub. They provided us with new umbrellas and offered us shuttle service. We were most pleased with the staff and the room itself.

Everything was nice, the room, the lobby and the bartender. The front desk clerk not so much. She did nothing. Were booked 2 rooms asmy wife and i have 6 children. Each under different names as asked by Hotels.com when booking. Half of the party arrived earlier than the other half but we could only get 1 of the rooms as the other person had not arrived yet. I get the reason but after explaning the situation, that it was 1 large family she did nothing. Did not provide any suggestion. I was able to revise name via my own investigation. No thanks to her. The lobby/bar area was fun. The Bills were playing and a bunch of people were watching. At one point the tv was accidentally changed by some unknown persons phone. After people of the group grabbed the remote to unsuccesfully remedy the problem the lady was approached for assistance. Again no help was provided from her. About 5 minutes later the shuttle driver came in and fixed it as he was watching when not driving.

Proximity to the airport is a huge advantage for this location. Staff is friendly and efficient. The property is clean and there is also a nice restaurant.

Convenient to airport, nice rooms, good restaurant & gym.

Great location next to the airport. Clean with good amenities.

Loved that it is across the street from the airport - very convenient. A Starbucks is steps away. For the price, it wold be nice if they offered a free breakfast but otherwise a good experience.

Staff helpful. Location great close to the airport. But still quiet even located so close to the airport.

Great location and much cheaper than staying in Niagara Falls NY/ON! Room was clean and comfortable. It's directly across from the airport but we didn't hear a single plane. Would definitely stay again!

Convenient to Niagara Falls, university and down town Buffalo

Great location just across the airport. Shuttle service every 20 minutes. Very convenient.

Very convenient to airport. Check in was easy. Overall nice property. Just spent the evening before flying out

Close to the airport, Starbucks 2 minutes walking, Walmart 8 minutes driving, mall 10 minutes driving

Maybe the best hotel breakfast I’ve ever had. Not expecting it at this class of hotel, but breakfast was cooked exactly to order, exactly the way I ordered it. Fantastic.

Really nice hotel, I loved the area around the entrance where you could sit and hang out near the Holiday decorations. It was very clean and quiet, close to everything. Only thing I would improve is the breakfast seemed as if it was included and it wasn't. Coffee and food being sold was excellent though and worth it. Highly recommend.

We enjoyed our stay. The room was clean and the bed was comfortable. However, we were disappointed with the breakfast due to the limited options and the staffs were not well trained! Another downside was the lack of a microwave in the room, which was a big disappointment. On a positive note, we liked the pool and had a great time there

Quiet, clean and convenient. Bar did not open till 5 pm. Comfortable beds and a nice large room.

Fantastic food with good prices. Easy shuttle to and from airport. We had a 3am fire alarm that was not amazing but it was over pretty quickly and we went back inside.

The hotel was amazing, it was very clean and very nice inside. I had no complaints at all. The restaurant had quite a few options to order from for breakfast and dinner. The room was very clean and spacious and I loved how hot the water in the shower was. My favorite part was the jacuzzi, after having a long week I really needed that. I highly recommend this hotel.

I had excellent interactions with the staff at this location. Both front desk people were a pleasure to deal with. The gentleman who checked me in went out of his way to help me. Kayla in the restaurant in the evening took good care of me there. The food was excellent as well.

Barista staff was great

The booking said the room included breakfast . No restaurant in hotel , just a Starbucks counter in the morning ..so rate was a bit high for just a room . I loved the hot tub and pool .. both great.

Food availability was lacking