Name: Masterson's Motel
Address: 691 Hwy 41 North, Napanee, Canada, Napanee, Ontario, CA
Price range: $84–$143 per night
Rating: 7.83

What guests think

At Masterson's Motel, many travelers highlight affordable rates, friendly staff, and a convenient location just off Highway 401, making it a practical stopover with easy access to restaurants, gas, and the town of Napanee.

Rooms are basic, with some newly renovated, generally comfortable beds, and useful fridges/microwaves, but several reviews note traffic or A/C noise and Wi-Fi that ranges from strong to unreliable. Cleanliness varies by room: many describe spotless stays, while others report stained bedding or carpets, lingering odors or mildew, occasional pests, and small maintenance issues like dirty HVAC filters or slow drains. Amenities are limited—no real breakfast beyond coffee/tea/juice and few extras—so expect a simple, budget-friendly overnight with straightforward service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic. Parking is available and generally easy, though a few guests couldn’t park directly outside their rooms or found spaces limited during construction.

Related guest reviews

10

Kelvin

Jan 5, 2024

·

Stayed 1 night

Didn’t like not being able to park in front of room because of flower beds

8

Donna

Sep 1, 2025

·

Stayed 1 night

Parking good. Grossly overpriced . No bedside lamp, Funiture very basic. Road noise. Curtains did not block out streetlights complyly

10

Wallie

Aug 29, 2024

·

Stayed 1 night

I would suggest posting a designated smoking area away from the building. People smoked on the sidewalk right outside their rooms .

8

Adam

Jun 15, 2023

·

Stayed 1 night

Parking was tight due to construction

8

Chad

Jun 23, 2024

·

Stayed 1 night

Are room was right beside the main office,we were sitting out front on are chairs having few drinks with no shelter from the sun as the other rooms did and right where people were checking in,we would stay there again tho

10

Michael

Jul 14, 2025

·

Stayed 2 nights

The pool was empty ... would have loved a swim.

10

RedRider

Sep 8, 2023

·

Stayed 1 night

Room is very clean, looks like it was recently renovated The only real complaint is the parking, with ample parking on the property there is No parking in front of only a few rooms. When traveling by motorcycle this can be a concern for theft as there are no property cameras on the parking lot

10

Allison

Jun 13, 2025

·

Stayed 1 night

Always very clean. Great beds. Last time we were there we wanted to check in early but our room wasnt ready. The room that was ready was an upgrade that they gave us at no extra charge. Excellent service. A great basic stay.

10

Bonnie

Jul 14, 2024

·

Stayed 1 night

Clean rooms and clean outside. Wish there were a few chairs to sit outside.

8

Daniel

Feb 13, 2025

·

Stayed 1 night

Easy parking, nice staff, clean rooms. Would stay there again no issues.

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Cleanliness

Feedback on cleanliness is mixed: many praise very clean rooms, while others report issues such as stained linens or carpets, musty or moldy odors, pests, and bathrooms needing deeper cleaning.

Related guest reviews

4

Jennifer

Oct 19, 2025

·

Stayed 1 night

The location and the office staff were great. Sadly, that is all that I can say positively about our experience here. I hope that the other rooms are in better condition than room 12 that we were assigned. Upon entering the room I realized that the carpet was sticky and badly stained although well vacuumed. The bathroom had not been cleaned as there were dried urine stains around the toilet seat and on the floor. Muddy / grimey handprints were on the shower curtain and in many places on the walls. There was a 1" gap at the floor of the entry door where the weather stripping has been torn away allowing weather and insects to come and go freely. The bed sheets although seemingly freshly washed were badly stained. I was extremely uncomfortable staying in this room and found the heavily used deodorizing spray made me feel unwell. I do not recommend this motel to families or for extended stays.

4

Nicole

Oct 4, 2024

·

Stayed 1 night

Svp enlever cet hôtel de votre repertoire Punaise de lit et puces avons problème plein de boutons

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10

Gaetan

Jun 16, 2024

·

Stayed 1 night

We found the room exceptionally clean.

10

Jaime

Aug 23, 2025

·

Stayed 1 night

Clean room and bathroom. Seems recently renovated. Nice people at the office. If you are not looking for amenities and want a clean, quiet place to stay, I recommend it highly. Also a bargain. Lowest rate in the area. Free coffee and Juice at the office in the morning.

6

Phil

Nov 11, 2025

·

Stayed 1 night

The filters in the hester/air conditioner filters are filthy. Image breathing the air that has been pulled through all that dust and dirt.

8

April

Nov 11, 2025

·

Stayed 1 night

Room was very clean , staff were friendly

6

James

Sep 28, 2024

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Stayed 1 night

The room (carpets, upholstery and the washroom) could’ve been cleaner. I believe the shower curtain is making the washroom smell like pee. Last time we were in the newer rooms that are attached to the front desk area and because they were newer then it seemed cleaner. This time we’re were in the older building.

10

Lynne

Sep 3, 2025

·

Stayed 1 night

Perfect clean overnight stay

2

Alex

Dec 14, 2025

·

Stayed 1 night

The room was disgusting. Stains all over the bedding, there was also no comforter only gross sheets, this is the room I booked, however the owner tried to give me a less expensive room when I arrived even though I had prepaid. Horrible place, I did not stay we got a room at the comfort inn and had an amazing night there instead

6

Julie

Aug 24, 2025

·

Stayed 2 nights

The staff was pleasant and accommodating, and the stay itself was comfortable enough, except the bathroom smelled moldy and the shower drain was really slow. There were also some minor issues with room cleanliness, but the linens seemed fresh at least. We weren’t spending much time there, and it was available when we needed a place to stay, so overall it was fine.

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Rooms

Rooms are basic, some recently renovated, with generally comfortable beds and useful fridges/microwaves. Several mention traffic or A/C noise and thin walls, and Wi-Fi ranges from strong to unreliable.

Related guest reviews

8

Lumin

Apr 9, 2024

·

Stayed 1 night

This trip was for a quick stop after long drive and a space to have good sleep so that I can keep going on the next day. Then Masterson’s Motel definitely served my purpose. Check in was smooth. Room is old style (colour tone wise), but washroom is new and bed is comfortable, two of which that I cared the most. So no problem to me. Heating/washroom fan was a bit noisy. Then turned them off when I went to sleep. No problem as well. I got the price when there was a promotion . Even better. And staff were all nice. Thank you very much. Overall, I am happy with my choice.

8

Eric

Feb 11, 2024

·

Stayed 1 night

Great place to stay but their wifi is horrible shuts off every 2-3 min. But clean and affordable

8

Steven

Jul 25, 2024

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Stayed 1 night

This was a nice motel. The staff was accommodating and friendly plus the room was renovated. I would stay here again.

6

Bradley

Aug 29, 2025

·

Stayed 1 night

The room AC was super loud when it was running. Made it hard to sleep. Otherwise it fine for a nights sleep

8

Kevin

Jul 5, 2024

·

Stayed 1 night

Very nice and clean but walls were a little thin. Could hear talking and tv's in other rooms.

6

Tran Phong

Mar 10, 2024

·

Stayed 2 nights

You get what you pay for so don’t expect much. However, we were in unit 9 and the wifi was horrible. Had to switch to my phone data for basic internet functions.

8

Steven

Jul 28, 2023

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Stayed 1 night

Nice motel, mostly renovated. Comfortable bed and the bathroom was renovated and clean. Could use a place to hang clothing.

8

Marg

Aug 23, 2025

·

Stayed 1 night

Older property so a bit vintage but completely acceptable. Wifi great is strong and free.

8

Kelly

Aug 6, 2024

·

Stayed 2 nights

Good: Check-in was quick, room was clean, and bed was comfy. Bad: Right on highway so noisy.

2

Jérôme

Jun 30, 2024

·

Stayed 1 night

Mattress was hard as rock, not confortable at all. Both chairs were so much dirty. Really disgusting.

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Service

Staff are frequently described as friendly, helpful, and efficient at check-in. A smaller number reported problems such as hard-to-reach staff, key or room assignment errors, or policy disputes.

Related guest reviews

10

Shar

Dec 27, 2024

·

Stayed 1 night

Masterson's has great staff, always smiling and friendly. The rooms are clean, comfortable and very quiet. My only issue was that the sidewalks could have been shoveled a bit better where you walk over the curb where you park to the sidewalk in front of the lower doors. We always enjoy our stay with them.

10

MaryRose

Nov 9, 2025

·

Stayed 1 night

Wife of property manager lovely. Super helpful and friendly.

2

Mackenzie

Apr 18, 2025

·

Stayed 1 night

We booked a room with a queen bed and sofa bed. When we arrived we were given a double bed and sofa bed. The walls were dusty, bed sheets were stained. The website says that service animals are allowed however one of the workers confronted my partner and told him we would be charged a $500 fee for our REGISTERED service animal being there. We informed her that in Ontario if someone requires a service animal you cannot deny them or charge an additional fee as those animals are needed. After showing our dogs paperwork She proceeded to tell us our dog was not a service animal and we would be charged the $500 fee. I would not recommend staying here!

10

Allison

Jun 13, 2025

·

Stayed 1 night

Always very clean. Great beds. Last time we were there we wanted to check in early but our room wasnt ready. The room that was ready was an upgrade that they gave us at no extra charge. Excellent service. A great basic stay.

4

Louis

Oct 3, 2025

·

Stayed 1 night

We stayed a second day because someone wasn’t well and we pay cash second day ..staff keep 50 cash after we pay for second day … n told us in case of cleaning??? And they already got my visa so why ? Last time here ! Hard to get staff out office as well !! To want your money and you do do the booking they are barely on site to help customers

2

JOYCE

Aug 2, 2024

·

Stayed 1 night

Staff not friendly or polite never answer phone And very hard to understand their English When I asked to extend check out for another hour, they want me to repay for a whole day. They said they were booked solid that they needed to clean the room but once I paid for a whole day and we stayed the whole day they still had lots of room so not very

10

sal

Aug 16, 2025

·

Stayed 1 night

Easy check in

4

Donald

May 23, 2024

·

Stayed 1 night

We were given the key to the wrong room and walked in on someone. The deadbolt didn't work on the door and there wasn't a safety cain available either.

10

Nejib

Aug 8, 2025

·

Stayed 1 night

Excellent and very kind staff manager. Trustworthy. Confortable room, very clean . Very convenient location to highway. A good Italian Cuisine restaurant in the neighborhood. Highly recommended.

10

kathleen

Aug 4, 2025

·

Stayed 1 night

Clean rooms, great staff and service. Very happy to have stopped here tonight.

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Location

Right off Highway 401 with easy access to food, gas, and Napanee; a practical stopover for drivers. Some guests noted road noise.

Related guest reviews

8

Michael

Sep 23, 2025

·

Stayed 2 nights

Good location for access to food and to the town of Napanee, just off the 401.

10

MATTHEW

Aug 29, 2025

·

Stayed 1 night

Great location

8

Isabelle

Aug 7, 2025

·

Stayed 1 night

Easy access to 401

10

kim

May 24, 2025

·

Stayed 1 night

Clean and quiet. Close to lots of restaurants

8

Siony

Jun 2, 2024

·

Stayed 1 night

So close to the highway

8

Bernard

Jun 9, 2024

·

Stayed 1 night

It is excellent value for the money. It is close to the 401 but far enough away so the noise of the highway is minimal. It was an efficient check-in and easy check-out

8

Dennis

Aug 26, 2024

·

Stayed 1 night

We liked the ease of access and proximity to the 401.

8

SUDHIR

May 23, 2025

·

Stayed 1 night

Nice place clise to 401

10

Bernard

May 2, 2023

·

Stayed 1 night

the motel was easily accessible from the highway but just far enough to be very quiet

8

Martin

Sep 4, 2023

·

Stayed 2 nights

Convenient to the 401. Quiet property.

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Dining

There is no real breakfast; multiple reviews say only coffee, tea, and juice are offered at the office. Several note no in-room coffee makers, though restaurants are nearby.

Related guest reviews

6

Ramandeep

Aug 16, 2025

·

Stayed 1 night

No breakfast! No complimentary snacks!! Not even water!!

10

Ruth

May 9, 2025

·

Stayed 1 night

It was very clean and free coffe and juice in the morning is a bonus

8

mark

Aug 5, 2025

·

Stayed 1 night

small microwaves won't handle a XL take away coffee, no coffee maker makes morning start less enjoyable.

10

Jaime

Aug 23, 2025

·

Stayed 1 night

Clean room and bathroom. Seems recently renovated. Nice people at the office. If you are not looking for amenities and want a clean, quiet place to stay, I recommend it highly. Also a bargain. Lowest rate in the area. Free coffee and Juice at the office in the morning.

8

Louise

May 27, 2023

·

Stayed 1 night

Oud motel maar op zich prima voor een nacht. Geen koffiezetapparaat, wel kan je beperkte uren ‘s morgen koffie halen bij de receptie

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8

Melissa

Jun 12, 2023

·

Stayed 1 night

I was very surprised by the overall cleanliness of the room, not gonna lie! The bathroom was also incredibly clean and modern so that was an added bonus! I'd honestly give it a 5-star rating except for the continental breakfast, which is one of the reasons i picked this place... they say continental breakfast but in reality, it was just juice, coffe and tea, which is a complimentary drink, not a breakfast, so a little disappointed there.

8

Vincent

Jun 11, 2023

·

Stayed 1 night

Une chambre nous a ete attribuee rapidement apres avoir remarque que la 1ere ne fermait pas a cle. La personne tres aimable. Chambre tenue propre. Pas evident suand c edt de la moquette au som. La chambre est equipee de micro onde et frigo. Du coup la miquette a un peu l odeur de cuisine. Le petir dej c est uniquement 1 jus de fruit , cafe ou the. Rien de solide. De suoi se restaurer a proximite.

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6

Brittney

Jun 9, 2023

·

Stayed 1 night

Rooms are more updated than some other places, but room was empty and lacking things that we expected/ in the photos. 1 bed and 1 nightstand. No chair/couch/table/lights on nightstands, nothing to sit on. The room looked like it had a big empty space, Great if you both wanted to do yoga In the morning. “Breakfast included” was only coffee/tea/juice, no food. Staff were nice and accommodating.

10

Arnie

Sep 3, 2023

·

Stayed 1 night

Easy to get to from the 401, and rooms are clean. The Fish and Chips place is right next door and is excellent. The discount that you get from staying in this motel is a bonus!

8

Jessica

Jul 28, 2025

·

Stayed 1 night

Great price, free WiFi, has all the necessities and there is a juice bar in the main office. It was so quiet that it didn’t even feel like anyone else was there but they were full so that was nice.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$68
February	$67
March	$66
April	$67
May	$71
June	$90
July	$93
August	$116
September	$80
October	$89
November	$66
December	$67

Su	Mo	Tu	We	Th	Fr	Sa
				1 $93	2 $101	3 $101
4 $94	5 $95	6 $90	7 $95	8 $93	9 $101	10 $99
11 $93	12 $95	13 $95	14 $94	15 $95	16 $103	17 $100
18 $89	19 $94	20 $93	21 $95	22 $93	23 $103	24 $101
25 $95	26 $94	27 $94	28 $94	29 $95	30 $86	31 $84

Masterson's Motel

Prices for Masterson's Motel

Monthly average prices

About this property

Location

Room options

Double with Two Double Beds

One Queen and One Sofa Bed

King with One King Bed

Queen with Two Queen Beds

Queen with One Queen Bed

Guest reviews of Masterson's Motel

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Masterson's Motel

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $134
20 $92	21 $90	22 $90	23 $89	24 $90	25 $127	26 $143
27 $91	28 $94	29 $92	30 $94