Name: Royal Napanee Inn
Address: 647 HWY 41, Napanee, Canada, Napanee, Ontario, CA
Price range: US$84–US$126 per night
Rating: 7.73

What guests think

At Royal Napanee Inn, many guests highlight clean, comfortable rooms, friendly front-desk staff, and a convenient location just off Highway 401 with food and fuel nearby, delivering solid value for a simple overnight stop.

Rooms vary: some are renovated and spacious, others feel small or dated, and traffic or thin walls can cause noise. Cleanliness is generally praised but a number of reviews report odors, rough or small towels, bugs or ants, and maintenance issues like leaky toilets, poor drainage, or fluctuating shower temperatures. Service is often friendly yet several guests describe miscommunication, billing disputes, and reservation issues. Expect a basic, budget-friendly stay with variability across rooms.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Basic roadside setup with parking outside the room and in-room fridge, microwave, and coffeemaker mentioned in several stays. A few guests noted poor parking-lot lighting at night and inconsistencies with advertised kitchen/kitchenette facilities.

Related guest reviews

8

Katherine

15 Sept 2024

·

Stayed 1 night

Very nice little property, could use improved lighting at night. Little pricey for the size of room/lack of amenities (coffee but no tea, no writing tools or note paper), but very crisp and clean. Dog fee of $20/night reasonable.

10

Shirley

30 Oct 2023

·

Stayed 2 nights

No lighting in parking area..too dark effecting safety

8

Mary P

22 Aug 2022

·

Stayed 2 nights

The room was rather outdated but ok. We would have liked a coffee maker in the room as it had a kitchenette. The kitchenette had only 1 plate. 😢

10

Karen

30 Sept 2023

·

Stayed 1 night

I was pleasantly surprised as has been renovated. Has a fridge microwave and coffeemaker in the room.

8

line

3 Aug 2025

·

Stayed 1 night

Lit confortable frigo micro ondes télé cafetière air climatisé tout y était mais tapis qui sent l humidité et tarif trop élevé

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4

ANA

25 Jul 2025

·

Stayed 1 night

Hotel não condiz com o anunciado, reservei com cozinha completa conforme o anunciado pela plataforma e nao tinha nenhuma cozinha, nem compacta. Proprietário informou que nenhuma acomodacao tem cozinha. Quarto com cheiro forte de carpete ou cortina. Filtro do ar-condicionado sujo. Rever urgente as fotos que estão no site que diz que ha cozinha com utensilhos, pois, chegar de viagem com crianças e nao ter cozinha fica dificil.

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10

Robin

4 Sept 2024

·

Stayed 1 night

Nice clean rooms and comfortable beds, park right outside your door, friendly service.

8

Lisa

13 Aug 2024

·

Stayed 2 nights

Owners and staff were very friendly. Liked having a bench outside to sit on. Convenient.

8

Debbie

29 Jun 2024

·

Stayed 1 night

Ideal location just off Hwy 401 Room clean. No odors Beds firm Parking right in front of room Tim Horton s& Dennys across the street

10

Matthew

8 Jul 2024

·

Stayed 1 night

Check-in was friendly and easy. Easy to park in front of the room, and room was generously furnished, especially for the price. Clean, comfortable. Easy access from the highway, while quiet, with petrol and coffee next door.

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Cleanliness

Many reviews describe clean rooms and bathrooms, but several report issues such as odors (carpet or smoke), stained or unclean linens, bugs or ants, and dirty or worn furnishings.

Related guest reviews

8

Dave

25 Oct 2024

·

Stayed 1 night

Clean, convenient, and inexpensive. Staff were very friendly.

10

Sylvia

24 Jun 2025

·

Stayed 1 night

We stayed in a spacious, renovated room with two queen beds. The room and bathroom were clean and the beds were comfortable. New towels and a/c worked well. We would stay here again.

2

Eric

6 Oct 2025

·

Stayed 1 night

Got there and was greated by one of the owners, She looked homeless! Grease stains on her 20 year old sweater! Got to my room and it smelled like wet dog and cigarettes. Took a shower and i thought i had the water temperature settled, then a couple minutes later i got ice cold water followed by boiling hot water! Towels were rough to the the skin! Sink wouldn't drain when brushing teeth. Istayed at this motel some years back and was very satisfied and it was so much better! I gave them a positive back then. New owners havent taken care of the place like the previous owners.

4

Frances

31 Jul 2023

·

Stayed 1 night

Old motel in need of some serious upgrades. The TV didn't work. We complained and the man came to "fix" it. It still did not work. Very cold in the room and no heat. Very musty smelling - (Old cigarette smoke). Carpets dirty with lots of stains. I would not go back, for sure!

10

Brad

29 Aug 2024

·

Stayed 2 nights

Good basic accommodation. Rooms are well appointed and clean.

6

Bogdana

31 Jul 2025

·

Stayed 2 nights

The room was really small. One of the pillow covers had spots. The carpet had a smell. Toilet was leaking. It's an industrial area around. No pavement on the property - dirty road only. Had station across work a lot of big tracks. Dunnys across the road and small vegetable stand.

4

Jefferson

31 Aug 2025

·

Stayed 2 nights

Smell of the room is not good. The sheets are not clean. The towels feel like a scrub. The office chair is broken. Bathroom window is see through without curtains. Lavatory mirror was about to fall. I booked for 2 nights for 450 dollars and I checked out after the first night.

10

Brian

20 Jul 2025

·

Stayed 1 night

Property was clean and quiet. Convenient location just off the highway with food and gas nearby.

10

J Patrick

13 Oct 2025

·

Stayed 2 nights

I was happy with my stay at Royal Napanee Inn. The person at the front desk was welcoming and friendly. The room was clean and relatively modern. Walking distance to take out restaurants. Reasonable cost.

4

Eric

26 Mar 2023

·

Stayed 1 night

Carpet and bedspread and drapes smelled like cigarette smoke, despite all the rooms being none smoking Walls too thin, so neighbours tv kept me up at night

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Rooms

Beds are generally comfortable, with some rooms renovated and spacious, but others are small or dated. Noise from the highway, trucks, or thin walls is mentioned, though some guests found rooms quiet enough for sleep.

Related guest reviews

8

Kelly

6 Jun 2024

·

Stayed 1 night

Although room is a little dated ,it was clean and the bed was. Very comfortable. I’ve stayed here before and I’d stay there again

10

Sylvia

24 Jun 2025

·

Stayed 1 night

We stayed in a spacious, renovated room with two queen beds. The room and bathroom were clean and the beds were comfortable. New towels and a/c worked well. We would stay here again.

10

Roberta

23 Nov 2025

·

Stayed 1 night

Clean, quiet, and a comfortable bed.

8

Nicole

23 Aug 2022

·

Stayed 5 nights

Pratique, offre tout ce dont on a besoin. Personnel très aimable. Par contre, insonorisation absente. Nous sommes réveillés très tôt par les chambres voisines, probablement des travailleurs.

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10

Mark

1 Jun 2023

·

Stayed 1 night

The Good: Probably the most up to date bathroom I've seen at a cheaper motel as it looks recently done. Property was clean. A very good pick given the very good price it is. The Bad: Some of the decor is bit dated, specifically the bed. That said, they do a decent job of making it work with the curtains. Also, hanging a mirror by screwing it into the wall with exposed screws on the frame is a bit odd. Minor complains though given the price. The Ugly: Entirely out of the building's control, but you can hear the highway from it quite clearly from inside the rooms, as well as water from other units. It's not really an issue if you bring earplugs, but I would be concerned if someone threw a party in one of the rooms.

6

Jacqueline

3 Sept 2024

·

Stayed 1 night

We had called ahead indicating we would be checking in late - someone was waiting for us. We appreciated this. Room quite small for two beds but very clean. It was perfect for a short stay halfway to our destination.

10

Colin

12 Oct 2024

·

Stayed 1 night

Although the room was small, it was large enough for us. We were there to sleep only while on our way to Toronto. It was clean and the checkin staff was very pleasant. We would stay again if we are back to the area.

6

Bogdana

31 Jul 2025

·

Stayed 2 nights

The room was really small. One of the pillow covers had spots. The carpet had a smell. Toilet was leaking. It's an industrial area around. No pavement on the property - dirty road only. Had station across work a lot of big tracks. Dunnys across the road and small vegetable stand.

8

Rhonda

14 Sept 2023

·

Stayed 1 night

Very noisy , major truckstop across the street. Staff very helpful and friendly

4

Eric

26 Mar 2023

·

Stayed 1 night

Carpet and bedspread and drapes smelled like cigarette smoke, despite all the rooms being none smoking Walls too thin, so neighbours tv kept me up at night

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Service

Many guests found the staff friendly, welcoming, and helpful, with smooth check-in. Several others reported miscommunication about reservations or cancellations, billing or deposit disputes, and unreturned follow-up on a lost item.

Related guest reviews

10

Cyndi

17 Dec 2024

·

Stayed 1 night

The staff was very friendly

10

Sacha

25 Aug 2024

·

Stayed 2 nights

Owner is extremely friendly, rooms were very clean, comfy beds and great price. Everything you need to stay a few nights!

2

ANTONINO

28 Jan 2025

·

Stayed 1 night

No communication between Expedia and the hotel. Didn’t know we had a reservation.

6

Sohail

25 Mar 2024

·

Stayed 1 night

Just Average, room needs quite a few patch up. Check in was smooth. One major concern- I forget my watch on bedside table. Immediately I called them while I was driving back home and told them about watch. Person on phone told he will check and call me back but never called back after two hrs I called back and was told they did not found. Strange I know I left watch there and called them with 20 min after check out and watch is no there. My mistake I was careless and did not checked before checking out. Will never stay in this motel again. Anyone staying there, please make sure check everything before check out otherwise yiu will be out of luck with this motel.

10

brian

29 Aug 2022

·

Stayed 1 night

We were upgraded at no charge to a very spacious room. Service was excellent.

4

Ruth

23 Sept 2024

·

Stayed 1 night

I spent hours with the manager, with Expedia, and with my credit card company trying to figure out why I was being charged $20 more than Expedia advertised. He either didn’t know how to use the handheld credit card reader, or was trying to pull a fast one. Was I the first US citizen trying to pay with US dollars using credit there? It was a nightmare!

10

J Patrick

13 Oct 2025

·

Stayed 2 nights

I was happy with my stay at Royal Napanee Inn. The person at the front desk was welcoming and friendly. The room was clean and relatively modern. Walking distance to take out restaurants. Reasonable cost.

6

Kenneth Hugh

28 Sept 2025

·

Stayed 1 night

I phoned and cancelled on the 26 before 3pm and nobody passed the message along the guy called us this afternoon that's when the guy hung up on my wife will not be paying thanks for your previous service's Hugh Harris.

10

Valerie

24 Aug 2023

·

Stayed 3 nights

Clean and quiet. Staff was great.

4

Derrick

3 Sept 2023

·

Stayed 2 nights

Stayed for 2 nights, check in was long due to them not having my reservation in there computer so I showed them the booking the girl at the desk honoured it. Got to the room and there was cigarette burns in the couch cushions, when having a shower you had to be careful due to being scolded by the fluctuating hot water. The next morning get a phone call from the manager saying that I didn’t pay a deposit and that the girl at the front desk hadn’t charged me properly I argued with him stating that the sale had already been done and that she honoured the price I was given that if he had an issue to take it up with his staff. The day after I received another call with another attempt for the charges I told him no that I wouldn’t pay and I told him I was recording our conversation due to his lack of professionalism from the day before and his tune completely changed and he backed off. I do not recommend this place

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Location

Convenient just off Highway 401 with fuel, coffee, and restaurants nearby; easy for an overnight stop. Some mention nearby truck traffic and emergency vehicles, though many still found it acceptable or quiet enough.

Related guest reviews

10

Daniel

11 Aug 2025

·

Stayed 2 nights

Very convenient location and updated facility.

10

william

28 Jul 2025

·

Stayed 1 night

Staff was very nice & the room was very large. Denny's restaurant was just across the road. Very convienant.

8

Rhonda

14 Sept 2023

·

Stayed 1 night

Very noisy , major truckstop across the street. Staff very helpful and friendly

10

Brian

20 Jul 2025

·

Stayed 1 night

Property was clean and quiet. Convenient location just off the highway with food and gas nearby.

6

Jian

2 Sept 2025

·

Stayed 1 night

Easy check in and close to shops

8

indraj

23 Aug 2025

·

Stayed 3 nights

Close to many amenities.

10

Wendy

24 Sept 2024

·

Stayed 1 night

It was a clean room and very convenient location. Close to the 401 and close to shops and restaurants. Will definitely stay there again

8

Scott

13 Jul 2025

·

Stayed 2 nights

The area around the motel is frequently used by truckers and emergency vehicles but rooms where quiet enough that it did not affect our sleep. Rooms were clean and staff friendly. For a place to sleep overnight it was well worth the savings

8

Debbie

29 Jun 2024

·

Stayed 1 night

Ideal location just off Hwy 401 Room clean. No odors Beds firm Parking right in front of room Tim Horton s& Dennys across the street

10

Matthew

8 Jul 2024

·

Stayed 1 night

Check-in was friendly and easy. Easy to park in front of the room, and room was generously furnished, especially for the price. Clean, comfortable. Easy access from the highway, while quiet, with petrol and coffee next door.

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Dining

Not enough information in reviews.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $92	21 $101	22 $101	23 $101	24 $101	25 $126	26 $126
27 $92	28 $92	29 $92	30 $92

Su	Mo	Tu	We	Th	Fr	Sa
				1 $92	2 $109	3 $109
4 $92	5 $92	6 $92	7 $84	8 $84	9 $109	10 $109
11 $84	12 $84	13 $84	14 $84	15 $84	16 $109	17 $109
18 $84	19 $84	20 $84	21 $84	22 $84	23 $109	24 $109
25 $84	26 $84	27 $84	28 $84	29 $84	30 $109	31 $109

Royal Napanee Inn

About this property

Location

Room options

Standard Room, 2 Queen Beds

Standard Room, 2 Double Beds

Standard Room, 1 Queen Bed

Guest reviews of Royal Napanee Inn

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Royal Napanee Inn

Prices for upcoming dates