Is parking available at the resort?

Yes, complimentary on-site parking is available for guests.

What type of breakfast is offered and what are the serving hours?

Breakfast is available on-site, featuring a variety of meal options. Specific serving hours are not mentioned.

What are the standard check-in and check-out times?

Check-in time is at 15:00 and check-out time is at 12:00. Early or late check-in/check-out availability and associated costs are not specified.

Are airport shuttle services available?

Yes, airport shuttle services are available. Specific pricing and service hours are not mentioned, but arrangements can be made prior to checking in.

What accessibility features are available for guests with disabilities?

The resort offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas. Specific details about rooms and bathrooms are not provided.

Where is the resort located in relation to key landmarks?

The resort is located in Bandar Penawar, just minutes from Desaru Beach. Nearby attractions include the ELS Club Desaru Coast and Desaru Coast Adventure Waterpark.

Does the resort have a swimming pool?

Yes, the resort features an outdoor swimming pool. Specific operational hours and seasonal availability are not mentioned.

What are the policies for guests staying with children?

Children are welcome at the resort. Specific details regarding the minimum age for children to stay for free are not provided.

Lotus Desaru Beach Resort & Spa - Family Getaway

Average nightly price at Lotus Desaru Beach Resort & Spa by month, last 12 months (USD)
Month	Average price
January	US$62
February	US$65
March	US$66
April	US$64
May	US$82
June	US$68
July	US$68
August	US$72
September	US$70
October	US$72
November	US$63
December	US$69

What guests think

At Lotus Desaru Beach Resort & Spa, guests praise the family-friendly, self-contained setup with spacious suites, multiple pools and an in-house water park, plentiful on-site dining, and generally friendly staff that make it easy to keep everyone entertained.

However, rooms and parts of the resort feel dated, and the location is somewhat remote without much within walking distance. Cleanliness and upkeep are inconsistent, with reports of missed housekeeping, bathroom drainage and air-conditioning issues, lift problems and limited accessibility, plus concerns about cloudy or dirty pool water and a less-than-pristine beachfront. Breakfast is frequently described as good value, but some guests reported food poisoning during their stays. Expect an amenity-rich stay suited to families, with notable compromises in age and consistency.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Large, self-contained resort with multiple pools, an in-house water park, many activities and restaurants, and on-site buggies for getting around. Recurring issues include cloudy or dirty pool water, lift problems and limited lifts, unclear signage, and a beach that could be cleaner.

Related guest reviews

4

Hairianna Shahillah

20 Jun 2025

·

Stayed 1 night

D Uirty & cloudy pool. Outdated amenities.

10

Saw

2 Sept 2024

·

Stayed 1 night

We get to stay at newly renovated room, which is modern n clean. We love the in house water park and the many activities the resort put together. It will be great if the beach front is cleaner.

8

King Sing

19 Oct 2025

·

Stayed 1 night

2 pools , not crowded

2

Uma Mageswary

19 Feb 2023

·

The experience was horrible!! On our 1st day there, on the way to the room, we took the lift which halted midway and when the doors opened, the lift was not levelling!! There were 6 adults and a baby in the lift at that time and we could have gotten injured. It’s quite clear that the maintenance is not done properly. There was another group who also experienced the same thing and pressed on the emergency button near the emergency phone but no one turned up!!! The lights along the pathway also did not turn on until after 7-8pm despite it being so dark and quiet. The shampoo container and bidet in the common bathroom were not properly secured and were loose. The common bathroom drainage also had issues, bath water did not go down and it kept choking. Breakfast was the only good thing about this place. I would definitely not go back to this place nor recommended it to my family and friends. For SGD300 a night, a much better experience was expected.

8

Kanthan

9 Apr 2025

·

Stayed 2 nights

Everything from a retail outlet to several restaurants and a cafe with many activities to keep you busy in the property itself. Suitable for corporate events and family. The staffs are friendly, they try to keep the beach clean everyday. The water looks dirty, probably due to pollution by the ships. I wouldn't swim, but great for long beach walks.

10

Loga R

10 Jun 2024

·

Stayed 2 nights

It's a self contained resort. Rooms are big and clean. Plenty of activities, ie; water sports, archery, paintball, gym, pool tables, PS room...... There are 3 restaurants, convenient store and cafe for your daily needs. Good breakfast spread with ample seatings. The best thing is the service and friendly staff!

8

Zhi Lin

8 Jul 2025

·

Stayed 1 night

The rooms are quite old but spacious, layout in chalet, acceptable for price we paid for. Have a number of choices of food nearby, lot of activities such as paint ball, mini golf, water playground, etc. My family enjoy the stay overall.

8

Aini

5 Jun 2023

·

Stayed 2 nights

On the whole, my family and I (10 of us altogether) enjoyed our stay because the resort’s plus points (e.g. the prompt and friendly front desk staff, the wide variety of activities on offer, and the prompt and efficient clearing of the tables in the restaurant despite the big crowds) outweighed its negative points which were as follows: - my granddaughters reported that there were some flies (or other insects) floating in the water of the waterpark pool. The water there also appeared dirty. The water in the pool near the gum was a lot cleaner. - my daughter told me she found a cockroach in her suite. - the food my daughter ordered-in was underwhelming.

10

pa pa

13 Mar 2024

·

Stayed 2 nights

Baggy transport in compound is very accessible. We like the riding it around. Drivers and Staff are very helpful too. Service is good. Thanks

8

WAI HONG

20 Nov 2024

·

Stayed 2 nights

@ Road signs--not clear enough to show direction of rooms or block. @ Shelter-during raining shelters are not link from block to block. @ Handicap-not convenient for Handicap. Paveway are not convenient for wheelchair bound especially raining time. Shelter pathways are not link. Halfway, need to move into open to reach next block. @ Lift-only designated blocks got lift. So need go to that block to go up to the floor & U-turn back to block where he/she is staying. Again for handicap, due to some blocks got no life is inconvenient. @Room-looks old. Housekeeping in rooms on bedsheet folding don't looks professional- not fully properly or fully folded.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent: some suites are very clean, but others mention dirty towels, pests, missed housekeeping and poor restocking. Maintenance concerns include bathroom drainage and water seepage, uneven air-conditioning, and occasional water-heater faults.

Related guest reviews

4

Lance

9 Jul 2023

·

Stayed 3 nights

Housekeeping is lacking. From sm til late pm. Room still not clean up. No toilet rolls. No topping up of amenities No tissue in room But Restaurant in estate is nice n reasonable. Housekeeping need a lot of improvement

6

Kenan

19 Sept 2025

·

Stayed 2 nights

Very used resort. Cleanliness can be better (dirty towels)

6

MOHD

25 Jan 2023

·

Stayed 2 nights

Water heater for the master bedroom not working.

8

Noelle

2 Jan 2024

·

Stayed 3 nights

The stay was pleasant. The staff was friendly. But I'm unsure if it was due to the festive season; the housekeeping missed cleaning our room the last day we were there. It was raining heavily those days, and we noticed water seeping from the walls. Otherwise, all is good. Value for money. I will still return again.

8

Prashath

12 Oct 2025

·

Stayed 2 nights

Clean room , family friendly

10

Loga R

10 Jun 2024

·

Stayed 2 nights

It's a self contained resort. Rooms are big and clean. Plenty of activities, ie; water sports, archery, paintball, gym, pool tables, PS room...... There are 3 restaurants, convenient store and cafe for your daily needs. Good breakfast spread with ample seatings. The best thing is the service and friendly staff!

6

Tan Sylvia

18 Jun 2024

·

Stayed 3 nights

Good place for family as there are activities for all ages. However, housekeeping does not come in everyday. Cleanliness can be improved. One of the air con is not working and nothing was done after we informed the management.

2

Corina

12 Dec 2022

·

Stayed 2 nights

Room condition poor, ants all around, shower curtain dirty

6

Srijeeth

4 Nov 2024

·

Stayed 2 nights

Bathroom very bad water not draining and wash bash also the same bath tup drain plug not working aircon also not so effective.

10

Seetha

29 May 2024

·

Stayed 2 nights

The unit was super clean and services was very good.

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AI-generated summary based on recent guest reviews

Rooms

Suites are generally spacious with family-friendly duplex or chalet-style layouts, though decor feels old or dated. A few renovated rooms are noted.

Related guest reviews

6

Charlene

30 Aug 2024

·

Stayed 1 night

Room is spacious but a quite old. Breakfast spread was good, suitable for family with young children.

8

Shailen

22 May 2025

·

Stayed 3 nights

Really nice stay. Accommodation is perhaps dated by we like it. Interesting have 1 bedroom duplex with stairs. Staff all very helpful. Breakfast was very very good. It's resort so pretty much everything is available on site. Nothing in walking distance so need grab.

6

Nur Faradibah

21 Oct 2025

·

Stayed 1 night

A bit run down and the furniture are rather out dated.

10

Revathi

18 Mar 2025

·

Stayed 2 nights

The rooms can be better. Other than that, the service, environment and overall stay & experience is great 👍. Very much kids friendly.

8

Nelson

9 Jun 2024

·

Stayed 3 nights

Good experience. The check in took longer than I liked but it's not too big a deal. The first lift was a bit confusing as we went to the wrong floor and had to take the stairs. Rooms were spacious and clean. Not the newest of conditions. Couple of aircons were not working perfectly. You had to manually open the louver as they remained shut even after turning the aircon on. Whenever my kids showered at the common bathroom, the water will flow out of the shower area and flood the floor of the bathroom, due to the odd placements of two gaps in the tiles. My eldest had to resort to blocking the gaps with her beach toys to stop the water from flowing out. Restaurants were nice. Food was good. Pricing was ok. Pretty much resort kinda pricing. Our family tried the seasports on our 3rd day there. Nice experience but felt a bit rushed by the crew. Perhaps they had to quickly turnover the equipments to cater for other guests. Overall, will I stay there again? Yes. Is it a place that I must visit again? No

10

Saw

2 Sept 2024

·

Stayed 1 night

We get to stay at newly renovated room, which is modern n clean. We love the in house water park and the many activities the resort put together. It will be great if the beach front is cleaner.

8

Zhi Lin

8 Jul 2025

·

Stayed 1 night

The rooms are quite old but spacious, layout in chalet, acceptable for price we paid for. Have a number of choices of food nearby, lot of activities such as paint ball, mini golf, water playground, etc. My family enjoy the stay overall.

6

Yeo

17 Jun 2025

·

Stayed 1 night

Overall comfortable...

8

WAI HONG

20 Nov 2024

·

Stayed 2 nights

@ Road signs--not clear enough to show direction of rooms or block. @ Shelter-during raining shelters are not link from block to block. @ Handicap-not convenient for Handicap. Paveway are not convenient for wheelchair bound especially raining time. Shelter pathways are not link. Halfway, need to move into open to reach next block. @ Lift-only designated blocks got lift. So need go to that block to go up to the floor & U-turn back to block where he/she is staying. Again for handicap, due to some blocks got no life is inconvenient. @Room-looks old. Housekeeping in rooms on bedsheet folding don't looks professional- not fully properly or fully folded.

10

BOBY HEIDINAZ

7 Jun 2024

·

Stayed 2 nights

Excellent place for a family vacation. Lots of facilities and activities. The room is big and spacious.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently praised as friendly, helpful and responsive across the resort. Drawbacks include slower check-in at times and a reported lack of response during a lift emergency.

Related guest reviews

8

Shailen

22 May 2025

·

Stayed 3 nights

Really nice stay. Accommodation is perhaps dated by we like it. Interesting have 1 bedroom duplex with stairs. Staff all very helpful. Breakfast was very very good. It's resort so pretty much everything is available on site. Nothing in walking distance so need grab.

10

Yeo Hui

3 Jan 2024

·

Stayed 2 nights

The ambience was good, things happening at the lobby area and yet quiet at the apartment area. The staffs were polite and attended to your requests fast. I can see updates of some of the furniture in the apartment. We are also very happy to have engaged the transport service by the concierge, friendly, punctual, safe and clean vehicle. Just a suggestion, although it is generally clean -from bed to floor and toilet, however a little more attention to the dust in the apartment will be good. Also, it is a little disappointing that some of the activities listed by the resort is no longer available.

8

Nelson

9 Jun 2024

·

Stayed 3 nights

Good experience. The check in took longer than I liked but it's not too big a deal. The first lift was a bit confusing as we went to the wrong floor and had to take the stairs. Rooms were spacious and clean. Not the newest of conditions. Couple of aircons were not working perfectly. You had to manually open the louver as they remained shut even after turning the aircon on. Whenever my kids showered at the common bathroom, the water will flow out of the shower area and flood the floor of the bathroom, due to the odd placements of two gaps in the tiles. My eldest had to resort to blocking the gaps with her beach toys to stop the water from flowing out. Restaurants were nice. Food was good. Pricing was ok. Pretty much resort kinda pricing. Our family tried the seasports on our 3rd day there. Nice experience but felt a bit rushed by the crew. Perhaps they had to quickly turnover the equipments to cater for other guests. Overall, will I stay there again? Yes. Is it a place that I must visit again? No

2

Uma Mageswary

19 Feb 2023

·

The experience was horrible!! On our 1st day there, on the way to the room, we took the lift which halted midway and when the doors opened, the lift was not levelling!! There were 6 adults and a baby in the lift at that time and we could have gotten injured. It’s quite clear that the maintenance is not done properly. There was another group who also experienced the same thing and pressed on the emergency button near the emergency phone but no one turned up!!! The lights along the pathway also did not turn on until after 7-8pm despite it being so dark and quiet. The shampoo container and bidet in the common bathroom were not properly secured and were loose. The common bathroom drainage also had issues, bath water did not go down and it kept choking. Breakfast was the only good thing about this place. I would definitely not go back to this place nor recommended it to my family and friends. For SGD300 a night, a much better experience was expected.

8

Kanthan

9 Apr 2025

·

Stayed 2 nights

Everything from a retail outlet to several restaurants and a cafe with many activities to keep you busy in the property itself. Suitable for corporate events and family. The staffs are friendly, they try to keep the beach clean everyday. The water looks dirty, probably due to pollution by the ships. I wouldn't swim, but great for long beach walks.

10

Loga R

10 Jun 2024

·

Stayed 2 nights

It's a self contained resort. Rooms are big and clean. Plenty of activities, ie; water sports, archery, paintball, gym, pool tables, PS room...... There are 3 restaurants, convenient store and cafe for your daily needs. Good breakfast spread with ample seatings. The best thing is the service and friendly staff!

8

Aini

5 Jun 2023

·

Stayed 2 nights

On the whole, my family and I (10 of us altogether) enjoyed our stay because the resort’s plus points (e.g. the prompt and friendly front desk staff, the wide variety of activities on offer, and the prompt and efficient clearing of the tables in the restaurant despite the big crowds) outweighed its negative points which were as follows: - my granddaughters reported that there were some flies (or other insects) floating in the water of the waterpark pool. The water there also appeared dirty. The water in the pool near the gum was a lot cleaner. - my daughter told me she found a cockroach in her suite. - the food my daughter ordered-in was underwhelming.

8

Rena

3 Jan 2023

·

Stayed 1 night

Not too bad for a 2D1N stay. Had a fun time counting down to 2023. Customer service was good too.

10

pa pa

13 Mar 2024

·

Stayed 2 nights

Baggy transport in compound is very accessible. We like the riding it around. Drivers and Staff are very helpful too. Service is good. Thanks

10

Seetha

29 May 2024

·

Stayed 2 nights

The unit was super clean and services was very good.

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Location

Self-contained beachfront setting with most needs covered on site, but little is within walking distance and some guests found it inconvenient without transport.

Related guest reviews

10

Kim Chan

29 Nov 2023

·

Stayed 3 nights

Quite, very spacious & easy to walk around the resort

8

Shailen

22 May 2025

·

Stayed 3 nights

Really nice stay. Accommodation is perhaps dated by we like it. Interesting have 1 bedroom duplex with stairs. Staff all very helpful. Breakfast was very very good. It's resort so pretty much everything is available on site. Nothing in walking distance so need grab.

8

Kok Peng

11 Jun 2024

·

Stayed 2 nights

Inconvenience place to travel around....

8

siew yee

4 Sept 2024

·

Stayed 1 night

Quite safe and quiet environment

8

Mervin

20 Oct 2023

·

Stayed 3 nights

Went during the shoulder season. Resort is big with many activities. But the amounts of rooms is huge and could be very packed and busy during the peak season.

8

Kanthan

9 Apr 2025

·

Stayed 2 nights

Everything from a retail outlet to several restaurants and a cafe with many activities to keep you busy in the property itself. Suitable for corporate events and family. The staffs are friendly, they try to keep the beach clean everyday. The water looks dirty, probably due to pollution by the ships. I wouldn't swim, but great for long beach walks.

10

Loga R

10 Jun 2024

·

Stayed 2 nights

It's a self contained resort. Rooms are big and clean. Plenty of activities, ie; water sports, archery, paintball, gym, pool tables, PS room...... There are 3 restaurants, convenient store and cafe for your daily needs. Good breakfast spread with ample seatings. The best thing is the service and friendly staff!

10

ALEX

7 Dec 2022

·

Stayed 3 nights

The hotel location and facilities is fantastic. You can enjoy water park, beach activity and dining without stepping out from the hotel. The front reception and all hotel staffs service was very good. Room was specious and clean. Highly recommended especially for family!!!

8

Zhi Lin

8 Jul 2025

·

Stayed 1 night

The rooms are quite old but spacious, layout in chalet, acceptable for price we paid for. Have a number of choices of food nearby, lot of activities such as paint ball, mini golf, water playground, etc. My family enjoy the stay overall.

8

ROBERT

24 Jan 2023

·

Stayed 1 night

The resort is not so far from my home country.

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Dining

On-site dining is convenient, with breakfast often described as good value and multiple restaurants at reasonable prices. However, several guests reported food poisoning, and a few found some dishes only average.

Related guest reviews

6

Charlene

30 Aug 2024

·

Stayed 1 night

Room is spacious but a quite old. Breakfast spread was good, suitable for family with young children.

2

Ricksen Surya

31 Dec 2023

·

Stayed 3 nights

Nightmare. My family, 2 adults and 2 children, have either stomach flu or food poisoning, we had stomach cramps and vomitted many times during and after our stay. We think it's probably because of the dirty swimming pool water (and also splash park), or because of the food.

2

ACHAL

4 Jan 2024

·

Stayed 2 nights

This property is extremely pathetic. Its zero star. Very dirty, outdated, bad room, bad evevator, horrible restaurants and looks like a temporary construction and we got food poisioning.. The new year celebrations was pathetic. When enquired, we got to know 11 more guests got food poisioning and local authotiries are investigating.

8

Shailen

22 May 2025

·

Stayed 3 nights

Really nice stay. Accommodation is perhaps dated by we like it. Interesting have 1 bedroom duplex with stairs. Staff all very helpful. Breakfast was very very good. It's resort so pretty much everything is available on site. Nothing in walking distance so need grab.

4

Lance

9 Jul 2023

·

Stayed 3 nights

Housekeeping is lacking. From sm til late pm. Room still not clean up. No toilet rolls. No topping up of amenities No tissue in room But Restaurant in estate is nice n reasonable. Housekeeping need a lot of improvement

6

Lennin

5 Jan 2025

·

Stayed 2 nights

Good buffet bfast - orderly and fast

10

Loga R

10 Jun 2024

·

Stayed 2 nights

It's a self contained resort. Rooms are big and clean. Plenty of activities, ie; water sports, archery, paintball, gym, pool tables, PS room...... There are 3 restaurants, convenient store and cafe for your daily needs. Good breakfast spread with ample seatings. The best thing is the service and friendly staff!

2

Mohammed Bazid Neim

6 Jan 2023

·

Stayed 19,358 nights

stayed on 31st Dec. on 1st jan once we are back in Singapore, 15 out of 21 suffered vomiting and diarrhea which shows clear food poisoning. All rushed to emergency hospital at midnight. Food were very unhygienic Very dirty water in swimming pool

8

Marie

29 Dec 2023

·

Stayed 2 nights

Very good place for families with children. Many activities, games and fun things to do. Pool areas are very nice. The water park area can be very crowded however the other pool areas where not crowded at all. Several restaurants with ok food, good prices. Our room was spacious (two bedrooms) and had balconies (without furniture but anyway).

6

Fazrul Sher

5 Feb 2024

·

Stayed 2 nights

Pls check the elevator for block J . lift does not seem to work right about 9pm onwards. Everything besides that is all great. Food at Teratai cafe , lotus spices , seafood reatirant all amazing. Price of food is also cheapest among all other hotel in Desaru. I can honestly say, we really enjoy the food. BREAKFAST ,for RM 30 a person is seriously worth it.. Splash park was okay but for the childrens area , i find the play slides is a bit to steep. Also if the hotel is not so crowded, it will be best if we can be placed to a lower floor . Just sharing honest opinion. Overall we really enjoyed our stay. PS : my son calls the Lotus Desaru Resort as the Princess Peach Castle , Mushroom Kingdom . If can have some mari theme room , it will be really great. Will visit again in the future . Cheers team lotus !

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12 $83	13 $69	14 $69	15 $70	16 $79	17 $70
18 $70	19 $70	20 $70	21 $71	22 $71	23 $72	24 $71
25 $71	26 $70	27 $71	28 $71	29 $71	30 $72	31 $76

Su	Mo	Tu	We	Th	Fr	Sa
1 $70	2 $72	3 $71	4 $71	5 $70	6 $75	7 $84
8 $83	9 $72	10 $70	11 $72	12 $72	13 $70	14 $72
15 $72	16 $71	17 $70	18 $70	19 $71	20 $72	21 $70
22 $70	23 $70	24 $72	25 $70	26 $70	27 $70	28 $70
29 $70	30 $70

Lotus Desaru Beach Resort & Spa

Prices for Lotus Desaru Beach Resort & Spa

Monthly average prices

About this property

Location

Room options

3 Bedroom Master Suite

1 Bedroom Duplex Suite (Twin Bed)

1 Bedroom Duplex Suite

Two Bedroom Junior Suite

Premier 1Bedroom Duplex Suite

1 Bedroom Duplex Suite (Splash Water Park View)

2 Bedroom Junior Suite (Splash Water Park View)

4 Bedroom Family Suite

Penthouse Apartment

3 Bedroom Master Suite (Splash Water Park View)

Premier 3Bedroom Suite

Premier 2Bedroom Suite

Guest reviews of Lotus Desaru Beach Resort & Spa

Who stays here?

What guests think

Property policies

Check-in instructions

FAQs about Lotus Desaru Beach Resort & Spa

Considering this hotel for your Desaru trip?

Prices for upcoming dates