Hard Rock Hotel Desaru Coast

Not very clean rooms

Hotel was nice. But food was too slow.

Had an amazing experience at Hard Rock Cafe! The ambiance is vibrant and full of energy, with fantastic music and iconic memorabilia creating a truly unique atmosphere. The food was delicious, especially the burgers and starters – fresh, flavorful, and perfectly cooked. The staff were friendly, attentive, and made us feel very welcome throughout. Service was quick, and the overall vibe made it a memorable visit. Highly recommended for great food, music, and a fun dining experience! 🎸🍔

So there are two ways I can compare this place. One on it's own vs my other hotel experiences, and the other by comparing it to the similar priced Westin next door. On its own the place has these problems: - Noisy! Super noisy. Everywhere you go there's this techno music that drives you up the wall if you don't like techno. They have a live band that plays music until 11:15pm, which makes sense given it's Hard Rock Hotel, but if you like to go to bed early to wake up early, forget it because the sound proofing in the rooms is useless against this racket. The next door water park plays loud music all day which also enters the room. If you like to enjoy the balcony with some nice peace and quiet, forget it. - Service is crap I got shuttled around two or three restaurants because they either didn't have place or three places were undergoing repairs. Room service order failed because they ran out of chicken. So I just went to Westin to eat in the end. - Food is very so so It feels like eating in a high end Wendy's rather than a high end hotel. Breakfast options were limited and aside from Malay sweets there's nothing else except croissants. No chocolate cake, no museli, no pie. Now vs Westin which when I booked was only 20$ more expensive for two nights - The view was worse - The beach was not next door. Have to go to Westin to access it - The rooms kind of have character but are not as comfortable - The service was worse - The food was worse. I ate all my meals at Westin

Our air conditioning was very cold and damp sheets!!! The evening food selection very poor