Montigo Resorts Nongsa

My family of 5 recently stayed at Montigo resort and though we only had a short 2D1N stay, we had the most amazing time. The villa was spacious and comfortable and we enjoyed all the facilities within the villa and around the property. But what sets the experience apart from other vacations we’ve had was the service. Every single staff member at Montigo we encountered was warm and helpful, attentive to our requests and going out of their way to make sure that we had an enjoyable stay. In particular, staff members Felli and Andry helped us a lot during our stay and treated us with so much care that prompted my son to ask me if we’re VIPs. 😊 We definitely look forward to returning soon and once again like to say a huge thank you for the fantastic experience!!

Pros: - Free transport (shuttle bus/van) from the resort to Nongsa Pura ferry terminal and vice versa - can book the transport via email/WhatsApp prior to arrival/departure - Large villa with 3 en-suite bedrooms, living room (with dining table and refrigerator), outdoor barbeque area and private pool (with cabana (not sheltered)) - Comfortable beds and pillows in the bedrooms - Good water pressure in the bathrooms - Water dispenser included in the living room - Good variety of activities available in the resort - Decent food choices at the buffet breakfast venue Cons: - Very poorly maintained villa. Cleanliness standard was probably equivalent to that of a 2-star resort - all three toilets in the 3-bedroom villa had a strong sewage smell, master bedroom and pool area had two cockroaches, pool water was dirty - Air-conditioner was leaking in one of the bedrooms and could not be fixed by the technicians - Lots of mosquitos in the villa complex - Slow service - booked a barbeque in the villa (for DIY cooking) and the food was only delivered about 1 hour after the initial booking time - Kitchenette area only has a sink and utensils, and does not include a stove - Beach club in the resort is under renovation - Resort is located at a more secluded area in Batam and it takes about 35-45 minutes to get to the Batam city centre via taxi/private hire cars

This was our family’s first trip to Indonesia and we chose Batam. It was very convenient to get to from Singapore so we could jump right into our vacation. Ferry pick up from Montigo was nice. Check in at the lobby was very pleasant - nice welcome drink and the staff were so helpful and attentive. We stayed 2 nights and had all meals on property. Breakfast and dinner buffet were great. Lunch at Tiigo pool bar both days. We were surprised how empty the pool and beach were despite so many people at breakfast. No complaints - we basically had the whole pool area to ourselves!! All of the staff were great. Buggy transport was so helpful. Rooms were clean and spacious. Loved the sweeping views, master bathroom, and private pool

View was blocked from swimming pool. A wall was erected inplace of a glass panel. Swimming pool had a lot of dislodged tiles creating hazard. Hot water was very limited. Breakfast spread was inadequate especially protein, no chicken except for sausage.

The staffs were very friendly, the whole overall stay was wonderful but the private pool could have better maintenance as some of the tiles has dropped off and some dirt was found in the pool

Amazing resort. All rooms have its own pool which is cool! Staff are all so professional and friendly. The buggy service that transfer us from one point to another is always prompt.

Excellent stay and very friendly staff whi are always striving to make you feel welcome and comfortable. Additionally the best food and spa experience..

It is a beautiful resort and has plenty activities within. We stayed 2 nights and really enjoyed ourselves. The food was awesome. The villa rooms (with the private pool) are so cosy and chilled out. Everything from checkin to checkout was simply perfect. Liked the politeness of the staff, always willing to help (god bless them all, for staying motivated as they are) !! Thank you so much for pampering us !! We certainly look forward to coming back !!

It's a beautiful resort with lot if activities to do.

Absolutely love this resort. I’m definitely coming back. Special mention to Andry. His service has wowed me. His dedication to providing good experience during our entire stay was impeccable. It was a unanimous agreement from everyone in the family that he made a difference to our stay in Batam. The property may be a bit aged but they are making efforts to upgrade the property progressively. The spa was world class. I am a seasoned traveler and the spa here was one of the top. This was my kids’ first time and I have to say I have spoiled them starting them with one of the best spa experience. Simply beautiful. A very memorable trip for my family. Returning to Batam after over 20 years, I was spoiled. Tried three resorts in Batam and this one wins hands down. Next time, I want to try the in-villa bbq. Sean and Michelle

Pros: - Free transport (shuttle bus/van) from the resort to Nongsa Pura ferry terminal and vice versa - can book the transport via email/WhatsApp prior to arrival/departure - Large villa with 3 en-suite bedrooms, living room (with dining table and refrigerator), outdoor barbeque area and private pool (with cabana (not sheltered)) - Comfortable beds and pillows in the bedrooms - Good water pressure in the bathrooms - Water dispenser included in the living room - Good variety of activities available in the resort - Decent food choices at the buffet breakfast venue Cons: - Very poorly maintained villa. Cleanliness standard was probably equivalent to that of a 2-star resort - all three toilets in the 3-bedroom villa had a strong sewage smell, master bedroom and pool area had two cockroaches, pool water was dirty - Air-conditioner was leaking in one of the bedrooms and could not be fixed by the technicians - Lots of mosquitos in the villa complex - Slow service - booked a barbeque in the villa (for DIY cooking) and the food was only delivered about 1 hour after the initial booking time - Kitchenette area only has a sink and utensils, and does not include a stove - Beach club in the resort is under renovation - Resort is located at a more secluded area in Batam and it takes about 35-45 minutes to get to the Batam city centre via taxi/private hire cars

This was our family’s first trip to Indonesia and we chose Batam. It was very convenient to get to from Singapore so we could jump right into our vacation. Ferry pick up from Montigo was nice. Check in at the lobby was very pleasant - nice welcome drink and the staff were so helpful and attentive. We stayed 2 nights and had all meals on property. Breakfast and dinner buffet were great. Lunch at Tiigo pool bar both days. We were surprised how empty the pool and beach were despite so many people at breakfast. No complaints - we basically had the whole pool area to ourselves!! All of the staff were great. Buggy transport was so helpful. Rooms were clean and spacious. Loved the sweeping views, master bathroom, and private pool

Great sea view & very large, clean villa. Staff are engaging & approachable 🌟🌟🌟🌟🌟

View was blocked from swimming pool. A wall was erected inplace of a glass panel. Swimming pool had a lot of dislodged tiles creating hazard. Hot water was very limited. Breakfast spread was inadequate especially protein, no chicken except for sausage.

The staffs were very friendly, the whole overall stay was wonderful but the private pool could have better maintenance as some of the tiles has dropped off and some dirt was found in the pool

Staffs are friendly. Always greet with smile. Prompt in arranging buggy pick up. Room and pool are clean.

Needs painting

Electric kettle spoilt and nearly caused burnt on hand. Bathroom water level 1 n level 2 main room does not flow down fast while we bathe, and it became clogged. Toilet at level 2 smaller room flushing water was low.

Property was amazing. Residence is clean and huge. Overall worth going and will go again.

Booked 3 villas (3 rooms in one residence) for family NY count down, ended up my bro slip and fall sprained his leg. Montigo given us very bad impression in my whole life of resort staying. The facilities broken down, staircase no light no handrail, most of the taps either leaking or not in good condition! The standard is not good at all! The 4D 3N of staying makes us keeps on asking for maintenance and room service (takes an hr), building structure is not safe (floor slippery, toilet for can’t lock, doesn’t provide enough toilet accessories, flooding when it rain etc). Hence, my family members said, this will be our first and last to stay in Montigo! NOT RECOMMENDED

My family of 5 recently stayed at Montigo resort and though we only had a short 2D1N stay, we had the most amazing time. The villa was spacious and comfortable and we enjoyed all the facilities within the villa and around the property. But what sets the experience apart from other vacations we’ve had was the service. Every single staff member at Montigo we encountered was warm and helpful, attentive to our requests and going out of their way to make sure that we had an enjoyable stay. In particular, staff members Felli and Andry helped us a lot during our stay and treated us with so much care that prompted my son to ask me if we’re VIPs. 😊 We definitely look forward to returning soon and once again like to say a huge thank you for the fantastic experience!!

The villa have very beautiful and scenic seafront facing.

This was our family’s first trip to Indonesia and we chose Batam. It was very convenient to get to from Singapore so we could jump right into our vacation. Ferry pick up from Montigo was nice. Check in at the lobby was very pleasant - nice welcome drink and the staff were so helpful and attentive. We stayed 2 nights and had all meals on property. Breakfast and dinner buffet were great. Lunch at Tiigo pool bar both days. We were surprised how empty the pool and beach were despite so many people at breakfast. No complaints - we basically had the whole pool area to ourselves!! All of the staff were great. Buggy transport was so helpful. Rooms were clean and spacious. Loved the sweeping views, master bathroom, and private pool

Great sea view & very large, clean villa. Staff are engaging & approachable 🌟🌟🌟🌟🌟

Amazing resort. All rooms have its own pool which is cool! Staff are all so professional and friendly. The buggy service that transfer us from one point to another is always prompt.

It's my 2nd visits. Fantastic friendly service team never failed me. Location is great as it's only 10mins from the ferry terminals. - Rooms need maintenance; it's cosy & spacious though.

Tranquility, the view, and the hospitality and service of the staff in the resort. Quite far from city centre, but expensive food (though the food in Pantai is good & worth the money paid) and a lot of mosquitoes and lizards in the property. The state and condition of the furnishing and villa could have been maintained better, but otherwise had a memorable stay in the property.

Amazing resort. Love the villas and friendly staff.

Property was amazing. Residence is clean and huge. Overall worth going and will go again.

Pool for the room. Safe and quiet

Had a wonderful time at Montigo thanks to the excellent service from their staff. The activities were fun too for all different age groups and we hope to be back in the future. Thank you Monitgo. 👍

My family of 5 recently stayed at Montigo resort and though we only had a short 2D1N stay, we had the most amazing time. The villa was spacious and comfortable and we enjoyed all the facilities within the villa and around the property. But what sets the experience apart from other vacations we’ve had was the service. Every single staff member at Montigo we encountered was warm and helpful, attentive to our requests and going out of their way to make sure that we had an enjoyable stay. In particular, staff members Felli and Andry helped us a lot during our stay and treated us with so much care that prompted my son to ask me if we’re VIPs. 😊 We definitely look forward to returning soon and once again like to say a huge thank you for the fantastic experience!!

Great location, super relaxing. Staff are simply amazing - they cannot do enough for you. Breakfast and other dining options very good too. My mum has limited mobility and the staff were super considerate, provided a villa without steps and made sure a buggy was available when ver we needed it. Will definitely return!

Pros: - Free transport (shuttle bus/van) from the resort to Nongsa Pura ferry terminal and vice versa - can book the transport via email/WhatsApp prior to arrival/departure - Large villa with 3 en-suite bedrooms, living room (with dining table and refrigerator), outdoor barbeque area and private pool (with cabana (not sheltered)) - Comfortable beds and pillows in the bedrooms - Good water pressure in the bathrooms - Water dispenser included in the living room - Good variety of activities available in the resort - Decent food choices at the buffet breakfast venue Cons: - Very poorly maintained villa. Cleanliness standard was probably equivalent to that of a 2-star resort - all three toilets in the 3-bedroom villa had a strong sewage smell, master bedroom and pool area had two cockroaches, pool water was dirty - Air-conditioner was leaking in one of the bedrooms and could not be fixed by the technicians - Lots of mosquitos in the villa complex - Slow service - booked a barbeque in the villa (for DIY cooking) and the food was only delivered about 1 hour after the initial booking time - Kitchenette area only has a sink and utensils, and does not include a stove - Beach club in the resort is under renovation - Resort is located at a more secluded area in Batam and it takes about 35-45 minutes to get to the Batam city centre via taxi/private hire cars

Great sea view & very large, clean villa. Staff are engaging & approachable 🌟🌟🌟🌟🌟

Good resort, limited dining options. Room service extremely poor. To get drinking water glasses takes 1 hour. Eminently provided in Room inadequate. No slippers, glasses plates etc. the so hipped free fridge option doesn’t hold any standard drink. All local drinks. The duty Manager Me. Yurri is very helpful and gives a lot of respect

Staffs are friendly. Always greet with smile. Prompt in arranging buggy pick up. Room and pool are clean.

Amazing resort. Love the villas and friendly staff.

It is a beautiful resort and has plenty activities within. We stayed 2 nights and really enjoyed ourselves. The food was awesome. The villa rooms (with the private pool) are so cosy and chilled out. Everything from checkin to checkout was simply perfect. Liked the politeness of the staff, always willing to help (god bless them all, for staying motivated as they are) !! Thank you so much for pampering us !! We certainly look forward to coming back !!

Absolutely love this resort. I’m definitely coming back. Special mention to Andry. His service has wowed me. His dedication to providing good experience during our entire stay was impeccable. It was a unanimous agreement from everyone in the family that he made a difference to our stay in Batam. The property may be a bit aged but they are making efforts to upgrade the property progressively. The spa was world class. I am a seasoned traveler and the spa here was one of the top. This was my kids’ first time and I have to say I have spoiled them starting them with one of the best spa experience. Simply beautiful. A very memorable trip for my family. Returning to Batam after over 20 years, I was spoiled. Tried three resorts in Batam and this one wins hands down. Next time, I want to try the in-villa bbq. Sean and Michelle

The villa have very beautiful and scenic seafront facing.

Great location, super relaxing. Staff are simply amazing - they cannot do enough for you. Breakfast and other dining options very good too. My mum has limited mobility and the staff were super considerate, provided a villa without steps and made sure a buggy was available when ver we needed it. Will definitely return!

Pros: - Free transport (shuttle bus/van) from the resort to Nongsa Pura ferry terminal and vice versa - can book the transport via email/WhatsApp prior to arrival/departure - Large villa with 3 en-suite bedrooms, living room (with dining table and refrigerator), outdoor barbeque area and private pool (with cabana (not sheltered)) - Comfortable beds and pillows in the bedrooms - Good water pressure in the bathrooms - Water dispenser included in the living room - Good variety of activities available in the resort - Decent food choices at the buffet breakfast venue Cons: - Very poorly maintained villa. Cleanliness standard was probably equivalent to that of a 2-star resort - all three toilets in the 3-bedroom villa had a strong sewage smell, master bedroom and pool area had two cockroaches, pool water was dirty - Air-conditioner was leaking in one of the bedrooms and could not be fixed by the technicians - Lots of mosquitos in the villa complex - Slow service - booked a barbeque in the villa (for DIY cooking) and the food was only delivered about 1 hour after the initial booking time - Kitchenette area only has a sink and utensils, and does not include a stove - Beach club in the resort is under renovation - Resort is located at a more secluded area in Batam and it takes about 35-45 minutes to get to the Batam city centre via taxi/private hire cars

A resort with most of the things you need including restaurants and spa, thoughtful and responsive service and friendly staff. A good place to stay just to chill for 2 days and enjoy the pool and facilities. My feedback will be that the prices are very close to Singapore pricing, expensive by Batam standards. Note that there are no other food options or shopping around. Heading out to the city or mall will take you 40-45mins and the only means of transport is through booking a car at the concierge, as Gojek is not permitted. If you have a driver, they can come in to pick you.

Good location, rest n relax

It's my 2nd visits. Fantastic friendly service team never failed me. Location is great as it's only 10mins from the ferry terminals. - Rooms need maintenance; it's cosy & spacious though.

Sea View

Tranquility, the view, and the hospitality and service of the staff in the resort. Quite far from city centre, but expensive food (though the food in Pantai is good & worth the money paid) and a lot of mosquitoes and lizards in the property. The state and condition of the furnishing and villa could have been maintained better, but otherwise had a memorable stay in the property.

Nice and relaxing escape

Nice Resort but very fast from city area.

Great location, super relaxing. Staff are simply amazing - they cannot do enough for you. Breakfast and other dining options very good too. My mum has limited mobility and the staff were super considerate, provided a villa without steps and made sure a buggy was available when ver we needed it. Will definitely return!

A resort with most of the things you need including restaurants and spa, thoughtful and responsive service and friendly staff. A good place to stay just to chill for 2 days and enjoy the pool and facilities. My feedback will be that the prices are very close to Singapore pricing, expensive by Batam standards. Note that there are no other food options or shopping around. Heading out to the city or mall will take you 40-45mins and the only means of transport is through booking a car at the concierge, as Gojek is not permitted. If you have a driver, they can come in to pick you.

Good resort, limited dining options. Room service extremely poor. To get drinking water glasses takes 1 hour. Eminently provided in Room inadequate. No slippers, glasses plates etc. the so hipped free fridge option doesn’t hold any standard drink. All local drinks. The duty Manager Me. Yurri is very helpful and gives a lot of respect

Food was low quality - overall felt 3-4 star rather than 5

Breakfast was good as replenished were fast

Overall is ok ! Only the restaurants and sea sports are over priced

Fabulous villa! Fantastic food in all the restaurants and the team was incredible!

Tranquility, the view, and the hospitality and service of the staff in the resort. Quite far from city centre, but expensive food (though the food in Pantai is good & worth the money paid) and a lot of mosquitoes and lizards in the property. The state and condition of the furnishing and villa could have been maintained better, but otherwise had a memorable stay in the property.

It is a beautiful resort and has plenty activities within. We stayed 2 nights and really enjoyed ourselves. The food was awesome. The villa rooms (with the private pool) are so cosy and chilled out. Everything from checkin to checkout was simply perfect. Liked the politeness of the staff, always willing to help (god bless them all, for staying motivated as they are) !! Thank you so much for pampering us !! We certainly look forward to coming back !!

Room/villa offered was far away from matching ANY of the pictures from the advertisement. Same for the pool side. We had to ask to have side bed lamps, and transat by the pool. Nothing was provided. The staff tho did a good job accommodating after the request. Overall the staff is very nice and helpful here. Food selection overall was so-so. Except the breakfast bread we found really good. But the buffet breakfast was usually too crowded and simple food like scramble eggs were a mix of over cooked eggs 2 out of 3 mornings. Local options like Roti paratha were also far from great. (Basically eggs between 2 crepes). We found the evening dinner at the main restaurant fairly noisy between the local band playing, the music from the restaurant and some party/karaoke next door. Overall very disappointing stay, aside from the attentive and helpful staff.