Everything perfect! scale of this room was a big one (bigger than hotels in the big city like Osaka or Tokyo), nearby the JR station just across the road by using an elevator (in front of AMU plaza), have a nearby conbini like family mart and Yoshinoya restaurant was your next door. Easy to go every where you want to go because they have a lot of transportation choice nearby. You can put your luggage at the locker before checkin time (have many slot and easy to use) As mentioned above was an “advantage thing” of this hotel BUT!! the “worst thing” for me was the staff's service attitude. He was incredibly rude, like he didn't want to work in customer service. He made me feel terrible and discriminated against because I'm a foreigner(Asia). Check-in here can be done via the self-service kiosks which is where I have a problem. He stood there silently, offering no help even when I asked, and sighed at me. (Although he eventually handled everything afterward, perhaps because I had wasted a lot of time there and he probably wanted to return to the staff room to rest.) However, since i come to japan (more than 5 times) this Japanese staff is one of the man who really rude one.
Everything perfect! scale of this room was a big one (bigger than hotels in the big city like Osaka or Tokyo), nearby the JR station just across the road by using an elevator (in front of AMU plaza), have a nearby conbini like family mart and Yoshinoya restaurant was your next door. Easy to go every where you want to go because they have a lot of transportation choice nearby. You can put your luggage at the locker before checkin time (have many slot and easy to use) As mentioned above was an “advantage thing” of this hotel BUT!! the “worst thing” for me was the staff's service attitude. He was incredibly rude, like he didn't want to work in customer service. He made me feel terrible and discriminated against because I'm a foreigner(Asia). Check-in here can be done via the self-service kiosks which is where I have a problem. He stood there silently, offering no help even when I asked, and sighed at me. (Although he eventually handled everything afterward, perhaps because I had wasted a lot of time there and he probably wanted to return to the staff room to rest.) However, since i come to japan (more than 5 times) this Japanese staff is one of the man who really rude one.
