Is parking available at the property?

Self parking is available on-site for a fee of MXN 648 per day. Nearby parking is also available for the same fee, located 656 feet away and open 24 hours. Parking height restrictions apply.

Does the hotel allow pets?

No pets or service animals are allowed at this property.

What are the check-in and check-out times?

Check-in is from 15:00, and check-out is until 12:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

An airport shuttle service is available for a surcharge of MXN 750 per vehicle, accommodating up to three passengers. This service operates 24 hours.

Where is the hotel located in relation to key landmarks?

The hotel is situated in the heart of Guanajuato, within a 10-minute walk from Union Garden, Alley of the Kiss, and various cultural sites such as the Diego Rivera Museum and Juarez Theater, both approximately 0.3 miles away.

What are the hotel's policies for guests staying with children?

Up to two children aged 1 year old and younger can stay for free when occupying the parent's or guardian's room using existing bedding.

What are the policies regarding extra beds or cribs?

Rollaway beds are available for a fee of MXN 850 per night. Advance request or confirmation may be required for availability.

Hotel San Diego in Guanajuato

Average nightly price at Hotel San Diego by month, last 12 months (USD)
Month	Average price
January	US$74
February	US$78
March	US$71
April	US$76
May	US$74
June	US$69
July	US$84
August	US$77
September	US$79
October	US$98
November	US$93
December	US$72

What guests think

Hotel San Diego draws frequent praise for its unbeatable, central location in Guanajuato, with sights, restaurants and tours just steps away, but many guests also warn that outside music and plaza activity can be loud late into the night.

Rooms vary in size and views, but recurring themes include no air conditioning, warm interiors even at night, hard pillows or mattresses, and significant street noise in balcony or plaza-facing units. Most reviews highlight clean spaces and generally friendly, helpful staff, though a number report impolite or unresponsive front-desk interactions and occasional maintenance issues like an inoperative elevator. Parking is off-site and can be inconvenient, yet the walkable setting and historic charm make this best for travelers prioritizing location over quiet or modern comforts.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Parking is off-site or via third-party garages, with staff assistance, and can involve a short walk or fees. Several reviews also note the elevator being out of service at times and limited accessibility for wheelchair users.

Related guest reviews

4

Jose

27 Jun 2025

·

Stayed 1 night

I am handicap and this hotel have no ramps for wheelchair access. Very inconvenient. Would not recommend this hotel.

10

Christopher

18 Oct 2025

·

Stayed 3 nights

The location is fantastic, in the middle of the main old town square. Staff was very accommodating and when we had an issue with the safe not functioning or a request for an extra blanket, they were very prompt in fulfilling and resolving our requests. Parking was very restricted, but they had offsite parking that they readily helped us get to and get us back to the hotel. Would definitely stay there again. Since it is right on the main square would definitely suggest ear plugs this time of year due to the many celebrations that are ocurring.

10

MANUEL ANTONIO

22 Apr 2025

·

Stayed 1 night

Fantastic location, can't get better. Parking in the city is difficult but they figure it out for you by providing private 3rd party parking they pay for. Comfortable rooms, beautiful facilities.

8

Linda

29 Jul 2025

·

Stayed 1 night

This properties location is absolutely amazing. It is without a doubt in the center of all the fun. You are walking distance to everything. The staff at the hotel is very helpful and super nice. The hotel is of course dated with no AC and has an un working elevator but it is very much woth the stay for the views.

6

Claudia

11 Jul 2025

·

Stayed 1 night

No a/c, elevator has been broken for a while. Front staff doesn’t answer telephone, you can hear everything going on in your surroundings.

4

Tarcila

29 Jul 2025

·

Stayed 2 nights

I wouldn't stay there again! It would have been nice if I was told that the elevator was out of service before I paid, but of course I wasn't until seconds after I ran my card! 86 steps up with 6 suitcases and 4 backpacks! Funny thing is that not only I was tired but my kids and 15 y/o granddaughter! In addition, ABSOLUTELY NO a/c !!!!! What ?!? And pillows were horrible. Hard, hard, and HARD !! Never staying there again!

4

NALLELI

21 Aug 2024

·

Stayed 1 night

The only reason I am giving this a 2 is because this hotel is not handicapped friendly at all. We had 3 handicapped people and there was no shower chairs, no extensions to put fans closer to the beds, the elevator doesn’t go up to the penthouse or family suites and that is were we stayed. Also, There is no ramp to enter the building.

6

Ciria

8 Jul 2025

·

Stayed 3 nights

Elevators not working was the only negative part

6

Jose

13 Feb 2025

·

Stayed 1 night

Parking is too far

8

Daniel

15 Aug 2025

·

Stayed 2 nights

Estacionamiento incluye, sin embargo hay que desplazarse pues no está dentro de la propiedad.

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Cleanliness

Cleanliness is frequently praised across rooms and common areas. A few guests reported bathroom odors, subpar cleaning, or, rarely, pests.

Related guest reviews

6

Alma

2 Jun 2025

·

Stayed 1 night

Habitaciones viejas. Colchones vencidos. No AC, solo ventiladores ruidosos. Baños no muy limpios. Habitaciones descuidadas. Solo áreas en común en buen estado. Lo único bueno es su excelente ubicación.

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4

Sandra

14 Dec 2023

·

Stayed 3 nights

It had bugs bed

10

Mario

3 Nov 2025

·

Stayed 5 nights

Clean, great staff, great location.

10

Patricia

17 Jul 2025

·

Stayed 3 nights

Great location and clean! Everything is within walking distance! Had a great stay.

6

Carlos Alvarado

27 Mar 2025

·

Stayed 1 night

La higiene de la habitación no fue lo que esperaba, incluida la cama. El olor de la habitación no era agradable.

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10

Eduardo

6 Apr 2025

·

Stayed 6 nights

My experience at San Diego Hotel was great, location is great, everything is within walking distance, rooms are clean and roomy, staff is very friendly and helpful. I would come back to this hotel and will recommend it to family and friends.

10

Nora

16 Apr 2025

·

Stayed 2 nights

I loved the proximity to downtown Guanajuato, only downside to it, is that there is no parking, however, parking lot was fairly close, about a five minute walk. Staff was great and the room was very clean and comfortable.

10

Fabian

29 Oct 2025

·

Stayed 4 nights

Clean rooms and friendly staff.

10

Karla

14 Aug 2025

·

Stayed 1 night

Excellent property. Big and spacious rooms. Clean and well supplied.

2

Jose F

16 Sept 2025

·

Stayed 1 night

El colchón terrible, la ventana sin cortina con vidrio biselado pero la luz entra totalmente por la mañana, huele mal… pésimo hotel, no lo recomiendo nada

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Rooms

Rooms range from small to spacious with some charming balcony views, but a recurring complaint is the lack of air conditioning leading to warm nights and strong street noise in plaza-facing units. Several mention hard beds or pillows and dated furnishings.

Related guest reviews

8

Alejandra

7 Jun 2025

·

Stayed 2 nights

Excelente ubicación lo único malo es que no tiene aire acondicionado y con el ventilador que te dan no es suficiente para los climas. Recomendaria ir en temporadas más frescas.

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6

Elizabeth

8 Feb 2025

·

Stayed 2 nights

Room 404. Faces plaza balcony. Too hot. Beautiful view. Mariachi bands play all night. Very loud till 1 am. Start in plaza at 3p.m. music all day and night. Not so good.

6

Gilberto

27 Feb 2025

·

Stayed 3 nights

The Beds and pillows to hard stiff pillows and no Air conditioner

6

Patrick

18 Mar 2024

·

Stayed 3 nights

Location is a 10/10. Make sure to check the weather as the rooms do not have Air Conditioning and most rooms have only one small window for air circulation.

4

Angelica

31 Mar 2025

·

Stayed 1 night

the noise was terrible we stay on room 105 right on the street next to all bars we can't sleep at all, No air conditioner the temperature at the room was very high

6

Debi

9 Jul 2025

·

Stayed 4 nights

You are basically paying for location. Hotel is a bit run down… furniture in room is quite worn. Customer service is great and the location is perfect, if you don’t mind the noise until 1AM or so.

8

Eduardo

25 Aug 2025

·

Stayed 1 night

Muy bien ubicado. Todo excelente , lo unico es que no hay AC , los cuartos muy calientes apesar de que llovio Excelentes vistas y super bien ubicado

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6

Jose Alejandro

25 Jul 2025

·

Stayed 2 nights

El hotel tiene muy buena ubicación sin embargo no cuentan con aire las habitaciones, a pesar que en la noche refrescaba y estaba muy agradable afuera, el interior de la habitación es muy caliente aunque abras la ventana, (las camas son demasiado incómodas) si estás acostumbrado a dormir con aire no te lo recomiendo porque no dormirás, pero tiene excelente ubicación.

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6

Rocio

6 Aug 2025

·

Stayed 1 night

Probably because it's in downtown it was noisy until the early hours of the morning.

8

Teresa

23 Jul 2025

·

Stayed 1 night

Too much noise

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Service

Many guests describe friendly, helpful staff and efficient assistance with requests and tours. Others encountered rude or unresponsive front-desk service and occasional reservation or communication issues.

Related guest reviews

2

Jorge

21 May 2025

·

Stayed 1 night

Jamas volveremos a este hotel, no se respeto mi reservacion, evitenlo al máximo.

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2

Eduardo

15 Dec 2024

·

Stayed 2 nights

Terrible customer service from front desk staff

6

Claudia

11 Jul 2025

·

Stayed 1 night

No a/c, elevator has been broken for a while. Front staff doesn’t answer telephone, you can hear everything going on in your surroundings.

10

Patricia

15 Aug 2025

·

Stayed 1 night

It’s a beautiful old building, the room was nicely updated. Sits right in the city center making it very convenient to walk everywhere. Staff was super friendly and helpful, minus the GM, he was rude and pretentious.

10

Antonio De la O

4 Nov 2025

·

Stayed 4 nights

Excelente ubicación y servicio del personal. Con gusto regreso.

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10

Wilfrido

22 Aug 2025

·

Stayed 1 night

I loved the service the staff provided, very attentive to our needs. The location is great.

2

Jessica Castañeda

26 Nov 2025

·

Stayed 4 nights

Few staff were very rude.

10

David

3 Oct 2024

·

Stayed 7 nights

Camila and Christain were so much help —great customer service

2

Brigido

6 Sept 2024

·

Stayed 5 nights

No customer service rude people

8

JOSE DE JESUS

9 Dec 2025

·

Stayed 3 nights

El hotel es bonito y cómodo, muy bien ubicado, llegas caminando a todos lados sin problema. El personal es muy amable.

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Location

Exceptional, central location by Jardín de la Unión and Teatro Juárez, walkable to attractions, dining, and tours. The lively setting means noticeable nightlife and street music late into the night for some rooms.

Related guest reviews

10

Christopher

18 Oct 2025

·

Stayed 3 nights

The location is fantastic, in the middle of the main old town square. Staff was very accommodating and when we had an issue with the safe not functioning or a request for an extra blanket, they were very prompt in fulfilling and resolving our requests. Parking was very restricted, but they had offsite parking that they readily helped us get to and get us back to the hotel. Would definitely stay there again. Since it is right on the main square would definitely suggest ear plugs this time of year due to the many celebrations that are ocurring.

10

Keith

14 Nov 2025

·

Stayed 3 nights

The location of the hotel was ideal being in the centre of the city. The only drawback to this location is the late night, early morning reverie of the party crowd. Other than that, the stay was perfect.

8

PAUL

17 Mar 2024

·

Stayed 3 nights

It is located in the heart of an area with many things to do and see. This room has a huge bed, a fan (no AC), safe, and smart TV, but without the original TV control so you can't view Netflix or YouTube. The club across the street is loud and goes until very late. The shower has hot water. The Wifi worked well. Staff was friendly.

10

Rosa

3 Oct 2024

·

Stayed 2 nights

Property is in the center of centro historico by the park and Teatro Juarez. Very convenient.

8

Victor Manuel

2 Aug 2024

·

Stayed 2 nights

Excelente hotel, todo cerca

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10

Victor

24 Jan 2025

·

Stayed 3 nights

Hotel sits right in the middle of every attraction and in the middle of the plaza.

10

Raul

7 Mar 2025

·

Stayed 4 nights

I highly recommend hotel San Diego, due to the location and proximity to museums, restaurants, transportation, and Central Park.

10

Patricia

17 Jul 2025

·

Stayed 3 nights

Great location and clean! Everything is within walking distance! Had a great stay.

10

Eduardo

2 Jul 2025

·

Stayed 1 night

Great location

10

Victor

11 Jul 2025

·

Stayed 3 nights

Centrally located but can be noisy outside

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Dining

Several guests enjoyed the on-site Italian restaurant and room service, with nice views from terrace seating. Breakfast is not provided and there is no in-room coffee; some felt on-property dining options were limited or unclear.

Related guest reviews

10

Andrew

23 Oct 2024

·

Stayed 1 night

Great central spot. Our room in the 600s was nice and quiet from noise from the main jardin. Great restaurant in the hotel. Friendly staff. Very close to the Teatro parking structure. Would go back.

10

Luis A

22 Sept 2024

·

Stayed 2 nights

Excellent, Right next to Juarez plaza. Room were clean and neat. No A/C but weather was nice and a fan will work. Wish they had coffee service in room or lobby in the morning . But plenty of coffee shops around.

10

Adriana

18 Dec 2024

·

Stayed 4 nights

Everything was amazing. Great hospitality. Restaurant upstairs has good food.

10

Elisabeth

13 Jul 2025

·

Stayed 7 nights

Hotel San Diego is ideally located in the heart of Guanajuato. It is central to all the local restaurants, museums and shopping. It is not quiet, in the best way possible. The city comes alive in the evening with music and local flavor. There is a charming quiet inner courtyard and several rooftops to sit and enjoy the perfect weather. They have their own Italian Restaurant with good food. The staff is friendly and accommodating. Our room was simple, but comfortable and clean. I booked early in the year and got an excellent rate for our week. I will stay here again next time I come.

10

sonia

25 Nov 2024

·

Stayed 2 nights

Está ubicado en un lugar donde tienes todo cerca, El teatro Juárez, la catedral, el funicular para subir al Pipila, restaurantes, mariachis, las callejoneadas, todo está a unos pasos de la puerta de el hotel. Si traes vehículo ellos lo llevan a un estacionamiento lejano pero sin costo para el cliente. El restaurante de el hotel no sirve desayunos y la comida y cena son solo comida italiana.

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10

Sonia

10 Jan 2024

·

Stayed 2 nights

What I did not like is that it does not have its own restaurant.

10

Maricell

11 Jun 2025

·

Stayed 6 nights

I loved its location but i didn't like that they didn't iffer breakfast

6

Megan

8 Apr 2025

·

Stayed 2 nights

The Hotel is nicely located within easy walking distance to everything. If you have an exterior room closing the doors and curtains reduces the level of noise (lots of music) but bring earplugs. What I thought was lacking was the lack of coffee or any cups in the room. Cups or glasses were not available at the front des. When we asked we were told that they are no longer furnished because often they were broken by guests. The elevator was out of order as was our lock box. Finally I thought that the hotel had a restaurant and bar. When I asked I was told that the restaurant was next door.

10

Jazmin

23 Jun 2025

·

Stayed 1 night

Amazing hotel right in the heart of Guanajuato. The property is beautiful and comfortable. The room service is great. We will definitely come back soon.

10

Cesar

14 Apr 2025

·

Stayed 1 night

Todo muy bonito lo unico malo es que no tienen cafe o un snack

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Su	Mo	Tu	We	Th	Fr	Sa
1	2 $135	3 $72	4 $72	5 $72	6 $86	7 $108
8 $71	9 $71	10 $71	11 $71	12 $76	13 $158	14 $158
15 $158	16 $72	17 $72	18 $72	19 $72	20 $121	21 $168
22 $71	23 $71	24 $72	25 $71	26 $72	27 $88	28 $88
29 $72	30 $72

Su	Mo	Tu	We	Th	Fr	Sa
		1 $69	2 $70	3 $70	4 $86	5 $86
6 $70	7 $70	8 $70	9 $69	10 $70	11 $86	12 $86
13 $69	14 $69	15 $69	16 $70	17 $70	18 $104	19 $106
20 $69	21 $70	22 $70	23 $70	24 $68	25 $166	26 $166
27 $166	28 $166	29 $167	30 $166	31 $165

Hotel San Diego

Prices for Hotel San Diego

Monthly average prices

About this property

Location

Room options

Standard Interior

Penthouse

Family Suite

Standard Exterior

Doble Interior

Guest reviews of Hotel San Diego

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel San Diego

Prices for upcoming dates