Hotel Boutique Los Balcones

Name: Hotel Boutique Los Balcones
Address: Borrero 12-08 y Sangurima, Downtown Cuenca, Cuenca, Cuenca, Ecuador, Cuenca, Azuay, Ecuador
Rating: 9.1

"Loved the breakfast"

"Well located"

"Excellent in-house restaurant"

"Well-sized rooms"

"Great shower"

"Accommodating staff"

Amenities

Parking
Airport shuttle
Restaurant
Business Center
Room Service
Valet Parking

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Property description

Pamper yourself with onsite massages or enjoy recreation amenities such as bicycles to rent. Additional amenities at this Colonial hotel include concierge services, babysitting (surcharge), and gift shops/newsstands. Guests can catch a ride...

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Guest reviews

9.1

Superb

Based on 320 verified reviews

Who stays here?

Business

Couple

46%

Family

23%

Group

13%

Solo

11%

What guests think

AI-generated summary based on recent guest reviews

At Hotel Boutique Los Balcones, travelers praise the central, walkable location, friendly attentive staff, and the charm of its renovated colonial building, while some note street or building noise that can carry and disturb light sleepers.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

Jack

21 Jan 2026

Stayed 9 nights

The staff went out of their way to help. The restaurant was the best food in Cuenca and very inexpensive.

Terry

16 Jan 2026

Stayed 1 night

Clean room, good location

Irmgard

19 Dec 2025

Stayed 5 nights

Great breakfast, awesome staff

Edgar

30 Nov 2025

Stayed 7 nights

The staff were great. The property is well maintained. We stayed in the efficiency rooms and not the more charming rooms in the main building, but it was nice to have the extra room and kitchenette. It was reasonably priced and a convenient place from which to explore Quito.

Florence

28 Nov 2025

Stayed 1 night

Great beautiful rooms

Borrero 12-08 y Sangurima, Downtown Cuenca, Cuenca, Cuenca, Ecuador

Location

Hotel Boutique Los Balcones is centrally located in Cuenca, a 4-minute walk from Plaza Rotary Market and 6 minutes by foot from Calderon Park. This family-friendly hotel is 0.4 mi (0.6 km) from New Cathedral of Cuenca and 0.8 mi (1.3 km) from Sombrero Museum.

Civic Plaza(0.2 Miles)

Plaza Rotary Market(0.2 Miles)

Calderon Park(0.3 Miles)

Church of Santo Domingo(0.4 Miles)

New Cathedral of Cuenca(0.4 Miles)

Convent of the Assumption(0.4 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, parking is available on-site. Self-parking costs USD 12.50 per day, and valet parking is also offered. Parking height restrictions apply.

A complimentary full breakfast is served daily from 7:00 AM to 10:30 AM, featuring a variety of options.

Pets are not allowed at the property. However, service animals are exempt from this policy.

Check-in is from 2:00 PM until midnight, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Yes, airport shuttle services are available at a fee of USD 10 per room for a roundtrip. Guests should contact the property 24 hours prior to arrival to arrange the transfer.

The property features limited wheelchair accessibility, including step-free entrances and accessible public areas. Guests are encouraged to contact the property for specific accessibility needs.

The hotel is centrally located in Cuenca, just a 4-minute walk from Plaza Rotary Market and 6 minutes from Calderon Park. It is approximately 0.4 miles from the New Cathedral of Cuenca and 0.8 miles from the Sombrero Museum.

Children aged 8 years or younger can stay for free when occupying the parent's or guardian's room, using existing bedding.

The property offers rollaway beds for a fee of USD 5.00 per stay. It is recommended to request this in advance as availability may vary.

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