Is parking available at the property?

Yes, parking is available on-site. Self parking costs USD 12.50 per day. Valet parking is also offered. Please note that parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

A complimentary full breakfast is served daily from 7:00 AM to 10:30 AM, featuring a variety of options to start the day.

Are pets allowed at the hotel?

Pets are not allowed at the property, but service animals are exempt from this policy.

What are the check-in and check-out times?

Check-in is from 2:00 PM until midnight, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Is there an airport shuttle service available?

Yes, airport shuttle services are available for a fee of USD 10 per room for a roundtrip. Guests must arrange the transfer 24 hours prior to arrival.

What accessibility features are available for guests with disabilities?

The property features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility should be confirmed with the property prior to arrival.

What is the location of the hotel in relation to key landmarks?

The hotel is centrally located in Cuenca, just a 4-minute walk from Plaza Rotary Market and 6 minutes from Calderon Park. It is also 0.4 miles from the New Cathedral of Cuenca and 0.8 miles from the Sombrero Museum.

What are the policies for guests staying with children?

Children aged 8 years old or younger can stay for free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of USD 5.00 per stay. Advance request for rollaway beds is recommended.

Hotel Boutique Los Balcones in Cuenca, Ecuador

Average nightly price at Hotel Boutique Los Balcones by month, last 12 months (USD)
Month	Average price
January	US$57
February	US$55
March	US$54
April	US$56
May	US$62
June	US$56
July	US$54
August	US$58
September	US$58
October	US$62
November	US$60
December	US$55

What guests think

At Hotel Boutique Los Balcones, travelers praise the central, walkable location, friendly attentive staff, and the charm of its renovated colonial building, while some note street or building noise that can carry and disturb light sleepers.

Reviews consistently describe very clean rooms and a well maintained property. Several guests highlight spacious apartments or efficiency rooms with kitchenettes, comfortable beds, and occasional balcony views of nearby landmarks. Breakfast is widely appreciated for quality and fresh fruit or juices, though one reviewer reported cold items. Overall, it is a welcoming base for exploring Cuenca.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is available; other specific facilities are not consistently discussed.

Related guest reviews

10

gloria

4 Aug 2024

·

Stayed 2 nights

Excelente ubicación , edificio colonial en muy buen estado , buenos precios , parqueo , muy buen desayuno

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8

Wei

10 Feb 2023

·

Stayed 2 nights

It is clean, spacious with friendly staff, close to downtown. The parking fee is $10 a day which is very high In Ecuador. The kitchen doesn’t not provide dishes etc, not the best hotel but ok.

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms and common areas are consistently described as very clean and well maintained.

Related guest reviews

10

Terry

16 Jan 2026

·

Stayed 1 night

Clean room, good location

8

Wei

10 Feb 2023

·

Stayed 2 nights

It is clean, spacious with friendly staff, close to downtown. The parking fee is $10 a day which is very high In Ecuador. The kitchen doesn’t not provide dishes etc, not the best hotel but ok.

10

carla

5 Jan 2025

·

Stayed 1 night

Clean

8

Steven

30 Oct 2025

·

Stayed 2 nights

Beautiful boutique hotel in central Cuenca. I love the decorations and the staff was helpful and kind. Very clean. Comfortable mattress. Breakfast is good. My only recommendation is for light sleepers. If that is you, bring some kind of white noise machine or fan. The walls are somewhat thin and the street noice can reverberate. I have such a machine (small one) that I carry when I travel and ear plugs. I needed both and those were sufficient for me to get some sleep.

10

Craig K

7 Feb 2025

·

Stayed 4 nights

Clean, great breakfast, awesome people!

8

Edgar

30 Nov 2025

·

Stayed 7 nights

The staff were great. The property is well maintained. We stayed in the efficiency rooms and not the more charming rooms in the main building, but it was nice to have the extra room and kitchenette. It was reasonably priced and a convenient place from which to explore Quito.

6

Ilya

4 Mar 2023

·

This hotel is located in the heart of historic Cuenca. It is inside a renovated old mansion and very pleasing inside. I had a small apartment on the second floor with lots of space. The staff is very friendly, and will help you with information and any taxi requests. Unfortunately, there were hot water issues. The system was simply unable to keep up a constant supply of water at a reasonable temperature while taking a shower. Water would come out cold, then turn scalding hot for a few minutes, which would prompt one to open up the cold water faucet. After this every single time the hot water would disappear..no amount of fiddling with the system by the staff would fix it. Not being able to take a proper shower on vacation is very disappointing. In spite of the great location I honestly cannot recommend this property unless you enjoy ice cold showers. I suspect that this issue may be present in other hotels in the area located inside historic buildings. Sometimes one regrets the desire to stay somewhere authentic and away from soulless Hampton Inns.

8

Juan Pablo

29 Dec 2021

·

Stayed 5 nights

Es un hotel muy limpio. Bien situado, cerca del centro.

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AI-generated summary based on recent guest reviews

Rooms

Rooms and apartments are charming and generally comfortable, with some units spacious, kitchenettes, and occasional balcony views. Several reviews note noise from the street, other guests, or weekend music, and a few mention functional drawbacks like sparse kitchenware or adapted bathrooms.

Related guest reviews

10

Florence

28 Nov 2025

·

Stayed 1 night

Great beautiful rooms

8

Carlos

29 Dec 2024

·

Stayed 4 nights

El hotel esta ubicado en el casco viejo de la ciudad lo que es muy conveniente para movilizarse a pie.El desayuno delicioso y variado, reservamos un departamento bien equipado.

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8

RICARDO

18 Mar 2024

·

Stayed 3 nights

buena ubicacion si quieres quedarte en el centro de la ciudad banos adaptados no comodos y disfuncionales

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8

Wei

10 Feb 2023

·

Stayed 2 nights

It is clean, spacious with friendly staff, close to downtown. The parking fee is $10 a day which is very high In Ecuador. The kitchen doesn’t not provide dishes etc, not the best hotel but ok.

8

Diana

29 Dec 2024

·

Stayed 4 nights

Reservamos una habitación con dos camas y balcón, la habitación esta en la parte antigua del hotel por lo que la vibracion de los autobuses en la calle dificulta un poco en descanso pero en general la ubicación del hotel es optima para conocer la ciudad de Cuenca a pie.

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8

Steven

30 Oct 2025

·

Stayed 2 nights

Beautiful boutique hotel in central Cuenca. I love the decorations and the staff was helpful and kind. Very clean. Comfortable mattress. Breakfast is good. My only recommendation is for light sleepers. If that is you, bring some kind of white noise machine or fan. The walls are somewhat thin and the street noice can reverberate. I have such a machine (small one) that I carry when I travel and ear plugs. I needed both and those were sufficient for me to get some sleep.

10

Lisa

18 Mar 2023

·

Stayed 5 nights

This is a wonder old colonial building with quirky charm. Our little balcony overlooked the beautifully lit church domes at night. Great location for walking all around old town. Transport easy to get if needed. Staff was incredibly welcoming, helpful & so friendly. Felt so comfortable staying here during our visit to Cuenca! Comfortable bed, well appointed bathroom & plenty of space to unpack your bags. Thumbs up!!

8

MANUEL

21 Jun 2022

·

Stayed 2 nights

Completo en sus servicios, sin destacar espacialmente en ninguno de ellos. Las habitaciones no son tan privadas, se percibe el ruido y conversaciones de las habitaciones cercanas.

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8

Edgar

30 Nov 2025

·

Stayed 7 nights

The staff were great. The property is well maintained. We stayed in the efficiency rooms and not the more charming rooms in the main building, but it was nice to have the extra room and kitchenette. It was reasonably priced and a convenient place from which to explore Quito.

10

Mark

25 Jul 2025

·

Stayed 1 night

Los Balcones is a great place to stay while traveling in Cuenca - location is perfect & staff are friendly. We stayed in the one bedroom apartment & found it to be very comfortable during our 5 nights

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Service

Staff are repeatedly praised as friendly, welcoming, and very helpful, with attentive managers and flexible assistance noted. Overall service leaves a strong positive impression.

Related guest reviews

10

Carlos Augusto Jiménez

16 Apr 2024

·

Stayed 3 nights

La atención de primera, siempre dispuestos a ayudar y la ubicación muy conveniente ya que todo era accesible a pie

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10

Barbara

5 Aug 2024

·

Stayed 3 nights

The staff was amazing.

10

john

29 Jun 2024

·

Stayed 3 nights

Very friendly manager and staff.

10

Jorn

7 Jun 2025

·

Stayed 2 nights

It was the perfect hotel for us, and staff were flexible and super helpful as we navigated Ecuador and Cuenca.

8

Steven

30 Oct 2025

·

Stayed 2 nights

Beautiful boutique hotel in central Cuenca. I love the decorations and the staff was helpful and kind. Very clean. Comfortable mattress. Breakfast is good. My only recommendation is for light sleepers. If that is you, bring some kind of white noise machine or fan. The walls are somewhat thin and the street noice can reverberate. I have such a machine (small one) that I carry when I travel and ear plugs. I needed both and those were sufficient for me to get some sleep.

10

Elliott

8 Dec 2022

·

Stayed 6 nights

Outstanding, attractive property. Competent attentive and welcoming staff. Great breakfasts. In center of historic district. If you don’t want a cookie cutter experience, you couldn’t ask for better.

10

Maria

25 Jul 2025

·

Stayed 2 nights

Beautiful, rustic hotel that is conveniently located from Parque Calderon (5 min walk). Staff was very professional and helpful. Breakfast included fresh fruit, daily made fruit juice.

10

Arleen

1 Jan 2023

·

Stayed 2 nights

Localización del hotel es excelente, personal muy servicial, atento y explican en detalle todos los detalles importantes y nos brindaron un mapa para explicarnos lugares de interés cerca.

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8

Edgar

30 Nov 2025

·

Stayed 7 nights

The staff were great. The property is well maintained. We stayed in the efficiency rooms and not the more charming rooms in the main building, but it was nice to have the extra room and kitchenette. It was reasonably priced and a convenient place from which to explore Quito.

10

Mark

25 Jul 2025

·

Stayed 1 night

Los Balcones is a great place to stay while traveling in Cuenca - location is perfect & staff are friendly. We stayed in the one bedroom apartment & found it to be very comfortable during our 5 nights

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AI-generated summary based on recent guest reviews

Location

Centrally located in the historic area and very walkable to main sights; a convenient base for exploring Cuenca.

Related guest reviews

10

gloria

4 Aug 2024

·

Stayed 2 nights

Excelente ubicación , edificio colonial en muy buen estado , buenos precios , parqueo , muy buen desayuno

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10

Eliana

19 Jan 2023

·

Stayed 19,371 nights

It was a great hotel and excellent location.

10

Frederick

26 Apr 2024

·

Stayed 1 night

Great el centro hotel will stay again

8

Steven

30 Oct 2025

·

Stayed 2 nights

Beautiful boutique hotel in central Cuenca. I love the decorations and the staff was helpful and kind. Very clean. Comfortable mattress. Breakfast is good. My only recommendation is for light sleepers. If that is you, bring some kind of white noise machine or fan. The walls are somewhat thin and the street noice can reverberate. I have such a machine (small one) that I carry when I travel and ear plugs. I needed both and those were sufficient for me to get some sleep.

10

Byron

5 Oct 2025

·

Stayed 1 night

Los Balcones is a beautiful colonial mansion turned boutique hotel. What a wonderful find in downtown Cuenca.

10

Maria

25 Jul 2025

·

Stayed 2 nights

Beautiful, rustic hotel that is conveniently located from Parque Calderon (5 min walk). Staff was very professional and helpful. Breakfast included fresh fruit, daily made fruit juice.

10

Hiroo

4 Apr 2024

·

Stayed 2 nights

カテドラルなどの中心街にも近く、治安にも問題もなく、快適に過ごせた。建物は古いがうまくリノベーションされている。特に朝食のビュッフェを取る、三階のレストランからのクエンカの街の眺望は素晴らしかった。ホテルの人々は親切で、フレンドリー。また利用したくなるホテルだ

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10

Arleen

1 Jan 2023

·

Stayed 2 nights

Localización del hotel es excelente, personal muy servicial, atento y explican en detalle todos los detalles importantes y nos brindaron un mapa para explicarnos lugares de interés cerca.

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10

Frederick

22 Sept 2024

·

Stayed 1 night

close to El Centro, great old school facility that has become my families go to hotel for stays in Cuenca.

10

Mark

25 Jul 2025

·

Stayed 1 night

Los Balcones is a great place to stay while traveling in Cuenca - location is perfect & staff are friendly. We stayed in the one bedroom apartment & found it to be very comfortable during our 5 nights

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AI-generated summary based on recent guest reviews

Dining

Breakfast receives frequent praise for quality, fresh fruit and juices, and decent variety, though one review reported cold items.

Related guest reviews

10

gloria

4 Aug 2024

·

Stayed 2 nights

Excelente ubicación , edificio colonial en muy buen estado , buenos precios , parqueo , muy buen desayuno

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10

Joseph

23 Aug 2022

·

Stayed 4 nights

Of a three week trip to Ecuador, this was my favorite hotel! This hotel was great! The manager, Henry, spoke English well and was very attentive to our needs for our 4 day stay. The breakfast was excellent each morning. One evening we ate at the on site restaurant and ouor food and service was again great! I loved the unique old building. there are lots of exquisite touches. I also loved the decorating. Our room was hand painted with floral designs on the walls. The only downside was that on Friday and Saturday nights there was a loud band playing somewhere up the street. They played until about 2 am. Even with the windows closed we could hear them.

8

Carlos

29 Dec 2024

·

Stayed 4 nights

El hotel esta ubicado en el casco viejo de la ciudad lo que es muy conveniente para movilizarse a pie.El desayuno delicioso y variado, reservamos un departamento bien equipado.

Translate

8

Steven

30 Oct 2025

·

Stayed 2 nights

Beautiful boutique hotel in central Cuenca. I love the decorations and the staff was helpful and kind. Very clean. Comfortable mattress. Breakfast is good. My only recommendation is for light sleepers. If that is you, bring some kind of white noise machine or fan. The walls are somewhat thin and the street noice can reverberate. I have such a machine (small one) that I carry when I travel and ear plugs. I needed both and those were sufficient for me to get some sleep.

8

JULIO

5 Oct 2025

·

Stayed 2 nights

El desayuno podría mejorar, estuvo fría la comida. El personal, muy bien, siempre presto a ayudar. Al ser un hotel colonial, se escucha el caminar de los huéspedes y eso incomoda (puntualmente en este hotel) Muy buena ubicación.

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10

Elliott

8 Dec 2022

·

Stayed 6 nights

Outstanding, attractive property. Competent attentive and welcoming staff. Great breakfasts. In center of historic district. If you don’t want a cookie cutter experience, you couldn’t ask for better.

10

Maria

25 Jul 2025

·

Stayed 2 nights

Beautiful, rustic hotel that is conveniently located from Parque Calderon (5 min walk). Staff was very professional and helpful. Breakfast included fresh fruit, daily made fruit juice.

10

Hiroo

4 Apr 2024

·

Stayed 2 nights

カテドラルなどの中心街にも近く、治安にも問題もなく、快適に過ごせた。建物は古いがうまくリノベーションされている。特に朝食のビュッフェを取る、三階のレストランからのクエンカの街の眺望は素晴らしかった。ホテルの人々は親切で、フレンドリー。また利用したくなるホテルだ

Translate

10

Craig K

7 Feb 2025

·

Stayed 4 nights

Clean, great breakfast, awesome people!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12 $54	13	14 $70
15 $59	16 $59	17	18 $66	19 $56	20 $61	21 $67
22	23 $65	24 $60	25 $63	26 $61	27 $67	28 $65
29 $60	30 $63

Su	Mo	Tu	We	Th	Fr	Sa
		1 $65	2 $67	3 $66	4	5
6 $63	7 $63	8 $62	9 $63	10 $53	11	12
13	14	15 $63	16 $60	17 $60	18	19
20 $60	21 $60	22 $63	23 $94	24 $60	25	26
27 $60	28 $94	29 $60	30 $60	31 $68

Hotel Boutique Los Balcones

Prices for Hotel Boutique Los Balcones

Monthly average prices

About this property

Location

Room options

Twin Room, Balcony

Apartment, 1 Queen Bed, Kitchen

Double Room, Balcony

Double Or Twin Room, Accessible, Annex Building

Single Room, Balcony

Triple Room, Balcony

Double Room, Patio

Single Room, Patio

Guest reviews of Hotel Boutique Los Balcones

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Boutique Los Balcones

Prices for upcoming dates

Business details