Mansion Alcazar

Name: Mansion Alcazar
Address: Bolívar 12-55 y Tarqui, San Blas, Cuenca, Cuenca, Ecuador, Cuenca, Azuay, Ecuador
Rating: 9.13

"Loved the breakfast"

"Well located"

"Superb restaurant"

"Well-sized rooms"

"Convenient shopping nearby"

"Welcoming staff"

Amenities

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Property description

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

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Guest reviews

9.1

Superb

Based on 287 verified reviews

Who stays here?

Business

13%

Couple

53%

Family

15%

Group

11%

Solo

What guests think

AI-generated summary based on recent guest reviews

At Mansion Alcazar, travelers praise the gracious, attentive staff, the beautifully restored historic property, and its central, walkable location, while some note creaky floors and thin walls that transmit noise, and occasional shortcomings with breakfast variety or room details.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

Maria Fernanda

8 Apr 2026

Stayed 1 night

Excelente

Tomasz

5 Mar 2026

Stayed 3 nights

Fresh breakfast, clean rooms, amazing staff very helpful

Natalia

23 Feb 2026

Stayed 3 nights

Amazing service and hospitality. Unlike anything you’ll ever experience in the states everyone was so kind and friendly and went above and beyond for us. The hotel is an absolute beauty and restaurant is delicious! Thank you all

Ada

1 Feb 2026

Stayed 3 nights

Location, clean room, staff

Alan

31 Dec 2025

Stayed 1 night

Great clean facilities with wonderful staff.

Bolívar 12-55 y Tarqui, San Blas, Cuenca, Cuenca, Ecuador

Location

A stay at Mansión Alcázar Boutique Hotel places you in the heart of Cuenca, steps from San Cenaculo Church and 4 minutes by foot from Church of Santo Domingo. This spa hotel is 0.2 mi (0.4 km) from Iglesia San Sebastián and 0.2 mi (0.4 km) from San Sebastian Plaza.

San Cenaculo Church(0.1 Miles)

Church of Santo Domingo(0.2 Miles)

Iglesia San Sebastián(0.2 Miles)

San Sebastian Plaza(0.2 Miles)

Calderon Park(0.2 Miles)

New Cathedral of Cuenca(0.2 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Parking is available at the property. Specific details regarding the type of parking (private/public, on-site/off-site, covered/uncovered) are not provided, and a reservation is not mentioned as required.

A complimentary cooked-to-order breakfast is served daily from 7 AM to 10 AM, featuring local and international cuisine.

Check-in is at 14:00 and check-out is at 12:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Airport shuttle services are available for a surcharge of USD 13 per person (one-way). This service can be arranged 24 hours a day.

The property offers limited wheelchair accessibility, step-free entrances, and accessible facilities in public areas. Specific details about wheelchair-accessible rooms and bathrooms are not provided.

The property is located in the heart of Cuenca, just steps from San Cenaculo Church and a 4-minute walk from Church of Santo Domingo. It is approximately 0.2 miles from several attractions including Iglesia San Sebastián and San Sebastian Plaza.

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

The property offers rollaway beds for a fee of USD 40.0 per day. Advance request or confirmation may be required for availability.

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