The Somerset on Grace Bay

Was a fantastic property. Food was good. Lots of other places close by to eat. House cleaning came 2 times daily. Will definitely go back. Was great with kids.

We were told that there would be a beach bbq - but they had a private event that evening, so not they had been planning it for weeks. The day before they told us the bbq was still on for guests then suddenly it was cancelled. They didn't offer other suggestions for this. All other resorts offered ability to catamaran, SUP, etc but they told us no all week bc they didn't want to bring in someone training for this. Very big disappointment. The restaurant was closed most night when we were told it would be open. Just a lot of promises that we realized were not even an option to us bc of going in now season. Otherwise it was great - beautiful rooms. Amazing pool, great beach. Love it.

Somerset is so good we almost don’t want to write a review so no one knows about it :) Just for comparison we went over the the Ritz and had dinner - it felt cold and soulless compared to the Somerset which had amazing warm families, solid amenities, unparalleled size of units, great beach access, pools for all ages and more. Staff is amazing. Tell your friends just not too many.

We just returned from a stay at Somerset and it was wonderful for a family of 4. Billy at the check in desk was very attentive during our stay making sure we had everything we needed. Nadine at the pool restaurant was great as was all of the staff.

This place is a scam!!! DO NOT STAY. I booked 3 nights and stayed one. I had woken early the first day for a tour. Only to wake up to no electrical in my room and have $300 in food spoiled in my fridge. It ruined our excursion since we couldn’t eat due to no electric. No ac. No wi fi. It’s was depressing. I checked out after one day and went to a real resort!!! The electric was on in the office and the hallways however not in rooms. I guess this resort rations energy and scams ppl. If you eat at their bar by the pool they serve you food that been sitting al day and nasty quality. We had 2 orders of chicken one fish taco and guac w chips. All for 200 dollars !!! BEWARE THIS IS NOT A RESORT. LOOKS LIKE A RETIREMENT FACILITY. no room Service. Zero customer service and extremely expensive for what it is. Don’t ruin your family vacation. It’s depressing. Still waiting for a refund. !! If Expedia doesn’t handle I will be calling my cc. This place is unacceptable should not be on Expedia.