Leuven City Hostel

PLEASE NOTE * Our reception is open from 8am to 8pm. Check in is FROM 2PM TO 8PM. You are welcome to check in at our front desk during these times. * Arrival after 8pm is possible via an automatic key box however ONLY IF YOU TELL US AT LEAST 24H IN ADVANCE. In that case we will need a copy of your id and the remaining payment; next we will explain how to get your key from the automatic key box. PAYMENT AND SPECIAL CANCELLATION CONDITIONS We will pre-authorze your credit card to make sure it is valid. * standard rate: you can cancel for free up to 5 days before the day of arrival. 5 days before the day of arrival, the total remaining payment will be charged to your credit card. Your booking must be paid in advance; you cannot pay the remaining amount at check in. * non refundable rate: at the time of booking, the total remining payment will be charged to your credit card. Your booking is not guaranteed if the payment cannot be processed. OTHER THINGS TO NOTE * All changes (including possible cancellations) to this booking must be made in writing via email. * We do not accept online group bookings. Online bookings for more than 6 people will be cancelled, also if made in more than one booking or in more than one name. No deposit will be refunded in this case. Guests must be 18 years old or older to book at our hostel; to stay they must be 18 years old or older, or be accompanied by a parent or a legal guardian. * Every guest will need a valid passport or identity card, to be shown at check in. This is a local requirement.

PLEASE NOTE * Our reception is open from 8am to 8pm. Check in is FROM 2PM TO 8PM. You are welcome to check in at our front desk during these times. * Arrival after 8pm is possible via an automatic key box however ONLY IF YOU TELL US AT LEAST 24H IN ADVANCE. In that case we will need a copy of your id and the remaining payment; next we will explain how to get your key from the automatic key box. PAYMENT AND SPECIAL CANCELLATION CONDITIONS We will pre-authorze your credit card to make sure it is valid. * standard rate: you can cancel for free up to 5 days before the day of arrival. 5 days before the day of arrival, the total remaining payment will be charged to your credit card. Your booking must be paid in advance; you cannot pay the remaining amount at check in. * non refundable rate: at the time of booking, the total remining payment will be charged to your credit card. Your booking is not guaranteed if the payment cannot be processed. OTHER THINGS TO NOTE * All changes (including possible cancellations) to this booking must be made in writing via email. * We do not accept online group bookings. Online bookings for more than 6 people will be cancelled, also if made in more than one booking or in more than one name. No deposit will be refunded in this case. Guests must be 18 years old or older to book at our hostel; to stay they must be 18 years old or older, or be accompanied by a parent or a legal guardian. * Every guest will need a valid passport or identity card, to be shown at check in. This is a local requirement.