Is parking available at the property?

Nearby parking is available at a fee of AUD 31 per day, located approximately 984 feet away. Reservations are not required.

What are the check-in and check-out times?

Check-in is from 2:00 PM to 8:00 PM, and check-out is by 10:00 AM. Early check-in and late check-out are available for an additional fee of AUD 20, subject to availability. Guests should contact the property at least 24 hours before arrival for arrangements.

Where is the hotel located in relation to key attractions?

The hotel is centrally located in Melbourne, just steps from Regent Theatre and within a 10-minute walk of Melbourne Central. It is approximately 0.6 miles from SEA LIFE Melbourne and 1 mile from Crown Casino.

What are the hotel's policies for guests staying with children?

Children are allowed at the hotel, and the minimum age for children to stay for free is not specified.

City Square Motel Melbourne - Comfortable Stay

Average nightly price at City Square Motel by month, last 12 months (USD)
Month	Average price
January	$93
February	$75
March	$90
April	$61
May	$60
June	$60
July	$62
August	$66
September	$86
October	$77
November	$85
December	$81

What guests think

Across reviews, City Square Motel earns praise for a central CBD location and budget prices, but many guests report dated rooms, intrusive street or construction noise, and unreliable basics like air conditioning, TV reception, and Wi‑Fi.

Cleanliness and maintenance are recurring concerns, with reports of mould, dust, stained carpets, and dirty common areas and lifts. Service feels inconsistent: reception is often unmanned or limited-hours, though some guests appreciated clear after-hours access and occasional helpful staff. Expect a no-frills, centrally located base best for short, budget-focused stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic; lifts are frequently out of order or dirty, and Wi‑Fi and TV reception are unreliable. Nearby parking with validation is available, though arrangements and costs vary between stays.

Related guest reviews

2

Usman

Feb 19, 2025

·

Stayed 1 night

The staff was not helpful, rude actually. I drove all the way from Adelaide, when I checked in he did not give me a parking card at first. Please note that there is no parking space beside the hotel. We have to use Wilsons parking on Flinders street. When I asked for the parking space, the receptionist reluctantly gave me a Wilson parking card, which did not work when I went to the parking. Since I checked in late, I could not inform the receptionist about the parking card that day. Next day when I talked to the receptionist about that parking card not working, he told me the instructions of using the car park are written on a board at the wall beside him. I told him I did read them and they do not help as the card does not work. He told me to call the Wilson parking. Note that the the card was from Wilson and the City Square Motel name was on it. And I did talked to the Wilson employee at the parking gate and he told me I need 2 cards, one for entrance and one for exit. I only had one card which said that it is to be used when exiting. I ended up paying for the parking which was 111 AUD, I checked in around 5:30 pm and checked out at 10 am the next day.

2

matthieu

Jan 5, 2026

·

Stayed 2 nights

There was an AUD31/day coupon for the carpark. The flat parking cost was AUD30/day. I parked the car for 36h inside the designated carpark. When I wanted to exit, I used 2 coupons, as instructed by the hotel staff. The total cost was AUD60. At the end I had to pay AUD20. I called the intercom, the parking staff did not care and asked me to pay. This is totally unacceptable. I want to be reimbursed immediately. I have all the necessary tickets and photos with me to prove it. Please contact me ASAP!!!

6

Ramon

Nov 13, 2025

·

Stayed 1 night

Room was average, dust & dirt around window ledgers, beside the fridge, shower wasn't clean. No toilet roll holder. Lift smelt like urine, only one working out of 3. The whole place needs a decent clean. all around the edges of the walls where the carpet is bad. There was a homeless person asleep in the entrance hall near the lifts on Thursday mornong around 7.30am. No one a t reception then. Toilet in 421 was running all the time.

2

Daniel

Nov 28, 2025

·

Stayed 1 night

Rude reception. All the lifts smelt of urine, No tv reception. No internet reception. Mold in bathroom. Broken handles on furniture. Broken AC unit. Moth eaten carpet and moths. Wall plug not attached to wall. Broken toilet paper holder. When I asked about the tv and wi-fi I was told the we're waiting for tv antenna repairs and the wi-fi was working. It was not.

8

Andrea

Dec 24, 2024

·

Stayed 1 night

Extremely good value for an overnight stay in the centre of the CBD - nearby parking off Flinders Lane was only $20 with 'validation' I will certainly be staying here again and will recommend it to family and friends.

6

Sidharath

Oct 30, 2025

·

Stayed 3 nights

Room is good and average, staff is responsive. It is city centre and close to Flinders street station. The bathroom was renovated, although shower drain was blocked. Parking is affordable with validated ticket.

8

Heather

Nov 23, 2025

·

Stayed 1 night

The room was very clean, but the tv reception was very poor, and he needs attention. I was unable to get any free to air abc or sbs channels which was very disappointing. All others had a lot of static.

6

John

Nov 21, 2025

·

Stayed 1 night

Entrance way to reception is dingy. Graffiti and smell of urine in the lifts

6

Carolyn

Nov 21, 2025

·

Stayed 1 night

Room in good condition Comfy bed and linen No general TV access. Only peraonal pay tv

2

Marni

Feb 16, 2026

·

Stayed 1 night

This was a very frustrating experience. I did not get the message until a day later about how to get into the hotel. I was therefore forced to make an international call to gain access to the building. The room was dirty, broken handles, carpet needs to be replaced, and needs serious repair. The WIFI did not work even though I tried many times on both my computer and my phone. I also would have liked to left my bag for the day after my stay but there was no way to get a hold of anyone unless I wanted to make another International call. I do not recommend staying at the City Square Motel.

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Cleanliness

Many reviews describe dirty rooms and bathrooms with mould, dust, stained carpets and lingering odours; common areas and lifts also smell and show graffiti. A few guests reported clean bedding or rooms, but overall standards appear poor.

Related guest reviews

2

Gage

Nov 28, 2025

·

Stayed 3 nights

It was quite unclean. The elevators had a strong sickening odour. The room carpets were dirty, worn. Some of the glasses was dirty. Poor room lighting. Other tenants were also loud

6

Janine

Sep 20, 2025

·

Stayed 2 nights

Whilst it was close to the theatres in the CBD, the room was dirty. The carpets needed a proper clean as there was dirt all along the walls. The fridge was mouldy around the broken seals. The heater cord was not safe. The shower mouldy and the bed mattress had no bed head so the pillow falls off. Shame I couldn’t upload the pictures I took

2

Julie-Anne

Jul 20, 2024

·

Stayed 1 night

I have stayed in many places and are seriously not a fuusy person, but this has honestly got to be the most disgusting place I have ever entered! Black mold all over the walls,everything covered in filth!! WE walked into room and literally walked straight out and checked into another hotel. Would not sleep here let alone stay in the room for more than five minutes. It was like a deralict crack house.

2

Liam

Oct 28, 2025

·

Stayed 3 nights

The hotel and rooms are disgustingly filthy and the service is not better. The staff do not respond to messages for several days which put us at a major inconvenience as we were waiting on a response from them. The rooms have never been cleaned in their life judging on the filth in the room. The rooms are full of dust, bacteria and mould. I’m not a hygiene freak but this hotel is absolutely disgusting and unhygienic. The photos are self explanatory. The hallways and elevators are riddled with graffiti and filth. The area is also extremely unsafe but is close to the train station which is why it’s a 2 star for location.

2

Sang

Nov 21, 2025

·

Stayed 2 nights

This is the dirtiest hotel room I have ever stayed in. It looks like it hasn’t been properly cleaned in ten years. The carpet was filthy, and the ceiling and walls were covered in stains and layers of dust. The TV barely worked, and the desk and bedside tables were grimy. The air conditioner was extremely loud and sounded like it was 20 years old. Overall, a very disappointing and uncomfortable stay. I would not recommend this hotel to anyone.

4

Jason

Nov 26, 2025

·

Stayed 1 night

The entry, lift, hall way, and room were all unclean and poorly maintained.

4

Blake

Dec 30, 2025

·

Stayed 1 night

The room smelled musty, the walls were dirty and grimey, the carpet was covered in dirt and mould ,there was mould in the shower and the TV didn't work.

2

Adele

Nov 3, 2025

·

Stayed 2 nights

The room was filthy. The window had jagged remains of broken glass and glass was in the room. It could not be closed.There was old take-away in the fridge, graffiti in the elevator, Mould in the bathroom and a lost pill behind the door which is clearly never vacuumed. We left. I have photos! The price was higher than for a Travelodge, so we expected clean and functional.

2

Christopher

Mar 31, 2025

·

Stayed 2 nights

Do yourself a favour and don’t stay here. One of the dirtiest motels I’ve stayed at in over 20 years in Australia. The carpets look like they haven’t been cleaned for years, dust everywhere, hair in the bath. weird brown stuff on the plug sockets. The linen and towels were the only clean thing about the stay. It’s run down and depressing and when I left in the morning I found a drunk/stoned man laying in the corridor outside my door, so much for being ‘secure’. Only one lift works and it looks like it could stop at any moment. I don’t need 5 star luxury but I do value cleanliness. Ironically, it was cleaner when I left than when I arrived. Definitely do not recommend until they sort out the cleaning situation. It’s a shame as it’s located in a prime position to explore Melbourne but won’t be going back.

6

An Ting

Nov 16, 2025

·

Stayed 3 nights

Very good central location which was convenient but bathroom was mouldy and had small flying insects. The bed and pillow seemed clean and comfortable but the rest of the room was questionable on whether it had been cleaned thoroughly. The towel looked stained which was a bit off-putting. You can hear city noises at night but it subsides after around 11pm. This could be a suitable last-minute or budget option if you won't be spending much time in the room, but it might be worth spending more on a nicer place, especially because of the state of the bathroom.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are dated and vary in size; several are small or dark with broken fittings, noisy or ineffective air conditioning, and poor TV/Wi‑Fi. Noise from trams and prolonged construction affects sleep, though some guests found beds comfortable or rooms spacious.

Related guest reviews

8

owen

Nov 7, 2025

·

Stayed 2 nights

Noise was an issue

4

Paul

Nov 11, 2025

·

Stayed 2 nights

It's in a great location and that's pretty much where the positives end. The elevator was covered in graffiti that hasn't been cleaned off (foreshadowing of what was to come). The walls of the room were covered in marks, and the floor around the edges and behind the bed were covered in very visible thick dust about an inch and a half wide. The air-conditioner was very noisy but it was effective. The sheets on the bed were clean but there wasn't enough to keep warm so I had to keep the air-conditioner on overnight, which would've been fine if it wasn't so noisy. The sink is too close to the toilet. The shower was stained and looked like it hadn't been cleaned for a while and the towels stunk of bleach.

8

Robert

Nov 17, 2025

·

Stayed 1 night

Room very small but clean and comfortable Only problem was the construction work outside the window on fed square made it very hard to get to sleep.

4

Barbara

Feb 22, 2026

·

Stayed 1 night

Room was cramped and dark with a most inconvenient way of boiling the kettle - had to put it on the floor to plug it in. Area so small the kettle became an OHS hazard. Carpet was barely clean with bits of detritus visible. Bathroom so so - absolutely nowhere to out clothes or toiletries. Small manned kiosk type office with an employee exuding a care factor of zero. This establishment seriously detracts from the reputation of hotels.com.

6

Benjamin

Apr 21, 2025

·

Stayed 2 nights

Location was the best thing about this Motel. Glad I wasnt staying there in summer, air conditioner looked about 50 years old and barely worked.

8

Shitiz

Jul 29, 2025

·

Stayed 1 night

Its location location location. For what you are paying for you get very central location. Room was very dated and small but didn’t mind it just place to sleep.

6

Cheryl

Dec 4, 2023

·

Stayed 1 night

TV reception was hopeless. Could not access the ABC or SBS and the buttons on the TV were hard to operate. Took me at least 10 minutes to set a station and volume as the buttons interacted with each other. Windows and sills were filthy and drawers were broken when I pulled them out and the wardrobe was stupid. However, I did have a comfortable bed and a warm shower; I appreciated the toiletries and good linen on the bed and in the bathroom. Fix the TV before I arrive again as I have several nights booked at this hotel. I know it is cheap in price, but customers should still be entitled to good facilities in their rooms to make it a memorable stay and give it a high rating.

6

Anju

Oct 3, 2025

·

Stayed 2 nights

The location is great. However, I hope the things in the rooms will be more updated. All are working well, just that the AC was too loud and there was a lingering cigarette smell in the room when we checked in. I would come back but hopefully it’d be better next time.

6

David

Jun 25, 2025

·

Stayed 1 night

There was a banging noise outside the windows. It was like a power lead hitting the side of the wall. It was noisy all night

6

Hamish

Sep 16, 2024

·

Stayed 2 nights

Great location, honestly surprised you can stay somewhere that cheap right in the middle of the CBD. However, currently (September 2024) it's across the road from a construction site that is making significant noise from 6am to 11:30pm. Other than that, the sheets were clean, the bed was comfortable enough and I didn't get tinea from the showers so it was fine considering the price point and location.

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Service

Service is inconsistent: reception is often unmanned or limited-hours, responses can be slow or rude, and getting help after hours is difficult. Some travellers reported clear self check-in instructions and helpful staff.

Related guest reviews

10

HIKARU

Apr 23, 2025

·

Stayed 1 night

受付の方が優しかった

2

Brooke

Jul 2, 2025

·

Stayed 7 nights

I paid for luggage storage as my flight was late in the afternoon and checkout was at 10am. So I paid for their service to hold my luggage until I was ready (which was one hour) in that hour (I left at 10am and returned at 11am) my bag was stolen, within that bag was cash, jewelry, important health medication, ID, and many other sentimental and valuable things. I am BEYOND saddened by the negligence of this property! ZERO compensation was offered for the loss of my property in their paid for service of care!

4

Siggy

Jul 27, 2025

·

Stayed 1 night

Overpriced, room extremely basic ,only one tea cup supplied, bed hard , noisy , very old needs upgrading. Would not recommend. Only good point was location. Poor service on check in , had to wait check in person unhelpful , rude. No after hours desk service.

10

Madeline

Feb 2, 2025

·

Stayed 2 nights

Check in and access was well communicated and easy, staff were responsive after hours. No issues whatsoever. Highly recommended for independent stays.

8

Caroline

Nov 9, 2025

·

Stayed 1 night

Didn't interact with any staff due to a late check-in and very early check-out, but I didn't mind that. Instructions for after hours check-in were straightforward, and easy to follow, much appreciated! Room was clean and organised, and I liked the toiletries provided, very useful as I'd forgotten mine for that trip. Overall, I had no issues, and will very much book here again when staying in the city.

2

John

Mar 7, 2025

·

Stayed 1 night

I waited until 2.15 pm with a corridor full of people waiting to check in with nobody at reception. Appalling customer service.

2

Dillon

Oct 15, 2025

·

Stayed 3 nights

The room I stayed in was a disgraceful mess. The guy on the reception desk was a lazy P---- and refused to replace a light bulb in the room. A BLOODY LIGHT BULB. Did not give a Rats Ar--. Did not care to the point of being a smart AR--. The place was filthy. Response....Too bad. There were feral cretins right outside my room who decided to turn on their ghetto blaster full on at 12.00am. I called the police after repeatedly trying to call THIS HOTELS VERSION OF SECURITY. TOTAL FBS. How disgracefully LAX. The fire stairs are a disgraceful rubbish tip.If you want photos let me know but somehow I don't think you have the BA--S. to face the truth. Try giving me my money back. What!!! NO!! I didn't think so.

2

Lisa-Jane

Feb 16, 2025

·

Stayed 2 nights

The entrance to reception was filthy. The lifts didn't work properly, the lights in the hallways were either not working or flickering. The rooms were dusty. We had booked 2 rooms and had the rooms split on different floors. The door locks were dodgy. The whole place felt like a death trap. We walked out, handed back the keys after asking for refund which obviously the declined. We ended up staying at the Victoria Hotel around the corner. It was clean, safe and the staff were incredile.

2

Victor

Nov 27, 2022

·

Stayed 2 nights

Es una autentica porqueria , sin servicio y la mayoria de las fotos de la web no se corresponden a la realidad . Lo unico que le salva es la localización , pero incluso y asi es ruidoso . NO RECOMENDABLE

6

Jaye

Oct 20, 2025

·

Stayed 1 night

For the price the motel was okay. The check out experience was horrible. An extremely rude and arrogant staff member. I returned keys saying good morning and they were snatched, no response or thank you or how was your stay. The ladt checking out before me received the same treatment More respect was shown from the safebox. I would be definitely getting rid of this worker. I won't use this accommodation again and will advise friends to definitely give it a miss too.

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Location

Excellent central CBD location near Flinders Street Station, trams and theatres, with most sights walkable. Downsides include heavy street/tram noise and ongoing construction, and some safety or access concerns around the entrance and elevators.

Related guest reviews

8

Nat

Sep 28, 2025

·

Stayed 1 night

Perfect location

10

Marie

Feb 20, 2025

·

Stayed 1 night

Happy as I paid $77 for one night. Only needed a good bed with clean sheets & doona which it was. Very close to flinders st station Very convenient to transport & CBD.

8

Michael

Nov 18, 2024

·

Stayed 3 nights

The stay was easy. It wasn’t anything flash but it was clean with a big bathroom and a queen sized bed, pillows could have been better but that’s not that different to most places. The location was super convenient right next to a convenience store and McDonalds. It was also with a 2 minute walk of Flinders Street Station and about a minute from the nearest tram on Collins Street and 2-3 minutes to Bourke Street. Access was easy, even after arriving after the reception was closed as the hotel gave me very clear instructions on how to enter the property and get my keys from the safe. If you just want a room to stay in and a good sized bathroom in an extremely convenient location, this is the place.

8

Warwick

Mar 24, 2025

·

Stayed 5 nights

Great location. Good for the budget traveller. Probably not the best spot if you are a light sleeper due to the construction works across the street or if you are accustomed to staying in modern hotels.

8

Helen

May 30, 2024

·

Stayed 1 night

Great location, easy walking distance to all city locations. Only downside was the noise from construction/renovations that started way to early on a Sunday morning 07:00

8

Andrea

Dec 24, 2024

·

Stayed 1 night

Extremely good value for an overnight stay in the centre of the CBD - nearby parking off Flinders Lane was only $20 with 'validation' I will certainly be staying here again and will recommend it to family and friends.

2

Leon

Nov 16, 2025

·

Stayed 2 nights

I would not recommend staying here if you are concerned about security. The door to the street is only secured by a number keypad, and once in the building there is no security on the elevators, anyone could come up to hotel room floors. One morning there was a homeless person sleeping outside the elevators. The elevators also smell like urine.

6

Fiona

Feb 12, 2026

·

Stayed 1 night

While the price was good/cheap ($99) the room itself was not very clean. Dusty and there was some rubbish left in the bathroom sink. The location is excellent. I feel a deep clean was required. The room itself was quite unique being in an older building and could use even a slight upgrade with nice decor would make a difference.

8

Gretel

Feb 11, 2024

·

Stayed 2 nights

Excellent location.

6

Hamish

Sep 16, 2024

·

Stayed 2 nights

Great location, honestly surprised you can stay somewhere that cheap right in the middle of the CBD. However, currently (September 2024) it's across the road from a construction site that is making significant noise from 6am to 11:30pm. Other than that, the sheets were clean, the bed was comfortable enough and I didn't get tinea from the showers so it was fine considering the price point and location.

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Dining

Not enough information in reviews.

Related guest reviews

8

Sue

Oct 18, 2024

·

Stayed 1 night

Close to public transport- has dinner and breakfast in dining room option. Happy hour. Ironing board and iron in room. Safe in room. Tea/coffee in room. Byo other drinks & biscuits. Provides shampoo/ conditioner, tissues and soap. Down lights above pillows allow guest to read. Would stay again

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $149
18 $59	19 $60	20 $54	21 $64	22 $76	23 $89	24 $105
25 $52	26 $53	27 $68	28 $62	29 $62	30 $101	31 $121

Su	Mo	Tu	We	Th	Fr	Sa
1 $67	2 $65	3 $63	4 $63	5 $66	6 $91	7 $116
8 $57	9 $63	10 $66	11 $102	12 $73	13 $147	14 $148
15 $61	16 $66	17 $66	18 $62	19 $66	20 $91	21 $107
22 $79	23 $64	24 $71	25 $71	26 $91	27 $216	28 $264
29 $66	30 $66

City Square Motel

Prices for City Square Motel

Monthly average prices

About this property

Location

Room options

Standard Single Room

Corporate Queen Room

Corporate Single Room

Standard Twin Room

Standard Queen Room

Family Room

Guest reviews of City Square Motel

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about City Square Motel

Considering this hotel for your Melbourne trip?

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