Bliss Surfer Hotel Legian

This is a cute and quirky property where the staff are incredibly friendly and helpful. We were only able to stay a couple of nights, and were out all day, so didn't really get to explore everything the hotel has to offer. Breakfast buffet had a reasonable range of options to suit both European and Asian tastes, pool table in the lobby was an added bonus, airport transfers by the hotel driver were efficient. We were able to leave our luggage securely after check out as we didn't need to go to the airport straight away. Bottled water as such is not provided, but there is a large water cooler on the landing where you can refill the pitchers left in each room for this purpose. Of course you can refill your own water bottles too. Tea and coffee making facilities are also provided, but we didn't actually use these.

Toilet seat broken, shower floods through bathroom, pool was dirty linen dirty. Ordered food from restaurant staff dropped half the food on floor no sorry and no replacement then tried to charge full price for it Booked 2 rooms arrived and only one available tried to tell us we didn’t book despite having evidence on email

The hotel is seriously dated. Initially I was placed in a room without proper AC, and water was leaking onto the floor from the patio. I was upgraded to a pool side room, and given a complimentary fruit plate, with a note scribed from a template and signed by someone? The outlets by the bed in the upgraded room didn’t work, so I used the TV USB port to charge my phone, and there were paint stains on the curtains. I don’t think this is a 4 star hotel. Maybe a 3 star at best. Afterwards, a couple employees were more than a little rude in the breakfast area. I asked for the complimentary drink in a tall glass and was told flat out, no. The young man at the egg stationed also seemed a bit surly and annoyed with me when I wanted a fresh omelette. I’m not sure if it was a racial barrier, age barrier, or maybe these two young men do not like westerner's but they had attitudes. I naturally complained, and management did take action and tried to make everything right, but it was awkward for me the rest of my stay.

Better breaky, and towel smelt like smoke (fire)

Everything good .