Hotel Continental
US$249
/ night
Avg. for October
Prices for Hotel Continental
Select dates to see prices and availability
US$249
/ night
Avg. for October
Monthly average prices
Nightly prices at Hotel Continental average US$249 in the cheapest month (October) and US$430 in the most expensive month (February), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$285 |
| February | US$430 |
| March | US$358 |
| April | US$331 |
| May | US$306 |
| June | US$303 |
| July | US$298 |
| August | US$306 |
| September | US$333 |
| October | US$249 |
| December | US$361 |
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Oct · US$249
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Most expensive: February (~US$430)
Cheapest: October (~US$249)
About this property
Make use of convenient amenities, which include complimentary wireless internet access and ski storage.
Amenities
Make use of convenient amenities, which include complimentary wireless internet access and ski storage.
Business amenities
Featured amenities include luggage storage and a safe deposit box at the front desk.
Dining
Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Rooms
Stay in one of 36 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Location
With a stay at Hotel Continental in Zermatt (Zermatt City Centre), you'll be steps from Zermatt-Matterhorn Ski Paradise and Zermatt Visitor Center. This hotel is 0.1 mi (0.1 km) from Zermatt - Furi and 0.1 mi (0.1 km) from Zermatt-Furi Gondola.
What's nearby
Zermatt-Matterhorn Ski Paradise(0.1 Miles)
Zermatt Visitor Center(0.2 Miles)
Tour Monte Rosa(0.2 Miles)
Zermatt - Furi(0.2 Miles)
Furi Ski Area(0.2 Miles)
Furi - Riffelberg(0.2 Miles)
Matterhorn Museum(0.2 Miles)
St. Mauritius Church(0.2 Miles)
Mountaineers Cemetery(0.3 Miles)
Kirchbrücke(0.3 Miles)
Zermatt–Sunnegga Funicular(0.4 Miles)
Zermatt-Furi Gondola(0.6 Miles)
Forest Fun Park(0.8 Miles)
Sunnegga Ski Resort(1.5 Miles)
Sunnegga Paradise - Blauherd Cable Car(1.6 Miles)
Sion (SIR)(50.1 Miles)
Zurich Airport (ZRH)(163.6 Miles)
Non-smoking rooms
Tennis courts
Housekeeping
Safe-deposit box
Cycling
Hiking
Location
Brantschenhaus 3, Zermatt City Centre, Zermatt, Switzerland
Zermatt-Matterhorn Ski Paradise (0.1 Miles)
Zermatt Visitor Center (0.2 Miles)
Tour Monte Rosa (0.2 Miles)
Zermatt - Furi (0.2 Miles)
Furi Ski Area (0.2 Miles)
Furi - Riffelberg (0.2 Miles)
Room options
6
Classic Single Room
Room details
1 Single Bed
215 ft²
HeatingWi-Fi (Free)Private Bathroom
8
Double Room
Room details
1 Extra-Large Double Bed
Sleeps 2
269 ft²
BalconyHeatingWi-Fi (Free)Private Bathroom
8
Deluxe Double Room
Room details
1 Extra-Large Double Bed
Sleeps 2
323 ft²
BalconyHeatingWi-Fi (Free)Private Bathroom
Guest reviews of Hotel Continental
8.5
Fabulous
Based on 721 verified reviews
Who stays here?
Business
5%
Couple
43%
Family
15%
Group
24%
Solo
10%
What guests think
AI-generated summary based on recent guest reviews
Across reviews, Hotel Continental earns praise for its excellent central location near the train station and shops, friendly staff, and generally clean rooms, while some guests note small or dated spaces and the absence of air conditioning during warmer periods.
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What guests think
Across reviews, Hotel Continental earns praise for its excellent central location near the train station and shops, friendly staff, and generally clean rooms, while some guests note small or dated spaces and the absence of air conditioning during warmer periods.
Breakfast is widely described as good and filling, though a few found it basic or disliked the breakfast room experience. Several reviews mention check-in taking place at a neighboring hotel and occasional maintenance issues or noise when windows are open. Overall, expect a simple stay with warm service and variable room comfort.
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AI-generated summary based on recent guest reviews
Facilities
Facilities are limited; multiple reviews report check-in/out handled at a neighboring hotel with no on-site reception. Ski storage with boot dryers and an elevator are available.
Related guest reviews
10
Marian
13 Aug 2025
·
Stayed 2 nights
Great budget hotel just off the center of Zermatt. We had a nice (albeit tight) balcony with a glimpse of The Matterhorn. The room was clean but unfortunately no air conditioning and it was quite warm in the room. There’s a refrigerator which was very convenient. Stepping into the shower isn’t designed for short people which was a bit awkward. We had to check in at another hotel, but it was only steps away. Would stay here again for convenience and cleanliness.
Great budget hotel just off the center of Zermatt. We had a nice (albeit tight) balcony with a glimpse of The Matterhorn. The room was clean but unfortunately no air conditioning and it was quite warm in the room. There’s a refrigerator which was very convenient. Stepping into the shower isn’t designed for short people which was a bit awkward. We had to check in at another hotel, but it was only steps away. Would stay here again for convenience and cleanliness.
8
Vladeta
17 Feb 2024
·
Stayed 4 nights
Good downtown location with ski storage room
Good downtown location with ski storage room
10
Geoffrey
11 Dec 2025
·
Stayed 1 night
The location was great. Close to the train station and the Main Street. Plenty of shops and food near by. Everything is within walking distance. The hotel is clean and so are the rooms. We stayed one night and found it to be perfect. They have a really good breakfast and it is staffed by a very sweet lady. I’d definitely stay there again and recommend it to a friend. The views are nice from the balcony and it’s off the main road in a courtyard which keeps the noise down. It has an elevator which is a plus.
The location was great. Close to the train station and the Main Street. Plenty of shops and food near by. Everything is within walking distance. The hotel is clean and so are the rooms. We stayed one night and found it to be perfect. They have a really good breakfast and it is staffed by a very sweet lady. I’d definitely stay there again and recommend it to a friend. The views are nice from the balcony and it’s off the main road in a courtyard which keeps the noise down. It has an elevator which is a plus.
10
Charles
25 Feb 2023
·
Stayed 5 nights
We had two renovated rooms and really enjoyed our stay. Breakfast every morning was great which was included. A few things that were unexpected that are worth knowing (although we didn’t mind) - there’s no fridge in the room or ice anywhere in town (you need to leave any food and drink out on the balcony in the cold), the lights in the hallway are operated by a button so you are in darkness when you come out of the room or first enter the hallway, there’s only one physical room key which can complicate splitting up groups
We had two renovated rooms and really enjoyed our stay. Breakfast every morning was great which was included. A few things that were unexpected that are worth knowing (although we didn’t mind) - there’s no fridge in the room or ice anywhere in town (you need to leave any food and drink out on the balcony in the cold), the lights in the hallway are operated by a button so you are in darkness when you come out of the room or first enter the hallway, there’s only one physical room key which can complicate splitting up groups
4
Karen
31 Aug 2025
·
Stayed 1 night
No body at reception, just a sign to go to another hotel. Booked 2 rooms. Paid same price for each room. They were nothing a like, 1 reasonable size the other, absolutely no where to put lugggage, had to put on the floor in front of the door, so couldn’t go out without putting suitcase on the bed. Bathroom so old!!! Shower over a very deep bath. Definitely not recommend
No body at reception, just a sign to go to another hotel. Booked 2 rooms. Paid same price for each room. They were nothing a like, 1 reasonable size the other, absolutely no where to put lugggage, had to put on the floor in front of the door, so couldn’t go out without putting suitcase on the bed. Bathroom so old!!! Shower over a very deep bath. Definitely not recommend
8
Carolyn
4 Jan 2025
·
Stayed 5 nights
Great location, with an easy walk from the train. Right in the heart of Zermatt. We appreciated the storage room and boot warmer/dryer, as we were skiing. However, the free breakfast was very basic, and the woman who manages the breakfast room was difficult to deal with (reminding everyone 5-10 minutes before the breakfast closed, even though we'd been there every day and knew the closing time.) She hovered a bit and was not friendly. The bigger concern for us was lack of coffee maker in our room. This made it necessary to go down three floors just to get a cup of coffee every morning, but we thought no problem, we'll do it. Turns out - that IS a problem. We were told we could not leave with a cup of coffee and there were no "to go cups." This was very frustrating and inconvenient.
Great location, with an easy walk from the train. Right in the heart of Zermatt. We appreciated the storage room and boot warmer/dryer, as we were skiing. However, the free breakfast was very basic, and the woman who manages the breakfast room was difficult to deal with (reminding everyone 5-10 minutes before the breakfast closed, even though we'd been there every day and knew the closing time.) She hovered a bit and was not friendly. The bigger concern for us was lack of coffee maker in our room. This made it necessary to go down three floors just to get a cup of coffee every morning, but we thought no problem, we'll do it. Turns out - that IS a problem. We were told we could not leave with a cup of coffee and there were no "to go cups." This was very frustrating and inconvenient.
6
Takaya
30 Aug 2025
·
Stayed 1 night
チェックインは50mほど先の、別棟の別のホテルで、と言われびっくり。 バスタブはあった。 全体に建物もサービスも雑な感じ。
チェックインは50mほど先の、別棟の別のホテルで、と言われびっくり。 バスタブはあった。 全体に建物もサービスも雑な感じ。
6
Marco
9 Aug 2025
·
Stayed 1 night
Unterdurchschnittliches Hotel zu total überhöhten Preisen. Mininibar leer, Mikrobalkon, bei welchem man dem Nachbar an die Beine fassen könnte, zu wenig, resp. versteckte Stromanschlüsse (Heisswasserkocher kann nur im Bad betrieben werden), keine Lobby, Check-in/out im Nachbarhotel. Für CHF 60.00 wäre das OK, aber nicht für CHF 260.00!
Unterdurchschnittliches Hotel zu total überhöhten Preisen. Mininibar leer, Mikrobalkon, bei welchem man dem Nachbar an die Beine fassen könnte, zu wenig, resp. versteckte Stromanschlüsse (Heisswasserkocher kann nur im Bad betrieben werden), keine Lobby, Check-in/out im Nachbarhotel. Für CHF 60.00 wäre das OK, aber nicht für CHF 260.00!
4
Chaoyuan
16 Sept 2025
·
Stayed 2 nights
The hotel is centrally located in the town, quiet and convenient. However, we don't like this hotel at all. There was no reception desk in the hotel, and we were instructed to go to another hotel for check-in. The beds in the room were terrible, which was only 1 foot above the ground. Other furniture was so old and in poor condition. The sofa looked like the one from garage sale. In addition, the breakfast was not good. So we won't use it again if we come visit Zermatt in the future.
The hotel is centrally located in the town, quiet and convenient. However, we don't like this hotel at all. There was no reception desk in the hotel, and we were instructed to go to another hotel for check-in. The beds in the room were terrible, which was only 1 foot above the ground. Other furniture was so old and in poor condition. The sofa looked like the one from garage sale. In addition, the breakfast was not good. So we won't use it again if we come visit Zermatt in the future.
8
Paul
8 Oct 2024
·
Stayed 4 nights
Wifi is slow and flaky: I was disconnected from a zoom meeting multiple times and it was a struggle to use the internet to book a hotel room for my next few nights. In room refrigerator did not keep things cold and the in room safe did not work. In contrast to the hotels.com description, there is an elevator. The room is larger than in many Swiss hotels. The staff were helpful and friendly and spoke good English. The breakfast is good if you like the excellent bread, cheese and jam but the only hot food is toast and boiled eggs (as in many other Swiss hotels). There's lots of hot water and the bed was comfortable. There's a room behind the front desk for left luggage which is more security than in some hotels.
Wifi is slow and flaky: I was disconnected from a zoom meeting multiple times and it was a struggle to use the internet to book a hotel room for my next few nights. In room refrigerator did not keep things cold and the in room safe did not work. In contrast to the hotels.com description, there is an elevator. The room is larger than in many Swiss hotels. The staff were helpful and friendly and spoke good English. The breakfast is good if you like the excellent bread, cheese and jam but the only hot food is toast and boiled eggs (as in many other Swiss hotels). There's lots of hot water and the bed was comfortable. There's a room behind the front desk for left luggage which is more security than in some hotels.
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AI-generated summary based on recent guest reviews
Cleanliness
Rooms and common areas are generally clean, with many praising spotless housekeeping. A few reports cite issues like dirty carpets, odors, or minor plumbing problems.
Related guest reviews
10
Geoffrey
11 Dec 2025
·
Stayed 1 night
The location was great. Close to the train station and the Main Street. Plenty of shops and food near by. Everything is within walking distance. The hotel is clean and so are the rooms. We stayed one night and found it to be perfect. They have a really good breakfast and it is staffed by a very sweet lady. I’d definitely stay there again and recommend it to a friend. The views are nice from the balcony and it’s off the main road in a courtyard which keeps the noise down. It has an elevator which is a plus.
The location was great. Close to the train station and the Main Street. Plenty of shops and food near by. Everything is within walking distance. The hotel is clean and so are the rooms. We stayed one night and found it to be perfect. They have a really good breakfast and it is staffed by a very sweet lady. I’d definitely stay there again and recommend it to a friend. The views are nice from the balcony and it’s off the main road in a courtyard which keeps the noise down. It has an elevator which is a plus.
10
Daniel
30 Apr 2025
·
Stayed 1 night
Hotel com excelente localização muito próximo da estação de trem e de restaurantes e bares. Equipe bastante atenciosa e quarto muito confortável e limpo
Hotel com excelente localização muito próximo da estação de trem e de restaurantes e bares. Equipe bastante atenciosa e quarto muito confortável e limpo
10
imola
17 Sept 2025
·
Stayed 1 night
Quiet clean hotel with free breakfast
Quiet clean hotel with free breakfast
10
Marilyn
19 Oct 2025
·
Stayed 1 night
Chambre simple mais spacieuse et très propre! Petit déjeuner complet et emplacement parfait a quelques minutes de la gare , très calme dans une petite rue.
Chambre simple mais spacieuse et très propre! Petit déjeuner complet et emplacement parfait a quelques minutes de la gare , très calme dans une petite rue.
6
BHADRESH
15 Sept 2025
·
Stayed 1 night
WASHBASIN NOT WORKING PROPERLY
WASHBASIN NOT WORKING PROPERLY
10
Sueli
30 Oct 2025
·
Stayed 1 night
A equipe extremamente gentil, o quarto bem limpo, ótima localização e café da manhã muito bom.
A equipe extremamente gentil, o quarto bem limpo, ótima localização e café da manhã muito bom.
8
Andreas
29 Oct 2025
·
Stayed 1 night
Nettes kleines, sehr sauberes Hotel im Stadtzentrum. Das Frühstücksbuffett hätte ein klein wenig reichhaltiger sein können, aber in der Nebensaison ist dies zu verkraften
Nettes kleines, sehr sauberes Hotel im Stadtzentrum. Das Frühstücksbuffett hätte ein klein wenig reichhaltiger sein können, aber in der Nebensaison ist dies zu verkraften
6
Melissa
18 Jan 2025
·
Stayed 1 night
Es un hotel cómodo y sencillo. Podrían cambiar la alfombra de las habitaciones que se ve muy sucia y vieja. El desayuno es sencillo y bueno. No pasé nada de frío y eso se agradece mucho
Es un hotel cómodo y sencillo. Podrían cambiar la alfombra de las habitaciones que se ve muy sucia y vieja. El desayuno es sencillo y bueno. No pasé nada de frío y eso se agradece mucho
4
Sam
19 May 2025
·
Stayed 1 night
The room smelled like sewage. Poor ventilation. Water doesn’t drain well in the sink. Carpet was dirty and stained.
The room smelled like sewage. Poor ventilation. Water doesn’t drain well in the sink. Carpet was dirty and stained.
8
Larry
5 Oct 2025
·
Stayed 2 nights
We had a clean room. Efficiently cleaned, with all our needs including a refrigerator. Breakfast was also good, with plenty of options and friendly staff.
We had a clean room. Efficiently cleaned, with all our needs including a refrigerator. Breakfast was also good, with plenty of options and friendly staff.
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AI-generated summary based on recent guest reviews
Rooms
Room quality is mixed: some units are small or dated with creaky floors or older fixtures, while others are spacious with balconies and occasional Matterhorn views. Multiple guests mention no air conditioning leading to warm rooms and some noise when windows are open; bed and pillow comfort varies.
Related guest reviews
10
Marian
13 Aug 2025
·
Stayed 2 nights
Great budget hotel just off the center of Zermatt. We had a nice (albeit tight) balcony with a glimpse of The Matterhorn. The room was clean but unfortunately no air conditioning and it was quite warm in the room. There’s a refrigerator which was very convenient. Stepping into the shower isn’t designed for short people which was a bit awkward. We had to check in at another hotel, but it was only steps away. Would stay here again for convenience and cleanliness.
Great budget hotel just off the center of Zermatt. We had a nice (albeit tight) balcony with a glimpse of The Matterhorn. The room was clean but unfortunately no air conditioning and it was quite warm in the room. There’s a refrigerator which was very convenient. Stepping into the shower isn’t designed for short people which was a bit awkward. We had to check in at another hotel, but it was only steps away. Would stay here again for convenience and cleanliness.
10
minerva
18 Oct 2024
·
Stayed 1 night
The hotel is located five minutes walk from the train station.conveniently located near the shops nd restaurants.The room is ok with a view of the Matterhorn on a clear skies..The room is so hot no air condition,we cannot open the door outside the veranda coz there are lots of flies.The bed is comfortable but the pillow they provided is only one per person and too soft..You can hear squeaky noise from the top floor..The breakfast is ok just wish they have hot breakfast in the menu..
The hotel is located five minutes walk from the train station.conveniently located near the shops nd restaurants.The room is ok with a view of the Matterhorn on a clear skies..The room is so hot no air condition,we cannot open the door outside the veranda coz there are lots of flies.The bed is comfortable but the pillow they provided is only one per person and too soft..You can hear squeaky noise from the top floor..The breakfast is ok just wish they have hot breakfast in the menu..
6
Kelly
23 Sept 2024
·
Stayed 1 night
Room was small, carpet was a little dingy. The shower leaked and the beds/pillows were not that comfortable. It was convenient to the train station and shopping and pretty reasonably priced but not super comfortable. Best for younger travelers on a budget who won't spend much time in the room.
Room was small, carpet was a little dingy. The shower leaked and the beds/pillows were not that comfortable. It was convenient to the train station and shopping and pretty reasonably priced but not super comfortable. Best for younger travelers on a budget who won't spend much time in the room.
8
Grace
9 Apr 2025
·
Stayed 2 nights
The room is quite small and cleanliness is at acceptable level. It’s walkable distance from Zermatt Train Station.
The room is quite small and cleanliness is at acceptable level. It’s walkable distance from Zermatt Train Station.
8
Handdrey
23 Feb 2026
·
Stayed 1 night
Hotel nem localizado, mas quarto e banheiros pequenos.
Hotel nem localizado, mas quarto e banheiros pequenos.
6
ALBERT
24 May 2023
·
Stayed 2 nights
Hotel in good location. Subpar bathroom - safety hazard. Bathtub too high for most people. I am 74 inches and had hard time getting in and out. Easy for people to slip and fall. In addition, a vent running across ceiling preventing me from standing completely upright. Easy to bang your head.
Hotel in good location. Subpar bathroom - safety hazard. Bathtub too high for most people. I am 74 inches and had hard time getting in and out. Easy for people to slip and fall. In addition, a vent running across ceiling preventing me from standing completely upright. Easy to bang your head.
6
Brenda
3 Oct 2023
·
Stayed 2 nights
I’m going to start out with the good and why we booked, it is a great hotel for its location, the train station and center of town for easy walking everywhere. Now the room, we were on the 3rd floor and it was a nice size and the bathroom was great with a large tub. But the floor creaked and squeaked so bad, we felt bad for the people below us because we heard every step the room above us made. Also the window opened for a little air but with the courtyard below and outside sitting it was noisy until pretty late, but if you closed the window there was no air and it got horribly hot, no A/C or fans. Breakfast was good and staff friendly.
I’m going to start out with the good and why we booked, it is a great hotel for its location, the train station and center of town for easy walking everywhere. Now the room, we were on the 3rd floor and it was a nice size and the bathroom was great with a large tub. But the floor creaked and squeaked so bad, we felt bad for the people below us because we heard every step the room above us made. Also the window opened for a little air but with the courtyard below and outside sitting it was noisy until pretty late, but if you closed the window there was no air and it got horribly hot, no A/C or fans. Breakfast was good and staff friendly.
8
dennis
29 May 2024
·
Stayed 1 night
The furniture was “old” looking…. Worn!
The furniture was “old” looking…. Worn!
8
Lydia
18 Aug 2025
·
Stayed 1 night
Bei offener Balkontür etwas zu laut, vor allem noch nach 22 Uhr. Deckenlicht im Schlafzimmer flackert Essen direkt gegenüber Swiss Chalet sehr lecker
Bei offener Balkontür etwas zu laut, vor allem noch nach 22 Uhr. Deckenlicht im Schlafzimmer flackert Essen direkt gegenüber Swiss Chalet sehr lecker
6
Karen
30 Aug 2025
·
Stayed 1 night
It was a little tight and had no air con and no fridge.
It was a little tight and had no air con and no fridge.
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AI-generated summary based on recent guest reviews
Service
Service is frequently described as friendly, helpful, and professional, with some guests noting early check-in. A few negatives include no on-site reception and an unfriendly breakfast attendant or limited local guidance.
Related guest reviews
10
Remy
1 Apr 2023
·
Stayed 2 nights
Amazing staff. Very welcoming and helpful. Super easy to get to. 2 min walk from station. Excellent typical breakfast. Just right to get you started for the day
Amazing staff. Very welcoming and helpful. Super easy to get to. 2 min walk from station. Excellent typical breakfast. Just right to get you started for the day
8
shanil
11 Oct 2025
·
Stayed 1 night
Excellent staff.Very helpful and nice!
Excellent staff.Very helpful and nice!
10
Matthew
18 Feb 2026
·
Stayed 3 nights
Clean room, kind staff and excellent location
Clean room, kind staff and excellent location
4
Karen
31 Aug 2025
·
Stayed 1 night
No body at reception, just a sign to go to another hotel. Booked 2 rooms. Paid same price for each room. They were nothing a like, 1 reasonable size the other, absolutely no where to put lugggage, had to put on the floor in front of the door, so couldn’t go out without putting suitcase on the bed. Bathroom so old!!! Shower over a very deep bath. Definitely not recommend
No body at reception, just a sign to go to another hotel. Booked 2 rooms. Paid same price for each room. They were nothing a like, 1 reasonable size the other, absolutely no where to put lugggage, had to put on the floor in front of the door, so couldn’t go out without putting suitcase on the bed. Bathroom so old!!! Shower over a very deep bath. Definitely not recommend
10
Patricia
13 Aug 2024
·
Stayed 1 night
We stayed 2 nights and the front desk staff were very helpful and friendly. The room was comfortable and clean. It was easy walking distance to the train station.
We stayed 2 nights and the front desk staff were very helpful and friendly. The room was comfortable and clean. It was easy walking distance to the train station.
8
Carolyn
4 Jan 2025
·
Stayed 5 nights
Great location, with an easy walk from the train. Right in the heart of Zermatt. We appreciated the storage room and boot warmer/dryer, as we were skiing. However, the free breakfast was very basic, and the woman who manages the breakfast room was difficult to deal with (reminding everyone 5-10 minutes before the breakfast closed, even though we'd been there every day and knew the closing time.) She hovered a bit and was not friendly. The bigger concern for us was lack of coffee maker in our room. This made it necessary to go down three floors just to get a cup of coffee every morning, but we thought no problem, we'll do it. Turns out - that IS a problem. We were told we could not leave with a cup of coffee and there were no "to go cups." This was very frustrating and inconvenient.
Great location, with an easy walk from the train. Right in the heart of Zermatt. We appreciated the storage room and boot warmer/dryer, as we were skiing. However, the free breakfast was very basic, and the woman who manages the breakfast room was difficult to deal with (reminding everyone 5-10 minutes before the breakfast closed, even though we'd been there every day and knew the closing time.) She hovered a bit and was not friendly. The bigger concern for us was lack of coffee maker in our room. This made it necessary to go down three floors just to get a cup of coffee every morning, but we thought no problem, we'll do it. Turns out - that IS a problem. We were told we could not leave with a cup of coffee and there were no "to go cups." This was very frustrating and inconvenient.
10
Abigail
9 Oct 2025
·
Stayed 3 nights
Great location and superb staff. I was upgraded to the parent hotel next door, Hotel Simi. Comfortable and always spotless clean. Desk staff helpful and professional. Would stay again.
Great location and superb staff. I was upgraded to the parent hotel next door, Hotel Simi. Comfortable and always spotless clean. Desk staff helpful and professional. Would stay again.
6
Allan
21 Jun 2023
·
Stayed 1 night
The room we had was backed up to another rooms balcony. It was a corner balcony and if I sat on the balcony the next balcony was like two feet above ours and the person seated there was like 3 feet away from ours. No way you could not have a conversation with your partner without the other room listening in. The bathroom was new and updated, awesome, but the bedroom was just ok, lots of room but needed updating as well, walking across the floor was creaky and noisy, we wondered how the room below us was with the noise above. The receptionist never told us that the gondola going up to the Matterhorn closed at 2:00 in the afternoon, we asked about hiking trails and is the reason we went to Zermatt and she had almost no suggestions or information on hiking the area for the summer. She suggested the gondola ride up but when we got there it was closed to go to the top, we were able to go to the first landing of the gondola and get off and hike down on basically the road. Not the reason we went to Zermatt. Having good hiking maps is important for summer guests. 3:00 check in left no time for activities in the area after arrival.
The room we had was backed up to another rooms balcony. It was a corner balcony and if I sat on the balcony the next balcony was like two feet above ours and the person seated there was like 3 feet away from ours. No way you could not have a conversation with your partner without the other room listening in. The bathroom was new and updated, awesome, but the bedroom was just ok, lots of room but needed updating as well, walking across the floor was creaky and noisy, we wondered how the room below us was with the noise above. The receptionist never told us that the gondola going up to the Matterhorn closed at 2:00 in the afternoon, we asked about hiking trails and is the reason we went to Zermatt and she had almost no suggestions or information on hiking the area for the summer. She suggested the gondola ride up but when we got there it was closed to go to the top, we were able to go to the first landing of the gondola and get off and hike down on basically the road. Not the reason we went to Zermatt. Having good hiking maps is important for summer guests. 3:00 check in left no time for activities in the area after arrival.
4
Chaoyuan
16 Sept 2025
·
Stayed 2 nights
The hotel is centrally located in the town, quiet and convenient. However, we don't like this hotel at all. There was no reception desk in the hotel, and we were instructed to go to another hotel for check-in. The beds in the room were terrible, which was only 1 foot above the ground. Other furniture was so old and in poor condition. The sofa looked like the one from garage sale. In addition, the breakfast was not good. So we won't use it again if we come visit Zermatt in the future.
The hotel is centrally located in the town, quiet and convenient. However, we don't like this hotel at all. There was no reception desk in the hotel, and we were instructed to go to another hotel for check-in. The beds in the room were terrible, which was only 1 foot above the ground. Other furniture was so old and in poor condition. The sofa looked like the one from garage sale. In addition, the breakfast was not good. So we won't use it again if we come visit Zermatt in the future.
10
smita
7 Oct 2024
·
Stayed 1 night
Hotel staff (I don't recall the name) who helped us was super good and polite. He took extra effort to give us room with view without extra charge. Additionally I was surprised that our room ready to check in by 12 noon. Breakfast was good too. Location is perfect, just 5 min walk from train station and main market.
Hotel staff (I don't recall the name) who helped us was super good and polite. He took extra effort to give us room with view without extra charge. Additionally I was surprised that our room ready to check in by 12 noon. Breakfast was good too. Location is perfect, just 5 min walk from train station and main market.
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AI-generated summary based on recent guest reviews
Location
Consistently praised central location a short walk from Zermatt train station, main street, and shops; convenient for attractions and transport. Some rooms benefit from quieter courtyard positioning or mountain views.
Related guest reviews
10
Geoffrey
11 Dec 2025
·
Stayed 1 night
The location was great. Close to the train station and the Main Street. Plenty of shops and food near by. Everything is within walking distance. The hotel is clean and so are the rooms. We stayed one night and found it to be perfect. They have a really good breakfast and it is staffed by a very sweet lady. I’d definitely stay there again and recommend it to a friend. The views are nice from the balcony and it’s off the main road in a courtyard which keeps the noise down. It has an elevator which is a plus.
The location was great. Close to the train station and the Main Street. Plenty of shops and food near by. Everything is within walking distance. The hotel is clean and so are the rooms. We stayed one night and found it to be perfect. They have a really good breakfast and it is staffed by a very sweet lady. I’d definitely stay there again and recommend it to a friend. The views are nice from the balcony and it’s off the main road in a courtyard which keeps the noise down. It has an elevator which is a plus.
10
John
4 Jun 2023
·
Stayed 2 nights
Great location in Zermatt. Only 5 min walk from train station. No cars in Zermatt. Good breakfast nice balcony room was good size. Bed comfy. Fridge in room. Off the Main Street so noise was not an issue.
Great location in Zermatt. Only 5 min walk from train station. No cars in Zermatt. Good breakfast nice balcony room was good size. Bed comfy. Fridge in room. Off the Main Street so noise was not an issue.
10
Marilyn
19 Oct 2025
·
Stayed 1 night
Chambre simple mais spacieuse et très propre! Petit déjeuner complet et emplacement parfait a quelques minutes de la gare , très calme dans une petite rue.
Chambre simple mais spacieuse et très propre! Petit déjeuner complet et emplacement parfait a quelques minutes de la gare , très calme dans une petite rue.
10
michael
26 Sept 2024
·
Stayed 2 nights
Great location
Great location
10
Donny
23 Sept 2024
·
Stayed 1 night
Very good location
Very good location
10
Dmitry
18 Feb 2023
·
Stayed 6 nights
Excellent location. 10 steps away from main street, yet quiet. 3 min walk from the train station.
Excellent location. 10 steps away from main street, yet quiet. 3 min walk from the train station.
10
Jason
25 Oct 2025
·
Stayed 2 nights
Great spot, close to the train station and easy to get to from anywhere in the city
Great spot, close to the train station and easy to get to from anywhere in the city
8
Aster
9 Jun 2025
·
Stayed 4 nights
Good location, everything needed nearby in walking distance
Good location, everything needed nearby in walking distance
8
SYED
27 Oct 2024
·
Stayed 4 nights
right in the central Zermatt, 5 min walk from the Zermatt train station and also the train to the Matterhorn. would stay here again.
right in the central Zermatt, 5 min walk from the Zermatt train station and also the train to the Matterhorn. would stay here again.
8
Jocelyn
10 Jun 2025
·
Stayed 1 night
Proximity to the train station as well as to the town
Proximity to the train station as well as to the town
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AI-generated summary based on recent guest reviews
Dining
Breakfast is generally considered good to very good, with enough variety and a filling start to the day. A few guests found it basic or limited, and one reported an unfriendly breakfast-room experience or restrictions on take-away coffee.
Related guest reviews
10
Vipul
6 Jul 2024
·
Stayed 2 nights
The hotel is walkable from the railway station and provides precise directions. The staff is very helpful. Breakfast is excellent.
The hotel is walkable from the railway station and provides precise directions. The staff is very helpful. Breakfast is excellent.
10
Zachary
22 Oct 2023
·
Stayed 2 nights
Good hotel. Great breakfast. Close to train station (major plus). Room was fine.
Good hotel. Great breakfast. Close to train station (major plus). Room was fine.
10
Geoffrey
11 Dec 2025
·
Stayed 1 night
The location was great. Close to the train station and the Main Street. Plenty of shops and food near by. Everything is within walking distance. The hotel is clean and so are the rooms. We stayed one night and found it to be perfect. They have a really good breakfast and it is staffed by a very sweet lady. I’d definitely stay there again and recommend it to a friend. The views are nice from the balcony and it’s off the main road in a courtyard which keeps the noise down. It has an elevator which is a plus.
The location was great. Close to the train station and the Main Street. Plenty of shops and food near by. Everything is within walking distance. The hotel is clean and so are the rooms. We stayed one night and found it to be perfect. They have a really good breakfast and it is staffed by a very sweet lady. I’d definitely stay there again and recommend it to a friend. The views are nice from the balcony and it’s off the main road in a courtyard which keeps the noise down. It has an elevator which is a plus.
10
John
24 May 2024
·
Stayed 1 night
Hotel was conveniently located walking distance from the station. Had the necessary facilities. Tariff included breakfast which was excellent.
Hotel was conveniently located walking distance from the station. Had the necessary facilities. Tariff included breakfast which was excellent.
10
Sueli
30 Oct 2025
·
Stayed 1 night
A equipe extremamente gentil, o quarto bem limpo, ótima localização e café da manhã muito bom.
A equipe extremamente gentil, o quarto bem limpo, ótima localização e café da manhã muito bom.
10
Leonila
9 Jul 2024
·
Stayed 2 nights
Buena estancia. Mal desayuno, sin variedad y poca cantidad, no resurtian.
Buena estancia. Mal desayuno, sin variedad y poca cantidad, no resurtian.
8
Carolyn
4 Jan 2025
·
Stayed 5 nights
Great location, with an easy walk from the train. Right in the heart of Zermatt. We appreciated the storage room and boot warmer/dryer, as we were skiing. However, the free breakfast was very basic, and the woman who manages the breakfast room was difficult to deal with (reminding everyone 5-10 minutes before the breakfast closed, even though we'd been there every day and knew the closing time.) She hovered a bit and was not friendly. The bigger concern for us was lack of coffee maker in our room. This made it necessary to go down three floors just to get a cup of coffee every morning, but we thought no problem, we'll do it. Turns out - that IS a problem. We were told we could not leave with a cup of coffee and there were no "to go cups." This was very frustrating and inconvenient.
Great location, with an easy walk from the train. Right in the heart of Zermatt. We appreciated the storage room and boot warmer/dryer, as we were skiing. However, the free breakfast was very basic, and the woman who manages the breakfast room was difficult to deal with (reminding everyone 5-10 minutes before the breakfast closed, even though we'd been there every day and knew the closing time.) She hovered a bit and was not friendly. The bigger concern for us was lack of coffee maker in our room. This made it necessary to go down three floors just to get a cup of coffee every morning, but we thought no problem, we'll do it. Turns out - that IS a problem. We were told we could not leave with a cup of coffee and there were no "to go cups." This was very frustrating and inconvenient.
10
Chi Lun
16 May 2024
·
Stayed 1 night
The breakfast was simple and had a variety of choices. The location is perfect within minutes walk from the train station.
The breakfast was simple and had a variety of choices. The location is perfect within minutes walk from the train station.
4
Chaoyuan
16 Sept 2025
·
Stayed 2 nights
The hotel is centrally located in the town, quiet and convenient. However, we don't like this hotel at all. There was no reception desk in the hotel, and we were instructed to go to another hotel for check-in. The beds in the room were terrible, which was only 1 foot above the ground. Other furniture was so old and in poor condition. The sofa looked like the one from garage sale. In addition, the breakfast was not good. So we won't use it again if we come visit Zermatt in the future.
The hotel is centrally located in the town, quiet and convenient. However, we don't like this hotel at all. There was no reception desk in the hotel, and we were instructed to go to another hotel for check-in. The beds in the room were terrible, which was only 1 foot above the ground. Other furniture was so old and in poor condition. The sofa looked like the one from garage sale. In addition, the breakfast was not good. So we won't use it again if we come visit Zermatt in the future.
8
Larry
5 Oct 2025
·
Stayed 2 nights
We had a clean room. Efficiently cleaned, with all our needs including a refrigerator. Breakfast was also good, with plenty of options and friendly staff.
We had a clean room. Efficiently cleaned, with all our needs including a refrigerator. Breakfast was also good, with plenty of options and friendly staff.
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AI-generated summary based on recent guest reviews
8
Nancy
2 weeks ago
·
Stayed 2 nights
Carpet needed cleaning or replaced! Great location. Nice breakfast. Room was fine other than carpet!
Carpet needed cleaning or replaced! Great location. Nice breakfast. Room was fine other than carpet!
6
Eirik
1 Aug 2026
·
Stayed 1 night
.
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10
Bikal
25 Jul 2026
·
Stayed 1 night
We had a great stay at Hotel Continental Zermatt. The hotel allowed an early check‑in at around 10:30, which was incredibly convenient after arriving in town. The location is excellent, just a short walk from the train station and close to the main streets, making it easy to explore Zermatt without needing transport. The room was spacious for a couple and came with a lovely balcony. We were lucky to have a clear view of the Matterhorn right from our room, which made the stay even more memorable. Breakfast was decent with enough variety to start the day well. The hotel also provides a luggage storage facility, which allowed us to check out and still explore Zermatt freely without carrying our bags. Overall, the staff were friendly, the room was clean, and considering the location and amenities, the stay offered great value for money. A solid choice for travellers looking for comfort, convenience, and beautiful views.
We had a great stay at Hotel Continental Zermatt. The hotel allowed an early check‑in at around 10:30, which was incredibly convenient after arriving in town. The location is excellent, just a short walk from the train station and close to the main streets, making it easy to explore Zermatt without needing transport. The room was spacious for a couple and came with a lovely balcony. We were lucky to have a clear view of the Matterhorn right from our room, which made the stay even more memorable. Breakfast was decent with enough variety to start the day well. The hotel also provides a luggage storage facility, which allowed us to check out and still explore Zermatt freely without carrying our bags. Overall, the staff were friendly, the room was clean, and considering the location and amenities, the stay offered great value for money. A solid choice for travellers looking for comfort, convenience, and beautiful views.
4
Denise Lynn
6 Jul 2026
·
Stayed 1 night
there was no fan or ac and the cement patio radiated heat into our room all night. very unfortunate. room was old and needs an update. bed was good! Bathroom nice.
there was no fan or ac and the cement patio radiated heat into our room all night. very unfortunate. room was old and needs an update. bed was good! Bathroom nice.
10
Thomas
2 Jul 2026
·
Stayed 2 nights
Good sice room, great location, good service and great value. Just a very short walk from the railway station and smack in the middle of everything
Good sice room, great location, good service and great value. Just a very short walk from the railway station and smack in the middle of everything
FAQs about Hotel Continental
What type of breakfast is offered and what are the serving hours?
A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.
Are pets allowed at the property?
Pets are allowed at the property with a fee of CHF 20 per pet, per night. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM to 8:00 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request.
What is the location of the property in relation to key landmarks?
The property is located steps from Zermatt-Matterhorn Ski Paradise and Zermatt Visitor Center, approximately 0.1 km from both. Other nearby attractions include Tour Monte Rosa and the Furi Ski Area, both within 0.3 km.
What are the policies for guests staying with children?
One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-15: NO DATA
- 2026-10-16: 252.49659235351564USD
- 2026-10-17: 176.43892577148438USD
- 2026-10-18: 176.25758045898436USD
- 2026-10-19: 200.52177217285157USD
- 2026-10-20: 182.08103180664062USD
- 2026-10-21: 172.30136760742187USD
- 2026-10-22: 184.33934765136718USD
- 2026-10-23: 171.63032125976562USD
- 2026-10-24: 227.71657969726562USD
- 2026-10-25: 155.9297154345703USD
- 2026-10-26: 221.8115057861328USD
- 2026-10-27: 212.49559444335938USD
- 2026-10-28: 168.09286839355468USD
- 2026-10-29: 173.75753955566407USD
- 2026-10-30: 193.97335172363282USD
- 2026-10-31: 169.18815286621094USD
- 2026-11-01: NO DATA
- 2026-11-02: NO DATA
- 2026-11-03: NO DATA
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- 2026-11-12: NO DATA
- 2026-11-13: NO DATA
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- 2026-11-15: NO DATA
- 2026-11-16: NO DATA
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- 2026-11-19: NO DATA
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- 2026-11-26: NO DATA
- 2026-11-27: NO DATA
- 2026-11-28: NO DATA
- 2026-11-29: NO DATA
- 2026-11-30: NO DATA
- 2026-12-01: NO DATA
- 2026-12-02: NO DATA
- 2026-12-03: NO DATA
- 2026-12-04: NO DATA
- 2026-12-05: NO DATA
- 2026-12-06: 272.5928299560547USD
- 2026-12-07: 272.5928299560547USD
- 2026-12-08: 237.92831284179687USD
- 2026-12-09: 237.70467079589844USD
- 2026-12-10: 256.64416229003905USD
- 2026-12-11: NO DATA
- 2026-12-12: NO DATA
- 2026-12-13: 243.70277004394532USD
- 2026-12-14: 249.35248365234375USD
- 2026-12-15: 281.05612639160154USD
The front desk is open daily from 7 AM - 9:00 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Fee for buffet breakfast: approximately CHF 20 for adults and CHF 20 for children
- Pet fee: CHF 20 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Non-smoking rooms
Tennis courts
Housekeeping
Safe-deposit box
Cycling
Hiking
Services
Housekeeping
Safe-deposit box
Luggage storage
Ski Storage
Internet
Free wi-fi
Activities
Tennis courts
Cycling
Hiking
General
Non-smoking rooms