Harvey Spa Hotel

I’m extremely disappointed with my recent stay at the Harvey Hotel and feel compelled to share my experience to warn other potential guests. The problems began immediately in the bathroom. The shower head was leaking constantly, and worse still, the shower itself leaked onto the floor, creating a large puddle every time we used it. This made the bathroom not only unpleasant but also potentially hazardous. The housekeeping service was practically non-existent. Throughout our entire stay, our room was only cleaned once, and even that was a bare minimum effort. The cleaner simply made the bed and left fresh towels. We had to call down to reception multiple times just to request basic necessities like additional toilet roll and towels, which should have been replenished as standard. The room itself was in poor condition. The carpet had visible wear and tear patches throughout, giving the entire space a tired, neglected appearance. For the price we paid, this level of maintenance is simply unacceptable. I would not recommend this hotel to anyone and will certainly not be returning.

Awes9me as usual

Clean ans tody, staff super friendly.

A relaxing stay with minor room for improvement Our time at your hotel was completely pleasant and relaxing. Special mention must be made of the extremely friendly and attentive staff, who were always on hand with a smile and made us feel welcome. Many thanks for that! We also really liked the location of the hotel. It's in a quiet location, so you can relax wonderfully, but still close enough to the city center to easily reach everything on foot. The food was varied and generally very tasty. There was a good selection, so there was something for every taste. We really enjoyed the culinary moments. One small point of criticism concerns the spa area. Although it is practically designed, it is rather small. For a hotel of this category, a somewhat more spacious spa area would be desirable, as would a better description on the hotel website. The rooms were also spacious and comfortable overall, but you can tell that the carpets have been around for a few years. Replacing them would certainly give the rooms a fresher impression. We also missed storage space for our utensils in the bathroom, which made it a little less comfortable. Overall, we really enjoyed our stay and would be happy to return. With a few small adjustments, however, the hotel could become even more attractive. Many thanks for the lovely time.

The hotel parking is to small