Hotel Rancho Grande
From
US$95
/ night
Select dates to see prices and availability
From
US$95
/ night
About this property
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a picnic area.
Amenities
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a picnic area.
Business amenities
The front desk is staffed during limited hours. Free self parking is available onsite.
Dining
At Hotel Rancho Grande, enjoy a satisfying meal at the restaurant. A complimentary full breakfast is served daily from 8:00 AM to 10:30 AM.
Rooms
Make yourself at home in one of the 22 individually decorated guestrooms. Your bed comes with down comforters and premium bedding. Rooms have private patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.
Location
Hotel Rancho Grande is centrally located in Panajachel, a 5-minute walk from Casa Cakchiquel Arts Center and 7 minutes by foot from Church of Saint Francis. This hotel is 0.4 mi (0.7 km) from Panajachel Municipal Market and 0.7 mi (1.1 km) from Lake Atitlán.
What's nearby
La Galeria(0.1 Miles)
Casa Cakchiquel Arts Center(0.2 Miles)
Church of Saint Francis(0.4 Miles)
Panajachel Municipal Market(0.4 Miles)
Azul Maya Archaeological Museum(0.5 Miles)
Lake Atitlán(0.5 Miles)
Piedra del Zope(0.7 Miles)
Atitlan Reserve Butterfly Garden(1.2 Miles)
San Jorge Lookout(2.6 Miles)
Pintando Santa Catarina Palopó(3 Miles)
Santa Catarina Palopo Church(3.9 Miles)
Tzantizotz Nature Reserve(10 Miles)
Los Elementos Day Spa(12.3 Miles)
Pascual Abaj(14.2 Miles)
Chichi Cemetery(14.2 Miles)
Quetzaltenango (AAZ-Los Altos)(49.4 Miles)
La Aurora Intl. Airport (GUA)(69 Miles)
Free wi-fi
Garden
Picnic area/Tables
Free breakfast
Parking (Self) (free)
Front Desk (limited hours)
Location
Rancho Grande, Jucanyá, Panajachel, Guatemala
La Galeria (0.1 Miles)
Casa Cakchiquel Arts Center (0.2 Miles)
Church of Saint Francis (0.4 Miles)
Panajachel Municipal Market (0.4 Miles)
Azul Maya Archaeological Museum (0.5 Miles)
Lake Atitlán (0.5 Miles)
Room options
3
Comfort Double Room, Patio
Room details
2 Double Beds
Sleeps 3
Separate Dining AreaWi-Fi (Free)Private BathroomLaptop WorkspacePatio
1
Standard Room, Patio
Room details
1 Large Double Bed
Sleeps 2
Separate Dining AreaWi-Fi (Free)Private BathroomLaptop WorkspacePatio
4
Comfort Suite, Patio, Garden View
Room details
1 Large Double Bed
and 2 Double Beds
Sleeps 4
431 ft²
Separate Dining AreaWi-Fi (Free)Private BathroomLaptop WorkspacePatioFireplace
1
Standard Room, Patio, Garden View
Room details
1 Large Double Bed
Sleeps 2
Separate Dining AreaWi-Fi (Free)Private BathroomLaptop WorkspacePatio
1
Deluxe Suite, Patio, Garden View
Room details
1 Extra-Large Double Bed
Sleeps 2
Separate Dining AreaWi-Fi (Free)Private BathroomLaptop WorkspacePatio
3
Comfort Double Room, 2 Double Beds, Patio, Garden View
Room details
2 Double Beds
Sleeps 3
431 ft²
Separate Dining AreaWi-Fi (Free)Private BathroomLaptop WorkspacePatioFireplace
3
Suite, 2 Double Beds, Garden View
Room details
2 Double Beds
Sleeps 3
431 ft²
Separate Dining AreaWi-Fi (Free)Private BathroomLaptop WorkspacePatioFireplace
3
Comfort Double Room, 2 Double Beds, Patio
Room details
2 Double Beds
Sleeps 3
Separate Dining AreaWi-Fi (Free)Private BathroomLaptop WorkspacePatio
Guest reviews of Hotel Rancho Grande
8
Good
Based on 114 verified reviews
Who stays here?
Business
9%
Couple
34%
Family
30%
Group
10%
Solo
15%
What guests think
AI-generated summary based on recent guest reviews
At Hotel Rancho Grande, reviewers highlight friendly staff, spacious cabins and well-kept gardens, plus a convenient location near Panajachel’s main street and lake, but they also report dated rooms and traffic noise that can affect sleep.
Read moreWas this helpful?
What guests think
At Hotel Rancho Grande, reviewers highlight friendly staff, spacious cabins and well-kept gardens, plus a convenient location near Panajachel’s main street and lake, but they also report dated rooms and traffic noise that can affect sleep.
Cleanliness and maintenance are inconsistent, with some spotless stays contrasted by mildew, dust, pests, and weak or unreliable hot water. Breakfast is widely praised for taste (especially pancakes), yet portions, variety, start times, and service speed draw mixed feedback. Wi‑Fi can be spotty, and the pool is small or occasionally unavailable. Overall, expect a garden setting close to town, with basic comforts and variable quality.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Gardens are attractive and well kept, and parking is available. The pool is small and has been reported out of service at times.
Related guest reviews
8
LISA
25 Feb 2025
·
Stayed 3 nights
The management was awesome and the rooms were clean and grounds well kept. I would stay again!
The management was awesome and the rooms were clean and grounds well kept. I would stay again!
10
Christopher
17 Aug 2024
·
Stayed 1 night
Linda propiedad, con bellos jardines, el personal es muy amable, Don Jose nos apoyo con todo. Esta céntrico. Volveremos
Linda propiedad, con bellos jardines, el personal es muy amable, Don Jose nos apoyo con todo. Esta céntrico. Volveremos
8
Fernando
20 Oct 2024
·
Stayed 1 night
Muy buen desayuno y la ubicación, Don José fue muy amable, nos permitió utilizar el parqueo del hotel más tiempo del que disponía la reserva. Por otro lado, la habitación estaba muy cercana a una calle muy transitada y se escuchaba todo lo que pasaba por ella, la habitación no coincidía con ninguna de las fotos vistas en la página, esta era mucho más básica y deteriorada.
Muy buen desayuno y la ubicación, Don José fue muy amable, nos permitió utilizar el parqueo del hotel más tiempo del que disponía la reserva. Por otro lado, la habitación estaba muy cercana a una calle muy transitada y se escuchaba todo lo que pasaba por ella, la habitación no coincidía con ninguna de las fotos vistas en la página, esta era mucho más básica y deteriorada.
10
Elizabeth
26 Aug 2024
·
Stayed 1 night
Los jardines, la habitaciòn espaciosa
Los jardines, la habitaciòn espaciosa
6
Annabella
4 Jun 2024
·
Stayed 1 night
The pool wasn’t working when we got there, and my room wasn’t ready by the time I got there which was after the Check in hour
The pool wasn’t working when we got there, and my room wasn’t ready by the time I got there which was after the Check in hour
8
Eric
29 May 2024
·
Stayed 3 nights
Good location, quiet, large rooms, good showers, ok pool and so so breakfast. For Guatemala, it is a great place to stay. Would recommend and return
Good location, quiet, large rooms, good showers, ok pool and so so breakfast. For Guatemala, it is a great place to stay. Would recommend and return
4
Tiffany
9 Apr 2025
·
Stayed 1 night
The property is very minimally staffed. The rooms were filthy and extremely outdated. Spiderwebs and spiders in the room as well as an ant problem. Also, dust all over the room and property. The pool is very small and there is absolutely no views of the volcano or surrounding area. Sleep is minimal due to the loud noises surround the area and beds are not comfortable. Showers are old and dirty. The breakfast was okay but only one option for eating. Would not return.
The property is very minimally staffed. The rooms were filthy and extremely outdated. Spiderwebs and spiders in the room as well as an ant problem. Also, dust all over the room and property. The pool is very small and there is absolutely no views of the volcano or surrounding area. Sleep is minimal due to the loud noises surround the area and beds are not comfortable. Showers are old and dirty. The breakfast was okay but only one option for eating. Would not return.
10
Andrew
11 Mar 2024
·
Stayed 1 night
Loved it . Cozy cabin in some lovely gardens . You can hear the tragic but nothing to be done about that . Lovely to lie on a comfy sofa outside listening to the birds . No complaints from me on this stay, bed was comfy too .
Loved it . Cozy cabin in some lovely gardens . You can hear the tragic but nothing to be done about that . Lovely to lie on a comfy sofa outside listening to the birds . No complaints from me on this stay, bed was comfy too .
8
JUDITH RODRIGUEZ
24 Sept 2024
·
Stayed 1 night
Sus jardines
Sus jardines
8
Tim
27 Feb 2024
·
Stayed 1 night
Only stayed one night. Clean large room. Pool area was nice. Good breakfast. Would stay here again.
Only stayed one night. Clean large room. Pool area was nice. Good breakfast. Would stay here again.
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness and upkeep vary: some guests found rooms spotless, while others reported mildew, dust, pests, and worn linens. Hot water is frequently weak or unreliable, and housekeeping can be inconsistent.
Related guest reviews
8
LISA
25 Feb 2025
·
Stayed 3 nights
The management was awesome and the rooms were clean and grounds well kept. I would stay again!
The management was awesome and the rooms were clean and grounds well kept. I would stay again!
10
Alan Gene
3 Sept 2024
·
Stayed 1 night
Great deal, Very clean, and quiet ( for Panajachel )
Great deal, Very clean, and quiet ( for Panajachel )
8
federico
18 Jan 2025
·
Stayed 3 nights
Bien ubicado sobre calle Rancho Grande, bonito jardín. Los cuartos merecen una renovación, aunque aún se trata de un sitio agradable. Buena cama y blancos, muy buen desayuno, el agua caliente en el cuarto 3 muy débil, apenas tibia.
Bien ubicado sobre calle Rancho Grande, bonito jardín. Los cuartos merecen una renovación, aunque aún se trata de un sitio agradable. Buena cama y blancos, muy buen desayuno, el agua caliente en el cuarto 3 muy débil, apenas tibia.
4
Michelle
30 Mar 2025
·
Stayed 2 nights
Mad! We are so upset. Two nights cost us almost $550 cad. The 1st room was so moldy it knocked you over when you walked in. They gave us another room that was better but the road noise was crazy! The bathroom shower was RV size and the best part… no hot water. There are better choices out there, don’t be fooled by the photos. The worst. The decor was early 1970s which is okay. The inn is on the main road and it’s heavy traffic all the time.
Mad! We are so upset. Two nights cost us almost $550 cad. The 1st room was so moldy it knocked you over when you walked in. They gave us another room that was better but the road noise was crazy! The bathroom shower was RV size and the best part… no hot water. There are better choices out there, don’t be fooled by the photos. The worst. The decor was early 1970s which is okay. The inn is on the main road and it’s heavy traffic all the time.
4
Ashley
1 Dec 2024
·
Stayed 2 nights
Giving this place a 1.5 star. Looks nice from the outside but is very dirty / mildew covered inside the rooms. Staff was not great. Unfriendly and very slow. One of the reasons we booked this place was for the complimentary breakfast included every morning. We went by our first morning after being told the night before they open at 8am (we arrived around 8:10am), they were not open and told us it would be 20 more minutes. After they opened they said it would be another 30 minutes. So they wouldn’t start serving until 9am. We got breakfast elsewhere. The next day we came back, we weren’t greeted until 20 minutes of sitting down. We finally got our coffee and juice. No matter the amounts of muchas gracias .. etc we would say, they would not respond. 40 min after sitting down, we got pancakes (they don’t ask what you want, they’ll just bring it). Then 50 min after sitting down, we were brought out bread and eggs. Keep in mind we were 1 of 3 tables there. The whole experience from the unfriendly check in til the last day was not good, let alone having to sleep in a moldy room. We would not recommend this place to anyone.
Giving this place a 1.5 star. Looks nice from the outside but is very dirty / mildew covered inside the rooms. Staff was not great. Unfriendly and very slow. One of the reasons we booked this place was for the complimentary breakfast included every morning. We went by our first morning after being told the night before they open at 8am (we arrived around 8:10am), they were not open and told us it would be 20 more minutes. After they opened they said it would be another 30 minutes. So they wouldn’t start serving until 9am. We got breakfast elsewhere. The next day we came back, we weren’t greeted until 20 minutes of sitting down. We finally got our coffee and juice. No matter the amounts of muchas gracias .. etc we would say, they would not respond. 40 min after sitting down, we got pancakes (they don’t ask what you want, they’ll just bring it). Then 50 min after sitting down, we were brought out bread and eggs. Keep in mind we were 1 of 3 tables there. The whole experience from the unfriendly check in til the last day was not good, let alone having to sleep in a moldy room. We would not recommend this place to anyone.
4
Tiffany
9 Apr 2025
·
Stayed 1 night
The property is very minimally staffed. The rooms were filthy and extremely outdated. Spiderwebs and spiders in the room as well as an ant problem. Also, dust all over the room and property. The pool is very small and there is absolutely no views of the volcano or surrounding area. Sleep is minimal due to the loud noises surround the area and beds are not comfortable. Showers are old and dirty. The breakfast was okay but only one option for eating. Would not return.
The property is very minimally staffed. The rooms were filthy and extremely outdated. Spiderwebs and spiders in the room as well as an ant problem. Also, dust all over the room and property. The pool is very small and there is absolutely no views of the volcano or surrounding area. Sleep is minimal due to the loud noises surround the area and beds are not comfortable. Showers are old and dirty. The breakfast was okay but only one option for eating. Would not return.
6
Juan
10 Sept 2024
·
Stayed 1 night
No hay agua caliente
No hay agua caliente
6
Maureen
26 Dec 2024
·
Stayed 2 nights
No hot water was hard! Otherwise nice hotel. Our first night however, they gave us a less than desirable room ( I think they gave our reserved room away to someone else so then they put us in a low quality room). They did give us better rooms on the second and third night.
No hot water was hard! Otherwise nice hotel. Our first night however, they gave us a less than desirable room ( I think they gave our reserved room away to someone else so then they put us in a low quality room). They did give us better rooms on the second and third night.
8
Elena
27 Nov 2024
·
Stayed 1 night
The room was very clean, the bed was great, except breakfast, very reduced portion. Also staff at front desk never picked up the phone when we called during our stay.
The room was very clean, the bed was great, except breakfast, very reduced portion. Also staff at front desk never picked up the phone when we called during our stay.
10
Robyn
17 Feb 2025
·
Stayed 1 night
We loved this property! The staff was super helpful as we struggled with our Spanish, the room and grounds were spotless! The only negative is that it’s not a quiet property- if you’re a light sleeper you will hear the dogs barking nearby and the street traffic. But this was beyond the property’s control so we’re giving it 5 stars!
We loved this property! The staff was super helpful as we struggled with our Spanish, the room and grounds were spotless! The only negative is that it’s not a quiet property- if you’re a light sleeper you will hear the dogs barking nearby and the street traffic. But this was beyond the property’s control so we’re giving it 5 stars!
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms are generally large, but decor is dated and several need renovation; street noise can be significant for light sleepers. Wi‑Fi can be unstable or unavailable in some rooms.
Related guest reviews
2
Carol
11 Aug 2024
·
Stayed 1 night
Noisy at night. Ants. Spotty hot water. No wifi in room. Front desk awful. Would not recommend.
Noisy at night. Ants. Spotty hot water. No wifi in room. Front desk awful. Would not recommend.
10
Elizabeth
26 Aug 2024
·
Stayed 1 night
Los jardines, la habitaciòn espaciosa
Los jardines, la habitaciòn espaciosa
4
Michelle
30 Mar 2025
·
Stayed 2 nights
Mad! We are so upset. Two nights cost us almost $550 cad. The 1st room was so moldy it knocked you over when you walked in. They gave us another room that was better but the road noise was crazy! The bathroom shower was RV size and the best part… no hot water. There are better choices out there, don’t be fooled by the photos. The worst. The decor was early 1970s which is okay. The inn is on the main road and it’s heavy traffic all the time.
Mad! We are so upset. Two nights cost us almost $550 cad. The 1st room was so moldy it knocked you over when you walked in. They gave us another room that was better but the road noise was crazy! The bathroom shower was RV size and the best part… no hot water. There are better choices out there, don’t be fooled by the photos. The worst. The decor was early 1970s which is okay. The inn is on the main road and it’s heavy traffic all the time.
8
ADRIAN
18 Aug 2024
·
Stayed 2 nights
Internet un poco inestable
Internet un poco inestable
8
Eric
29 May 2024
·
Stayed 3 nights
Good location, quiet, large rooms, good showers, ok pool and so so breakfast. For Guatemala, it is a great place to stay. Would recommend and return
Good location, quiet, large rooms, good showers, ok pool and so so breakfast. For Guatemala, it is a great place to stay. Would recommend and return
8
federico
8 Mar 2024
·
Stayed 2 nights
Si bien el hotel no es nuevo y el baño es particular necesita una renovación, el precio pagado está ligeramente por debajo de la calidad de la habitación. Cama, almohadas y sábanas bien, el desayuno muy desigual entre un día y el siguiente. Todo esto dicho volvería con mucho gusto considerando que se trata de un precio muy competitivo.
Si bien el hotel no es nuevo y el baño es particular necesita una renovación, el precio pagado está ligeramente por debajo de la calidad de la habitación. Cama, almohadas y sábanas bien, el desayuno muy desigual entre un día y el siguiente. Todo esto dicho volvería con mucho gusto considerando que se trata de un precio muy competitivo.
8
Steven
25 Feb 2024
·
Stayed 2 nights
Nice large room, but very dated and noisy. Good value and nice breakfast. Staff were very welcoming and friendly.
Nice large room, but very dated and noisy. Good value and nice breakfast. Staff were very welcoming and friendly.
4
Louise
16 Feb 2024
·
Stayed 2 nights
Wouldn’t recommend this hotel. Overpriced, little hot water, WiFi didn’t work, wrong remote for tv, checkin was unprofessional and I wouldn’t eat the included breakfast once I saw the dingy breakfast room. The only pluses were large room, clean and good towels. But at $70 per night, you can do much better. Also on a very noisy street!
Wouldn’t recommend this hotel. Overpriced, little hot water, WiFi didn’t work, wrong remote for tv, checkin was unprofessional and I wouldn’t eat the included breakfast once I saw the dingy breakfast room. The only pluses were large room, clean and good towels. But at $70 per night, you can do much better. Also on a very noisy street!
8
Tim
27 Feb 2024
·
Stayed 1 night
Only stayed one night. Clean large room. Pool area was nice. Good breakfast. Would stay here again.
Only stayed one night. Clean large room. Pool area was nice. Good breakfast. Would stay here again.
10
Robyn
17 Feb 2025
·
Stayed 1 night
We loved this property! The staff was super helpful as we struggled with our Spanish, the room and grounds were spotless! The only negative is that it’s not a quiet property- if you’re a light sleeper you will hear the dogs barking nearby and the street traffic. But this was beyond the property’s control so we’re giving it 5 stars!
We loved this property! The staff was super helpful as we struggled with our Spanish, the room and grounds were spotless! The only negative is that it’s not a quiet property- if you’re a light sleeper you will hear the dogs barking nearby and the street traffic. But this was beyond the property’s control so we’re giving it 5 stars!
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Many guests praise the friendly, helpful team (often mentioning Don José), but others encountered rude or unprofessional front‑desk service, slow responses, and reservation or check‑in issues.
Related guest reviews
8
LISA
25 Feb 2025
·
Stayed 3 nights
The management was awesome and the rooms were clean and grounds well kept. I would stay again!
The management was awesome and the rooms were clean and grounds well kept. I would stay again!
6
Mayra
22 Nov 2024
·
Stayed 3 nights
The man at the front desk was rude during all our stay. We couldn’t ask any questions because his answer was very rude. Also only until the last night we could have some wood for the fireplace and he wanted to charged us with Q75 and the price was Q25. The other guy, the young one, was a little bit more respectful.
The man at the front desk was rude during all our stay. We couldn’t ask any questions because his answer was very rude. Also only until the last night we could have some wood for the fireplace and he wanted to charged us with Q75 and the price was Q25. The other guy, the young one, was a little bit more respectful.
4
Ashley
1 Dec 2024
·
Stayed 2 nights
Giving this place a 1.5 star. Looks nice from the outside but is very dirty / mildew covered inside the rooms. Staff was not great. Unfriendly and very slow. One of the reasons we booked this place was for the complimentary breakfast included every morning. We went by our first morning after being told the night before they open at 8am (we arrived around 8:10am), they were not open and told us it would be 20 more minutes. After they opened they said it would be another 30 minutes. So they wouldn’t start serving until 9am. We got breakfast elsewhere. The next day we came back, we weren’t greeted until 20 minutes of sitting down. We finally got our coffee and juice. No matter the amounts of muchas gracias .. etc we would say, they would not respond. 40 min after sitting down, we got pancakes (they don’t ask what you want, they’ll just bring it). Then 50 min after sitting down, we were brought out bread and eggs. Keep in mind we were 1 of 3 tables there. The whole experience from the unfriendly check in til the last day was not good, let alone having to sleep in a moldy room. We would not recommend this place to anyone.
Giving this place a 1.5 star. Looks nice from the outside but is very dirty / mildew covered inside the rooms. Staff was not great. Unfriendly and very slow. One of the reasons we booked this place was for the complimentary breakfast included every morning. We went by our first morning after being told the night before they open at 8am (we arrived around 8:10am), they were not open and told us it would be 20 more minutes. After they opened they said it would be another 30 minutes. So they wouldn’t start serving until 9am. We got breakfast elsewhere. The next day we came back, we weren’t greeted until 20 minutes of sitting down. We finally got our coffee and juice. No matter the amounts of muchas gracias .. etc we would say, they would not respond. 40 min after sitting down, we got pancakes (they don’t ask what you want, they’ll just bring it). Then 50 min after sitting down, we were brought out bread and eggs. Keep in mind we were 1 of 3 tables there. The whole experience from the unfriendly check in til the last day was not good, let alone having to sleep in a moldy room. We would not recommend this place to anyone.
10
Juan Carlos
2 Jun 2024
·
Stayed 1 night
Excelente ubicación, personal muy amable. Fue una gran experiencia. Siempre regreso a este hotel.
Excelente ubicación, personal muy amable. Fue una gran experiencia. Siempre regreso a este hotel.
4
Oscar
1 Dec 2024
·
Stayed 2 nights
The front desk man that attended us informed us that he only had two bedrooms with one queen bed each. I informed him we booked two bedrooms with two beds each. He insisted that that’s all he had. After a few moments of silence. He said he did have the two bedrooms with two beds available. Once he gave us the keys and we went to the rooms we noticed that the rooms did not have a chimney. We asked regarding this and he informed us that he had already booked those to other people. He said that your not guaranteed the room that you book online. The room was ok. The hot water in the shower would come every 5mins and it would only last about half a min. The street that the hotel comes out of is very busy with cars and motorcycles. This street is scary to walk through at night because the cars and motorcycles pass by fast. The street before this is the Main Street for walking, which is some blocks away.
The front desk man that attended us informed us that he only had two bedrooms with one queen bed each. I informed him we booked two bedrooms with two beds each. He insisted that that’s all he had. After a few moments of silence. He said he did have the two bedrooms with two beds available. Once he gave us the keys and we went to the rooms we noticed that the rooms did not have a chimney. We asked regarding this and he informed us that he had already booked those to other people. He said that your not guaranteed the room that you book online. The room was ok. The hot water in the shower would come every 5mins and it would only last about half a min. The street that the hotel comes out of is very busy with cars and motorcycles. This street is scary to walk through at night because the cars and motorcycles pass by fast. The street before this is the Main Street for walking, which is some blocks away.
8
Elena
27 Nov 2024
·
Stayed 1 night
The room was very clean, the bed was great, except breakfast, very reduced portion. Also staff at front desk never picked up the phone when we called during our stay.
The room was very clean, the bed was great, except breakfast, very reduced portion. Also staff at front desk never picked up the phone when we called during our stay.
4
Louise
16 Feb 2024
·
Stayed 2 nights
Wouldn’t recommend this hotel. Overpriced, little hot water, WiFi didn’t work, wrong remote for tv, checkin was unprofessional and I wouldn’t eat the included breakfast once I saw the dingy breakfast room. The only pluses were large room, clean and good towels. But at $70 per night, you can do much better. Also on a very noisy street!
Wouldn’t recommend this hotel. Overpriced, little hot water, WiFi didn’t work, wrong remote for tv, checkin was unprofessional and I wouldn’t eat the included breakfast once I saw the dingy breakfast room. The only pluses were large room, clean and good towels. But at $70 per night, you can do much better. Also on a very noisy street!
10
Jerry
8 May 2024
·
Stayed 1 night
El servicio es excepcional, el lugar es tranquilo y agradable. Los pancake al desayuno son los mejores que he probado. Te ayudan a coordinar el paseo por el Atitlán que es requisito no perdérselo!
El servicio es excepcional, el lugar es tranquilo y agradable. Los pancake al desayuno son los mejores que he probado. Te ayudan a coordinar el paseo por el Atitlán que es requisito no perdérselo!
10
Robyn
17 Feb 2025
·
Stayed 1 night
We loved this property! The staff was super helpful as we struggled with our Spanish, the room and grounds were spotless! The only negative is that it’s not a quiet property- if you’re a light sleeper you will hear the dogs barking nearby and the street traffic. But this was beyond the property’s control so we’re giving it 5 stars!
We loved this property! The staff was super helpful as we struggled with our Spanish, the room and grounds were spotless! The only negative is that it’s not a quiet property- if you’re a light sleeper you will hear the dogs barking nearby and the street traffic. But this was beyond the property’s control so we’re giving it 5 stars!
10
Loren
20 Nov 2023
·
Stayed 1 night
Un servicio excepcional, José en la recepción brindó una atención increíble. El lugar no solo es pet friendly sino trataron súper bien a mi perrita, que usualmente es muy nerviosa. Súper limpio, amplio, un jardín bello, buena ubicación y el desayuno! unos pancakes inolvidables
Un servicio excepcional, José en la recepción brindó una atención increíble. El lugar no solo es pet friendly sino trataron súper bien a mi perrita, que usualmente es muy nerviosa. Súper limpio, amplio, un jardín bello, buena ubicación y el desayuno! unos pancakes inolvidables
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Central and within easy reach of Santander and the lake, with many sights walkable. The hotel sits on a busy road, and traffic noise and fast‑moving vehicles can be disruptive, especially at night.
Related guest reviews
10
ALFRED
19 Jan 2024
·
Stayed 2 nights
Me gusta la cercanía a todo y el desayuno es lo máximo!
Me gusta la cercanía a todo y el desayuno es lo máximo!
8
Fernando
20 Oct 2024
·
Stayed 1 night
Muy buen desayuno y la ubicación, Don José fue muy amable, nos permitió utilizar el parqueo del hotel más tiempo del que disponía la reserva. Por otro lado, la habitación estaba muy cercana a una calle muy transitada y se escuchaba todo lo que pasaba por ella, la habitación no coincidía con ninguna de las fotos vistas en la página, esta era mucho más básica y deteriorada.
Muy buen desayuno y la ubicación, Don José fue muy amable, nos permitió utilizar el parqueo del hotel más tiempo del que disponía la reserva. Por otro lado, la habitación estaba muy cercana a una calle muy transitada y se escuchaba todo lo que pasaba por ella, la habitación no coincidía con ninguna de las fotos vistas en la página, esta era mucho más básica y deteriorada.
4
Michelle
30 Mar 2025
·
Stayed 2 nights
Mad! We are so upset. Two nights cost us almost $550 cad. The 1st room was so moldy it knocked you over when you walked in. They gave us another room that was better but the road noise was crazy! The bathroom shower was RV size and the best part… no hot water. There are better choices out there, don’t be fooled by the photos. The worst. The decor was early 1970s which is okay. The inn is on the main road and it’s heavy traffic all the time.
Mad! We are so upset. Two nights cost us almost $550 cad. The 1st room was so moldy it knocked you over when you walked in. They gave us another room that was better but the road noise was crazy! The bathroom shower was RV size and the best part… no hot water. There are better choices out there, don’t be fooled by the photos. The worst. The decor was early 1970s which is okay. The inn is on the main road and it’s heavy traffic all the time.
8
Eric
29 May 2024
·
Stayed 3 nights
Good location, quiet, large rooms, good showers, ok pool and so so breakfast. For Guatemala, it is a great place to stay. Would recommend and return
Good location, quiet, large rooms, good showers, ok pool and so so breakfast. For Guatemala, it is a great place to stay. Would recommend and return
10
Juan Carlos
2 Jun 2024
·
Stayed 1 night
Excelente ubicación, personal muy amable. Fue una gran experiencia. Siempre regreso a este hotel.
Excelente ubicación, personal muy amable. Fue una gran experiencia. Siempre regreso a este hotel.
10
Vivian
13 Aug 2024
·
Stayed 2 nights
The property is in great condition, the room/cabin was spacious and the staff was helpful and friendly. There’s no AC, but you can always request a fan. The water is not hot or warm but you can always talk to at reception about it. The place is in a great location. One block over is the Main Street Santander and the harbor is only a few minutes away. The breakfast is delicious but if you are staying more than one day, you’ll get the same breakfast. There’s plenty of parking and transportation too. Lots of tuk tuks. Overall, great place to stay. Close to everything. I would definitely return and recommend.
The property is in great condition, the room/cabin was spacious and the staff was helpful and friendly. There’s no AC, but you can always request a fan. The water is not hot or warm but you can always talk to at reception about it. The place is in a great location. One block over is the Main Street Santander and the harbor is only a few minutes away. The breakfast is delicious but if you are staying more than one day, you’ll get the same breakfast. There’s plenty of parking and transportation too. Lots of tuk tuks. Overall, great place to stay. Close to everything. I would definitely return and recommend.
4
Oscar
1 Dec 2024
·
Stayed 2 nights
The front desk man that attended us informed us that he only had two bedrooms with one queen bed each. I informed him we booked two bedrooms with two beds each. He insisted that that’s all he had. After a few moments of silence. He said he did have the two bedrooms with two beds available. Once he gave us the keys and we went to the rooms we noticed that the rooms did not have a chimney. We asked regarding this and he informed us that he had already booked those to other people. He said that your not guaranteed the room that you book online. The room was ok. The hot water in the shower would come every 5mins and it would only last about half a min. The street that the hotel comes out of is very busy with cars and motorcycles. This street is scary to walk through at night because the cars and motorcycles pass by fast. The street before this is the Main Street for walking, which is some blocks away.
The front desk man that attended us informed us that he only had two bedrooms with one queen bed each. I informed him we booked two bedrooms with two beds each. He insisted that that’s all he had. After a few moments of silence. He said he did have the two bedrooms with two beds available. Once he gave us the keys and we went to the rooms we noticed that the rooms did not have a chimney. We asked regarding this and he informed us that he had already booked those to other people. He said that your not guaranteed the room that you book online. The room was ok. The hot water in the shower would come every 5mins and it would only last about half a min. The street that the hotel comes out of is very busy with cars and motorcycles. This street is scary to walk through at night because the cars and motorcycles pass by fast. The street before this is the Main Street for walking, which is some blocks away.
4
Louise
16 Feb 2024
·
Stayed 2 nights
Wouldn’t recommend this hotel. Overpriced, little hot water, WiFi didn’t work, wrong remote for tv, checkin was unprofessional and I wouldn’t eat the included breakfast once I saw the dingy breakfast room. The only pluses were large room, clean and good towels. But at $70 per night, you can do much better. Also on a very noisy street!
Wouldn’t recommend this hotel. Overpriced, little hot water, WiFi didn’t work, wrong remote for tv, checkin was unprofessional and I wouldn’t eat the included breakfast once I saw the dingy breakfast room. The only pluses were large room, clean and good towels. But at $70 per night, you can do much better. Also on a very noisy street!
10
Robyn
17 Feb 2025
·
Stayed 1 night
We loved this property! The staff was super helpful as we struggled with our Spanish, the room and grounds were spotless! The only negative is that it’s not a quiet property- if you’re a light sleeper you will hear the dogs barking nearby and the street traffic. But this was beyond the property’s control so we’re giving it 5 stars!
We loved this property! The staff was super helpful as we struggled with our Spanish, the room and grounds were spotless! The only negative is that it’s not a quiet property- if you’re a light sleeper you will hear the dogs barking nearby and the street traffic. But this was beyond the property’s control so we’re giving it 5 stars!
8
Sureidy
13 Oct 2024
·
Stayed 1 night
Está en el centro, muy accesible a todo
Está en el centro, muy accesible a todo
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Breakfast earns strong praise for taste (especially pancakes), but portions, variety, start times, and service speed are inconsistent.
Related guest reviews
4
maud
27 Feb 2024
·
Stayed 2 nights
Cet hotel n'est pas à la hauteur des 4 étoiles, vieux ainsi que les installations. Il a fallu réclamer pour avoir de l'eau chaude (tiède) après une douche froide. La rue est passante. Le petit déjeuner était bon et copieux et le personnel aimable (heureusement).
Cet hotel n'est pas à la hauteur des 4 étoiles, vieux ainsi que les installations. Il a fallu réclamer pour avoir de l'eau chaude (tiède) après une douche froide. La rue est passante. Le petit déjeuner était bon et copieux et le personnel aimable (heureusement).
10
ALFRED
19 Jan 2024
·
Stayed 2 nights
Me gusta la cercanía a todo y el desayuno es lo máximo!
Me gusta la cercanía a todo y el desayuno es lo máximo!
6
Eder
29 Oct 2024
·
Stayed 1 night
Muchas anomalías en mi cuarto, ducha no funciona, wc tampoco, horario de desayuno muy tardío. El personal tiene buena actitud pero la propiedad requiere mejoría sanitaria.
Muchas anomalías en mi cuarto, ducha no funciona, wc tampoco, horario de desayuno muy tardío. El personal tiene buena actitud pero la propiedad requiere mejoría sanitaria.
8
Margarita
8 Apr 2024
·
Stayed 1 night
The breakfast is always amazing at this place. Feels very homey.
The breakfast is always amazing at this place. Feels very homey.
4
Ashley
1 Dec 2024
·
Stayed 2 nights
Giving this place a 1.5 star. Looks nice from the outside but is very dirty / mildew covered inside the rooms. Staff was not great. Unfriendly and very slow. One of the reasons we booked this place was for the complimentary breakfast included every morning. We went by our first morning after being told the night before they open at 8am (we arrived around 8:10am), they were not open and told us it would be 20 more minutes. After they opened they said it would be another 30 minutes. So they wouldn’t start serving until 9am. We got breakfast elsewhere. The next day we came back, we weren’t greeted until 20 minutes of sitting down. We finally got our coffee and juice. No matter the amounts of muchas gracias .. etc we would say, they would not respond. 40 min after sitting down, we got pancakes (they don’t ask what you want, they’ll just bring it). Then 50 min after sitting down, we were brought out bread and eggs. Keep in mind we were 1 of 3 tables there. The whole experience from the unfriendly check in til the last day was not good, let alone having to sleep in a moldy room. We would not recommend this place to anyone.
Giving this place a 1.5 star. Looks nice from the outside but is very dirty / mildew covered inside the rooms. Staff was not great. Unfriendly and very slow. One of the reasons we booked this place was for the complimentary breakfast included every morning. We went by our first morning after being told the night before they open at 8am (we arrived around 8:10am), they were not open and told us it would be 20 more minutes. After they opened they said it would be another 30 minutes. So they wouldn’t start serving until 9am. We got breakfast elsewhere. The next day we came back, we weren’t greeted until 20 minutes of sitting down. We finally got our coffee and juice. No matter the amounts of muchas gracias .. etc we would say, they would not respond. 40 min after sitting down, we got pancakes (they don’t ask what you want, they’ll just bring it). Then 50 min after sitting down, we were brought out bread and eggs. Keep in mind we were 1 of 3 tables there. The whole experience from the unfriendly check in til the last day was not good, let alone having to sleep in a moldy room. We would not recommend this place to anyone.
8
federico
8 Mar 2024
·
Stayed 2 nights
Si bien el hotel no es nuevo y el baño es particular necesita una renovación, el precio pagado está ligeramente por debajo de la calidad de la habitación. Cama, almohadas y sábanas bien, el desayuno muy desigual entre un día y el siguiente. Todo esto dicho volvería con mucho gusto considerando que se trata de un precio muy competitivo.
Si bien el hotel no es nuevo y el baño es particular necesita una renovación, el precio pagado está ligeramente por debajo de la calidad de la habitación. Cama, almohadas y sábanas bien, el desayuno muy desigual entre un día y el siguiente. Todo esto dicho volvería con mucho gusto considerando que se trata de un precio muy competitivo.
10
Vivian
13 Aug 2024
·
Stayed 2 nights
The property is in great condition, the room/cabin was spacious and the staff was helpful and friendly. There’s no AC, but you can always request a fan. The water is not hot or warm but you can always talk to at reception about it. The place is in a great location. One block over is the Main Street Santander and the harbor is only a few minutes away. The breakfast is delicious but if you are staying more than one day, you’ll get the same breakfast. There’s plenty of parking and transportation too. Lots of tuk tuks. Overall, great place to stay. Close to everything. I would definitely return and recommend.
The property is in great condition, the room/cabin was spacious and the staff was helpful and friendly. There’s no AC, but you can always request a fan. The water is not hot or warm but you can always talk to at reception about it. The place is in a great location. One block over is the Main Street Santander and the harbor is only a few minutes away. The breakfast is delicious but if you are staying more than one day, you’ll get the same breakfast. There’s plenty of parking and transportation too. Lots of tuk tuks. Overall, great place to stay. Close to everything. I would definitely return and recommend.
8
Elena
27 Nov 2024
·
Stayed 1 night
The room was very clean, the bed was great, except breakfast, very reduced portion. Also staff at front desk never picked up the phone when we called during our stay.
The room was very clean, the bed was great, except breakfast, very reduced portion. Also staff at front desk never picked up the phone when we called during our stay.
8
Tim
27 Feb 2024
·
Stayed 1 night
Only stayed one night. Clean large room. Pool area was nice. Good breakfast. Would stay here again.
Only stayed one night. Clean large room. Pool area was nice. Good breakfast. Would stay here again.
10
Jerry
8 May 2024
·
Stayed 1 night
El servicio es excepcional, el lugar es tranquilo y agradable. Los pancake al desayuno son los mejores que he probado. Te ayudan a coordinar el paseo por el Atitlán que es requisito no perdérselo!
El servicio es excepcional, el lugar es tranquilo y agradable. Los pancake al desayuno son los mejores que he probado. Te ayudan a coordinar el paseo por el Atitlán que es requisito no perdérselo!
Was this helpful?
AI-generated summary based on recent guest reviews
10
Eric
1 Dec 2025
·
Stayed 3 nights
I adored my little cottage at Rancho Grande! It was a perfect sanctuary from the world after a day of touring, and the staff are extremely kind, courteous and professional. If you're staying in Pana I'd highly recommend staying here.
I adored my little cottage at Rancho Grande! It was a perfect sanctuary from the world after a day of touring, and the staff are extremely kind, courteous and professional. If you're staying in Pana I'd highly recommend staying here.
6
Jesus
10 Aug 2025
·
Stayed 1 night
Pricey for the facilities
Pricey for the facilities
4
Tiffany
9 Apr 2025
·
Stayed 1 night
The property is very minimally staffed. The rooms were filthy and extremely outdated. Spiderwebs and spiders in the room as well as an ant problem. Also, dust all over the room and property. The pool is very small and there is absolutely no views of the volcano or surrounding area. Sleep is minimal due to the loud noises surround the area and beds are not comfortable. Showers are old and dirty. The breakfast was okay but only one option for eating. Would not return.
The property is very minimally staffed. The rooms were filthy and extremely outdated. Spiderwebs and spiders in the room as well as an ant problem. Also, dust all over the room and property. The pool is very small and there is absolutely no views of the volcano or surrounding area. Sleep is minimal due to the loud noises surround the area and beds are not comfortable. Showers are old and dirty. The breakfast was okay but only one option for eating. Would not return.
4
Michelle
30 Mar 2025
·
Stayed 2 nights
Mad! We are so upset. Two nights cost us almost $550 cad. The 1st room was so moldy it knocked you over when you walked in. They gave us another room that was better but the road noise was crazy! The bathroom shower was RV size and the best part… no hot water. There are better choices out there, don’t be fooled by the photos. The worst. The decor was early 1970s which is okay. The inn is on the main road and it’s heavy traffic all the time.
Mad! We are so upset. Two nights cost us almost $550 cad. The 1st room was so moldy it knocked you over when you walked in. They gave us another room that was better but the road noise was crazy! The bathroom shower was RV size and the best part… no hot water. There are better choices out there, don’t be fooled by the photos. The worst. The decor was early 1970s which is okay. The inn is on the main road and it’s heavy traffic all the time.
10
Marina
18 Mar 2025
·
Stayed 1 night
Very beautiful and awesome to stay for few days! Will come back soon again
Very beautiful and awesome to stay for few days! Will come back soon again
FAQs about Hotel Rancho Grande
Is parking available at the property?
Free parking is available on-site for guests.
What type of breakfast is offered and what are the serving hours?
A complimentary full breakfast is served daily from 8:00 AM to 10:30 AM.
Are pets allowed at the property?
Pets are allowed, with a maximum of 22 pets per room. Only dogs and cats are permitted, and there are no fees for bringing pets. However, pets cannot be left unattended.
What are the standard check-in and check-out times?
Check-in time starts at 3:00 PM and check-out time ends at 12:00 PM. Early or late check-in/check-out may be available upon request.
What accessibility features are available for guests with disabilities?
The property offers facilities for disabled guests, including accessible public areas and rooms. There are also step-free entrances.
Where is the property located in relation to key landmarks?
The hotel is located in the city center of Panajachel, close to notable landmarks such as Santiago Atitlán and Lake Atitlán. Public transport options are available nearby.
Does the property have a swimming pool?
Yes, there is an outdoor swimming pool available for guests.
What are the policies for guests staying with children?
Children are allowed at the property, but it is recommended to contact the property in advance to confirm suitable accommodations. Children may not be eligible for complimentary breakfast.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-23: 96.32266317094422USD
- 2026-09-24: 96.32266317094422USD
- 2026-09-25: 96.32266317094422USD
- 2026-09-26: 130.3247698573456USD
- 2026-09-27: 98.86104273295594USD
- 2026-09-28: 95.95697604254151USD
- 2026-09-29: 95.95697604254151USD
- 2026-09-30: 95.95697604254151USD
- 2026-10-01: 96.56446403071595USD
- 2026-10-02: 98.86104273295594USD
- 2026-10-03: 98.52660275421144USD
- 2026-10-04: 96.102787394516USD
- 2026-10-05: 98.86104273295594USD
- 2026-10-06: 98.86104273295594USD
- 2026-10-07: 96.13940731796265USD
- 2026-10-08: 99.35927853425599USD
- 2026-10-09: 100.14839925958253USD
- 2026-10-10: 99.35927853425599USD
- 2026-10-11: 99.35927853425599USD
- 2026-10-12: 99.35927853425599USD
- 2026-10-13: 100.14839925958253USD
- 2026-10-14: 100.14839925958253USD
- 2026-10-15: 100.14839925958253USD
- 2026-10-16: 98.55897827316285USD
- 2026-10-17: 98.55897827316285USD
- 2026-10-18: 100.14839925958253USD
- 2026-10-19: 100.14839925958253USD
- 2026-10-20: 98.8826119459839USD
- 2026-10-21: 98.8826119459839USD
- 2026-10-22: 100.14839925958253USD
- 2026-10-23: 99.39923148699951USD
- 2026-10-24: 100.12841844332887USD
- 2026-10-25: 97.08181267189026USD
- 2026-10-26: 109.09301736593629USD
- 2026-10-27: 96.38704965876771USD
- 2026-10-28: 96.30436622886658USD
- 2026-10-29: 93.30135891096498USD
- 2026-10-30: 96.66319634387207USD
- 2026-10-31: NO DATA
- 2026-11-01: 93.30135891096498USD
- 2026-11-02: 91.80129609280397USD
- 2026-11-03: 109.09301736593629USD
- 2026-11-04: NO DATA
- 2026-11-05: NO DATA
- 2026-11-06: 96.30436622886658USD
- 2026-11-07: 93.3814644510193USD
- 2026-11-08: NO DATA
- 2026-11-09: NO DATA
- 2026-11-10: 94.08515894108582USD
- 2026-11-11: 98.8826119459839USD
- 2026-11-12: 130.43052409941103USD
- 2026-11-13: 126.24523747537232USD
- 2026-11-14: 130.31862458457948USD
- 2026-11-15: 97.12177430439759USD
- 2026-11-16: 100.12841844332887USD
- 2026-11-17: 91.75667342713929USD
- 2026-11-18: 93.30135891096498USD
- 2026-11-19: 94.08515894108582USD
- 2026-11-20: 100.12841844332887USD
- 2026-11-21: 97.12177430439759USD
- 2026-11-22: 94.08515894108582USD
- 2026-11-23: 97.12177430439759USD
The front desk is open daily from 7:00 AM - 10:00 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Pool access available from 7:30 AM to 6:30 PM.
- Children may not be eligible for complimentary breakfast.
- The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Pet deposit: GTQ 195 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Free wi-fi
Garden
Picnic area/Tables
Free breakfast
Parking (Self) (free)
Front Desk (limited hours)
General
Picnic area/Tables
Free breakfast
Smoke-Free Property
Not Wheelchair Accessible
Internet
Free wi-fi
Parking
Parking (Self) (free)
Parking (Secured)
Parking (Uncovered)
Services
Front Desk (limited hours)
Activities
Garden