Secrets The Vine Cancun - All Inclusive Adults Only
523 $US
/nuit
Moyenne pour novembre
Prix pour Secrets The Vine Cancun - All Inclusive Adults Only
Sélectionnez les dates pour voir les prix et les disponibilités
523 $US
/nuit
Moyenne pour novembre
Prix moyens mensuels
À Secrets The Vine Cancun - All Inclusive Adults Only, les prix par nuit s'élèvent en moyenne à 311 $US pendant le mois le moins cher (septembre) et à 702 $US pendant le mois le plus cher (février), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 597 $US |
| février | 702 $US |
| mars | 568 $US |
| avril | 456 $US |
| mai | 390 $US |
| juin | 357 $US |
| juillet | 347 $US |
| août | 326 $US |
| septembre | 311 $US |
| octobre | 421 $US |
| novembre | 523 $US |
| décembre | 607 $US |
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nov. · 523 $US
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Le plus cher : février (env. 702 $US)
Le moins cher : septembre (env. 311 $US)
À propos de cet établissement
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. N'hésitez surtout pas à profitez des nombreuses infrastructures de loisirs q...
Équipements
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. N'hésitez surtout pas à profitez des nombreuses infrastructures de loisirs qui incluent notamment 4 piscines extérieures, un sauna et un centre de fitness. Une navette payante vous conduit dans les principales destinations aux alentours de l'hébergement.
Services de l'établissement
Les équipements et services proposés incluent un centre d'affaires, un service de départ express et des journaux gratuits dans le hall. Un parking avec voiturier est disponible dans l'enceinte de l'hébergement.
Repas
De délicieuses spécialités Cuisine mexicaine vous attendent à Market Cafe, un restaurant avec terrasse qui offre une jolie vue sur la mer. C'est le lieu idéal pour un dîner détente en amoureux ou en famille, mais si vous préférez cependant le confort de votre chambre, un service d'étage 24 h/24 est à votre disposition. Étant donné que l'hébergement propose un bar à la plage, vous pouvez faire une petite pause fraîcheur autant de fois que vous le souhaitez. N'hésitez pas non plus à aller prendre un verre dans un de ses 7 bars/lounges ou de ses 3 bars en bord de piscine.
Chambres
Choisissez une des 497 chambres dotées d'une télévision à écran plat. Les chambres sont dotées d'un balcon aménagé. Un accès gratuit au réseau Internet Wi-Fi et câblé vous permet de rester en contact avec le reste du monde et des chaînes par satellite assurent votre divertissement. Les salles de bain comprennent une douche avec un pommeau de douche à « effet pluie » et des articles de toilette gratuits.
Emplacement
En choisissant Secrets The Vine Cancun - Adults Only - All Inclusive, vous profiterez d'un séjour à Cancún (Zona Hotelera), à moins de 5 minutes en voiture de Terrain de golf Iberostar Cancun et La Isla (centre commercial).
À proximité
Plage Las Ballenas(0.1 miles)
Lagune Nichupté(0.3 miles)
Aquaworld(0.6 miles)
Centre commercial Luxury Avenue(0.8 miles)
Centre commercial Kukulcan Plaza(0.9 miles)
Oasis Arena(1.1 miles)
San Miguelito(1.1 miles)
Plage de Marlin(1.2 miles)
Plages de la Zone Hôtelière(1.2 miles)
Musée de la culture maya de Cancún(1.4 miles)
Terrain de golf Iberostar Cancun(1.4 miles)
Musée de la téquila(1.5 miles)
El Sol de Cancun(1.6 miles)
La Isla (centre commercial)(1.7 miles)
Parc national de la côte ouest de Isla Mujeres, Punta Cancun et Punta Nizuc(1.7 miles)
Aéroport principal le plus pratique pour rejoindre Secrets The Vine Cancun - Adults Only - All Inclusive : Aéroport international de Cancún (CUN)(11 miles)
Parking
Navette aéroport
Restaurant
Piscine
Centre d'affaires
Service en chambre
Emplacement
Boulevard Kukulcan Km 14.5 Retorno del Rey Lote 38 & 38B, Avenida Kukulkan, Cancún, Benito Juárez, Quintana Roo, Mexique
Plage Las Ballenas (0.1 miles)
Lagune Nichupté (0.3 miles)
Aquaworld (0.6 miles)
Centre commercial Luxury Avenue (0.8 miles)
Centre commercial Kukulcan Plaza (0.9 miles)
Oasis Arena (1.1 miles)
Options de chambre
7
Preferred Club Honeymoon Suite Ocean View
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
770 ft²
BalconClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)Baignoire à remous privée intérieureBaignoire à remous privée
8
Preferred Club Honeymoon Suite Ocean Front
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
770 ft²
BalconClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)Baignoire à remous privée intérieureBaignoire à remous privée
7
Preferred Club Master Suite Ocean View
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
1324 ft²
BalconSalle à manger séparéeClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)Baignoire à remous privée intérieureBaignoire à remous privée
6
Deluxe Partial Ocean View Double
Détails de la chambre
2 Lits Doubles
Couchages 3
475 ft²
BalconClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
6
Preferred Club Deluxe Ocean View King
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
475 ft²
BalconClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
6
Honeymoon Suite Ocean View
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
775 ft²
BalconClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)Baignoire à remous privée intérieureBaignoire à remous privée
9
Preferred Club Master Suite Ocean Front
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
1324 ft²
BalconSalle à manger séparéeClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)Baignoire à remous privée intérieureBaignoire à remous privée
6
Deluxe Ocean View Double
Détails de la chambre
2 Lits Doubles
Couchages 3
475 ft²
BalconClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
7
Preferred Club Deluxe Ocean View Double
Détails de la chambre
2 Lits Doubles
Couchages 3
475 ft²
BalconClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
5
Deluxe Partial Ocean View King
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
475 ft²
BalconClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
6
Junior Suite Ocean View King
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
712 ft²
BalconClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
6
Master Suite Ocean Front
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
1324 ft²
BalconSalle à manger séparéeClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)Baignoire à remous privée intérieureBaignoire à remous privée
8
Preferred Club Junior Suite Ocean View King
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
712 ft²
BalconClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
6
Master Suite Ocean View
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
1324 ft²
BalconSalle à manger séparéeClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)Baignoire à remous privée intérieureBaignoire à remous privée
6
Honeymoon Suite Ocean Front
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
770 ft²
BalconClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)Baignoire à remous privée intérieureBaignoire à remous privée
5
Deluxe Ocean View King
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
474 ft²
BalconClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
Avis des voyageurs sur Secrets The Vine Cancun - All Inclusive Adults Only
8.8
Fabuleux
Basé sur 3 205 avis vérifiés
Qui séjourne ici ?
Affaires
1%
Couples
85%
Familles
4%
Groupes
7%
Solo
1%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au Secrets The Vine Cancun - All Inclusive Adults Only, les voyageurs louent systématiquement le personnel serviable et attentionné, les chambres propres offrant une vue imprenable sur l'océan, et l'accès facile à la plage et à la piscine, décrivant une atmosphère détendue réservée aux adultes avec de nombreuses activités et quelques animations en soirée.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au Secrets The Vine Cancun - All Inclusive Adults Only, les voyageurs louent systématiquement le personnel serviable et attentionné, les chambres propres offrant une vue imprenable sur l'océan, et l'accès facile à la plage et à la piscine, décrivant une atmosphère détendue réservée aux adultes avec de nombreuses activités et quelques animations en soirée.
Les espaces spa et piscine reçoivent fréquemment des compliments, et de nombreux clients apprécient la vue depuis les étages supérieurs. Les inconvénients courants incluent de longues attentes au dîner en raison de l'absence de réservation, des tentatives de vente insistantes de vin, de suppléments ou de parts de temps, ainsi qu'une cuisine qui varie de l'excellente à la moyenne. Certains mentionnent des éléments datés ou usés, des odeurs occasionnelles ou des problèmes d'entretien, et des frustrations sporadiques concernant la climatisation ou l'attribution des chambres. Il convient aux voyageurs en quête d'une escapade facile et réservée aux adultes.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Plusieurs piscines, un accès facile à la plage et un spa bien noté ressortent ; des cabanas et un espace Preferred Club sont disponibles. L'ambiance est discrète avec peu d'animations en journée, et plusieurs clients notent la fermeture anticipée de la piscine et une concurrence occasionnelle pour les transats.
Avis de voyageur à ce sujet
8
Stacy
5 oct. 2025
·
A séjourné 4 nuits
Excellent service but its a quiet resort. There is no entertainment at the pools. Only one pool has music. No entertainment venue. Just small performances every once in awhile at one of the bars. If you just want to relax, its a great resort. If you want entertainment, you will be disappointed.
Excellent service but its a quiet resort. There is no entertainment at the pools. Only one pool has music. No entertainment venue. Just small performances every once in awhile at one of the bars. If you just want to relax, its a great resort. If you want entertainment, you will be disappointed.
8
Josette
10 juil. 2025
·
A séjourné 3 nuits
The pools were large and quiet.
The pools were large and quiet.
10
Katia
2 août 2025
·
A séjourné 5 nuits
An excellent hotel offering a wide range of dining options. The preferred club suites are exceptionally spacious and comfortable. However, I would prefer a firmer mattress as the current one was too soft for my liking. Additionally, enhancing the pool areas with music would greatly improve the atmosphere, considering this is an adult-only hotel and not a spiritual retreat. Overall, I highly recommend this hotel.
An excellent hotel offering a wide range of dining options. The preferred club suites are exceptionally spacious and comfortable. However, I would prefer a firmer mattress as the current one was too soft for my liking. Additionally, enhancing the pool areas with music would greatly improve the atmosphere, considering this is an adult-only hotel and not a spiritual retreat. Overall, I highly recommend this hotel.
10
Adrienne
4 nov. 2025
·
A séjourné 3 nuits
The ocean view was beautiful. The spa experience was amazing.
The ocean view was beautiful. The spa experience was amazing.
10
Tiffany Monet Walker
2 oct. 2025
·
A séjourné 2 nuits
Spa was excellent , very relaxing , staff was incredible.
Spa was excellent , very relaxing , staff was incredible.
10
Gisselle
25 août 2025
·
A séjourné 2 nuits
From the minute we arrived, the staff was amazing. They were kind and accommodating, especially considering our flight arrived super early. We did not have any unpleasant interactions while at Secrets the Vine. Special shoutout to Alejandro, front desk; James, Nebbiolo Ristorante; Manuel, Bluewater Grill; and all of the bartenders and staff they made our short stay amazing. Drawbacks: All of the pools close before 8pm. If you want a “lively” resort, this isn’t for you. It’s super relaxed and great for meeting new people as you can hear each other talk. The beach was full of seaweed, but that’s going on at every hotel/resort in the area. They all clean it over night so if you wake up super early you can probably swim for a while. We opted for a day trip to Isla Mujeres for our beach fix. Overall, We would definitely return as I still want to try their Asian Restaurant, Dragons, and I absolutely loved the experience. If I am taking my full family I would go to their sister property Breathless.
From the minute we arrived, the staff was amazing. They were kind and accommodating, especially considering our flight arrived super early. We did not have any unpleasant interactions while at Secrets the Vine. Special shoutout to Alejandro, front desk; James, Nebbiolo Ristorante; Manuel, Bluewater Grill; and all of the bartenders and staff they made our short stay amazing. Drawbacks: All of the pools close before 8pm. If you want a “lively” resort, this isn’t for you. It’s super relaxed and great for meeting new people as you can hear each other talk. The beach was full of seaweed, but that’s going on at every hotel/resort in the area. They all clean it over night so if you wake up super early you can probably swim for a while. We opted for a day trip to Isla Mujeres for our beach fix. Overall, We would definitely return as I still want to try their Asian Restaurant, Dragons, and I absolutely loved the experience. If I am taking my full family I would go to their sister property Breathless.
8
Prashanth
1 déc. 2025
·
A séjourné 4 nuits
Hotel was great and service was top notch. Very good staff and the preferred club pool and area was great. Spa was awesome. Lots of amenities and plenty of stuff to do. Downsides: - some areas look really dated and not done - chipped walls, broken steps etc. - the resort looks sad and empty sometimes cos the places are too spaced out. The game room is all the way next to laundry area and could use some promotion or just awareness that it’s there - the food options are ok. It’s impossible to get a table at Dragons and they’re CONSTANTLY trying to sell you a bottle of wine everywhere you go. It’s really annoying after a while. I paid $650 a night and that really isn’t ALL Inclusive. Seems like penny pinching and isn’t 5 star behavior Managerial staff was amazing. We lost a phone and they went out of their way to find it All in, a great place but I wish they weren’t constantly trying to fleece their customers for extras everywhere. It’s petty.
Hotel was great and service was top notch. Very good staff and the preferred club pool and area was great. Spa was awesome. Lots of amenities and plenty of stuff to do. Downsides: - some areas look really dated and not done - chipped walls, broken steps etc. - the resort looks sad and empty sometimes cos the places are too spaced out. The game room is all the way next to laundry area and could use some promotion or just awareness that it’s there - the food options are ok. It’s impossible to get a table at Dragons and they’re CONSTANTLY trying to sell you a bottle of wine everywhere you go. It’s really annoying after a while. I paid $650 a night and that really isn’t ALL Inclusive. Seems like penny pinching and isn’t 5 star behavior Managerial staff was amazing. We lost a phone and they went out of their way to find it All in, a great place but I wish they weren’t constantly trying to fleece their customers for extras everywhere. It’s petty.
10
Dy
17 juil. 2025
·
A séjourné 5 nuits
Secrets was a great resort for me and my wife to celebrate our anniversary. No kids really helped at the pool and speaking of cools, they have 3 great pools that are big and comfortable. The restaurants were DELICIOUS! especially the Sea Salt. The staff was super accommodating, friendly and helpful, which is always nice. I would highly recommend this for anyone!
Secrets was a great resort for me and my wife to celebrate our anniversary. No kids really helped at the pool and speaking of cools, they have 3 great pools that are big and comfortable. The restaurants were DELICIOUS! especially the Sea Salt. The staff was super accommodating, friendly and helpful, which is always nice. I would highly recommend this for anyone!
10
John
19 févr. 2026
·
A séjourné 3 nuits
This was an amazing stay! The resort was immaculate and our room with the full ocean view was amazing! Our private concierge checked in on us daily and helped navigate everything there was to do. The food, especially the breakfast, was top notch. Lots of night time entertainment to go along and the pools were great. Just be sure to get there early to get your spot. We loved it so much, we plan to return.
This was an amazing stay! The resort was immaculate and our room with the full ocean view was amazing! Our private concierge checked in on us daily and helped navigate everything there was to do. The food, especially the breakfast, was top notch. Lots of night time entertainment to go along and the pools were great. Just be sure to get there early to get your spot. We loved it so much, we plan to return.
10
Julius
23 oct. 2025
·
A séjourné 3 nuits
Great resort if you like easy beach access and different pool options, adults only can be a small but big perk, helps with this resort
Great resort if you like easy beach access and different pool options, adults only can be a small but big perk, helps with this resort
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Les commentaires décrivent fréquemment le complexe et les chambres comme étant très propres et bien entretenus. Une minorité signale des problèmes d'entretien ou d'odeurs dans certaines zones (par exemple, des odeurs de peinture ou d'égouts) et une usure occasionnelle.
Avis de voyageur à ce sujet
6
GREGORY
18 sept. 2025
·
A séjourné 5 nuits
Great room …. Maybe the best I have stayed in…. The room and the building overall is showing wear and tear…. As we were starting our last evening the elevators malfunctioned. Room service choices were pretty limited and the phone didn’t always get answered….. once we never received our order but a guy did come to the door with another room’s order…. Front gate security was senseless and unnecessarily slow…. I told the gatekeeper that my name was Philip Calderon and he looked for that name on the list. Hotel has some great bones but the staff is really mismanaged. Food was ok pool was nice….. took me 35 minutes to order a beer and there appears to me that they are not under staffed…..overall pretty frustrating to be at such a nice place for the staff to be killing the good vibes
Great room …. Maybe the best I have stayed in…. The room and the building overall is showing wear and tear…. As we were starting our last evening the elevators malfunctioned. Room service choices were pretty limited and the phone didn’t always get answered….. once we never received our order but a guy did come to the door with another room’s order…. Front gate security was senseless and unnecessarily slow…. I told the gatekeeper that my name was Philip Calderon and he looked for that name on the list. Hotel has some great bones but the staff is really mismanaged. Food was ok pool was nice….. took me 35 minutes to order a beer and there appears to me that they are not under staffed…..overall pretty frustrating to be at such a nice place for the staff to be killing the good vibes
10
Latoya
15 nov. 2025
·
A séjourné 3 nuits
The property was very well kept and clean. Customer service is awesome, we really enjoyed the stay.
The property was very well kept and clean. Customer service is awesome, we really enjoyed the stay.
4
William
21 oct. 2025
·
A séjourné 6 nuits
Hotel smelled like paint, room 1003 not completely stocked when checked in. Roof leaking outside front door floor had water every morning in front of door rags placed on floor
Hotel smelled like paint, room 1003 not completely stocked when checked in. Roof leaking outside front door floor had water every morning in front of door rags placed on floor
10
Richard Damion
29 nov. 2025
·
A séjourné 5 nuits
Excellent customer service! Clean rooms, attentive staff, delicious food and beautiful grounds
Excellent customer service! Clean rooms, attentive staff, delicious food and beautiful grounds
10
Hac Van
8 nov. 2025
·
A séjourné 7 nuits
The room was clean. Service was impeccable and everyone that worked there seemed genuinely happy and was helpful. The food was better than I expected.
The room was clean. Service was impeccable and everyone that worked there seemed genuinely happy and was helpful. The food was better than I expected.
10
Amarjit
3 nov. 2025
·
A séjourné 6 nuits
We stayed at this resort in October and we were very impressed by the location, right on the beach. The service staff were very courteous and polite and helpful from check in, concierge and service at all the restaurants. Our family was Vegetarian and every restaurant had a separate Vegan/Vegetarian menus and the staff were very accommodating to our dietary needs. We especially enjoyed having breakfast at the Market Cafe. It had excellent choices for Vegetarian food and we were there every morning. A very special thanks to the Manager at Market Cafe, Jose, along with the chef Enrique, and the staff Mitchell, Edgar, Bernie, Nicole and others made our trip very memorable. The pools were great and chairs were always available here. You can also walk right on to the beautiful sandy beach. The rooms were kept clean throughout the day. I would recommend this resort!!!
We stayed at this resort in October and we were very impressed by the location, right on the beach. The service staff were very courteous and polite and helpful from check in, concierge and service at all the restaurants. Our family was Vegetarian and every restaurant had a separate Vegan/Vegetarian menus and the staff were very accommodating to our dietary needs. We especially enjoyed having breakfast at the Market Cafe. It had excellent choices for Vegetarian food and we were there every morning. A very special thanks to the Manager at Market Cafe, Jose, along with the chef Enrique, and the staff Mitchell, Edgar, Bernie, Nicole and others made our trip very memorable. The pools were great and chairs were always available here. You can also walk right on to the beautiful sandy beach. The rooms were kept clean throughout the day. I would recommend this resort!!!
6
Cindy
19 sept. 2025
·
A séjourné 3 nuits
Property is beautiful but there were some issues needing repair. Overall, great stay, lovely staff, nice property with beautiful views.
Property is beautiful but there were some issues needing repair. Overall, great stay, lovely staff, nice property with beautiful views.
8
Autumn
18 oct. 2025
·
A séjourné 4 nuits
staff was lovely. rooms could use cleaner furniture and softer sheets. a strange sewage smell was present in one end of the lobby by the piano bar/asian fusion restaurant. food was great! the pools and beach access was also picture perfect.
staff was lovely. rooms could use cleaner furniture and softer sheets. a strange sewage smell was present in one end of the lobby by the piano bar/asian fusion restaurant. food was great! the pools and beach access was also picture perfect.
10
Erica
29 sept. 2025
·
A séjourné 3 nuits
I had an absolutely wonderful stay at Secrets The Vine in Mexico. From the moment I arrived, everything was immaculate—very clean, modern, and beautifully maintained. The staff was incredibly friendly, attentive, and welcoming, always going out of their way to make sure I felt comfortable and well taken care of. The atmosphere was relaxing, with stunning views that made every moment feel special. The rooms were spotless, and every detail showed a high level of care. I would highly recommend Secrets The Vine to anyone looking for a luxurious and stress-free getaway. This resort exceeded my expectations, and I will definitely be returning!
I had an absolutely wonderful stay at Secrets The Vine in Mexico. From the moment I arrived, everything was immaculate—very clean, modern, and beautifully maintained. The staff was incredibly friendly, attentive, and welcoming, always going out of their way to make sure I felt comfortable and well taken care of. The atmosphere was relaxing, with stunning views that made every moment feel special. The rooms were spotless, and every detail showed a high level of care. I would highly recommend Secrets The Vine to anyone looking for a luxurious and stress-free getaway. This resort exceeded my expectations, and I will definitely be returning!
6
George
27 oct. 2025
·
A séjourné 2 nuits
The property was nice and clean. In certain areas of the property there was a bad sewer smell.
The property was nice and clean. In certain areas of the property there was a bad sewer smell.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont spacieuses et confortables, avec de nombreuses vues sur l'océan et de grands balcons ; les étages supérieurs impressionnent. Certains clients signalent une climatisation tiède, des vues obstruées ou des éléments datés/usés, et quelques-uns ont noté du bruit provenant d'équipements sur un côté du bâtiment.
Avis de voyageur à ce sujet
8
Angelica Maria
3 juil. 2025
·
A séjourné 3 nuits
Nice resort, food 6/10, room nice, AC could be blowing harder through the night,
Nice resort, food 6/10, room nice, AC could be blowing harder through the night,
8
Kimberly
19 août 2025
·
A séjourné 5 nuits
I was HOT ALL OF THE TIME when in the room. The refrigerator did not keep anything cool. The food wasn’t very good. This property has gone downhill since I was last there.
I was HOT ALL OF THE TIME when in the room. The refrigerator did not keep anything cool. The food wasn’t very good. This property has gone downhill since I was last there.
10
Sukanya
1 nov. 2025
·
A séjourné 6 nuits
Beautiful aesthetically designed resort, our room was spotless with a gorgeous ocean view, bed was comfy, ac worked perfectly. Excellent service by all resort staff at the restaurants, cafe, pool, lounge, lobby. The beach is private, though not too big but always kept clean. Enjoyed authentic Mexican cuisine at the Market Cafe and their enormous breakfast buffet. The shows were nice too especially Mexican night and Halloween celebrations. Wish they had cabanas or at least more beach chairs on the beach. Highly recommend.
Beautiful aesthetically designed resort, our room was spotless with a gorgeous ocean view, bed was comfy, ac worked perfectly. Excellent service by all resort staff at the restaurants, cafe, pool, lounge, lobby. The beach is private, though not too big but always kept clean. Enjoyed authentic Mexican cuisine at the Market Cafe and their enormous breakfast buffet. The shows were nice too especially Mexican night and Halloween celebrations. Wish they had cabanas or at least more beach chairs on the beach. Highly recommend.
10
Sherry J
21 nov. 2025
·
A séjourné 6 nuits
Loved this hotel! This was our third trip to Cancun, and Secrets the Vine was our best trip so far. Room was spotless and spacious. Service was over the top hospitable. Entertainment was high quality all six nights we were there. Very active, festive international vibe. Highly recommend and we'll be back!
Loved this hotel! This was our third trip to Cancun, and Secrets the Vine was our best trip so far. Room was spotless and spacious. Service was over the top hospitable. Entertainment was high quality all six nights we were there. Very active, festive international vibe. Highly recommend and we'll be back!
8
Megan Ann
7 oct. 2025
·
A séjourné 3 nuits
We spent a long weekend with split stay between an ocean view room and a preferred club honeymoon suite. The ocean view was nice and fairly clean. I think it was the south side of the building which was a little loud from the air conditioning units on the balcony. We switched to the honeymoon suit ocean front which was huge and had an L shaped balcony. The sun rise over the ocean from the bed was stunning. 3
We spent a long weekend with split stay between an ocean view room and a preferred club honeymoon suite. The ocean view was nice and fairly clean. I think it was the south side of the building which was a little loud from the air conditioning units on the balcony. We switched to the honeymoon suit ocean front which was huge and had an L shaped balcony. The sun rise over the ocean from the bed was stunning. 3
8
Jenna
13 nov. 2025
·
A séjourné 3 nuits
It said it was an ocean view, but the view from the room was of the building next door.. I was disappointed.
It said it was an ocean view, but the view from the room was of the building next door.. I was disappointed.
6
tapon
15 août 2025
·
A séjourné 3 nuits
Room ac was not working properly. Very hot room
Room ac was not working properly. Very hot room
8
Ilene
26 juil. 2025
·
A séjourné 6 nuits
Overall,we enjoyed our stay. We did upgrade to Preferred status and that was definitely a plus for us since the regular pools were quite loud and noisy. Seaweed is an issue so the beach wasn’t very enticing. Room was large, bed very comfortable, view was beautiful, food was better than average for all-inclusive, staff was very friendly and accommodating.
Overall,we enjoyed our stay. We did upgrade to Preferred status and that was definitely a plus for us since the regular pools were quite loud and noisy. Seaweed is an issue so the beach wasn’t very enticing. Room was large, bed very comfortable, view was beautiful, food was better than average for all-inclusive, staff was very friendly and accommodating.
8
Jongwoog
20 nov. 2025
·
A séjourné 3 nuits
Quiet and nice view
Quiet and nice view
10
Alexandria
3 juil. 2025
·
A séjourné 3 nuits
Overall our stay was great. We loved our room and pool and beach areas were really nice. We also enjoyed the restaurants with the Italian being our favorite. My only complaint is they did not take reservations. I also wish the patio furniture was more comfortable.
Overall our stay was great. We loved our room and pool and beach areas were really nice. We also enjoyed the restaurants with the Italian being our favorite. My only complaint is they did not take reservations. I also wish the patio furniture was more comfortable.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le service est largement salué comme étant amical, attentionné et professionnel, avec des concierges et du personnel de piscine particulièrement appréciés. Les plaintes récurrentes incluent des tentatives de vente insistantes (vin, suppléments, parts de temps) et un service lent ou difficile au dîner ; des cas isolés mentionnent des interactions impolies avec le personnel de la réception.
Avis de voyageur à ce sujet
10
Rebecca
30 nov. 2025
·
A séjourné 5 nuits
Courteous staff, delicious and abundant food, beautiful property, lots of entertainment
Courteous staff, delicious and abundant food, beautiful property, lots of entertainment
4
Kelvin L
31 août 2025
·
A séjourné 5 nuits
F&B staff were unfriendly to me on several occasion. Several occasions I asked for drinks or appetizers and either had to ask repeatedly or the worker took care of other guess that were clearly there after me.At the bar they placed drinks in front of other guess and placed mine further down the bar and motioned me to go and get em. I spoke to 3 different managers about my situation and came to the realization that most of the staff were not interested in servicing a person the look like me. I’m a very calm respectful middle age man of color and had multiple encounters were staff members were smiling and polite to others and stoic looking to me. I tried my best to get passed the unfair treatment and realized that too many incidents had occurred. Once I spoke with the manger of the coffee shop, Victor, word got out of my displeasure and the service got worse. I would never go back the that place again and would probably steer clear of Cancún as a whole. The service in the Yucatán was totally different from Cancun Secrets the Vine. Never seen some many non smiling unfriendly people in a resort in my life. I’ve been to Punta Cana 2 times and the service was amazing. I give my overall experience a zero for the F&B section and average in my check in and good with room service and pool side workers Spoke with Isreal, Erica and Victor about the service on Friday. We spent over $3,000 on this vacation and I have a lot of bad memories to show for it!!!
F&B staff were unfriendly to me on several occasion. Several occasions I asked for drinks or appetizers and either had to ask repeatedly or the worker took care of other guess that were clearly there after me.At the bar they placed drinks in front of other guess and placed mine further down the bar and motioned me to go and get em. I spoke to 3 different managers about my situation and came to the realization that most of the staff were not interested in servicing a person the look like me. I’m a very calm respectful middle age man of color and had multiple encounters were staff members were smiling and polite to others and stoic looking to me. I tried my best to get passed the unfair treatment and realized that too many incidents had occurred. Once I spoke with the manger of the coffee shop, Victor, word got out of my displeasure and the service got worse. I would never go back the that place again and would probably steer clear of Cancún as a whole. The service in the Yucatán was totally different from Cancun Secrets the Vine. Never seen some many non smiling unfriendly people in a resort in my life. I’ve been to Punta Cana 2 times and the service was amazing. I give my overall experience a zero for the F&B section and average in my check in and good with room service and pool side workers Spoke with Isreal, Erica and Victor about the service on Friday. We spent over $3,000 on this vacation and I have a lot of bad memories to show for it!!!
8
Van den auwelant
28 sept. 2025
·
A séjourné 2 nuits
Recepcionista Enrique nos prometió mandar las maletas después del check in a las 15:30 dos horas después seguíamos esperando! La persona que me atendió cuando marcamos mucha falta de atención al cliente, el resto del personal bastante amable.
Recepcionista Enrique nos prometió mandar las maletas después del check in a las 15:30 dos horas después seguíamos esperando! La persona que me atendió cuando marcamos mucha falta de atención al cliente, el resto del personal bastante amable.
2
Soriya
25 nov. 2025
·
A séjourné 3 nuits
I had the worst experience when it comes to checking in. The front desk girls were very rude and not helpful.
I had the worst experience when it comes to checking in. The front desk girls were very rude and not helpful.
10
Amarjit
3 nov. 2025
·
A séjourné 6 nuits
We stayed at this resort in October and we were very impressed by the location, right on the beach. The service staff were very courteous and polite and helpful from check in, concierge and service at all the restaurants. Our family was Vegetarian and every restaurant had a separate Vegan/Vegetarian menus and the staff were very accommodating to our dietary needs. We especially enjoyed having breakfast at the Market Cafe. It had excellent choices for Vegetarian food and we were there every morning. A very special thanks to the Manager at Market Cafe, Jose, along with the chef Enrique, and the staff Mitchell, Edgar, Bernie, Nicole and others made our trip very memorable. The pools were great and chairs were always available here. You can also walk right on to the beautiful sandy beach. The rooms were kept clean throughout the day. I would recommend this resort!!!
We stayed at this resort in October and we were very impressed by the location, right on the beach. The service staff were very courteous and polite and helpful from check in, concierge and service at all the restaurants. Our family was Vegetarian and every restaurant had a separate Vegan/Vegetarian menus and the staff were very accommodating to our dietary needs. We especially enjoyed having breakfast at the Market Cafe. It had excellent choices for Vegetarian food and we were there every morning. A very special thanks to the Manager at Market Cafe, Jose, along with the chef Enrique, and the staff Mitchell, Edgar, Bernie, Nicole and others made our trip very memorable. The pools were great and chairs were always available here. You can also walk right on to the beautiful sandy beach. The rooms were kept clean throughout the day. I would recommend this resort!!!
10
Christian
2 juil. 2025
·
A séjourné 4 nuits
Loved every aspect of our stay *except* the high pressure timeshare sales pitch. Wasted three hours of our vacation for something we never wanted in the first place. For that they lose one star. However, I’d stay there again in a heartbeat.
Loved every aspect of our stay *except* the high pressure timeshare sales pitch. Wasted three hours of our vacation for something we never wanted in the first place. For that they lose one star. However, I’d stay there again in a heartbeat.
6
William
29 oct. 2025
·
A séjourné 5 nuits
I would like a call to discuss this stay at 618-873-2835. I went all inclusive with Expedia and when we got there we had VIP members telling us about how we should sign up with Hyatt and had us sign up to do a tour which was supposed to only be 90 min and ended up being 3 hours when i got up and walked out. They did see my rayban glasses and got concerned that i was recording what they where telling us as they stated it was against Expedia for them to do what they where. This was my 1st vacation and also my 20 year anniversary getaway. The other complaint i have is i am highly contagious to mushrooms and i tol rhem that, i set up breakfast in bed for our anniversary and filled out the paper and when i turned it into the concierge, we even went over me being allergic to mushroom. I ordered the egss with vegetables and he did not say anything about there being mushrooms and when they arrived to the room we had just gotten up so our food was placed by the window and we went to sit down. They showrd us how to open the door to get the hot food and left. We finished our fruit and went to grt our hot breakfast and it was much to my suprise when i went to eat mine there was so many mushrooms we did not eat it and i went down and got breakfast from the market side cafee. I was terribly upset as the 2 times i have had accidently had mushrooms my throat had swollen up and i was rushed to hospital. The spa at the hotel is ok but the 1 across the road is 100 times better and way cheaper
I would like a call to discuss this stay at 618-873-2835. I went all inclusive with Expedia and when we got there we had VIP members telling us about how we should sign up with Hyatt and had us sign up to do a tour which was supposed to only be 90 min and ended up being 3 hours when i got up and walked out. They did see my rayban glasses and got concerned that i was recording what they where telling us as they stated it was against Expedia for them to do what they where. This was my 1st vacation and also my 20 year anniversary getaway. The other complaint i have is i am highly contagious to mushrooms and i tol rhem that, i set up breakfast in bed for our anniversary and filled out the paper and when i turned it into the concierge, we even went over me being allergic to mushroom. I ordered the egss with vegetables and he did not say anything about there being mushrooms and when they arrived to the room we had just gotten up so our food was placed by the window and we went to sit down. They showrd us how to open the door to get the hot food and left. We finished our fruit and went to grt our hot breakfast and it was much to my suprise when i went to eat mine there was so many mushrooms we did not eat it and i went down and got breakfast from the market side cafee. I was terribly upset as the 2 times i have had accidently had mushrooms my throat had swollen up and i was rushed to hospital. The spa at the hotel is ok but the 1 across the road is 100 times better and way cheaper
8
Prashanth
1 déc. 2025
·
A séjourné 4 nuits
Hotel was great and service was top notch. Very good staff and the preferred club pool and area was great. Spa was awesome. Lots of amenities and plenty of stuff to do. Downsides: - some areas look really dated and not done - chipped walls, broken steps etc. - the resort looks sad and empty sometimes cos the places are too spaced out. The game room is all the way next to laundry area and could use some promotion or just awareness that it’s there - the food options are ok. It’s impossible to get a table at Dragons and they’re CONSTANTLY trying to sell you a bottle of wine everywhere you go. It’s really annoying after a while. I paid $650 a night and that really isn’t ALL Inclusive. Seems like penny pinching and isn’t 5 star behavior Managerial staff was amazing. We lost a phone and they went out of their way to find it All in, a great place but I wish they weren’t constantly trying to fleece their customers for extras everywhere. It’s petty.
Hotel was great and service was top notch. Very good staff and the preferred club pool and area was great. Spa was awesome. Lots of amenities and plenty of stuff to do. Downsides: - some areas look really dated and not done - chipped walls, broken steps etc. - the resort looks sad and empty sometimes cos the places are too spaced out. The game room is all the way next to laundry area and could use some promotion or just awareness that it’s there - the food options are ok. It’s impossible to get a table at Dragons and they’re CONSTANTLY trying to sell you a bottle of wine everywhere you go. It’s really annoying after a while. I paid $650 a night and that really isn’t ALL Inclusive. Seems like penny pinching and isn’t 5 star behavior Managerial staff was amazing. We lost a phone and they went out of their way to find it All in, a great place but I wish they weren’t constantly trying to fleece their customers for extras everywhere. It’s petty.
10
Tyler
16 nov. 2025
·
A séjourné 3 nuits
Incredible experience from check in to check out.
Incredible experience from check in to check out.
10
Pablo
22 nov. 2025
·
A séjourné 5 nuits
Nos gustó bastante. Lo único a mejorar es que hay que esperar demasiado en los restaurantes para cenar. Deberían dejar reservar
Nos gustó bastante. Lo único a mejorar es que hay que esperar demasiado en los restaurantes para cenar. Deberían dejar reservar
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Situé en bord de mer dans la zone hôtelière de Cancun, avec un accès rapide à la plage ; plusieurs clients l'ont trouvé pratique pour les transferts aéroportuaires et les lieux à proximité. Certains ont noté qu'il n'était pas le plus proche des boutiques, et que les algues peuvent affecter la côte selon les saisons.
Avis de voyageur à ce sujet
10
Emanuel
23 oct. 2025
·
A séjourné 4 nuits
Very nice location and accomadations
Very nice location and accomadations
8
Thomas
19 oct. 2025
·
A séjourné 6 nuits
Nice beach and pool areas. Restaurants were the biggest disappointment. Problems with service in the restaurants, food quality, wait times. Preferred club was not worth the upgrade. Preferred restaurant was the worst on the property. Preferred pool area was not as nice as other pools and the 21st floor lounge area for preferred guests was just a small room with a small bar and some snacks. Premium label liquor wasn’t offered at the pool or beach areas and only a few premium labels were offered. Junior suite was nice and had a large shower but only Pringles and m&m’s were offered as snacks in the room. We had to buy a bottle of wine to watch the Mexican night show. The 7 course Chefs table was a nice dinner but it was an extra $250 per couple. This property is in the hotel zone but not as close to the shopping area. Property was clean and well maintained although there was an horrible sewer odor near the entrance/ lobby area of the building which was also in the piano bar, Dragons restaurant and sports bar. There were some very nice aspects of this resort and many staff members that worked hard to please guests but for us it just fell short in the restaurants. If you are a “foodie” like we are, you may want to explore some other options. If you just want a clean resort, well maintained beach, nice pools, and a quiet atmosphere, this may be for you.
Nice beach and pool areas. Restaurants were the biggest disappointment. Problems with service in the restaurants, food quality, wait times. Preferred club was not worth the upgrade. Preferred restaurant was the worst on the property. Preferred pool area was not as nice as other pools and the 21st floor lounge area for preferred guests was just a small room with a small bar and some snacks. Premium label liquor wasn’t offered at the pool or beach areas and only a few premium labels were offered. Junior suite was nice and had a large shower but only Pringles and m&m’s were offered as snacks in the room. We had to buy a bottle of wine to watch the Mexican night show. The 7 course Chefs table was a nice dinner but it was an extra $250 per couple. This property is in the hotel zone but not as close to the shopping area. Property was clean and well maintained although there was an horrible sewer odor near the entrance/ lobby area of the building which was also in the piano bar, Dragons restaurant and sports bar. There were some very nice aspects of this resort and many staff members that worked hard to please guests but for us it just fell short in the restaurants. If you are a “foodie” like we are, you may want to explore some other options. If you just want a clean resort, well maintained beach, nice pools, and a quiet atmosphere, this may be for you.
10
Chrystal
29 juil. 2025
·
A séjourné 4 nuits
This beautiful property is in a perfect location in the middle of the Hotel Zone. Spacious, well-designed rooms, all with ocean views. Staff were friendly and accommodating. The food in the buffet was spectacular! We also liked the Asian and the Mediterranean restaurants. Unfortunately, we didn’t get to try the steakhouse and Italian restaurants due to the strict dress code (long pants for men). The Peruvian restaurant had good service, but poor food quality. We really wanted to like it, but unfortunately the standard didn’t compare to the rest of the hotel. Nevertheless, this hotel exceeded our expectations and we would definitely stay there again.
This beautiful property is in a perfect location in the middle of the Hotel Zone. Spacious, well-designed rooms, all with ocean views. Staff were friendly and accommodating. The food in the buffet was spectacular! We also liked the Asian and the Mediterranean restaurants. Unfortunately, we didn’t get to try the steakhouse and Italian restaurants due to the strict dress code (long pants for men). The Peruvian restaurant had good service, but poor food quality. We really wanted to like it, but unfortunately the standard didn’t compare to the rest of the hotel. Nevertheless, this hotel exceeded our expectations and we would definitely stay there again.
10
Misty
16 août 2025
·
A séjourné 3 nuits
Property very well protected with a gate and security. Area was nice, beach and pools very nice.
Property very well protected with a gate and security. Area was nice, beach and pools very nice.
10
Erick
8 oct. 2025
·
A séjourné 4 nuits
The beach was awesome. The staff were the best! Super welcoming and helpful.
The beach was awesome. The staff were the best! Super welcoming and helpful.
10
Amarjit
3 nov. 2025
·
A séjourné 6 nuits
We stayed at this resort in October and we were very impressed by the location, right on the beach. The service staff were very courteous and polite and helpful from check in, concierge and service at all the restaurants. Our family was Vegetarian and every restaurant had a separate Vegan/Vegetarian menus and the staff were very accommodating to our dietary needs. We especially enjoyed having breakfast at the Market Cafe. It had excellent choices for Vegetarian food and we were there every morning. A very special thanks to the Manager at Market Cafe, Jose, along with the chef Enrique, and the staff Mitchell, Edgar, Bernie, Nicole and others made our trip very memorable. The pools were great and chairs were always available here. You can also walk right on to the beautiful sandy beach. The rooms were kept clean throughout the day. I would recommend this resort!!!
We stayed at this resort in October and we were very impressed by the location, right on the beach. The service staff were very courteous and polite and helpful from check in, concierge and service at all the restaurants. Our family was Vegetarian and every restaurant had a separate Vegan/Vegetarian menus and the staff were very accommodating to our dietary needs. We especially enjoyed having breakfast at the Market Cafe. It had excellent choices for Vegetarian food and we were there every morning. A very special thanks to the Manager at Market Cafe, Jose, along with the chef Enrique, and the staff Mitchell, Edgar, Bernie, Nicole and others made our trip very memorable. The pools were great and chairs were always available here. You can also walk right on to the beautiful sandy beach. The rooms were kept clean throughout the day. I would recommend this resort!!!
8
hussien
8 juil. 2025
·
A séjourné 2 nuits
All around good resort very close to some real nice spots like taboo and ilieos which were the highlight of the trip. I didnt like the no vapes no smoking areas anywhere on the property gota get on the main road but it is what it is, food was good vibes were nice real chill had a whole fire work show for the 4th staff super friendly not a bad go to
All around good resort very close to some real nice spots like taboo and ilieos which were the highlight of the trip. I didnt like the no vapes no smoking areas anywhere on the property gota get on the main road but it is what it is, food was good vibes were nice real chill had a whole fire work show for the 4th staff super friendly not a bad go to
10
daniel
30 nov. 2025
·
A séjourné 3 nuits
Really great staff, great facilities, right on the beach and great drinks and food
Really great staff, great facilities, right on the beach and great drinks and food
8
Jinghui
6 nov. 2025
·
A séjourné 7 nuits
Very pleasant experience. The environment is beautiful, and the hotel has its own private beachfront along with three swimming pools. In addition to the Market Cafe buffet for breakfast and lunch, there are six different themed restaurants for dinner, all without the need for reservations. The hotel is about 20 minutes from the airport; I booked an Uber for around MX$304, which is about USD $16.
Very pleasant experience. The environment is beautiful, and the hotel has its own private beachfront along with three swimming pools. In addition to the Market Cafe buffet for breakfast and lunch, there are six different themed restaurants for dinner, all without the need for reservations. The hotel is about 20 minutes from the airport; I booked an Uber for around MX$304, which is about USD $16.
10
Julius
23 oct. 2025
·
A séjourné 3 nuits
Great resort if you like easy beach access and different pool options, adults only can be a small but big perk, helps with this resort
Great resort if you like easy beach access and different pool options, adults only can be a small but big perk, helps with this resort
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Le petit-déjeuner et plusieurs restaurants reçoivent des compliments (notamment Dragons, l'italien pour certains, et Bluewater/steakhouse pour d'autres), mais le retour d'expérience global est mitigé. Attendez-vous à de longues attentes au dîner en raison de l'absence de réservation et à des propositions de vente de vin fréquentes ; les options de restauration en journée/au bord de la piscine peuvent sembler limitées.
Avis de voyageur à ce sujet
8
Michael
25 juin 2025
·
A séjourné 4 nuits
Great place for long weekend! Pools are great and people and staff are friendly! Breakfast and lunch at Market cafe are great. Dinner options are average and could use a upgrade overall.
Great place for long weekend! Pools are great and people and staff are friendly! Breakfast and lunch at Market cafe are great. Dinner options are average and could use a upgrade overall.
6
Stacey
11 sept. 2025
·
A séjourné 5 nuits
Most of the staff was very pleasant and helpful. We did encounter a few people who were not so friendly. The waiter we had at the Italian restaurant our first night was not pleasant and we felt he was annoyed by our presence. The concierge service was great! The food overall was nothing spectacular. The Italian restaurant was not good at all. The hamburger at the grill by the pool was better than the Italian restaurant food. The Bluewater Grill (steak place) was good and very accommodating.
Most of the staff was very pleasant and helpful. We did encounter a few people who were not so friendly. The waiter we had at the Italian restaurant our first night was not pleasant and we felt he was annoyed by our presence. The concierge service was great! The food overall was nothing spectacular. The Italian restaurant was not good at all. The hamburger at the grill by the pool was better than the Italian restaurant food. The Bluewater Grill (steak place) was good and very accommodating.
8
Kathi Wilson
25 nov. 2025
·
A séjourné 11 nuits
We just returned from a wonderful 11 night stay at Secrets. Overall, we enjoyed our stay. Pro: customer service, coffee bar was the best!, food was good and often great. Cons: dinner seatings at several restaurants are a big struggle. Couple of times we had a 2 hour wait. So, work around is be in line at 6 or wait to 8. We would probably return.
We just returned from a wonderful 11 night stay at Secrets. Overall, we enjoyed our stay. Pro: customer service, coffee bar was the best!, food was good and often great. Cons: dinner seatings at several restaurants are a big struggle. Couple of times we had a 2 hour wait. So, work around is be in line at 6 or wait to 8. We would probably return.
10
KUNHYUNG
20 oct. 2025
·
A séjourné 3 nuits
Everything was excellent but the food wasn't great.
Everything was excellent but the food wasn't great.
8
Sherrie
9 sept. 2025
·
A séjourné 4 nuits
Great property. Pool bar staff was excellent. Food quality was so so. Dragons had the best food on the property. Good choices and flavors. Steak house and Italian were both lacking flavor.
Great property. Pool bar staff was excellent. Food quality was so so. Dragons had the best food on the property. Good choices and flavors. Steak house and Italian were both lacking flavor.
8
Sophia
19 août 2025
·
A séjourné 4 nuits
I recently stayed at this hotel in Cancun and overall had a great experience. The location was perfect and the style of the hotel was very clean, modern, and sleek. I especially appreciated that it was adults-only, which made for a relaxing atmosphere without kids around. The buffet breakfast and lunch were both very good—fresh, varied, and satisfying. Dinner, however, was hit or miss. The first night we tried the steakhouse and it was excellent, probably the best meal of the trip. Unfortunately, the other restaurants didn’t measure up. The Italian restaurant was pretty flavorless, relying on excess cheese to make up for the lack of taste. The sushi restaurant served good sushi, but the noodles in the ramen and udon were overcooked and disappointing. On the plus side, the drinks across the property were consistently amazing. The staff was kind and attentive, though I did notice that I had to bring up my Expedia Gold membership in order to receive a free upgrade (which was available), as it wasn’t offered or checked proactively. A big area for improvement was the music and entertainment. The poolside music was mostly bland English pop covers, which didn’t fit the setting at all. Being in Mexico, I would have loved to hear more variety, especially in Spanish. The live performers were enjoyable, but adding a DJ or a more dynamic music program would have made the vibe much better.
I recently stayed at this hotel in Cancun and overall had a great experience. The location was perfect and the style of the hotel was very clean, modern, and sleek. I especially appreciated that it was adults-only, which made for a relaxing atmosphere without kids around. The buffet breakfast and lunch were both very good—fresh, varied, and satisfying. Dinner, however, was hit or miss. The first night we tried the steakhouse and it was excellent, probably the best meal of the trip. Unfortunately, the other restaurants didn’t measure up. The Italian restaurant was pretty flavorless, relying on excess cheese to make up for the lack of taste. The sushi restaurant served good sushi, but the noodles in the ramen and udon were overcooked and disappointing. On the plus side, the drinks across the property were consistently amazing. The staff was kind and attentive, though I did notice that I had to bring up my Expedia Gold membership in order to receive a free upgrade (which was available), as it wasn’t offered or checked proactively. A big area for improvement was the music and entertainment. The poolside music was mostly bland English pop covers, which didn’t fit the setting at all. Being in Mexico, I would have loved to hear more variety, especially in Spanish. The live performers were enjoyable, but adding a DJ or a more dynamic music program would have made the vibe much better.
10
Amarjit
3 nov. 2025
·
A séjourné 6 nuits
We stayed at this resort in October and we were very impressed by the location, right on the beach. The service staff were very courteous and polite and helpful from check in, concierge and service at all the restaurants. Our family was Vegetarian and every restaurant had a separate Vegan/Vegetarian menus and the staff were very accommodating to our dietary needs. We especially enjoyed having breakfast at the Market Cafe. It had excellent choices for Vegetarian food and we were there every morning. A very special thanks to the Manager at Market Cafe, Jose, along with the chef Enrique, and the staff Mitchell, Edgar, Bernie, Nicole and others made our trip very memorable. The pools were great and chairs were always available here. You can also walk right on to the beautiful sandy beach. The rooms were kept clean throughout the day. I would recommend this resort!!!
We stayed at this resort in October and we were very impressed by the location, right on the beach. The service staff were very courteous and polite and helpful from check in, concierge and service at all the restaurants. Our family was Vegetarian and every restaurant had a separate Vegan/Vegetarian menus and the staff were very accommodating to our dietary needs. We especially enjoyed having breakfast at the Market Cafe. It had excellent choices for Vegetarian food and we were there every morning. A very special thanks to the Manager at Market Cafe, Jose, along with the chef Enrique, and the staff Mitchell, Edgar, Bernie, Nicole and others made our trip very memorable. The pools were great and chairs were always available here. You can also walk right on to the beautiful sandy beach. The rooms were kept clean throughout the day. I would recommend this resort!!!
8
Prashanth
1 déc. 2025
·
A séjourné 4 nuits
Hotel was great and service was top notch. Very good staff and the preferred club pool and area was great. Spa was awesome. Lots of amenities and plenty of stuff to do. Downsides: - some areas look really dated and not done - chipped walls, broken steps etc. - the resort looks sad and empty sometimes cos the places are too spaced out. The game room is all the way next to laundry area and could use some promotion or just awareness that it’s there - the food options are ok. It’s impossible to get a table at Dragons and they’re CONSTANTLY trying to sell you a bottle of wine everywhere you go. It’s really annoying after a while. I paid $650 a night and that really isn’t ALL Inclusive. Seems like penny pinching and isn’t 5 star behavior Managerial staff was amazing. We lost a phone and they went out of their way to find it All in, a great place but I wish they weren’t constantly trying to fleece their customers for extras everywhere. It’s petty.
Hotel was great and service was top notch. Very good staff and the preferred club pool and area was great. Spa was awesome. Lots of amenities and plenty of stuff to do. Downsides: - some areas look really dated and not done - chipped walls, broken steps etc. - the resort looks sad and empty sometimes cos the places are too spaced out. The game room is all the way next to laundry area and could use some promotion or just awareness that it’s there - the food options are ok. It’s impossible to get a table at Dragons and they’re CONSTANTLY trying to sell you a bottle of wine everywhere you go. It’s really annoying after a while. I paid $650 a night and that really isn’t ALL Inclusive. Seems like penny pinching and isn’t 5 star behavior Managerial staff was amazing. We lost a phone and they went out of their way to find it All in, a great place but I wish they weren’t constantly trying to fleece their customers for extras everywhere. It’s petty.
6
juan c
18 oct. 2025
·
A séjourné 4 nuits
I went there with my wife. We have been to Yucatan 5 times and to be honest, this property falls below expectations. From the check in I felt they were trying to sell me their spa and room upgrade. I never been to an all inclusive that tries so hard to sell you a bottle of wine. At every restaurant we went they will offer to speed up the sitting process if we decided to buy wine. They offer a decent selection but I refuse to buy a bottle with 300 to 400% markup, this is quite abusive. Also if you wanted to watch their show, you had to buy a bottle of wine. They require pants for the men to enter their restaurants and a lot of us that travel to the tropics don't pack those making it inconvenient. Another interesting point is their non smoking policy. They force you to go outside to the curb to smoke. I don't smoke but my wife does and frankly, they should have designated smoking areas and avoid their guest feel like outcasts. the room was OK, smelled humid and the AC didn't meet my expectations. The bed was comfortable. What they call a mini bar consisted in 4 small beers and a couple of sodas, nothing else. The beach was good as it has been during my other stays. The service was not to par. You have to take your own towels to the lounge chairs and pray to get an umbrella. To wrap things up, we won't be back there again.
I went there with my wife. We have been to Yucatan 5 times and to be honest, this property falls below expectations. From the check in I felt they were trying to sell me their spa and room upgrade. I never been to an all inclusive that tries so hard to sell you a bottle of wine. At every restaurant we went they will offer to speed up the sitting process if we decided to buy wine. They offer a decent selection but I refuse to buy a bottle with 300 to 400% markup, this is quite abusive. Also if you wanted to watch their show, you had to buy a bottle of wine. They require pants for the men to enter their restaurants and a lot of us that travel to the tropics don't pack those making it inconvenient. Another interesting point is their non smoking policy. They force you to go outside to the curb to smoke. I don't smoke but my wife does and frankly, they should have designated smoking areas and avoid their guest feel like outcasts. the room was OK, smelled humid and the AC didn't meet my expectations. The bed was comfortable. What they call a mini bar consisted in 4 small beers and a couple of sodas, nothing else. The beach was good as it has been during my other stays. The service was not to par. You have to take your own towels to the lounge chairs and pray to get an umbrella. To wrap things up, we won't be back there again.
10
Pablo
22 nov. 2025
·
A séjourné 5 nuits
Nos gustó bastante. Lo único a mejorar es que hay que esperar demasiado en los restaurantes para cenar. Deberían dejar reservar
Nos gustó bastante. Lo único a mejorar es que hay que esperar demasiado en los restaurantes para cenar. Deberían dejar reservar
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
8
Raul Erick
5 mai 2026
·
A séjourné 3 nuits
Bien
Bien
8
Francois
1 mai 2026
·
A séjourné 9 nuits
Chambre propre vue sur la mer mais bruit clim ventilateur 24h24 dommage
Chambre propre vue sur la mer mais bruit clim ventilateur 24h24 dommage
8
Marie-Eve
28 janv. 2026
·
A séjourné 5 nuits
Propreté, nourriture, spectacles du soir
Propreté, nourriture, spectacles du soir
6
Alexandre
24 janv. 2026
·
A séjourné 5 nuits
C’est un très bel hôtel, mais pour nous. Il est important de savoir que l’hôtel est non fumeur. On ne peut même pas fumer sur notre balcon. Si on veut fumer, il faut passer les grilles de l’hôtel et aller dans la rue. Le site est très petit pour la quantité de personnes, ce qui fait qu’il peut être très difficile d’avoir une chaise longue puisque les gens les réservent très tôt le matin. Nous avons payer plus cher pour une piscine privée, mais on n’a pratiquement jamais pu y aller par manque de places, très décevant. Finalement, on ne peut pas réserver les restaurants donc, il est possible d’attendre entre 30 minutes et une heure. Je dois souligner que le personnel est extraordinaire.
C’est un très bel hôtel, mais pour nous. Il est important de savoir que l’hôtel est non fumeur. On ne peut même pas fumer sur notre balcon. Si on veut fumer, il faut passer les grilles de l’hôtel et aller dans la rue. Le site est très petit pour la quantité de personnes, ce qui fait qu’il peut être très difficile d’avoir une chaise longue puisque les gens les réservent très tôt le matin. Nous avons payer plus cher pour une piscine privée, mais on n’a pratiquement jamais pu y aller par manque de places, très décevant. Finalement, on ne peut pas réserver les restaurants donc, il est possible d’attendre entre 30 minutes et une heure. Je dois souligner que le personnel est extraordinaire.
10
Nathalie
24 janv. 2026
·
A séjourné 5 nuits
Le spa a été une experience vraiment super. Une belle place !!
Le spa a été une experience vraiment super. Une belle place !!
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 00:00
Avant 12:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Vous envisagez cet hôtel pour votre voyage à Cancún ?
Quel est le tarif habituel des chambres dans cet hôtel ?
Au cours des 60 à 90 prochains jours, le tarif moyen des chambres au Secrets The Vine Cancun - All Inclusive Adults Only à Cancun est généralement d'environ 438 $US par nuit pour deux personnes, allant de 410 $US à 616 $US aux dates de pointe.
Quelle est la meilleure période pour visiter et éviter la foule ?
La période la moins fréquentée au Secrets The Vine Cancun - All Inclusive Adults Only à Cancun est septembre, tandis que janvier est le mois le plus fréquenté. La demande devrait diminuer régulièrement après avril et rester la plus basse jusqu'à la fin de l'été, prévoyez donc des plages plus calmes et des réservations plus faciles en septembre.
Qu'y a-t-il à proximité et à qui convient cet hôtel ?
Situé dans le Quintana Roo, le Secrets The Vine Cancun - All Inclusive Adults Only à Cancun est proche de la plage Ballenas, du centre commercial La Isla et du musée Maya de Cancun, ce qui facilite la combinaison de moments de détente à la plage avec des visites touristiques et des séances de shopping. L'hôtel s'adresse particulièrement aux couples et aux groupes et met l'accent sur les expériences de plage/côte et le luxe, comme la relaxation au spa et le golf à proximité.
Quel mois offre les tarifs de chambre les plus bas ici ?
Septembre est le mois le moins cher pour séjourner au Secrets The Vine Cancun - All Inclusive Adults Only à Cancun, avec une moyenne de 355 $US par nuit; février est le mois le plus cher, avec une moyenne de 743 $US.
Comment le prix par nuit à Secrets The Vine Cancun - All Inclusive Adults Only, à Cancún se situe-t-il par rapport aux dernières semaines ?
Le prix actuel de Secrets The Vine Cancun - All Inclusive Adults Only, à Cancún est de 372 $US par nuit pour 2 voyageurs, ce qui est habituel pour cet hôtel : il se situe à moins de 10 % de sa moyenne de 350 $US enregistrée au cours des 60 derniers jours. La plupart des nuits pendant cette période se situaient entre 296 $US et 528 $US.
Prix pour les dates à venir
novembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
décembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-10-31: 551.0947616912841USD
- 2026-11-01: 396.5294942657471USD
- 2026-11-02: 383.54999560852053USD
- 2026-11-03: 383.54999560852053USD
- 2026-11-04: 423.22014348602295USD
- 2026-11-05: 495.6560404556274USD
- 2026-11-06: 510.83968875579836USD
- 2026-11-07: NO DATA
- 2026-11-08: 610.549997946167USD
- 2026-11-09: 470.5499933425903USD
- 2026-11-10: 470.5499933425903USD
- 2026-11-11: 470.5499933425903USD
- 2026-11-12: NO DATA
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: 470.5499933425903USD
- 2026-11-16: 407.5500032333374USD
- 2026-11-17: 407.5500032333374USD
- 2026-11-18: NO DATA
- 2026-11-19: NO DATA
- 2026-11-20: 455.7600091079712USD
- 2026-11-21: 448.04719426574707USD
- 2026-11-22: 448.04719426574707USD
- 2026-11-23: 421.16839426574705USD
- 2026-11-24: 421.16839426574705USD
- 2026-11-25: 423.4082942657471USD
- 2026-11-26: 448.04719426574707USD
- 2026-11-27: 472.5499968261719USD
- 2026-11-28: 472.5499968261719USD
- 2026-11-29: 472.5499968261719USD
- 2026-11-30: 442.550012928772USD
- 2026-12-01: 426.54998506011964USD
- 2026-12-02: 426.54998506011964USD
- 2026-12-03: 943.3128859375USD
- 2026-12-04: NO DATA
- 2026-12-05: NO DATA
- 2026-12-06: 433.55001434173585USD
- 2026-12-07: 426.54998506011964USD
- 2026-12-08: 426.54998506011964USD
- 2026-12-09: 426.54998506011964USD
- 2026-12-10: 454.5499996520996USD
- 2026-12-11: 454.5499996520996USD
- 2026-12-12: 454.5499996520996USD
- 2026-12-13: 454.5499996520996USD
- 2026-12-14: 406.54998440246584USD
- 2026-12-15: 406.54998440246584USD
- 2026-12-16: 406.54998440246584USD
- 2026-12-17: 433.55001434173585USD
- 2026-12-18: 423.4082942657471USD
- 2026-12-19: 395.2800090332031USD
- 2026-12-20: 386.64000902252195USD
- 2026-12-21: 423.36000052337647USD
- 2026-12-22: 423.36000052337647USD
- 2026-12-23: 416.8799919708252USD
- 2026-12-24: 561.5499980438233USD
- 2026-12-25: 563.3384728851319USD
- 2026-12-26: NO DATA
- 2026-12-27: NO DATA
- 2026-12-28: NO DATA
- 2026-12-29: NO DATA
- 2026-12-30: NO DATA
- 2026-12-31: NO DATA
Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique. Cet établissement applique un code vestimentaire strict dans les restaurants.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit et les cartes de débit; espèces non acceptées
- Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, un détecteur de fumée, un système de sécurité et un éclairage extérieur
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement
- Le prix total affiché pour les séjours du 31 décembre inclut le tarif spécial du repas obligatoire du réveillon du Jour de l'An.
- Les enfants de moins de 18 ans ne sont pas admis dans cet hébergement réservé aux adultes.
- Seules les personnes enregistrées peuvent accéder aux chambres.
- L'hébergement est doté de chambres communicantes/adjacentes, qui pourraient être disponibles aux dates de votre séjour. Veuillez en faire la demande en contactant directement l'hébergement à l'aide des coordonnées indiquées dans la confirmation de réservation.
- L'hébergement n'accepte les animaux de compagnie que dans certaines chambres. Par ailleurs, la présence d'animaux de compagnie fait l'objet d'un supplément (voir section « Frais »). Si vous souhaitez amener votre animal, veuillez contacter directement l'hébergement au moyen des coordonnées fournies dans la confirmation de réservation.
- Cet hébergement accueille des clients de toutes orientations sexuelles et identités de genres (LGBTQIA+ friendly).
Informations sur l'établissement
Numéro d'enregistrement de l'établissement 002-025-000409/2026
- Animaux de compagnie : 65 USD par animal et par nuit
- Tout départ tardif fait l’objet de frais supplémentaires (sujet à disponibilité)
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Navette aéroport
Restaurant
Piscine
Centre d'affaires
Service en chambre
Services
Centre d'affaires
Organisation d'excursions
Nettoyage à sec
Ménage
Salle de banquet
Service de change
Coffre-fort
Distributeur automatique de billets
Consigne à bagage
Formalités d'arrivée/Départ express
Laverie
24-Hour Front Desk
Bingo
Concierge Services
Activités
Piscine
Plage privée
Parcours de golf (à proximité)
Plage (à proximité)
Karaoké
Billard
Piscine extérieure
Musique live
Evening Entertainment
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Tennis de table
Terrasse
Fitness Center (nearby)
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Sauna
Hammam
Massage
Salon de bronzage
Spa et centre de bien-être
Salon de coiffure/Beauté
Soins corporels
Soins pour le visage
Bar de la piscine
Petit-déjeuner en chambre
Réservé aux adultes
Beach Sun Loungers
Snack Bar/Deli
Parking
Parking
Navette aéroport
Service de voiturier
Parking gratuit
Parking (Limited)
Parking Onsite
Connexion Internet
Wi-fi gratuit