Hostal Alcobia

Although our room was small and dated, it was very clean and tidy. Because we tend to spend a lot of the time exploring, we don't spend much time in our room, it really is just a place to get our heads down so the hostel was perfect for us. The location is perfect for all the sights and the EA bus stop is fifteen minutes walk away, also two supermarkets a couple of minutes away. There are also some great bars close buy. We would be happy to stay again.

normal

No soap or shampoo provided. More then 2 hours was struggled for entry keys. Customer service contact number declined calls and blocked my number. I want my money back.

Management is good

room was very small, not for 2 big men like ourselves. the bathroom was even so small we struggled everyday to have a decent shower as it was very difficult to get into the bathroom. we had issues onthe 1st night as the room was very cold and the heating system didn't work. however, Juan was very helpful and changed our room which was much better. Staff very polite and helpful always provided anything we needed and got back to us as soon as they could.