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Location
Located in Coatepec, Hotel Casa Real del Café is minutes from Cascada Bola de Oro and Cerro de Culebra
Restaurant
24-Hour Reception
WiFi
Coffee Shop/Café
Terrace
Wheelchair Accessible (Limited)
8
Room details
Sleeps 8
Based on 217 verified reviews
Business
9%
Couple
34%
Family
46%
Group
5%
Solo
5%
AI-generated summary based on recent guest reviews
At Hotel Casa Real Del Cafe, travelers highlight the central, walkable location and charming style, while noting mixed room comfort, especially aging mattresses, some windowless or warm rooms without air conditioning, plus occasional noise, variable Wi-Fi, and uneven service experiences.
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What guests think
At Hotel Casa Real Del Cafe, travelers highlight the central, walkable location and charming style, while noting mixed room comfort, especially aging mattresses, some windowless or warm rooms without air conditioning, plus occasional noise, variable Wi-Fi, and uneven service experiences.
Many appreciate overall cleanliness, but others report musty odors, worn linens, and isolated pest problems. Breakfast and coffee earn frequent praise, though portion sizes, speed, or billing for an included option sometimes disappoint. Secure parking nearby is handy. Expect character and convenience with some trade-offs in comfort and consistency.
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AI-generated summary based on recent guest reviews
Facilities
Secure, covered parking across the street is convenient.
Related guest reviews
Zaira
Aug 15, 2025
·
Stayed 1 night
Erick
Mar 9, 2024
·
Stayed 2 nights
Allen
Nov 6, 2023
·
Stayed 1 night
Miguel
Sep 17, 2024
·
Stayed 2 nights
Chris
Nov 17, 2023
·
Stayed 1 night
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is often praised, but several reviews cite musty odors, worn or stained linens, and a few pest incidents; housekeeping missed or reduced amenities in some cases.
Related guest reviews
Alberto
Nov 20, 2024
·
Stayed 2 nights
Alvaro
Oct 27, 2024
·
Stayed 3 nights
Alberto
Nov 16, 2024
·
Stayed 2 nights
MIGUEL
Aug 21, 2025
·
Stayed 1 night
Andrea
May 22, 2024
·
Stayed 2 nights
Ernesto
Oct 27, 2025
·
Stayed 4 nights
YRRC
Sep 25, 2025
·
Stayed 1 night
Adalberto
Oct 29, 2023
·
Stayed 1 night
Jose
Dec 27, 2023
·
Stayed 4 nights
YRRC
Sep 25, 2025
·
Stayed 1 night
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AI-generated summary based on recent guest reviews
Rooms
Rooms have rustic charm, but many report uncomfortable, aging mattresses, some dark or windowless spaces with limited ventilation, and noise from outside or common areas. Air conditioning is absent and Wi-Fi and shower pressure/temperature can be unreliable.
Related guest reviews
Alberto
Nov 20, 2024
·
Stayed 2 nights
carlos
Dec 7, 2025
·
Stayed 1 night
Roberto
Aug 5, 2025
·
Stayed 1 night
Cristina
Jul 28, 2024
·
Stayed 2 nights
Maria
Jul 22, 2024
·
Stayed 2 nights
Azucena
Jul 30, 2024
·
Stayed 1 night
Felipe
Jul 28, 2025
·
Stayed 1 night
Frida
Apr 25, 2025
·
Stayed 2 nights
Jorge Lopez
Nov 21, 2025
·
Stayed 1 night
Vianey no
Mar 19, 2025
·
Stayed 1 night
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AI-generated summary based on recent guest reviews
Service
Guests frequently commend friendly service, especially from restaurant staff and some front-desk teams, but many cite curt or inflexible reception policies and limited help. A few report poor responsiveness and late-night staff noise.
Related guest reviews
Alvaro
Oct 27, 2024
·
Stayed 3 nights
Vladimir
May 31, 2025
·
Stayed 2 nights
Leobardo
Aug 11, 2025
·
Stayed 1 night
MARIO ALBERTO
Nov 18, 2024
·
Stayed 2 nights
Michael
Apr 22, 2025
·
Stayed 2 nights
Alfredo
Aug 17, 2024
·
Stayed 1 night
Eric
Feb 27, 2024
·
Stayed 1 night
Darla
Feb 17, 2024
·
Stayed 2 nights
Lina
Aug 12, 2025
·
Stayed 2 nights
Marcela
Dec 13, 2023
·
Stayed 4 nights
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AI-generated summary based on recent guest reviews
Location
Consistently praised for a central, walkable setting a few blocks from the main square, close to cafés and restaurants; nearby parking aids access.
Related guest reviews
Zaira
Aug 15, 2025
·
Stayed 1 night
Leobardo
Aug 11, 2025
·
Stayed 1 night
Carlos Alberto Lagunes
May 13, 2025
·
Stayed 2 nights
Jose
Mar 10, 2023
·
Stayed 2 nights
Jorge
May 3, 2023
·
Stayed 1 night
Chris
Nov 17, 2023
·
Stayed 1 night
Oscar
Feb 26, 2024
·
Stayed 1 night
Sergio
Mar 26, 2024
·
Stayed 1 night
Alejandra
Nov 2, 2024
·
Stayed 1 night
JAIME EDUARDO
Jul 25, 2025
·
Stayed 1 night
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AI-generated summary based on recent guest reviews
Dining
Breakfast and coffee are widely enjoyed, with a light complimentary option in some stays. Downsides include small portions, slow service, limited kitchen hours, and occasional confusion or charges when breakfast was expected to be included.
Related guest reviews
Miguel Ángel Enrique
Sep 19, 2023
·
Stayed 1 night
Alberto
Nov 16, 2024
·
Stayed 2 nights
David
Nov 26, 2024
·
Stayed 1 night
MIGUEL
Aug 21, 2025
·
Stayed 1 night
Darla
Feb 17, 2024
·
Stayed 2 nights
Ada Laura Luna
Nov 12, 2024
·
Stayed 3 nights
Alejandro
Nov 18, 2024
·
Stayed 1 night
Alberto
Nov 11, 2025
·
Stayed 2 nights
Javier
Mar 19, 2024
·
Stayed 3 nights
Nora
May 8, 2025
·
Stayed 1 night
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AI-generated summary based on recent guest reviews
Check-in time is at 00:00 and check-out time is also at 00:00. A deposit must be paid via bank transfer, and the hotel will contact guests with further details.
The hotel offers limited wheelchair accessibility, including wheelchair-accessible facilities.
The hotel is located in Coatepec, just minutes from Cascada Bola de Oro and Cerro de Culebra.
Children are allowed at the hotel, but specific age policies for free stays are not provided.
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Instant AI responses are based on hotel information
Age Requirements
Minimum age to check in is 18 years old
Pets
Pets not allowed;
Front Desk Services
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy;This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room;
Dining
Enjoy a meal at El Antiguo Beneficio or snacks in the coffee shop/cafe. The inn also offers room service (during limited hours).
Popular amenities
Restaurant
24-Hour Reception
WiFi
Coffee Shop/Café
Terrace
Wheelchair Accessible (Limited)
General
Restaurant
Coffee Shop/Café
Wheelchair Accessible (Limited)
Services
24-Hour Reception
Activities
Terrace
Internet
WiFi