From
Select dates to see prices and availability
From
Location
Located in Coatepec, Hotel Casa Real del Café is minutes from Cascada Bola de Oro and Cerro de Culebra
Restaurant
24-hour reception
WiFi
Coffee Shop/Café
Terrace
Wheelchair Accessible (Limited)
8
Room details
Sleeps 8
Based on 217 verified reviews
Business
9%
Couple
34%
Family
46%
Group
5%
Solo
5%
AI-generated summary based on recent guest reviews
At Hotel Casa Real Del Cafe, travelers highlight the central, walkable location and charming style, while noting mixed room comfort, especially aging mattresses, some windowless or warm rooms without air conditioning, plus occasional noise, variable Wi-Fi, and uneven service experiences.
Read moreWas this helpful?
What guests think
At Hotel Casa Real Del Cafe, travelers highlight the central, walkable location and charming style, while noting mixed room comfort, especially aging mattresses, some windowless or warm rooms without air conditioning, plus occasional noise, variable Wi-Fi, and uneven service experiences.
Many appreciate overall cleanliness, but others report musty odors, worn linens, and isolated pest problems. Breakfast and coffee earn frequent praise, though portion sizes, speed, or billing for an included option sometimes disappoint. Secure parking nearby is handy. Expect character and convenience with some trade-offs in comfort and consistency.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Secure, covered parking across the street is convenient.
Related guest reviews
Zaira
15 Aug 2025
·
Stayed 1 night
Erick
9 Mar 2024
·
Stayed 2 nights
Allen
6 Nov 2023
·
Stayed 1 night
Miguel
17 Sept 2024
·
Stayed 2 nights
Chris
17 Nov 2023
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is often praised, but several reviews cite musty odors, worn or stained linens, and a few pest incidents; housekeeping missed or reduced amenities in some cases.
Related guest reviews
Alberto
20 Nov 2024
·
Stayed 2 nights
Alvaro
27 Oct 2024
·
Stayed 3 nights
Alberto
16 Nov 2024
·
Stayed 2 nights
MIGUEL
21 Aug 2025
·
Stayed 1 night
Andrea
22 May 2024
·
Stayed 2 nights
Ernesto
27 Oct 2025
·
Stayed 4 nights
YRRC
25 Sept 2025
·
Stayed 1 night
Adalberto
29 Oct 2023
·
Stayed 1 night
Jose
27 Dec 2023
·
Stayed 4 nights
YRRC
25 Sept 2025
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms have rustic charm, but many report uncomfortable, aging mattresses, some dark or windowless spaces with limited ventilation, and noise from outside or common areas. Air conditioning is absent and Wi-Fi and shower pressure/temperature can be unreliable.
Related guest reviews
Alberto
20 Nov 2024
·
Stayed 2 nights
carlos
7 Dec 2025
·
Stayed 1 night
Roberto
5 Aug 2025
·
Stayed 1 night
Cristina
28 Jul 2024
·
Stayed 2 nights
Maria
22 Jul 2024
·
Stayed 2 nights
Azucena
30 Jul 2024
·
Stayed 1 night
Felipe
28 Jul 2025
·
Stayed 1 night
Frida
25 Apr 2025
·
Stayed 2 nights
Jorge Lopez
21 Nov 2025
·
Stayed 1 night
Vianey no
19 Mar 2025
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Guests frequently commend friendly service, especially from restaurant staff and some front-desk teams, but many cite curt or inflexible reception policies and limited help. A few report poor responsiveness and late-night staff noise.
Related guest reviews
Alvaro
27 Oct 2024
·
Stayed 3 nights
Vladimir
31 May 2025
·
Stayed 2 nights
Leobardo
11 Aug 2025
·
Stayed 1 night
MARIO ALBERTO
18 Nov 2024
·
Stayed 2 nights
Michael
22 Apr 2025
·
Stayed 2 nights
Alfredo
17 Aug 2024
·
Stayed 1 night
Eric
27 Feb 2024
·
Stayed 1 night
Darla
17 Feb 2024
·
Stayed 2 nights
Lina
12 Aug 2025
·
Stayed 2 nights
Marcela
13 Dec 2023
·
Stayed 4 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Consistently praised for a central, walkable setting a few blocks from the main square, close to cafés and restaurants; nearby parking aids access.
Related guest reviews
Zaira
15 Aug 2025
·
Stayed 1 night
Leobardo
11 Aug 2025
·
Stayed 1 night
Carlos Alberto Lagunes
13 May 2025
·
Stayed 2 nights
Jose
10 Mar 2023
·
Stayed 2 nights
Jorge
3 May 2023
·
Stayed 1 night
Chris
17 Nov 2023
·
Stayed 1 night
Oscar
26 Feb 2024
·
Stayed 1 night
Sergio
26 Mar 2024
·
Stayed 1 night
Alejandra
2 Nov 2024
·
Stayed 1 night
JAIME EDUARDO
25 Jul 2025
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Breakfast and coffee are widely enjoyed, with a light complimentary option in some stays. Downsides include small portions, slow service, limited kitchen hours, and occasional confusion or charges when breakfast was expected to be included.
Related guest reviews
Miguel Ángel Enrique
19 Sept 2023
·
Stayed 1 night
Alberto
16 Nov 2024
·
Stayed 2 nights
David
26 Nov 2024
·
Stayed 1 night
MIGUEL
21 Aug 2025
·
Stayed 1 night
Darla
17 Feb 2024
·
Stayed 2 nights
Ada Laura Luna
12 Nov 2024
·
Stayed 3 nights
Alejandro
18 Nov 2024
·
Stayed 1 night
Alberto
11 Nov 2025
·
Stayed 2 nights
Javier
19 Mar 2024
·
Stayed 3 nights
Nora
8 May 2025
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Check-in time is at 00:00 and check-out time is also at 00:00. A deposit must be paid via bank transfer, and the hotel will contact guests with further details.
The hotel offers limited wheelchair accessibility, including wheelchair-accessible facilities.
The hotel is located in Coatepec, just minutes from Cascada Bola de Oro and Cerro de Culebra.
Children are allowed at the hotel, but specific age policies for free stays are not provided.
Have a question?
Instant AI responses are based on hotel information
Age Requirements
Minimum age to check in is 18 years old
Pets
Pets not allowed;
Front Desk Services
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy;This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room;
Dining
Enjoy a meal at El Antiguo Beneficio or snacks in the coffee shop/cafe. The inn also offers room service (during limited hours).
Popular amenities
Restaurant
24-hour reception
WiFi
Coffee Shop/Café
Terrace
Wheelchair Accessible (Limited)
General
Restaurant
Coffee Shop/Café
Wheelchair Accessible (Limited)
Services
24-hour reception
Activities
Terrace
Internet
WiFi