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Gran Hotel El Encanto

From

US$42
/ night
Gran Hotel El Encanto - Image 1
Gran Hotel El Encanto - Room
Gran Hotel El Encanto - Room
Gran Hotel El Encanto - Restaurant
Gran Hotel El Encanto - Bathroom

Select dates to see prices and availability

From

US$42
/ night

About this property

Take in the views from a garden and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.
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  • Parking

  • Restaurant

  • Business centre

  • Room service

  • Tour desk

  • Dry cleaning

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Location

Calle Crescencio Rosas 27, Santa Lucía, San Cristóbal de las Casas, Chiapas, Mexico

Arches of Carmen (0.2 Miles)

Santo Domingo Handicraft Market (0.3 Miles)

Church of San Cristobal (0.3 Miles)

Plaza 31 de Marzo (0.3 Miles)

Museo de San Cristóbal (0.3 Miles)

Mesoamerican Museum of Jade (0.3 Miles)


Room options

Standard Double Room

Room details

2 Double Beds

Sleeps 4

172 ft²

Heating
Wi-Fi (Free)
Private Bathroom

Basic Single Room

Room details

1 Extra-Large Double Bed

Sleeps 2

172 ft²

Heating
Wi-Fi (Free)
Private Bathroom

Guest reviews of Gran Hotel El Encanto

Facilities

7.6

Cleanliness

7.6

Rooms

6

Service

7.5

Location

6

Dining

6

2

Rasmus

IAN-logo

21 Nov 2023

·

Stayed 2 nights

The hotel couldn’t find our reservation and wasn’t very helpful in solving the problem. Front staff didn’t speak any English and wouldn’t try to communicate via google translate. When another (Spanish speaking) couple showed up with the same problem and complained a little “harder” than I was able too - it got things moving and we were setup in another hotel.
The hotel couldn’t find our reservation and wasn’t very helpful in solving the problem. Front staff didn’t speak any English and wouldn’t try to communicate via google translate. When another (Spanish speaking) couple showed up with the same problem and complained a little “harder” than I was able too - it got things moving and we were setup in another hotel.

10

Amado

EXP-logo

19 Sept 2025

·

Stayed 1 night

Me encanta este hotel, a una cuadra del andador principal, tiene un estacionamiento amplio, y la atención es muy buena, habitaciones cómodas.
Me encanta este hotel, a una cuadra del andador principal, tiene un estacionamiento amplio, y la atención es muy buena, habitaciones cómodas.

10

Abraham

EXP-logo

18 Apr 2025

·

Stayed 1 night

Muy bien
Muy bien

6

isaac guzman

EXP-logo

5 Feb 2024

·

Stayed 2 nights

Mejorar las condiciones de muebles
Mejorar las condiciones de muebles

10

Irais

EXP-logo

31 Dec 2023

·

Stayed 1 night

Buen lugar céntrico, el personal amigable y servicial
Buen lugar céntrico, el personal amigable y servicial

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 10:30 to 00:00

Before 12:30


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs about Gran Hotel El Encanto

Is parking available at the hotel?

Yes, free self-parking is available on-site, but it is limited.


What type of breakfast is offered and what are the serving hours?

Breakfast is available, and guests can enjoy breakfast in the room. The specific serving hours are not mentioned.


Does the hotel allow pets?

No pets and no service animals are allowed at this property.


What are the check-in and check-out times?

Check-in time is from 10:30 AM until midnight, and check-out time is at 12:30 PM. Early check-in is available for a fee of MXN 150, subject to availability.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.


Where is the hotel located in relation to local attractions?

The hotel is located in Santa Lucía, San Cristóbal de las Casas, just steps from the Arches of Carmen and a 5-minute walk from the Santo Domingo Handicraft Market. It is approximately 0.3 miles from Plaza 31 de Marzo and Museo de San Cristóbal.


What are the hotel's policies regarding children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.


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Prices for upcoming dates

November 2026
December 2026

Cheaper

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Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.



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