Name: The Ritz-Carlton, Xi'an
Address: No 50, Keji 2nd Road Gaoxin District, Xi'an, China, Xi'an, Shaanxi, China
Rating: 9.3

Guest reviews

9.3

Superb

Based on 60 verified reviews

What guests think

AI-generated summary based on recent guest reviews

At The Ritz-Carlton, Xi'an, travellers consistently praise exceptionally attentive service, very clean and spacious modern rooms, and high-quality dining including standout breakfasts and brunches, with well-kept spa and pool facilities enhancing a comfortable, upscale stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Jonathan

4 weeks ago

·

Stayed 3 nights

I had a wonderful stay at the Ritz-Carlton Xi'an. Would recommend!

10

Douglas

20 Jan 2026

·

Stayed 4 nights

Just simply the best.

10

Mary

7 Jan 2026

·

Stayed 5 nights

The room was spacious, very nicely appointed and clean. Service was excellent. The breakfast buffet was the best I have ever had anywhere!!

10

Jeffrey

27 Oct 2025

·

Stayed 2 nights

We had a wonderful day at this property. The room and the view were spectacular. We really enjoyed the weekend brunch, which had an incredible amount of food that was high quality. The staff were incredibly accommodating and they arranged a fantastic visit to the terra-cotta warriors. Highly recommended.

10

Tom

24 Oct 2025

·

Stayed 4 nights

Overall I enjoyed my stay there. The room is clean and spacious.

No 50, Keji 2nd Road Gaoxin District, Xi'an, China

Location

Located in Xi'an (Yanta Qu), The Ritz-Carlton, Xi'an is within a 10-minute drive of Xi'an City Walls and Shaanxi History Museum. This luxury hotel is 4.7 mi (7.5 km) from Drum Tower and 4.9 mi (7.8 km) from Xi'an Bell Tower.

Golden Eagle(0.5 Miles)

Xidian University North Campus(1.4 Miles)

Northwestern Polytechnical University(1.5 Miles)

Tang West Market(1.6 Miles)

Xi'an Aviation Museum(1.8 Miles)

Northwest University(2.4 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 00:00

Before 12:00

Security deposit

CNY 1000 per accommodation on arrival.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Self parking is available onsite for a fee of CNY 144 per day. Guests must contact the property in advance to reserve parking.

A buffet breakfast is available daily from 6:30 AM to 10:30 AM for a fee of approximately CNY 268 for adults and children. Children aged 6 and younger eat free breakfast.

No pets and no service animals are allowed at this property.

Check-in is from 2:00 PM until 12:00 AM, and check-out is until 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability. Guests should contact the property in advance to request these options.

The property features elevators and step-free entrances, making it accessible for guests with disabilities. Wheelchair-accessible facilities are available in public areas and rooms.

The property is located in Xi'an (Yanta Qu), within a 10-minute drive of Xi'an City Walls and Shaanxi History Museum. It is approximately 4.7 km from the Drum Tower and 4.9 km from the Xi'an Bell Tower. Public transport options are available nearby.

Yes, the property features an indoor pool and an outdoor heated pool. Pool access is available from 6:00 AM to 11:00 PM.

Up to 2 children aged 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The property offers rollaway beds for a fee of CNY 408 per night, subject to availability. Advance request or confirmation is required for rollaway beds.

The Ritz-Carlton, Xi'an

Amenities

Property description

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