The Ritz-Carlton, Xi'an

From

US$202

/ night

Select dates to see prices and availability

From

US$202

/ night

About this property

Pamper yourself with onsite massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a 24-hour health club and an indoor pool. This Art Deco hotel also features complimentary wireless internet ...

Amenities

Business amenities

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Dining

Grab a bite at Xian Kitchen 鲜厨房, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Children aged 6 and younger eat free breakfast.

Rooms

Make yourself at home in one of the 283 individually decorated guestrooms, featuring minibars and LED televisions. Complimentary wired and wireless internet access is available. Private bathrooms with shower/tub combinations feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks.

Location

Located in Xi'an (Yanta Qu), The Ritz-Carlton, Xi'an is within a 10-minute drive of Xi'an City Walls and Shaanxi History Museum. This luxury hotel is 4.7 mi (7.5 km) from Drum Tower and 4.9 mi (7.8 km) from Xi'an Bell Tower.

What's nearby

Golden Eagle(0.5 Miles)
Xidian University North Campus(1.4 Miles)
Northwestern Polytechnical University(1.5 Miles)
Tang West Market(1.6 Miles)
Xi'an Aviation Museum(1.8 Miles)
Northwest University(2.4 Miles)
Muta Temple Relics Park(2.4 Miles)
Shaanxi Provincial People's Hospital(2.7 Miles)
Shaanxi Sport Training Center(2.7 Miles)
Sculptures of Silk Road(2.7 Miles)
Xi'an Calligraphy Museum(3.3 Miles)
Shaanxi Swimming and Diving Stadium(3.3 Miles)
Xi'an City Walls(3.3 Miles)
Yongyang Park(3.3 Miles)
Jiaodaruisun Stadium(3.4 Miles)
The preferred airport for The Ritz-Carlton, Xi'an is Xi'an (XIY-Xianyang Intl.)(23.4 Miles)

Parking
Restaurant
Swimming pool
Room service
Tour desk
Dry cleaning

Show all

Location

No 50, Keji 2nd Road Gaoxin District, Xi'an, China

Golden Eagle (0.5 Miles)

Xidian University North Campus (1.4 Miles)

Northwestern Polytechnical University (1.5 Miles)

Tang West Market (1.6 Miles)

Xi'an Aviation Museum (1.8 Miles)

Northwest University (2.4 Miles)

More location info

Room options

Room, 2 Double Beds, City View

Room details

2 Double Beds

Sleeps 4

538 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Room, 1 King Bed, City View

Room details

1 Extra-Large Double Bed

Sleeps 3

538 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Suite, 1 King Bed, City View

Room details

1 Extra-Large Double Bed

Sleeps 4

Air Conditioning

Heating

Wi-Fi (Free)

Club Room, 1 King Bed, City View

Room details

1 Extra-Large Double Bed

Sleeps 3

538 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Club Suite, 1 Bedroom

Room details

1 Extra-Large Double Bed

Sleeps 4

1184 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Club Suite, 1 King Bed

Room details

1 Extra-Large Double Bed

Sleeps 3

Air Conditioning

Heating

Wi-Fi (Free)

Deluxe Room, 1 King Bed, City View

Room details

1 Extra-Large Double Bed

Sleeps 3

538 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Suite, 1 Bedroom, City View

Room details

1 Extra-Large Double Bed

Sleeps 4

Air Conditioning

Heating

Wi-Fi (Free)

Club Suite, 1 King Bed, City View

Room details

1 Extra-Large Double Bed

Sleeps 3

2259 ft²

Separate Dining Area

Air Conditioning

Heating

Wi-Fi (Free)

Club Room, 2 Double Beds, City View

Room details

2 Double Beds

Sleeps 4

538 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Guest reviews of The Ritz-Carlton, Xi'an

9.4

Superb

Based on 133 verified reviews

What guests think

AI-generated summary based on recent guest reviews

At The Ritz-Carlton, Xi'an, travellers consistently praise exceptionally attentive service, very clean and spacious modern rooms, and high-quality dining including standout breakfasts and brunches, with well-kept spa and pool facilities enhancing a comfortable, upscale stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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What guests think

The location draws mixed comments: it is adjacent to a mall and close to the metro, yet some guests find the surrounding area less walkable or convenient for sightseeing. A few reviewers mention limited English proficiency among some staff, though overall service remains highly praised. Expect a polished luxury stay, with location suitability depending on your plans.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests praise the well-maintained spa and pool, and the property feels new and upscale.

Related guest reviews

Nancy

14 Jul 2025

Stayed 3 nights

Beautiful hotel. Big rooms. Comfortable beds. Friendly and helpful English speaking staff. Extensive, tasty breakfast and dinner buffets. Chinese restaurant is beautiful and has excellent food and service. Adjacent to a mall that has lots of other restaurants. Lovely spa and pool. Would definitely stay here on next visit.

Yelena

1 Aug 2024

Stayed 2 nights

Its a lush and beautiful hotel. The room was wonderful, nice beds and the lightning system was simply impressive! Bathroom was also something else! Pool, spa all well kept and luxurious. The check in was quick and in the room (not in the frontdesk as usual) which made it feel quite special. Staff is friendly and welcoming. My only suggestion is to hire more English speaking personnel. When calling frontdesk it was very complicated to understand and would get "my English is not very good" and was transferred to a supervisor. Happened twice. The personnel really seems polite and eager to help, dont get me wrong, but the language barrier makes it difficult. Same at the restaurant, the ladies in the entrance had to go find someone that spoke English. Luckily there is always someone :) . Nora\'s help with late check out was outstanding, very fast in her response and helped arrange airport pick up. Overall, it was a delightful stay, I would stay again without a doubt

Edward

12 Apr 2025

Stayed 2 nights

Professional and exemplary customer service from front desk, room service, spa and checkout.

22 Jul 2024

Stayed 3 nights

The hotel is new and the room is comfortable.

Howard

3 Jul 2025

Stayed 3 nights

Beautiful property. Exceptionally thoughtful people.

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Cleanliness

Cleanliness is consistently highlighted, with very tidy rooms and attentive housekeeping.

Related guest reviews

Zhaoyang

20 Mar 2025

Stayed 1 night

Cleanses and friendly staff . Foods are very good

Zhiqiang

6 Nov 2024

Stayed 4 nights

Nice and clean

Mandy

29 Jul 2025

Stayed 1 night

Lovely hotel . Clean and big rooms

Tom

24 Oct 2025

Stayed 4 nights

Overall I enjoyed my stay there. The room is clean and spacious.

Hsien Wu

1 Dec 2025

Stayed 5 nights

客房清潔人員非常負責也很貼心，房間非常乾淨，值得讚賞。櫃檯服務人員禮貌客氣也有耐心。特別感謝馬經理和王小姐讓我們有個愉快的住宿體驗。

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Xianling

28 Aug 2025

Stayed 4 nights

It’s very clean and comfortable. Tasteful decorated and new. Staff is very friendly.

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Rooms

Rooms are spacious, comfortable, and modern, with tasteful decor and some great views.

Related guest reviews

Nancy

14 Jul 2025

Stayed 3 nights

Jeffrey

27 Oct 2025

Stayed 2 nights

We had a wonderful day at this property. The room and the view were spectacular. We really enjoyed the weekend brunch, which had an incredible amount of food that was high quality. The staff were incredibly accommodating and they arranged a fantastic visit to the terra-cotta warriors. Highly recommended.

Siu Mui May

8 Jun 2025

Stayed 2 nights

非常好的酒店，服務超水準。早餐豐富，食物多元化。水果和甜品好多選擇。房間又大又舒適。非常舒服的感覺。大堂接待員有禮貌的服務。房間服務員超水準的服務。有餘五星級的家。下次再來西安，一定再來住。（多謝你們的款待）。

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Yelena

1 Aug 2024

Stayed 2 nights

Mandy

29 Jul 2025

Stayed 1 night

Lovely hotel . Clean and big rooms

christian

17 Nov 2025

Stayed 2 nights

Camera incredibile

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Tom

24 Oct 2025

Stayed 4 nights

Overall I enjoyed my stay there. The room is clean and spacious.

22 Jul 2024

Stayed 3 nights

The hotel is new and the room is comfortable.

Xianling

28 Aug 2025

Stayed 4 nights

It’s very clean and comfortable. Tasteful decorated and new. Staff is very friendly.

Howard

3 Jul 2025

Stayed 3 nights

Beautiful property. Exceptionally thoughtful people.

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AI-generated summary based on recent guest reviews

Service

Service is widely described as attentive, professional, and accommodating, with standout concierge support and thoughtful touches. Some guests note limited English proficiency among certain staff.

Related guest reviews

Joe

3 May 2025

Stayed 1 night

All staff attentive and professional. Highly recommended

Ruben

10 Jan 2025

Stayed 2 nights

Friendly helpful reception staff

Jeffrey

27 Oct 2025

Stayed 2 nights

Yelena

1 Aug 2024

Stayed 2 nights

Kevin

7 Jan 2024

Our stay at Ritz Carlton Xi'an was truly exceptional, thanks to the impeccable service provided by Chief Concierge, Edward Miao. He went above and beyond his duties to ensure that every aspect of our stay was meticulously planned and executed flawlessly. From the moment we arrived, all our requests were promptly attended to, leaving us feeling completely at ease and well taken care of throughout our entire stay. Edward's attention to detail and his genuine dedication to creating a delightful experience for us truly made our time at the Ritz Carlton Xi'an unforgettable. His personalized recommendations and insider knowledge of the city truly enriched our visit, allowing us to experience the best that Xi'an has to offer. Our stay at Ritz Carlton Xi'an was made truly exceptional by the remarkable service provided by the service staff. Their unwavering commitment to ensuring our comfort and satisfaction made all the difference, and we are immensely grateful. Thank you for surpassing our expectations and for creating a delightful and memorable experience for us.

MEI BO

20 Dec 2025

Stayed 5 nights

職員服務非常好

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Edward

12 Apr 2025

Stayed 2 nights

Professional and exemplary customer service from front desk, room service, spa and checkout.

Hector

14 Aug 2025

Stayed 2 nights

The Staff at Ritz Carlton was always helpful to all our needs; they surpassed my expectations, even those members with little understanding of the language l speak (English,) were always willing to assist us when we needed them. This place is amazing

Roy

21 Jun 2025

Stayed 5 nights

Very nice property with great service. Highly recommended

Howard

3 Jul 2025

Stayed 3 nights

Beautiful property. Exceptionally thoughtful people.

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Location

Adjacent to a mall and close to a metro station, but some find the area less walkable and the location less convenient for sightseeing.

Related guest reviews

Nina

13 May 2025

Stayed 2 nights

Only downside is the location

Nancy

14 Jul 2025

Stayed 3 nights

29 Oct 2023

Stayed 2 nights

Family vacation. Comfortable, near the Metro station and shopping centre.

Kam Ling

5 Apr 2025

Stayed 3 nights

方便有地鐵站大商場

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HIDEAKI

12 Oct 2025

Stayed 6 nights

近くに歩き回れるところが少ない。

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Dining

Breakfast and brunch draw strong praise for quality and variety; buffets and the Chinese restaurant are frequently highlighted as excellent.

Related guest reviews

Zhaoyang

20 Mar 2025

Stayed 1 night

Cleanses and friendly staff . Foods are very good

Nancy

14 Jul 2025

Stayed 3 nights

Jeffrey

27 Oct 2025

Stayed 2 nights

ADELE

15 Sept 2024

Stayed 1 night

Absolutely amazing experience - exceptional in every possible way. One of the best hotels we have ever stayed in. Rooms, staff, food - all was just fabulous and unforgettable.

Siu Mui May

8 Jun 2025

Stayed 2 nights

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Xuelian

22 Jul 2025

Stayed 2 nights

Fantastic breakfast, top notch local food options. We all love it, will come back.

tamai

29 Jul 2025

Stayed 5 nights

すべて良かったですが、モーニングが素晴らしかった。

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Alexander

3 weeks ago

Stayed 2 nights

Great hotel, helpful staff, location, amenities

andrew

3 weeks ago

Stayed 1 night

AI PENG

16 Sept 2026

Stayed 1 night

The hotel is conveniently located right at the exit of GanJiaZhai Metro Station, making it incredibly easy to get around. The hotel itself is very clean, with a world-class level of service. The food selection at the Club Lounge is also of excellent quality. For breakfast, I recommend heading to the main restaurant, where the spread is extensive and offers plenty of choices. If you’re considering a stay, I highly recommend booking a Ritz-Carlton Club Room—the Club Lounge access is well worth it.

Tamta

8 Sept 2026

Stayed 2 nights

Property is fine service not so much

Jeremy

6 Aug 2026

Stayed 3 nights

We stayed at 3 hotels in China . This was by far the best. Staff were super friendly and helpful. It’s a very comfortable hotel.

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 00:00

Before 12:00

Security deposit

CNY 1000 per accommodation on arrival.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about The Ritz-Carlton, Xi'an

Is parking available at the property?

Self parking is available on-site for a fee of CNY 144 per day. Guests must contact the property in advance to reserve parking.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:30 AM to 10:30 AM for a fee of approximately CNY 268 for adults and children. Children aged 6 and younger eat free breakfast.

Are pets allowed at the property?

No pets and no service animals are allowed at this property.

What are the check-in and check-out times?

Check-in is from 2:00 PM until 12:00 AM, and check-out is by 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability. Guests should contact the property in advance to request these options.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and elevators, ensuring accessibility for guests with disabilities. Specific details about wheelchair-accessible facilities are not provided.

What is the location of the property in relation to key landmarks?

The property is located in Xi'an (Yanta Qu), within a 10-minute drive of Xi'an City Walls and Shaanxi History Museum. It is approximately 4.7 km from Drum Tower and 4.9 km from Xi'an Bell Tower. Public transport availability is not specified.

Does the property have a swimming pool?

Yes, the property features an indoor pool and an outdoor heated pool. Pool access is available from 6:00 AM to 11:00 PM.

What are the policies for guests staying with children?

Up to 2 children aged 3 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of CNY 408 per night. Advance request or confirmation is required for rollaway beds.

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Prices for upcoming dates

November 2026

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12 $361	13 $313	14 $263
15 $204	16 $204	17 $203	18 $203	19 $204	20 $220	21 $220
22 $198	23 $198	24 $198	25 $198	26 $198	27 $217	28 $215
29 $198	30 $198

December 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in must be done by someone who is at least 18 years old.

You'll be required to pay the following fully refundable deposit.

Deposit: CNY 1000 per day

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Pool access available from 6:00 AM to 11:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Fee for buffet breakfast: approximately CNY 268 for adults and CNY 268 for children
Self parking fee: CNY 144 per day
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: CNY 408.0 per night
Laundry fee: CNY 200 per stay
Spa fee: CNY 2980 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Su	Mo	Tu	We	Th	Fr	Sa
		1 $198	2 $198	3 $198	4 $208	5 $206
6 $198	7 $200	8 $200	9 $200	10 $200	11 $208	12 $206
13 $198	14 $200	15 $200	16 $200	17 $200	18 $208	19 $207
20 $200	21 $200	22 $217	23 $226	24 $226	25 $234	26 $232
27 $208	28 $208	29 $208	30 $208	31 $267