Wink Saigon Centre, Unscripted by Hyatt - 24 Hours stay

Friendly staff and nice bed

The check-in staff were very friendly and welcoming. However, the room was quite small and cramped. Breakfast was just average, with limited options. My biggest issue was with the laundry service staff. I purchased a laundry voucher and received a code to use the machines, but the code didn’t work. Instead of being helpful, the staff member questioned me in an unfriendly way, asking how many times I had already used the code. I explained to her, “I’ve only been here for 4 days and this is my first time doing laundry—how could I have used it multiple times?” She did reset the code for me, but her attitude was clearly annoyed and unpleasant, as if she assumed I was trying to reuse an old code.

All staffs are so nice and helpful, the only problem with bathroom is so small.

Good

Very small room, and not very clean. The room with view is very noisy at night so the hotel gives you ear buds, or you can opt for a room apparently quieter but without any view. I had terrible sleep when i stayed here, couldn’t wait until I could leave. The lobby feels like a casual pub or bar, doesnt have a vibe of a decent hotel. This hotel should be 3 stars, not 4 definitely.