Is parking available at the hotel?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the costs?

Continental breakfasts are available for a fee, approximately MXN 60 to 200 per person.

What are the check-in and check-out times?

Check-in is from 15:00 to 21:00, and check-out is until 12:30. Early or late check-in/check-out may be available upon request and could incur additional charges.

Are airport shuttle services available?

Yes, a roundtrip airport shuttle is available for a surcharge. Guests can arrange the transfer through the hotel.

What accessibility features does the hotel offer?

The hotel features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

Where is the hotel located in relation to local attractions?

The hotel is located within a 5-minute drive of Pena de Bernal and Museo del Dulce, approximately 8.2 km from Finca Sala Vivé by Freixenet México and 10.1 km from Freixenet México.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor pool, which is seasonal.

What are the policies for children staying at the hotel?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The hotel offers cribs for a fee of MXN 300.0 per stay. Advance request or confirmation may be required.

Casa Mateo Hotel Boutique

What guests think

At Casa Mateo Hotel Boutique, travelers praise the charming, central setting and generally friendly staff, noting convenient on-site parking and attractive terraces, while feedback frequently mentions uneven upkeep and amenities that do not always match the boutique price point.

Location is a consistent highlight, with easy walking to the plaza and nearby sights, though some rooms near the church report early-morning noise. Rooms draw mixed comments: recurring issues include weak or absent Wi-Fi, inconsistent water pressure and temperature, dated fixtures, dim lighting, and occasional TV problems or worn mattresses. Dining feedback is uneven, with slow service common and food value varying, although some guests enjoyed breakfast and terrace views. Expect a centrally located stay with character, balanced by variable room quality and services.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate on-site parking and terrace areas with views. Several reviews report the pool as very cold or not well cleaned; one review notes limited accessibility (no ramps).

Related guest reviews

10

Ismael

9 Sept 2023

·

Stayed 2 nights

Lugar increíble a unos pasos de la plaza principal de peña de Bernal, cómodo, con estacionamiento propio, super atención de su personal, muy limpio y muy pero muy tranquilo, aunque esté en el centro.

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9 $145	10
11 $127	12 $126	13 $127	14 $127	15 $126	16 $129	17 $172
18 $127	19 $169	20 $169	21 $169	22 $169	23 $168	24 $226
25 $166	26 $169	27 $169	28 $169	29 $169	30 $168	31

Su	Mo	Tu	We	Th	Fr	Sa
1 $168	2 $172	3 $170	4 $169	5 $169	6 $170	7 $266
8 $166	9 $168	10 $172	11 $168	12 $170	13 $168	14 $266
15 $169	16 $172	17 $172	18 $171	19 $172	20 $170	21 $226
22 $170	23 $172	24 $172	25 $172	26 $172	27 $184	28 $232
29 $172	30 $170

About this property

Location

Room options

Economy Suite

Standard Room, 1 Queen Bed

Family Studio Suite

Suite Especial

Executive Studio Suite

Family Room

Guest reviews of Casa Mateo Hotel Boutique

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Casa Mateo Hotel Boutique

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