Is parking available at the property?

Yes, free valet parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:30 AM to 11:00 AM for a fee of approximately IDR 151250 for adults and IDR 75625 for children.

Are pets allowed at the property?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

Is there an airport shuttle service available?

Yes, a roundtrip airport shuttle is provided for a surcharge of IDR 450000 per vehicle (one-way, maximum occupancy 4). It is available 24 hours, and guests must contact the property with arrival details to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility should be confirmed with the property prior to arrival.

Where is the property located in relation to key landmarks?

The hotel is located in Ungasan, just a 1-minute drive from Garuda Wisnu Kencana Cultural Park and 10 minutes from Uluwatu Temple. It is also 3.8 miles (6.1 km) from Melasti Beach and 4.3 miles (7 km) from Pandawa Beach.

Does the property have a swimming pool?

Yes, there are 2 outdoor swimming pools available. The pools are operational year-round and include a poolside bar.

What are the policies for guests staying with children?

Children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property is family-friendly and offers amenities suitable for children.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of IDR 550000 per night. Advance request or confirmation is required for availability.

Four Points by Sheraton Bali, Ungasan Hotel

Average nightly price at Four Points by Sheraton Bali, Ungasan by month, last 12 months (USD)
Month	Average price
January	$55
February	$55
March	$52
April	$57
May	$56
June	$52
July	$64
August	$61
September	$59
October	$61
November	$59
December	$65

What guests think

For many travelers at Four Points by Sheraton Bali, Ungasan, standout friendliness and helpfulness of staff and enjoyable breakfasts contrast with dated maintenance, traffic noise affecting sleep in some rooms, and inconsistent cleanliness, shaping a mixed but acceptable mid-range stay.

Several guests enjoyed large rooms with comfortable beds, strong air conditioning, and scenic views. Facilities like the pools are appreciated, though a power outage and towel availability issues were reported. The hillside setting offers quick access to GWK and nearby shops for some, but walking can be challenging and ride-hailing may be unreliable. Best for short, practical stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pools and outdoor areas were praised, but the property shows wear, a nighttime power outage was noted, and pool towels were sometimes unavailable.

Related guest reviews

10

Nirma

Apr 16, 2022

·

Stayed 3 nights

We really enjoyed staying in this hotel. The hotel is beautiful and clean. Service was excellent. All staff were friendly and accommodating especially at breakfast room. The room is nice and clean however, towels were old and smelly although it appears to be cleaned. Would be nice to have brand new towels invested in this beautiful hotel.

4

Anastasia

Jan 9, 2023

·

Stayed 19,366 nights

Ceiling water leaks. Dirty sheets. Broken vents/ air circulation - wet smell in room.

6

Duman

Jul 22, 2024

·

Stayed 10 nights

Kid staff but the hotel itself needs a complete renovation, very old, humidity in the room!

8

Michael

Oct 19, 2024

·

Stayed 8 nights

Very busy and noisy road. Property is in need of maintenance.

10

Constance

Aug 30, 2024

·

Stayed 1 night

Big nice beds to sleep and aircon is cold enough, water pressure of rooms are great!

10

Sabitha

May 25, 2025

·

Stayed 2 nights

I did not like the power outage that happened for 2 hours in the night. We had to walk up to our room in the dark. The breakfast and service is excellent.

6

Margarita

Aug 23, 2025

·

Stayed 1 night

The staff were amazing and the food was great. However, the entire hotel needs some serious updating. The rooms were musty and ill-maintained. They need to be better cleaned too.

10

Trevor

Oct 23, 2024

·

Stayed 2 nights

I loved the people the team. But it was so sterile that you could barely tell you were in . Also clean the roof, it makes you wonder what else is that clean, every room can see it. The people were amazing. The food was amazing. The local food on the menu was amazing. The fish pond was awesome. The pools were awesome. The location was random. Other hotels have cultural touches and more tropical plants to make it an experience. This felt like any hotel. There was no knowledge of local tour guide operators which feels like a quick win. Catering was fantastic. Rooms fantastic. The TV's should be smarter and have access to netflix.

6

Deborah

Jul 11, 2022

·

Stayed 5 nights

The staff were really friendly. Unfortunately the hotel needs a really good clean . Towels were old and discoloured, pool towels were rarely available. Our bathroom had an unpleasant smell the entire time despite us telling them and having it cleaned more. Traffic noise was awful . 3* at best.

8

Diogo

Sep 18, 2024

·

Stayed 1 night

It's a bit outdated and runned down overall. However it has a great breakfast and the staff is really nice

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AI-generated summary based on recent guest reviews

Cleanliness

Feedback is mixed: many found the hotel and rooms clean, while others reported musty odors, old or smelly towels, bathroom smells, dirty sheets, and occasional leaks.

Related guest reviews

10

Mark

Jun 5, 2023

·

Stayed 17 nights

Lovely, friendly staff that went out of their way to help us. The hotel was very clean and our room super comfortable. Would highly recommend.

10

Marilynn

May 27, 2025

·

Stayed 4 nights

The level of customer service is impressive. The staff is genuinely sweet and so accommodating. The room was clean and had a lovely view of the pool. The restaurant staff were all so sweet and accommodated my vegetarian diet. Thank you, Lia, Apriani, and Dian, for taking great care of me during my stay.

10

Nirma

Apr 16, 2022

·

Stayed 3 nights

We really enjoyed staying in this hotel. The hotel is beautiful and clean. Service was excellent. All staff were friendly and accommodating especially at breakfast room. The room is nice and clean however, towels were old and smelly although it appears to be cleaned. Would be nice to have brand new towels invested in this beautiful hotel.

4

Anastasia

Jan 9, 2023

·

Stayed 19,366 nights

Ceiling water leaks. Dirty sheets. Broken vents/ air circulation - wet smell in room.

10

wonjong

Jul 12, 2023

·

Stayed 1 night

Clean Tasty food

6

Margarita

Aug 23, 2025

·

Stayed 1 night

The staff were amazing and the food was great. However, the entire hotel needs some serious updating. The rooms were musty and ill-maintained. They need to be better cleaned too.

2

Raphaelle

Jan 1, 2026

·

Stayed 1 night

Très déçu de la chambre où il est impossible de dormir avec le bruit de la route incessant en contre bas. Sinon bel hôtel, propre.

6

Deborah

Jul 11, 2022

·

Stayed 5 nights

The staff were really friendly. Unfortunately the hotel needs a really good clean . Towels were old and discoloured, pool towels were rarely available. Our bathroom had an unpleasant smell the entire time despite us telling them and having it cleaned more. Traffic noise was awful . 3* at best.

10

SANGEUN

Jun 17, 2025

·

Stayed 1 night

편하게 잘 지냈습니다. 여느 큰 프랜차이즈 다웠어요. 직원들은 매우 친절했고, 룸도 크고 깨끗한 편이었습니다. 조식이 살짝 아쉬웠지만 아침부터 거하게 먹는 스타일이 아니라 크게 영향받지 않았어요. 아!! 특히 직원중에 라라가 정말 너무 친절했어요!! 그녀덕분에 더 따듯함을 느꼈습니다!! 덕분에 잘 쉬고 갑니다!!

6

Jeanne

Sep 23, 2025

·

Stayed 1 night

Room was not as clean as a normal hotel room. I had to request to get the bathroom cleaned when we arrived. Breakfast buffet was good for a 3 star hotel, it could have better drink options.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often spacious and comfortable with good beds, strong air conditioning, and nice views, but several guests encountered dated or musty interiors and significant noise from traffic or corridors.

Related guest reviews

10

Marilynn

May 27, 2025

·

Stayed 4 nights

The level of customer service is impressive. The staff is genuinely sweet and so accommodating. The room was clean and had a lovely view of the pool. The restaurant staff were all so sweet and accommodated my vegetarian diet. Thank you, Lia, Apriani, and Dian, for taking great care of me during my stay.

8

Paul

Sep 2, 2024

·

Stayed 7 nights

Excellent staff. Room below expectations.

6

Duman

Jul 22, 2024

·

Stayed 10 nights

Kid staff but the hotel itself needs a complete renovation, very old, humidity in the room!

8

AKIKO

Jan 26, 2025

·

Stayed 10 nights

良かった点は部屋からの景観が良かった。新年のタイミングであちこちの花火が上がるのが見えて素晴らしかった。スーパーも近くにあるし、朝ご飯も美味しかったです。デメリットは急な坂の途中にあるので徒歩で出掛けるには億劫になるし、grab carもほど捕まらない点。

10

Constance

Aug 30, 2024

·

Stayed 1 night

Big nice beds to sleep and aircon is cold enough, water pressure of rooms are great!

6

Margarita

Aug 23, 2025

·

Stayed 1 night

The staff were amazing and the food was great. However, the entire hotel needs some serious updating. The rooms were musty and ill-maintained. They need to be better cleaned too.

2

Raphaelle

Jan 1, 2026

·

Stayed 1 night

Très déçu de la chambre où il est impossible de dormir avec le bruit de la route incessant en contre bas. Sinon bel hôtel, propre.

10

SANGEUN

Jun 17, 2025

·

Stayed 1 night

편하게 잘 지냈습니다. 여느 큰 프랜차이즈 다웠어요. 직원들은 매우 친절했고, 룸도 크고 깨끗한 편이었습니다. 조식이 살짝 아쉬웠지만 아침부터 거하게 먹는 스타일이 아니라 크게 영향받지 않았어요. 아!! 특히 직원중에 라라가 정말 너무 친절했어요!! 그녀덕분에 더 따듯함을 느꼈습니다!! 덕분에 잘 쉬고 갑니다!!

4

Marguerite

May 12, 2024

·

Stayed 1 night

Séjour décevant pour un hotel Sheraton. Le staff me recommande le restaurant mais finalement impossible d’y manger car il y a un mariage.. l’hotel est vieillissant, les chambres n’ont rien d’extraordinaire. En plus les chambres vers l’ascenseur impossible de dormir a cause de la musique qui sonne et qui resonne, Sans compter le bruit de la rue..

8

Elizabeth

May 20, 2024

·

Stayed 1 night

A great place to stay if you want to visit the GWK, which is why we were there. Good for one night, but not for a vacation. Room was very noisy; even though it was on the 9th floor. Staff were lovely and helpful.

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AI-generated summary based on recent guest reviews

Service

Service is a highlight, with consistently friendly, accommodating staff across reception, breakfast, and the restaurant. A few guests experienced hiccups such as slow room changes or booking and allocation issues.

Related guest reviews

10

Mark

Jun 5, 2023

·

Stayed 17 nights

Lovely, friendly staff that went out of their way to help us. The hotel was very clean and our room super comfortable. Would highly recommend.

10

Marilynn

May 27, 2025

·

Stayed 4 nights

The level of customer service is impressive. The staff is genuinely sweet and so accommodating. The room was clean and had a lovely view of the pool. The restaurant staff were all so sweet and accommodated my vegetarian diet. Thank you, Lia, Apriani, and Dian, for taking great care of me during my stay.

10

Noore

Jul 12, 2023

·

Stayed 3 nights

Environment was pretty great. Also the rooms. I like the most of the waitress behavior. Navi and Mega served us very well. Thank you

10

Nirma

Apr 16, 2022

·

Stayed 3 nights

We really enjoyed staying in this hotel. The hotel is beautiful and clean. Service was excellent. All staff were friendly and accommodating especially at breakfast room. The room is nice and clean however, towels were old and smelly although it appears to be cleaned. Would be nice to have brand new towels invested in this beautiful hotel.

8

Paul

Sep 2, 2024

·

Stayed 7 nights

Excellent staff. Room below expectations.

10

marie

Jan 4, 2024

·

Stayed 12 nights

the staff are so accomodating

10

Angela Zita

Jul 31, 2025

·

Stayed 4 nights

Service is excellent. Staff at Evolution are all really good. Special mention to Lia and all in breakfast service. Reception staff also helpful and gives good advice on where to go.

10

SANGEUN

Jun 17, 2025

·

Stayed 1 night

편하게 잘 지냈습니다. 여느 큰 프랜차이즈 다웠어요. 직원들은 매우 친절했고, 룸도 크고 깨끗한 편이었습니다. 조식이 살짝 아쉬웠지만 아침부터 거하게 먹는 스타일이 아니라 크게 영향받지 않았어요. 아!! 특히 직원중에 라라가 정말 너무 친절했어요!! 그녀덕분에 더 따듯함을 느꼈습니다!! 덕분에 잘 쉬고 갑니다!!

8

Diogo

Sep 18, 2024

·

Stayed 1 night

It's a bit outdated and runned down overall. However it has a great breakfast and the staff is really nice

8

Elizabeth

May 20, 2024

·

Stayed 1 night

A great place to stay if you want to visit the GWK, which is why we were there. Good for one night, but not for a vacation. Room was very noisy; even though it was on the 9th floor. Staff were lovely and helpful.

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AI-generated summary based on recent guest reviews

Location

Convenient for visiting GWK and near a supermarket for some, but the hotel sits on a steep hill with a very busy road, making walking difficult, ride-hailing harder, and traffic noise noticeable.

Related guest reviews

8

Björn

Oct 14, 2023

·

Stayed 3 nights

Leider sehr laut. Eigentlich eine schöne Unterkunft mit super netten Personal. Lage leider durch den Straßenlärm beeinflusst

8

Michael

Oct 19, 2024

·

Stayed 8 nights

Very busy and noisy road. Property is in need of maintenance.

8

AKIKO

Jan 26, 2025

·

Stayed 10 nights

良かった点は部屋からの景観が良かった。新年のタイミングであちこちの花火が上がるのが見えて素晴らしかった。スーパーも近くにあるし、朝ご飯も美味しかったです。デメリットは急な坂の途中にあるので徒歩で出掛けるには億劫になるし、grab carもほど捕まらない点。

10

Trevor

Oct 23, 2024

·

Stayed 2 nights

I loved the people the team. But it was so sterile that you could barely tell you were in . Also clean the roof, it makes you wonder what else is that clean, every room can see it. The people were amazing. The food was amazing. The local food on the menu was amazing. The fish pond was awesome. The pools were awesome. The location was random. Other hotels have cultural touches and more tropical plants to make it an experience. This felt like any hotel. There was no knowledge of local tour guide operators which feels like a quick win. Catering was fantastic. Rooms fantastic. The TV's should be smarter and have access to netflix.

2

Raphaelle

Jan 1, 2026

·

Stayed 1 night

Très déçu de la chambre où il est impossible de dormir avec le bruit de la route incessant en contre bas. Sinon bel hôtel, propre.

6

Deborah

Jul 11, 2022

·

Stayed 5 nights

The staff were really friendly. Unfortunately the hotel needs a really good clean . Towels were old and discoloured, pool towels were rarely available. Our bathroom had an unpleasant smell the entire time despite us telling them and having it cleaned more. Traffic noise was awful . 3* at best.

4

Marguerite

May 12, 2024

·

Stayed 1 night

Séjour décevant pour un hotel Sheraton. Le staff me recommande le restaurant mais finalement impossible d’y manger car il y a un mariage.. l’hotel est vieillissant, les chambres n’ont rien d’extraordinaire. En plus les chambres vers l’ascenseur impossible de dormir a cause de la musique qui sonne et qui resonne, Sans compter le bruit de la rue..

8

Elizabeth

May 20, 2024

·

Stayed 1 night

A great place to stay if you want to visit the GWK, which is why we were there. Good for one night, but not for a vacation. Room was very noisy; even though it was on the 9th floor. Staff were lovely and helpful.

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AI-generated summary based on recent guest reviews

Dining

Breakfast and on-site food receive frequent praise for taste and, at times, variety, with staff accommodating dietary needs; minor critiques include limited drink options at breakfast and one instance of restaurant access blocked by a private event.

Related guest reviews

10

Marilynn

May 27, 2025

·

Stayed 4 nights

The level of customer service is impressive. The staff is genuinely sweet and so accommodating. The room was clean and had a lovely view of the pool. The restaurant staff were all so sweet and accommodated my vegetarian diet. Thank you, Lia, Apriani, and Dian, for taking great care of me during my stay.

8

AKIKO

Jan 26, 2025

·

Stayed 10 nights

良かった点は部屋からの景観が良かった。新年のタイミングであちこちの花火が上がるのが見えて素晴らしかった。スーパーも近くにあるし、朝ご飯も美味しかったです。デメリットは急な坂の途中にあるので徒歩で出掛けるには億劫になるし、grab carもほど捕まらない点。

10

Sabitha

May 25, 2025

·

Stayed 2 nights

I did not like the power outage that happened for 2 hours in the night. We had to walk up to our room in the dark. The breakfast and service is excellent.

10

Ariella

May 8, 2024

·

Stayed 2 nights

amazing breakfast selection

6

Margarita

Aug 23, 2025

·

Stayed 1 night

The staff were amazing and the food was great. However, the entire hotel needs some serious updating. The rooms were musty and ill-maintained. They need to be better cleaned too.

10

Trevor

Oct 23, 2024

·

Stayed 2 nights

I loved the people the team. But it was so sterile that you could barely tell you were in . Also clean the roof, it makes you wonder what else is that clean, every room can see it. The people were amazing. The food was amazing. The local food on the menu was amazing. The fish pond was awesome. The pools were awesome. The location was random. Other hotels have cultural touches and more tropical plants to make it an experience. This felt like any hotel. There was no knowledge of local tour guide operators which feels like a quick win. Catering was fantastic. Rooms fantastic. The TV's should be smarter and have access to netflix.

10

xue

Dec 30, 2024

·

Stayed 1 night

Buffet and clean and big room

10

SANGEUN

Jun 17, 2025

·

Stayed 1 night

편하게 잘 지냈습니다. 여느 큰 프랜차이즈 다웠어요. 직원들은 매우 친절했고, 룸도 크고 깨끗한 편이었습니다. 조식이 살짝 아쉬웠지만 아침부터 거하게 먹는 스타일이 아니라 크게 영향받지 않았어요. 아!! 특히 직원중에 라라가 정말 너무 친절했어요!! 그녀덕분에 더 따듯함을 느꼈습니다!! 덕분에 잘 쉬고 갑니다!!

8

Diogo

Sep 18, 2024

·

Stayed 1 night

It's a bit outdated and runned down overall. However it has a great breakfast and the staff is really nice

6

Jeanne

Sep 23, 2025

·

Stayed 1 night

Room was not as clean as a normal hotel room. I had to request to get the bathroom cleaned when we arrived. Breakfast buffet was good for a 3 star hotel, it could have better drink options.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $63
18 $55	19 $55	20 $55	21 $68	22 $66	23	24
25 $55	26 $55	27 $55	28 $55	29 $68	30 $72	31 $73

Su	Mo	Tu	We	Th	Fr	Sa
1 $71	2 $66	3 $55	4 $55	5 $55	6 $77	7 $73
8 $55	9 $55	10 $55	11 $55	12 $55	13 $55	14 $55
15 $55	16 $55	17 $55	18 $55	19 $55	20	21
22 $73	23 $74	24 $71	25 $69	26 $74	27 $71	28 $67
29 $55	30 $55

Four Points by Sheraton Bali, Ungasan

Prices for Four Points by Sheraton Bali, Ungasan

Monthly average prices

About this property

Location

Room options

Deluxe Room, 1 King Bed, Courtyard View

Deluxe Room, 1 King Bed, Pool Access

Suite, 1 Bedroom

Deluxe Room, 2 Twin Beds, Balcony, Garden View

Deluxe Room, 1 King Bed, Balcony, Garden View

Deluxe Room, 2 Twin Beds, Balcony

Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds, Pool Access

Deluxe Room, 1 King Bed, Balcony

Guest reviews of Four Points by Sheraton Bali, Ungasan

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Four Points by Sheraton Bali, Ungasan

Prices for upcoming dates

Business details