Merriweather Lakehouse Hotel, Autograph Collection

Good cafe selections for breakfast with a relaxing lake view. Overall good stay. Sheets need to be refrshed / checked closer between uses for wear and tear, stains, etc. Bathroom could have been cleaner (shower head spray, base of toilet, mirrors)

Great room and great customer service

All throughout the night running, loud noise , banging, and also no microwaves in hotel. I was missing towels . Housekeeping didn’t do a good job cleaning floor. Dusty and dirty in different areas of my room

When we checked in, we saw all other guests getting a special valentines gift. When we asked about it, we were told only couples who signed up for the “valentines special” got the gift. When we checked with the other couples we were staying with, we found they didn’t buy the special but still received the gift. We also booked a room with a king size bed, but the bed was most definitely a queen. Lastly, we were two adults and we only got 1 bath towel. We requested more towels, but none ever were brought up. We ended up having to share the one towel. All of these things left a sour taste and were were overall disappointed in the stay. Will choose another hotel next time.

It was the front desk gentleman Jermaine I believe his name was, he was absolutely fantastic!!! He really helped me make my ladies Valentine’s Day one to remember