Name: The Heritage Hotel
Address: Shedden Hill, Torquay, Devon (contea), GB
Price range: 99 USD–159 USD per night
Rating: 8.27

Cosa pensano gli ospiti

Dalle recensioni più recenti, i viaggiatori lodano The Heritage Hotel per la sua eccellente posizione fronte mare, le camere spaziose con vista sulla baia e il personale cordiale, sottolineando tuttavia alcune aree datate e una certa delusione per i servizi, come la piscina e l'ascensore fuori servizio da tempo.

Le camere sono generalmente pulite e confortevoli, anche se alcuni ospiti hanno segnalato odori stantii o occasionali mancanze nel servizio di pulizia. Il rumore può propagarsi tra le camere e dal pub nelle serate più affollate, e il parcheggio, sebbene disponibile e spesso gratuito, può essere limitato o richiedere l'utilizzo di un parcheggio a pagamento.

La colazione riceve spesso molti elogi, ma alcuni hanno trovato la selezione limitata, gli orari restrittivi e il ristorante non disponibile oltre la colazione. Aspettatevi una base valida con carattere, piuttosto che un soggiorno completo e curato nei minimi dettagli.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

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Servizi

È disponibile un parcheggio, spesso gratuito, ma i posti sono limitati e angusti, con la possibilità di dover utilizzare un parcheggio a pagamento. Il bar è apprezzato, ma la piscina suscita lamentele per orari limitati, una tariffa per l'utilizzo e servizi datati e di piccole dimensioni, e l'ascensore è frequentemente segnalato come fuori servizio.

Recensioni degli ospiti correlate

8

Olly

18 lug 2025

·

Soggiorno di 1 notte

Excellent location and free car park and breakfast was a bonus

10

Edward

24 nov 2025

·

Soggiorno di 1 notte

For a 1-night stay this hotel had everything we needed. Central location, easy parking, a spacious room with a comfy bed (and the added bonus of a sea view) and a tasty breakfast in the morning. My wife and I visit Torquay a few times and have stayed in most of the hotels in this price bracket - the Heritage has to be one of the best yet.

6

b

27 feb 2024

·

Soggiorno di 3 notti

Parking Feb -ltd size and ltd accessibility.I imagine it being a nightmare spring/summer. Rm10 - 1) Woke freezing in night due to broken Radiator.Donned running tights, 2 tops, hoodie and duvet from 2nd bed..Apparently fixed in the morning but only subsequently felt hot for aprox 1hr. Came back to very cold rm mid afternoon.-rm rad cold, bathrm rad warm. Told by manager due to heating timer.I queried rad discrepancy, promised heater. Returned in night , freezing rm, no heater. Heater finally supplied. 2) V. noisy , Seemingly v, amplified/loud creaking overhead footfalls woke me 1st night. Mild Coughing from another rm actually sounded as though in mine. 3)Decent sea view PROS - location, good wi fi , excellent staff and breakfast, lovely bay viewing conservatory. Pool - v big in splashing/playing around terms but too small for swimming. I used Derwent TLH ,5 mins walk, for laps

4

Jacqueline

3 giu 2024

·

Soggiorno di 4 notti

Walls of room were so thin you could hear everything from surrounding rooms. Pool is in a badly dated and damaged state. Pool availability very limited. Breakfast options limited. Parking spaces very small. Hotel admin slack, they took my payment twice. Felt like a pub not a hotel.

6

Sonya

16 ago 2025

·

Soggiorno di 1 notte

Reasonable stay. Big, clean room, a little bit of a strange smell. Staff friendly. Disappointed that it cost to use the pool, did not see this on hotel details. Also stated that breakfast was included, but was quite prescriptive - 5 options and had to choose one. Would have preferred more flexibility. Lovely views. Room quiet and dark at night.

10

eugene

27 ott 2024

·

Soggiorno di 1 notte

No elevators or lifts

4

Julie

10 mag 2023

·

Soggiorno di 2 notti

was very disappointed that the sauna is now a storage cupboard, the jacuzzi hasn't had water in it for 10 years, there is no gym. the very small pool was only available for use 2 hours a day - one hour in morning during breakfast time and one hour in evening. there was a charge as well, but when we advised our dissatisfaction there was no mention of being charged. no view in the room, just outlooks onto the road, in the room there was dirty towels, cups and spoons. location and staff were good, although obviously they were new and still learning the ropes. breakfast was ok, but I'm used to a lot more choice and there was not a piece of fruit to be seen. car park was always brimming full

8

David

21 nov 2025

·

Soggiorno di 1 notte

Good clean, spacious room. Nice bar.

8

Ian

13 giu 2023

·

Soggiorno di 7 notti

Most of the staff were pleasant and welcoming, a couple of them need to smile and acknowledge their guests instead of ignoring them. Food was good , Appbeys the pub section of the hotel is noisy on a weekend. The rooms are adequate unfortunately the beds are 4ft 6" not 5ft so a bit of a squeeze if you're used to a kinsize , no air-conditioning so it gets a bit stuffy and hot, a fridge and a safe would be a good idea, the lift isn't working and we were informed it hasn't been for 3 year's. Photos of the hotel need updating on their website as they don't show a large apartment block covering two thirds of the beach view now, although the hotel is in a great location, carpark gets very busy, so if no room you have to go to the pay & display carpark next to the hotel . Having said this we would go back as we enjoyed our stay there and it was reasonably good value for money.

8

Richard

28 lug 2025

·

Soggiorno di 1 notte

Easy to find just up from the beach 10 walk into town, good carpark and free if you manage to get a spot. Great food and nice bar.

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Pulizia

La maggior parte degli ospiti descrive le camere come pulite, con un servizio di pulizia generalmente affidabile. Una minoranza ha segnalato odori stantii, muffa, oggetti sporchi o dettagli trascurati.

Recensioni degli ospiti correlate

8

Paul

1 nov 2025

·

Soggiorno di 1 notte

Clean room

6

Sonya

16 ago 2025

·

Soggiorno di 1 notte

Reasonable stay. Big, clean room, a little bit of a strange smell. Staff friendly. Disappointed that it cost to use the pool, did not see this on hotel details. Also stated that breakfast was included, but was quite prescriptive - 5 options and had to choose one. Would have preferred more flexibility. Lovely views. Room quiet and dark at night.

8

Giacinta

28 mag 2023

·

Soggiorno di 1 notte

Really cute place, nice staff, could have been cleaner. Sheets were clean, but if you look with close eye, teapot could have used a wash, corners and nooks and crannies not sparkling. I would stay there again. Loved the view and the bed was comfortable.

8

Melanie

17 nov 2023

·

Soggiorno di 2 notti

Amazing hotel , some mould on ceiling above shower but shower had amazing pressure Cleaners left my door unlocked after cleaning which I was a bit disappointed by

8

Mary

13 ott 2025

·

Soggiorno di 7 notti

The view was great, and the hotel was generally clean and friendly , breakfast was great with a lovely selection I asked for a room on the floor level with the ebntrance and bar etc because of my mobility problems, but I was given one down stairs, the constant using the stairs in and outside was painful and wearing, lots more f guests were not good with mobility so I think at least one grab rail in the showers would be advisable, I felt quite unsteady

8

Malcolm

7 set 2025

·

Soggiorno di 3 notti

A splendid looking building. The room I was in was overlooking the parking area. It had a view unless a tall vehicle parked in the space in front of the windows. A comfortable room but noisy. There didn't seem to be much sound insulation between rooms. I could hear phone conversations, music and rowdy children being entertained. The room did smell a little - not sure what it was but it smelled a little unpleasant. After the first day I no longer noticed it. If I stayed there again I would ask for a different room and hope it was better. The onsite restaurant food was quite good. I enjoyed the daily included breakfast. A small set of choices, though.

4

Julie

10 mag 2023

·

Soggiorno di 2 notti

was very disappointed that the sauna is now a storage cupboard, the jacuzzi hasn't had water in it for 10 years, there is no gym. the very small pool was only available for use 2 hours a day - one hour in morning during breakfast time and one hour in evening. there was a charge as well, but when we advised our dissatisfaction there was no mention of being charged. no view in the room, just outlooks onto the road, in the room there was dirty towels, cups and spoons. location and staff were good, although obviously they were new and still learning the ropes. breakfast was ok, but I'm used to a lot more choice and there was not a piece of fruit to be seen. car park was always brimming full

8

David

21 nov 2025

·

Soggiorno di 1 notte

Good clean, spacious room. Nice bar.

10

Kevin

13 dic 2025

·

Soggiorno di 1 notte

Very welcoming hotel, with clean rooms. Maybe a little dated, but very spacious and has everything you need and more. Great breakfast and a very good bar and menu. A great location also..

4

Richard

9 set 2023

·

Soggiorno di 1 notte

Nice property and good location. But the room we stayed in 4 was poor. Dirty carpet, missing lights, two hangers, old decor. Very noisy from footsteps next floor up early morning. Unsupervised breakfast

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Camere

Le camere sono generalmente spaziose e confortevoli, molte con vista mare, anche se l'arredamento può risultare datato. Diversi ospiti hanno notato pareti sottili e rumore, occasionali problemi di temperatura o di comfort del letto, e caratteristiche come serrature delle porte vecchie o assenza di aria condizionata.

Recensioni degli ospiti correlate

10

Edward

24 nov 2025

·

Soggiorno di 1 notte

For a 1-night stay this hotel had everything we needed. Central location, easy parking, a spacious room with a comfy bed (and the added bonus of a sea view) and a tasty breakfast in the morning. My wife and I visit Torquay a few times and have stayed in most of the hotels in this price bracket - the Heritage has to be one of the best yet.

8

David

31 ott 2025

·

Soggiorno di 6 notti

Large room with sea view. Staff friendly and attentive.

8

Jaswant

9 ago 2025

·

Soggiorno di 3 notti

Double Bed sinking in the middle. Had a family room with 2 double and a single. Room was spaces and big, very lean, room cleaning also verry good.

10

Jocelyn

12 ott 2025

·

Soggiorno di 1 notte

Very last minute booking but did not disappoint. Beautiful room very spacious overlooking the bay. Plenty of coffee facilities and mini toiletries . Comfortable bed and excellent location, value for money with included breakfast

4

Jacqueline

3 giu 2024

·

Soggiorno di 4 notti

Walls of room were so thin you could hear everything from surrounding rooms. Pool is in a badly dated and damaged state. Pool availability very limited. Breakfast options limited. Parking spaces very small. Hotel admin slack, they took my payment twice. Felt like a pub not a hotel.

8

Malcolm

7 set 2025

·

Soggiorno di 3 notti

A splendid looking building. The room I was in was overlooking the parking area. It had a view unless a tall vehicle parked in the space in front of the windows. A comfortable room but noisy. There didn't seem to be much sound insulation between rooms. I could hear phone conversations, music and rowdy children being entertained. The room did smell a little - not sure what it was but it smelled a little unpleasant. After the first day I no longer noticed it. If I stayed there again I would ask for a different room and hope it was better. The onsite restaurant food was quite good. I enjoyed the daily included breakfast. A small set of choices, though.

10

Ross

1 ago 2025

·

Soggiorno di 1 notte

Check in was quick and easy. Room was sooooo hot due to all glass fronted room which had been in direct sunlight all day with the curtains open. Asked for another room which was provided without fuss. 5 min walk (max) to beach & bars, harbour & marina about 10 mins away.

10

Philip

7 dic 2025

·

Soggiorno di 2 notti

Great location, very friendly staff, the room we had was massive with a living and dining area, the pub food and breakfast was lovely 👌

8

Barry

3 ott 2025

·

Soggiorno di 4 notti

En-suite door gets stuck , bed uncomfortably dated room but breakfast was v good and staff excellent

8

Ian

13 giu 2023

·

Soggiorno di 7 notti

Most of the staff were pleasant and welcoming, a couple of them need to smile and acknowledge their guests instead of ignoring them. Food was good , Appbeys the pub section of the hotel is noisy on a weekend. The rooms are adequate unfortunately the beds are 4ft 6" not 5ft so a bit of a squeeze if you're used to a kinsize , no air-conditioning so it gets a bit stuffy and hot, a fridge and a safe would be a good idea, the lift isn't working and we were informed it hasn't been for 3 year's. Photos of the hotel need updating on their website as they don't show a large apartment block covering two thirds of the beach view now, although the hotel is in a great location, carpark gets very busy, so if no room you have to go to the pay & display carpark next to the hotel . Having said this we would go back as we enjoyed our stay there and it was reasonably good value for money.

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Servizio

Il personale è ampiamente elogiato per la sua cordialità, disponibilità e reattività, con check-in rapidi e modifiche alle camere rapide quando necessarie. Alcuni ospiti hanno segnalato delle mancanze, come una porta lasciata aperta, un errore di pagamento o richieste relative alla posizione della camera non soddisfatte.

Recensioni degli ospiti correlate

8

David

31 ott 2025

·

Soggiorno di 6 notti

Large room with sea view. Staff friendly and attentive.

10

Josette

6 giu 2025

·

Soggiorno di 4 notti

The hotel was in a great location, the staff were outstanding. They couldn't do enough for us. They were great. We loved every minute. Would recommended it . Fabulous.

10

philip

17 mag 2025

·

Soggiorno di 3 notti

Excellent hotel with great staff

4

Jacqueline

3 giu 2024

·

Soggiorno di 4 notti

Walls of room were so thin you could hear everything from surrounding rooms. Pool is in a badly dated and damaged state. Pool availability very limited. Breakfast options limited. Parking spaces very small. Hotel admin slack, they took my payment twice. Felt like a pub not a hotel.

10

Rodger

9 ago 2025

·

Soggiorno di 7 notti

Excellent breakfast and nice staff

8

Melanie

17 nov 2023

·

Soggiorno di 2 notti

Amazing hotel , some mould on ceiling above shower but shower had amazing pressure Cleaners left my door unlocked after cleaning which I was a bit disappointed by

8

Mary

13 ott 2025

·

Soggiorno di 7 notti

The view was great, and the hotel was generally clean and friendly , breakfast was great with a lovely selection I asked for a room on the floor level with the ebntrance and bar etc because of my mobility problems, but I was given one down stairs, the constant using the stairs in and outside was painful and wearing, lots more f guests were not good with mobility so I think at least one grab rail in the showers would be advisable, I felt quite unsteady

10

Ross

1 ago 2025

·

Soggiorno di 1 notte

Check in was quick and easy. Room was sooooo hot due to all glass fronted room which had been in direct sunlight all day with the curtains open. Asked for another room which was provided without fuss. 5 min walk (max) to beach & bars, harbour & marina about 10 mins away.

10

Philip

7 dic 2025

·

Soggiorno di 2 notti

Great location, very friendly staff, the room we had was massive with a living and dining area, the pub food and breakfast was lovely 👌

8

Barry

3 ott 2025

·

Soggiorno di 4 notti

En-suite door gets stuck , bed uncomfortably dated room but breakfast was v good and staff excellent

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Posizione

Costantemente lodato per la posizione centrale e sul lungomare, vicina alla spiaggia, alla città, al porto turistico e al teatro, spesso con incantevoli viste sulla baia. L'accesso a piedi è facile, anche se alcune zone richiedono l'uso delle scale a causa della mancanza di un ascensore funzionante.

Recensioni degli ospiti correlate

8

Olly

18 lug 2025

·

Soggiorno di 1 notte

Excellent location and free car park and breakfast was a bonus

10

Edward

24 nov 2025

·

Soggiorno di 1 notte

For a 1-night stay this hotel had everything we needed. Central location, easy parking, a spacious room with a comfy bed (and the added bonus of a sea view) and a tasty breakfast in the morning. My wife and I visit Torquay a few times and have stayed in most of the hotels in this price bracket - the Heritage has to be one of the best yet.

6

Jerry

22 lug 2025

·

Soggiorno di 1 notte

My room requires refurbishment and the car park is a bit difficult to park in when nearly full. Other than that the staff were good, friendly and helpful. The hotel itself is well placed for both scenic walks and walks into Torquay.

8

John

27 lug 2023

·

Soggiorno di 7 notti

Ideal location for beach and shops. Lovely views from the bar area. Good restaurants nearby.

10

Ross

1 ago 2025

·

Soggiorno di 1 notte

Check in was quick and easy. Room was sooooo hot due to all glass fronted room which had been in direct sunlight all day with the curtains open. Asked for another room which was provided without fuss. 5 min walk (max) to beach & bars, harbour & marina about 10 mins away.

10

Philip

7 dic 2025

·

Soggiorno di 2 notti

Great location, very friendly staff, the room we had was massive with a living and dining area, the pub food and breakfast was lovely 👌

10

Kevin

13 dic 2025

·

Soggiorno di 1 notte

Very welcoming hotel, with clean rooms. Maybe a little dated, but very spacious and has everything you need and more. Great breakfast and a very good bar and menu. A great location also..

8

ravi

24 nov 2023

·

Soggiorno di 2 notti

Excellent location

10

Nigel

4 dic 2022

·

Soggiorno di 19.329 notti

Very well situated for the town centre and within easy walking distance from the train station.

8

Richard

28 lug 2025

·

Soggiorno di 1 notte

Easy to find just up from the beach 10 walk into town, good carpark and free if you manage to get a spot. Great food and nice bar.

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Ristorazione

La colazione è spesso valutata come buona o eccellente, a volte gustata con vista mare. Diversi ospiti hanno trovato le scelte limitate o gli orari restrittivi, e la ristorazione in loco oltre la colazione può essere indisponibile, anche se il cibo del pub è spesso descritto come buono.

Recensioni degli ospiti correlate

10

Edward

24 nov 2025

·

Soggiorno di 1 notte

For a 1-night stay this hotel had everything we needed. Central location, easy parking, a spacious room with a comfy bed (and the added bonus of a sea view) and a tasty breakfast in the morning. My wife and I visit Torquay a few times and have stayed in most of the hotels in this price bracket - the Heritage has to be one of the best yet.

6

Anthony

8 ott 2022

·

Soggiorno di 4 notti

Good location. Staff helpful. No chef except for breakfast. This was very inconvenient. Had to book breakfast times in advance. Didn't use the pool as times were very limited. Lift not working. Requested room close to elderly parent but were on different floors. We chose this hotel for the location but also the pool and the restaurant, feel very let down. Was quite stressful having to eat out every lunchtime and evening, especially as our mother has limited mobility.

6

Sonya

16 ago 2025

·

Soggiorno di 1 notte

Reasonable stay. Big, clean room, a little bit of a strange smell. Staff friendly. Disappointed that it cost to use the pool, did not see this on hotel details. Also stated that breakfast was included, but was quite prescriptive - 5 options and had to choose one. Would have preferred more flexibility. Lovely views. Room quiet and dark at night.

10

Rodger

9 ago 2025

·

Soggiorno di 7 notti

Excellent breakfast and nice staff

8

Mary

13 ott 2025

·

Soggiorno di 7 notti

The view was great, and the hotel was generally clean and friendly , breakfast was great with a lovely selection I asked for a room on the floor level with the ebntrance and bar etc because of my mobility problems, but I was given one down stairs, the constant using the stairs in and outside was painful and wearing, lots more f guests were not good with mobility so I think at least one grab rail in the showers would be advisable, I felt quite unsteady

8

Malcolm

7 set 2025

·

Soggiorno di 3 notti

A splendid looking building. The room I was in was overlooking the parking area. It had a view unless a tall vehicle parked in the space in front of the windows. A comfortable room but noisy. There didn't seem to be much sound insulation between rooms. I could hear phone conversations, music and rowdy children being entertained. The room did smell a little - not sure what it was but it smelled a little unpleasant. After the first day I no longer noticed it. If I stayed there again I would ask for a different room and hope it was better. The onsite restaurant food was quite good. I enjoyed the daily included breakfast. A small set of choices, though.

4

Julie

10 mag 2023

·

Soggiorno di 2 notti

was very disappointed that the sauna is now a storage cupboard, the jacuzzi hasn't had water in it for 10 years, there is no gym. the very small pool was only available for use 2 hours a day - one hour in morning during breakfast time and one hour in evening. there was a charge as well, but when we advised our dissatisfaction there was no mention of being charged. no view in the room, just outlooks onto the road, in the room there was dirty towels, cups and spoons. location and staff were good, although obviously they were new and still learning the ropes. breakfast was ok, but I'm used to a lot more choice and there was not a piece of fruit to be seen. car park was always brimming full

10

Philip

7 dic 2025

·

Soggiorno di 2 notti

Great location, very friendly staff, the room we had was massive with a living and dining area, the pub food and breakfast was lovely 👌

10

Kevin

13 dic 2025

·

Soggiorno di 1 notte

Very welcoming hotel, with clean rooms. Maybe a little dated, but very spacious and has everything you need and more. Great breakfast and a very good bar and menu. A great location also..

10

Neil

30 giu 2025

·

Soggiorno di 1 notte

The perfect location for Torquay beach and the Riviera Centre. Comfortable bed, friendly staff and a great breakfast - complete with sea view. Couldn't ask for more.

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Mese	Prezzo medio
gennaio	86 USD
febbraio	95 USD
marzo	100 USD
aprile	112 USD
maggio	132 USD
giugno	142 USD
luglio	147 USD
agosto	148 USD
settembre	139 USD
ottobre	105 USD
novembre	97 USD
dicembre	95 USD

dom	lun	mar	mer	gio	ven	sab
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $99	21 $105	22 $105	23 $110	24 $157
25 $104	26 $108	27 $109	28 $134	29 $111	30 $159	31 $149

dom	lun	mar	mer	gio	ven	sab
1 $109	2 $110	3 $105	4 $110	5 $110	6 $134	7 $149
8 $110	9 $111	10 $112	11 $110	12 $110	13 $129	14 $128
15 $110	16 $111	17 $110	18 $114	19 $111	20 $128	21 $129
22 $110	23 $110	24 $111	25 $111	26 $127	27 $112	28 $130
29 $110	30 $111

The Heritage Hotel

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Posizione

Opzioni camera

Camera con letto matrimoniale o 2 letti singoli

Doppia Superior

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Camera familiare

Suite Deluxe

Recensioni degli ospiti su The Heritage Hotel

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Informazioni utili

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