The Naka Phuket, a member of Design Hotels
US$255
/ night
Avg. for September
Prices for The Naka Phuket, a member of Design Hotels
Select dates to see prices and availability
US$255
/ night
Avg. for September
Monthly average prices
Nightly prices at The Naka Phuket, a member of Design Hotels average US$246 in the cheapest month (June) and US$700 in the most expensive month (January), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$700 |
| February | US$516 |
| March | US$414 |
| April | US$320 |
| May | US$262 |
| June | US$246 |
| July | US$313 |
| August | US$335 |
| September | US$255 |
| October | US$302 |
| November | US$428 |
| December | US$585 |
J
F
M
A
M
J
J
A
Sept · US$255
S
O
N
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Most expensive: January (~US$700)
Cheapest: June (~US$246)
About this property
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and a fitness center. This Art Deco hotel also features co...
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and a fitness center. This Art Deco hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Business amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the beach bar or the poolside bar.
Rooms
Make yourself at home in one of the 94 air-conditioned rooms featuring free minibar items and DVD players. Rooms have private furnished patios. 46-inch LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Location
Located in Kamala, The Naka Phuket, a member of Design Hotels is in the mountains, within a 15-minute drive of Kamala Beach and Jungceylon Shopping Center. This luxury hotel is 4.3 mi (7 km) from Patong Beach and 5.7 mi (9.1 km) from Bangla Road.
What's nearby
Big C Market Kamala(2.4 Miles)
Kamala Beach(2.8 Miles)
Tsunami Memorial(2.9 Miles)
Kalim Beach(3 Miles)
Hua Beach(3.3 Miles)
Nurul Islam Mosque(3.9 Miles)
Laem Singh Beach(4.3 Miles)
Patong Beach(4.3 Miles)
Royal Paradise Night Market(4.4 Miles)
Paradise Complex(4.5 Miles)
Central Patong(4.6 Miles)
Patong Hospital(4.6 Miles)
Nanai Road(4.8 Miles)
Patong Boxing Stadium(4.8 Miles)
Bangla Boxing Stadium(4.9 Miles)
The nearest major airport is Phuket Intl. Airport (HKT)(17.3 Miles)
Parking
Airport shuttle
Restaurant
Swimming pool
Room service
Tour desk
Location
1/18, 1/20 Moo 6, Tambon Kamala, Amphoe Kathu, Phuket, Kamala, Thailand
Big C Market Kamala (2.4 Miles)
Kamala Beach (2.8 Miles)
Tsunami Memorial (2.9 Miles)
Kalim Beach (3 Miles)
Hua Beach (3.3 Miles)
Nurul Islam Mosque (3.9 Miles)
Room options
8
Villa, 4 Bedrooms, Sea View
Room details
3× Extra-Large Double Beds
and 1 Single Bed
6476 ft²
Separate Dining AreaAir ConditioningWi-Fi (Free)KitchenettePrivate PoolPatio
3
One Bedroom Pool Villa Twin Bed Partial Seaview
Room details
2 Single Beds
Sleeps 3
2207 ft²
Air ConditioningWi-Fi (Free)Deep Soaking BathtubPatio
6
One Bedroom Pool Villa Deluxe Ocean View
Room details
1 Extra-Large Double Bed
Sleeps 3
2206 ft²
Air ConditioningWi-Fi (Free)Separate Living RoomPrivate PoolPatio
8
One Bedroom Pool Villa Partial Seaview
Room details
1 Double Bed
Sleeps 3
2206 ft²
Air ConditioningWi-Fi (Free)Separate Living RoomPrivate PoolPatio
7
One Bedroom Pool Villa Beachfront
Room details
1 Double Bed
Sleeps 3
2497 ft²
Air ConditioningWi-Fi (Free)Separate Living RoomPrivate PoolPatio
7
One Bedroom Pool Villa High Bay
Room details
1 Extra-Large Double Bed
Sleeps 3
2207 ft²
Air ConditioningWi-Fi (Free)Separate Living RoomPrivate PoolPatio
6
Napa Suite Room
Room details
1 Double Bed
Sleeps 2
640 ft²
Air ConditioningWi-Fi (Free)Deep Soaking BathtubPatio
5
One Bedroom Pool Villa
Room details
1 Double Bed
Sleeps 3
2206 ft²
Air ConditioningWi-Fi (Free)Separate Living RoomPrivate PoolPatio
6
Three Bedroom Pool Villa Signature
Room details
3× Extra-Large Double Beds
Sleeps 6
4697 ft²
Separate Dining AreaAir ConditioningWi-Fi (Free)KitchenettePrivate PoolPatio
7
Two Bedroom Pool Villa
Room details
2 Double Beds
Sleeps 5
2734 ft²
Air ConditioningWi-Fi (Free)Separate Living RoomPrivate PoolPatio
9
3 Bedrooms Pool Villa Garden View
Room details
3× Extra-Large Double Beds
Sleeps 7
4263 ft²
Separate Dining AreaAir ConditioningWi-Fi (Free)KitchenettePrivate PoolPatio
11
Three Bedroom Pool Villa
Room details
3× Extra-Large Double Beds
Sleeps 7
5651 ft²
Separate Dining AreaAir ConditioningWi-Fi (Free)KitchenettePrivate PoolPatio
5
One Bedroom Pool Villa High Bay Signature
Room details
1 Extra-Large Double Bed
Sleeps 3
2207 ft²
Air ConditioningWi-Fi (Free)Separate Living RoomPrivate PoolPatio
Guest reviews of The Naka Phuket, a member of Design Hotels
8.8
Fabulous
Based on 3,318 verified reviews
Who stays here?
Business
0%
Couple
65%
Family
18%
Group
12%
Solo
2%
What guests think
AI-generated summary based on recent guest reviews
At The Naka Phuket, a member of Design Hotels, travellers highlight warm, attentive staff, striking hillside architecture with wide sea views, spacious villas, and generally strong breakfasts, creating a relaxing getaway focused on privacy and downtime.
Read moreWas this helpful?
What guests think
At The Naka Phuket, a member of Design Hotels, travellers highlight warm, attentive staff, striking hillside architecture with wide sea views, spacious villas, and generally strong breakfasts, creating a relaxing getaway focused on privacy and downtime.
Reviews also note aging rooms and inconsistent cleanliness or maintenance, with issues like worn furnishings, stains, ants, leaks, and some broken fixtures. The hillside layout is very steep and remote, so buggy rides and taxis are common, and restaurants outside the resort aren't walkable. The pool and spa draw praise, while dining beyond breakfast can feel limited, and occasional loud music or events may affect beach time. Expect beautiful views, warm service, and a tranquil stay, with trade-offs in convenience and upkeep.
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AI-generated summary based on recent guest reviews
Facilities
Guests praise the main pool and spa, and appreciate the scenic private beach setting, though the coral shore is best for snorkeling at high tide. The steep hillside layout relies on buggy or tuk-tuk rides, and occasional events or loud music affect beachside quiet.
Related guest reviews
8
Hans
27 Nov 2024
·
Stayed 5 nights
We stayed in a Villa directly at the beach. We spend 5 nights there and enjoyed it very much. Unfortunately there is music with haevy basses from 7 AM to 7 PM in the pool area so we had to listen to this basses the whole day while we stayed in the Villa. As of 7 PM we had to listen to the basses which you hear from Patong beach. Based on that I recommend not to go to this Hotel. At breakfast I was missing Mango fruit and Salami. Overall a great breakfast. I had twice a steak the first one was great. The second one was very bad quality. Unfortunately the Hotel did not pick us up from the airport despite we had a written confirmation Was no issuw as we took a taxi.
We stayed in a Villa directly at the beach. We spend 5 nights there and enjoyed it very much. Unfortunately there is music with haevy basses from 7 AM to 7 PM in the pool area so we had to listen to this basses the whole day while we stayed in the Villa. As of 7 PM we had to listen to the basses which you hear from Patong beach. Based on that I recommend not to go to this Hotel. At breakfast I was missing Mango fruit and Salami. Overall a great breakfast. I had twice a steak the first one was great. The second one was very bad quality. Unfortunately the Hotel did not pick us up from the airport despite we had a written confirmation Was no issuw as we took a taxi.
10
Souay
9 Dec 2023
·
Stayed 3 nights
We had such a great experience from the check in all the way to the end of check out process . Ying was fabulous along with the staff from Golf cart rides to the staff at the buffet . They all were very attentive . Just remember if you want the hustle bustle busy party hotel or area this one is def not the one. It’s situated more for relaxation and best for couples especially with our own private infinity pool to our private beach area .
We had such a great experience from the check in all the way to the end of check out process . Ying was fabulous along with the staff from Golf cart rides to the staff at the buffet . They all were very attentive . Just remember if you want the hustle bustle busy party hotel or area this one is def not the one. It’s situated more for relaxation and best for couples especially with our own private infinity pool to our private beach area .
10
K Shashi
7 Oct 2025
·
Stayed 3 nights
Good breakfast could have more veg options . Spa was good. Brilliant location. Very spacious rooms.
Good breakfast could have more veg options . Spa was good. Brilliant location. Very spacious rooms.
10
SEUNGWOO
28 Nov 2022
·
Stayed 2 nights
호텔 전용 비치가 특이하고 좋았다. 모레는 매우 입자가 부드럽고 고와서 편했다. 그러나 바다에 들어가니 돌이 너무 많아서 맨발로는 절대 못들어갈것 같았다. 호텔 메인 수영장이 너무 예쁘고 관리가 잘되어 있다. 전용풀은 날씨가 안좋아서인지 나뭇잎이나 기타 부유물이 많아서 이용하기가 어려웠다.
호텔 전용 비치가 특이하고 좋았다. 모레는 매우 입자가 부드럽고 고와서 편했다. 그러나 바다에 들어가니 돌이 너무 많아서 맨발로는 절대 못들어갈것 같았다. 호텔 메인 수영장이 너무 예쁘고 관리가 잘되어 있다. 전용풀은 날씨가 안좋아서인지 나뭇잎이나 기타 부유물이 많아서 이용하기가 어려웠다.
8
Lisa
3 Jan 2025
·
Stayed 6 nights
We stayed in a pool villa room, signature high bay, the view at sunset was excellent and could watch either from the balcony or pool. The room was also a short walk to reception and if you wanted to go elsewhere , buggy request available. The beach is a coral reef, so excellent for snorkelling, and although you can swim , be mindful that you can only do this at high tide. As a side note, the resort is quite remote, so the only way out is by taxi, and these are quite expensive even using Grab, Bolt or the hotel's, and approx each way will cost between 400 to 450 baht , if you wanted to visit Kamala or Patong Beach.
We stayed in a pool villa room, signature high bay, the view at sunset was excellent and could watch either from the balcony or pool. The room was also a short walk to reception and if you wanted to go elsewhere , buggy request available. The beach is a coral reef, so excellent for snorkelling, and although you can swim , be mindful that you can only do this at high tide. As a side note, the resort is quite remote, so the only way out is by taxi, and these are quite expensive even using Grab, Bolt or the hotel's, and approx each way will cost between 400 to 450 baht , if you wanted to visit Kamala or Patong Beach.
8
Rod
30 Dec 2022
·
Stayed 19,355 nights
The Naka is well located near Patong and the activities in the area - and only half an hour to Phuket Town & the large shopping centre. Nicely located on a hillside - with a pool beside the small beach - the pool villas and bedrooms have nice outlooks to sea. A little worn perhaps, with a strange layout (the showers & toilet are at the opposite end of the unit behind the living & bathrooms. Staff are very helpful - if a little short on understanding of English. The food is very good and the breakfast buffet is of a high standard. If you secure a good relative rate - a nice option. Rent a car for access to the many surrounding areas.
The Naka is well located near Patong and the activities in the area - and only half an hour to Phuket Town & the large shopping centre. Nicely located on a hillside - with a pool beside the small beach - the pool villas and bedrooms have nice outlooks to sea. A little worn perhaps, with a strange layout (the showers & toilet are at the opposite end of the unit behind the living & bathrooms. Staff are very helpful - if a little short on understanding of English. The food is very good and the breakfast buffet is of a high standard. If you secure a good relative rate - a nice option. Rent a car for access to the many surrounding areas.
6
Gerhard
8 Dec 2025
·
Stayed 6 nights
Sehr freundliches Personal. Toller Pool. Sehr störend war jedoch, dass exzessive weed Rauchen einiger anderer Gäste direkt am Strand ohne Rücksicht auf nichtrauchende andere Gäste. Raucher halten sich an die Raucherbereiche, das sollte auch für weed Konsumenten gelten. An 3 von 6 Tagen konnte der Strand wegen Hochzeitsfeiern nur eingeschränkt genutzt werden ohne Kompensation seitens des Hotels.
Sehr freundliches Personal. Toller Pool. Sehr störend war jedoch, dass exzessive weed Rauchen einiger anderer Gäste direkt am Strand ohne Rücksicht auf nichtrauchende andere Gäste. Raucher halten sich an die Raucherbereiche, das sollte auch für weed Konsumenten gelten. An 3 von 6 Tagen konnte der Strand wegen Hochzeitsfeiern nur eingeschränkt genutzt werden ohne Kompensation seitens des Hotels.
6
Martyna
22 Jan 2026
·
Stayed 7 nights
This was sadly a very disappointing trip. Architecturally, the hotel is stunning and the view from the beach room was truly spectacular. However, the property is not well-maintained at all. The furniture feels cheap despite being only about 10 years old. The biggest issue was cleanliness. It was really poor - I actually had to ask them to clean my room again upon arrival. There were oily finger stains all over the cabinet/closet doors and the shower door, which suggests they barely clean between guests rather than deep cleaning. Additionally, the showerhead in the outdoor tub was broken. As for dining, the options were frustratingly limited. Breakfast was decent, but for dinner, there were only two restaurants available on-site. Since the hotel is quite isolated, it is impossible to just go out to eat elsewhere. The room service was also very limited, offering chewy pizza and a very small selection of westernized version of Thai food. The gym was poorly equipped with bad AC, though the AC in the room worked well. On a positive note, the spa was very good. However, be aware that the terrain is vertically very steep; you cannot walk anywhere and will need a TukTuk or car to get around everywhere. Aside from the beach, pool, and spa, there isn't much else to do. I wish i trusted the reviews more! everyone's pretty bang on.
This was sadly a very disappointing trip. Architecturally, the hotel is stunning and the view from the beach room was truly spectacular. However, the property is not well-maintained at all. The furniture feels cheap despite being only about 10 years old. The biggest issue was cleanliness. It was really poor - I actually had to ask them to clean my room again upon arrival. There were oily finger stains all over the cabinet/closet doors and the shower door, which suggests they barely clean between guests rather than deep cleaning. Additionally, the showerhead in the outdoor tub was broken. As for dining, the options were frustratingly limited. Breakfast was decent, but for dinner, there were only two restaurants available on-site. Since the hotel is quite isolated, it is impossible to just go out to eat elsewhere. The room service was also very limited, offering chewy pizza and a very small selection of westernized version of Thai food. The gym was poorly equipped with bad AC, though the AC in the room worked well. On a positive note, the spa was very good. However, be aware that the terrain is vertically very steep; you cannot walk anywhere and will need a TukTuk or car to get around everywhere. Aside from the beach, pool, and spa, there isn't much else to do. I wish i trusted the reviews more! everyone's pretty bang on.
8
PATRICIA
2 Feb 2025
·
Stayed 2 nights
The property is quite and very secluded. The staff is very kind and friendly. The pool villa was very large and nice but needs updates. The color of the curtains is too dark for our taste. The beach area is beautiful. As the location is very secluded there are no restaurants around, only those from the hotel so every time we wanted to get out we had to take a taxi. Overall a nice property but needs updates
The property is quite and very secluded. The staff is very kind and friendly. The pool villa was very large and nice but needs updates. The color of the curtains is too dark for our taste. The beach area is beautiful. As the location is very secluded there are no restaurants around, only those from the hotel so every time we wanted to get out we had to take a taxi. Overall a nice property but needs updates
4
Ricky
13 Nov 2024
·
Stayed in a beach access pool villa for 4 nights as a few friends recommended this resort. The location was secluded, private but located on the side of a steep ish hill so planning is required as there are limited shuttled vehicles. not for those who require mobility assistance. Arrived late to the villa, check in was quick. we noticed was the fixture and fittings looked a bit dated and worn for hotel only 10yrs old. The bed was probably one of the lumpiest mattresses I’ve slept on so as you could imagine we didn’t sleep very well. One of the bedroom lights wasn’t working, toilet roll holder hanging off, tv wasn’t working and power kept turning off briefly. Rain shower was useless as the water jet direction was all over the place from not being cleaned and on using the hand held shower, my neck was accidentally scratched leaving a light cut as the worn shower head had left a sharp edge. We reported this to the resort staff and whilst the shower head was replaced, the lights and tv were fixed we decided to stay one more night and move as it was not to our expectations. Originally they advised us that as we prepaid via a third party we wouldn’t be allowed a refund for the nights we were not staying there but on our early departure they agreed to just charge us for the nights stayed and refund the remainder. Whilst the staff were very professional and looked after us, the maintenance and renovation of the resort definitely needs a big improvement!!
Stayed in a beach access pool villa for 4 nights as a few friends recommended this resort. The location was secluded, private but located on the side of a steep ish hill so planning is required as there are limited shuttled vehicles. not for those who require mobility assistance. Arrived late to the villa, check in was quick. we noticed was the fixture and fittings looked a bit dated and worn for hotel only 10yrs old. The bed was probably one of the lumpiest mattresses I’ve slept on so as you could imagine we didn’t sleep very well. One of the bedroom lights wasn’t working, toilet roll holder hanging off, tv wasn’t working and power kept turning off briefly. Rain shower was useless as the water jet direction was all over the place from not being cleaned and on using the hand held shower, my neck was accidentally scratched leaving a light cut as the worn shower head had left a sharp edge. We reported this to the resort staff and whilst the shower head was replaced, the lights and tv were fixed we decided to stay one more night and move as it was not to our expectations. Originally they advised us that as we prepaid via a third party we wouldn’t be allowed a refund for the nights we were not staying there but on our early departure they agreed to just charge us for the nights stayed and refund the remainder. Whilst the staff were very professional and looked after us, the maintenance and renovation of the resort definitely needs a big improvement!!
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AI-generated summary based on recent guest reviews
Cleanliness
Feedback is mixed: some report very clean rooms, while others cite poor deep cleaning, visible stains, ants, leaks, and aging upkeep. Several reviews note the property feels tired and needs maintenance.
Related guest reviews
8
Antony
30 Jan 2024
·
Stayed 8 nights
Overall a good stay for our second visit in 10 years. Ice was super helpful in the restaurant and the location and views are great. The property does however need some investment as aspects of it are a bit tired and in need of tidying up.
Overall a good stay for our second visit in 10 years. Ice was super helpful in the restaurant and the location and views are great. The property does however need some investment as aspects of it are a bit tired and in need of tidying up.
10
Ming Keen
26 Oct 2024
·
Stayed 5 nights
Second time to this hotel, excellent and timely service via their app, amazing views and very clean room.
Second time to this hotel, excellent and timely service via their app, amazing views and very clean room.
10
Christopher
14 Oct 2025
·
Stayed 2 nights
Yes only problem was they have ants really bad
Yes only problem was they have ants really bad
8
Jason
11 Aug 2023
·
Stayed 1 night
Stayed here a couple times over the years. The property is really starting show its age. Still beautiful and a wonderful time
Stayed here a couple times over the years. The property is really starting show its age. Still beautiful and a wonderful time
10
Brian
2 Feb 2026
·
Stayed 7 nights
Wet friendly and helpful staff. Entire hotel is very clean
Wet friendly and helpful staff. Entire hotel is very clean
10
KARLA GABRIELA
31 May 2024
·
Stayed 3 nights
Todo muy bonito , excepto un día llovió bastante y la habitación tenía una gotera distecta a la cama
Todo muy bonito , excepto un día llovió bastante y la habitación tenía una gotera distecta a la cama
6
Ho Hei James
24 Jan 2026
·
Stayed 2 nights
I stayed at this hotel recently and was disappointed with the overall experience. The room felt old and poorly maintained, which did not justify the high price of 6,000 HKD per night. In addition, there was a lot of noise in the mornings that made it difficult to sleep and rest properly. On a positive note, the staff were friendly and helpful throughout my stay, which I truly appreciated. However, given the condition of the room and the disturbance, I don’t feel the stay was worth the cost
I stayed at this hotel recently and was disappointed with the overall experience. The room felt old and poorly maintained, which did not justify the high price of 6,000 HKD per night. In addition, there was a lot of noise in the mornings that made it difficult to sleep and rest properly. On a positive note, the staff were friendly and helpful throughout my stay, which I truly appreciated. However, given the condition of the room and the disturbance, I don’t feel the stay was worth the cost
6
Martyna
22 Jan 2026
·
Stayed 7 nights
This was sadly a very disappointing trip. Architecturally, the hotel is stunning and the view from the beach room was truly spectacular. However, the property is not well-maintained at all. The furniture feels cheap despite being only about 10 years old. The biggest issue was cleanliness. It was really poor - I actually had to ask them to clean my room again upon arrival. There were oily finger stains all over the cabinet/closet doors and the shower door, which suggests they barely clean between guests rather than deep cleaning. Additionally, the showerhead in the outdoor tub was broken. As for dining, the options were frustratingly limited. Breakfast was decent, but for dinner, there were only two restaurants available on-site. Since the hotel is quite isolated, it is impossible to just go out to eat elsewhere. The room service was also very limited, offering chewy pizza and a very small selection of westernized version of Thai food. The gym was poorly equipped with bad AC, though the AC in the room worked well. On a positive note, the spa was very good. However, be aware that the terrain is vertically very steep; you cannot walk anywhere and will need a TukTuk or car to get around everywhere. Aside from the beach, pool, and spa, there isn't much else to do. I wish i trusted the reviews more! everyone's pretty bang on.
This was sadly a very disappointing trip. Architecturally, the hotel is stunning and the view from the beach room was truly spectacular. However, the property is not well-maintained at all. The furniture feels cheap despite being only about 10 years old. The biggest issue was cleanliness. It was really poor - I actually had to ask them to clean my room again upon arrival. There were oily finger stains all over the cabinet/closet doors and the shower door, which suggests they barely clean between guests rather than deep cleaning. Additionally, the showerhead in the outdoor tub was broken. As for dining, the options were frustratingly limited. Breakfast was decent, but for dinner, there were only two restaurants available on-site. Since the hotel is quite isolated, it is impossible to just go out to eat elsewhere. The room service was also very limited, offering chewy pizza and a very small selection of westernized version of Thai food. The gym was poorly equipped with bad AC, though the AC in the room worked well. On a positive note, the spa was very good. However, be aware that the terrain is vertically very steep; you cannot walk anywhere and will need a TukTuk or car to get around everywhere. Aside from the beach, pool, and spa, there isn't much else to do. I wish i trusted the reviews more! everyone's pretty bang on.
8
PATRICIA
2 Feb 2025
·
Stayed 2 nights
The property is quite and very secluded. The staff is very kind and friendly. The pool villa was very large and nice but needs updates. The color of the curtains is too dark for our taste. The beach area is beautiful. As the location is very secluded there are no restaurants around, only those from the hotel so every time we wanted to get out we had to take a taxi. Overall a nice property but needs updates
The property is quite and very secluded. The staff is very kind and friendly. The pool villa was very large and nice but needs updates. The color of the curtains is too dark for our taste. The beach area is beautiful. As the location is very secluded there are no restaurants around, only those from the hotel so every time we wanted to get out we had to take a taxi. Overall a nice property but needs updates
4
Ricky
13 Nov 2024
·
Stayed in a beach access pool villa for 4 nights as a few friends recommended this resort. The location was secluded, private but located on the side of a steep ish hill so planning is required as there are limited shuttled vehicles. not for those who require mobility assistance. Arrived late to the villa, check in was quick. we noticed was the fixture and fittings looked a bit dated and worn for hotel only 10yrs old. The bed was probably one of the lumpiest mattresses I’ve slept on so as you could imagine we didn’t sleep very well. One of the bedroom lights wasn’t working, toilet roll holder hanging off, tv wasn’t working and power kept turning off briefly. Rain shower was useless as the water jet direction was all over the place from not being cleaned and on using the hand held shower, my neck was accidentally scratched leaving a light cut as the worn shower head had left a sharp edge. We reported this to the resort staff and whilst the shower head was replaced, the lights and tv were fixed we decided to stay one more night and move as it was not to our expectations. Originally they advised us that as we prepaid via a third party we wouldn’t be allowed a refund for the nights we were not staying there but on our early departure they agreed to just charge us for the nights stayed and refund the remainder. Whilst the staff were very professional and looked after us, the maintenance and renovation of the resort definitely needs a big improvement!!
Stayed in a beach access pool villa for 4 nights as a few friends recommended this resort. The location was secluded, private but located on the side of a steep ish hill so planning is required as there are limited shuttled vehicles. not for those who require mobility assistance. Arrived late to the villa, check in was quick. we noticed was the fixture and fittings looked a bit dated and worn for hotel only 10yrs old. The bed was probably one of the lumpiest mattresses I’ve slept on so as you could imagine we didn’t sleep very well. One of the bedroom lights wasn’t working, toilet roll holder hanging off, tv wasn’t working and power kept turning off briefly. Rain shower was useless as the water jet direction was all over the place from not being cleaned and on using the hand held shower, my neck was accidentally scratched leaving a light cut as the worn shower head had left a sharp edge. We reported this to the resort staff and whilst the shower head was replaced, the lights and tv were fixed we decided to stay one more night and move as it was not to our expectations. Originally they advised us that as we prepaid via a third party we wouldn’t be allowed a refund for the nights we were not staying there but on our early departure they agreed to just charge us for the nights stayed and refund the remainder. Whilst the staff were very professional and looked after us, the maintenance and renovation of the resort definitely needs a big improvement!!
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AI-generated summary based on recent guest reviews
Rooms
Many villas are spacious with striking, sea-facing design and memorable views. Some rooms feel dated, and several guests mention noise (morning activity, pool or nearby bass, or construction) and comfort issues like a lumpy mattress.
Related guest reviews
8
Hans
27 Nov 2024
·
Stayed 5 nights
We stayed in a Villa directly at the beach. We spend 5 nights there and enjoyed it very much. Unfortunately there is music with haevy basses from 7 AM to 7 PM in the pool area so we had to listen to this basses the whole day while we stayed in the Villa. As of 7 PM we had to listen to the basses which you hear from Patong beach. Based on that I recommend not to go to this Hotel. At breakfast I was missing Mango fruit and Salami. Overall a great breakfast. I had twice a steak the first one was great. The second one was very bad quality. Unfortunately the Hotel did not pick us up from the airport despite we had a written confirmation Was no issuw as we took a taxi.
We stayed in a Villa directly at the beach. We spend 5 nights there and enjoyed it very much. Unfortunately there is music with haevy basses from 7 AM to 7 PM in the pool area so we had to listen to this basses the whole day while we stayed in the Villa. As of 7 PM we had to listen to the basses which you hear from Patong beach. Based on that I recommend not to go to this Hotel. At breakfast I was missing Mango fruit and Salami. Overall a great breakfast. I had twice a steak the first one was great. The second one was very bad quality. Unfortunately the Hotel did not pick us up from the airport despite we had a written confirmation Was no issuw as we took a taxi.
10
Jason
13 Oct 2025
·
Stayed 3 nights
10 out of 10, great staff the room with ocean access is a must, breakfast buffet is next level. If you travel to Phuket stay here!
10 out of 10, great staff the room with ocean access is a must, breakfast buffet is next level. If you travel to Phuket stay here!
10
ABDULLAH
20 Jun 2025
·
Stayed 3 nights
Perfect location, nice sea view Unique design
Perfect location, nice sea view Unique design
2
SANENOBU
26 Apr 2025
·
Stayed 1 night
ヴィラの真横で大規模に造成工事していました。昼間中騒音がありました。また景色も半分は酷い状況でした。
ヴィラの真横で大規模に造成工事していました。昼間中騒音がありました。また景色も半分は酷い状況でした。
10
K Shashi
7 Oct 2025
·
Stayed 3 nights
Good breakfast could have more veg options . Spa was good. Brilliant location. Very spacious rooms.
Good breakfast could have more veg options . Spa was good. Brilliant location. Very spacious rooms.
8
Lisa
3 Jan 2025
·
Stayed 6 nights
We stayed in a pool villa room, signature high bay, the view at sunset was excellent and could watch either from the balcony or pool. The room was also a short walk to reception and if you wanted to go elsewhere , buggy request available. The beach is a coral reef, so excellent for snorkelling, and although you can swim , be mindful that you can only do this at high tide. As a side note, the resort is quite remote, so the only way out is by taxi, and these are quite expensive even using Grab, Bolt or the hotel's, and approx each way will cost between 400 to 450 baht , if you wanted to visit Kamala or Patong Beach.
We stayed in a pool villa room, signature high bay, the view at sunset was excellent and could watch either from the balcony or pool. The room was also a short walk to reception and if you wanted to go elsewhere , buggy request available. The beach is a coral reef, so excellent for snorkelling, and although you can swim , be mindful that you can only do this at high tide. As a side note, the resort is quite remote, so the only way out is by taxi, and these are quite expensive even using Grab, Bolt or the hotel's, and approx each way will cost between 400 to 450 baht , if you wanted to visit Kamala or Patong Beach.
6
Ho Hei James
24 Jan 2026
·
Stayed 2 nights
I stayed at this hotel recently and was disappointed with the overall experience. The room felt old and poorly maintained, which did not justify the high price of 6,000 HKD per night. In addition, there was a lot of noise in the mornings that made it difficult to sleep and rest properly. On a positive note, the staff were friendly and helpful throughout my stay, which I truly appreciated. However, given the condition of the room and the disturbance, I don’t feel the stay was worth the cost
I stayed at this hotel recently and was disappointed with the overall experience. The room felt old and poorly maintained, which did not justify the high price of 6,000 HKD per night. In addition, there was a lot of noise in the mornings that made it difficult to sleep and rest properly. On a positive note, the staff were friendly and helpful throughout my stay, which I truly appreciated. However, given the condition of the room and the disturbance, I don’t feel the stay was worth the cost
6
Martyna
22 Jan 2026
·
Stayed 7 nights
This was sadly a very disappointing trip. Architecturally, the hotel is stunning and the view from the beach room was truly spectacular. However, the property is not well-maintained at all. The furniture feels cheap despite being only about 10 years old. The biggest issue was cleanliness. It was really poor - I actually had to ask them to clean my room again upon arrival. There were oily finger stains all over the cabinet/closet doors and the shower door, which suggests they barely clean between guests rather than deep cleaning. Additionally, the showerhead in the outdoor tub was broken. As for dining, the options were frustratingly limited. Breakfast was decent, but for dinner, there were only two restaurants available on-site. Since the hotel is quite isolated, it is impossible to just go out to eat elsewhere. The room service was also very limited, offering chewy pizza and a very small selection of westernized version of Thai food. The gym was poorly equipped with bad AC, though the AC in the room worked well. On a positive note, the spa was very good. However, be aware that the terrain is vertically very steep; you cannot walk anywhere and will need a TukTuk or car to get around everywhere. Aside from the beach, pool, and spa, there isn't much else to do. I wish i trusted the reviews more! everyone's pretty bang on.
This was sadly a very disappointing trip. Architecturally, the hotel is stunning and the view from the beach room was truly spectacular. However, the property is not well-maintained at all. The furniture feels cheap despite being only about 10 years old. The biggest issue was cleanliness. It was really poor - I actually had to ask them to clean my room again upon arrival. There were oily finger stains all over the cabinet/closet doors and the shower door, which suggests they barely clean between guests rather than deep cleaning. Additionally, the showerhead in the outdoor tub was broken. As for dining, the options were frustratingly limited. Breakfast was decent, but for dinner, there were only two restaurants available on-site. Since the hotel is quite isolated, it is impossible to just go out to eat elsewhere. The room service was also very limited, offering chewy pizza and a very small selection of westernized version of Thai food. The gym was poorly equipped with bad AC, though the AC in the room worked well. On a positive note, the spa was very good. However, be aware that the terrain is vertically very steep; you cannot walk anywhere and will need a TukTuk or car to get around everywhere. Aside from the beach, pool, and spa, there isn't much else to do. I wish i trusted the reviews more! everyone's pretty bang on.
8
PATRICIA
2 Feb 2025
·
Stayed 2 nights
The property is quite and very secluded. The staff is very kind and friendly. The pool villa was very large and nice but needs updates. The color of the curtains is too dark for our taste. The beach area is beautiful. As the location is very secluded there are no restaurants around, only those from the hotel so every time we wanted to get out we had to take a taxi. Overall a nice property but needs updates
The property is quite and very secluded. The staff is very kind and friendly. The pool villa was very large and nice but needs updates. The color of the curtains is too dark for our taste. The beach area is beautiful. As the location is very secluded there are no restaurants around, only those from the hotel so every time we wanted to get out we had to take a taxi. Overall a nice property but needs updates
4
Ricky
13 Nov 2024
·
Stayed in a beach access pool villa for 4 nights as a few friends recommended this resort. The location was secluded, private but located on the side of a steep ish hill so planning is required as there are limited shuttled vehicles. not for those who require mobility assistance. Arrived late to the villa, check in was quick. we noticed was the fixture and fittings looked a bit dated and worn for hotel only 10yrs old. The bed was probably one of the lumpiest mattresses I’ve slept on so as you could imagine we didn’t sleep very well. One of the bedroom lights wasn’t working, toilet roll holder hanging off, tv wasn’t working and power kept turning off briefly. Rain shower was useless as the water jet direction was all over the place from not being cleaned and on using the hand held shower, my neck was accidentally scratched leaving a light cut as the worn shower head had left a sharp edge. We reported this to the resort staff and whilst the shower head was replaced, the lights and tv were fixed we decided to stay one more night and move as it was not to our expectations. Originally they advised us that as we prepaid via a third party we wouldn’t be allowed a refund for the nights we were not staying there but on our early departure they agreed to just charge us for the nights stayed and refund the remainder. Whilst the staff were very professional and looked after us, the maintenance and renovation of the resort definitely needs a big improvement!!
Stayed in a beach access pool villa for 4 nights as a few friends recommended this resort. The location was secluded, private but located on the side of a steep ish hill so planning is required as there are limited shuttled vehicles. not for those who require mobility assistance. Arrived late to the villa, check in was quick. we noticed was the fixture and fittings looked a bit dated and worn for hotel only 10yrs old. The bed was probably one of the lumpiest mattresses I’ve slept on so as you could imagine we didn’t sleep very well. One of the bedroom lights wasn’t working, toilet roll holder hanging off, tv wasn’t working and power kept turning off briefly. Rain shower was useless as the water jet direction was all over the place from not being cleaned and on using the hand held shower, my neck was accidentally scratched leaving a light cut as the worn shower head had left a sharp edge. We reported this to the resort staff and whilst the shower head was replaced, the lights and tv were fixed we decided to stay one more night and move as it was not to our expectations. Originally they advised us that as we prepaid via a third party we wouldn’t be allowed a refund for the nights we were not staying there but on our early departure they agreed to just charge us for the nights stayed and refund the remainder. Whilst the staff were very professional and looked after us, the maintenance and renovation of the resort definitely needs a big improvement!!
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AI-generated summary based on recent guest reviews
Service
Service is widely described as friendly, attentive, and professional. There are occasional delays or miscommunications around requests and logistics, but many stays are handled smoothly.
Related guest reviews
10
John
3 Nov 2025
·
Stayed 3 nights
The staff service is off the charts great. The general resort is a bit scuffed as many reviews have stated
The staff service is off the charts great. The general resort is a bit scuffed as many reviews have stated
10
Wai Lok
22 Apr 2024
·
Stayed 3 nights
Excellent service and good Room is amazing All staff are very friendly and well trained I don’t see any reason of not returning to this hotel! And stay even even longer !!!
Excellent service and good Room is amazing All staff are very friendly and well trained I don’t see any reason of not returning to this hotel! And stay even even longer !!!
6
Anwar
8 May 2025
·
Stayed 1 night
The hotel was nice, however the service wasn't up to par at all. The bathroom bidet sprayer was broken and was leaking the whole time. When i wanted to ask for a converter they wanted to charge me for it until i mentioned i won't be buying it and only want to use it while in hotel. I asked for an arrangement for a birthday celebration and reminded them twice at check-in. However, we only came to find out that there was a cake tucked in the fridge on our last few hours before checkout that no one told us about, and we found it coincidentally when trying to get water. Therefore, we weren't able to enjoy the birthday properly and left the cake untouched. Upon checkout, the associate that came to help us with the bags asked for both our room cards, we had to go look for them which is something we have never done before. All in all, the view was the nicest part of this stay.
The hotel was nice, however the service wasn't up to par at all. The bathroom bidet sprayer was broken and was leaking the whole time. When i wanted to ask for a converter they wanted to charge me for it until i mentioned i won't be buying it and only want to use it while in hotel. I asked for an arrangement for a birthday celebration and reminded them twice at check-in. However, we only came to find out that there was a cake tucked in the fridge on our last few hours before checkout that no one told us about, and we found it coincidentally when trying to get water. Therefore, we weren't able to enjoy the birthday properly and left the cake untouched. Upon checkout, the associate that came to help us with the bags asked for both our room cards, we had to go look for them which is something we have never done before. All in all, the view was the nicest part of this stay.
10
Brian
2 Feb 2026
·
Stayed 7 nights
Wet friendly and helpful staff. Entire hotel is very clean
Wet friendly and helpful staff. Entire hotel is very clean
8
Rod
30 Dec 2022
·
Stayed 19,355 nights
The Naka is well located near Patong and the activities in the area - and only half an hour to Phuket Town & the large shopping centre. Nicely located on a hillside - with a pool beside the small beach - the pool villas and bedrooms have nice outlooks to sea. A little worn perhaps, with a strange layout (the showers & toilet are at the opposite end of the unit behind the living & bathrooms. Staff are very helpful - if a little short on understanding of English. The food is very good and the breakfast buffet is of a high standard. If you secure a good relative rate - a nice option. Rent a car for access to the many surrounding areas.
The Naka is well located near Patong and the activities in the area - and only half an hour to Phuket Town & the large shopping centre. Nicely located on a hillside - with a pool beside the small beach - the pool villas and bedrooms have nice outlooks to sea. A little worn perhaps, with a strange layout (the showers & toilet are at the opposite end of the unit behind the living & bathrooms. Staff are very helpful - if a little short on understanding of English. The food is very good and the breakfast buffet is of a high standard. If you secure a good relative rate - a nice option. Rent a car for access to the many surrounding areas.
10
Evan
10 Aug 2022
·
Stayed 3 nights
Really enjoyed my 3 night stay here. The staff are all super friendly. The villas are very uniquely designed, providing a memorable stay. Breakfast was amazing. Looking forward to coming back someday soon.
Really enjoyed my 3 night stay here. The staff are all super friendly. The villas are very uniquely designed, providing a memorable stay. Breakfast was amazing. Looking forward to coming back someday soon.
6
Ho Hei James
24 Jan 2026
·
Stayed 2 nights
I stayed at this hotel recently and was disappointed with the overall experience. The room felt old and poorly maintained, which did not justify the high price of 6,000 HKD per night. In addition, there was a lot of noise in the mornings that made it difficult to sleep and rest properly. On a positive note, the staff were friendly and helpful throughout my stay, which I truly appreciated. However, given the condition of the room and the disturbance, I don’t feel the stay was worth the cost
I stayed at this hotel recently and was disappointed with the overall experience. The room felt old and poorly maintained, which did not justify the high price of 6,000 HKD per night. In addition, there was a lot of noise in the mornings that made it difficult to sleep and rest properly. On a positive note, the staff were friendly and helpful throughout my stay, which I truly appreciated. However, given the condition of the room and the disturbance, I don’t feel the stay was worth the cost
8
Chi Lung Angelo
23 Sept 2024
·
Stayed 3 nights
The Naka Apps needs a bit of improvement on the response time
The Naka Apps needs a bit of improvement on the response time
10
FERNANDO JOSE
7 Feb 2023
·
Stayed 4 nights
Definitivamente el mejor hotel en Phuket. La comida deliciosa, las instalaciones muy lujosas y bonitas, el personal muy atento y excelente servicio. Recibimos un excelente trato por parte del personal, en especial Dee que estuvo pendiente de nosotros desde que llegamos hasta que nos fuimos. Muy recomendado!!
Definitivamente el mejor hotel en Phuket. La comida deliciosa, las instalaciones muy lujosas y bonitas, el personal muy atento y excelente servicio. Recibimos un excelente trato por parte del personal, en especial Dee que estuvo pendiente de nosotros desde que llegamos hasta que nos fuimos. Muy recomendado!!
4
Ricky
13 Nov 2024
·
Stayed in a beach access pool villa for 4 nights as a few friends recommended this resort. The location was secluded, private but located on the side of a steep ish hill so planning is required as there are limited shuttled vehicles. not for those who require mobility assistance. Arrived late to the villa, check in was quick. we noticed was the fixture and fittings looked a bit dated and worn for hotel only 10yrs old. The bed was probably one of the lumpiest mattresses I’ve slept on so as you could imagine we didn’t sleep very well. One of the bedroom lights wasn’t working, toilet roll holder hanging off, tv wasn’t working and power kept turning off briefly. Rain shower was useless as the water jet direction was all over the place from not being cleaned and on using the hand held shower, my neck was accidentally scratched leaving a light cut as the worn shower head had left a sharp edge. We reported this to the resort staff and whilst the shower head was replaced, the lights and tv were fixed we decided to stay one more night and move as it was not to our expectations. Originally they advised us that as we prepaid via a third party we wouldn’t be allowed a refund for the nights we were not staying there but on our early departure they agreed to just charge us for the nights stayed and refund the remainder. Whilst the staff were very professional and looked after us, the maintenance and renovation of the resort definitely needs a big improvement!!
Stayed in a beach access pool villa for 4 nights as a few friends recommended this resort. The location was secluded, private but located on the side of a steep ish hill so planning is required as there are limited shuttled vehicles. not for those who require mobility assistance. Arrived late to the villa, check in was quick. we noticed was the fixture and fittings looked a bit dated and worn for hotel only 10yrs old. The bed was probably one of the lumpiest mattresses I’ve slept on so as you could imagine we didn’t sleep very well. One of the bedroom lights wasn’t working, toilet roll holder hanging off, tv wasn’t working and power kept turning off briefly. Rain shower was useless as the water jet direction was all over the place from not being cleaned and on using the hand held shower, my neck was accidentally scratched leaving a light cut as the worn shower head had left a sharp edge. We reported this to the resort staff and whilst the shower head was replaced, the lights and tv were fixed we decided to stay one more night and move as it was not to our expectations. Originally they advised us that as we prepaid via a third party we wouldn’t be allowed a refund for the nights we were not staying there but on our early departure they agreed to just charge us for the nights stayed and refund the remainder. Whilst the staff were very professional and looked after us, the maintenance and renovation of the resort definitely needs a big improvement!!
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AI-generated summary based on recent guest reviews
Location
Secluded hillside spot with sweeping sea views suits relaxation, yet the terrain is steep and internal rides are common. Restaurants aren't walkable, taxis can be pricey, and reaching Patong or Phuket Town typically requires transport.
Related guest reviews
10
ABDULLAH
20 Jun 2025
·
Stayed 3 nights
Perfect location, nice sea view Unique design
Perfect location, nice sea view Unique design
10
Souay
9 Dec 2023
·
Stayed 3 nights
We had such a great experience from the check in all the way to the end of check out process . Ying was fabulous along with the staff from Golf cart rides to the staff at the buffet . They all were very attentive . Just remember if you want the hustle bustle busy party hotel or area this one is def not the one. It’s situated more for relaxation and best for couples especially with our own private infinity pool to our private beach area .
We had such a great experience from the check in all the way to the end of check out process . Ying was fabulous along with the staff from Golf cart rides to the staff at the buffet . They all were very attentive . Just remember if you want the hustle bustle busy party hotel or area this one is def not the one. It’s situated more for relaxation and best for couples especially with our own private infinity pool to our private beach area .
10
Sharon
30 Nov 2023
·
Stayed 5 nights
Great place to stay, would recommend! Only con is that nothing is that there are no restaurants or coffeeshops that are walkable you need to take a taxi to get anywhere outside of the property.
Great place to stay, would recommend! Only con is that nothing is that there are no restaurants or coffeeshops that are walkable you need to take a taxi to get anywhere outside of the property.
8
Antony
30 Jan 2024
·
Stayed 8 nights
Overall a good stay for our second visit in 10 years. Ice was super helpful in the restaurant and the location and views are great. The property does however need some investment as aspects of it are a bit tired and in need of tidying up.
Overall a good stay for our second visit in 10 years. Ice was super helpful in the restaurant and the location and views are great. The property does however need some investment as aspects of it are a bit tired and in need of tidying up.
10
Sebastien
11 Aug 2025
·
Stayed 2 nights
L hotels est situé sur une colline au milieu de la végétation L endroit est magnifique et l hôtel très beau Seul bémol, les déplacements doivent être réalisés en voiture que l hôtel envoie pour se rendre aux différents endroits car il y a beaucoup trop de montées et descentes pour s y rendre à pieds
L hotels est situé sur une colline au milieu de la végétation L endroit est magnifique et l hôtel très beau Seul bémol, les déplacements doivent être réalisés en voiture que l hôtel envoie pour se rendre aux différents endroits car il y a beaucoup trop de montées et descentes pour s y rendre à pieds
10
K Shashi
7 Oct 2025
·
Stayed 3 nights
Good breakfast could have more veg options . Spa was good. Brilliant location. Very spacious rooms.
Good breakfast could have more veg options . Spa was good. Brilliant location. Very spacious rooms.
8
Lisa
3 Jan 2025
·
Stayed 6 nights
We stayed in a pool villa room, signature high bay, the view at sunset was excellent and could watch either from the balcony or pool. The room was also a short walk to reception and if you wanted to go elsewhere , buggy request available. The beach is a coral reef, so excellent for snorkelling, and although you can swim , be mindful that you can only do this at high tide. As a side note, the resort is quite remote, so the only way out is by taxi, and these are quite expensive even using Grab, Bolt or the hotel's, and approx each way will cost between 400 to 450 baht , if you wanted to visit Kamala or Patong Beach.
We stayed in a pool villa room, signature high bay, the view at sunset was excellent and could watch either from the balcony or pool. The room was also a short walk to reception and if you wanted to go elsewhere , buggy request available. The beach is a coral reef, so excellent for snorkelling, and although you can swim , be mindful that you can only do this at high tide. As a side note, the resort is quite remote, so the only way out is by taxi, and these are quite expensive even using Grab, Bolt or the hotel's, and approx each way will cost between 400 to 450 baht , if you wanted to visit Kamala or Patong Beach.
8
Rod
30 Dec 2022
·
Stayed 19,355 nights
The Naka is well located near Patong and the activities in the area - and only half an hour to Phuket Town & the large shopping centre. Nicely located on a hillside - with a pool beside the small beach - the pool villas and bedrooms have nice outlooks to sea. A little worn perhaps, with a strange layout (the showers & toilet are at the opposite end of the unit behind the living & bathrooms. Staff are very helpful - if a little short on understanding of English. The food is very good and the breakfast buffet is of a high standard. If you secure a good relative rate - a nice option. Rent a car for access to the many surrounding areas.
The Naka is well located near Patong and the activities in the area - and only half an hour to Phuket Town & the large shopping centre. Nicely located on a hillside - with a pool beside the small beach - the pool villas and bedrooms have nice outlooks to sea. A little worn perhaps, with a strange layout (the showers & toilet are at the opposite end of the unit behind the living & bathrooms. Staff are very helpful - if a little short on understanding of English. The food is very good and the breakfast buffet is of a high standard. If you secure a good relative rate - a nice option. Rent a car for access to the many surrounding areas.
6
Martyna
22 Jan 2026
·
Stayed 7 nights
This was sadly a very disappointing trip. Architecturally, the hotel is stunning and the view from the beach room was truly spectacular. However, the property is not well-maintained at all. The furniture feels cheap despite being only about 10 years old. The biggest issue was cleanliness. It was really poor - I actually had to ask them to clean my room again upon arrival. There were oily finger stains all over the cabinet/closet doors and the shower door, which suggests they barely clean between guests rather than deep cleaning. Additionally, the showerhead in the outdoor tub was broken. As for dining, the options were frustratingly limited. Breakfast was decent, but for dinner, there were only two restaurants available on-site. Since the hotel is quite isolated, it is impossible to just go out to eat elsewhere. The room service was also very limited, offering chewy pizza and a very small selection of westernized version of Thai food. The gym was poorly equipped with bad AC, though the AC in the room worked well. On a positive note, the spa was very good. However, be aware that the terrain is vertically very steep; you cannot walk anywhere and will need a TukTuk or car to get around everywhere. Aside from the beach, pool, and spa, there isn't much else to do. I wish i trusted the reviews more! everyone's pretty bang on.
This was sadly a very disappointing trip. Architecturally, the hotel is stunning and the view from the beach room was truly spectacular. However, the property is not well-maintained at all. The furniture feels cheap despite being only about 10 years old. The biggest issue was cleanliness. It was really poor - I actually had to ask them to clean my room again upon arrival. There were oily finger stains all over the cabinet/closet doors and the shower door, which suggests they barely clean between guests rather than deep cleaning. Additionally, the showerhead in the outdoor tub was broken. As for dining, the options were frustratingly limited. Breakfast was decent, but for dinner, there were only two restaurants available on-site. Since the hotel is quite isolated, it is impossible to just go out to eat elsewhere. The room service was also very limited, offering chewy pizza and a very small selection of westernized version of Thai food. The gym was poorly equipped with bad AC, though the AC in the room worked well. On a positive note, the spa was very good. However, be aware that the terrain is vertically very steep; you cannot walk anywhere and will need a TukTuk or car to get around everywhere. Aside from the beach, pool, and spa, there isn't much else to do. I wish i trusted the reviews more! everyone's pretty bang on.
8
PATRICIA
2 Feb 2025
·
Stayed 2 nights
The property is quite and very secluded. The staff is very kind and friendly. The pool villa was very large and nice but needs updates. The color of the curtains is too dark for our taste. The beach area is beautiful. As the location is very secluded there are no restaurants around, only those from the hotel so every time we wanted to get out we had to take a taxi. Overall a nice property but needs updates
The property is quite and very secluded. The staff is very kind and friendly. The pool villa was very large and nice but needs updates. The color of the curtains is too dark for our taste. The beach area is beautiful. As the location is very secluded there are no restaurants around, only those from the hotel so every time we wanted to get out we had to take a taxi. Overall a nice property but needs updates
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AI-generated summary based on recent guest reviews
Dining
Breakfast is frequently praised and considered a highlight. Dinner and room service feel limited for some, with calls to broaden the menu and occasional inconsistencies in food quality.
Related guest reviews
8
Hans
27 Nov 2024
·
Stayed 5 nights
We stayed in a Villa directly at the beach. We spend 5 nights there and enjoyed it very much. Unfortunately there is music with haevy basses from 7 AM to 7 PM in the pool area so we had to listen to this basses the whole day while we stayed in the Villa. As of 7 PM we had to listen to the basses which you hear from Patong beach. Based on that I recommend not to go to this Hotel. At breakfast I was missing Mango fruit and Salami. Overall a great breakfast. I had twice a steak the first one was great. The second one was very bad quality. Unfortunately the Hotel did not pick us up from the airport despite we had a written confirmation Was no issuw as we took a taxi.
We stayed in a Villa directly at the beach. We spend 5 nights there and enjoyed it very much. Unfortunately there is music with haevy basses from 7 AM to 7 PM in the pool area so we had to listen to this basses the whole day while we stayed in the Villa. As of 7 PM we had to listen to the basses which you hear from Patong beach. Based on that I recommend not to go to this Hotel. At breakfast I was missing Mango fruit and Salami. Overall a great breakfast. I had twice a steak the first one was great. The second one was very bad quality. Unfortunately the Hotel did not pick us up from the airport despite we had a written confirmation Was no issuw as we took a taxi.
10
Jason
13 Oct 2025
·
Stayed 3 nights
10 out of 10, great staff the room with ocean access is a must, breakfast buffet is next level. If you travel to Phuket stay here!
10 out of 10, great staff the room with ocean access is a must, breakfast buffet is next level. If you travel to Phuket stay here!
8
Wing yin
21 Aug 2023
·
Stayed 4 nights
I had to came to naka before the COVID-19 and that time the breakfast is good as this trip at that time will had the prams ham and blue cheese some different cheese not the slices cheese!I think it’s need to improve on the breakfast
I had to came to naka before the COVID-19 and that time the breakfast is good as this trip at that time will had the prams ham and blue cheese some different cheese not the slices cheese!I think it’s need to improve on the breakfast
10
K Shashi
7 Oct 2025
·
Stayed 3 nights
Good breakfast could have more veg options . Spa was good. Brilliant location. Very spacious rooms.
Good breakfast could have more veg options . Spa was good. Brilliant location. Very spacious rooms.
8
Rod
30 Dec 2022
·
Stayed 19,355 nights
The Naka is well located near Patong and the activities in the area - and only half an hour to Phuket Town & the large shopping centre. Nicely located on a hillside - with a pool beside the small beach - the pool villas and bedrooms have nice outlooks to sea. A little worn perhaps, with a strange layout (the showers & toilet are at the opposite end of the unit behind the living & bathrooms. Staff are very helpful - if a little short on understanding of English. The food is very good and the breakfast buffet is of a high standard. If you secure a good relative rate - a nice option. Rent a car for access to the many surrounding areas.
The Naka is well located near Patong and the activities in the area - and only half an hour to Phuket Town & the large shopping centre. Nicely located on a hillside - with a pool beside the small beach - the pool villas and bedrooms have nice outlooks to sea. A little worn perhaps, with a strange layout (the showers & toilet are at the opposite end of the unit behind the living & bathrooms. Staff are very helpful - if a little short on understanding of English. The food is very good and the breakfast buffet is of a high standard. If you secure a good relative rate - a nice option. Rent a car for access to the many surrounding areas.
10
Evan
10 Aug 2022
·
Stayed 3 nights
Really enjoyed my 3 night stay here. The staff are all super friendly. The villas are very uniquely designed, providing a memorable stay. Breakfast was amazing. Looking forward to coming back someday soon.
Really enjoyed my 3 night stay here. The staff are all super friendly. The villas are very uniquely designed, providing a memorable stay. Breakfast was amazing. Looking forward to coming back someday soon.
10
RAWAN
1 Apr 2023
·
Stayed 7 nights
Helpful- friendly- wonderful view - big pool - breakfast was good
Helpful- friendly- wonderful view - big pool - breakfast was good
10
Shahab
18 May 2024
·
Stayed 7 nights
Excellent but they need to improve the food menu
Excellent but they need to improve the food menu
10
FERNANDO JOSE
7 Feb 2023
·
Stayed 4 nights
Definitivamente el mejor hotel en Phuket. La comida deliciosa, las instalaciones muy lujosas y bonitas, el personal muy atento y excelente servicio. Recibimos un excelente trato por parte del personal, en especial Dee que estuvo pendiente de nosotros desde que llegamos hasta que nos fuimos. Muy recomendado!!
Definitivamente el mejor hotel en Phuket. La comida deliciosa, las instalaciones muy lujosas y bonitas, el personal muy atento y excelente servicio. Recibimos un excelente trato por parte del personal, en especial Dee que estuvo pendiente de nosotros desde que llegamos hasta que nos fuimos. Muy recomendado!!
6
Martyna
22 Jan 2026
·
Stayed 7 nights
This was sadly a very disappointing trip. Architecturally, the hotel is stunning and the view from the beach room was truly spectacular. However, the property is not well-maintained at all. The furniture feels cheap despite being only about 10 years old. The biggest issue was cleanliness. It was really poor - I actually had to ask them to clean my room again upon arrival. There were oily finger stains all over the cabinet/closet doors and the shower door, which suggests they barely clean between guests rather than deep cleaning. Additionally, the showerhead in the outdoor tub was broken. As for dining, the options were frustratingly limited. Breakfast was decent, but for dinner, there were only two restaurants available on-site. Since the hotel is quite isolated, it is impossible to just go out to eat elsewhere. The room service was also very limited, offering chewy pizza and a very small selection of westernized version of Thai food. The gym was poorly equipped with bad AC, though the AC in the room worked well. On a positive note, the spa was very good. However, be aware that the terrain is vertically very steep; you cannot walk anywhere and will need a TukTuk or car to get around everywhere. Aside from the beach, pool, and spa, there isn't much else to do. I wish i trusted the reviews more! everyone's pretty bang on.
This was sadly a very disappointing trip. Architecturally, the hotel is stunning and the view from the beach room was truly spectacular. However, the property is not well-maintained at all. The furniture feels cheap despite being only about 10 years old. The biggest issue was cleanliness. It was really poor - I actually had to ask them to clean my room again upon arrival. There were oily finger stains all over the cabinet/closet doors and the shower door, which suggests they barely clean between guests rather than deep cleaning. Additionally, the showerhead in the outdoor tub was broken. As for dining, the options were frustratingly limited. Breakfast was decent, but for dinner, there were only two restaurants available on-site. Since the hotel is quite isolated, it is impossible to just go out to eat elsewhere. The room service was also very limited, offering chewy pizza and a very small selection of westernized version of Thai food. The gym was poorly equipped with bad AC, though the AC in the room worked well. On a positive note, the spa was very good. However, be aware that the terrain is vertically very steep; you cannot walk anywhere and will need a TukTuk or car to get around everywhere. Aside from the beach, pool, and spa, there isn't much else to do. I wish i trusted the reviews more! everyone's pretty bang on.
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AI-generated summary based on recent guest reviews
10
Stacy
28 Jun 2026
·
Stayed 3 nights
The view is what makes the place along with the attentive staff. We had some ac issues within an hour of checking in and were moved to another villa quickly. I was disappointed a bit as it was 1 level lower and the view wasn't as good as the 1st one. The lounge chairs in my villa were pretty old and were not comfortable to use. Outside of that its a quiet pretty place to escape the city and lounge in your own private pool.
The view is what makes the place along with the attentive staff. We had some ac issues within an hour of checking in and were moved to another villa quickly. I was disappointed a bit as it was 1 level lower and the view wasn't as good as the 1st one. The lounge chairs in my villa were pretty old and were not comfortable to use. Outside of that its a quiet pretty place to escape the city and lounge in your own private pool.
10
Christopher
31 May 2026
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Stayed 6 nights
Greatest property of all time. Beautiful and staff is incredible. So goated.
Greatest property of all time. Beautiful and staff is incredible. So goated.
10
Yasser
28 May 2026
·
Stayed 3 nights
Serenity, views, spacious rooms, thoughtful desing
Serenity, views, spacious rooms, thoughtful desing
10
Miguel
8 May 2026
·
Stayed 1 night
Great
Great
8
Pernille Søndergaard
19 Apr 2026
·
Stayed 8 nights
**Overall Review – The Naka** We had an enjoyable stay at The Naka, with several highlights alongside a few drawbacks. **Pros:** The private beach is a standout feature, offering decent snorkeling and a peaceful setting. The villas are beautifully designed with a minimalist aesthetic, though some practical additions would improve comfort—such as drying racks for wet bathing suits, additional hooks, and shelves under the bathroom sink. The food was consistently good, and the staff were friendly and welcoming. **Cons:** The villas are quite close to each other, making the experience highly dependent on neighboring guests. Unfortunately, in our case, our neighbors were a group that was very loud and frequently played loud music, which disrupted the otherwise serene atmosphere. If we were to return, we would make sure to avoid being located near the larger four-bedroom villas. **Advice to Management and Expedia:** We booked a villa with payment on arrival, but were contacted in advance by the hotel requesting prepayment. Resolving this took time and caused unnecessary stress. Better alignment between Expedia and the hotel on payment terms would improve the experience. **Advice to The Naka:** The property’s strength lies in its tranquil and serene environment, which we believe is a key reason guests choose to stay here. To preserve this, we suggest clearer communication of expectations regarding noise levels and respectful behavior toward other guests.
**Overall Review – The Naka** We had an enjoyable stay at The Naka, with several highlights alongside a few drawbacks. **Pros:** The private beach is a standout feature, offering decent snorkeling and a peaceful setting. The villas are beautifully designed with a minimalist aesthetic, though some practical additions would improve comfort—such as drying racks for wet bathing suits, additional hooks, and shelves under the bathroom sink. The food was consistently good, and the staff were friendly and welcoming. **Cons:** The villas are quite close to each other, making the experience highly dependent on neighboring guests. Unfortunately, in our case, our neighbors were a group that was very loud and frequently played loud music, which disrupted the otherwise serene atmosphere. If we were to return, we would make sure to avoid being located near the larger four-bedroom villas. **Advice to Management and Expedia:** We booked a villa with payment on arrival, but were contacted in advance by the hotel requesting prepayment. Resolving this took time and caused unnecessary stress. Better alignment between Expedia and the hotel on payment terms would improve the experience. **Advice to The Naka:** The property’s strength lies in its tranquil and serene environment, which we believe is a key reason guests choose to stay here. To preserve this, we suggest clearer communication of expectations regarding noise levels and respectful behavior toward other guests.
FAQs about The Naka Phuket, a member of Design Hotels
Is parking available at the property?
Free self-parking is available on-site, but it is limited. No reservation is required.
What type of breakfast is offered and what are the serving hours?
Breakfast is available, and guests can enjoy breakfast in the room. Specific serving hours are not mentioned.
Are pets allowed at the property?
No pets or service animals are allowed at this property.
What are the standard check-in and check-out times?
Check-in time is at 15:00 and check-out time is at 12:00. Early or late check-in/check-out may be available upon request and may incur additional charges.
Is there an airport shuttle service available?
A roundtrip airport shuttle is available for a surcharge of THB 1300 per vehicle (one-way, maximum occupancy 2). Guests must contact the property with arrival details before travel.
What accessibility features are available for guests with disabilities?
The property features elevators and step-free entrances. However, some room categories have multiple levels accessible by stairs, which may not be suitable for guests with mobility issues.
What is the location of the property in relation to key landmarks?
The property is located in Kamala, within a 15-minute drive of Kamala Beach and Jungceylon Shopping Center. It is approximately 4.3 miles (7 km) from Patong Beach and 17.3 miles (27.8 km) from Phuket International Airport.
Does the property have a swimming pool?
Yes, there is an outdoor swimming pool available. The pool is seasonal and operational hours are not specified.
What are the policies for guests staying with children?
Children 4 years old or younger can stay free when occupying the parent or guardian's room, using existing bedding.
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Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-18: NO DATA
- 2026-09-19: 294.4211114593506USD
- 2026-09-20: 224.3430915924072USD
- 2026-09-21: 227.7678222366333USD
- 2026-09-22: 227.03945502471922USD
- 2026-09-23: 302.7146609344482USD
- 2026-09-24: 225.40632135620115USD
- 2026-09-25: 224.32075924835203USD
- 2026-09-26: 221.1118904144287USD
- 2026-09-27: 225.98207545928955USD
- 2026-09-28: 233.5933586868286USD
- 2026-09-29: 221.01949581451416USD
- 2026-09-30: 235.17413833465574USD
- 2026-10-01: 244.74460745391843USD
- 2026-10-02: 291.0176622253418USD
- 2026-10-03: 262.6103951202392USD
- 2026-10-04: 259.9383432907104USD
- 2026-10-05: 249.57070582427977USD
- 2026-10-06: 259.9383432907104USD
- 2026-10-07: 231.73453697662353USD
- 2026-10-08: 283.63513226318355USD
- 2026-10-09: 285.73941708679195USD
- 2026-10-10: 301.9164066223144USD
- 2026-10-11: 241.99152862548826USD
- 2026-10-12: 243.646241468811USD
- 2026-10-13: 241.99152862548826USD
- 2026-10-14: 237.99668388977048USD
- 2026-10-15: 231.73453697662353USD
- 2026-10-16: 241.36641566314697USD
- 2026-10-17: 226.3050799743652USD
- 2026-10-18: 241.36641566314697USD
- 2026-10-19: 241.99152862548826USD
- 2026-10-20: 231.1342785995483USD
- 2026-10-21: 241.85224486083982USD
- 2026-10-22: 301.994841317749USD
- 2026-10-23: 362.7361898132324USD
- 2026-10-24: 379.8983947906494USD
- 2026-10-25: 241.99152862548826USD
- 2026-10-26: 241.36641566314697USD
- 2026-10-27: 227.28516335601805USD
- 2026-10-28: 241.36641566314697USD
- 2026-10-29: 241.99152862548826USD
- 2026-10-30: 228.50305554962156USD
- 2026-10-31: 241.99152862548826USD
- 2026-11-01: 290.17004905395504USD
- 2026-11-02: 290.94707450256345USD
- 2026-11-03: 290.17004905395504USD
- 2026-11-04: 288.9100319290161USD
- 2026-11-05: 290.17004905395504USD
- 2026-11-06: 455.76383724060054USD
- 2026-11-07: 469.755620046997USD
- 2026-11-08: 455.1008731445312USD
- 2026-11-09: 306.7897970153808USD
- 2026-11-10: 290.2688018035889USD
- 2026-11-11: 470.31639834289547USD
- 2026-11-12: 396.70566437988276USD
- 2026-11-13: 409.54359189453123USD
- 2026-11-14: 414.2795551727295USD
- 2026-11-15: 290.17004905395504USD
- 2026-11-16: 290.94707450256345USD
- 2026-11-17: 296.53685146179197USD
- 2026-11-18: 471.1208181335449USD
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Guests will receive an email with check-in instructions prior to arrival. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 15 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, and a security system
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- The Two Bedroom Family Pool Villa, Two Bedroom Pool Villa, and Three Bedroom Pool Villa comprise multiple levels, accessible by stairs. These room categories are not recommended for guests who may encounter issues with stairs.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
- One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
- A car is recommended for transportation to and from this property.
- The property is professionally cleaned.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Airport shuttle fee: THB 1300 per vehicle (one-way, maximum occupancy 2)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Restaurant
Swimming pool
Room service
Tour desk
General
Room service
Restaurant
Non-smoking rooms
Steam room
Massage
Spa & wellness centre
Body treatments
Facial treatments
Kids club
Breakfast in the room
Family room
Beach Sun Loungers
Snack Bar/Deli
Parking
Parking
Airport shuttle
Free parking
Electric car charging station
Parking (Limited)
Parking Onsite
Services
Tour desk
Dry cleaning
Babysitting/Child services
Housekeeping
Banquet facilities
Currency exchange
Safe-deposit box
Luggage storage
Self laundry
24-Hour Front Desk
Concierge Services
Activities
Swimming pool
Beach (nearby)
Pool outdoor
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Fitness Center (nearby)
Internet
Free wi-fi