Name: Comfort Suites Bossier City - Shreveport East
Address: 7950 East Texas Street, Bossier City, Louisiana, United States of America, Bossier City, Louisiana, US
Price range: $102–$134 per night
Rating: 8.68

What guests think

Across recent reviews, guests describe Comfort Suites Bossier City - Shreveport East as clean and comfortable, with spacious rooms and a convenient location near the interstate and Louisiana Downs, although recurring facility and maintenance problems sometimes temper stays.

Common complaints include prolonged lobby air-conditioning outages, slow or broken elevators, and an indoor pool that is sometimes closed or chemically off, with strong chlorine smells or cloudy water. Service and operations can be uneven: some guests experienced slow check-in, snappy or unprofessional interactions, breakfast not served or running out, and occasional billing errors. Rooms vary in upkeep, with reports of odors, dampness, worn fixtures, and intermittent in-room AC. Overall, expect a convenient stopover with variable reliability.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Mixed feedback: repeated lobby air-conditioning outages and slow or out-of-service elevators, plus an indoor pool that is sometimes closed or poorly maintained. Parking generally feels safe and convenient, including truck parking.

Related guest reviews

8

Suzanne

Jun 3, 2024

·

Stayed 1 night

The pool was unusable for us because of the heat both of the air and the water. And more importantly the chemicals were off. The water was cloudy and it smelled strongly of chlorine.

8

Judy

Sep 8, 2025

·

Stayed 2 nights

The lobby air condition was not working. making breakfast not pleasant. Staff snappy.

10

Jamie

Jul 19, 2024

·

Stayed 1 night

They were having issues with the computer system but went beyond to make sure we were good! The room was clean and the staff was nice. The parking lot also felt safe.

2

Gerald

Sep 1, 2024

·

Stayed 1 night

Not impressed. No idea how this hotel has a “wonderful” rating. We stayed here bc it’s close to Louisiana Downs. The elevators were all broken and they had my 70 year old mother on the 4th floor. The stairs we had to use were just disgusting. Nasty carpet, no a/c and smelled bad. They offered cancellation with no penalty but we prepaid through hotels.com so that wasn’t an option and all other hotels were booked anyway. The lobby and halls seemed to have no or very little air conditioning. The carpet was loose and wrinkled and a trip hazard. Our room reeked of mold and it was very, very damp feeling. We turned the a/c down low but that didn’t even help. Breakfast was a good variety but it had no taste. Honestly just very disappointed.

2

Michael

Aug 7, 2025

·

Stayed 2 nights

No pool for the grand children... They failed to tell us it was closed.

10

Samuel

May 7, 2025

·

Stayed 1 night

Great truck parking

2

Paula

Sep 2, 2024

·

Stayed 3 nights

The elevator was broken and we were not told until we arrived. It had been broken for 2 days before we arrived. We left a day early because we were tired of climbing 3 flights of stairs.

4

Tanesha

Jan 22, 2024

·

Stayed 2 nights

Ice maker didn’t work and elevator stopped working

4

Scott

Sep 10, 2025

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Stayed 2 nights

The lobby air conditioning is out (as of 9/6/25) and has been since June, according to an employee. They were unsure when it would be repaired. This is also the area where the breakfast is served. It was way too hot inside to enjoy the breakfast so we went to a nearby restaurant instead. The room was okay, however, the AC was intermittent in there as well. Overall, too many problems with this stay to stay there again. The physical facilities were fairly nice, though.

8

Tami

May 29, 2024

·

Stayed 2 nights

The staff was great! The room and the property were clean. The elevator was sooooooooooo slow 😫

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Cleanliness

Many guests found rooms and common areas clean. However, housekeeping and upkeep are inconsistent, with reports of mildew, stains, odors (smoke/musty), and missed items like towels or properly cleaned fixtures.

Related guest reviews

4

Nan

Jul 29, 2023

·

Stayed 1 night

Check in was not smooth. The attendant seemed to not know what she was doing. We needed more wash cloths & I was told they were in the drier. No extras available. My bed smelled like pee. Either the sheets had not been changed or they whole bedding needed changing.

4

Maksym

Nov 27, 2023

·

Stayed 1 night

We had a bad experience at this hotel and will not stay here again. 1) Our room was very outdated, dirty and stinky. It had a strong smell of moisture or of old furniture, which was almost like a smell of smoke. 2) The cloth sofa in our room had a strong smell of urine, so that we did not even want to put our bags on it. 3) There were grey stains on walls and carpet. 4) Drawers in the desk and night stand did not fully close and rolled out on their own. 5) LED bulbs in the flexible night lamps were missing together with plastic covers, with no signs of attempts to replace them. And this has been obviously for so long that the exposed electric contacts developed a thick layer of sticky dust. 5) In addition to the above, the receptionist looked rude to me. She handed me room keys without saying a single word, i.e. no "your room is...", no "you can find your room on...", no "our breakfast hours are..." no "our wifi password is..." - just silently gave me the keys. I still do not know whether this hotel had a pool. To summarize, this hotel is very overrated and is not worth the $150 we paid for the room.

6

LaShunda

Nov 8, 2024

·

Stayed 2 nights

I have visited the property several times over the last years. The property continues to decline. Dirty hall carpeting, my drawers ro the dresser wouldnt stay closed. And for clarification i didnt use the drawers however since it was the bottom drawer it was a safety hazard and the shower door wouldnt stay closed

10

Jeanine

Dec 28, 2025

·

Stayed 1 night

Room was large & clean. Ample supply of towels. Refrigerator & microwave with coffee maker. Close to the interstate.

8

Donna

May 29, 2024

·

Stayed 4 nights

Breakfast was good. Rooms could have been cleaner. A dried booger on the bathroom wall. Yuck! Room smelt and stains on the coach. Also ran out of towels every morning and coffee maker broken for two days of our stay. Staff were so friendly and kind.

4

Chris

Aug 13, 2025

·

Stayed 1 night

When I arrived the air conditioning wasn’t working in half the building. The bed was extremely uncomfortable. The food options listed as “walking distance” weren’t really options due to the highway that would have to be crossed on foot. Worst of all was that even though the hotel was listed as a nonsmoking facility it smelled like smoke in the building and especially in the room I was in.

4

Hugo

Feb 16, 2025

·

Stayed 1 night

Property is ok, but you can smells the pool chlrine too much, room 422 wasnt cleaned tub was dirty and kind greasy, ac didnt work, has 2 tstats one on the wall that showing nothing and the buttons on the unit that didnt do anything, was really bad trying to sleep with out air , because we reserved the room thru expedia they can do anything about it, so I paid 200 dls for a a bad room , very bad , I just gave my money to somebody in expedia that sold me a real bad room, very disapointed.

10

Megan

Apr 27, 2025

·

Stayed 2 nights

Staff was friendly and nice and room was very clean.

8

Emanuel

Aug 25, 2024

·

Stayed 2 nights

I like how clean and comfortable the entire stay was very impressed with cleanliness and how close everything was to the hotel.

10

Toyah

May 4, 2025

·

Stayed 1 night

Check in was quick and easy. Room was very clean, and the bed was super comfy, surprisingly.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious and often quiet, with comfortable beds noted. Others report dated furnishings and issues like weak or noisy AC, limited TV channels, poor blackout curtains, or occasional Wi‑Fi problems.

Related guest reviews

4

Alison

May 21, 2025

·

Stayed 1 night

Generally it was adequate except for one big problem. In my room, the curtains were designed not to close over the air conditioning unit. There were only very sheer curtains that closed all the way, which mean that I had floodlights from the parking lot shining into my room all night with nothing I could do about it.

10

Sara

Jun 12, 2025

·

Stayed 1 night

Bed and pillows were SUPER comfortable! Staff made sure my request of extra pillows and blanket was complete. Breakfast was good. Front desk staff were friendly and nice! The room smelled clean and inviting. Would definitely stay here again!

8

Sharon

Aug 27, 2023

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Stayed 1 night

It was very clean and neat. The staff were helpful and friendly. cons: no bathtub, couldn't close curtains to keep the light out at night and air conditioner was noisy. I would stay again just hopefully not on the 4th floor. Elevator is very slow.

10

Jeanine

Dec 28, 2025

·

Stayed 1 night

Room was large & clean. Ample supply of towels. Refrigerator & microwave with coffee maker. Close to the interstate.

8

Miriam

May 5, 2025

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Stayed 3 nights

There is a lot to like. I felt safe. I was avle to walk to the Lousiana Downs. People at the hotel were very kind. The rooms could use an upgrade. The shower kept leaking. I ended up using a few towels to maintain it. The ac never got cold enough. The beds were very comfortable. Overall I really like this location and have been here at least a hand full of times. The staff is very friendly and I will definitely be back.

6

Kevin

Jul 1, 2025

·

Stayed 1 night

Took over 15 minutes to get checked in. Only 12 local TV channels; no cable. There was floor tile missing near bathroom.

4

Hugo

Feb 16, 2025

·

Stayed 1 night

Property is ok, but you can smells the pool chlrine too much, room 422 wasnt cleaned tub was dirty and kind greasy, ac didnt work, has 2 tstats one on the wall that showing nothing and the buttons on the unit that didnt do anything, was really bad trying to sleep with out air , because we reserved the room thru expedia they can do anything about it, so I paid 200 dls for a a bad room , very bad , I just gave my money to somebody in expedia that sold me a real bad room, very disapointed.

6

Alexis

Jul 7, 2025

·

Stayed 3 nights

The air in the lobby is out and it is too hot to sit even in the morning time for breakfast. The front desk people were nice but I felt bad for them having to be in the hot lobby. The air in the room took a while to get the room cool. The fridge in the room needs replaced. It was barely functioning. The rooms were clean. The coffee machine in the room needed cleaning though. But other than that the room and bathroom were fine. I was charged more than I should have been so also look at what they’re charging you.

6

steven

Jun 22, 2023

·

Stayed 1 night

One bath towel and no Wi-Fi

10

PAMELA

Oct 14, 2023

·

Stayed 1 night

Very large room with sitting area, quiet, and comfortable bed.

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Service

Generally friendly and accommodating staff are frequently praised. Still, several reviews mention slow check-in, snappy or rude interactions, poor follow-up, and billing or incidental charge problems.

Related guest reviews

8

Judy

Sep 8, 2025

·

Stayed 2 nights

The lobby air condition was not working. making breakfast not pleasant. Staff snappy.

10

Shameka

Dec 4, 2025

·

Stayed 3 nights

This day was great The rules was clean and the front desk was wonderful I appreciate all that they've done for me and my family

10

Sara

Jun 12, 2025

·

Stayed 1 night

Bed and pillows were SUPER comfortable! Staff made sure my request of extra pillows and blanket was complete. Breakfast was good. Front desk staff were friendly and nice! The room smelled clean and inviting. Would definitely stay here again!

8

Robert

Apr 12, 2025

·

Stayed 2 nights

The breakfast lady was absolutely disrespectful and non professional. The other hotel staff was excellent.

6

kevin

Mar 14, 2025

·

Stayed 2 nights

The staff was great with the exceprion of housekeeping. We ask 2 different housekeepers for clean towels and ended up calling the front desk to get them. We also had to go downstairs to the desk to pick up the fresh towels. Elevator was half broken meaning we were unable to use it going down,it would only go UP from floor 1 to 3. We usually enjoy staying here but the hotel seems to have gone downhill in the last year and a half.

8

Katherine

Feb 23, 2025

·

Stayed 1 night

Front Desk employee was very helpful. Room nice and clean.

10

Keith

Aug 4, 2024

·

Stayed 3 nights

The staff was the friendliest group of workers I have seen ever.

2

JOSHUA

Aug 4, 2025

·

Stayed 1 night

This was hands down one of the worst cheap hotel experiences we’ve had. Not only was the hotel itself dirty and extremely poor in quality, but we were also charged the full amount AGAIN at checkout by manually adding our card number, even though our stay had been fully prepaid through Hotels.com. I called to get it resolved, and the first representative claimed there was only a $10 incidental charge. That was false ~ I was staring at a charge of over $120 on my card. When I called back, the next rep was incredibly unprofessional ~ she even put me on speakerphone without asking, and I had to request she take me off speaker. She promised to call me back with no call back. When I followed up again, another rep casually told me they were “trying to figure it out” but had “other jobs to do,” and couldn’t tell me whether they’d get back to me today, tomorrow, or ever. It was clear they had no urgency and no respect for the fact that they were holding my money. Avoid this hotel at all costs. It’s dirty, mismanaged, and clearly has no concern for their guests. Charging customers twice and brushing it off like it’s no big deal is absolutely unacceptable.

6

Ernest

Nov 30, 2024

·

Stayed 1 night

I stay here probably twice a month and checking in takes far too long compared to other hotels I frequent.

10

Toyah

May 4, 2025

·

Stayed 1 night

Check in was quick and easy. Room was very clean, and the bed was super comfy, surprisingly.

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Location

Convenient to the interstate, Louisiana Downs, and nearby dining; many felt the area was safe and quiet. A few said some 'walking distance' options are hard to reach on foot due to busy roads.

Related guest reviews

10

Odia O'Dela

Sep 17, 2023

·

Stayed 1 night

I drive from Minden to stay here because it is clean, quiet, and conveniently located.

10

Heidi

Dec 19, 2024

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Stayed 1 night

This property was conveniently located to the interstate and a lot of food options.

10

Eric

Jul 12, 2024

·

Stayed 1 night

Location to our events and easy access.

10

Jeanine

Dec 28, 2025

·

Stayed 1 night

Room was large & clean. Ample supply of towels. Refrigerator & microwave with coffee maker. Close to the interstate.

4

Chris

Aug 13, 2025

·

Stayed 1 night

When I arrived the air conditioning wasn’t working in half the building. The bed was extremely uncomfortable. The food options listed as “walking distance” weren’t really options due to the highway that would have to be crossed on foot. Worst of all was that even though the hotel was listed as a nonsmoking facility it smelled like smoke in the building and especially in the room I was in.

10

Rebecca

Jul 15, 2024

·

Stayed 2 nights

I liked that the property was in walking distance to Louisiana Downs. I was there for the Red River Balloon Rally. Breakfast was good and in time. You have to be up early to watch the balloons fly. Staff was very friendly. Property very clean and maintained.

10

lindsay

Aug 9, 2024

·

Stayed 1 night

Great location. Right off interstate. Check in process was super slow, but we enjoyed our stay!

10

Bridgett

Apr 13, 2025

·

Stayed 1 night

Nice clean next the Louisiana Downs casino good location clean comfortable bed great stay

10

Nikhil

Jun 6, 2024

·

Stayed 2 nights

Nice hotel near Louisiana Downs and easy to get to Barksdale AFB.

10

Dylan Joe

Feb 25, 2025

·

Stayed 1 night

The hotel is located in a nice, quiet area. Minutes away from several restaurants and the horse races. A few minutes outside the main shopping area but overall would recommend to others.

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Dining

Breakfast is often described as good with decent variety and waffles. Inconsistencies appear: items running out, repetitive choices, poor coffee, service lapses, occasional cancellations, and an uncomfortably hot breakfast area when the lobby AC is down.

Related guest reviews

8

Judy

Sep 8, 2025

·

Stayed 2 nights

The lobby air condition was not working. making breakfast not pleasant. Staff snappy.

10

Sara

Jun 12, 2025

·

Stayed 1 night

Bed and pillows were SUPER comfortable! Staff made sure my request of extra pillows and blanket was complete. Breakfast was good. Front desk staff were friendly and nice! The room smelled clean and inviting. Would definitely stay here again!

8

Stephanie

May 25, 2025

·

Stayed 2 nights

Very easy check in. Went smooth. Comfortable and good breakfast

8

Sharunda

Jul 14, 2024

·

Stayed 2 nights

The staff was very pleasant and helpful. My mom enjoyed the breakfast. It was good snd you could make your own waffles. They made sure there was plenty for everyone.

8

Amanda

Dec 5, 2024

·

Stayed 1 night

Ran out of breakfast, waiting and had to leave for an appt.

10

Rebecca

Jul 15, 2024

·

Stayed 2 nights

I liked that the property was in walking distance to Louisiana Downs. I was there for the Red River Balloon Rally. Breakfast was good and in time. You have to be up early to watch the balloons fly. Staff was very friendly. Property very clean and maintained.

4

Michelle

Jan 1, 2025

·

Stayed 4 nights

Staff was friendly. Food was okay, depending on the day. Disappointed with them not serving breakfast on New Year's Day, especially since we have stayed there on New Year's Day previously, and they served breakfast then. Plus, there was no refund for not getting breakfast. We were told by a note tapped to the elevator door the night before New Year's Day that they wouldn't be serving breakfast. Plus, they charged our bank account the full stay amount even before we checked in and charged more after we checked in for "incidentals."

10

Bridgett

May 14, 2025

·

Stayed 3 nights

Breakfast was very good. Staff was friendly.

10

Michael

Sep 3, 2023

·

Stayed 1 night

Beds were amazingly comfortable. Great breakfast in the morning too. Only negative was a neighbor with a loud tv but otherwise a wonderful stay.

10

Donna

Jan 24, 2023

·

Stayed 2 nights

Family friendly atmosphere, accommodating staff, wonderful breakfast. Will definitely stay at this hotel again.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$117
February	$135
March	$149
April	$144
May	$139
June	$132
July	$132
August	$134
September	$131
October	$137
November	$125
December	$116

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $126
20 $102	21 $126	22 $126	23 $126	24 $126	25 $126	26 $126
27 $105	28 $126	29 $126	30 $126

Su	Mo	Tu	We	Th	Fr	Sa
				1 $114	2 $124	3 $119
4 $102	5 $126	6 $126	7 $123	8 $114	9 $125	10 $123
11 $102	12 $126	13 $126	14 $126	15 $126	16 $130	17 $130
18 $102	19 $123	20 $131	21 $130	22 $120	23 $131	24 $127
25 $106	26 $131	27 $131	28 $134	29 $120	30 $131	31 $119

Comfort Suites Bossier City - Shreveport East

Prices for Comfort Suites Bossier City - Shreveport East

Monthly average prices

About this property

Location

Room options

Suite, 2 Queen Beds, Accessible

Suite, 1 King Bed

Suite, 1 King Bed, Accessible

Suite, 2 Queen Beds

Guest reviews of Comfort Suites Bossier City - Shreveport East

Who stays here?

What guests think

Property Policies

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Security deposit

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FAQs about Comfort Suites Bossier City - Shreveport East

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