Name: Fairfield Inn & Suites by Marriott Vernon
Address: 5300 Anderson Way, Vernon, Canada, Vernon, British Columbia, CA
Price range: US$131–US$189 per night
Rating: 7.95

What guests think

Across many reviews, Fairfield Inn & Suites by Marriott Vernon is praised for clean, comfortable rooms, friendly staff, a convenient location near restaurants and shops, and a family-friendly pool with waterslide, though experiences vary by stay.

Housekeeping and maintenance are inconsistent, with repeated reports of bathroom mildew, stained linens or odors, pool or hot tub issues, and occasional room or A/C problems. Noise from hallways, upper floors, or highway-facing rooms affects some stays. Breakfast is commonly appreciated, but some found it repetitive or limited and the area busy; service ranges from warm to occasionally unhelpful. Expect a convenient, family-leaning stay with variable upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The pool and waterslide are a major draw for families, but recurring issues include non-working hot tub jets, occasional pool cleanliness problems, and the slide being off at times. Parking is easy, and the gym is small with some equipment or ventilation concerns.

Related guest reviews

10

Minh Nhat

15 Jul 2025

·

Stayed 1 night

We stayed only one night. It was well maintained and clean. Kids loved the pool and water slide.

10

Jin Wook

8 Jul 2025

·

Stayed 1 night

Great staff we met when we checked in. Renovated but a bit started to fade out. We can notice a bit of mold in the bathroom but not a big deal. Surrounded by shopping area and good restaurants. Good to walk around after dinner. one small downside was an exercise room. it was bit small and not enough air conditioning, so felt a bit stuffy while I was running.

6

Rob

19 May 2025

·

Stayed 3 nights

The fitness center was missing weights and some where broken, the hot tub jets weren’t working but other than that it was a good place to stay

10

Gordon

14 Sept 2025

·

Stayed 1 night

Hotel is in very good shape, maybe 10 years old. Pool and waterslide was excellent for 7 yro. Breakfast selection was excellent, with waffle station, sausages, eggs, and hash browns with all the regular cold choices. Decent coffee, juices, and yogurts. Would stay here again. Did find booking online cheaper than going phoning Fairfield reservation desk.

4

Danielle

23 May 2025

·

Stayed 1 night

The shower head didn’t really work, very little water came out, and the jets at the hot tub did not work

6

Massimiliano

21 Jun 2025

·

Stayed 1 night

Comfortable and clean rooms. Swimming pool could be cleaner and hot tub was not working. Breakfast buffet choices are a bit limited.

8

Margaret

9 Aug 2025

·

Stayed 2 nights

Good value, the only comment I have is about the fact that the traffic to and from the pool leaves wet patches on the floor, which, although signs were posted, could be a hazard

10

Shannon

26 Mar 2025

·

Stayed 3 nights

Its right on the highway so if you face it traffic can be a bit noisy. Breakfast was fantastic one of the better ones ive had, great customer service. The gym is mostly cardio but has a full set of weights and weight bench, will for sure stay thete next time.

10

Joseph

22 Aug 2025

·

Stayed 1 night

Been here a few times Pool is great for the kids Staff is very accommodating Breakfast is good

6

Erin

17 Nov 2025

·

Stayed 1 night

We stayed here a few years back and were happy with our stay, however did not have the same experience this go around. We were met by a rude front desk agent while inquiring about the possibility of an early check in, after being abruptly told no, we left to run some errands until after 4pm for check in. The front desk agent has switched out and the new agent was lovely and check in went smoothly. Our interaction with staff from there onward was pleasant. Our room was a standard room, however the cleanliness was lacking. There were various black hairs in the bathtub ( which I had to clean prior to my child bathing), a pink smear of something on the toilet tank next to the flusher handle and mold and mildew on the tub tiles. We found a sharp pin sticking up in the carpet between the two beds, thankfully we were wearing slippers and nobody stepped on it. The swimming pool was the main reason for our stay, however we found literal piles of dirt / sand prominent in the hot tub, which frankly grossed me out, and the pool had an “oily” looking film on it, and chemicals so strong both my kids left with red itchy skin. Breakfast was nice, lots of selection and nice qualify food. The location was really convenient for us also, however if they don't step up the cleanliness and maintenance, we likely will try to find somewhere else to stay next time.

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Cleanliness

Many guests find rooms and public areas clean, but reviews repeatedly note lapses such as mold or mildew in bathrooms, stained linens, odors, and uneven pool cleanliness. Housekeeping frequency and thoroughness are inconsistent.

Related guest reviews

6

Golnaz

19 May 2024

·

Stayed 1 night

The pool was extremely dirty. While the room appeared clean, I noticed some hair on the shower curtain. The breakfast was basic and limited, especially compared to the one in Montreal, offering few fruits and old toppings for the oatmeal. On a positive note, the staff were friendly.

2

ali

5 Jul 2025

·

Stayed 1 night

The room was dirty. When I opened the mini fridge I came across a very bad smell. The fridge had a plate of stale food in it. The garbage can had some garbage in it. Room floor had a chocolate wrapper on. Washroom was not in satisfactory condition too.Curtains on the windows had holes in them. When I called housekeeping, no one picked it up. Receptionist told me that no one was available to clean the room and she was alone in the hotel to handle everything. She said she could only change our room which she kindly did. But we spent a disturbing night in new room thinking about Hygiene of the hotel.

8

Joshua

12 Oct 2025

·

Stayed 1 night

Good location. With our window open traffic was pretty loud but not a big deal. Bed was comfy, good breakfast options! We had a couple towel/linen with marks which made me wonder how clean it was, however nothing that would keep me from returning

10

Nina

20 Aug 2025

·

Stayed 1 night

Nice staff and clean.

6

Yan

6 Oct 2025

·

Stayed 1 night

Everything about this hotel was good other than the bathroom could have used some maintaining. There was black mildew along the edges of the bath tub, the faucet spout in the bath tub had almost completely fallen off and the shower head was barely spitting water as if it was almost completely plugged. Other than that, the staff was friendly, the rooms were clean and the bed was comfortable.

2

Amber

29 Aug 2024

·

Stayed 1 night

Terrible stay! When we first got into the room, we noticed that a couple pillow cases definitely did not get changed from the last guests! They were clearly dirty and wrinkly. So gross! Front desk brought us new pillows. Then we noticed toothpaste and make up drippings all over the walls in the bathroom. Also a bunch of gunk on the tv stand. Beds are hard and springy. And it being summer, the A/C did not work. We could not open the window because we were right above some kind of mechanical and the highway was right there. Also, the rooms are not sound proof. We could hear and feel doors closing all night long. We have stayed at other Fairfield’s and loved them, except for this one. This one was a total disappointment. Would never return.

6

Erin

17 Nov 2025

·

Stayed 1 night

We stayed here a few years back and were happy with our stay, however did not have the same experience this go around. We were met by a rude front desk agent while inquiring about the possibility of an early check in, after being abruptly told no, we left to run some errands until after 4pm for check in. The front desk agent has switched out and the new agent was lovely and check in went smoothly. Our interaction with staff from there onward was pleasant. Our room was a standard room, however the cleanliness was lacking. There were various black hairs in the bathtub ( which I had to clean prior to my child bathing), a pink smear of something on the toilet tank next to the flusher handle and mold and mildew on the tub tiles. We found a sharp pin sticking up in the carpet between the two beds, thankfully we were wearing slippers and nobody stepped on it. The swimming pool was the main reason for our stay, however we found literal piles of dirt / sand prominent in the hot tub, which frankly grossed me out, and the pool had an “oily” looking film on it, and chemicals so strong both my kids left with red itchy skin. Breakfast was nice, lots of selection and nice qualify food. The location was really convenient for us also, however if they don't step up the cleanliness and maintenance, we likely will try to find somewhere else to stay next time.

8

Reno

19 Nov 2025

·

Stayed 1 night

Room was good. Hotel was clean

4

Claudia

26 Aug 2025

·

Stayed 5 nights

We stayed for 5 days and they cleaned the room once with the excuse that we sent them away on day 2 since they only clean every other day. The washroom had mold and even after they cleaned the only time, it was still there. They never refilled soap, lotion or body wash. The breakfast is the same every day (eggs, potatoes, sausage, bread yogurt, oatmeal and you can make your own waffle without any toppings but the maple syrup, same fruits everyday (banana, apple). We talked to front desk about cleaning on day 3 since our room was untouched and even though they said they'd ask for a refill of towels and toilet paper, no one came. We had to go to the reception to get towels and toilet paper. The pool is cold and dirty as well as the washroom in the pool area. It smelled like pee and had a bunch of insects. Overall, it was cheap for what they offered, but too expensive for what we actually got and cutting down on cleaning isn't the way to go for our family. We wouldn't recommend or stay there again.

6

Deanna

3 Nov 2024

·

Stayed 1 night

This hotel is average. Noisy. No restaurant. Mildew around the bathtub.

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Rooms

Rooms are generally spacious and comfortable with good beds, but several guests report noise from hallways, nearby traffic, or rooms above, and some A/C units run loud. Occasional maintenance issues arise (weak showers, faulty A/C, sagging mattresses), and Wi-Fi can be slow or awkward to access.

Related guest reviews

8

Margaret

3 Jul 2025

·

Stayed 1 night

the bathroom door couldn't close the light under the microwave is not working.

8

David

7 Oct 2025

·

Stayed 4 nights

Large quiet room, clean and the bed was very comfortable

4

Cindy

1 Jun 2025

·

Stayed 1 night

Room was stuffy and wall unit was loud hard time sleeping

8

Wayne

8 Jan 2025

·

Stayed 1 night

Wi-fi is a pain in the ***. Full of ads and stealing my info. Not impressed with this !!

6

Dan

22 Oct 2024

·

Stayed 1 night

The rooms are very noisy. You hear every footstep. Definitely get the top floor

6

Elizabeth

12 Nov 2025

·

Stayed 1 night

Old uncomfortable mattress that was badly sagging. Pretty generic outdated hotel besides that. Worst Marriott I’ve ever stayed at. Not worth the $!

8

Jeremy

21 Sept 2024

·

Stayed 1 night

Room was clean, beds comfy. Ac unit was really loud..... hard to sleep thru the clunking.

8

Reno

11 Apr 2025

·

Stayed 1 night

Good location. Good rooms. Internet is slow

8

Mark

30 May 2025

·

Stayed 1 night

Convenient, hot water took forever and never really got hot pressure was low as well.

8

Harpal

18 May 2025

·

Stayed 1 night

wifi is not easy acess

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Service

Many highlight friendly, accommodating staff and efficient check-in, but service can be uneven with reports of curt or unhelpful front desk responses and slow follow-up on issues. Communication about amenities (like the waterslide) and room moves or maintenance is sometimes lacking.

Related guest reviews

4

Nicki

13 May 2023

·

Stayed 1 night

We chose this property due to the waterslide and continental breakfast. Upon arriving the water slide had a sign stating it was closed. We did not find out until check out that the staff were supposed to notify us that it could be opened upon request. They did not. Then when we arrived for breakfast at 9:30 AM, all the food had already been removed. A discount would have gone alkng way as this was a staycation for my son that fell short by a landslide. Otherwise it is a very clean and comfortable hotel.

6

navjot

24 Aug 2024

·

Stayed 1 night

The hotel is good and clean but the check in staff is not very helpful. I booked the hotel online and pre-paid too and didn’t had the same physical card with me. Rather than requesting another card or any other option, the check in lady just told me that she won’t be able to check me in without giving alternative or advising why she need the physical card she just gave me back the ID and literally said to go as she couldn’t check in.(her name was rose I think) Then I suggested that if she need the card for deposit I can give another card under my name then she said its fine. It was such an easy fix but as customer service person she didn’t had courtesy to offer anything but chose to refuse check in instead. I am not saying she is rude but not helpful. If there were someone who wasn’t aware why they need card like for deposit policy they would be stranded outside in storm with their money wasted already on the booking.

4

David

22 Jun 2023

·

Stayed 2 nights

I liked the pool area for the kids and the quiet nature of the property. Unfortunately, customer service was lacking, especially for a Marriott Property!!! We drove 4 hrs and had dinner at a restaurant when we arrived. It was late and all 3 kids were exhausted. They fell asleep at 11pm only for us to have to move rooms at midnight due to a foul sewage smell that kept getting worse. It was so toxic. Now, this is out of control of the hotel but their service was terrible. We had to repack and move rooms ourselves with no assistance. We eventually got back to bed at 2am. I complained to the front desk and they said word for word, "It's not in our job description to help guests move rooms"!!! Terrible! I remember staying at a Sandman Hotel having to move rooms and they helped us out!

10

Ullrich

15 Feb 2025

·

Stayed 1 night

Gina, the lady at the front desk was superb in efficiency, help fullness,,and friendliness. Those first impressions are important

10

JEREMY

23 Jul 2025

·

Stayed 2 nights

The staff was very friendly even suggested we park our motorcycle in front of the front desk windows so they can keep an eye on them. The breakfast was great . The rooms were clean and had comfortable beds.

10

Gay

25 Jul 2024

·

Stayed 2 nights

Always friendly and helpful.

8

Rose

21 Nov 2025

·

Stayed 1 night

Was a great location, family friendly... was able to check-in a bit early... easy check-in/out.... the front staff were very helpful and nice

6

Erin

17 Nov 2025

·

Stayed 1 night

We stayed here a few years back and were happy with our stay, however did not have the same experience this go around. We were met by a rude front desk agent while inquiring about the possibility of an early check in, after being abruptly told no, we left to run some errands until after 4pm for check in. The front desk agent has switched out and the new agent was lovely and check in went smoothly. Our interaction with staff from there onward was pleasant. Our room was a standard room, however the cleanliness was lacking. There were various black hairs in the bathtub ( which I had to clean prior to my child bathing), a pink smear of something on the toilet tank next to the flusher handle and mold and mildew on the tub tiles. We found a sharp pin sticking up in the carpet between the two beds, thankfully we were wearing slippers and nobody stepped on it. The swimming pool was the main reason for our stay, however we found literal piles of dirt / sand prominent in the hot tub, which frankly grossed me out, and the pool had an “oily” looking film on it, and chemicals so strong both my kids left with red itchy skin. Breakfast was nice, lots of selection and nice qualify food. The location was really convenient for us also, however if they don't step up the cleanliness and maintenance, we likely will try to find somewhere else to stay next time.

10

Dave

1 Aug 2025

·

Stayed 2 nights

Staff was excellent. Room and hotel were really clean. Breakfast area is spacious with lots of tables and food was great!

4

George

6 Jun 2025

·

Stayed 1 night

Stay was okay for business purposes. Front desk agent, Rose, was stand-offish and borderline hostile - left quite a negative impression.

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Location

Location is convenient near restaurants, shops, a grocery store and the highway, with easy parking. Some highway-facing rooms experience traffic noise.

Related guest reviews

10

lennie

6 Oct 2025

·

Stayed 2 nights

Very easy parking nice clean rooms and quiet

10

Candice

28 Feb 2025

·

Stayed 1 night

Good location of the highway easy for travel quiet and clean with great pool facilities and hot breakfast

8

alvln

19 Aug 2024

·

Stayed 3 nights

Very safe location, lots of restaurants and shopping

10

Barbara

5 Nov 2023

·

Stayed 2 nights

Great location.

8

Deborah

2 Jul 2024

·

Stayed 1 night

We stayed on a stop over on a trip to the Canadian Rockies. Nice room and property, with an excellent breakfast that was included. Walkable to restaurants and some shopping.

8

Heather

20 Jan 2025

·

Stayed 1 night

My first impression was not great. I have scent sensitivities and when the automatic doors opened I was over come with a scent. I was told it was the 'signature scent' and it was right in the HVAC. Some may enjoy it, I do not! The rooms were comfortable but noisy. The pool was nice and the dinning room was very spacious. The décor was very dated, which did not effect our stay and the beds were very comfortable and our location was walking distance to lots of restaurants and other necessities.

8

Hayley

10 Aug 2025

·

Stayed 2 nights

We loved our stay at the Marriot, easy to find and plenty of parking, close to the shops. It was great.

10

Hyun Ji

11 Aug 2023

·

Stayed 1 night

Shopping malls were near. Superstore was right across from the hotel.

8

Joshua

12 Oct 2025

·

Stayed 1 night

Good location. With our window open traffic was pretty loud but not a big deal. Bed was comfy, good breakfast options! We had a couple towel/linen with marks which made me wonder how clean it was, however nothing that would keep me from returning

10

Shadi

2 Sept 2025

·

Stayed 3 nights

Good service and good location

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Dining

Complimentary breakfast is widely appreciated with hot items, though some guests find it repetitive or average, with occasional crowding and long waits for waffles. There is no on-site restaurant, but many eateries are within walking distance.

Related guest reviews

10

Richard

18 Sept 2024

·

Stayed 1 night

Very comfortable stay and the breakfast is good quality and plentiful.

10

Tanya

25 Jun 2025

·

Stayed 1 night

A great stay and a great morning breakfast.

8

tasia

6 Feb 2023

·

Stayed 2 nights

The location of the property is great. It was nice that there was a pool & hot tub. Rooms were spacious. Lots of restaurants near by but no restaurant in the hotel. Unfortunately when I checked in they didn’t mention the incidental hold they put on my credit card and when I extended my stay they placed another hold on my card without mentioning it. When I noticed and questioned why I had $670 on hold they said it was for incidentals and because I technically had two bookings they had to issue two incidental holds. I thought that was quite steep and also very frustrating that they didn’t mention it either time. The stay was okay. I’ve definitely had more enjoyable stays elsewhere. If I went back it would be because of the location.

8

Rolf

26 Jul 2024

·

Stayed 1 night

Only real issue was the breakfast area was full and you only had 1 waffle maker. The line up was 6 deep most of the time.

8

Janet

24 Jan 2026

·

Stayed 1 night

Courteous staff, room was clean. Very good variety for breakfast.

10

JEREMY

23 Jul 2025

·

Stayed 2 nights

The staff was very friendly even suggested we park our motorcycle in front of the front desk windows so they can keep an eye on them. The breakfast was great . The rooms were clean and had comfortable beds.

10

Cody

29 Dec 2023

·

Stayed 1 night

Super clean pool area which is a rarity in hotels. Some hair was left in the shower, but not a deal-breaker. No food on property but right next door is a bunch of restaurants within 30 yards.

8

Andrew

4 Aug 2025

·

Stayed 1 night

Free breakfast in the morning and as not as good as previous years.

6

James

29 Sept 2025

·

Stayed 2 nights

No breakfast variety. Same hot selection two da ya in row. Plumbing problem in room. Overpriced for quality of say.

6

Tanya

28 Oct 2024

·

Stayed 1 night

We always stay at the chain of hotels due to the amazing breakfast. Sadly this time is wasnt great

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Month	Average price
January	US$99
February	US$90
March	US$96
April	US$118
May	US$159
June	US$168
July	US$177
August	US$174
September	US$128
October	US$116
November	US$109
December	US$101

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $165	18 $189	19 $189
20 $132	21 $148	22 $131	23 $148	24 $131	25 $141	26 $158
27 $131	28 $132	29 $132	30 $132

Su	Mo	Tu	We	Th	Fr	Sa
				1 $132	2 $148	3 $148
4 $132	5 $132	6 $132	7 $132	8 $132	9 $165	10 $165
11 $132	12 $132	13 $132	14 $132	15 $132	16 $165	17 $165
18 $132	19 $132	20 $132	21 $132	22 $132	23 $148	24 $148
25 $132	26 $132	27 $132	28 $132	29 $132	30 $148	31 $148

Fairfield Inn & Suites by Marriott Vernon

Prices for Fairfield Inn & Suites by Marriott Vernon

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds, Hearing Accessible (Accessible Bathtub)

Room, 2 Queen Beds

Studio, 1 King Bed with Sofa Bed

Studio, 1 King Bed with Sofa Bed, Bathtub

Room, 1 King Bed

Room, 1 King Bed, Hearing Accessible (Accessible Bathtub)

Guest reviews of Fairfield Inn & Suites by Marriott Vernon

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Fairfield Inn & Suites by Marriott Vernon

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