Pacha Tulum Boutique Hotel
29 US$
/ noche
Promedio para septiembre
Selecciona fechas para ver precios y disponibilidad
29 US$
/ noche
Promedio para septiembre
Precios medios mensuales
En Pacha Tulum Boutique Hotel, los precios por noche son de 29 US$ de media en el mes más barato (septiembre) y de 76 US$ en el mes más caro (enero), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 76 US$ |
| febrero | 55 US$ |
| marzo | 50 US$ |
| abril | 45 US$ |
| mayo | 36 US$ |
| junio | 34 US$ |
| julio | 32 US$ |
| agosto | 34 US$ |
| septiembre | 29 US$ |
| octubre | 33 US$ |
| noviembre | 44 US$ |
| diciembre | 63 US$ |
E
F
M
A
M
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sept · 29 US$
S
O
N
D
Más caro: enero (aprox. 76 US$)
Más barato: septiembre (aprox. 29 US$)
Acerca de esta propiedad
Aprovecha las instalaciones recreativas, que incluyen una piscina al aire libre y bicicletas de alquiler. Encontrarás también conexión a Internet wifi gratis, servicios de conserjería y aparcamiento para bicicletas.
Servicios
Aprovecha las instalaciones recreativas, que incluyen una piscina al aire libre y bicicletas de alquiler. Encontrarás también conexión a Internet wifi gratis, servicios de conserjería y aparcamiento para bicicletas.
Servicios empresariales
Tendrás un servicio de recepción las 24 horas, consigna de equipaje y una biblioteca a tu disposición. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) disponible 24 horas y aparcamiento sin asistencia gratuito.
Comida
Este bed and breakfast cuenta con una cafetería para tomar algo rápido, pero también puedes aprovechar su servicio de habitaciones con horario limitado. Disfruta de tu bebida favorita en el bar o lounge o en el bar junto a la piscina.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 12 habitaciones con aire acondicionado. Mantén el contacto con los tuyos gracias a la la conexión wifi gratis. El baño privado con ducha está provisto de artículos de higiene personal gratuitos y secadores de pelo. Entre las comodidades, se incluyen caja fuerte y escritorio, además de un servicio de limpieza disponible todos los días.
Ubicación
Si decides alojarte en Pacha Tulum Boutique Hotel, te encontrarás en una fantástica zona de Tulum (Centro de la ciudad de Tulum) y estarás a menos de cinco minutos en coche de Ruinas mayas de Tulum y Parque Nacional Tulum. Además, este bed and breakfast se encuentra a 5,4 km de Playa de Tulum y a 5,6 km de Playa Paraíso.
Qué hay cerca
Parque Dos Aguas(0.7 millas)
Centro comercial Hunab Lifestyle Center(0.8 millas)
Cenote Calavera(0.9 millas)
Hospital de Tulum(1 millas)
Cenote Esqueleto(1.1 millas)
Parque del Jaguar(1.1 millas)
Parque Nacional Tulum(1.4 millas)
Torre de Tulum(1.4 millas)
Ruinas mayas de Tulum(1.8 millas)
Casa del Cenote(2 millas)
Templo de los Frescos(2 millas)
Acceso al Parque Jaguar(2 millas)
Templo del dios del viento(2 millas)
Mirador Jaguar Tulum(2.1 millas)
Área de Protección de Flora y Fauna Jaguar(2.1 millas)
Aeropuerto Internacional de Tulum (TQO)(25.6 millas)
Cancún, Quintana Roo (CUN-Cancún Intl.)(72.7 millas)
Traslados al aeropuerto
Piscina
Habitaciones para no fumadores
Servicio de habitaciones
Mostrador turístico
Servicio de limpieza
Ubicación
Avenida Norte Coba, frente a super San Francisco, un costado del Oxxo, Centro de la ciudad de Tulum, Tulum, Tulum, Estado de Quintana Roo, México
Parque Dos Aguas (0.7 millas)
Centro comercial Hunab Lifestyle Center (0.8 millas)
Cenote Calavera (0.9 millas)
Hospital de Tulum (1 millas)
Cenote Esqueleto (1.1 millas)
Parque del Jaguar (1.1 millas)
Opciones de habitación
12
Habitación clásica con 1 cama doble o 2 individuales, 1 habitación, vistas al jardín
Detalles de la oferta
2 Camas Individuales
1 Cama Doble Extragrande
Capacidad: 2
161 ft²
Terraza o patioAire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
20
Suite presidencial
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 2
710 ft²
Terraza o patioAire acondicionadoCalefacciónConexión Wi-Fi (gratuita)Piscina de inmersión
18
Bungalow de diseño, 1 cama de matrimonio grande, junto a la piscina
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
280 ft²
Terraza o patioAire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
17
Habitación Deluxe doble, 1 cama de matrimonio grande con sofá cama, vistas a la piscina
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 2
248 ft²
Terraza o patioAire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
5
Habitación superior, 1 cama de matrimonio grande, sin ventanas
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
237 ft²
Terraza o patioAire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
17
Suite Signature, varias camas, vistas a la piscina
Detalles de la oferta
2 Camas Dobles Grandes
y 2 Sofás Cama
Capacidad: 6
409 ft²
Terraza o patioAire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
12
Habitación tradicional doble, vistas al jardín, en la zona del jardín
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Individuales
Capacidad: 2
161 ft²
Terraza o patioAire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
Reseñas de los huéspedes
8.7
Fabuloso
Basado en 574 comentarios verificados
¿Quién se queda aquí?
Pareja
55%
Familia
8%
Grupo
23%
Solo/a
13%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En las reseñas de Pacha Tulum Boutique Hotel, los viajeros elogian al personal amable, la conveniente ubicación cerca de supermercados y transporte, y el patio frondoso con una pequeña piscina, al tiempo que señalan que las habitaciones son sencillas con camas firmes.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En las reseñas de Pacha Tulum Boutique Hotel, los viajeros elogian al personal amable, la conveniente ubicación cerca de supermercados y transporte, y el patio frondoso con una pequeña piscina, al tiempo que señalan que las habitaciones son sencillas con camas firmes.
Varios huéspedes lo encontraron tranquilo por dentro a pesar de una calle concurrida y apreciaron la relación calidad-precio.
La opinión sobre el estado de las habitaciones varía: algunos las describen como cómodas y bien equipadas, mientras que otros mencionan olores a humedad, muebles anticuados o agua caliente y Wi‑Fi poco fiables. Espere una estancia modesta y céntrica con un servicio excepcional.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
La pequeña piscina del patio y el jardín tropical son sus puntos fuertes. Los servicios son básicos, con informes de estacionamiento limitado o inexistente, agua caliente intermitente y problemas ocasionales de mantenimiento o reparación; no se menciona un bar en el establecimiento.
Reseñas de huéspedes relacionadas
8
Leonel
25 dic 2023
·
Se alojó 2 noches
En cuanto al personal, es muy atento y amable. El único pero que le pondría es que no se les acabó el agua cuando nos estábamos bañando y no había agua caliente (quizá tuvimos que irles a avisar de que abrieran la llave). En general es buen hotel.
En cuanto al personal, es muy atento y amable. El único pero que le pondría es que no se les acabó el agua cuando nos estábamos bañando y no había agua caliente (quizá tuvimos que irles a avisar de que abrieran la llave). En general es buen hotel.
4
Nadine
10 nov 2024
·
Se alojó 2 noches
Pas tres propre clients bruyant tard le soir tres tot le matin [5 h du.matin] internet inexistant dans la chambre pas d'eau chaude pendant nos 2 nuits
Pas tres propre clients bruyant tard le soir tres tot le matin [5 h du.matin] internet inexistant dans la chambre pas d'eau chaude pendant nos 2 nuits
10
Ethan
7 sept 2023
·
Se alojó 5 noches
HERMOSA HABITACIÓN, LA ALBERCA SIEMPRE LIMPIA Y EL PERSONAL ES MUY LINDO Y AMABLE AME HOSPEDARME
HERMOSA HABITACIÓN, LA ALBERCA SIEMPRE LIMPIA Y EL PERSONAL ES MUY LINDO Y AMABLE AME HOSPEDARME
6
Diego
17 abr 2023
·
Se alojó 3 noches
L'hôtel est bien situé , avec quelques places de parking a disposition. La piscine était en réparation . Pas de bar dans l'hôtel. D'après ma réservation , nous avions la possibilité d'être surclassé dans la mesure ou une meilleure chambre serait disponible , l'hôtel ne semblait pas plein et nous n'avons pas eu de meilleure chambre. Personnel très sympa .
L'hôtel est bien situé , avec quelques places de parking a disposition. La piscine était en réparation . Pas de bar dans l'hôtel. D'après ma réservation , nous avions la possibilité d'être surclassé dans la mesure ou une meilleure chambre serait disponible , l'hôtel ne semblait pas plein et nous n'avons pas eu de meilleure chambre. Personnel très sympa .
10
JESUS
11 dic 2024
·
Se alojó 1 noche
Muy cómodas las instalaciones lo único malo que no hay estacionamiento
Muy cómodas las instalaciones lo único malo que no hay estacionamiento
8
Miriam
2 may 2023
·
Se alojó 3 noches
Staff was amazing! Super friendly and very helpful with instructions on how to navigate through Tulum. The place is in a very busy street but great overall. There is a small restaurant next door which is very convenient, a supermarket and street food across the street. The only thing was that warm water wouldnt last long so we mainly showered with room tempeture water. Beds were also not comfortable but I think for the price is great because it motivated us to get up and explore the town. We rented a scooter from them as well which made sooo easy to navigate through the town. Pretty cool overall.
Staff was amazing! Super friendly and very helpful with instructions on how to navigate through Tulum. The place is in a very busy street but great overall. There is a small restaurant next door which is very convenient, a supermarket and street food across the street. The only thing was that warm water wouldnt last long so we mainly showered with room tempeture water. Beds were also not comfortable but I think for the price is great because it motivated us to get up and explore the town. We rented a scooter from them as well which made sooo easy to navigate through the town. Pretty cool overall.
10
francoise
25 abr 2023
·
Se alojó 2 noches
Petit hôtel très sympathique. Excellent emplacement, parking, accueil …
Petit hôtel très sympathique. Excellent emplacement, parking, accueil …
10
Denettee
21 mar 2025
·
Se alojó 2 noches
Last minute booking allowed us to get the Presidential suite for a bargain. Nice private rooftop hot tub, but unfortunately it was not hot. Great restaurant right next door. So good we ate there twice in twi days.
Last minute booking allowed us to get the Presidential suite for a bargain. Nice private rooftop hot tub, but unfortunately it was not hot. Great restaurant right next door. So good we ate there twice in twi days.
10
angeles
14 ago 2024
·
Se alojó 1 noche
I enjoyed my stay there, the pool was nice and relaxing. The room was small but just perfect in my opinion!! The faucets were a little rusty but I didn’t mind it but maybe others will, enjoyed how everything like restaurants, and stores were walking distance, i definitely recommend staying here!!
I enjoyed my stay there, the pool was nice and relaxing. The room was small but just perfect in my opinion!! The faucets were a little rusty but I didn’t mind it but maybe others will, enjoyed how everything like restaurants, and stores were walking distance, i definitely recommend staying here!!
10
Mario
7 jul 2025
·
Se alojó 1 noche
Kleines Hotel im Zentrum. Sehr grüner Innenhof mit nettem Pool und guten Zimmern. Gegenüber ein großer Supermarkt und nettes günstiges Restaurant direkt davor. Trotz der Lage ruhig und super Personal.
Kleines Hotel im Zentrum. Sehr grüner Innenhof mit nettem Pool und guten Zimmern. Gegenüber ein großer Supermarkt und nettes günstiges Restaurant direkt davor. Trotz der Lage ruhig und super Personal.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Muchos huéspedes describen habitaciones limpias y una propiedad ordenada. Sin embargo, la retroalimentación es inconsistente: algunos informaron sobre sábanas manchadas o sin cambiar, plagas, olores a humedad y áreas que necesitan una limpieza más profunda o una nueva capa de pintura.
Reseñas de huéspedes relacionadas
8
Juan
4 jul 2025
·
Se alojó 3 noches
La ubicación muy recomendable, la atención excelente por parte de todos y limpieza en la habitación
La ubicación muy recomendable, la atención excelente por parte de todos y limpieza en la habitación
4
Nadine
10 nov 2024
·
Se alojó 2 noches
Pas tres propre clients bruyant tard le soir tres tot le matin [5 h du.matin] internet inexistant dans la chambre pas d'eau chaude pendant nos 2 nuits
Pas tres propre clients bruyant tard le soir tres tot le matin [5 h du.matin] internet inexistant dans la chambre pas d'eau chaude pendant nos 2 nuits
10
Ethan
7 sept 2023
·
Se alojó 5 noches
HERMOSA HABITACIÓN, LA ALBERCA SIEMPRE LIMPIA Y EL PERSONAL ES MUY LINDO Y AMABLE AME HOSPEDARME
HERMOSA HABITACIÓN, LA ALBERCA SIEMPRE LIMPIA Y EL PERSONAL ES MUY LINDO Y AMABLE AME HOSPEDARME
6
Kai Yu
1 ene 2025
·
Se alojó 3 noches
This property is in town which is nice. But the rooms itself are in okay condition. Slight musty scent. Initially there was a cockroach in our room but they were able to move us which was nice. The staff is kind as well. My only issue was mostly surrounding the cleanliness of the hotel and how the size of the rooms and slightly smaller than it looks in photos.
This property is in town which is nice. But the rooms itself are in okay condition. Slight musty scent. Initially there was a cockroach in our room but they were able to move us which was nice. The staff is kind as well. My only issue was mostly surrounding the cleanliness of the hotel and how the size of the rooms and slightly smaller than it looks in photos.
10
Axel
9 jul 2025
·
Se alojó 4 noches
The hotel clerks and workers were very attentive and very helpful throughout our stay. Very clean and comfortable suite.
The hotel clerks and workers were very attentive and very helpful throughout our stay. Very clean and comfortable suite.
8
Mark
7 ago 2025
·
Se alojó 7 noches
For what we paid, the property was fantastic. It is in a great location, situated near taxis and supermarkets but also walking distance to Tulum town centre. The staff were always on hand and went above and beyond to ensure we had a great experience. They are very knowledgeable about Tulum and provide great recommendations upon request. Sometimes towels and toilet roll were upon request as opposed to being provided fresh, in advance but no big deal. The room could use a deeper clean and a lick of paint, but for a budget hotel the stay was fantastic! Thank you
For what we paid, the property was fantastic. It is in a great location, situated near taxis and supermarkets but also walking distance to Tulum town centre. The staff were always on hand and went above and beyond to ensure we had a great experience. They are very knowledgeable about Tulum and provide great recommendations upon request. Sometimes towels and toilet roll were upon request as opposed to being provided fresh, in advance but no big deal. The room could use a deeper clean and a lick of paint, but for a budget hotel the stay was fantastic! Thank you
2
NANCY
28 jul 2024
·
Se alojó 6 noches
The Staff was friendly and helpful but the room was dirty. We booked our stay for 6 nights for the king suite, we got there on Sunday night and noticed little bugs on the bed, we smooshed them and took off the bed sheets (which were stained). The rug had food crumbs and the mini fridge had hairs. The water went off while taking a shower, so we had to wait for them to turn it back on. We left early morning and came back in the afternoon, they made the bed with the same dirty sheets, flipped the bath towel/rug over and didn’t sweep. We found bugs again on the bed that looked like bed bugs. We decided to leave that night to another hotel and when we went to check out, they did offer to change us to another room but we figured if that’s the way they “cleaned” our room that’s the way they cleaned all the other rooms. They couldn’t refund our money back because we reserved through Travelocity, so we lost 5 paid nights.
The Staff was friendly and helpful but the room was dirty. We booked our stay for 6 nights for the king suite, we got there on Sunday night and noticed little bugs on the bed, we smooshed them and took off the bed sheets (which were stained). The rug had food crumbs and the mini fridge had hairs. The water went off while taking a shower, so we had to wait for them to turn it back on. We left early morning and came back in the afternoon, they made the bed with the same dirty sheets, flipped the bath towel/rug over and didn’t sweep. We found bugs again on the bed that looked like bed bugs. We decided to leave that night to another hotel and when we went to check out, they did offer to change us to another room but we figured if that’s the way they “cleaned” our room that’s the way they cleaned all the other rooms. They couldn’t refund our money back because we reserved through Travelocity, so we lost 5 paid nights.
8
Joel
18 nov 2025
·
Se alojó 1 noche
Front staff was nice. Let us pick our room. Quick check-in. Room was small buy clean. I just didnt like the bed and pillows, very hard.
Front staff was nice. Let us pick our room. Quick check-in. Room was small buy clean. I just didnt like the bed and pillows, very hard.
10
Nelly Vanessa
6 jun 2023
·
Se alojó 1 noche
Lugar muy limpio y ordenado, cuarto pequeño con lo indispensable. Excelente atención y muy servicial. En el cuarto hay un frigobar lo que te da ahorro en ir a comprar bebidas, con dos botellas de agua que puedes rellenar ahí en el hotel. Además tiene una jarrita para calentar agua y te proporcionan en tu habitación dos sobres de café, té y azúcar o edulcorante. Queda a 5 minutos en auto de zona arqueológica. Volvería a hospedarme ahí.
Lugar muy limpio y ordenado, cuarto pequeño con lo indispensable. Excelente atención y muy servicial. En el cuarto hay un frigobar lo que te da ahorro en ir a comprar bebidas, con dos botellas de agua que puedes rellenar ahí en el hotel. Además tiene una jarrita para calentar agua y te proporcionan en tu habitación dos sobres de café, té y azúcar o edulcorante. Queda a 5 minutos en auto de zona arqueológica. Volvería a hospedarme ahí.
2
Jorge Juarez
9 dic 2024
·
Se alojó 4 noches
Upon my arrival, the place looked completely different from the pictures, and the rooms were much smaller than expected. The bed were bare and dirty with only sheets, and there was no iron or blow dryer provided. When I requested these, they handed me the worst possible options, and neither worked properly. The WiFi was terrible, and to make matters worse, they demanded an additional payment, claiming I hadn’t paid some type of tax. It was only about $15, but the whole situation felt shady. The pool was tiny, filthy, and completely unused by guests. To top it off, they never honored the VIP complimentary drinks as promised. This place is a complete scam stay away.
Upon my arrival, the place looked completely different from the pictures, and the rooms were much smaller than expected. The bed were bare and dirty with only sheets, and there was no iron or blow dryer provided. When I requested these, they handed me the worst possible options, and neither worked properly. The WiFi was terrible, and to make matters worse, they demanded an additional payment, claiming I hadn’t paid some type of tax. It was only about $15, but the whole situation felt shady. The pool was tiny, filthy, and completely unused by guests. To top it off, they never honored the VIP complimentary drinks as promised. This place is a complete scam stay away.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones son sencillas y generalmente cómodas, aunque a menudo pequeñas; algunas suites agregan piscinas privadas en la azotea. Los huéspedes mencionan con frecuencia camas firmes, olores a humedad ocasionales, algo de ruido y Wi-Fi intermitente o aire acondicionado antiguo en algunas habitaciones.
Reseñas de huéspedes relacionadas
4
Nadine
10 nov 2024
·
Se alojó 2 noches
Pas tres propre clients bruyant tard le soir tres tot le matin [5 h du.matin] internet inexistant dans la chambre pas d'eau chaude pendant nos 2 nuits
Pas tres propre clients bruyant tard le soir tres tot le matin [5 h du.matin] internet inexistant dans la chambre pas d'eau chaude pendant nos 2 nuits
8
Andrew
6 feb 2025
·
Se alojó 1 noche
Their inner courtyard was beautiful and quiet. Rooms were clean, and the mini fridge was appreciated. Beds were a little too firm. The restaurant next door was excellent.
Their inner courtyard was beautiful and quiet. Rooms were clean, and the mini fridge was appreciated. Beds were a little too firm. The restaurant next door was excellent.
8
Ana
26 ago 2025
·
Se alojó 2 noches
La gatita en celo no paro de maullar en toda una noche, y ellos la llevaron a su casa al dia siguiente, y se arreglo todo.
La gatita en celo no paro de maullar en toda una noche, y ellos la llevaron a su casa al dia siguiente, y se arreglo todo.
10
Lisa
23 dic 2024
·
Se alojó 3 noches
Pacha Tulum had everything I needed for my stay in Tulum. Staff were always friendly and helpful and it was nice and quiet at night. The room was comfortable, spacious and well equipped. There is a bike rental place next door to the hotel if you want to rent a bike.
Pacha Tulum had everything I needed for my stay in Tulum. Staff were always friendly and helpful and it was nice and quiet at night. The room was comfortable, spacious and well equipped. There is a bike rental place next door to the hotel if you want to rent a bike.
6
Kai Yu
1 ene 2025
·
Se alojó 3 noches
This property is in town which is nice. But the rooms itself are in okay condition. Slight musty scent. Initially there was a cockroach in our room but they were able to move us which was nice. The staff is kind as well. My only issue was mostly surrounding the cleanliness of the hotel and how the size of the rooms and slightly smaller than it looks in photos.
This property is in town which is nice. But the rooms itself are in okay condition. Slight musty scent. Initially there was a cockroach in our room but they were able to move us which was nice. The staff is kind as well. My only issue was mostly surrounding the cleanliness of the hotel and how the size of the rooms and slightly smaller than it looks in photos.
8
Joel
18 nov 2025
·
Se alojó 1 noche
Front staff was nice. Let us pick our room. Quick check-in. Room was small buy clean. I just didnt like the bed and pillows, very hard.
Front staff was nice. Let us pick our room. Quick check-in. Room was small buy clean. I just didnt like the bed and pillows, very hard.
10
Denettee
21 mar 2025
·
Se alojó 2 noches
Last minute booking allowed us to get the Presidential suite for a bargain. Nice private rooftop hot tub, but unfortunately it was not hot. Great restaurant right next door. So good we ate there twice in twi days.
Last minute booking allowed us to get the Presidential suite for a bargain. Nice private rooftop hot tub, but unfortunately it was not hot. Great restaurant right next door. So good we ate there twice in twi days.
10
Adam
9 feb 2025
·
Se alojó 7 noches
Great staff and cute private roof pool
Great staff and cute private roof pool
8
Amy
18 abr 2025
·
Se alojó 1 noche
Everything was great the staff was very nice and helpful. The restaurant beside it was really good, we went multiple times. There is a convenience store next to it and a grocery store across the street. The public transportation stop is also very close and downtown is only a few blocks away. I didn’t love the smoking in the courtyard, we could smell it from our room, but there are lots of cats and kittens around which was sweet
Everything was great the staff was very nice and helpful. The restaurant beside it was really good, we went multiple times. There is a convenience store next to it and a grocery store across the street. The public transportation stop is also very close and downtown is only a few blocks away. I didn’t love the smoking in the courtyard, we could smell it from our room, but there are lots of cats and kittens around which was sweet
2
Jorge Juarez
9 dic 2024
·
Se alojó 4 noches
Upon my arrival, the place looked completely different from the pictures, and the rooms were much smaller than expected. The bed were bare and dirty with only sheets, and there was no iron or blow dryer provided. When I requested these, they handed me the worst possible options, and neither worked properly. The WiFi was terrible, and to make matters worse, they demanded an additional payment, claiming I hadn’t paid some type of tax. It was only about $15, but the whole situation felt shady. The pool was tiny, filthy, and completely unused by guests. To top it off, they never honored the VIP complimentary drinks as promised. This place is a complete scam stay away.
Upon my arrival, the place looked completely different from the pictures, and the rooms were much smaller than expected. The bed were bare and dirty with only sheets, and there was no iron or blow dryer provided. When I requested these, they handed me the worst possible options, and neither worked properly. The WiFi was terrible, and to make matters worse, they demanded an additional payment, claiming I hadn’t paid some type of tax. It was only about $15, but the whole situation felt shady. The pool was tiny, filthy, and completely unused by guests. To top it off, they never honored the VIP complimentary drinks as promised. This place is a complete scam stay away.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El servicio es ampliamente elogiado como amable, atento y servicial con recomendaciones y logística. Algunos huéspedes informaron sobre una recepción poco amable, poca comunicación sobre problemas o reembolsos, y ventajas incumplidas.
Reseñas de huéspedes relacionadas
10
Lynnette
22 may 2025
·
Se alojó 1 noche
I had a lovely stay at this hotel. Friendly staff who were also very helpful when I asked for recommendations on things to do in the area. I would come back.
I had a lovely stay at this hotel. Friendly staff who were also very helpful when I asked for recommendations on things to do in the area. I would come back.
10
Emmanuel
24 mar 2023
·
Se alojó 1 noche
We loved a lot the beautiful tropical garden inside the property that let you forget about outside. Room are cozy and has all the comforts you need. Staff is simply awesome, helps us a lot to plan all our trips around Tulum! We will come back for sure and we strongly encourage to enjoy this place! Perfect balance between cost and what you enjoy!
We loved a lot the beautiful tropical garden inside the property that let you forget about outside. Room are cozy and has all the comforts you need. Staff is simply awesome, helps us a lot to plan all our trips around Tulum! We will come back for sure and we strongly encourage to enjoy this place! Perfect balance between cost and what you enjoy!
2
Robert
18 mar 2023
·
On the last 2 days of our stay we were woken early in the morning with demolition starting on the building attached to this hotel. The noise was deafening and continuous. There was no warning from the hotel management and compensation was refused.
On the last 2 days of our stay we were woken early in the morning with demolition starting on the building attached to this hotel. The noise was deafening and continuous. There was no warning from the hotel management and compensation was refused.
10
Trevor
6 may 2025
·
Se alojó 2 noches
The front desk manager Frederico was exceptionally helpful and accommodating by giving amazing food recommendations and demonstrated a true sense of proudness of Tulum. He was instrumental in helping us organize a very early morning taxi ride to Cancun International and alleviating some of our travel burden.
The front desk manager Frederico was exceptionally helpful and accommodating by giving amazing food recommendations and demonstrated a true sense of proudness of Tulum. He was instrumental in helping us organize a very early morning taxi ride to Cancun International and alleviating some of our travel burden.
4
kristel segura
27 ago 2023
·
Se alojó 1 noche
Small hotel at the side of the road in Tulum, outside the city, small room., Our experience was unfortunately bad, the room was not what we expected, had a bad smell, the shower didn't work properly, the of the toilet was broken,the was able in the room floor right next to the bed, that was covered with a carpet, the bed was clean but the sheets and the pillows were uncomfortable, no cover on top of the bed, check in process was not friendly at all, no greetings at arrival no instructions were given, we had to ask for the wifi password, ask for the towels for the room. We will not come back and we don't recommend this hotel. Overall experience 2/10
Small hotel at the side of the road in Tulum, outside the city, small room., Our experience was unfortunately bad, the room was not what we expected, had a bad smell, the shower didn't work properly, the of the toilet was broken,the was able in the room floor right next to the bed, that was covered with a carpet, the bed was clean but the sheets and the pillows were uncomfortable, no cover on top of the bed, check in process was not friendly at all, no greetings at arrival no instructions were given, we had to ask for the wifi password, ask for the towels for the room. We will not come back and we don't recommend this hotel. Overall experience 2/10
2
NANCY
28 jul 2024
·
Se alojó 6 noches
The Staff was friendly and helpful but the room was dirty. We booked our stay for 6 nights for the king suite, we got there on Sunday night and noticed little bugs on the bed, we smooshed them and took off the bed sheets (which were stained). The rug had food crumbs and the mini fridge had hairs. The water went off while taking a shower, so we had to wait for them to turn it back on. We left early morning and came back in the afternoon, they made the bed with the same dirty sheets, flipped the bath towel/rug over and didn’t sweep. We found bugs again on the bed that looked like bed bugs. We decided to leave that night to another hotel and when we went to check out, they did offer to change us to another room but we figured if that’s the way they “cleaned” our room that’s the way they cleaned all the other rooms. They couldn’t refund our money back because we reserved through Travelocity, so we lost 5 paid nights.
The Staff was friendly and helpful but the room was dirty. We booked our stay for 6 nights for the king suite, we got there on Sunday night and noticed little bugs on the bed, we smooshed them and took off the bed sheets (which were stained). The rug had food crumbs and the mini fridge had hairs. The water went off while taking a shower, so we had to wait for them to turn it back on. We left early morning and came back in the afternoon, they made the bed with the same dirty sheets, flipped the bath towel/rug over and didn’t sweep. We found bugs again on the bed that looked like bed bugs. We decided to leave that night to another hotel and when we went to check out, they did offer to change us to another room but we figured if that’s the way they “cleaned” our room that’s the way they cleaned all the other rooms. They couldn’t refund our money back because we reserved through Travelocity, so we lost 5 paid nights.
10
Irma
12 sept 2023
·
Se alojó 1 noche
Expedia and Pacha Tulum Boutique Hotel are really in sync. I booked and fifteen minutes later we arrived and our room was available. We got free upgrade! Rodrigo was very thorough, welcoming, friendly and helpful.
Expedia and Pacha Tulum Boutique Hotel are really in sync. I booked and fifteen minutes later we arrived and our room was available. We got free upgrade! Rodrigo was very thorough, welcoming, friendly and helpful.
10
amadou
19 sept 2023
·
Se alojó 4 noches
hello my name is Amadou, I just completed my stay at Pacha and it was a WONDERFUL experience. First off the customer service was nice and friendly from every employee we encountered! Very helpful and gave us great recommendations through the city of Tulum. The Presidential suite was excellent! Bed was cozy, bathroom setup was nice, living room area was beautiful and A/C was COLD!!!! you’ll need that bad in the Tulum heat. Pool upstairs was nice and clean as well! Overall we enjoyed our experience and would recommend this hotel
hello my name is Amadou, I just completed my stay at Pacha and it was a WONDERFUL experience. First off the customer service was nice and friendly from every employee we encountered! Very helpful and gave us great recommendations through the city of Tulum. The Presidential suite was excellent! Bed was cozy, bathroom setup was nice, living room area was beautiful and A/C was COLD!!!! you’ll need that bad in the Tulum heat. Pool upstairs was nice and clean as well! Overall we enjoyed our experience and would recommend this hotel
8
Amy
18 abr 2025
·
Se alojó 1 noche
Everything was great the staff was very nice and helpful. The restaurant beside it was really good, we went multiple times. There is a convenience store next to it and a grocery store across the street. The public transportation stop is also very close and downtown is only a few blocks away. I didn’t love the smoking in the courtyard, we could smell it from our room, but there are lots of cats and kittens around which was sweet
Everything was great the staff was very nice and helpful. The restaurant beside it was really good, we went multiple times. There is a convenience store next to it and a grocery store across the street. The public transportation stop is also very close and downtown is only a few blocks away. I didn’t love the smoking in the courtyard, we could smell it from our room, but there are lots of cats and kittens around which was sweet
2
Sadaf
14 ene 2023
·
Se alojó 19.362 noches
This hotel Is NOT a 4 star, VIP access hotel. It was a total scam. We arrived there trusting Expedia that they wouldn’t false advertise a poor conditioned hotel as a “VIP access”, however upon arrival our room had flies and bugs flying everywhere, the AC was so old and loud, and we were told we can’t turn it off due to moisture built up. Toilet flush did not work. Bed covers did not look clean and we were scared to even sit on the bed. We left the hotel and did not stay there. The hotel was unwilling to help us and we did not get our refund. Both Expedia and the hotel are responsible for this scam!
This hotel Is NOT a 4 star, VIP access hotel. It was a total scam. We arrived there trusting Expedia that they wouldn’t false advertise a poor conditioned hotel as a “VIP access”, however upon arrival our room had flies and bugs flying everywhere, the AC was so old and loud, and we were told we can’t turn it off due to moisture built up. Toilet flush did not work. Bed covers did not look clean and we were scared to even sit on the bed. We left the hotel and did not stay there. The hotel was unwilling to help us and we did not get our refund. Both Expedia and the hotel are responsible for this scam!
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Ubicación céntrica en Tulum, cerca de supermercados, restaurantes y transporte, con fácil acceso al centro y a la zona de las ruinas. Está situado en una calle concurrida; algunos notaron algo de ruido, aunque varios encontraron el interior sorprendentemente tranquilo.
Reseñas de huéspedes relacionadas
10
Tom
24 sept 2025
·
Se alojó 4 noches
What an amazing place! A beautiful little jungle oasis! Such amazing staff, a very convenient location just a short walk from the centre of town, opposite a supermarket and a delicious set of taco stalls.
What an amazing place! A beautiful little jungle oasis! Such amazing staff, a very convenient location just a short walk from the centre of town, opposite a supermarket and a delicious set of taco stalls.
10
Thomas S
18 ene 2024
·
Se alojó 1 noche
Great staff and location. Good food. Nice garden. Busy and noisy street outside.
Great staff and location. Good food. Nice garden. Busy and noisy street outside.
8
Mark
7 ago 2025
·
Se alojó 7 noches
For what we paid, the property was fantastic. It is in a great location, situated near taxis and supermarkets but also walking distance to Tulum town centre. The staff were always on hand and went above and beyond to ensure we had a great experience. They are very knowledgeable about Tulum and provide great recommendations upon request. Sometimes towels and toilet roll were upon request as opposed to being provided fresh, in advance but no big deal. The room could use a deeper clean and a lick of paint, but for a budget hotel the stay was fantastic! Thank you
For what we paid, the property was fantastic. It is in a great location, situated near taxis and supermarkets but also walking distance to Tulum town centre. The staff were always on hand and went above and beyond to ensure we had a great experience. They are very knowledgeable about Tulum and provide great recommendations upon request. Sometimes towels and toilet roll were upon request as opposed to being provided fresh, in advance but no big deal. The room could use a deeper clean and a lick of paint, but for a budget hotel the stay was fantastic! Thank you
10
Benjamin
28 feb 2025
·
Se alojó 3 noches
The hotel is located in very Convenient
The hotel is located in very Convenient
10
francoise
25 abr 2023
·
Se alojó 2 noches
Petit hôtel très sympathique. Excellent emplacement, parking, accueil …
Petit hôtel très sympathique. Excellent emplacement, parking, accueil …
10
Kaivalya
3 ene 2025
·
Se alojó 1 noche
Great staff and convenient location!
Great staff and convenient location!
8
Parvin
13 feb 2024
·
Se alojó 2 noches
Great location to Tulum centro and ruins area, perfect for transportation options. Great staff, always willing to help and provides ideas to tourists.
Great location to Tulum centro and ruins area, perfect for transportation options. Great staff, always willing to help and provides ideas to tourists.
8
Amy
18 abr 2025
·
Se alojó 1 noche
Everything was great the staff was very nice and helpful. The restaurant beside it was really good, we went multiple times. There is a convenience store next to it and a grocery store across the street. The public transportation stop is also very close and downtown is only a few blocks away. I didn’t love the smoking in the courtyard, we could smell it from our room, but there are lots of cats and kittens around which was sweet
Everything was great the staff was very nice and helpful. The restaurant beside it was really good, we went multiple times. There is a convenience store next to it and a grocery store across the street. The public transportation stop is also very close and downtown is only a few blocks away. I didn’t love the smoking in the courtyard, we could smell it from our room, but there are lots of cats and kittens around which was sweet
10
Mario
7 jul 2025
·
Se alojó 1 noche
Kleines Hotel im Zentrum. Sehr grüner Innenhof mit nettem Pool und guten Zimmern. Gegenüber ein großer Supermarkt und nettes günstiges Restaurant direkt davor. Trotz der Lage ruhig und super Personal.
Kleines Hotel im Zentrum. Sehr grüner Innenhof mit nettem Pool und guten Zimmern. Gegenüber ein großer Supermarkt und nettes günstiges Restaurant direkt davor. Trotz der Lage ruhig und super Personal.
10
Lisa
12 dic 2024
·
Se alojó 1 noche
It was a very convenient location- I was able to easily access everything I needed on my first day in Mexico. I got lots of good advice from the staff and they made sure I was looked after. The room was very comfortable and had everything I needed, and it was quiet at night. Highly recommend!
It was a very convenient location- I was able to easily access everything I needed on my first day in Mexico. I got lots of good advice from the staff and they made sure I was looked after. The room was very comfortable and had everything I needed, and it was quiet at night. Highly recommend!
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
No hay suficiente información en las reseñas.
Reseñas de huéspedes relacionadas
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
FABIOLA
hace 3 semanas
·
Se alojó 1 noche
Excelente servicio y atención y buen ubicación
Excelente servicio y atención y buen ubicación
8
Vanessa
13 may 2026
·
Se alojó 3 noches
En general buena experiencia, la zona de la piscina muy agradable y pudimos usar las mesas y sillas para cenar y desayunar sin problema. Las habitaciones son aceptables, justas pero bien aprovechadas, tuvimos un pequeño inconveniente durante la estancia pero se pudo solucionar. Buena ubicación y tiene parking cerca pero es en la calle.
En general buena experiencia, la zona de la piscina muy agradable y pudimos usar las mesas y sillas para cenar y desayunar sin problema. Las habitaciones son aceptables, justas pero bien aprovechadas, tuvimos un pequeño inconveniente durante la estancia pero se pudo solucionar. Buena ubicación y tiene parking cerca pero es en la calle.
10
JORGE ANTONIO
24 nov 2025
·
Se alojó 1 noche
Todo estaba en super bien y la atención de la chica de la Recepción super bien mil gracias y recomendamos el lugar al 100%
Todo estaba en super bien y la atención de la chica de la Recepción super bien mil gracias y recomendamos el lugar al 100%
10
nuria
19 nov 2025
·
Se alojó 1 noche
Muy agradable mi estancia muchas gracias 😇
Muy agradable mi estancia muchas gracias 😇
10
María Dolores
30 sept 2025
·
Se alojó 1 noche
Estamos de paso por Tulum y este hotel nos ha cumplido perfectamente lo que necesitábamos
Estamos de paso por Tulum y este hotel nos ha cumplido perfectamente lo que necesitábamos
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 23:00
Antes de la(s) 00:00
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Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
septiembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-16: 37.81782388293457USD
- 2026-09-17: 34.64343040869141USD
- 2026-09-18: 30.403050260261537USD
- 2026-09-19: 29.442602831817627USD
- 2026-09-20: 30.390649464580537USD
- 2026-09-21: 29.70069617113495USD
- 2026-09-22: 30.377423117076876USD
- 2026-09-23: 29.993874368019107USD
- 2026-09-24: 29.880333619995117USD
- 2026-09-25: 30.43924534269333USD
- 2026-09-26: 30.316255639457705USD
- 2026-09-27: 31.062648648227693USD
- 2026-09-28: 35.58714782141876USD
- 2026-09-29: 31.4445900894928USD
- 2026-09-30: 31.506585308727267USD
- 2026-10-01: 33.60215116478348USD
- 2026-10-02: 31.546321285846712USD
- 2026-10-03: 32.13748208465195USD
- 2026-10-04: 31.990157215885162USD
- 2026-10-05: 32.08374019385147USD
- 2026-10-06: 36.79309290195465USD
- 2026-10-07: 36.79309290195465USD
- 2026-10-08: 32.08374019385147USD
- 2026-10-09: 36.729593295181274USD
- 2026-10-10: 29.856447361953737USD
- 2026-10-11: 29.856447361953737USD
- 2026-10-12: 29.856447361953737USD
- 2026-10-13: 36.79309290195465USD
- 2026-10-14: 36.79309290195465USD
- 2026-10-15: 31.846876894111634USD
- 2026-10-16: 39.3507969748764USD
- 2026-10-17: 33.44877589897156USD
- 2026-10-18: 39.3507969748764USD
- 2026-10-19: 39.32642020328522USD
- 2026-10-20: 41.19318338628388USD
- 2026-10-21: 36.7703015402298USD
- 2026-10-22: 31.546321285846712USD
- 2026-10-23: NO DATA
- 2026-10-24: 38.9411656057663USD
- 2026-10-25: 41.735997943336486USD
- 2026-10-26: 59.5027052882309USD
- 2026-10-27: 43.78945408705902USD
- 2026-10-28: 43.49845692363739USD
- 2026-10-29: 56.116988065727234USD
- 2026-10-30: 38.55941467646027USD
- 2026-10-31: 49.55089047592163USD
- 2026-11-01: 41.101575601272586USD
- 2026-11-02: 78.38312802754211USD
- 2026-11-03: NO DATA
- 2026-11-04: NO DATA
- 2026-11-05: 71.93929969919587USD
- 2026-11-06: 54.692965916450504USD
- 2026-11-07: 67.23180174545288USD
- 2026-11-08: 67.67461285253907USD
- 2026-11-09: 54.72686828599549USD
- 2026-11-10: 54.692965916450504USD
- 2026-11-11: 54.368775876297USD
- 2026-11-12: 63.942728831016545USD
- 2026-11-13: 49.76074268353272USD
- 2026-11-14: NO DATA
- 2026-11-15: 64.67264802980804USD
- 2026-11-16: 57.81522042810059USD
Este alojamiento proporciona un servicio de traslado desde el aeropuerto (es posible que se apliquen cargos adicionales). Los huéspedes deberán proporcionar al alojamiento los datos de su llegada a través de la información de contacto que figura en la confirmación de la reserva. Este alojamiento no permite realizar el registro de entrada fuera del horario establecido. El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito y efectivo.
- Transacciones sin efectivo disponibles
- Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor, sistema de seguridad y botiquín de primeros auxilios.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- Este alojamiento no acepta mascotas ni perros guía.
- Es posible pagar todas las transacciones sin dinero en efectivo.
- Este alojamiento acepta huéspedes de cualquier orientación sexual e identidad de género (LGTBQ+ friendly).
- Transporte al aeropuerto: 130.00 USD por vehículo (solo ida, máximo 4 personas)
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Traslados al aeropuerto
Piscina
Habitaciones para no fumadores
Servicio de habitaciones
Mostrador turístico
Servicio de limpieza
Servicios
Mostrador turístico
Servicio de limpieza
Cambio de divisas
Caja fuerte
Alquiler de bicicletas
Consigna de equipajes
Zona para fumadores
24-Hour Front Desk
Concierge Services
General
Servicio de habitaciones
Habitaciones para no fumadores
Servicio de masajes
Habitación familiar
Actividades
Piscina
Jardín
Buceo
Pesca
Senderismo
Piscina al aire libre
Muebles de exterior
Pool (Seasonal Outdoor)
Terraza
Aparcamiento
Traslados al aeropuerto
Internet
WiFi gratuito