Is parking available at the property?

Free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available daily from 9 AM to noon for a fee of approximately MXN 95.00 per person.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 11:00 PM, and check-out is until 2:00 PM. Early or late check-in/check-out may be available upon request, subject to availability and possible additional charges.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas, including the registration desk and parking.

What is the hotel's location in relation to key landmarks?

The hotel is located next to a golf course and is within a 5-minute drive of Parque Ayoa and El Cristo Golf Club. It is approximately 16.7 miles from the Great Pyramid of Cholula and 22 miles from Zócalo de Puebla.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available, which is seasonal. The operational hours are not specified.

What are the policies for guests staying with children?

Children are welcome at the property, and kids can stay for free up to a certain age, although the specific age limit is not provided.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of MXN 350.00 per day, and advance request or confirmation may be required.

La Esmeralda en el Encanto Hotel Petit

What guests think

Hotel Esmeralda is a tranquil hacienda-style property with gardens, drawing many guests for quiet weekends and nearby events, while feedback highlights warm staff and some operational limits such as limited evening assistance.

Rooms are mixed: several note small or basic spaces, limited amenities (no air conditioning or blackout curtains), and noise leaking from outside or neighbors, though a few found them comfortable and some family rooms spacious. Cleanliness is generally good in common areas, but guests report occasional insects and spiders, a turbid pool at times, and some worn or dirty outdoor furniture. The property can be hard to find without a car, and on-site dining is mostly enjoyable though service can be slow and pricing or breakfast inclusion unclear. Expect a charming setting with simple rooms and uneven details.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Attractive gardens and pleasant common areas. The pool is small and has been reported murky, and some guests wished for heating; there is an on-site restaurant.

Related guest reviews

8

Juan

Apr 3, 2024

·

Stayed 2 nights

Recibimos la habitacion hasta las 4:00 pm, no tiene aire acondicionado, dice ser hotel boutique. Lo único que salva al lugar es el servicio de Claudia en el restaurant; la comida es buena y sabrosa. No volvería a ese hotel, alberca muy pequeña, le deberian agregar un jacuzzi

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9 $123	10
11	12	13	14	15	16 $142	17
18 $135	19 $136	20 $136	21 $136	22 $136	23 $136	24
25	26 $136	27 $136	28 $136	29 $136	30 $136	31 $182

Su	Mo	Tu	We	Th	Fr	Sa
1 $136	2 $136	3 $136	4 $136	5 $136	6 $142	7 $182
8 $136	9 $136	10 $136	11 $136	12 $136	13 $182	14 $182
15 $142	16 $142	17 $135	18 $136	19 $136	20 $142	21 $152
22 $136	23 $136	24 $135	25 $136	26	27	28 $136
29	30

About this property

Location

Room options

Comfort Quadruple Room, Multiple Beds

Comfort Duplex, 1 King Bed

Executive Duplex, 1 Bedroom

Deluxe Suite, 1 Bedroom, Hot Tub

Superior Quadruple Room

Basic Room, 1 King Bed

Standard Room, 1 King Bed

Basic Triple Room

Luxury Suite, Garden View

Deluxe Quadruple Room

Guest reviews of La Esmeralda en el Encanto Hotel Petit

Who stays here?

What guests think

Property Policies

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Good to know

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FAQs about La Esmeralda en el Encanto Hotel Petit

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