TownePlace Suites Buffalo Airport

EV charging was available. This is the reason we chose this hotel.

Their staff was wonderful, great breakfast, clean rooms, convenient shuttle to the airport- overall great stay!

Free EV charging!

Nice bed, pool & a different variety of breakfast selection

Our 6 night stay was great. The beds/pillows were comfortable and the coffee was really good!! The breakfast was very nice for my husband and daughter. I unfortunately have a lot of food allergies and there wasn't much I could eat. We used the poo A LOT but missed a hot tub! The staff was wonderful, made us feel welcome and appreciated! They were extremely helpful with holding our luggage after chech out due to a late flight! We will definitely stay here again!! THANK YOU!

Great location near airport. Hotel had nice room options. Shuttle to airport excellent option for those needing that service

Great for the airport. The shuttle was so convenient.

Dominic the front desk person was fabulous friendly helpful every time we came in or left. Gave suggestion a couple things My 2 issues were EV charging station one of them constantly tripped the circuit so car didn’t charge Get it fixed and replaced. Also housekeeping never came took garbage and dirty towels refill towels and make bed We were gone all day on the 27th. Came Back at 4 to drop things off and freshen up for 30 minutes Housekeeping working on other rooms near us when we left. Returned after 10 pm nothing done.

The gentleman who checked us in and all the staff were courteous and polite. Nice pool are kids loved the spacious rooms.

My wife and I wanted to stay close to Buffalo airport. This worked out to be the best last minute place to stay. It didn't have a hot tub but there was a pool and it was very comfortable.

The staff here are so friendly. They are very nice. It was a wonderful experience very clean hotel thank you.

My room was not ready, and the receptionist was not available when I arrived. When my was provided I went my room and there was another person in there. The room was not fully cleaned, I can see garbage under the bed. Was not impressed

Their staff was wonderful, great breakfast, clean rooms, convenient shuttle to the airport- overall great stay!

Very clean and quiet property.

Dirty

dirty moldy bathroom. $350 for a terrible room

Very clean. Easy access to airport. Will stay again

The staff was pleasant and very helpful. The hotel is very clean and up to date. Great stay with our family.

Property is really becoming rundown and is not being maintained well. The lock on my suite door (room 403) was not working. The ac in the bedroom was loud and was not cooling the room down. The “motion detection” temperature control is very obnoxious. It will stop cooling your room down to your set point if you don’t keep walking past the sensor! The tv remote was not working and neither was the tv. There were stains on the floor and on the furniture.

We checked in just before midnight as our flight was delayed. The front staff were very nice, friendly and she decided to “upgrade” us to a mini suite. While in theory this was nice since we had been traveling all day, the condition of the room was not ideal. We got to the room and once we opened the door we were hit with a very strong smell of stale cigarette smoke. After the day we had we figured we would adjust and just shower and head to bed. My partner went to sit on the couch in the living room and the entire corner of the living room smelled like urine. Again, not ideal but we just wanted to shower and sleep. We checked the bed and all was in order. We decided to again suck it up and stay. I took a shower which was fine, but when getting out of the shower I noticed there was human waste smeared down the side of the toilet between the toilet and the shower. While this is clearly from the people who stayed in this room before it is clear house keeping DIDN’T clean this room throughly. Once in bed my partner tried to turn on the TV and it didn’t work. At that point we gave up, ended up staying the night but we highly Considered getting in our car and doing the 2 hour drive home, but with how tired we were it wasn’t safe to drive. I’ve stayed at a lot of Marriott properties and this was by far the biggest disappointment.

Only Netflix, YouTube and Pandora are offered, TV in living room would cut off with YouTube and certain channels... Definitely appreciated the Upgrade... With three hotels parking can be tight... Breakfast was delicious...

Perfect place for a staycation, the room had its own kitchen for long term stays.

Large room/suite

Nice sized, updated room. Service was excellent and helpful.

The room was clean enough but pretty small for a “suite”. Amenities were limited. Front desk person was very nice!

The room was perfect!! It was very spacious with a small kitchen area loaded with everything you need to cook a meal. The bed was comfy and the bathroom was very clean!! I highly recommend this hotel.

The room was very nice but the heating unit was very loud.

Great spacious room

The gentleman who checked us in and all the staff were courteous and polite. Nice pool are kids loved the spacious rooms.

Property is really becoming rundown and is not being maintained well. The lock on my suite door (room 403) was not working. The ac in the bedroom was loud and was not cooling the room down. The “motion detection” temperature control is very obnoxious. It will stop cooling your room down to your set point if you don’t keep walking past the sensor! The tv remote was not working and neither was the tv. There were stains on the floor and on the furniture.

My room was not ready, and the receptionist was not available when I arrived. When my was provided I went my room and there was another person in there. The room was not fully cleaned, I can see garbage under the bed. Was not impressed

Dominic at the front desk was friendly, very helpful, knowledgeable & professional.

Their staff was wonderful, great breakfast, clean rooms, convenient shuttle to the airport- overall great stay!

The best hotel that I stayed at when I’ve stay in Buffalo . Hand a down. Staff excellent

I am a frequent traveler and never have I had to stand at a front desk for over 15 minutes waiting for someone to help me check-in. No attendant/no sign/no way to alert someone. That needs to be addressed. Room was very basic with a tiny tv that wasn’t lined up with the bed, no bottled waters, no keurig machine. This falls behind other hotels in the area.

Dominic and Gabriel at the front desk were so helpful and approachable during 3 day visit.The breakfast options were amazing and hot options changed daily. It smelled cleaned as soon as the doors opened and didn’t disappoint when we got to our room. A shout out to our shuttle driver Vincent friendly and efficient service. Will definitely stay again if ever in Buffalo again.

Great service from the staff during check in. Later, they quickly let us have a late check out. This made our stay wonderful. Breakfast was good, but not great.

Staff was AMAZING. Room was GREAT. I'll be coming back.

I had booked a 2 bedroom suite as I was travelling with a friend and we needed our separate spaces. However upon check in, they didn’t have any available due to maintenance. We were given 2 separate 1 bedroom suites and given credit to spend at the Marketplace on drinks, munchies. The Front Desk rep was fantastic. Really appreciated this option. Breakfast was ok, filled the plate but they have a hard stop at 9am. Area felt safe for 2 women travelling alone. Coffee, water and tea available all day.

Front desk staff gave my room key out to someone without asking for my permission

Breakfasts are great. Front desk is very approachable. Easy parking, shuttle available, and walking distance from the airport. Quiet area, you can't tell you're near the airport at all. Will definitely stay here again.

clean and seconds from airport

Great stay when flying out of the Buffalo airport.

Stayed 1 night for a 5 a.m flight. Very convenient and close to food options.

Very clean. Easy access to airport. Will stay again

Right acriss from the Airport, and conveniently near coffee shops , restaurants and shopping centers close by. Or you can dtsy in and cook in the kitchen

Great location near airport. Hotel had nice room options. Shuttle to airport excellent option for those needing that service

Very clean and easy access to the facility. Breakfast was good as well.

Easy access from the highway

Great shuttle service from the airport. First room smelt like strong cooking but they moved us straight away. Healthy breakfast wasn't what I'd call Healthy everything contained sugar and I struggled to find something to eat. Perfect for what we needed which was a close hotel to the airport for 1 night wouldn't have stayed longer.

Their staff was wonderful, great breakfast, clean rooms, convenient shuttle to the airport- overall great stay!

Nice bed, pool & a different variety of breakfast selection

It was really nice stay, This hotel like a mini apartment, there is a mini kitchen setup, large & space room. Clean room, similarly 5star hotel, Breakfast was good but but there aren’t vegetarian options.. muffins bread bagel waffles yogurt milk, egg crumble, sausages, cereal jams, cream cheese are the options, quite area. Everything good. There is a 24 hour coffee machine,

We enjoyed a short stay here prior to catching a flight the next day. The staff were very friendly and helpful with any needs or questions we had. The suite was clean but small compared to other Marriotts we have stayed in but it suited our needs and the location across from the airport was perfect. There were an ample amount of restaurants in the area to choose from that were available. The complimentary breakfast buffet was good but it was not as complete as some other Marriotts. The choices were limited for those who don’t eat pork and some things such as yogurt were not available. The staff kept the available items refilled periodically and were as accommodating as possible. Even with the limited menu there was plenty to enjoy. The dining area lacked ambiance but it was clean and there was sufficient seating to seat all the guests easily. All in all it was a nice place to stay overnight if you need a place near the airport.

Dominic and Gabriel at the front desk were so helpful and approachable during 3 day visit.The breakfast options were amazing and hot options changed daily. It smelled cleaned as soon as the doors opened and didn’t disappoint when we got to our room. A shout out to our shuttle driver Vincent friendly and efficient service. Will definitely stay again if ever in Buffalo again.

Overall our stay was great for our weekend trip. Only downfall was the breakfast in the morning, make sure you get there early, it gets emptied pretty quickly. Would stay again though.

I had booked a 2 bedroom suite as I was travelling with a friend and we needed our separate spaces. However upon check in, they didn’t have any available due to maintenance. We were given 2 separate 1 bedroom suites and given credit to spend at the Marketplace on drinks, munchies. The Front Desk rep was fantastic. Really appreciated this option. Breakfast was ok, filled the plate but they have a hard stop at 9am. Area felt safe for 2 women travelling alone. Coffee, water and tea available all day.

Very clean and easy access to the facility. Breakfast was good as well.

Room was great. Front desk was terrific. My only issue was breakfast - wasn’t food at all. We even left to get breakfast. It was cold and horrible selection.

Great shuttle service from the airport. First room smelt like strong cooking but they moved us straight away. Healthy breakfast wasn't what I'd call Healthy everything contained sugar and I struggled to find something to eat. Perfect for what we needed which was a close hotel to the airport for 1 night wouldn't have stayed longer.