Vila Gale Collection Palácio dos Arcos
US$195
/ night
Avg. for November
Prices for Vila Gale Collection Palácio dos Arcos
Select dates to see prices and availability
US$195
/ night
Avg. for November
Monthly average prices
Nightly prices at Vila Gale Collection Palácio dos Arcos average US$168 in the cheapest month (January) and US$290 in the most expensive month (June), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$168 |
| February | US$192 |
| March | US$194 |
| April | US$243 |
| May | US$269 |
| June | US$290 |
| July | US$284 |
| August | US$287 |
| September | US$276 |
| October | US$269 |
| November | US$195 |
| December | US$182 |
J
F
M
A
M
J
J
A
S
O
Nov · US$195
N
D
Most expensive: June (~US$290)
Cheapest: January (~US$168)
About this property
Relax at the full-service spa, where you can enjoy massages and body treatments. If you're looking for recreational opportunities, you'll find an outdoor pool, an indoor pool, and a sauna. This hotel also features complimentary wireless int...
Amenities
Relax at the full-service spa, where you can enjoy massages and body treatments. If you're looking for recreational opportunities, you'll find an outdoor pool, an indoor pool, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Business amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Oeiras? This hotel has 2228 square feet (207 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Dining
Enjoy a meal at Inevitável or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.
Rooms
Make yourself at home in one of the 76 individually decorated guestrooms, featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Location
With a stay at Vila Gale Collection Palacio dos Arcos Hotel, you'll be centrally located in Oeiras, within a 15-minute drive of Avenida da Liberdade and Rossio Square. This family-friendly hotel is 10.7 mi (17.2 km) from Marquis of Pombal Square and 4.2 mi (6.8 km) from Carcavelos Beach.
What's nearby
Oeiras Parque(1.1 Miles)
Lagoas Park(2.2 Miles)
National Stadium(2.5 Miles)
Carcavelos Beach(2.9 Miles)
Belém Tower(6 Miles)
Parede Beach(6.3 Miles)
Hospital Santa Cruz(6.4 Miles)
Jerónimos Monastery(6.6 Miles)
Pastéis de Belém(6.9 Miles)
Lisboa Congress Centre(7.6 Miles)
Queluz National Palace(7.9 Miles)
LxFactory(8.4 Miles)
Estoril Congress Center(8.6 Miles)
Estoril Casino(8.7 Miles)
Tamariz Beach(9.1 Miles)
Cascais (CAT)(6 Miles)
Humberto Delgado Airport (LIS)(14.1 Miles)
Parking
Restaurant
Swimming pool
Non-smoking rooms
Business centre
Room service
Location
Largo Conde de Alcáçovas, Paco De Arcos, Oeiras, Portugal
Oeiras Parque (1.1 Miles)
Lagoas Park (2.2 Miles)
National Stadium (2.5 Miles)
Carcavelos Beach (2.9 Miles)
Belém Tower (6 Miles)
Parede Beach (6.3 Miles)
Room options
24
Double Or Twin Room, Balcony, Pool View
Room details
2 Single Beds
1 Double Bed
Sleeps 2
355 ft²
Air ConditioningWi-Fi (Free)Separate Bathtub and Shower
22
Double Room Single Use, Pool View
Room details
1 Double Bed
2 Single Beds
355 ft²
Air ConditioningWi-Fi (Free)Separate Bathtub and Shower
18
Double Or Twin Room (+1 Child Extra Bed)
Room details
1 Double Bed
2 Single Beds
and 1 Sofa Bed
Sleeps 2
356 ft²
Air ConditioningWi-Fi (Free)Separate Bathtub and Shower
13
Double Or Twin Room, Balcony (+1 Extra Bed, 3 Adults)
Room details
1 Double Bed
and 1 Sofa Bed
2 Single Beds
and 1 Sofa Bed
Sleeps 3
355 ft²
Air ConditioningWi-Fi (Free)Separate Bathtub and Shower
23
Premium Double Or Twin Room, Pool View
Room details
2 Single Beds
1 Double Bed
Sleeps 2
366 ft²
Air ConditioningWi-Fi (Free)Separate Bathtub and Shower
9
Premium Twin Room, Balcony, Sea View
Room details
2 Single Beds
Sleeps 2
BalconyAir ConditioningWi-Fi (Free)Separate Bathtub and Shower
Guest reviews of Vila Gale Collection Palácio dos Arcos
8.9
Fabulous
Based on 500 verified reviews
Who stays here?
Business
13%
Couple
53%
Family
24%
Group
4%
Solo
2%
What guests think
AI-generated summary based on recent guest reviews
Vila Gale Collection Palácio dos Arcos blends a historic palace setting, attractive gardens and pools, and a coastal location near the train, with generally spacious, comfortable rooms, friendly service, and well-regarded breakfast and restaurant options that many guests enjoyed.
Read moreWas this helpful?
What guests think
Vila Gale Collection Palácio dos Arcos blends a historic palace setting, attractive gardens and pools, and a coastal location near the train, with generally spacious, comfortable rooms, friendly service, and well-regarded breakfast and restaurant options that many guests enjoyed.
Some rooms feel dated or dim with tricky lighting, and long walks to reach them were noted by several guests. In-room amenities like coffee machines often require a request, and breakfast quality ranges from excellent to just okay. A few reviewers reported communication lapses or slow issue resolution; overall, a characterful, family‑friendly stay with strong comforts and a few quirks.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Indoor and outdoor pools, a spa, and attractive gardens are frequent highlights, and the property feels family friendly.
Related guest reviews
10
sylvie
18 Aug 2023
·
Stayed 1 night
Magnifique hôtel ! Très bien placé, à 20mn en train de Lisbonne( la gare est à 2 minutes a pied et le train longe la côte !) Chambres très spacieuses et confortables,d ´une propre irréprochable !!! Superbe piscine et un jardin magnifique également.Beaucoup de bons restaus tout autour de l hôtel et surtout, un délicieux petit déjeuner
Magnifique hôtel ! Très bien placé, à 20mn en train de Lisbonne( la gare est à 2 minutes a pied et le train longe la côte !) Chambres très spacieuses et confortables,d ´une propre irréprochable !!! Superbe piscine et un jardin magnifique également.Beaucoup de bons restaus tout autour de l hôtel et surtout, un délicieux petit déjeuner
10
tom joel roltsch
14 Sept 2025
·
Stayed 2 nights
It is the place v to stay in Lisbon. Easy access to beach restaurants and shopping.the hotel is beautiful and staff is friendly and speak English. Nice spa and outdoor pool too.
It is the place v to stay in Lisbon. Easy access to beach restaurants and shopping.the hotel is beautiful and staff is friendly and speak English. Nice spa and outdoor pool too.
10
Margaret
29 Aug 2024
·
Stayed 6 nights
Fantastic Stay at Palacio dos Arcos in Aug 24. Excellent Value and facilities including the indoor and outdoor pool and massage. Rooms were clean, large and the balcony view of the sea from our 2nd floor room was great. We took advantage of the Half Board option which provided an excellent dinner in the evening - a special mention for Joao who looked after us exceptionally well. Proximity to the train station, meant easy access along the coast to Cascais, must be said no noise from the train could be heard from the hotel. Look forward to returning again.
Fantastic Stay at Palacio dos Arcos in Aug 24. Excellent Value and facilities including the indoor and outdoor pool and massage. Rooms were clean, large and the balcony view of the sea from our 2nd floor room was great. We took advantage of the Half Board option which provided an excellent dinner in the evening - a special mention for Joao who looked after us exceptionally well. Proximity to the train station, meant easy access along the coast to Cascais, must be said no noise from the train could be heard from the hotel. Look forward to returning again.
10
Diane
6 Oct 2024
·
Stayed 9 nights
Beautiful place. Very kid friendly
Beautiful place. Very kid friendly
8
paul
19 Sept 2024
·
Stayed 8 nights
Not a 5* more a 4* sunbeds around pool old and uncomfortable, not the ones on the web site, spa pool towels very old and thin, breakfast very good,what makes this hotel is the staff, they are all young which was a surprise but just friendly and professional, as a solo traveler they all had excellent customer service. especially Erica, Joao and John in restaurant.
Not a 5* more a 4* sunbeds around pool old and uncomfortable, not the ones on the web site, spa pool towels very old and thin, breakfast very good,what makes this hotel is the staff, they are all young which was a surprise but just friendly and professional, as a solo traveler they all had excellent customer service. especially Erica, Joao and John in restaurant.
10
Nicholas
28 Jul 2023
·
Stayed 6 nights
Great hotel set in its own attractive garden. Convenient location for travel and restaurants. Staff always excellent. Arranged transfer from Lisbon airport for us, 4 adults and a toddler needing a child seat, which was very helpful. In fact, hotel and staff are very welcoming of children. Stayed 5 times now and never disappointed. Going to book our 6th stay later this year.
Great hotel set in its own attractive garden. Convenient location for travel and restaurants. Staff always excellent. Arranged transfer from Lisbon airport for us, 4 adults and a toddler needing a child seat, which was very helpful. In fact, hotel and staff are very welcoming of children. Stayed 5 times now and never disappointed. Going to book our 6th stay later this year.
8
himanshu
29 Oct 2023
·
Stayed 1 night
Positives : check in was smooth, the indoor pool was very nice and well Maintained. Room was clean . Breakfast was average Negatives : room lacked basic amenities, no hair dryer , makeup remover wipes would be nice touch . It felt very basic even though we were told that our room Was in upgraded section of hotel .
Positives : check in was smooth, the indoor pool was very nice and well Maintained. Room was clean . Breakfast was average Negatives : room lacked basic amenities, no hair dryer , makeup remover wipes would be nice touch . It felt very basic even though we were told that our room Was in upgraded section of hotel .
10
Pethrow
31 Jul 2023
·
Stayed 4 nights
This is a wonderful hotel with helpful, polite and attentive staff, always available to support you. The hotel is within a local residential neighbourhood but feels quiet, private and has an attractive garden with a clean and pleasant poolside area. There is also an indoor pool and spa with a very simple gym. The room was spacious and clean with a very comfortable bed. Top quality breakfast with good service and lots of choice. There are local restaurants nearby outside the hotel that we found (in July 2023) to be of extremely good value and high quality. We would suggest Tasquinha Da Vila for a great meal. Nearest train station is a 5 min walk where you can catch a suburban train into central Lisbon with a journey time of 20 mins. We found buying the viva viagem card useful for frequent trips in and out of the city.
This is a wonderful hotel with helpful, polite and attentive staff, always available to support you. The hotel is within a local residential neighbourhood but feels quiet, private and has an attractive garden with a clean and pleasant poolside area. There is also an indoor pool and spa with a very simple gym. The room was spacious and clean with a very comfortable bed. Top quality breakfast with good service and lots of choice. There are local restaurants nearby outside the hotel that we found (in July 2023) to be of extremely good value and high quality. We would suggest Tasquinha Da Vila for a great meal. Nearest train station is a 5 min walk where you can catch a suburban train into central Lisbon with a journey time of 20 mins. We found buying the viva viagem card useful for frequent trips in and out of the city.
10
JANETE GOMES
11 Aug 2024
·
Stayed 2 nights
Achei o hotel muito bonito Piscina muito boa
Achei o hotel muito bonito Piscina muito boa
10
Daniel
27 Apr 2022
·
Stayed 4 nights
Riktigt fint hotell med bra läge ifall man inte vill bo i centrum av Lissabon. Ca.20 min med tåg till Cais do Sodre, stationen ligger runt hörnet på hotellet. Vacker och välskött trädgård, fin pool och barnpool. Stora rum som passade för familj med två små barn. Rummen och hela området är rent och välstädat. Frukostbuffén av god kvalitet trots att den inte har överdrivit brett utbud.
Riktigt fint hotell med bra läge ifall man inte vill bo i centrum av Lissabon. Ca.20 min med tåg till Cais do Sodre, stationen ligger runt hörnet på hotellet. Vacker och välskött trädgård, fin pool och barnpool. Stora rum som passade för familj med två små barn. Rummen och hela området är rent och välstädat. Frukostbuffén av god kvalitet trots att den inte har överdrivit brett utbud.
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Rooms and public areas are generally very clean, with several guests noting spotless standards. Occasional lapses were mentioned, such as carpets not fully vacuumed or an isolated pest sighting.
Related guest reviews
10
sylvie
18 Aug 2023
·
Stayed 1 night
Magnifique hôtel ! Très bien placé, à 20mn en train de Lisbonne( la gare est à 2 minutes a pied et le train longe la côte !) Chambres très spacieuses et confortables,d ´une propre irréprochable !!! Superbe piscine et un jardin magnifique également.Beaucoup de bons restaus tout autour de l hôtel et surtout, un délicieux petit déjeuner
Magnifique hôtel ! Très bien placé, à 20mn en train de Lisbonne( la gare est à 2 minutes a pied et le train longe la côte !) Chambres très spacieuses et confortables,d ´une propre irréprochable !!! Superbe piscine et un jardin magnifique également.Beaucoup de bons restaus tout autour de l hôtel et surtout, un délicieux petit déjeuner
10
Andre
7 Jul 2024
·
Stayed 9 nights
Excelente hotel, ótima localização, estacionamento excelente, tudo ótimo, só precisa aspirar melhor o carpete do quarto pois o mesmo nem sempre era limpo.
Excelente hotel, ótima localização, estacionamento excelente, tudo ótimo, só precisa aspirar melhor o carpete do quarto pois o mesmo nem sempre era limpo.
10
Margaret
29 Aug 2024
·
Stayed 6 nights
Fantastic Stay at Palacio dos Arcos in Aug 24. Excellent Value and facilities including the indoor and outdoor pool and massage. Rooms were clean, large and the balcony view of the sea from our 2nd floor room was great. We took advantage of the Half Board option which provided an excellent dinner in the evening - a special mention for Joao who looked after us exceptionally well. Proximity to the train station, meant easy access along the coast to Cascais, must be said no noise from the train could be heard from the hotel. Look forward to returning again.
Fantastic Stay at Palacio dos Arcos in Aug 24. Excellent Value and facilities including the indoor and outdoor pool and massage. Rooms were clean, large and the balcony view of the sea from our 2nd floor room was great. We took advantage of the Half Board option which provided an excellent dinner in the evening - a special mention for Joao who looked after us exceptionally well. Proximity to the train station, meant easy access along the coast to Cascais, must be said no noise from the train could be heard from the hotel. Look forward to returning again.
4
Ron
9 Sept 2025
·
Stayed 4 nights
Hotel is close to the beach but not the most convenient for getting to Lisbon, but of a walk to get to our room which was in the new building and saw few ants running around.
Hotel is close to the beach but not the most convenient for getting to Lisbon, but of a walk to get to our room which was in the new building and saw few ants running around.
10
ANDREA
20 Sept 2023
·
Stayed 1 night
Bella struttura in un palazzo d’epoca circondato da un parco e vicino al mare, le camere sono spaziose pulite e silenziose. Il personale è efficiente e cordiale L’hotel è 5 stelle e per questa categoria non è accettabile il letto senza TOPPER e la colazione per niente entusiasmante
Bella struttura in un palazzo d’epoca circondato da un parco e vicino al mare, le camere sono spaziose pulite e silenziose. Il personale è efficiente e cordiale L’hotel è 5 stelle e per questa categoria non è accettabile il letto senza TOPPER e la colazione per niente entusiasmante
8
Dolors
23 Sept 2025
·
Stayed 6 nights
Estuvimos 6 noches,la habitación increible,la limpieza buena,para ser un hotel de 5 estrellas el desayuno ,no esta mal.Yo que tengo intolerancia a la lactosa no tienes mucho a eleguir. Lo que si me fallo fue falta de información por parta de la recepción del funcionamiento de las instalaciones del hotel .Las chicas del spa no entendian el español y hubo alguna confusión.
Estuvimos 6 noches,la habitación increible,la limpieza buena,para ser un hotel de 5 estrellas el desayuno ,no esta mal.Yo que tengo intolerancia a la lactosa no tienes mucho a eleguir. Lo que si me fallo fue falta de información por parta de la recepción del funcionamiento de las instalaciones del hotel .Las chicas del spa no entendian el español y hubo alguna confusión.
10
Antônio José
26 Jan 2026
·
Stayed 6 nights
Arquitetura muito boa, Local excelente, Ambiente comum, excelente, Restaurante com ótimo ambiente e excelente atendimento, Quarto amplo e excelente acomodação, WC de excelente acabamento e higienização. IRRETOCAVEL
Arquitetura muito boa, Local excelente, Ambiente comum, excelente, Restaurante com ótimo ambiente e excelente atendimento, Quarto amplo e excelente acomodação, WC de excelente acabamento e higienização. IRRETOCAVEL
8
himanshu
29 Oct 2023
·
Stayed 1 night
Positives : check in was smooth, the indoor pool was very nice and well Maintained. Room was clean . Breakfast was average Negatives : room lacked basic amenities, no hair dryer , makeup remover wipes would be nice touch . It felt very basic even though we were told that our room Was in upgraded section of hotel .
Positives : check in was smooth, the indoor pool was very nice and well Maintained. Room was clean . Breakfast was average Negatives : room lacked basic amenities, no hair dryer , makeup remover wipes would be nice touch . It felt very basic even though we were told that our room Was in upgraded section of hotel .
10
Pethrow
31 Jul 2023
·
Stayed 4 nights
This is a wonderful hotel with helpful, polite and attentive staff, always available to support you. The hotel is within a local residential neighbourhood but feels quiet, private and has an attractive garden with a clean and pleasant poolside area. There is also an indoor pool and spa with a very simple gym. The room was spacious and clean with a very comfortable bed. Top quality breakfast with good service and lots of choice. There are local restaurants nearby outside the hotel that we found (in July 2023) to be of extremely good value and high quality. We would suggest Tasquinha Da Vila for a great meal. Nearest train station is a 5 min walk where you can catch a suburban train into central Lisbon with a journey time of 20 mins. We found buying the viva viagem card useful for frequent trips in and out of the city.
This is a wonderful hotel with helpful, polite and attentive staff, always available to support you. The hotel is within a local residential neighbourhood but feels quiet, private and has an attractive garden with a clean and pleasant poolside area. There is also an indoor pool and spa with a very simple gym. The room was spacious and clean with a very comfortable bed. Top quality breakfast with good service and lots of choice. There are local restaurants nearby outside the hotel that we found (in July 2023) to be of extremely good value and high quality. We would suggest Tasquinha Da Vila for a great meal. Nearest train station is a 5 min walk where you can catch a suburban train into central Lisbon with a journey time of 20 mins. We found buying the viva viagem card useful for frequent trips in and out of the city.
10
Daniel
27 Apr 2022
·
Stayed 4 nights
Riktigt fint hotell med bra läge ifall man inte vill bo i centrum av Lissabon. Ca.20 min med tåg till Cais do Sodre, stationen ligger runt hörnet på hotellet. Vacker och välskött trädgård, fin pool och barnpool. Stora rum som passade för familj med två små barn. Rummen och hela området är rent och välstädat. Frukostbuffén av god kvalitet trots att den inte har överdrivit brett utbud.
Riktigt fint hotell med bra läge ifall man inte vill bo i centrum av Lissabon. Ca.20 min med tåg till Cais do Sodre, stationen ligger runt hörnet på hotellet. Vacker och välskött trädgård, fin pool och barnpool. Stora rum som passade för familj med två små barn. Rummen och hela området är rent och välstädat. Frukostbuffén av god kvalitet trots att den inte har överdrivit brett utbud.
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Many guests describe rooms as spacious and comfortable. However, several mention dated decor and poor lighting, and the long layout means some rooms are a considerable walk from reception; in-room coffee machines typically need to be requested.
Related guest reviews
4
rebecca
16 Aug 2022
·
Stayed 3 nights
We booked this stay and were excited for the trip. The hotel exterior is gorgeous and interior is ok. The hotel rooms are very dated. I was shocked by the cost for a 3rd person. I believe it was a 30% fee and they just gave us the couch bed. They did not provide us with a blanket or pillow for the couch bed. They provided just 2 nespresso pods (for 3 adults) and charged us for the 3rd even tho we had paid hundreds of dollars for someone to sleep on a crappy couch bed. They didn’t provide the 3rd robe, towel or any other amenities. Our first night we called the front desk and told them our AC was not working. They kept coming to the room and telling us it was - when it very clearly wasn’t and you could stand in front of the vent to see it not work. Finally someone came at 3:30am and agreed it wasn’t working and said they were saying it was working “cause they didn’t know what else to do”. They offered to move us to another room the following day. Overall I would give our experience there a 1 out of 5. I asked the front desk to work with me on the charges and they said the manager would call me- never did. Don’t recommend staying here at all.
We booked this stay and were excited for the trip. The hotel exterior is gorgeous and interior is ok. The hotel rooms are very dated. I was shocked by the cost for a 3rd person. I believe it was a 30% fee and they just gave us the couch bed. They did not provide us with a blanket or pillow for the couch bed. They provided just 2 nespresso pods (for 3 adults) and charged us for the 3rd even tho we had paid hundreds of dollars for someone to sleep on a crappy couch bed. They didn’t provide the 3rd robe, towel or any other amenities. Our first night we called the front desk and told them our AC was not working. They kept coming to the room and telling us it was - when it very clearly wasn’t and you could stand in front of the vent to see it not work. Finally someone came at 3:30am and agreed it wasn’t working and said they were saying it was working “cause they didn’t know what else to do”. They offered to move us to another room the following day. Overall I would give our experience there a 1 out of 5. I asked the front desk to work with me on the charges and they said the manager would call me- never did. Don’t recommend staying here at all.
10
Julia
8 Nov 2024
·
Stayed 6 nights
The old palace and its garden are very beautiful. The restaurant is located in this unique building. The menu is exquisite. The rooms are spacious and comfortable. On the downside, it was my birthday during our stay. Nobody in the hotel seemed to care (I have had other experiences). When we checked out I commented on this fact. The reply was, next time they would throw a big party for me. Seriously. Not funny.
The old palace and its garden are very beautiful. The restaurant is located in this unique building. The menu is exquisite. The rooms are spacious and comfortable. On the downside, it was my birthday during our stay. Nobody in the hotel seemed to care (I have had other experiences). When we checked out I commented on this fact. The reply was, next time they would throw a big party for me. Seriously. Not funny.
10
Margaret
29 Aug 2024
·
Stayed 6 nights
Fantastic Stay at Palacio dos Arcos in Aug 24. Excellent Value and facilities including the indoor and outdoor pool and massage. Rooms were clean, large and the balcony view of the sea from our 2nd floor room was great. We took advantage of the Half Board option which provided an excellent dinner in the evening - a special mention for Joao who looked after us exceptionally well. Proximity to the train station, meant easy access along the coast to Cascais, must be said no noise from the train could be heard from the hotel. Look forward to returning again.
Fantastic Stay at Palacio dos Arcos in Aug 24. Excellent Value and facilities including the indoor and outdoor pool and massage. Rooms were clean, large and the balcony view of the sea from our 2nd floor room was great. We took advantage of the Half Board option which provided an excellent dinner in the evening - a special mention for Joao who looked after us exceptionally well. Proximity to the train station, meant easy access along the coast to Cascais, must be said no noise from the train could be heard from the hotel. Look forward to returning again.
8
Hans
13 Oct 2025
·
Stayed 4 nights
Sauber und gut. Schöner Pool Kritik: Kaffeemaschine nur auf Anfrage auf dem Zimmer Kaffeekapseln muss man immer wieder neu ordern.
Sauber und gut. Schöner Pool Kritik: Kaffeemaschine nur auf Anfrage auf dem Zimmer Kaffeekapseln muss man immer wieder neu ordern.
10
ANDREA
20 Sept 2023
·
Stayed 1 night
Bella struttura in un palazzo d’epoca circondato da un parco e vicino al mare, le camere sono spaziose pulite e silenziose. Il personale è efficiente e cordiale L’hotel è 5 stelle e per questa categoria non è accettabile il letto senza TOPPER e la colazione per niente entusiasmante
Bella struttura in un palazzo d’epoca circondato da un parco e vicino al mare, le camere sono spaziose pulite e silenziose. Il personale è efficiente e cordiale L’hotel è 5 stelle e per questa categoria non è accettabile il letto senza TOPPER e la colazione per niente entusiasmante
8
Martijn
18 Dec 2022
·
Stayed 19,342 nights
Verlichting in kamers werkt niet goed, (schakelaars die niet goed werken) en heeft een weinig licht. Alleen in de badkamer goede verlichting. Erg vochtig in de kamers. Wij hadden 5 kamers en was overal hetzelfde. Omdat het een lang gebouw is kan het een eind lopen zij meer je lekker. Service, ontbijt en voorzieningen verder goed en op niveau van het aantal sterren.
Verlichting in kamers werkt niet goed, (schakelaars die niet goed werken) en heeft een weinig licht. Alleen in de badkamer goede verlichting. Erg vochtig in de kamers. Wij hadden 5 kamers en was overal hetzelfde. Omdat het een lang gebouw is kan het een eind lopen zij meer je lekker. Service, ontbijt en voorzieningen verder goed en op niveau van het aantal sterren.
8
Antonio
27 Jan 2026
·
Stayed 1 night
Tutto sommato un buon hotel anche se ho avuto difficoltà ad usare il wifi.
Tutto sommato un buon hotel anche se ho avuto difficoltà ad usare il wifi.
10
Antônio José
26 Jan 2026
·
Stayed 6 nights
Arquitetura muito boa, Local excelente, Ambiente comum, excelente, Restaurante com ótimo ambiente e excelente atendimento, Quarto amplo e excelente acomodação, WC de excelente acabamento e higienização. IRRETOCAVEL
Arquitetura muito boa, Local excelente, Ambiente comum, excelente, Restaurante com ótimo ambiente e excelente atendimento, Quarto amplo e excelente acomodação, WC de excelente acabamento e higienização. IRRETOCAVEL
8
Lisa
20 Aug 2024
·
Stayed 6 nights
We recently stayed at this hotel and were surprised by how dark the room was—there wasn't much light, the light fixtures were old. Additionally, our room was quite far from the hotel entrance, which was inconvenient. Overall, the experience was okay, but the hotel felt a little outdated and could use some refreshing.
We recently stayed at this hotel and were surprised by how dark the room was—there wasn't much light, the light fixtures were old. Additionally, our room was quite far from the hotel entrance, which was inconvenient. Overall, the experience was okay, but the hotel felt a little outdated and could use some refreshing.
6
Frederick
18 Sept 2022
·
Stayed 7 nights
Nettes Hotel, jedoch schlecht schallisoliert, man hört den Gang recht laut, lauter Kühlschrank, wer einen richtig ruhigen Urlaub sucht, wird hier evtl. nicht ganz zufrieden sein. Personal ist aber hervorrangend, die Aussicht beim Frühstück ist auch toll.
Nettes Hotel, jedoch schlecht schallisoliert, man hört den Gang recht laut, lauter Kühlschrank, wer einen richtig ruhigen Urlaub sucht, wird hier evtl. nicht ganz zufrieden sein. Personal ist aber hervorrangend, die Aussicht beim Frühstück ist auch toll.
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Staff are widely praised as friendly, helpful and professional, with smooth check-in and assistance like arranging transfers. A few guests reported communication gaps, language barriers in the spa, unacknowledged special occasions, or slow resolution of an AC problem.
Related guest reviews
4
rebecca
16 Aug 2022
·
Stayed 3 nights
We booked this stay and were excited for the trip. The hotel exterior is gorgeous and interior is ok. The hotel rooms are very dated. I was shocked by the cost for a 3rd person. I believe it was a 30% fee and they just gave us the couch bed. They did not provide us with a blanket or pillow for the couch bed. They provided just 2 nespresso pods (for 3 adults) and charged us for the 3rd even tho we had paid hundreds of dollars for someone to sleep on a crappy couch bed. They didn’t provide the 3rd robe, towel or any other amenities. Our first night we called the front desk and told them our AC was not working. They kept coming to the room and telling us it was - when it very clearly wasn’t and you could stand in front of the vent to see it not work. Finally someone came at 3:30am and agreed it wasn’t working and said they were saying it was working “cause they didn’t know what else to do”. They offered to move us to another room the following day. Overall I would give our experience there a 1 out of 5. I asked the front desk to work with me on the charges and they said the manager would call me- never did. Don’t recommend staying here at all.
We booked this stay and were excited for the trip. The hotel exterior is gorgeous and interior is ok. The hotel rooms are very dated. I was shocked by the cost for a 3rd person. I believe it was a 30% fee and they just gave us the couch bed. They did not provide us with a blanket or pillow for the couch bed. They provided just 2 nespresso pods (for 3 adults) and charged us for the 3rd even tho we had paid hundreds of dollars for someone to sleep on a crappy couch bed. They didn’t provide the 3rd robe, towel or any other amenities. Our first night we called the front desk and told them our AC was not working. They kept coming to the room and telling us it was - when it very clearly wasn’t and you could stand in front of the vent to see it not work. Finally someone came at 3:30am and agreed it wasn’t working and said they were saying it was working “cause they didn’t know what else to do”. They offered to move us to another room the following day. Overall I would give our experience there a 1 out of 5. I asked the front desk to work with me on the charges and they said the manager would call me- never did. Don’t recommend staying here at all.
10
tom joel roltsch
14 Sept 2025
·
Stayed 2 nights
It is the place v to stay in Lisbon. Easy access to beach restaurants and shopping.the hotel is beautiful and staff is friendly and speak English. Nice spa and outdoor pool too.
It is the place v to stay in Lisbon. Easy access to beach restaurants and shopping.the hotel is beautiful and staff is friendly and speak English. Nice spa and outdoor pool too.
10
Julia
8 Nov 2024
·
Stayed 6 nights
The old palace and its garden are very beautiful. The restaurant is located in this unique building. The menu is exquisite. The rooms are spacious and comfortable. On the downside, it was my birthday during our stay. Nobody in the hotel seemed to care (I have had other experiences). When we checked out I commented on this fact. The reply was, next time they would throw a big party for me. Seriously. Not funny.
The old palace and its garden are very beautiful. The restaurant is located in this unique building. The menu is exquisite. The rooms are spacious and comfortable. On the downside, it was my birthday during our stay. Nobody in the hotel seemed to care (I have had other experiences). When we checked out I commented on this fact. The reply was, next time they would throw a big party for me. Seriously. Not funny.
10
Margaret
29 Aug 2024
·
Stayed 6 nights
Fantastic Stay at Palacio dos Arcos in Aug 24. Excellent Value and facilities including the indoor and outdoor pool and massage. Rooms were clean, large and the balcony view of the sea from our 2nd floor room was great. We took advantage of the Half Board option which provided an excellent dinner in the evening - a special mention for Joao who looked after us exceptionally well. Proximity to the train station, meant easy access along the coast to Cascais, must be said no noise from the train could be heard from the hotel. Look forward to returning again.
Fantastic Stay at Palacio dos Arcos in Aug 24. Excellent Value and facilities including the indoor and outdoor pool and massage. Rooms were clean, large and the balcony view of the sea from our 2nd floor room was great. We took advantage of the Half Board option which provided an excellent dinner in the evening - a special mention for Joao who looked after us exceptionally well. Proximity to the train station, meant easy access along the coast to Cascais, must be said no noise from the train could be heard from the hotel. Look forward to returning again.
8
Dolors
23 Sept 2025
·
Stayed 6 nights
Estuvimos 6 noches,la habitación increible,la limpieza buena,para ser un hotel de 5 estrellas el desayuno ,no esta mal.Yo que tengo intolerancia a la lactosa no tienes mucho a eleguir. Lo que si me fallo fue falta de información por parta de la recepción del funcionamiento de las instalaciones del hotel .Las chicas del spa no entendian el español y hubo alguna confusión.
Estuvimos 6 noches,la habitación increible,la limpieza buena,para ser un hotel de 5 estrellas el desayuno ,no esta mal.Yo que tengo intolerancia a la lactosa no tienes mucho a eleguir. Lo que si me fallo fue falta de información por parta de la recepción del funcionamiento de las instalaciones del hotel .Las chicas del spa no entendian el español y hubo alguna confusión.
10
Antônio José
26 Jan 2026
·
Stayed 6 nights
Arquitetura muito boa, Local excelente, Ambiente comum, excelente, Restaurante com ótimo ambiente e excelente atendimento, Quarto amplo e excelente acomodação, WC de excelente acabamento e higienização. IRRETOCAVEL
Arquitetura muito boa, Local excelente, Ambiente comum, excelente, Restaurante com ótimo ambiente e excelente atendimento, Quarto amplo e excelente acomodação, WC de excelente acabamento e higienização. IRRETOCAVEL
8
paul
19 Sept 2024
·
Stayed 8 nights
Not a 5* more a 4* sunbeds around pool old and uncomfortable, not the ones on the web site, spa pool towels very old and thin, breakfast very good,what makes this hotel is the staff, they are all young which was a surprise but just friendly and professional, as a solo traveler they all had excellent customer service. especially Erica, Joao and John in restaurant.
Not a 5* more a 4* sunbeds around pool old and uncomfortable, not the ones on the web site, spa pool towels very old and thin, breakfast very good,what makes this hotel is the staff, they are all young which was a surprise but just friendly and professional, as a solo traveler they all had excellent customer service. especially Erica, Joao and John in restaurant.
10
Johan
11 Sept 2023
·
Stayed 4 nights
Really nice hotel with very helpful and friendly staff. Close to train station into central Lisbon, three minutes walk.
Really nice hotel with very helpful and friendly staff. Close to train station into central Lisbon, three minutes walk.
10
Nicholas
28 Jul 2023
·
Stayed 6 nights
Great hotel set in its own attractive garden. Convenient location for travel and restaurants. Staff always excellent. Arranged transfer from Lisbon airport for us, 4 adults and a toddler needing a child seat, which was very helpful. In fact, hotel and staff are very welcoming of children. Stayed 5 times now and never disappointed. Going to book our 6th stay later this year.
Great hotel set in its own attractive garden. Convenient location for travel and restaurants. Staff always excellent. Arranged transfer from Lisbon airport for us, 4 adults and a toddler needing a child seat, which was very helpful. In fact, hotel and staff are very welcoming of children. Stayed 5 times now and never disappointed. Going to book our 6th stay later this year.
10
Pethrow
31 Jul 2023
·
Stayed 4 nights
This is a wonderful hotel with helpful, polite and attentive staff, always available to support you. The hotel is within a local residential neighbourhood but feels quiet, private and has an attractive garden with a clean and pleasant poolside area. There is also an indoor pool and spa with a very simple gym. The room was spacious and clean with a very comfortable bed. Top quality breakfast with good service and lots of choice. There are local restaurants nearby outside the hotel that we found (in July 2023) to be of extremely good value and high quality. We would suggest Tasquinha Da Vila for a great meal. Nearest train station is a 5 min walk where you can catch a suburban train into central Lisbon with a journey time of 20 mins. We found buying the viva viagem card useful for frequent trips in and out of the city.
This is a wonderful hotel with helpful, polite and attentive staff, always available to support you. The hotel is within a local residential neighbourhood but feels quiet, private and has an attractive garden with a clean and pleasant poolside area. There is also an indoor pool and spa with a very simple gym. The room was spacious and clean with a very comfortable bed. Top quality breakfast with good service and lots of choice. There are local restaurants nearby outside the hotel that we found (in July 2023) to be of extremely good value and high quality. We would suggest Tasquinha Da Vila for a great meal. Nearest train station is a 5 min walk where you can catch a suburban train into central Lisbon with a journey time of 20 mins. We found buying the viva viagem card useful for frequent trips in and out of the city.
Was this helpful?
AI-generated summary based on recent guest reviews
Location
A coastal setting near beaches and a short walk to the train makes reaching Lisbon and nearby towns easy, and the area feels quiet. Some guests found fewer options immediately around the hotel and considered it less convenient than staying downtown.
Related guest reviews
10
sylvie
18 Aug 2023
·
Stayed 1 night
Magnifique hôtel ! Très bien placé, à 20mn en train de Lisbonne( la gare est à 2 minutes a pied et le train longe la côte !) Chambres très spacieuses et confortables,d ´une propre irréprochable !!! Superbe piscine et un jardin magnifique également.Beaucoup de bons restaus tout autour de l hôtel et surtout, un délicieux petit déjeuner
Magnifique hôtel ! Très bien placé, à 20mn en train de Lisbonne( la gare est à 2 minutes a pied et le train longe la côte !) Chambres très spacieuses et confortables,d ´une propre irréprochable !!! Superbe piscine et un jardin magnifique également.Beaucoup de bons restaus tout autour de l hôtel et surtout, un délicieux petit déjeuner
10
tom joel roltsch
14 Sept 2025
·
Stayed 2 nights
It is the place v to stay in Lisbon. Easy access to beach restaurants and shopping.the hotel is beautiful and staff is friendly and speak English. Nice spa and outdoor pool too.
It is the place v to stay in Lisbon. Easy access to beach restaurants and shopping.the hotel is beautiful and staff is friendly and speak English. Nice spa and outdoor pool too.
10
John
14 Jun 2023
·
Stayed 3 nights
Great hotel right by the sea
Great hotel right by the sea
10
Margaret
29 Aug 2024
·
Stayed 6 nights
Fantastic Stay at Palacio dos Arcos in Aug 24. Excellent Value and facilities including the indoor and outdoor pool and massage. Rooms were clean, large and the balcony view of the sea from our 2nd floor room was great. We took advantage of the Half Board option which provided an excellent dinner in the evening - a special mention for Joao who looked after us exceptionally well. Proximity to the train station, meant easy access along the coast to Cascais, must be said no noise from the train could be heard from the hotel. Look forward to returning again.
Fantastic Stay at Palacio dos Arcos in Aug 24. Excellent Value and facilities including the indoor and outdoor pool and massage. Rooms were clean, large and the balcony view of the sea from our 2nd floor room was great. We took advantage of the Half Board option which provided an excellent dinner in the evening - a special mention for Joao who looked after us exceptionally well. Proximity to the train station, meant easy access along the coast to Cascais, must be said no noise from the train could be heard from the hotel. Look forward to returning again.
4
Ron
9 Sept 2025
·
Stayed 4 nights
Hotel is close to the beach but not the most convenient for getting to Lisbon, but of a walk to get to our room which was in the new building and saw few ants running around.
Hotel is close to the beach but not the most convenient for getting to Lisbon, but of a walk to get to our room which was in the new building and saw few ants running around.
10
Harold
23 May 2023
·
Stayed 3 nights
Amazing historic hotel in good location by the Atlantic.
Amazing historic hotel in good location by the Atlantic.
10
Johan
11 Sept 2023
·
Stayed 4 nights
Really nice hotel with very helpful and friendly staff. Close to train station into central Lisbon, three minutes walk.
Really nice hotel with very helpful and friendly staff. Close to train station into central Lisbon, three minutes walk.
10
Thomas
1 Sept 2022
·
Stayed 7 nights
Gute Lage zur Bahnlinie; in 15 Minuten mitten in Lissabon. Strände in der Nähe; ruhige Atmospähre im Hotel.
Gute Lage zur Bahnlinie; in 15 Minuten mitten in Lissabon. Strände in der Nähe; ruhige Atmospähre im Hotel.
10
Pethrow
31 Jul 2023
·
Stayed 4 nights
This is a wonderful hotel with helpful, polite and attentive staff, always available to support you. The hotel is within a local residential neighbourhood but feels quiet, private and has an attractive garden with a clean and pleasant poolside area. There is also an indoor pool and spa with a very simple gym. The room was spacious and clean with a very comfortable bed. Top quality breakfast with good service and lots of choice. There are local restaurants nearby outside the hotel that we found (in July 2023) to be of extremely good value and high quality. We would suggest Tasquinha Da Vila for a great meal. Nearest train station is a 5 min walk where you can catch a suburban train into central Lisbon with a journey time of 20 mins. We found buying the viva viagem card useful for frequent trips in and out of the city.
This is a wonderful hotel with helpful, polite and attentive staff, always available to support you. The hotel is within a local residential neighbourhood but feels quiet, private and has an attractive garden with a clean and pleasant poolside area. There is also an indoor pool and spa with a very simple gym. The room was spacious and clean with a very comfortable bed. Top quality breakfast with good service and lots of choice. There are local restaurants nearby outside the hotel that we found (in July 2023) to be of extremely good value and high quality. We would suggest Tasquinha Da Vila for a great meal. Nearest train station is a 5 min walk where you can catch a suburban train into central Lisbon with a journey time of 20 mins. We found buying the viva viagem card useful for frequent trips in and out of the city.
10
Simone
18 Apr 2023
·
Stayed 5 nights
ideal für einen Stadturlaub mit Ruhephasen, S- Bahn sehr nah, gute Anbindung an Lissabon und zum Meer
ideal für einen Stadturlaub mit Ruhephasen, S- Bahn sehr nah, gute Anbindung an Lissabon und zum Meer
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Breakfast is often reviewed as tasty and high quality, though several guests also described it as average or unremarkable. The on-site restaurant receives strong praise for dinners, including half board.
Related guest reviews
10
sylvie
18 Aug 2023
·
Stayed 1 night
Magnifique hôtel ! Très bien placé, à 20mn en train de Lisbonne( la gare est à 2 minutes a pied et le train longe la côte !) Chambres très spacieuses et confortables,d ´une propre irréprochable !!! Superbe piscine et un jardin magnifique également.Beaucoup de bons restaus tout autour de l hôtel et surtout, un délicieux petit déjeuner
Magnifique hôtel ! Très bien placé, à 20mn en train de Lisbonne( la gare est à 2 minutes a pied et le train longe la côte !) Chambres très spacieuses et confortables,d ´une propre irréprochable !!! Superbe piscine et un jardin magnifique également.Beaucoup de bons restaus tout autour de l hôtel et surtout, un délicieux petit déjeuner
10
Nico
3 Aug 2024
·
Stayed 4 nights
Mooi hotel met mooie,rustige omgeving, lekker eten, vriendelijk personeel
Mooi hotel met mooie,rustige omgeving, lekker eten, vriendelijk personeel
10
fiona
17 Aug 2024
·
Stayed 3 nights
This hotel is magnificent. I enjoyed every minute. The only complaint I have is re coffee. The lack of a coffee machine at breakfast was disappointing. There are Nespresso machines which you can request for your room. Unfortunately none were available during our stay. But overall everything was brilliant and I’ll be back - requesting my Nespresso machine before arrival 😁
This hotel is magnificent. I enjoyed every minute. The only complaint I have is re coffee. The lack of a coffee machine at breakfast was disappointing. There are Nespresso machines which you can request for your room. Unfortunately none were available during our stay. But overall everything was brilliant and I’ll be back - requesting my Nespresso machine before arrival 😁
10
Margaret
29 Aug 2024
·
Stayed 6 nights
Fantastic Stay at Palacio dos Arcos in Aug 24. Excellent Value and facilities including the indoor and outdoor pool and massage. Rooms were clean, large and the balcony view of the sea from our 2nd floor room was great. We took advantage of the Half Board option which provided an excellent dinner in the evening - a special mention for Joao who looked after us exceptionally well. Proximity to the train station, meant easy access along the coast to Cascais, must be said no noise from the train could be heard from the hotel. Look forward to returning again.
Fantastic Stay at Palacio dos Arcos in Aug 24. Excellent Value and facilities including the indoor and outdoor pool and massage. Rooms were clean, large and the balcony view of the sea from our 2nd floor room was great. We took advantage of the Half Board option which provided an excellent dinner in the evening - a special mention for Joao who looked after us exceptionally well. Proximity to the train station, meant easy access along the coast to Cascais, must be said no noise from the train could be heard from the hotel. Look forward to returning again.
10
ANDREA
20 Sept 2023
·
Stayed 1 night
Bella struttura in un palazzo d’epoca circondato da un parco e vicino al mare, le camere sono spaziose pulite e silenziose. Il personale è efficiente e cordiale L’hotel è 5 stelle e per questa categoria non è accettabile il letto senza TOPPER e la colazione per niente entusiasmante
Bella struttura in un palazzo d’epoca circondato da un parco e vicino al mare, le camere sono spaziose pulite e silenziose. Il personale è efficiente e cordiale L’hotel è 5 stelle e per questa categoria non è accettabile il letto senza TOPPER e la colazione per niente entusiasmante
8
Dolors
23 Sept 2025
·
Stayed 6 nights
Estuvimos 6 noches,la habitación increible,la limpieza buena,para ser un hotel de 5 estrellas el desayuno ,no esta mal.Yo que tengo intolerancia a la lactosa no tienes mucho a eleguir. Lo que si me fallo fue falta de información por parta de la recepción del funcionamiento de las instalaciones del hotel .Las chicas del spa no entendian el español y hubo alguna confusión.
Estuvimos 6 noches,la habitación increible,la limpieza buena,para ser un hotel de 5 estrellas el desayuno ,no esta mal.Yo que tengo intolerancia a la lactosa no tienes mucho a eleguir. Lo que si me fallo fue falta de información por parta de la recepción del funcionamiento de las instalaciones del hotel .Las chicas del spa no entendian el español y hubo alguna confusión.
10
Antônio José
26 Jan 2026
·
Stayed 6 nights
Arquitetura muito boa, Local excelente, Ambiente comum, excelente, Restaurante com ótimo ambiente e excelente atendimento, Quarto amplo e excelente acomodação, WC de excelente acabamento e higienização. IRRETOCAVEL
Arquitetura muito boa, Local excelente, Ambiente comum, excelente, Restaurante com ótimo ambiente e excelente atendimento, Quarto amplo e excelente acomodação, WC de excelente acabamento e higienização. IRRETOCAVEL
8
paul
19 Sept 2024
·
Stayed 8 nights
Not a 5* more a 4* sunbeds around pool old and uncomfortable, not the ones on the web site, spa pool towels very old and thin, breakfast very good,what makes this hotel is the staff, they are all young which was a surprise but just friendly and professional, as a solo traveler they all had excellent customer service. especially Erica, Joao and John in restaurant.
Not a 5* more a 4* sunbeds around pool old and uncomfortable, not the ones on the web site, spa pool towels very old and thin, breakfast very good,what makes this hotel is the staff, they are all young which was a surprise but just friendly and professional, as a solo traveler they all had excellent customer service. especially Erica, Joao and John in restaurant.
10
Lucianne
3 Jul 2023
·
Stayed 6 nights
I have just returned from an amazing stay at this Hotel. The staff were all very friendly and very helpful. The Hotel is in an area that doesnt have very much around it so you need to travel to other areas for eating out. But this Hotel is in the ideal location for traveling into Lisbon and other tourist locations. It is also perfect for spending a day by the pool. I only had dinner once in the hotel restaurant and it was wonderful the food was amazing.
I have just returned from an amazing stay at this Hotel. The staff were all very friendly and very helpful. The Hotel is in an area that doesnt have very much around it so you need to travel to other areas for eating out. But this Hotel is in the ideal location for traveling into Lisbon and other tourist locations. It is also perfect for spending a day by the pool. I only had dinner once in the hotel restaurant and it was wonderful the food was amazing.
10
Pethrow
31 Jul 2023
·
Stayed 4 nights
This is a wonderful hotel with helpful, polite and attentive staff, always available to support you. The hotel is within a local residential neighbourhood but feels quiet, private and has an attractive garden with a clean and pleasant poolside area. There is also an indoor pool and spa with a very simple gym. The room was spacious and clean with a very comfortable bed. Top quality breakfast with good service and lots of choice. There are local restaurants nearby outside the hotel that we found (in July 2023) to be of extremely good value and high quality. We would suggest Tasquinha Da Vila for a great meal. Nearest train station is a 5 min walk where you can catch a suburban train into central Lisbon with a journey time of 20 mins. We found buying the viva viagem card useful for frequent trips in and out of the city.
This is a wonderful hotel with helpful, polite and attentive staff, always available to support you. The hotel is within a local residential neighbourhood but feels quiet, private and has an attractive garden with a clean and pleasant poolside area. There is also an indoor pool and spa with a very simple gym. The room was spacious and clean with a very comfortable bed. Top quality breakfast with good service and lots of choice. There are local restaurants nearby outside the hotel that we found (in July 2023) to be of extremely good value and high quality. We would suggest Tasquinha Da Vila for a great meal. Nearest train station is a 5 min walk where you can catch a suburban train into central Lisbon with a journey time of 20 mins. We found buying the viva viagem card useful for frequent trips in and out of the city.
Was this helpful?
AI-generated summary based on recent guest reviews
10
Richard
11 Aug 2026
·
Stayed 5 nights
Finding the property was tricky, as the signage was unclear and the road in was not clearly marked as a driveway.
Finding the property was tricky, as the signage was unclear and the road in was not clearly marked as a driveway.
10
Paul
28 Jul 2026
·
Stayed 3 nights
Wonderful location.
Wonderful location.
10
LORALI DE
9 Jul 2026
·
Stayed 6 nights
The entire staff is very friendly and accommodating. The grounds are beautiful and well maintained, Wonderful location and views are breathtakingly beautiful. The breakfast buffet is good but not awesome . Same with the dinner. Room service was a bit slow and the soup arrived ice cold. Other than those two negatives, I’d definitely stay here again.
The entire staff is very friendly and accommodating. The grounds are beautiful and well maintained, Wonderful location and views are breathtakingly beautiful. The breakfast buffet is good but not awesome . Same with the dinner. Room service was a bit slow and the soup arrived ice cold. Other than those two negatives, I’d definitely stay here again.
8
Martin
6 Jul 2026
·
Stayed 6 nights
Coffee was scarce. Staff seemed to think it was a huge favor to provide coffee. Common areas were extremely hot.
Coffee was scarce. Staff seemed to think it was a huge favor to provide coffee. Common areas were extremely hot.
10
INESSA
30 May 2026
·
Stayed 2 nights
We loved the hotel and its location. Breakfast was great and stuff very friendly. The grounds are nicely maintained and we were able to enjoy the pool (towels are in the spa). There was no iron or ironing board in the room which was inconvenient.
We loved the hotel and its location. Breakfast was great and stuff very friendly. The grounds are nicely maintained and we were able to enjoy the pool (towels are in the spa). There was no iron or ironing board in the room which was inconvenient.
FAQs about Vila Gale Collection Palácio dos Arcos
Is parking available at the hotel?
Self parking is available on-site for a fee of EUR 12.50 per day. Reservations are not required.
What type of breakfast is offered and what are the serving hours?
A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.
What are the check-in and check-out times?
Check-in time is from 3:00 PM until 11:30 PM, and check-out time is at 12:00 PM. Late check-out is available for a fee of EUR 45, subject to availability.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.
Where is the hotel located in relation to key landmarks?
The hotel is centrally located in Oeiras, within a 15-minute drive of Avenida da Liberdade and Rossio Square. It is approximately 10.7 miles from Marquis of Pombal Square and 17.7 miles from Costa da Caparica Beach.
Does the hotel have a swimming pool?
Yes, the hotel features both indoor and outdoor pools, including a heated outdoor pool. The pools are available for guests to enjoy during their stay.
What are the policies regarding children staying at the hotel?
Children 12 years old or younger can stay for free when occupying the parent or guardian's room, using existing bedding.
Are extra beds or cribs available at the hotel?
The property does not provide specific information about extra beds or cribs. It is recommended to contact the hotel directly for inquiries regarding additional bedding options.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
December 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-04: 233.12751951074216USD
- 2026-11-05: 174.31825657031249USD
- 2026-11-06: 167.1738882080078USD
- 2026-11-07: 164.67521010937497USD
- 2026-11-08: 172.09733140625USD
- 2026-11-09: 172.09733140625USD
- 2026-11-10: 200.25344756152342USD
- 2026-11-11: 220.43571199999997USD
- 2026-11-12: 182.46169460156247USD
- 2026-11-13: 172.32013439355467USD
- 2026-11-14: 172.32013439355467USD
- 2026-11-15: 166.18346774999998USD
- 2026-11-16: 172.32013439355467USD
- 2026-11-17: 200.76105670898437USD
- 2026-11-18: 184.31696750878905USD
- 2026-11-19: 172.42795779101561USD
- 2026-11-20: 175.38732649999997USD
- 2026-11-21: 175.38732649999997USD
- 2026-11-22: 172.64283233496093USD
- 2026-11-23: 213.8279036162109USD
- 2026-11-24: 184.31696750878905USD
- 2026-11-25: 172.64283233496093USD
- 2026-11-26: 181.49238233691403USD
- 2026-11-27: 175.38732649999997USD
- 2026-11-28: 175.38732649999997USD
- 2026-11-29: 174.99389036914062USD
- 2026-11-30: 178.04030034374998USD
- 2026-12-01: 178.04030034374998USD
- 2026-12-02: 175.38732649999997USD
- 2026-12-03: 178.04030034374998USD
- 2026-12-04: 175.38732649999997USD
- 2026-12-05: 174.99389036914062USD
- 2026-12-06: 175.38732649999997USD
- 2026-12-07: 175.38732649999997USD
- 2026-12-08: 174.99389036914062USD
- 2026-12-09: 172.64283233496093USD
- 2026-12-10: 181.49238233691403USD
- 2026-12-11: 178.04030034374998USD
- 2026-12-12: 174.99389036914062USD
- 2026-12-13: 178.04030034374998USD
- 2026-12-14: 178.04030034374998USD
- 2026-12-15: 174.99389036914062USD
- 2026-12-16: 175.38732649999997USD
- 2026-12-17: 181.49238233691403USD
- 2026-12-18: 178.04030034374998USD
- 2026-12-19: 178.04030034374998USD
- 2026-12-20: 181.49238233691403USD
- 2026-12-21: 175.38732649999997USD
- 2026-12-22: 174.88606697167967USD
- 2026-12-23: 181.49238233691403USD
- 2026-12-24: 181.49238233691403USD
- 2026-12-25: 175.38732649999997USD
- 2026-12-26: 178.04030034374998USD
- 2026-12-27: 175.38732649999997USD
- 2026-12-28: 181.49238233691403USD
- 2026-12-29: 181.49238233691403USD
- 2026-12-30: 183.03691861230467USD
- 2026-12-31: NO DATA
- 2027-01-01: 201.38827895214843USD
- 2027-01-02: 194.27519533496093USD
- 2027-01-03: 219.70514541503906USD
- 2027-01-04: 220.73498499511717USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property requires guests to wear a swim cap in the indoor pool. Guests may bring their own cap or purchase one at the spa reception.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Business details
Property registration number 4156
- Self parking fee: EUR 12.50 per day
- Late check-out fee: EUR 45 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Non-smoking rooms
Business centre
Room service
General
Room service
Restaurant
Non-smoking rooms
Sauna
Hot tub/Jacuzzi
Massage
Spa & wellness centre
Poolside bar
Breakfast in the room
Beach Sun Loungers
Services
Business centre
Housekeeping
Banquet facilities
Luggage storage
Self laundry
24-Hour Front Desk
Concierge Services
Activities
Swimming pool
Garden
Playground
Child pool
Pool indoor
Pool outdoor
Outdoor heated pool
Pool (Indoor)
Pool (Infinity)
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Fitness Center (nearby)
Parking
Parking
Parking Onsite
Internet
Free wi-fi