- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
When booking or staying at Lisbon Lounge Hostel, you agree to comply with the following terms, conditions, and house rules.
1. Prices, Taxes & Stay Limits
All prices are in Euros (€), inclusive of VAT and exclusive of Lisbon city tax (€4 per guest per night, up to 7 nights). Prices may change without notice but will not affect confirmed reservations. Additional taxes or fees may apply as required by law. Maximum stay is 14 consecutive nights unless approved in advance by management.
2. Guest Conduct & House Rules
Guests are expected to behave respectfully toward other guests, staff, neighbors, and hostel property. The hostel reserves the right to refuse service, cancel reservations, or remove guests without refund in cases including, but not limited to: Disruptive, aggressive, abusive, or unsafe behavior, harassment, discrimination, or threats, damage to property or excessive cleaning requirements. Failure to follow staff instructions or house rules Illegal activity or safety violations Staff decisions made in the interest of safety, comfort, or legal compliance are final.
3. Cancellations & No-Shows
Free cancellation up to 48 hours before check-in. Cancellations within 48 hours are charged the first night. No-shows by 11:00 AM the day after scheduled check-in will be charged the first night and the reservation cancelled. Once checked in, reservations are non-refundable.
4. Payment, Check-In & Check-Out
Accepted payment methods: cash, Visa, and Mastercard. First night deposit is charged at booking; remaining balance is due at check-in. Valid ID or passport is required.
Check-in: from 3:00 PM | Check-out: by 11:00 AM.
Early check-in or late check-out may be available for an additional fee.
5. Damages, Cleaning & Smoking
Standard cleaning is included; excessive cleaning (e.g. vomit, pet hair, smoke, severe mess) will incur additional charges. Guests are responsible for any damage caused and will be charged repair or replacement costs. Smoking is strictly prohibited anywhere on the property, including balconies. Smoking fee: €200 per incident.
6. Minors & Accommodation Eligibility
Guests under 18 must be accompanied by a parent or legal guardian. A signed consent form is required for minors. The hostel may refuse accommodation to unaccompanied minors.
7. Accessibility
The hostel is not wheelchair accessible. Guests must be able to climb at least one flight of stairs. Please inform us in advance of any special needs so we can assist where possible.
8. Events & Activities
Participation in hostel events is voluntary and at the guest’s own risk. Events may be modified or cancelled without notice.
9. Liability & Personal Belongings
Guests are responsible for their own safety and belongings. The hostel is not liable for loss, theft, damage, or injury. Guests are encouraged to secure valuables appropriately.
Business details
Property registration number 59290/AL