Name: Holiday Inn Express Birmingham - Snow Hill by IHG
Address: 1 Snow Hill Plaza, Birmingham, West Midlands (provincia), GB
Price range: 55 USD–245 USD per night
Rating: 7.98

Cosa pensano gli ospiti

All'Holiday Inn Express Birmingham - Snow Hill by IHG, gli ospiti apprezzano la posizione centrale e il personale generalmente cordiale, ma le recensioni evidenziano anche problemi ricorrenti con l'aria condizionata e il riscaldamento, occasionali problemi di manutenzione e standard di pulizia variabili.

La colazione divide le opinioni, spaziando da piacevole a affollata e caotica con lunghe attese e articoli esauriti nelle ore di punta. Le camere sono adatte a soggiorni brevi, ma il comfort varia a causa di materassi rigidi o cedevoli, divani letto, finestre sigillate e rumore dal corridoio; i piani superiori possono offrire una buona vista sulla città. Il parcheggio è fuori sede con tariffe scontate B4, ma sono stati segnalati problemi di convalida e costi aggiuntivi, e gli ascensori possono essere lenti o fuori servizio quando sono affollati. Aspettatevi una base comoda con personale disponibile e occasionali intoppi operativi.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

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Servizi

Il parcheggio fuori sede presso B4 è disponibile con uno sconto dell'hotel, ma diversi ospiti hanno trovato i prezzi e la convalida confusi o costosi. Gli ascensori sono spesso lenti o parzialmente fuori servizio, e la piccola palestra aveva alcune attrezzature non funzionanti.

Recensioni degli ospiti correlate

2

Syed Ali Iqtidar

2 set 2025

·

Soggiorno di 2 notti

Parking wasn't free as it was mentioned when i booked

10

Matthew

11 ott 2025

·

Soggiorno di 1 notte

Great location for the Utilita, easy parking, lovely stay!

10

Mohamed

26 ago 2025

·

Soggiorno di 1 notte

Was great Found Parking Bit Tricky and Expensive £15.70 And also you unable to Take out the car once you Parked The car we have to pay Again If we Take out the car From Parking Apart from Parking All good

4

Sukhpreet

17 mar 2025

·

Soggiorno di 1 notte

Unfortunately our first room the heating was not working, second room the sofa bed was broken and the final thirs room no water pressure in the shower. Just gave up and slept. only to discover more than half of the machines in the gym did not work. Final straw was running out of some food items for breakfast. Wonderful staff but i think the hotel is being run on too tight a budget especially when you consider its almost £150 a night

8

Danielle

17 nov 2024

·

Soggiorno di 1 notte

Location was great for exploring Birmingham City Centre and close to a tram stop. The room was great - good size, good facilities and clean. Lifts however were an issue with only 2 working and the capacity of the lifts it meant you had to wait a while to get in. Breakfast was also disappointing. Staff were unhelpful and when we arrived at 10am there were no mugs and bits missing from the buffet. Definitely would recommend going earlier for a better service.

6

Ken

11 dic 2022

·

Soggiorno di 1 notte

Property was clean but the Hotels needs to tell people it doesn't have parking as the parking next to the site is for another company and is Prohibitively expensive. Arrived at the hotel around 5.30pm, when I wanted to drive out at 10.00pm, I had to pay for 24hr parking but the machines don't give you your ticket that you have paid for for 24 hrs on exit. You have to pay for 24hr parking again when you return. £40 (reduced rate apparently) parking in 1 night is not acceptable.

10

Arnold

16 feb 2025

·

Soggiorno di 1 notte

Safe, quiet, spacious rooms, no issues during our stay. Please note that discounted parking is the B4 parking, NOT the NCP.

6

Natalie

23 ago 2025

·

Soggiorno di 1 notte

Parking next to hotel is £32 per 24hrs. There is parking for £15 per 24hrs but that is further away. Family room sofa bed very uncomfortable and receptionist pretty fed up and thought we had asked for the moon when i requested some extra pillows, but bathroom was lovely and clean. Very busy hotel.

8

Kerry

20 ott 2025

·

Soggiorno di 2 notti

Parking very safe and close by. Easy to use.

8

Katherine

2 nov 2025

·

Soggiorno di 1 notte

Room was clean, beds were very comfy. The walls arent sound proof as we heard people in the coridoor past 3am in the morning. Gouges in the wall could have been filled in and repainted. No mirror near the dressing table was a bit strange. But on the whole our stay was comfortable and good value for money. The breakfast was lovely but went cold a bit too quick, the plates could have been warmer. The cost of the car park even with the discount was a bit of a shock. Probably wouldnt stay here again for the carpark cost alone. But nice hotel. Good if youre on a budget.

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Pulizia

Il feedback è misto: molte camere sono descritte come pulite, ma altri segnalano macchie, muffa, arredi sporchi e aree colazione disordinate.

Recensioni degli ospiti correlate

4

Mina

18 set 2023

·

Dirty rooms and breakfast area. Very unprofessional staff apart from Dee. Poor working lifts. Changed rooms twice and still smelt of drugs. Would not stay here again.

8

Hetty

18 nov 2025

·

Soggiorno di 1 notte

Room had some mould on the wooden skirting so not ideal. But we’re only staying for one night so didn’t bother making a complaint.

8

Jane

30 nov 2025

·

Soggiorno di 2 notti

Room was spotless.excellent shower.staff all very friendly & helpful.

4

Jack

7 mar 2024

·

Soggiorno di 1 notte

Room was grubby/dirty and obviously little in the way of attention to detail goes into some of the cleaning. There were 'odd' stains dotted all over the room and some of the furnature and fittings were broken - including the toilet lid that wouldn't stay up. Reception always seemed super busy so couldn't really raise these issues on the day as had other things to do. Shame - good location.

8

joanne

31 dic 2023

·

Soggiorno di 1 notte

The rooms are not very clean. I was given a room on 5th floor. The couch in room had dirty stains all over it. The bathroom was dirty. I had to change my room to the top floor 19. The outside area was clean dining coud be a little bit better with more variety of food. Juice was waterless. Staff were okay

10

Ellie

20 giu 2025

·

Soggiorno di 2 notti

Very clean and comfortable

8

Sharon

26 nov 2025

·

Soggiorno di 1 notte

Very clean and tidy room. The staff were all very polite, helpful and friendly. Only one issue was a leaky shower door, so the floor got quite wet.

2

Rob

18 lug 2024

·

Soggiorno di 1 notte

Worst trip I've had in a long time. The bed was uncomfortable, the room needed a good clean, I dropped something off the desk and when I picked it up it was covered in thick dust. The light bulb in the shower didn't work and the sink in the bathroom too 30+ minutes to drain. I've stopped in so many holiday inns and this one is definitely not a fair representation of the brand. I would not stop there again.

10

Katie

20 ott 2024

·

Soggiorno di 1 notte

Lovely clean hotel Perfect location for train station and Utilita arena Friendly staff Great breakfast

6

Richard

25 ago 2025

·

Soggiorno di 1 notte

A very average stay. It wasn’t terrible but also isn’t a hotel I’ll likely return to. In the main, the room was clean enough with good bathroom facilities, however, the appearance of what looked like a blood stain on the carpet wasn’t particularly appealing. Breakfast was absolutely packed, struggled to get a table and some items not restocked quick enough. As I’ve said, very average which is what I would have expected.

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Camere

Camere funzionali con docce decenti e alcune belle viste sulla città, ma il comfort varia: molti menzionano materassi o divani letto scomodi, finestre sigillate con guasti all'aria condizionata o al riscaldamento, rumore dal corridoio e arredamento datato.

Recensioni degli ospiti correlate

6

Rachael

15 giu 2025

·

Soggiorno di 2 notti

Location was good. Rooms are a bit tired and wallpaper peeling off. Basic but to be expected. Same goes for the breakfast. It was ok, but wouldn't have paid for it if it wasn't included in the price. Staff were all lovely.

6

Dan

3 ago 2025

·

Soggiorno di 1 notte

Nice central property but the air conditioning was not working and apparently hadn’t been working in the rooms for many weeks. The windows also do not open. They make no mention of this until you get to the hotel which is both disappointing in the current warm weather and feels underhand to ensure you can’t cancel and book elsewhere.

8

Adam

2 nov 2025

·

Soggiorno di 2 notti

We stayed 2 nights on 19th Floor. Room clean, staff great. We did mention the bed to reception that the bed wasn’t right. We found the bed was really lower/soft in the middle and we found we kept slipping into the middle while we slept.

4

Allison

10 nov 2025

·

Soggiorno di 2 notti

There were people shouting, swearing and screaming in the middle of the night and banging in doors on our floor. It was a frightening experience

2

James

22 gen 2025

·

Soggiorno di 1 notte

Badly damaged room with no heating and only lukewarm water. The walls were damaged, the bathroom door was damaged and the desktop was damaged. A portable heater was provided after the staff admitted that the heating in the entire building was broken. This in January in the UK, should have been notified at check-in.

6

Scarlet

11 set 2023

·

Soggiorno di 2 notti

The staff were friendly and helpful. Our room was a family room but it was smaller than a Travelodge double room. The quality of the room was also bad and had so many marks and issues on the wall. We paid more than what I’d ever had to pay in London a room. The bathroom however was good quality, The air conditioning was very loud. Also the hall smelt of smoke.

6

David

18 ott 2025

·

Soggiorno di 1 notte

Bed & pillows were very uncomfortable. Breakfast was a disaster! Not enough tables. Ran out of plates then mugs & glasses & then no cutlery. Ran out of hot food & then bread & the coffee machine ran out of milk. Not enough staff to sort it out.

10

Shilu

7 gen 2024

·

Soggiorno di 1 notte

I got the 19thth floor as per my request, it was a great experience and view was mind blowing

6

Aman

30 dic 2022

·

Soggiorno di 2 notti

The location of the hotel was nice but the room was very small. Furniture was very old. Bed size was extremely small. Air condition (cold option) was not working fine. Breakfast was below expectations

8

Katherine

2 nov 2025

·

Soggiorno di 1 notte

Room was clean, beds were very comfy. The walls arent sound proof as we heard people in the coridoor past 3am in the morning. Gouges in the wall could have been filled in and repainted. No mirror near the dressing table was a bit strange. But on the whole our stay was comfortable and good value for money. The breakfast was lovely but went cold a bit too quick, the plates could have been warmer. The cost of the car park even with the discount was a bit of a shock. Probably wouldnt stay here again for the carpark cost alone. But nice hotel. Good if youre on a budget.

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Servizio

Il personale è spesso elogiato per la sua cordialità, accoglienza e disponibilità, anche se nelle ore di punta il servizio può essere limitato e alcuni ospiti hanno segnalato interazioni non reattive o scortesi e disturbi alla pulizia.

Recensioni degli ospiti correlate

4

Jan

16 nov 2024

·

Soggiorno di 1 notte

Staff were not friendly not even a good morning reception staff not very helpful. Won’t be using this hotel again.

10

Andrew

6 gen 2025

·

Soggiorno di 2 notti

Check in was quick and easy. Staff very friendly and helpful. Rooms are very spacious, clean, beds comfortable. Great views overlooking the city. A short walk into the city centre and railway stations. We have stayed here many time and always recommend to friends and family.

6

sera

27 feb 2025

·

Soggiorno di 1 notte

The breakfast buffet was horriffically dirty. No tables were cleaned, the staff 'cleaning' seemed to be clueless. I asked via message several times and over the phone about my stay being for 2 nights. Then same on arrival. I was then treated like a thief by a cleaner who said I only booked 1 night. Get your act together. I also found a long balloon under the bed when looking for the telly remote, you can imagine what I thought it was at first!!!!

2

Angie

24 set 2024

·

Soggiorno di 2 notti

This place is firstly inconvenient for taxis as there is no stopping outside. The hotel is understaffed. The lifts stopped working for half an hour at a time. My key cards only worked for ONE use then had to be replaced. Breakfast was advertised as on til 0930. At just before 0930 there was very little on offer and every coffee and food machine was turned off at 0930 with staff being rude and impatient. I left a bag at the hotel and arranged its collection by DPD. The hotel was ‘too busy’ to get this collected, and now they refuse to pay for it to be sent. AWFUL considering there were 7 of us staying for 2 nights. No clue about customer service!

6

Karen

30 lug 2024

·

Soggiorno di 2 notti

Initially staff were pleasant but then advised that air con wasnt working in any of the 3 rooms we booked. We were offered complimentary cold drinks from the fridge in reception. We have just had the hottesr 2 days of the year and had 2 children in our party. On the second day of our stay we were told in a very rude manner in front of a large queue of people that only the water was free and we would have to pay for the soft drinks we had taken from the fridge. We refused as that was not what we were told when we arrived.Given we had driven for over 6.5 hours due to an accident on the motorway we had booked last minute after walking out of another hotel that was unfit to stay in we had felt we had no choice but to stay here even without the air con and no opening windows but the rude manageress ruined the stay for us.

8

Paul

9 nov 2024

·

Soggiorno di 1 notte

This hotel is conveniently located for the tram stop giving a regular service to New Street rail station. Also it is in walking distance of the City Centre and all that this has to offer. I found the staff very helpful at check-in advising how to find the local bars and restaurants.

10

Anthony

30 ott 2025

·

Soggiorno di 1 notte

The staff were fantastic! Very friendly and professional

10

Carolyn

12 set 2025

·

Soggiorno di 1 notte

Perfect stay. What really made a difference were the staff that greeted me on reception what a brilliant team and could not do enough to help.

4

Fenella

5 mag 2024

·

Soggiorno di 1 notte

Check in was fine, got to the room to find the sofa was not made up inquired at reception at 3.30, advised this would be done. 11.15pm arrived back issue with coffee machine in reception, gentlenan on reception resolved this but had to pay twice on his own bankcard. Up to the room 11 30 to find sofa bed is not made up. Rang reception, gentleman came, unable to open sofa bed. Advised we were moving rooms 7 floors down. My children are in the pyjamas & horrified they have to go out in the pyjamas to move rooms, both very tired & just wanting to sleep . Gentleman checks the room & ensures we have plenty of towels. During the night the room got very hot, air conditioning not working. A fan was available. In the morning went down for breakfast, huge queue all across reception. Hiwever did nanage to get seated within 15mins. Breakfast was choas, disorganised, limited availability due nobody restocking. No cultery, three members of my family all had to use a fork. Hots drinks machine was leaking water all over the floor. Feel very poor standard, not what expected from Holiday Inn. Whole experience was not positive & actually felt really let down. Looking foward to your reply. Certainly not worth the money paid. Mrs Lane

10

sameera

26 dic 2024

·

Soggiorno di 4 notti

I had a good experience from start to finish. The staff greeted me with genuine warmth and professionalism, making me feel right at home. The general manager and his team offered a exceptional service. However my room was cold and the mattress was uncomfortable. The hotel’s facilities were average. The gym had a few machines out of order and no water cooler. I did appreciate the convenient location, which allowed me to explore the city easily. Overall, my stay was good. I would recommend this hotel and would stay again. I will definitely be returning!

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Posizione

Centrale e raggiungibile a piedi, vicino alla stazione di Snow Hill, alle fermate del tram e al centro città, comodo per arene e attrazioni. Alcuni ospiti hanno trovato la discesa o l'accesso scomodi per taxi e bagagli.

Recensioni degli ospiti correlate

8

HUMAIRA

10 dic 2024

·

Soggiorno di 1 notte

Rooms were nice and clean Location is great 👍

10

Matthew

11 ott 2025

·

Soggiorno di 1 notte

Great location for the Utilita, easy parking, lovely stay!

8

Sophie

4 mag 2025

·

Soggiorno di 1 notte

Good location, a few minutes walk from Snow Hill station. Big hotel but clean and comfortable. Room was fine for a 3 star, bed could've been firmer. Free breakfast has lots of choice and okay quality, a bit noisy though as it gets really busy.

8

Lawrence

25 ago 2025

·

Soggiorno di 2 notti

Nice hotel in a great environment with easy access to the city and its glamour.

10

Neville

23 feb 2025

·

Soggiorno di 1 notte

Good location for city centre .

2

Angie

24 set 2024

·

Soggiorno di 2 notti

This place is firstly inconvenient for taxis as there is no stopping outside. The hotel is understaffed. The lifts stopped working for half an hour at a time. My key cards only worked for ONE use then had to be replaced. Breakfast was advertised as on til 0930. At just before 0930 there was very little on offer and every coffee and food machine was turned off at 0930 with staff being rude and impatient. I left a bag at the hotel and arranged its collection by DPD. The hotel was ‘too busy’ to get this collected, and now they refuse to pay for it to be sent. AWFUL considering there were 7 of us staying for 2 nights. No clue about customer service!

8

Paul

9 nov 2024

·

Soggiorno di 1 notte

This hotel is conveniently located for the tram stop giving a regular service to New Street rail station. Also it is in walking distance of the City Centre and all that this has to offer. I found the staff very helpful at check-in advising how to find the local bars and restaurants.

8

Michael

8 set 2025

·

Soggiorno di 3 notti

Nice quality rooms,very clean hotel,good location

8

David

4 ago 2025

·

Soggiorno di 2 notti

Ideal location for Snow Hill station, close to the city centre. A couple of minor issues with the room were dealt with quickly and efficiently. Excellent service from all members of staff throughout the stay. Excellent breakfast.

8

Melanie

5 dic 2022

·

Soggiorno di 19.330 notti

Good location, great for shops and parking close by.

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Ristorazione

La colazione è inclusa e ad alcuni ospiti è piaciuta, ma molti descrivono un servizio affollato con lunghe attese, posti a sedere limitati e articoli esauriti; le opzioni per le bevande possono essere basilari e il cibo serale è limitato.

Recensioni degli ospiti correlate

10

Ronnie

8 nov 2025

·

Soggiorno di 2 notti

Really good stay and excellent breakfast

6

Judith

25 mag 2024

·

Soggiorno di 1 notte

Breakfast was terrible. Hotel was very full so long wait then very limited food on offer. Hardly any cooked food, no juice, no fruit and they even ran out of bread at one point. We were told hotel was too full for them to cope.

6

David

18 ott 2025

·

Soggiorno di 1 notte

Bed & pillows were very uncomfortable. Breakfast was a disaster! Not enough tables. Ran out of plates then mugs & glasses & then no cutlery. Ran out of hot food & then bread & the coffee machine ran out of milk. Not enough staff to sort it out.

4

Miss

19 giu 2023

·

Soggiorno di 1 notte

The hotel itself was fine - good location, great staff although I got the feeling they were understaffed. What let it down was the abysmal breakfast service. The hotel was full as there was a Bruce Springsteen concert and first day of the Ashes - but that is no excuse as the hotel would be aware this would be a busy breakfast service. This is an 18 floor hotel and the size of the dining room is tiny. We waited about 15 minutes for a table - but don't know why we bothered as there was little food available. We went down around 9.15 and they were serving till 10.45 so no excuse. Every time anyone asked when bacon and sausages available - we were told 10 minutes. How badly run must a hotel kitchen be that they can't keep a buffet breakfast full. When I pointed out there was no cutlery I was told "I know"! It felt like everyone was constantly having to ask for food - bread ran out, pastries ran out and we never did manage to get sausage or bacon. The young staff were trying their best and it was not their fault. Someone in the kitchen let them down badly and it is not acceptable. The hotel needs to seriously look at their breakfast service and either make people book a slot or expand their kitchen staff.

6

Keith

4 giu 2025

·

Soggiorno di 4 notti

Reception very receptive, polite courtious and always on hand to help. Breskfast was a shambles, no one seemed to know whag theh were doing of even when to do it.

6

Matthew

7 giu 2025

·

Soggiorno di 1 notte

14th floor lovely view, but straight in front of you BT Snow Hill building. Also breakfast was a disaster. Dirty plates left everywhere, one person clearing. No food left at to wait along time for food to be replaced. No one checking if anything needed to be replaced . Ie milk,

10

Adam

16 nov 2025

·

Soggiorno di 1 notte

Nice overall hotel. Breakfast was hot and help yourself. Quite busy in the restaurant. Staff very helpful

10

Caroline

30 lug 2025

·

Soggiorno di 1 notte

Absolutely great - everything we needed. Easy, quick check-in with helpful staff. Great location, just a short wander into the city centre. Convenient parking next door with a 50% discount on the price via the hotel. The room was spacious, clean and well-equipped. Very comfy beds, a choice of pillows, plenty of room, huge tv and a lovely bathroom with a spectacular shower - was like power-washer! Toiletries provided and plenty of clean towels. Delicious breakfast included too. 5☆

8

Timothy

10 set 2025

·

Soggiorno di 1 notte

Room was very clean, tidy and comfortable. I think more could be done for recycling, other brand hotels ask for recyclables like paper and plastic not to be put in the bins and they will be recycled, maybe you could put 2 little bins in the rooms, one for recycling one for rubbish. Breakfast food was fresh and hot, but I was disappointed on the range of drinks for breakfast, I couldn't see any juices, only water, and there was no regular caffeinated tea, only decaffe and green teas.

8

Antony

14 ago 2025

·

Soggiorno di 1 notte

Good value for money hotel, choice of rooms on arrival which was good, comfortable bed and excellent (ice cold) air conditioning in room, shower a bit weak but useable, so overall room was very good for the price. The only gripe for me was the breakfast room, totally chaotic !!! If i stayed here again in the school holidays i would eat breakfast out !! To be fair the staff in the breakfast room deserve a medal... overall decent value for money and walkable from new street station if you are reasonably fit.

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Mese	Prezzo medio
gennaio	75 USD
febbraio	83 USD
marzo	107 USD
aprile	101 USD
maggio	91 USD
giugno	103 USD
luglio	83 USD
agosto	90 USD
settembre	95 USD
ottobre	106 USD
novembre	121 USD
dicembre	102 USD

dom	lun	mar	mer	gio	ven	sab
1 $63	2 $72	3	4	5 $89	6 $89	7 $148
8 $58	9 $128	10	11 $178	12 $111	13 $154	14
15 $58	16 $73	17	18 $184	19 $101	20 $116	21 $199
22 $60	23 $85	24 $188	25 $245	26 $132	27 $237	28 $219
29 $55	30 $88

Holiday Inn Express Birmingham - Snow Hill by IHG

Prezzi per Holiday Inn Express Birmingham - Snow Hill by IHG

Prezzi medi mensili

Informazioni su questa struttura

Posizione

Opzioni camera

Camera, 1 letto matrimoniale, accessibile ai disabili (with Free Hot Breakfast)

Camera Standard (with Free Hot Breakfast)

Camera Standard, 1 letto matrimoniale (with Free Hot Breakfast)

Camera Standard, 2 letti singoli (with Free Hot Breakfast)

Camera Standard, 1 letto matrimoniale con divano letto (with Free Hot Breakfast)

Recensioni degli ospiti su Holiday Inn Express Birmingham - Snow Hill by IHG

Per quale tipo di viaggio viene scelta la struttura?

Cosa pensano gli ospiti

Politiche della struttura

Istruzioni per il check-in

Informazioni utili

Servizi extra

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Prezzi per le prossime date

dom	lun	mar	mer	gio	ven	sab
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $174	22 $97	23 $64	24 $138
25 $56	26 $60	27 $72	28 $139	29 $58	30 $77	31