Name: Crowne Plaza Madinah by IHG
Address: King Faisal Street - Central Area, Madinah City Center, Madinah, Saudi Arabia, Madinah, Al Madinah Province, Saudi Arabia
Rating: 8.1

Guest reviews

8.1

Very good

Based on 3,878 verified reviews

Who stays here?

Business

45%

Couple

12%

Family

28%

Group

5%

Solo

8%

What guests think

AI-generated summary based on recent guest reviews

Across reviews of Crowne Plaza Madinah by IHG, travellers consistently praise the excellent location near Masjid Nabawi and generally friendly, helpful staff, while noting dated interiors, some small rooms, and inconsistent upkeep with occasional maintenance issues.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Mouhamed

Jan 28, 2026

·

Stayed 4 nights

The room was clean and cozy. The bathroom was small with a combined shower/bath which was extremely tight. The breakfaat buffet was very good with a large variety. It was close to Masjid Nabawi which was excellent.

10

Anwar

Jan 14, 2026

·

Stayed 4 nights

Staff was very friendly.

10

Muhammad Imran

Jan 9, 2026

·

Stayed 3 nights

Excellent customer service, close to haram and nice rooms

6

Akhlakur

Jan 8, 2026

·

Stayed 4 nights

Overall it was okay close to Haram & convenient.Breakfast is repeated menu . Service is good.Bathroom is tiny & needs renovation.

10

Ahmed

Jan 8, 2026

·

Stayed 4 nights

Room is good. However, there is a low table in the room and could cause injury while moving around it. Bathroom is good too, but sink faucet is to close the sink edge and makes it hard to wash hands and face. Toilet paper location is behind the toilet!

King Faisal Street - Central Area, Madinah City Center, Madinah, Saudi Arabia

Location

Crowne Plaza Madinah by IHG is in the heart of Madinah, within a 10-minute walk of Al-Safiya Museum and Garden and Prophet's Mosque. This luxury hotel is 0.5 mi (0.8 km) from Al-Baqi Cemetery and 0.6 mi (0.9 km) from New Bilal Market.

Al-Safiya Museum and Garden(0.1 miles)

Prophet's Mosque(0.3 miles)

The Green Dome(0.3 miles)

Masjid Al Ghamamah(0.3 miles)

New Bilal Market(0.4 miles)

Al-Baqi Cemetery(0.4 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 16:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Self parking is available on-site, subject to charges. Valet parking is also offered for a fee of SAR 100 per day. Reservations are not required for parking.

A buffet breakfast is available daily from 7 AM to 10:30 AM for a fee of approximately SAR 105 per person. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults sharing a guestroom.

No pets and no service animals are allowed at this property.

Check-in is from 4:00 PM, and check-out is until 12:00 PM. Early check-in is available for a fee, subject to availability. Guests can request early or late check-in/check-out upon arrival.

Airport shuttle services are available for a surcharge of SAR 120 per person (one-way). To arrange pick-up, guests must contact the property 24 hours prior to arrival.

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details on room accessibility are not provided.

The hotel is situated in the heart of Madinah, within a 10-minute walk of Al-Safiya Museum and Garden and Prophet's Mosque. It is approximately 0.5 miles from Al-Baqi Cemetery and 0.6 miles from New Bilal Market.

Children are allowed at the property. The minimum age for children to stay for free is not specified.

Crowne Plaza Madinah by IHG

Amenities

Property description

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